Safeguarding advisor jobs in manchester

Local Quality Advisor - National Youth Agency

The National Youth Agency is looking for a new Local Quality Advisor to join our Youth Work Innovation & Development Team.
 
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £37,826 per annum
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
Responsibilities will include:

• Support the Local Quality and Improvement Manager in delivering key Local Offer programmes, such as the Peer Review and Peer Network Programme, helping Local Authorities and organisations meet the needs of young people and fulfil their Statutory Duty (Section 507B).
• Assist in the coordination and delivery of traded services related to Quality Standards and Organisational Development, ensuring high-quality support for partners.
• Contribute to the development, quality assurance, and standardisation of NYA resources related to Quality Standards, working collaboratively across NYA teams.
• Promote NYA standards and resources to the sector, offering support and training to encourage adoption and effective use.
• Identify and deliver support to non-commercial requests, including those from VCSE organisations and Town and Parish Councils seeking information, advice, and guidance.
• Engage with the Local Policy & Partnerships Manager and the NYA Knowledge Team to gather and share sector insights, promoting knowledge exchange across NYA teams and the wider youth work sector.
• Support collaboration with Local Authorities and partner organisations to raise awareness of NYA programmes and encourage engagement with Quality Standards.
• Utilise NYA tools, including CRM and Project Management systems, to help generate timely and relevant performance and financial reports that inform decision-making and support effective programme delivery.

 
Our ideal Local Quality Advisor should have the following:

• Demonstrated experience supporting the delivery of programmes or projects within the youth work, education, or voluntary sector.
• Strong understanding of youth work principles and the statutory duties of Local Authorities (particularly Section 507B).
• Ability to work collaboratively with a range of stakeholders, including Local Authorities, partner organisations, and internal teams.
• Excellent organisational and project management skills, with the ability to manage multiple priorities and meet deadlines.
• Strong written and verbal communication skills, with the ability to contribute to the development of resources and reports.
• High attention to detail and accuracy in all aspects of work.
• Strong time management skills and the ability to work independently and collaboratively in a fast-paced environment.
• Competence in using digital tools such as Customer Relationship Management (CRM) systems and project management platforms. Experience of using project management platform (or similar) would be an advantage
• A proactive, flexible, and agile approach to working across multiple programmes, including attending events and responding to time-sensitive deadlines.
• Willingness to learn, adapt, and grow in a dynamic and evolving organisation.

 
Please refer to our Candidate Pack for more information on the role and the requirements.
 
Why Work for NYA?
 
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
 
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
 
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
 
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
 
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
 
How to Apply:
 
Please download our applicant pack to find out more about the role and requirements
 
To apply, please submit the following via our online application platform by 11:59pm on Friday 18th July 2025:
 
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
 
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
 
We will request data for our EEDI monitoring purposes, providing this is optional.
 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
More about us
 
Discover more about the National Youth Agency and our work on our website.
 
Youth Work changes lives
 
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
 
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
 
REF-222459

We are looking to recruit HOPELINE247 Advisers to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINE247 and deliver suicide prevention training online and in community settings across the UK.

What you will do:

· Work as part of a team providing suicide prevention support to a range of clients via multichannel communication platforms.

· Work on a 7-day shift system including evening and weekends

· Use professional judgement to assess the needs of the service users who present with risk to life and manage and report any matters related to safeguarding. 

· Maintain accurate records and input data monitoring into the data base system.

· Participate in clinical supervision and reflective practise. 

· Provide training, mentoring and coaching to new recruits.

To be successful in this role you will have:

· a degree or professional qualification in Health or Social Care, Community Work or a related discipline

· previous experience of working in an advisory capacity in suicide prevention or mental health

· a proven record of working directly with vulnerable young people

· experience of providing advice and guidance via multiple communication channels

· the ability to empathise, support and build rapport with suicidal people and those who care about them, remaining non-judgemental and adhering to the remit of the service

Salary: SCP 24-28 (Starting salary of £28,595 per annum based on working 30 hours per week progressing incrementally to £31,615 per annum)

Hours:  30 hours per week, Shifts will be on a rota bases across a 7-day working week.  30 hours will be based upon working 4 shifts per week.

Location: Warrington

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: Midnight 21st July

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

 

The Ancient Tree Forum (ATF) is seeking a motivated and organised Technical and Engagement Officer to join our small, friendly and flexible team. This is an exciting opportunity to contribute to a charity dedicated to safeguarding the UK’s ancient and veteran trees, along with their wildlife, heritage and cultural values. 

This role is vital to achieving our strategic outcomes by providing expert technical advice, supporting and collaborating with the Technical Advisory Panel to develop authoritative guidance and publications. You will act as a key contact for public and stakeholder enquiries and contribute technical expertise to ATF’s communications across our website, newsletter, social media and press activity. 

You will engage with sector networks, collaborate with partners and support strategic messaging. This role will help strengthen the charity’s visibility and impact in ancient and veteran tree conservation and protection. 

