Safeguarding officers jobs

Job Title: Chief Operating Officer (with CFO responsibilities) 

Location: Rugby or Hybrid/ Home with ability to travel to meet the charity’s needs
Reports to: Chief Executive Officer (CEO)
Salary: £68,000 - £75,000  
Contract Type: Full-time, Permanent
Closing Date: 21st August 2026

About HCPT

HCPT is a UK-based charity that provides life-changing pilgrimage experiences to Lourdes for children and adults with disabilities, complex medical needs, and social challenges of all faiths, and none. Every Easter and Summer, HCPT brings together thousands of volunteers, medical professionals, and chaplains to support pilgrims in a joyful, inclusive, and faith-filled environment. Our work is rooted in Christian values, community, and the belief that every person is uniquely gifted and loved.

Role Overview

The Chief Operating Officer (COO) is a key member of HCPT’s Senior Leadership Team, responsible for the effective delivery and high performance of all operational and business support aspects of the charity’s work. This includes leadership of all business support functions; Finance, HR, IT and Governance, working with and through internal teams and external business partners.  As such we are looking for an experienced chartered accountant who is also astute in leading the wider business operation of medium sized charity.

The postholder will have oversight of the quality and efficiency aspects of all that we do in planning and execution of pilgrimages, care & safeguarding, compliance and infrastructure and will support the CEO to develop a culture of accountability and high impact, whilst staying true to our values of: Compassion, Faith, Inclusion, Community and Celebration.

The COO will ensure that HCPT’s operations are safe, efficient, and aligned with our Catholic ethos and mission of inclusion and care, and that our performance is optimised to deliver excellence, which is:  THE BEST pilgrimage experience we can offer as defined and measured by our beneficiaries and volunteers.

This is a senior role in volunteer-led organisation and as such the successful postholder will be required to exercise flexibility with evening and weekend work to meet the business needs of the charity, given the availability of our volunteer leaders who have professional commitments during the day. The role also requires the post holder to travel to and work in Lourdes for two weeks over Easter each year, leading operational delivery of our largest annual pilgrimage.

Key Responsibilities

Strategic & Operational Leadership

• Work closely with the CEO to implement HCPT’s strategic plan and vision.
• Lead and line manage internal business support functions and outsourced partners across; finance, HR and IT delivering excellence in our infrastructure.
• Support the CEO to realign the resources of the charity to improve performance, build capacity and increase impact, utilising the best in digital and AI tools to simplify complexity and create capacity.
• Lead on the development and tracking of departmental KPIs and dashboards, developing a culture focused on personal accountability, performance, quality management and continuous improvement.
• Support CEO to develop Operational Risk Register, Disaster Recovery and Business Continuity Plans.
• Line manage our Head of Care and Safeguarding, ensuring compliance with policies, procedures, and working as part of the wider care and safeguarding committees to anticipate legislative and other changes to how we deliver our mission in partnership with the CEO and Board of Trustees.
• Support CEO in project management of system migration and development of AI tools which drive efficiency and quality of service delivery.
• Support CEO in quality management and articulation of impact for all stakeholder groups.
• Deputise for the CEO as required.

Finance & Business Support Function Management

• Own and lead all financial strategy, planning, budgeting, forecasting, and reporting across the organisation. 
• Lead the internal finance team and external partners to deliver accurate, timely monthly and quarterly management accounts and financial insights. 
• Develop and implement HCPT’s long-term financial strategy, including reserves policy, sustainability planning, and scenario modelling. 
• Oversee cashflow management and liquidity planning in line with appropriate reserves levels, ensuring the financial resilience of the organisation. 
• Ensure robust financial controls, policies, and compliance with all statutory requirements, including VAT, Corporation Tax, and charity regulations. 
• Lead the organisation’s annual audit process and act as the primary finance liaison with auditors. 
• Drive value-for-money, cost optimisation, and financial efficiency across all operations and pilgrimage programmes. 
• Provide strategic financial insight, analysis, and challenge to the CEO and Board of Trustees, including leading financial reporting to the Board. 
• Partner with fundraising teams to support financially robust grant applications, pricing strategies, and impact reporting. 
• Oversee financial governance and reporting alignment across UK and French operations. 
• Lead and manage all business support functions, including HR, IT, and governance, ensuring effective integration with financial planning and control.

Performance Management & Growth

• Support the CEO with development and implementation of HCPT’s strategy for growth, ensuring all departments understand their roles and responsibilities, demonstrated by high performance.
• Lead on the development of HCPT-wide KPIs in the UK and French organisations and support the CEO to deliver the step change in a culture of accountability and leadership at every level.
• Devise and develop reporting frameworks and a dashboard for operational management reporting which links into the quarterly Board pack.

Governance & Compliance

• Ensure compliance with UK charity law, care & safeguarding regulations, data protection requirements, and health & safety standards.
• Maintain risk registers and lead on safeguarding and incident response protocols, working with and through the Head of Care & Safeguarding.
• Support the CEO and Board of Trustees with operational reporting and risk management as the key point of contact with our volunteer leaders relating to the business operations of the charity.
• Assume Company Secretary duties and ensure all legal and fiscal records and annual returns are prepared on time to our regulators, working in partnership with our professional services advisers, CEO, SLT and Board of Trustees.

 

 

People & Volunteer Management

• Lead and support a team of staff and volunteers, fostering a culture of compassion, professionalism, and collaboration.
• Oversee HR policies, recruitment, training, and wellbeing.
• Promote diversity, equity, and inclusion across all operations.

Systems & Infrastructure

• Ensure our systems and infrastructure are fit for purpose and can enable positive customer service approaches and develop SLAs internally and externally and which include what the organisation needs from our volunteers.
• Oversee the development and maintenance of systems for group registration, medical records, safeguarding, and volunteer management, including disposal in line with information lifecycle management and legislation governing this.
• Ensure data security, operational efficiency, and user-friendly processes for data management in line with GDPR and applicable data protection law.

Person Specification

Essential

• Significant experience in a senior operational leadership role, ideally within a UK charity or faith-based organisation.
• Strong demonstrable financial leadership and management of a medium sized charity with a turnover of £4m plus, and a recognised accountancy qualification (ACA, ACCA, CIMA).
• Strong experience of developing and delivering improvement methodology in change management programmes.
• Strong understanding of UK charity governance, safeguarding, and financial management.
• The ability to travel to Lourdes for two weeks each Easter to deliver the largest annual event for the charity.
• Excellent leadership, communication, and interpersonal skills.
• An understanding of HCPT’s spirituality, mission and values.

