Safeguarding team member volunteer roles in knightsbridge, greater london

Volunteer Helpline Advisor – Role Description 

Purpose of role:

As a Volunteer Helpline Advisor, responding to Helpline enquiries from parents and carers, you will be playing a part in helping ERIC to achieve its key goal of reaching even more families.

You will work remotely, with equipment and training provided.

If you are passionate about helping to improve the lives of families whose children are affected by continence issues, and can commit your time on a regular basis, we’d love to hear from you.

Terms:

Due to the nature of the work, our helpline volunteers are continence nurses or qualified healthcare professsionals.Volunteer sessions are a full day of 5 hours, on the same day each week, please note that currently we need more volunteers on Mondays & Tuesdays only. We ask volunteers to commit to this regular weekly pattern, ideally for a period of one year or more. This helps to maintain consistency and a high standard of professional practice. 

Expenses may be paid, subject to agreement in advance . 

Tasks could include:  

· Answering calls on the Helpline

· Signposting to information on our website

· Responding to & following up enquiries by email  

· Entering information onto our IT system

Skills and qualities:

· Professional qualification and/or clinical experience

· Enjoy working as part of a team

· Friendly and positive with a can-do attitude

· Well organised with good time management skills

· Empathetic and non-judgmental

· Able to use standard IT packages including Microsoft Office (Excel, Word and Outlook)

· Able to follow ERIC’s policies, including safeguarding and confidentiality 

· Willing to continuously develop professional practice.

Family for Every Child, est. 2014, is a unique and innovative model of collaboration. We seek Trustees ready to do things differently and challenge conventional approaches to social impact across 51 local organisations in 40 countries.

What will you be doing?

You would be joining our International Board at an exciting time, as we implement our new strategy, build on our campaigns and broaden our advocacy to mobilise greater support and achieve change. Our vision is a world in which children and families everywhere have access to the support they need to survive and thrive. Our mission is to make that happen through research, knowledge exchange, campaigning and humanitarian responses. Our model is based on local leadership at all levels and we are committed to a journey to decolonise the way we work. We are registered as a charity under the Charity Commission for England and Wales and have two subsidiaries registered in New Zealand and in the US. 

Our Board is unique in comprising Trustees from national member CSOs alongside co-opted Trustees. Our Board receives guidance on strategy from our General Assembly made up of all our members. This means that our Board and governance processes are truly representative of our democratic principles. 

What are we looking for?

Our Board is unique in comprising Trustees from national member CSOs alongside co-opted Trustees. Our Board receives guidance on strategy from our General Assembly made up of all our members. This means that our Board and governance processes are truly representative of our democratic principles. 

We are looking for a Trustee bringing experience of two or more of these key capabilities : 

• High level networking for fundraising or policy change
• Digital strategy/innovation
• Income Generation
• Global advocacy
• Global employment
• Legal 

Experience in complying with the Charity Commission for England and Wales or similar bodies’ regulations is desirable.

We welcome responses from individuals who perform best in agile environments, bringing curiosity and connections to enrich the Board in shaping our direction and overseeing our delivery of impact. Your experience and connections will be crucial in helping us sustainably grow our network of supporters and funders to future proof Family For Every Child’s voice for children.

All Trustees need to have the following: 

• Passion for delivering social change for families and children 
• Willing to bring disruptive thinking and challenge to discussions.
• Committed to decolonising international development and instead achieving democratic, equitable collaboration.
• Understanding of the legal duties, responsibilities and liabilities of Trustees of a UK charity. 
• Acceptance of these duties, responsibilities and liabilities, and a commitment to operate within them.
• Interest in local and/or international not for profit sectors
• Good independent judgement and the ability to operate at a strategic level
• An ability and willingness to work as a part of a team and to support the staff team.
• Understanding and empathy with Family for Every Child’s vision, mission, values and beliefs. 

Desirable, but not essential requirements: 

• We especially welcome those whose own lived experience resonates with our Vision and Mission.
• We are looking for individuals who can connect us with people who will help us take forward our mission be that policy makers, donors, or strategic partners, as we look to grow both our impact and our reach.
• Experience of working with a Board. 