Job Title: Employment Adviser

Line Reports: Client Services Manager

Location: Manchester

Salary:  £26,000 - £29,000

Hours: Full-time 37.5 hours per week, with occasional evening or weekend work (TOIL provided)

Contract: 2 Years Fixed-Term Contract

Overall purpose

The Employment Adviser (EA) plays a key role in supporting refugees and people from refugee backgrounds to progress towards and secure sustainable employment. The EA provides tailored employment advice and guidance, helping clients build the knowledge, confidence, and skills needed to navigate the UK job market. This role will work with clients at various stages of their employment journey, with a particular focus on those in the earlier stages of understanding career options, developing employability skills, and exploring education, training, and volunteering opportunities.

The EA will deliver one-to-one and group-based employability support, collaborate with employers and volunteers to source opportunities for clients, and maintain strong relationships with referral and support partners to ensure a holistic approach to employment support.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Wednesday 23 July. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Every day, the TSA’s small support and information team make a real difference to people affected by the rare genetic condition Tuberous Sclerosis Complex (TSC) and their loved ones. In this vital role, you will help to maintain our high support standards at the TSA, including through operating on the TSA Support Line, developing content for a wide range of platforms and needs, and occasionally attending virtual and in-person TSA events.

You'll be part of a flexible, passionate, welcoming and wholly home-based team, who know they improve the world every single day. The role includes (pro-rata) 25 days annual leave plus 8 bank holidays and the working days that fall between Christmas Day and New Year.

On the TSA Support Line, you will provide support and information regarding TSC via telephone, email and webchat. You will offer an informed, non-judgemental and empathetic listening ear to individuals and families at every step of their journey. The type of enquiries we receive are wide ranging, covering matters such as health, social care and education. You will also engage with professionals supporting people with the condition.

You will have a key role in researching, developing, and updating information across our various platforms including (but not limited to) content for our website, social media, support line materials, leaflets, e-newsletter and our community magazine. The primary audience of the materials will be the TSC community. Materials used by NHS clinics and clinicians are also developed by us, which you will have a central part in developing.

You will help to ensure that our internal processes are effective, and the information that we provide to the TSC community is timely, up-to-date, and relevant.

You will attend TSA events (virtually and in-person) to market the TSA Support Line services, participate in sessions and assist in support-related issues.

We are a small but very impactful charity, where roles are wide-reaching. Although this role is focused on support and information services, the successful candidate should also expect to get involved with projects from other TSA teams including communications, research and fundraising.

Responsibilities

1. TSA Support Line

1.1 Through the TSA Support Line, you will provide information and support to individuals living with TSC, their families and professionals by telephone, email and webchat, ensuring that:

• All enquiries received through the TSA Support Line receive a response based on high quality, up-to-date and evidence-based information.
• You log, triage and respond to enquiries received by telephone, email, post and webchat in line with agreed timelines, policies and procedures.
• You direct non-support related enquiries to appropriate TSA staff, taking messages where necessary.
• You are sensitive and responsive to the needs of the individuals living with TSC, family members and health, social care and education professionals using the TSA Support Line.
• You provide time-limited, structured support through formal case management processes for a small number of individuals and families who are most vulnerable and who need regular help and support. This includes individuals with learning disabilities, autism and complex needs, and families who face a wide range of challenges accessing health, social care and education services for their loved ones.
• You collect and accurately record data enabling the TSA to monitor and evaluate the performance of the TSA Support Line, including usage data (such as number and length of calls), qualitative information (feedback from service users) and data collected in conversation (such as logging broad categories of issues that service users are facing).
• You support individuals and families who wish to apply for financial support from the TSA Support Fund, helping them to complete the relevant application forms, ensuring that they supply documentary evidence, and logging their application appropriately for audit and compliance.
• Your support demonstrates best practice and complies with the law on safeguarding (making sure we are working appropriately with vulnerable adults and children) and data protection (making sure that we are handling all sensitive data appropriately).
• You proactively engage with regular reflective practice and supervision to safeguard your own health and wellbeing and support individual and team learning. This will include individual supervision through regular 1-2-1s with your line manager and team supervision through weekly calls for all those working on the support line.
• You will contribute your expert insight into the challenges and issues that the TSC community are facing to help colleagues across the organisation develop information materials, online resources and event agendas for communications channels including the TSA’s community magazine ('Scan'), our website, social media and events.
• You will ensure that internal processes for recording TSA Support Line enquiries, and signposting information on the support line, are maintained to a high standard and kept up to date.

1.2 You will play a key role in the TSA’s safeguarding as part of your work on the TSA Support Line and in supporting other members of staff with any questions that they have.

1.3 You will ensure confidentiality in the provision of the TSA Support Line, managing conversations and relationships tactfully and diplomatically with members of our small community who may also interact regularly with the charity at face-to-face and virtual events and through our social media channels. 

1.4 You will work closely with colleagues from across the TSA to ensure that our support and information services are joined-up with and informed by other services offered by the TSA more broadly across our website, social media channels, Scan and face-to-face and virtual events.

1.5 You will help to ensure that the TSA Support Line demonstrates best practice in the provision of support and information. You will work with the Joint Chief Executive and Support and Information Manager to develop proposals to develop and market the service that are joined-up with the support provided across our website, social media channels, Scan and face-to-face and virtual events.

2 Support, information and signposting

2.1 Ensure that high quality, up-to-date and evidence-based information is available to individuals and families living with TSC, and the professionals that support them. Regularly review, draft and develop new materials to support people affected by the condition.