Desirable

• Experience working with Lourdes pilgrimages or Catholic diocesan structures.
• Familiarity with medical or care provision in a group travel context.
• Experience working in cross-cultural environments.

N.B. Please note the duties listed are not exhaustive and the charity may require different or additional duties to be undertaken depending on changing business needs.

What We Offer

• A meaningful leadership role in a mission-driven charity
• Flexible working arrangements and generous annual leave
• Up to 5% employer pension contributions, based on employee contributions
• Group life cover and healthcare benefits
• Opportunities for spiritual and professional development
• The chance to make a lasting impact on the lives of children and adults with additional needs

HCPT is committed to safeguarding children and adults at risk. The successful candidate will be required to complete an Enhanced DBS check before appointment, and references will be taken up prior to confirmation

Title: Safeguarding Officer

Location: Gilwell Park, E4 7QW (with Hybrid working ) 1 day present in office per week; that includes in person Team Meetings/Trainings

Salary: £39,560.00 Band F, Level 3 (Inclusive of Outer London Weighting)

Contract: Permanent

Hours: Full-time (35 hours per week)

The Role

We are are seeking to appoint a full time Safeguarding Officer to join the team on a permanent basis, working on safeguarding, welfare and vetting cases as part of the delivery of Safe Scouting across the UK. The post is based at Gilwell Park, London.

As part of the Safeguarding Team, you would be responsible for giving support and advice to local volunteer managers in responding to concerns affecting the safety and welfare of young people; for progressing safeguarding, welfare and vetting referrals, assessing risk; and making the necessary referrals to statutory agencies where required. You would be able to manage a caseload and adhere to deadlines and procedural expectations in a fast-paced environment.

As our Safeguarding Officer, the Key responsibilities are:

• Assess safeguarding allegations made against those involved in Scouting’s work including young people
• Assess suitability of leaders where adverse information is shown on disclosure checks
• To operate within statutory guidance (UK wide) in relation to adults who hold a Position of Trust
• Provide support and guidance to senior volunteer managers

What we are looking for in our Safeguarding Officer:

• Good interpersonal skills
• Effective communication skills
• Able to work within a team
• Ability to work on own initiative
• Maintaining strategic partnerships with other agencies

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary

For a full list of our benefits click .

Closing date for applications: 11:59 pm Wednesday 5th August 2026

Interviews will be held in person at Gilwell Park on Tuseday 18th August 2026

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Christ Church Cathedral is seeking to appoint an independent Chair of the Cathedral Safeguarding Advisory Panel. The role of the independent Chair is to lead the Cathedral’s Safeguarding Advisory Panel meetings, and to foster a positive safeguarding culture and ensure we are following Church policy and good practice guidance.

This post provides an independent perspective on the Cathedral’s safeguarding work, and so the postholder will be working for us on a consultancy basis. The current rate of pay is £400 per day, 5 days per year, for a term of 3 years initially.

To apply for this role, please submit a CV, along with a covering letter outlining your suitability for the post addressed to Fiona Sidorowicz, Cathedral Safeguarding Officer, by 12 noon on 28 August 2026.

Interviews will take place the week commencing 21 September 2026.

Christ Church Cathedral is committed to safeguarding the welfare of children, young people and vulnerable adults and expects all staff, officeholders and volunteers to undertake safeguarding training appropriate to their role, and to adhere to the Cathedral’s safeguarding policies and procedure.

About The Role

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every decision and every action we take can make a real difference to the lives of people affected by dementia.

We're looking for an experienced and compassionate Safeguarding Manager to lead our national safeguarding case management team. This is a unique opportunity to provide professional safeguarding leadership across Alzheimer's Society, ensuring adults at risk receive safe, timely and person-centred support while helping shape safeguarding practice across a national charity.

You'll manage a team of Senior Safeguarding Officers and Safeguarding Officers, providing professional supervision, coaching and leadership. You'll oversee the management of complex safeguarding concerns, provide expert advice on safeguarding legislation and risk management, and ensure decisions are evidence-based, proportionate and aligned with statutory guidance.

You'll be at the heart of our safeguarding practice, balancing operational leadership with strategic oversight. One day you may be supporting your team through a complex safeguarding concern, the next you'll be analysing safeguarding data, presenting assurance reports to senior leaders or driving improvements to safeguarding policy and practice.
Working collaboratively across the Society and with external safeguarding partners, you'll help create a culture where safeguarding is everyone's responsibility, ensuring people affected by dementia receive the highest standards of care, protection and support.

About you

You will have:

- A recognised Social Work qualification (e.g. BA, MA, DipSW) and current registration with Social Work England. 
- Experience leading or supervising safeguarding professionals, providing reflective supervision, coaching and professional development.
- Experience managing complex safeguarding concerns, providing professional oversight and supporting defensible decision-making.
- Experience undertaking quality assurance, audits or case reviews to improve safeguarding practice.
- Analytical skills with experience using safeguarding data to identify trends, monitor quality and drive service improvement.
- Communication and influencing skills, with the confidence to advise, support and challenge colleagues and senior stakeholders.
- Organisational skills with the ability to manage competing priorities and make sound, evidence-based decisions.
- Confidence using Microsoft Office applications and case management systems.
- An understanding of dementia and a commitment to championing the needs of people affected by dementia.

Key Responsibilities:

- Act as the escalation point for safeguarding concerns, supporting defensible decision-making and organisational assurance.
- Promote high-quality safeguarding practice through professional guidance, coaching and quality assurance.
- Lead safeguarding audits, thematic reviews and quality improvement activity to strengthen safeguarding practice across the Society.
- Analyse safeguarding data to identify emerging risks, trends and opportunities for improvement.
- Produce reports and assurance information for senior leaders, governance groups and safeguarding oversight processes.
- Build effective relationships with statutory agencies, safeguarding partnerships and external organisations.
- Contribute to the development of safeguarding policies, procedures, strategy and organisational learning.

Reducing the Risk is an Oxfordshire-based charity with a growing regional and national reputation for delivering high-quality, victim-centred domestic abuse services. Established in 2007, we empower communities, train multi-agency professionals, and provide critical Independent Domestic Violence Advisor (IDVA) services to ensure the safety and wellbeing of adults and children at risk.

We are now looking for an exceptional, values-driven leader to build on these strong foundations and guide us through our next exciting phase of growth and innovation.