What difference will you make?

As local practitioners, we provide direct support every day to children and families in our communities, based on our frontline knowledge of the changes that are needed. We are committed to local leaders being in the driving seat, influencing policy and practice at local, national, regional, and international levels. 

• As an alliance - we use this local insight to inform research, practice exchange, campaigning and humanitarian responses. These lead to change nationally, regionally and globally. 
• Research - we gather and analyse evidence to discover and develop better ways to help children and families to live well. 
• Knowledge exchange - we maximise the reach of solutions that have been shown to work so they can be used to support even more children and families. 
• Campaigning - we influence and inspire others to take action for children and families worldwide. For more information about our work and our members, please visit our website
• Digital Impact - we have embraced the opportunities with digital technology to achieve greater reach and impact. Our digital platform Changemakers for Children is the largest online collaborative space for practitioners working on child wellbeing with over 4,000 users. Our Virtual Gallery is a powerful tool for children and young people to share their perspectives and call for change.

Before you apply

We welcome applications from everyone, regardless of age, gender, ethnicity, sexual orientation, faith or disability. Family’s Board is international, we wish to continue to strengthen representation of different cultures and world views. We are hoping to appoint a Trustee who will enrich our Governance and progress impact by bringing different perspectives and experiences,  reflecting our global alliance. 

If you believe this is an opportunity you can commit your time to fulfil and enjoy the challenge of our embracing our innovation in social impact please provide a cover letter detailing why you are interested in this role and your relevant experience. Please apply through Reach in the first instance.

We are currently recruiting volunteers to be part of our Governance team. The Data Protection Consultant will be responsible for overseeing the clinic's use of data and legal obligations under GDPR, maintaining high standards throughout. They will respond to the Governance and Compliance Manager.

We are a forward-thinking advice and support charity for the Trans Community. As we continue to grow, we are seeking a Data Protection Consultant to consult on our data protection procedures to ensure we are compliant with all regulations relating to data privacy. The Data Protection Consultant will play a pivotal role in guiding our clinic through the data protection processes.

This senior consultancy position will involve overseeing the clinic’s data protection policies and procedures, ensuring best practices are followed, and fostering a culture of compliance. You will work closely with senior leadership to develop strategies for growth while safeguarding the clinic’s data protection.

This is an exciting opportunity to lead a growing legal clinic through a pivotal stage of development. You will play a key role in shaping the future of the clinic, ensuring it meets the highest professional standards while contributing to a meaningful cause. 

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About the CARAS ESOL Team:

Our award-winning ESOL project offers English language classes to adults at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling people to attend college and access other services in the future.

About the Role:

CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face adult ESOL classes in Tooting. Volunteers in this role are required to commit to at least one 2-hour session every Wednesday during these times: 

• Mondays ESOL 9:30 to 13:30

• Tuesday 9:30 to 11:30

• Tuesday One-to-one employability and language learning support 15:00 to 17:00 

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer tasks and responsibilities:

• Providing learners with one-to-one or small group support within ESOL classes; 

• Helping to set up the classroom and provide learners with classroom resources;

• Attending and contributing to volunteer debriefs after each session; 

• Making use of any community languages you may know to help students during the class; 

• Working collaboratively as a team and helping to shape the project; 

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential; 

• Assisting participants to recognise and celebrate their achievements; 

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.  

Requirements: 

Essential: 

• To be 18 years or older; 

• Able to travel to our community centre in Tooting (travel expenses can be reimbursed); 

• An interest in education and English language teaching; 

• To be non-judgemental and able to engage with people from diverse backgrounds; 

• To be reliable and punctual; 

• Excellent communication skills, especially with people who are new to English; 

• The ability to volunteer on Mondays or Wednesdays during Wandsworth term time for a minimum of three months; 

• Currently resident in the UK; has asylum-seeker or refugee status 

• *Able to provide five years’ worth of addresses, and willing to undergo a DBS check; 

• Able to attend volunteer induction training (online) prior to start of role. 