2.2 Work with the Joint Chief Executive and Support and Information Manager to develop appropriate and consistent information to signpost TSA Support Line service users to external partner organisations that can provide specialist support for specific aspects of TSC (such as autism or mental health issues) and living with TSC (such as finding a job or facing bereavement).

2.3 Initiate and maintain regular contact with NHS TSC clinics across the UK to encourage greater communication and support between the TSA and TSC clinics. This could include encouraging clinics to join the NHS TSC Rare Disease Collaborative Network (RDCN), liaising with TSA Medical Advisers about medical support line enquiries, or working with clinics to better understand how the TSA can best help them.

2.4 Work closely with the rest of the TSA including communications, research and fundraising, to demonstrate current knowledge of the work of the organisation and developments in TSC.

2.5 Keep up to date with external events and news and draft relevant content for social media, physical media, e-news and the community magazine, Scan, to support and inform the TSC community.

2 TSA events

2.1 Attend TSA face-to-face and virtual events each year to market the TSA Support Line to people living with TSC, their families and professionals (up to approximately seven face-to-face events per year). General events assistance for the event on the day of face-to-face events will also be expected (for example, this could include time on the reception desk or directing attendees between sessions). Face-to-face events could include Outlook (for adults living with TSC), Big Day (our annual meeting for everyone in the TSC community), Family Fun Days (for younger families), TSA Togethers (regional events) and events for NHS TSC clinicians. Time off in lieu will be given for evening and weekend events, or events outside of your usual working days.

2.2 Help to generate ideas for sessions at TSA events by identifying any trends in information and support needs through the TSA Support Line.

4 Supporting health, social care and education professionals

4.1 Develop and maintain training and education materials to help health, social care and education professionals to better understand the impact of TSC.

4.2 Act as a point of contact for professionals who contact the TSA, working with colleagues to build credibility and strong working relationships with them.

Other requirements of the post

The post holder must be prepared to work flexibly to meet the needs of the organisation. This will entail occasional evening and weekend work. Regular travel within the UK will be needed for team meetings, TSA events and training provision. This would normally require access to a car (mileage will be paid) or travel by public transport (tickets will be paid).

The post holder will be expected to have adequate homeworking facilities to allow them to fulfil the role to the best of their abilities.

A DBS disclosure will be required prior to taking up post.

Training on helplines from the Helplines Partnership and on the Virtual Call Centre and database, Beacon, by the in-house team can be provided.

Full time (flexible working options available)

Closing Date: 7 July 2025

Ref 6996

Save the Children UK has an exciting opportunity for a thoughtful, curious and impact-driven individual with experience in data analysis and evaluation to join us as a Data and Evaluation Adviser (located in South Yorkshire). In this role, you will support local partners with evaluation and impact measurement and help ensure we capture powerful insights from our work in communities and use that learning to influence policy and practice change at both a regional South Yorkshire, and national level.

This is a new and exciting position that comes out of our ambitious strategy in the UK and South Yorkshire.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

In the UK, our mission is focused on ending child poverty. We work alongside families, partners and communities in places like South Yorkshire to build long-term, place-based change, rooted in lived experience and driven by data and evidence.

About the role

As Data and Evaluation Adviser, you'll ensure our work in places is underpinned by robust data, reflective evaluation, and a commitment to learning. You'll work both locally and nationally – supporting partners in communities to improve how they capture and measure impact and analysing the combined data and learning to help inform our influencing and advocacy strategies. Throughout your work you will ensure that we adhere to high standards of safe and ethical practice and keep community and partners central in your approaches.

Approximately 50% of your time will be focused on work in South Yorkshire and 50% supporting national policy and research work including reporting, influencing, and collaboration across internal teams.

This role will also require approximately 1-2 days per week working with community partners in Sheffield and we also expect travel across the South Yorkshire region as our partnerships grow.

If you are passionate about using data and evidence to inform impact and change and want to contribute to building a more just and inclusive future for children, we'd love to hear from you.

In this role, you will: 

• Ensure consistent and ethical approaches to data and learning across teams and partners.

• Support partners to strengthen their evaluation and impact measurement approaches.

• Design and analyse qualitative and quantitative data collection (e.g. interviews, focus groups, surveys).

• Identify trends and insights from partner and local data to shape Save the Children UK's local and national influencing work.

• Produce accessible and compelling reports, visuals and narratives from data.

• Work closely with children, families and community partners to ensure that insights reflect lived experience.

• Maintain and develop data management systems that enable collaboration and continuous learning.

• Ensure all data use complies with GDPR, the Data Protection Act and ethical research standards.

• Collaborate with colleagues across policy, advocacy, media and participation to ensure data drives decision-making.

About you

To be successful, it is important that you have:

• Strong understanding of evaluation methodologies and experience conducting both qualitative and quantitative research.

• Excellent analytical skills and the ability to present findings in clear, engaging and accessible formats.

• Experience of supporting partners or community-based organisations in data collection and evaluation.

• Knowledge of relevant legislation and ethical considerations in data and research (e.g. GDPR, safeguarding).

• Strong project and stakeholder management skills, including the ability to juggle priorities and work flexibly.

• A commitment to social justice and to using data as a tool to improve outcomes for children living in poverty.

• Proficiency in tools such as Excel or other data management/visualisation systems.

• Commitment to Save the Children's vision, mission and values.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.

• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Hope for Justice is working in partnership with the British Red Cross, The Snowdrop Project, St Mary’s University & SOHTIS to pilot the Independent Modern Slavery Advocate® (IMSA) model across the UK. The aim of the IMSA® model is to ensure that all survivors of modern slavery and human trafficking have access to an accredited independent advocate.

Hope for Justice will lead the central IMSA® Model Hub throughout the pilot, working to support IMSAs and their employing organisations throughout the UK. This role will form part of the central hub team, delivering an Advocacy Advice and Intervention Service for professionals and survivors across the UK. 

The IMSA® Advocacy Advice Service offers specialist, tailored advice and signposting for modern slavery support throughout the UK. The service can be accessed by survivors and professionals. The IMSA® Advocacy Intervention Service offers short-term, issue specific advocacy for survivors to overcome barriers.

As an Advice and Intervention IMSA®, you will support the delivery of the Advocacy Advice and Intervention Service through providing specialist, tailored advice and signposting and independent advocacy to a small caseload of survivors. The role will also be vital to responding to all enquiries into the IMSA® model pilot via the central hub and assessing the level of service required (i.e. advice, intervention or referral to an IMSA® for long-term independent advocacy).

Key Result Areas:

·Provide expert advice and advocacy as part of the IMSA® Model Hub Advocacy Advice Service, fulfilling Tier 1 (advice) and Tier 2 (advocacy intervention) of the IMSA model

·All incoming advice enquiries and survivor referrals are triaged and processed effectively

·Survivors receive best practice independent advocacy and understand their socio-legal rights and entitlements, working together with the Advice & Intervention IMSA® to overcome barriers and find pathways forward

·The advocacy advice service is an expert resource for the IMSA Model Hub, contributing to research, strategy development, MEAL, and training needs

As an Advice and Intervention IMSA® you will be an integral part of the delivery of the IMSA® model pilot, a unique and exciting opportunity to demonstrate the crucial importance of independent advocacy for survivors of modern slavery and human trafficking.

This is a UK-based role within our UK Advocacy Team and a fixed term contract for 41 months. 

Requirements

·Support the delivery of the IMSA Model Hub through the advocacy advice service

·Respond and appropriately triage enquiries into IMSA Model Hub advocacy advice service

·Provide tailored, specialist advice, advocacy and signposting in response to enquiries in a timely and efficient manner (Tier 1 of the IMSA model)

·Manage a small caseload of clients to provide advocacy intervention, working together to overcome barriers and develop pathways forward (Tier 2 of the IMSA model).

·Identify appropriate new referrals for IMSAs within the IMSA model pilot and/or the HfJ IMSA team (Tier 3 of Hope for Justice IMSA model).

·Contribute to the delivery of the IMSA model advocacy advice service ensuring that:

Survivors know and understand their rights and entitlements in their own language

- Trauma-informed ways of working are applied

- Survivors’ needs are assessed, potential barriers are overcome, and clear pathways of support are identified in accordance with the Slavery and Trafficking Survivor Care Standards 2018

- Survivors are supported to access relevant legal and support agencies and systems

·Support the Advocacy Advice Coordinator with the delivery and implementation of structures, processes, and best practice for the advice service, including contributing to funding, finance, and MEAL systems

·Support the Advocacy Advice Coordinator and MEAL Manager to evaluate and report on the effectiveness of the IMSA model advocacy advice service to internal and external stakeholders

·Maintain up-to-date knowledge of changes in legislation and policy in relation to modern slavery and report on the impact of these changes on survivor outcomes

·Adopt reflective practice approaches, identifying areas for improvement and seeking continued professional development opportunities

·Identify and escalate safeguarding concerns appropriately and in accordance with organisational policies, procedures, and practice

·Support the Advocacy Advice Coordinator in the development and delivery of capacity strengthening information sessions for internal and external stakeholders

·Establish good working relationships with key agencies and services within the sector to develop strong advice pathways and partnerships

·Maintain accurate and up-to-date case management notes, ensuring that data protection and information sharing policies are upheld

·Work collaboratively across the IMSA Model Hub and wider network of IMSAs to support best practice

Support the aims of the IMSA Model Hub and the IMSA project, promoting the benefits of independent advocacy and the opportunity to reform responses to survivors of modern slavery access across the UK

About NZF

National Zakat Foundation (NZF) gives Muslims around the UK a way to bring their Zakat to life.

It is the only organisation with a nationwide reach that helps Muslims calculate and give Zakat or apply for Zakat.

This is an exciting time to join NZF. With over ten years’ experience in collecting and distributing Zakat in the UK, NZF seeks to help as many people in need as possible with an experience that makes them feel valued members of the Muslim community.

How this post supports NZF’s vision and mission

The post-holder will be responsible for offering support to the Director of Finance and Governance to ensure effective outputs within a high-performance environment, adhering to the highest standards of corporate governance.

The main responsibilities of this role include tracking, collating, and recording essential performance information; providing administrative support for the Board meetings, sub-committees, working groups, senior leadership meetings and team meetings; maintaining governance procedures and ensuring their adherence; and managing and maintaining risk registers.

To succeed in this role, you will have a passion for the non-profit sector. You will be highly organised and diligent, showing great attention to detail. You will be proactive and possess excellent oral and written communication skills. You will have excellent people management skills with the ability to build effective, professional relationships with internal and external stakeholders, ranging from senior managers, directors and external stakeholders. You will be highly motivated, versatile, empathetic, and have a good eye for detail. You will ensure that policies and processes are being implemented effectively across the organisation.