The Role

As our next Chief Executive Officer, you will work closely with an ambitious Board of Trustees to shape and deliver the charity’s strategic plan. Inheriting a highly skilled, dedicated team of practitioners and a network of over 1,800 Domestic Abuse Champions, you will balance compassionate strategic vision with sound operational and financial leadership.

Key Responsibilities

• Strategic Leadership: Develop and execute the charity's strategic plan, driving innovation and service development across our local and national footprint.

• Income & Sustainability: Diversify income streams beyond traditional grants, growing our accredited training and consultancy services into sustainable earned revenue.

• Partnership & Influence: Act as the principal public voice for the charity, building high-impact relationships with statutory, corporate, and voluntary sector partners.

• People & Culture: Foster an inclusive, high-performing, and trauma-informed workplace culture that prioritises staff wellbeing.

• Governance & Compliance: Oversee robust risk management, safeguarding frameworks, and regulatory compliance alongside the Board.

Who We Are Looking For

You are a credible, resilient senior leader with a proven track record in the charity, public, or social impact sectors. While a background in the domestic abuse sector is highly valued, what matters most is your ability to navigate complex funding environments, secure multi-source income, and champion victim-centred practices. You are a collaborative relationship-builder who combines commercial awareness with genuine empathy and integrity.

How to Apply

To apply, please submit your up-to-date CV alongside a covering letter explaining how your experience meets the job description and person specification.

• Application Deadline: Midday, 14th August

• Shortlisting: 19th August

• Interviews: 26th August (In-person at our Oxford office)

Job Title: Chief Operating Officer

Contract: Permanent

Salary: £65,000 per annum

Hours per week: 35 hours

Annual Leave: 25 days plus 8 bank holidays

Role Description

The COO is the Cathedral’s principal member of staff and has responsibility for the overall operational performance and administration of the organisation, its assets and its people. Appointed by the Chapter and accountable to them through the Dean, the COO works with the Senior Leadership Team (SLT) to develop and implement strategy and policy, ensure effective governance and compliance, manage the business functions of the Cathedral and monitor its overall progress and development.

Key Responsibilities

Strategic Leadership

• Lead the development of the Cathedral’s overall strategy to reflect the Cathedral’s Vision and Values.
• Ensure the effective implementation of the Cathedral’s masterplan and successfully deliver outcomes through the effective performance management of goals and objectives.
• Secure financial sustainability, achieve growth and optimise the efficient use of resources through effective short, medium and long term planning.

Safeguarding

• Work closely with the Dean, the Cathedral Safeguarding Committee, Chapter Safeguarding Lead and the Safeguarding Officer to develop and deliver the Cathedral’s safeguarding strategy.
• Act as a role model in upholding safeguarding policies and embedding a healthy safeguarding culture across Cathedral life.
• Negotiate, implement and continually review the Service Level Agreement with the Diocesan Board of Finance and the Diocesan Safeguarding Officer.
• Ensure compliance with current safeguarding legislation and national guidance, fostering an environment where safeguarding is everyone’s responsibility.

Staff and Volunteers

• Ensure recruitment, training and HR management of staff and volunteers adhere to the Safer Recruitment policies of the Church of England and meet the needs of the Cathedral.
• Develop a workplace culture and ethos that reflects the Cathedral’s values and enables and empowers staff and volunteers.
• Act as a role model for effective people management, supporting, developing, and constructively challenging others while encouraging continuous professional development.
• Foster a collegiate, open, and collaborative environment across the Cathedral.
• Champion diversity and inclusivity within the Cathedral community, providing opportunity and support for all.

Cathedral Compliance and Operational Management

• Ensure the effective running and forward planning of Chapter and other governance committees, including compliance with the Constitution and Statutes.
• Ensure trustees and others in governance positions are properly inducted and trained including in safeguarding.
• Ensure that the Cathedral meets all legislative regulations and complies with ecclesiastical and charity laws.
• Be accountable for reporting to the Charity Commission and Companies House.
• Work with the Chief Finance Officer to ensure that the strategic plan is supported by a robust, multi-year financial plan aligned with long-term objectives.
• Work with the Visitor Experience Manager to increase income generation, establishing a growth plan with the Abbey of St Edmund, Reborn Project.
• Work with the Architect and Facilities Manager to ensure the Cathedral meets its statutory and legal obligations relating to heritage, ecclesiastical and listed buildings in its care.
• Work with the Facilities Manager to ensure the Cathedral meets its statutory and legal requirements in relation to its properties and responsibilities as a landlord.
• Ensure effective management of Health and Safety across the Cathedral ensuring compliance with statutory legislation and best practice; ensure emergency procedures are up to date.
• Ensure all data is protected and processed in full compliance with GDPR legislation.
• Ensure that the Cathedral is complies with all legal requirements, interpreting and communicating changes in compliance to the Chapter and Cathedral staff.
• Support the Church of England’s Net Zero targets and ensure the Cathedral has a plan for reducing carbon emissions; adhering to statutory requirements relating to Net Zero.
• Ensure suitable IT provision is in place, to support Cathedral operations, is secure and regularly review software and hardware requirements.
• Work with the Marketing & Communications Manager to oversee public relations, ensuring appropriate management of reputation, branding, and media activities; act as Cathedral spokesperson as appropriate.
• Review working methods, office accommodation and administration support to ensure arrangements are fit for purpose.
• Promote open and transparent ways of working throughout the administration, with effective communication and engagement at all levels.
• Oversee the effective planning and management of key projects and the implementation of delivery programmes to achieve operational and strategic objectives.
• Support the Dean in managing relationships with the 1327 Club.
• Ensure the effective management, use and future development of all the Cathedral’s assets.
• Be responsible for contingency planning, including the management of insurance, disaster recovery and salvage planning and oversee the Cathedral’s risk register.
• Develop for approval, maintain and regularly review policy and procedure documents of Chapter and ensuring they are embedded across the organisation.
• Chair staff and management meetings.
• Manage the business operations of the Cathedral in accordance with the values, standards and budgets agreed by Chapter.
• Lead, manage, motivate and empower staff and volunteer teams through effective structures, training and professional relationships.