 *DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK. 

Desirable: 

• Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish. 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

• Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering; 

• Be able to access relevant training, including safeguarding training. 

Our existing 12 trustees bring a variety of skills and experiences, such as fundraising, safeguarding, finance and investments and lived RAF experience to the Fund. Your background, skills and experience will further enhance this for the benefit of the RAF Family.

The successful candidates will:

• be aligned to our vision, purpose, key goals and values and be able to demonstrate their commitment to equality, diversity and inclusion;

• be able contribute positively to the Fund in a non-executive capacity, operate strategically, be held accountable and hold others to account;

• be able to build supportive relationships and work as a team. This will involve working collectively with others, supporting collective decision-making, being comfortable in sharing your views and expertise with fellow trustees and the Executive Leadership Team (ELT) trustees whilst still bringing your own ideas, perspectives and experiences to discussions;

• have the ability to analyse and interpret complex information and evidence, demonstrate impartiality, intellectual flexibility and sound judgment;

• have the ability to listen, communicate and influence effectively;

• have the capacity and skill to understand stakeholder priorities; and

• be a collaborative and pragmatic problem-solver and have the ability to adapt and respond to change.

Do you want to help promote social mobility, and diversity in Science, Technology, Engineering and Maths (STEM)? Can you play a valuable strategic leadership role in a charity that supports young people from low socioeconomic backgrounds to achieve their potential and progress to careers in STEM?

Remuneration: The Trustee role is not remunerated, travel and other reasonable expenses may be claimed.

Location: Remote, with one in person strategy meeting in London per year.

Time Commitment: Four board meetings per year, plus up to three virtual committee meetings per year (depending on committee membership) and a small amount of support and advice as required between meetings.

Application Submission: The application deadline is 17:00 on the 2nd of June 2025 

Overview of In2scienceUK

In2scienceUK is a charity with a mission to empower young people from low-socioeconomic backgrounds to achieve upward social mobility by unlocking their potential to access degrees and careers in science, technology, engineering and maths (STEM). 

Responsibilities

The role of a Trustee is to ensure that In2scienceUK fulfils its duty to the young people with whom it works and delivers on its vision. The trustees of In2scienceUK fulfil an essential and influential role, and have the opportunity to both support the activities and strategic decision making of the charity.

Trustees have collective responsibility for the strategy and oversight of the charity and the trustee board works as a team to fulfill its statutory role, to provide help and advice to the staff team, and to represent the organisation in their respective networks.

The expected duties of an In2scienceUK trustee are:

•  To contribute actively to teamwork within the Board of Trustees, providing strong strategic direction to the organisation in line with its mission and purpose.
• To safeguard the reputation and values of In2scienceUK and ensure the effective and efficient administration and financial stability of In2scienceUK.
• Support the effective running of the organisation, by scrutinising the work of the leadership team in a way that is supportive and motivational. Trustees collectively hold executive staff to account for their performance, are involved in executive appointments as appropriate and appoint a Chief Executive Officer whenever necessary.
• Serve in one or more subgroups of the board for a deeper dive into Income/Growth, Operational Assurance, Evaluation & Learning, and People.
• To ensure that in2scienceUK complies with articles of association and fulfils charity commission responsibilities.

Experience and skills

The most important characteristic of our trustees is a commitment to helping young people from low socioeconomic backgrounds access social mobility through careers in STEM, and so helping to ensure that the STEM professions are populated by people reflecting diverse backgrounds, in all respects including socio-economic background.

We need the right mix of skills overall and anticipate making 4-6 appointments in this round who will work collaboratively to ensure good governance and the success of the organisation. Specific areas where we would like to strengthen the team, bearing in mind our natural turnover and our strategy for the future, are listed below. If you are able to contribute in one or more of these areas, please make this especially clear in your application.

Lived experience: Personal experience of transitioning into STEM degrees and careers from an underrepresented background.