 

Typical Accountabilities of position:

Board and Senior Leadership meetings:

· Maintain a forward-looking calendar of Board, Board Committees and Senior Leadership Team meetings and agenda items and set up the meetings.

· Support line manager to prepare agendas, co-ordinate timely pre-read papers, write minutes, and track agreed actions.

· Maintain consistent Terms of Reference across all Board Committees.

· Provide administrative support to the line manager and Board with recruitment, induction, performance management and succession planning for the Board and Board committees.

· Manage and maintain Trustee documentation to ensure that information is transparent, up to date and readily accessible.

· Provide administrative support to the line manager and Board Chair with a periodic review of the Board, its value and behaviours, practice and operations.

Compliance:

· Ensure compliance with requirements and guidelines of Charity Commission, Companies House and other regulatory bodies.

· Coordinate the narrative, design and approval of the Annual Report and Accounts.

· Ensure appropriate governance information reflected in external communications.

· Ensure full and accurate reporting provided to grant funders.

Governance and risk management

· Support governance within the functions, and ensuring appropriate guidance and advice provided from those functions to the wider team.

· Manage and maintain risk registers across the departments.

Approach

· Comply with relevant legislation and regulation ensuring that good practice is observed.

· Understand and support the vision, mission and aims of NZF.

· Adhere to and champion NZF’s policy and practices on safeguarding.

· Ensure the approach is coordinated with key stakeholders across the organisation.

· Undertake any other duties requested by the line manager commensurate with the role.

Relationships and Stakeholders

· Executive Team, Trustees, Advisors and other staff across the organisation

· External consultants, freelancers, and partners

Why work with NZF?

• Flexible working 

• Enhanced Maternity / Paternity pay 

• Ethical pension 

• Health cash plan (Medicash) 

• Days off for religious holidays 

+ How to apply

Please send a cover letter with a CV. 

The cover letter must show why you are a suitable candidate, demonstrating any relevant knowledge and skils, experience and behaviours that match the requirements for the post. The cover letter should not exceed 2 sides of A4.

 Applications close – Friday 27 June 2025.

Interviews expected – Week Beginning 30 June 2025.

For more information about the role or how to apply, you can click on the job pack Governance Officer Job  on the website ( NZF) under vacancies. 

Note: an application for a DBS certificate wil be submitted in the event of the individual being offered the position. A copy of the Charity’s ‘Hiring policy -ex offenders’ is available on request. 

Job Title: HR Manager

Line Reports:  Interns and secondments to People Team

Location: Flexible, hybrid, with some travel required to our offices (London, Manchester or Birmingham)

Salary:  £32,500-38,500 (£35,000-41,000 in London)

Hours: Full-time 37.5 hours per week, open to flexible working

Contract: Permanent

Overall purpose

Reporting to the Director of People, the HR Manager will take responsibility for the operational delivery of Breaking Barriers’ key People and HR activities and initiatives. You will have a strong knowledge of all aspects HR and provide proactive, practical support on day-to-day operations as well as leading strategic HR projects. A keen understanding of Diversity, Equity & Inclusion (DEI) in the workplace and employee wellbeing is an advantage.

This role is essential to ensure we continue to be an effective, inclusive and people-led organisation. Your role will be vital in making sure Breaking Barriers is and continues to be a great place to work for its staff.

You will deliver day to day HR support to team members and managers, work across the organisation to advise on HR policies and good practice, deliver recruitment processes, and deliver and track Learning & Development. You will support on wider strategic initiatives, working with the Director of People to embed new strategies and projects informed by employee feedback.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Saturday 5th July. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

The Youth Endowment Fund 

Research Lead –Local Violence Prevention

 

Reports to: Head of Guidance and Reporting

Salary: £55,000

Contract: 2 years fixed term 

Location: Central London, Hybrid* 

Closing date: Tuesday 15th July at 12pm

Interviews: Week commencing 28th July 2025

About the Youth Endowment Fund 

We exist to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.

At the Youth Endowment Fund, we are working to create lasting change. To succeed, we must build a world-leading body of knowledge on the violence that affects young people and how it can be stopped. This means producing rigorous, relevant evidence — through synthesis, data analysis and in-depth research into young people’s lives. But knowledge alone isn’t enough. We must make it accessible and actionable: showing what works, how services need to change, and how the systems around them must adapt. And we must partner with the people who can make change happen — across policy, practice and local systems — to turn evidence into impact.

About the role

The Research Lead will lead the development of YEF’s research, resources and recommendations in our neighbourhood focus sector.

We focus our efforts on seven essential sectors: education, policing, youth justice, youth sector, children’s services, health, and neighbourhood. “Neighbourhood” refers to our work supporting local partnerships – such as Violence Reduction Units (VRUs), community safety partnerships or the new Prevention Partnerships - and hyper-local approaches like our neighbourhood fund. 

Their primary responsibility will be to develop a series of actionable and evidence-informed guidance and resources for use by local violence prevention partnerships. This will include self-assessment tools for partnerships to assess their effectiveness, tools for understanding the nature of local violence problems and how they could be solved, and resources to support partnerships to identify and safeguard vulnerable children. Creating these resources will require the Research Lead to collect insights and evidence from across YEF’s work and develop YEF positions on fundamental questions about violence prevention. If successful, the Research Lead could have an outsized impact on YEF’s strategy and mission.  