Direct Reports

• Chief Finance Officer
• Cathedral Safeguarding Officer
• Human Resources Officer
• Visitor Experience Manager
• Volunteer Manager
• Marketing and Communications Manager
• Facilities Manager
• Shop Manager
• Pilgrims’ Kitchen Manager

Attendance Required at:

• Chapter Meetings
• Finance Committee
• Nominations Committee
• Risk, Audit and Review Committee
• Safeguarding Committee
• Health and Safety Committee
• Information Protection Group
• The Guild of St Edmund Committee
• Forum
• Annual Parochial Church Meeting (APCM)
• Enterprises Ltd Meetings
• Eco St Eds Committee
• Abbey of St Edmund, Reborn CIO
• Cathedral Administration and Finance
• Association (CAFA)conferences

Person Specification

Essential Qualities

• A proven track record of strategic leadership with successful
• delivery of projects and outcomes within an organisation of a similar size and complexity.
• Experience of working at board level or closely with boards.
• Significant leadership capability, with the ability to influence, inspire, and engage the Cathedral Community and external stakeholders.
• An empowering management style that fosters teamwork, trust and collaboration, with a strong understanding of HR best practice.
• Successful experience of leading significant change and of fostering a culture of continuous improvement and development within a complex organisational environment.
• Proven experience in managing operational performance within tight financial constraints in a complex, multi-faceted environment.
• Effective delivery of financial strategy and budget management, demonstrating strong commercial acumen.
• An understanding of safeguarding and the critical role it plays in protecting all people.

Desirable Qualities

• Previous experience as a COO or at a similar senior leadership level.
• An understanding of the complexities in managing wide-ranging cathedral operations or previous experience within a Church of England setting.
• A good understanding of best practice in charity governance.
• Experience of managing a heritage site.
• Experience working with volunteers.
• Experience in safeguarding best practice.

Knowledge and skills

• Ability to understand complex operational issues and develop creative and innovative solutions.
• Excellent written and verbal communication skills, with the confidence to share information effectively at all levels internally and externally.
• Commitment to working efficiently and effectively, utilising technology and software as appropriate.
• Ability to develop and encourage a strong team ethos among staff and volunteers.
• Strong analytical skills and sound judgment.
• Experience of managing budgets.
• Well-developed interpersonal skills, with the ability to engage comfortably with all users of the Cathedral.

Other criteria

• Empathy with the beliefs and ethos of the Christian faith.
• Comfortable working within a team of staff and clergy with a range of different skills and gifts, understanding their different roles and working patterns.
• Commitment to the Cathedral’s purpose and vision, and to taking an active role in the Cathedral’s community, mission and outreach.
• A satisfactory enhanced Disclosure and Barring Service (DBS) check is required for this post. The appointment is subject to a six-month probation period.

Additional Information

The role requires the post-holder to work occasional weekends, evenings and non-working days, as required for which time off in lieu will be given. The post-holder will undertake such other duties as may reasonably be expected. This document is accurate at time of publication but is subject to regular review and may change in line with the Cathedral’s requirements.

Closing Date: 9.00 am Monday 3 July 2026

Interviews: Wednesday 12 August 2026

Job Title: Digital Communications Officer

Responsible to: Senior Communications & Engagement Manager

Salary: £29,706 – £31,908 per annum 

Location: Head Office, 5 Trinity Street, London, SE1 1DB 

Hours of work: Full time - 35 hours per week (Minimum two days per week in the London office). Occasional weekend and evening work with time off in lieu (some domestic and international travel may be required) 

The package also includes: 

• 8% employer pension contribution

• 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas period 

• Season Ticket Loan 

About USPG 

USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.

About the Role 

Reporting to the Senior Communications & Engagement Manager as part of a highly functioning and creative team, this vital role will work across all media and channels to raise the profile of USPG and its partners and their work: 

• Oversee the day-to-day running of our website and social media channels. 

• Liaise with colleagues and partners to gather information and use it to create engaging collateral which informs, inspires, and sometimes challenges. 

• Support the digital growth of USPG through SEO and Analytics

• Monthly digital and media reporting

About You  

You are an organised and digitally aware communications professional. You can take complex subjects and communicate about them in simple and effective ways that speak to specific audiences. You understand the importance of reporting on website and social media performance to understand USPG’s audience and to adjust and improve. You are comfortable working in a small and creative team and are confident speaking to the wider organisation. You can juggle numerous projects and deadlines at one time.

You will demonstrate considerable cross-cultural awareness and an ability to communicate in a way that is sensitive and appropriate. You demonstrate an aptitude for collaborative teamwork and the ability to work independently on your initiative. It is expected that the postholder will be inspired by the work of USPG and in agreement with its Christian ethos and that they will be comfortable writing in a way which reflects this.

This is an ideal opportunity for someone looking for an exciting and varied role within charity communications or a communications/marketing professional who wants to move into the charity sector. However, if you don’t necessarily fall into these categories, but have the right skills for this role, please get in touch.

How to apply: 

Please complete the application form and equal opportunities form and email us as indicated.
 

Closing Date: Wednesday 12 August 2026 by 9am.

Interview Date: Wednesday 19 August 2026 in London.

We're looking for people who genuinely want to make a difference. You don't need to have worked in money advice before. If you're an excellent communicator, a natural problem solver and enjoy working with people, we'll provide the training and support you need to succeed. This role is about much more than providing advice. It's about building trusted relationships with people who may be experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness, digital exclusion or other barriers that make accessing traditional services difficult. If you're compassionate, resilient, organised and committed to helping people rebuild their confidence and financial stability, we'd love to hear from you.

 

Job Purpose:

The Client Liaison Officers are the first point of contact for individuals referred into the Crisis & Resilience Service and play a vital role in ensuring people receive timely, compassionate and person-centred support. Acting as the gateway into the service, you will build trusted relationships from the very first contact, undertaking holistic assessments to understand not only an individual's financial situation but the wider circumstances affecting their wellbeing and resilience.

You will respond quickly to people experiencing financial hardship or crisis, helping to stabilise their immediate situation through income maximisation, welfare benefits advice, crisis planning and practical support. Working closely with partner organisations, you will ensure every client is connected to the right support at the right time through a coordinated 'no wrong door' approach. You will maintain regular contact with clients throughout their journey, preventing disengagement and ensuring individuals feel supported whilst awaiting ongoing casework. Through empathy, knowledge and flexibility you will remove barriers to engagement, helping clients prepare for specialist advice and supporting them to build the confidence and skills needed for long-term financial resilience.

The role combines triage, welfare benefits advice, crisis intervention, client engagement and case coordination to provide an accessible, responsive and trauma-informed service for some of the most vulnerable people in the community.