• We are interested in applications from young people still going through this transition, for example undertaking undergraduate study, and for whom we can provide additional support in the trustee role as needed; we see this as an excellent development opportunity and a chance to get governance and leadership experience on the CV in line with our overall mission.

• We would welcome applications from current In2scienceUK participants and alumni. Trustees are required to be 18 years or older.

• We are also interested in hearing from people with current experience of working with young people undertaking this transition.

Professional expertise:  Finance, Communications, HR, Governance, Entrepreneurship, Fundraising and philanthropy, Career advice/coaching

• The whole of the board is responsible for key decisions such as budget setting, strategy, policies and prioritisation, however it is useful to have subject experts who can take a functional lead on helping ensure colleagues are asking the right questions and getting good answers.

Commercial contacts:  An understanding of corporate social responsibility and sponsorship, networks in industries and organisations that employ STEM professionals

Subject areas: Personal experience and industry or academic contacts in the following subject areas 

• Maths/Computing/AI, 

• Life Sciences, 

• Physical Engineering.

Treasurer: We are currently seeking a Treasurer to join the board of Trustees and take the lead on finance. This is an immediate vacancy with our current Treasurer coming to the end of their term. The Treasurer will be a qualified accountant. We are looking for people who have pre-existing experience or desire to support an organisation of our size. As such, the role will be both providing financial oversight and governance as well as providing advice, support and guidance to our executive team. Those applying without prior charity accounting experience should be willing to undertake any relevant training.

Chair succession: While not an immediate appointment, as part of managing Chair succession we are interested in people who would be candidates for a chair designate role and chair in due course, probably via an initial Vice Chair position within the organisation. 

For those who have any further questions or would like an initial discussion about these roles with our current Chair, Jonathan Flowers, please contact us. ( Our email address can be found in the documents under 'Application resources').

Recruitment Process

The application deadline is 17:00 on the 2nd of June 2025 

Please send a covering letter and CV about how you would contribute to the work of the trustee board . Please ensure you set out specifically how you would want to contribute and the experience, skills or insights you would offer us, based on the list of skills and experiences above. We would like each applicant to include a concise (no more than 2 sides of A4) cover letter that goes beyond repeating their CV.

Equal opportunities

In2scienceUK is committed to promoting diversity and equality of opportunity for all staff and trustees. Applications from individuals are encouraged regardless of ethnicity, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

As part of our commitment to creating a more inclusive environment, we ask all applicants to complete an equality and diversity monitoring form ( link can be found in the 'How to apply' section on Charity Job). This information is collected anonymously and used solely for monitoring and reporting purposes. It helps us to better understand who we are reaching, identify gaps in representation, and ensure that opportunities at In2scienceUK are accessible to all. All responses are kept confidential in line with data protection regulations.

Governance

We kindly ask all prospective trustees to complete a Declaration of Interest form as part of the application process. This helps ensure transparency and allows us to assess any potential conflicts of interest, ensuring the best governance for our charity. Your cooperation is greatly appreciated as we work to strengthen our board and further our mission.

Interview and selection

Successful candidates from the application stage will be interviewed by existing trustees.  The interviews will all be held via Zoom and take place between the 7th and 21st of July.

Safeguarding

In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting trustees who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. 

The following checks will be undertaken as applicable:

• References 

• DBS check and/or Overseas criminal records check where applicable

• Self-Disclosure 

• Identity check 

• Confirmation of registration with applicable registered body where applicable 

Further information can be found in the documents below.

As our Treasurer Trustee, you’ll bring your financial expertise to our dynamic international board working alongside trustees from member organisations, our leadership team and co-opted trustees bringing a range of specialist skills to our Board.

What will you be doing?

We are looking for a Treasurer with experience of working with not for profits in setting strategic financial direction,. It would be desirable to have experience in complying with the Charity Commission for England and Wales or similar bodies’ regulations. 

You would be joining our board at an exciting time, as we implement our new strategy, build on our campaigns, broaden our advocacy to mobilise greater support and achieve change. 