These resources will support YEF colleagues to deliver our new ‘Area Leaders Programme’ (ALP). This is a new programme which you will help form. It helps local multi-agency partnerships to find and implement the best ways to prevent violence. YEF is working directly with partnerships, providing high-quality professional development, tailored advice and support, system mapping, and a national community of practice. The ALP focuses on strengthening five key elements of effective violence reduction:

1. Building strong and accountable partnerships
2. Understanding local patterns of violence
3. Identifying and supporting children most at risk
4. Improving safety in high-risk places
5. Sharing best practice across agencies

Following a pilot in four areas in 2024/25, the programme will expand to 20 more areas over the next two years. This will lay the groundwork for wider national initiatives, such as the Young Futures Prevention Partnerships, and support implementation of the Serious Violence Duty. The Research Lead will develop resources and guidance for the ALP. As the programme is delivered iteratively, they will work closely with YEF programme leads and local partnerships to test, refine, and improve materials before wider rollout.

The Research Lead will be part of YEF’s Research team. The Research team is at the heart of our efforts to learn what works and put it into practice. We do this by developing the YEF’s funding strategy and creating free, highly accessible research summaries and actionable recommendations for policy makers, commissioners and practitioners. We’re a high-performing team which values intellectual rigour and getting to the truth, compassion for children, ambition about what we can achieve and humility about what we know. We love to discuss the latest developments in research methods, but we’re not just interested in research for its own sake. We want research to lead to actual changes in outcomes for children.

Key responsibilities

 

The Research Lead will develop a portfolio of impactful projects.

· You’ll lead the research team’s work in our local neighbourhoods and partnerships priority sector. You’ll become the YEF’s expert in this area. You’ll make sure we understand the key issues, stay on top of the latest research and are connected to the right people.

· You’ll ensure we produce accessible, evidence-based resources and guidance that local partnerships can use to develop more effective strategies. You’ll work with YEF colleagues to test, refine, and improve materials before wider rollout

· You’ll set the YEF’s research agenda for your sector. You’ll make sure we invest in research that fills important gaps in knowledge and leads to important changes. You’ll ensure that our strategy and decision-making are informed by the best available research. This is a great opportunity to influence large amounts of funding and direct it towards the most impactful projects.

· You’ll develop great relationships with experts and represent YEF in external meetings and events. You’ll promote evidence-based policy and practice by speaking at conferences and events.

· You’ll lead the development of evidence-based recommendations in your focus area. You’ll draw on research and expert insight to identify potential changes to policy and practice. You’ll design and develop innovative and impactful resources which support the application of your recommendations.

· You’ll take on other responsibilities appropriate to your role. This could include leading the publication of YEF’s evaluation reports or writing ad hoc briefings and evidence summaries for the Government and other partners.

About You

You are this sort of person:

· You want to play a significant part in reducing the level of violence affecting young people. You care about having an impact. This might mean you’ve worked directly with young people at risk of becoming involved in crime, for organisations that fund or deliver relevant programmes, or have conducted research on this topic.

· You share our belief that an evidence-based approach is our best hope of preventing violence. You’re fascinated by research, but you’re not just interested in research for its own sake. You want to achieve actual changes in outcomes for children.

· You know a lot about violence prevention, especially local partnerships and structures like VRUs or Community Safety Partnerships. You know the key ideas and debates, recent policy developments and key people. You’re comfortable talking about this topic with experts.  There are many ways to acquire this knowledge. You might have worked in a local authority or local violence prevention organisation, conducted research on them or learnt about them during a degree.

· You’re a confident reader of research and have strong critical appraisal skills. You know when research can be trusted and when it can’t and can confidently articulate your views on the strength of research. You might have gained this expertise through your academic studies, research or professional experience.

· You have at least three years’ experience working in a role that required you to think about research. This could include a range of roles in policy, academia, funding or practice.

· You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex research findings into plain writing that everyone can understand.

· You have excellent project and time management skills. You can work independently, quickly and to a high standard. You have experience of managing contractors or budgets.

· You are good with people. You’re comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners and policy makers. You’re able to provide constructive challenges when required.

· You learn fast but remain humble. You like learning. You’re very good at synthesising information. You know how much you don't know and that you can always learn more.

· You work well in a team. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work.

· You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.

 

While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

Hybrid Working Details  

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.

As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

To Apply 

To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 12:00pm Tuesday 15th July 2025. 

When applying for this role, please ensure that your cover letter, within a maximum of 1000 words, covers the following questions below:

1. A clear example of a situation where you have translated research into actionable resources or recommendations.

2. A clear example of a situation where you’ve supported an external partner or colleague to apply research evidence to an important decision.

Interview Process 

Interviews will take place in the week commencing the 28th July 2025. 

There will be a task to prepare for in advance. 

PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

Benefits Include 

• £1,000 professional development budget annually 

• 28 days holiday plus Bank Holidays

• Four half days for volunteering activities

• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year

• Death in service - 4 times annual salary

• Flexible hours. Core office hours 10am – 4pm

• Financial support including travel and hardship loans

• Employer contributed pension of 5% 

Personal Data   

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.   