Main Duties and Responsibilities

 

Client Engagement and Triage

· Act as the first point of contact for all referrals into the Crisis & Resilience Service.

· Contact new referrals promptly, normally within one working day wherever possible.

· Build positive, trusting relationships from the first interaction.

· Complete holistic needs assessments to understand each client's circumstances, priorities and support needs.

· Identify risks relating to homelessness, utility disconnection, enforcement action, safeguarding and financial crisis.

· Assess barriers to engagement including poor mental health, disability, trauma, digital exclusion, literacy, caring responsibilities and rural isolation.

· Undertake and maintain appropriate risk assessments, including those relating to lone working, to support and safeguard the health, safety and wellbeing of clients and staff.

· Agree preferred communication methods with each client and tailor support accordingly.

 

Crisis Intervention

Provide immediate practical support to help stabilise clients experiencing financial hardship by:

· Maximising household income through welfare benefits advice and applications.

· Supporting Crisis Fund applications where appropriate.

· Completing benefit entitlement calculations.

· Assisting clients to gather supporting evidence.

· Developing emergency budgets.

· Identifying priority debts.

· Negotiating with priority creditors where appropriate.

· Supporting Breathing Space applications.

· Protecting essential services including fuel and housing.

· Arranging emergency support including food, fuel and other crisis assistance where available.

Aim to stabilise urgent situations within three working days wherever possible.

 

Welfare Benefits Advice

· Provide high-quality welfare benefits information and advice.

· Complete benefit entitlement checks.

· Support new claims and changes of circumstances.

· Assist clients with mandatory reconsiderations and appeals where appropriate.

· Identify opportunities to maximise household income.

· Keep knowledge of welfare benefits legislation up to date.

 

Client Journey and Case Coordination

· Allocate clients to the most appropriate adviser based on complexity and need.

· Maintain oversight of client journeys.

· Ensure no client disengages or is lost within the system.

· Maintain regular contact with clients awaiting specialist advice.

· Support clients to engage with "Get Advice Ready" sessions to help clients prepare documentation and understand the advice process.

· Make warm referrals to partner organisations with client consent.

· Support seamless transitions between crisis intervention and longer-term casework.

 

Outreach and Accessibility

· Deliver support flexibly through telephone, video, secure digital communication, outreach venues and home visits where appropriate.

· Remove barriers preventing individuals from accessing advice.

· Adapt communication styles to meet individual needs.

· Promote financial education opportunities and encourage participation where appropriate.

 

Partnership Working

· Develop positive working relationships with partner organisations.

· Liaise with statutory agencies including housing, adult social care, DWP and health services.

· Attend multi-agency meetings where appropriate.

· Promote the "No Wrong Door" approach to service delivery.

 

Systems, Recording and Compliance

· Maintain accurate and timely case records using AdvicePro.

· Complete all monitoring requirements.

· Record outcomes, interventions and client progress.

· Maintain GDPR compliance.

· Use digital systems including client portals, Open Banking and automated workflows where appropriate.

· Ensure safeguarding concerns are recorded and escalated immediately.

 

Continuous Improvement

· Participate in supervision and reflective practice.

· Contribute ideas for improving systems and processes.

· Support service evaluation through client feedback and case studies.

· Keep professional knowledge up to date through continuous professional development.

We're looking for an experienced money advice professional who is passionate about making a real difference to people's lives. You will have a minimum of two years' experience delivering money and debt advice, with the ability to support, motivate and develop others. Whether you're an experienced Team Leader or ready to take the next step in your career, you'll be committed to delivering high quality, person-centred services and achieving the best outcomes for clients. This role is about more than managing performance. It's about leading by example, supporting people experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness or digital exclusion, and helping your team deliver flexible, relationship-based support. We're looking for someone who is compassionate, resilient, organised and solution-focused, with excellent communication skills and a collaborative leadership style, committed to continuous improvement and helping people build long-term financial resilience. 

This role forms part of the Exeter Crisis & Resilience Fund partnership, delivered by Navigate, Churches Housing Action Team (CHAT) and Encompass Southwest – the collaboration is known as Wis£rmoney. Together, we provide a seamless service that supports residents from immediate financial crisis through to long-term resilience. Our partnership combines specialist money and debt advice, welfare benefits advice, housing support, homelessness prevention, trauma-informed practice and financial education to provide holistic support for people experiencing financial hardship. Rather than asking people to navigate multiple services, we work together to ensure they receive the right support at the right time, through a coordinated 'No Wrong Door' approach. 

The Crisis & Resilience Fund Team Leader will lead the delivery of the Exeter Crisis & Resilience Service, providing operational leadership to a multidisciplinary team delivering high-quality, person-centred support to residents experiencing financial hardship, crisis and multiple disadvantage. The postholder will line manage Navigate's Client Liaison Officers and the Money Advice Caseworkers employed by partners Churches Housing Action Team (CHAT) and Encompass Southwest to ensure a seamless, coordinated service that supports individuals from immediate financial crisis through to long term resilience. As Navigate's operational lead for the contract, the Team Leader will foster strong partnership working, maintain effective communication across organisations and ensure clients experience a consistent 'No Wrong Door' approach. Alongside leadership responsibilities, the postholder will manage a small caseload of complex clients, delivering FCA-regulated debt advice, welfare benefits advice, advocacy and holistic financial resilience support. They will provide guidance and oversight for complex casework, ensuring clients receive timely, flexible interventions tailored to their individual circumstances.

The Team Leader will champion Wis£rmoney’s relationship-based, trauma-informed approach, recognising that financial hardship rarely exists in isolation. By supporting staff to build trusted relationships with clients, remove barriers to engagement and address the wider issues affecting financial wellbeing, the role will help residents achieve sustainable financial stability, independence and resilience. The postholder will also be responsible for ensuring the service meets all contractual, regulatory and quality requirements, monitoring performance, driving continuous improvement and embedding innovative ways of working that enhance client outcomes while maintaining the personalised support that is central to the service model.

Key Responsibilities

Leadership and Service Management

• Lead Wis£rmoney's delivery of the Exeter Crisis & Resilience Fund service, ensuring a high-quality, person-centred service that reflects the partnership's shared values and objectives.
• Line manage and support Client Liaison Officers (2) and Money Advice Caseworkers (2), providing regular supervision, reflective practice, coaching and annual appraisals.
• Promote a positive, supportive team culture that prioritises staff wellbeing, continuous learning and high-quality client outcomes.
• Provide guidance and support on complex casework, safeguarding concerns and risk management.
• Lead by example, demonstrating relationship-based, trauma-informed approach to supporting people experiencing financial hardship.