The Treasurer will maintain an overview of the organisation's affairs, ensuring its financial viability and that the organisation has policies and systems in place to ensure robust financial planning, implementation and reporting.

What are we looking for?

The Treasurer will maintain an overview of the organisation's affairs, ensuring its financial viability and that the organisation has policies and systems in place to ensure robust financial planning, implementation and reporting. This will involve :

• Reviewing budgets, accounts and financial statements, and recommending them to the Board for approval 
• Being assured that the financial resources of the organisation meet its present and future needs 
• Ensuring that the charity has an appropriate reserves policy 
• Ensuring that appropriate accounting procedures and controls are in place
• Ensuring that the charity has an appropriate investment policy 
• Ensuring that the accounts are prepared and disclosed in the form required by funders and the relevant statutory bodies 
• Ensuring that the accounts are scrutinised through external audits and internal reviews and that any recommendations are implemented 
• Keeping the Board informed about its financial duties and responsibilities 
• Chairing the Resource Mobilisation and Communications Committee (formerly the Finance and Human Resources Committee), leading online meetings three times a year
• Ensuring that organisation has processes in place to meet any compliance requirements 
• Ensuring the organisation has a risk management process in place 
• Reviewing and signing financial transactions and other documentation requiring board approval 

What difference will you make?

This is a substantive role at the core of our organisation. We are a global alliance of 51 local organisations in 40 countries, working on the front line with children and families in need. Our vision is a world in which children and families everywhere have access to the support they need to survive and thrive. Our mission is to make that happen through research, knowledge exchange, campaigning and humanitarian responses. We are registered as a charity under the Charity Commission for England and Wales and have two subsidiaries registered in New Zealand and in the US

 Family values mutual accountability and has a Responsibility Framework which outlines responsibilities and rights for board trustees, members and staff. The Treasurer has a key role in ensuring that mutual accountability is upheld in areas of finance by identifying and highlighting potential conflicts of interest.

Through campaigning, we influence and inspire others to take action for children and families worldwide. For more information about our work and our members, please visit our website.

Before you apply

Please apply, or contact us if you have any questions,through Reach in the first instance. Please provide a cover letter detailing why you are interested in this role, your relevant experience and indicate your availability. Interviews will take place via Zoom. Deadline for applicaions is 06 Nov 2025.

Desirable, but not essential requirements: 

• experience of working with or on a board 
• a qualified member of a recognised accountancy body
• some experience of charity fundraising is desirable

Role: Welcome volunteer

Team: Tooting Hub – CARAS ESOL (Youth/Adult)

Supervised by: Team Project Coordinator

Location: Tooting Hub site

Activity times: Monday or Wednesday

Time commitment: 2 hour shifts on a rolling basis.

We ask that volunteers commit for a minimum of 4 months

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work:

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.

About the Role:

We are currently recruiting a team of volunteers to join our new Welcome team at Tooting Hub. This is a new role. Welcome volunteers will provide a friendly face to existing community members attending our regular projects. They will also be the important ‘face of CARAS and our welcome at the door’ to people attending projects for the first time, to visitors and to people dropping in unannounced to enquire about CARAS’s service. Volunteers will meet and greet, and ensure all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting. There will be an administrative element to the role (updating registers and emailing enquiries to CARAS staff, for example).

Who will you be?

We work hard to ensure our services feel welcoming and inclusive. It is important that this new team is representative of our diverse local and internal CARAS community. Whether you are new to volunteering with CARAS or are a regular volunteer looking to vary your role or a community member wanting to develop some leadership skills or volunteering experience, this might be the exact project for you.