Job Title: Money & Energy Adviser

Reports to: Money & Energy Advice Service Lead

Location:

Home based – one post

Home based with travel across the South West region as required – one post.

Hours: 35 hpw (full time) Monday to Friday. Hours to be agreed with successful candidate. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post

Contract: Full fixed term contract, ending 31 March 2026. Extension subject securing future funding.

Salary: 35 hpw £27,600 pa

(plus expenses, pension, and generous annual leave)

To deliver money and energy advice service for kidney patients struggling with their energy and water bills and other costs of living challenges. You will provide subject matter expert support within our Patient Support Services team, and will work closely with our Patient Support & Advocacy Officers to develop and grow this service in your area.

Summary
To raise awareness of the service and build strong relationships with kidney patients, professionals, and other kidney stakeholder groups in your defined geographic region.

Key responsibilities
• With support, establish the Kidney Care UK Money & Energy Advice Service in the region for patients and carers at risk of fuel poverty to access independent support on money and energy matters
• Responsible for the day-to-day delivery of the Money & Energy Advice Service across the region, effectively managing an ongoing caseload
• Provide practical advice to patients, assessing their needs and identifying sources of support to resolve financial, practical and psychosocial challenges.

• Activities will include creating budget plans, completing income maximisation checks and benefit claims, carrying out switching exercises and Home Energy Surveys (this is not an exclusive list of tasks)
• Responsible for identifying cases where FSA approved advice is required, and supporting patients in the referral of their case to our approved partner organisation or other appropriate regional/national services

• Act as a gateway to local information and access to:

• Kidney Care UK Patient Grants service, raising awareness of the service and supporting applications
• Kidney Care UK Patient Support & Advocacy Service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
• Kidney Care UK Counselling Service and other appropriate services to meet patients’ emotional and physiological needs

• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and facility effective reporting to Kidney Care UK and our funders
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst kidney patients, their families, carers and professionals across the region
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

We are seeking a technically capable, qualified accountant with strong knowledge of the Charities SORP to provide effective stewardship and oversight of the Finance function at Kinship. You will be responsible for financial controls, management accounting and ensuring the effective delivery of ‘business as usual’ financial management.

As well as producing monthly management accounts, you will be responsible for running the annual budget and the year-end processes, preparing for the yearly external audit and ensuring that the organisation complies with statutory obligations.

You will prepare papers for and attend the quarterly Finance Committee meetings and will liaise with a range of stakeholders including auditors, the bank and investment managers.  You will be the ‘go to’ business partner at the charity, supported by the Chief Operating Officer and Fractional Chief Financial Officer.

You will manage a team of two colleagues – a Senior Finance Officer and a Payroll Manager – providing them with guidance, coaching and support to enable them to perform effectively. You will also collaborate and work with Directors and senior managers across the organisation to inform them on performance against budget and conditions of funding, as well as supporting fundraising and commissioning bids. 

You will have excellent communication skills and will be able to organise conflicting priorities around the monthly management accounts cycle, while supporting the achievement of our strategic objectives. You will be flexible and adaptable in your approach to supporting transformational change in our processes and systems, as well as dealing with, and leading on, the day-to-day financial management. 

This is a broad and challenging role for a dynamic and systems-driven individual who wants to grow within the organisation, proactively problem solve and help colleagues to deliver on our mission.

Essential requirements include:

• Fully qualified ICAEW, ACCA, CIMA or equivalent
• In-depth understanding of accounting principles, standards and the Charities SORP, and experience of applying these in a service delivery organisation
• Experience managing a Finance function in a charity with £1-10m annual turnover
• Experience of line management and developing a team using approaches that are empowering
• Experience of Business Central, or the ability to quickly learn a new accounting system
• Excellent Microsoft Excel skills with the ability to use Pivot Tables and other functions to analyse large data sets

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Joshua Marks. Please include your notice period and earliest availability to start in your cover letter.

• Application deadline:      8.00am on Monday 7 July 2025
• First interview:                 Online - Wednesday 9 and Thursday 10 July
• Second interview:          In-person (Vauxhall, London) - Wednesday 16 and Thursday 17 July [2 hours                                                     including Excel and presentation task]

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Volunteering Matters works with around 5,000 volunteers, 7,500 beneficiaries and 60 projects throughout England, Scotland and Wales each year.  At present, records are locally managed, relying on project-based IT solutions to record and report on activities.  To improve our efficiency in this area, we will be introducing a new digital platform for use across our work.  In spring 2025, we will be inviting potential providers to tender, asking them to tell us how they can work with us to develop an organisational-wide digital management tool that helps us manage our volunteers and activities more effectively.

In this role, you will operationally manage the activities and tasks outlined in the CRM project plan, working closely with the Head of Volunteering & Engagement, the CRM Strategic group and the CRM Working group.  The project plan includes four stages: (1) Understanding/prioritising our organisational needs, (2) Mapping potential providers, (3) Commissioning and deciding on a provider, (4) Implementation of a new system. We are currently at Stage 2, moving into Stage 3. 

This is a fixed term role with a two-year commitment (18 month contract) and delivery plan.  You will work closely with the National Volunteer Engagement Manager to help embed the new VMS or CRM across our delivery team, working practically and equitably with colleagues to understand any individual challenges or needs and finding appropriate ways to support them. 