Specialist Casework

• Manage a small caseload of clients with complex financial circumstances requiring specialist intervention.
• Deliver FCA-regulated debt advice, welfare benefits advice, budgeting support, income maximisation and advocacy.
• Develop personalised support plans that address both immediate financial crisis and longer-term resilience.
• Negotiate with creditors, landlords, utility providers and statutory agencies to achieve the best possible outcomes for clients.
• Support clients to access appropriate debt solutions, including Debt Relief Orders and bankruptcy where appropriate. 

Quality Assurance and Compliance

• Ensure all advice delivered by Wis£rmoney meets FCA requirements, Advice Quality Standard expectations and organisational policies.
• Carry out regular case reviews, file audits and quality assurance checks to maintain consistently high standards.
• Ensure accurate and timely recording of casework using AdvicePro and associated digital systems.
• Promote excellent information governance, GDPR compliance and safeguarding practice throughout the service.
• Support preparation for contract monitoring, audits and quality inspections.

Partnership Working

• Act as Navigate's operational lead within the Exeter Crisis & Resilience Fund partnership.
• Work collaboratively with Churches Housing Action Team, Encompass Southwest, Exeter City Council and other partner organisations to deliver a coordinated 'No Wrong Door' service.
• Build strong relationships with local agencies to improve referral pathways and client outcomes.
• Represent Wis£rmoney at partnership meetings, operational groups and multi-agency forums.
• Support collaborative problem-solving and contribute to the ongoing development of the partnership.

Service Delivery and Performance

• Ensure timely allocation of referrals according to client need, complexity and risk.
• Maintain oversight of client journeys, ensuring seamless transitions from crisis intervention to longer term resilience support.
• Monitor performance against contractual targets, quality standards and key performance indicators.
• Contribute to contract monitoring reports and evaluation, ensuring outcomes and impact are accurately recorded.
• Identify emerging trends, unmet need and opportunities to improve service delivery.

Outreach, Innovation and Continuous Improvement

• Promote innovative approaches that improve accessibility, efficiency and client outcomes while maintaining personalised support.
• Support the implementation of new systems, digital technologies and service improvements across the partnership.
• Encourage reflective practice and continuous improvement, identifying opportunities to strengthen processes and remove barriers for clients.
• Keep up to date with changes in legislation, regulation and best practice relating to money advice, welfare benefits and financial inclusion.

Safeguarding and Risk Management

• Ensure safeguarding policies and procedures are fully implemented across the service.
• Provide advice and escalation support for safeguarding concerns and high-risk cases.
• Promote safe working practices for staff delivering home visits, outreach and community-based support.
• Foster a culture where safeguarding, professional curiosity and client wellbeing underpin every aspect of service delivery.

About the Role

We are seeking a highly organised and proactive Executive Assistant to provide confidential, high-quality support to the President and Chief Executive Officer (CEO). This is a key role that enables senior leaders to focus on delivering the organisation's strategic priorities while ensuring the smooth running of their day-to-day activities.

In this role, you will:

• Manage complex diaries, schedules, meetings, travel arrangements, and competing priorities.
• Coordinate communications and correspondence, acting as a key point of contact for internal and external stakeholders.
• Prepare meeting papers, briefings, and other documentation, ensuring actions are tracked and followed up.
• Build effective working relationships with senior leaders, members, and external partners.
• Provide secretariat and administrative support to leadership meetings, projects, and governance activities.
• Identify opportunities to improve processes and contribute to an efficient, professional, and inclusive working environment.

About You

You will be an experienced Executive Assistant, Personal Assistant, or Administrator with a proven ability to deliver high-quality support in a busy and fast-paced environment. You must be organised, adaptable, and able to manage a varied workload while maintaining excellent attention to detail.

You will bring:

• Experience supporting senior leaders and managing multiple priorities simultaneously.
• Strong organisational, planning, and time-management skills.
• Excellent written and verbal communication skills, with the confidence to engage with a wide range of stakeholders.
• The ability to handle sensitive and confidential information with discretion and professionalism.
• A proactive, solution-focused approach and a commitment to continuous improvement.
• Strong Microsoft Office skills, including Outlook, Word, Excel, PowerPoint, and Teams, with the ability to learn new systems quickly.

About the College

The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA Equality, Diversity and Inclusion is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 26 days of annual leave, plus bank holiday
• 1 additional paid day of leave for the purpose of celebrating your birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

How to Apply

If you believe that you are the right person for this role, please submit your CV and Cover Letter by Sunday, 9th of August. Please note that the closing date is subject to change, depending on the success of the recruitment process.

In your covering letter (maximum 500 words), please tell us:

• Why you're interested in this role
• An example of supporting a senior leader through competing priorities
• What attracts you to working for the Royal College of Anaesthetists

Interviews for successful candidates will be held on Thursday, 20th of August in London.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date.

If you have any questions or would like more information about this opportunity, please contact the Royal College of Anaesthetists.

Applicants must reside and have the right to work in the UK. No agencies please. 

Chief Executive Officer

The Opportunity

Many Tears Animal Rescue is at an exciting stage in its development. We rescue, rehabilitate, and rehome thousands of animals each year, and are now seeking an experienced, practical leader to guide our next chapter. You will build on our legacy, strengthening our foundations and securing our long-term sustainability. This role is for someone who can help us grow our reputation while giving our staff and volunteers the support they need to continue providing the best possible care for our animals. 

What will you be doing?

You will guide the charity's strategy and drive a period of transformation, ensuring our operations are effective, fully compliant, and set up for long-term sustainability. Your leadership is about ensuring that our strategy, finances, and operations all serve to give our animals the best possible chance of recovery and a loving, forever home. 

To achieve this, the role is structured around three key areas of focus:

Strategy, Governance and Compliance

• Work with the Board of Trustees to develop and deliver a strategic vision with animal welfare at its heart.

• Provide the Board of Trustees with accurate, timely, and insightful reports on risk management and performance. These updates will ensure the Board has the clear visibility they need for effective oversight and strategic planning.

• Champion a culture of transparency, accountability, and excellence in governance. Build strong, positive relationships with our regulators and key partners, including contributing to our statutory and regulatory filings to ensure we maintain full compliance with all external obligations.

• Lead the development of our internal policies and processes, ensuring every policy and process is fit-for-purpose, compliant with regulatory expectations and the highest standards of animal welfare, and are regularly reviewed to help the team work safely and effectively.

• Ensure strict adherence to all animal welfare legislation, Charity Commission standards, and sector best practices, maintaining the reliable framework our team needs to focus on the animals in our care.

• Proactively monitor and adapt to evolving Welsh animal rescue licensing regulations, ensuring our practices always reflect the highest welfare standards in Wales.

• Oversee the integrity of our operational and governance records, maintaining full transparency and auditability across the charity.

Financial Strategy and Sustainability

• Work with the Board of Trustees to develop and implement a financial strategy that puts the controls and oversight in place to secure our future and direct resources to where our animals need them most.

• Lead a long-term income generation strategy, focusing on sustainable, diverse streams including legacy giving, grant-making trusts, and community fundraising, to support our rising operational costs.

• Implement and monitor strict internal financial controls to ensure all charity resources are used exclusively for approved charitable purposes.

• Oversee data governance and digital integrity, ensuring robust data protection compliance.

Operational Delivery and Team Development 

• Take responsibility for the charity’s safeguarding culture, ensuring that all policies are embedded, staff and volunteers are trained, and that all incidents are investigated and reported with transparency, to ensure the safety and wellbeing of our people.

• Foster an inclusive and supportive culture while providing strategic oversight of the modernisation of our HR practices, digital systems, and infrastructure. Ensure we are positioned to support our team’s wellbeing, growth, and development - including our volunteers and fosterers - through structured engagement and retention strategies.

• Act as the charity’s lead ambassador, building relationships with the press, local authorities, other neighbouring and notable charities, and animal welfare professionals to enhance our external reputation. 

• Oversee our operational planning, including the day-to-day management of staffing rotas and fleet resources. Provide direct line management to the senior leadership team, making sure everyone has the support they need to work effectively.

• Monitor the rescue, and report to the Board of Trustees on core operational performance, including intake-to-rehoming metrics, fostering network capacity, and clinical standards to provide clear visibility on the welfare outcomes we achieve.

• Lead the implementation of Standard Operating Procedures (SOPs) across operational activity, ensuring consistent service levels and adherence to regulatory and best practice standards, to ensure our animals receive the highest standards of care.

• Direct all physical site operations, planned maintenance, and infrastructure improvements, ensuring all premises are safe, efficient, and fit for purpose.

• Manage charity risk, including contributing to the risk register, site-wide health and safety audits, staff and volunteer training, and carrying out robust assessment and management of operational risks.

What are we looking for?

We are looking for a dedicated leader who is passionate about our work and ready to use their skills to help Many Tears Animal Rescue grow and develop. You will operate at a strategic level while maintaining a firm grasp of day-to-day operations.

Key Requirements

Values and Personal Alignment

• A genuine commitment to animal welfare. You aren't just looking for a leadership role; you are here for the right reasons, with a clear understanding that every strategic decision you make serves a single purpose: improving the lives of the animals in our care.

Essential Experience

• Significant senior leadership experience, ideally within a regulated charity or an animal welfare organisation.

• A strong track record of leading organisations through periods of transition, using resilience and clarity to guide teams through change.

• Extensive people management experience, with a proven ability to lead, and support teams comprising paid staff, volunteers, and fosterers.

• Significant experience reporting to and working directly with a Board of Trustees, providing strategic advice and managing governance relationships with openness and integrity.

• A practical approach to managing organisational risk, ensuring compliance and safety standards are understood and met across all areas of the charity.

• Proven success in setting up and maintaining clear policies and processes that ensure everyone knows how to work safely, consistently, and compliantly.

• Extensive experience in financial management, including budget oversight and the practical controls needed to ensure charitable funds are used effectively.

• Proven success in developing and delivering income generation strategies, including fundraising, grant applications, or legacy giving to support long-term financial sustainability.

• A clear, demonstrable commitment to safeguarding, with experience in fostering a culture that prioritises the safety and well-being of all staff and volunteers.

• Experience in managing site operations and facilities, including the oversight of health and safety and ensuring premises remain safe and fit for purpose.

Essential Knowledge and Skills

• A deep understanding of charity governance and regulatory requirements, specifically with the Charity Commission and Companies House.

• A comprehensive working knowledge of animal welfare legislation, specifically the Animal Welfare (Wales) Act 2006 and the Animal Welfare (Licensing of Activities Involving Animals) (Wales) Regulations 2021.

• Exceptional communication and diplomatic skills, with the ability to build trust among diverse stakeholders, including staff, volunteers, local authorities, and the public.

• A full, clean UK driving licence and the ability to travel as required.

Desirable

• Experience in clinical or animal welfare operations, including familiarity with Royal College of Veterinary Surgeons (RCVS) standards.

• A formal management or leadership qualification.

• Experience of managing a diverse and geographically disparate team

Time Commitment

• Hours: This is a full-time role. It requires flexibility to meet the needs of the charity, including occasional evening and weekend work.

• Location: This is primarily an on-site role, based at the rescue centre in Carmarthenshire, Wales to provide visible leadership. There is some ability to work from home for some tasks, and permanent on-site accommodation may be available if required.

• Nature of the Role: As the lead for both strategic direction and operational stability, the role requires availability to respond to urgent operational matters.

• Salary Range: £50,000

What difference will you make?

Your leadership will be the heart of our next chapter. As we build on our legacy, your focus on operational excellence will help Many Tears Animal Rescue stay a trusted lifeline for the animals who need us most. You’ll bring the stability and strategic vision we need to support our team, strengthen our impact, and keep our essential work going for years to come.

Application Process

To apply, please submit your CV and a covering letter outlining how your experience aligns with our mission and the requirements of this role to Dr Emma Sargeant by 15th August 2026.

We welcome applications from candidates of all backgrounds and are happy to discuss reasonable adjustments for the interview process.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Facilities Officer

Salary:£32,000 - £33,000 

Location: Based in the head office in Hammersmith but you will be traveling to other Advance offices across London and the Southeast at least once every 2 weeks. You will have the opportunity to work remotely one day per week

Hours: 35 hours per week

Contract: Permanent 

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory DBS check.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

The Facilities Officer is responsible for supporting the day-to day management and operation of facilities, ensuring a safe, efficient, and well-maintained working environment for staff and visitors.