We’re looking for a highly organised and proactive CRM Project Manager to lead the next phase of our CRM development project.

You’ll operationally manage the delivery of our CRM plan, support the commissioning of a new system, and develop and drive forward a clear implementation strategy. You’ll work closely with internal teams and external providers to ensure smooth delivery, while coordinating training, ensuring compliance, and embedding inclusive practices.

If you’re experienced in project management, stakeholder engagement, and system implementation — and you're passionate about making a difference — we’d love to hear from you. 

The post will require occasional travel to various locations in the UK.Please refer to the full job description for further details.

DBS/ PVG 

This role requires full DBS/ PVG clearance. 

Our Values & Way of Working: 

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion  

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.  

Disability Confident & Reasonable Adjustments:  

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits  

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer. 

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.  

GDPR Statement  

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.    

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply  

Please send a updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.  

Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement. 

An exciting opportunity to be involved in the development of a growing adult literacy charity as it expands across Central England

One in 20 adults in the UK has never learnt to read at all. This can have a serious impact on their confidence and wellbeing, limiting access to training, employment, and everyday opportunities that many take for granted. Being unable to read as an adult can be isolating and dangerous, reinforces social inequality, restricts economic growth, and worsens intergenerational disadvantage - but it is never too late to learn.

Read Easy helps adults transform their lives by learning to read. It does this by supporting its growing network of locally run, volunteer-led affiliated groups that offer free, confidential, one-to-one reading coaching—both in person and online to adults - aged from 18-88. 

With its free, flexible, confidential approach, Read Easy encourages people who are too embarrassed to join a class to come forward for one-to-one support. Each new reader is provided with their own personal Reading Coach, so that they can learn in private and at their own pace. Learning to read transforms their lives in many other ways as well, including enabling them to support their children’s and grandchildren’s reading, and so transfers the benefits to the next generation.

There are currently 80 affiliated Read Easy groups across England, together involving more than a thousand volunteers. Read Easy UK is the registered charity and umbrella organisation which supports this network of affiliated volunteer groups and provides the structure, training and support to enable volunteers to establish groups in new areas.

As our Central Regional Adviser, your role would be to provide strategic leadership, guidance, and oversight to ensure that all volunteer groups consistently deliver high-quality services aligned with Read Easy UK’s strategy.

You will support local volunteer leaders to strengthen group performance, and foster collaboration across affiliated groups, so that that they deliver coaching to Readers with consistent quality, and a positive and worthwhile experience is had by all.

You will also find volunteers to ‘pioneer’ three new groups in the counties where there is no Read Easy presence in the East and West Midlands and East of England and provide them and our 29 existing groups and pioneers in the region, with high-quality support. Your quality support will ensure that they provide the same for their volunteers and new Readers. From meeting (mostly online) with Team Leaders to provide one to one support, and hosting online and annual in-person volunteer forums, to delivering presentations and occaisonal training for small groups of volunteers, this is a dynamic and rewarding role.

This is a home-based post requiring flexibility, some early evening working and occaisional travel to visit groups. The role is available on either a full or part time basis (min 32 hours p/w, 85% of 37.5 hours p/w FTE).

The successful candidate will be expected to:

• Live within one of the following areas: West Midlands (Defined as the 7 metropolitan boroughs of Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall, and Wolverhampton), Warwickshire, Oxfordshire, Berkshire, Buckinghamshire, Hertfordshire, Bedfordshire, Northamptonshire, Leicestershire or Rutland;
• have been employed to work with volunteers for at least two years;
• have strong people management and interpersonal skills; excellent communication skills; and the confidence to run meetings and deliver presentations.

Salary & Benefits 

• Annual Salary £25,075 (85% FTE) -£29,500 (100% FTE)
• 25 days holiday plus bank holidays and Christmas closing and 2 days volunteering leave – pro-rata for part time roles
• Company sick pay to financially support you when you are unwell (above statutory upon completion of probationary period) 
• Support when extending your family – company parental and adoption pay (above statutory after 12 months service) 
• Access to RewardHub – which gives retail discounts and has a ‘Wellbeing Centre’ with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals 
• Training and Development opportunities and resources – we are developing personal plans in this area to enhance employee experience and opportunity 
• A collaborative, creative and inspiring working environment full of committed and passionate employees and inspirational volunteers 

We strive to ensure our recruitment practices are fair, open, easy to access and as inclusive as possible. We aim to recruit a team which broadly reflect the local communities which we serve; to work with and learn from each other to continually improve the service we deliver to our Readers. Our Equality, Diversity & Inclusion Group is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. We welcome you to apply and be your authentic self.

When applying for a job with us, if an applicant has a disability covered by the definition outlined within the Equality Act 2010 and can show that they meet the ‘essential criteria’ described in the person specification for the role being applied for, they are guaranteed an interview for the job for which they are applying through our Disability Confident scheme.

If you need any support with your application, please contact us,

The closing date for this post is 10:00 Tuesday 15th July 2025. Should you be shortlisted, the first round of interviews will take place online on Wednesday 23rd July, with in-person interviews, being held in Gloucestershire or West Midlands, on Tuesday 29th July 2025. 

The successful candidate will be invited to meet the team on 31st July in Birmingham, should they be able to do so.