This role will involve regular travel to the regional Advance offices. Visibility across all sites is an essential part of the job description.

Your key responsibilities and duties include:

• Assist with the day-to-day operation and upkeep of buildings and grounds
• Coordinate planned and reactive maintenance works
• Conduct regular inspections to identify issues and ensure standards are maintained
• Ensure facilities comply with health and safety regulations and building standards
• Maintain and update health & safety records, logs, and risk assessments
• Support compliance checks and statutory inspections (e.g., fire safety, electrical testing)
• Report hazards and ensure corrective actions are taken
• On a rota basis, support the Finance and Operations Directorate by covering the Hammersmith reception between 2pm and 5pm, and on the days when the Operations Administrator is out of office

About You:

To be successful as the Facilities Officer you will have great organisation and problem solving skills, a good understanding of health and safety regulations and the ability to communicate effectively with internal stakeholders and external suppliers. You will need to travel regularly between sites, build relationships with different teams and be the go-to person for facilities management queries.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

• Closing Date for Applications: Friday 7th August 2026 @23:59
• Interviews are taking place on a rolling basis

(Advance reserves the right to close the advert ahead of the closing date) 

What we can offer you - Employee Benefits: 

• A 35-hour working week 
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home 
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more 
• Pension scheme 
• Enhanced maternity/adoption provision 
• Access to our Employee Assistance Programme 
• Employee eye-care scheme 
• Clinical supervision for front line staff and first line management roles 
• Refer a Friend Scheme - £250 for each referral who passes probation 
• Organisation wide away days 
• Thorough induction and training 
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

WHO WE ARE

We are Zarach, the children’s bed charity, and we’re on a mission to end child bed poverty, helping children get a good night's sleep, and the chance to thrive at school. 

In our nearly eight years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has seen us deliver over 17,000 bed bundles to children to date!! 

WHO WE ARE LOOKING FOR

Zarach is well established in West Yorkshire and Doncaster. We are now continuing to grow across the Yorkshire region, with a launch in Hull, Bridlington and Goole in the coming months.  We are looking to recruit two Family Engagement Officers to join our dedicated Yorkshire team.  We are recruiting for two separate positions across the region.

One role focuses on maintaining and supporting our successful, established service in West Yorkshire. 

The second offers a unique opportunity to play a key part in the growth and development of our vital service as we expand into the East Riding. 

As our ideal candidate you will be happy to travel in and around Yorkshire, and be able to travel regularly to meet with the team and to conduct home visits across the region. You will also need to be able to attend our Leeds Warehouse, or other areas when required.

You will be someone who has good experience of the broad range of day-to-day case management, working with external partners, volunteer support, and administrative activities that working in a dynamic charity brings, and someone who enjoys the busyness and variety of this.

Alongside your family support and engagement-related skills and experience, we’ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team.

Ideally, you’ll have experience of working with vulnerable families and managing volunteers in the charity sector, due to some of the specialties that come with this, such as safeguarding and partnership working. But charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date.

WHAT WE OFFER

• Starting at £26,000 with progression up to £30,000 p/a (FTE)

• 28 Days, plus Bank Holidays.

• Healthcare Cash Plan

• Quarterly Staff Recognition Award

• A great working environment! One of our colleagues described us as- “Zarach is a wonderful place to work with the mission at the core of all that we do” 

To decide if you’d like to bring your skills and experience to bear in the pursuit of our mission, please have a look at the job description, our website and the coverage of us across social media. 

Please note that we may close this vacancy early if we receive a high volume of applications. Therefore, we encourage you to submit your CV and cover letter as soon as possible.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Payroll Officer

Job Title: Payroll Officer
Location: Hammersmith/Hybrid
Department: Working in both the People Team and Finance Team
Reports To: People Manager (also working closely with Head of Finance)
Hours: 21 hours per week
Salary: £32,000 - £37,000 full time equivalent (this will be calculated on a pro rata basis)

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Advance are committed to building a diverse and inclusive workplace. We strongly encourage applications from individuals with lived experience and those from marginalised or underrepresented communities.

This is a part-time role, offering flexibility that may suit individuals with caring responsibilities or other commitments. We welcome applications from those seeking a role that can fit around their life. That said, due to the nature of the role, the successful candidate will be expected to schedule annual leave outside of key payroll processing periods, to ensure continuity and accuracy in payroll delivery.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Are you a detail-driven professional with a passion for precision and people?
We are seeking a Payroll Officer who thrives in a fast-paced environment and takes pride in ensuring every payslip is accurate and delivered on time. In this role, you will be responsible for managing the end-to-end payroll process, working closely with our external payroll provider to ensure the accurate and timely payment of all employees each month.

You will process monthly payroll, including manual calculations for overtime, variable hours, complex work patterns, and compressed hours, while ensuring correct application of cost codes for payroll expenditure. The role involves administering statutory and company payments such as sick pay, maternity pay, and other relevant entitlements, as well as processing adjustments for new starters, leavers, promotions, and contract variations.

You will also play an important part in supporting the procurement and implementation of a new payroll provider and software, ensuring compliance with all pay-related legislation, HMRC regulations, and internal policies. The position includes managing pension scheme administration—covering auto-enrolment, contributions, and opt-out processes—and collaborating closely with both the People and Finance teams to maintain accurate employee data and ensure payroll costs are correctly recorded and reported.

Additionally, you will produce monthly payroll reports, assist with financial and audit requirements, and respond to employee payroll queries promptly and professionally. This is a varied role that also offers opportunities to contribute to ad hoc tasks and reporting projects as required by the business.
 

About You:

To be successful as the Payroll Officer you will need to demonstrate proven experience in payroll processing, ideally within a medium to large organisation, along with a strong understanding of UK payroll legislation and statutory requirements. You should possess excellent numerical skills, with the ability to interpret data, perform accurate calculations, and apply sound financial understanding relevant to the position. A high level of accuracy and attention to detail is essential, as is the ability to manage confidential information with discretion.

It would be advantageous to have experience managing complex pay calculations such as compressed hours, overtime, and varying pay structures, as well as familiarity with pensions administration and HMRC reporting. Strong organisational and time management skills, together with proficiency in IT - particularly Excel - and experience using FMP or Staffology payroll software, would also be highly desirable.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter, will be considered.

• Closing Date for Applications: 29th August 2026 @23:59PM
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week (FTE)
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email and the Talent AcquisitionTeam who will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
 

Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory DBS check.