Volunteer Tasks and Responsibilities: 

· Signing up to a shift/s on the Tooting HUB welcome team rota

· Able to be at Tooting Hub in person to complete agreed shifts

· Welcoming staff, volunteers, existing and potential new community members and visitors

· Ensuring all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting

· Ensuring everyone completes the onsite register on arrival to comply with safeguarding, health and safety and fire evacuation policies

· Taking agreed initial intake information for new / drop in visitors wanting to attend a taster activity

· Conducting induction tours of the building and introductions to facilities, key staff, and partners

Requirements (all experience can be from paid or voluntary roles): 

Essential: 

· A calm, friendly, kind, and patient approach

· Happy and confident to meet new people and put them at their ease

· Excellent communication skills, especially with people with varying levels of English

· To be non-judgemental and able to engage with people from diverse backgrounds

· Confidence in using one’s own judgement to follow agreed policy

· Good IT admin skills in using Microsoft office, outlook, Google search, online forms etc

· A commitment to confidentiality and data protection

· Punctual and reliable

· To be able to volunteer on Mondays or Wednesdays for a minimum of four months

Desirable:

· Lived experience of seeking sanctuary and/ or the UK immigration system.

· Personal experience of working with people seeking asylum.

· Proficiency in one or more of the following community languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu, or Vietnamese.

We will prioritise applicants with lived experience of the asylum process.

Benefits to Volunteering:

· Learn about issues relating to refugees and people seeking asylum.

· Work as part of a friendly, welcoming team.

· Develop your skills and competencies.

· Be able to access relevant training, including safeguarding training.

· Obtain a reference from us relating to your placement after 3 months’ regular volunteering

· All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. *

· You will also receive training and support relevant to your specific role.

MHFA England are seeking a Non-Executive Director with expertise in workplace mental health and wellbeing to assist in agreeing and supporting MHFA England’s strategy, ensuring the delivery of MHFA’s overall purpose and mission as a social enterprise.

The Non-Executive Director will ensure the human and financial resources are available to achieve MHFA England’s objectives by providing expertise and guidance.

There may also be an opportunity for the postholder to sit as part of one of our other governance committees.

Principle duties

1. Promoting the highest standards of corporate governance in compliance with regulatory, constitutional, legal, financial, and other obligations
2. Overseeing the delivery of MHFA England’s strategy and performance
3. Protecting the long-term sustainability of MHFA England
4. Safeguarding the reputation of MHFA England
5. Providing expert insight, understanding, and experience relating to workplace mental health and wellbeing 
6. Leading a Board sub-committee, where required
7. Representing MHFA England at collaboration and network events, and contributing to the development of organisational relationships

Person specification

• Experience and knowledge of implementing mental health and wellbeing strategies, policies, training, and support in medium to large organisations, and measuring their impact
• An awareness of economic and political changes that may impact MHFA England
• Sound judgement around corporate governance, financial strategy risk and opportunity
• A commitment to social enterprise and MHFA England’s values and culture
• Highly developed communication, interpersonal, and teamworking skills
• Partnership-minded, political astute and diplomatic, but able to challenge
• Curious and embraces innovation
• A strong personal commitment to workplace equity

Application details

Please submit

• A comprehensive CV including details of your achievements in each role
• A supporting statement. This should clearly set out how you meet each of the criteria set out in the person specification. You should provide evidence in your statement; and not simply a broad claim to have done it - give us examples and dimensions; tell us what this achieved and how it helped meet your organisations' goals
• Please ensure that you indicate in your application any dates when you will not be available, or where we might have difficulty in contacting you
• Please let us know of any accessibility accommodations you may require

Key dates

Closing date for applications is midnight Wednesday 21 May 2025.

Shortlisted candidates will be invited to a formal interview with the Executive team on Thursday 5 June or Tuesday 10 June held at our London office. There is the possibility of a second formal interview with the Chair between Thursday 12 June and Wednesday 18 June which may be online or in-person.

We anticipate the successful candidate joining MHFA England by Thursday 19 June and attending the following:

– Board meeting on Thursday 19 June 2025 (in-person, London)

– Summer party on Tuesday 8 July 2025 (in-person, London) (optional attendance)

– Board meeting on Monday 29 September 2025 (online)

By applying for this job, you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.

Please read the attached Trustee Information Pack for more detail

As a Trustee, you will play a crucial role in the governance and strategic oversight of the charity, ensuring that we operate effectively, achieve our mission, and comply with all legal and regulatory requirements. Trustees are collectively responsible for safeguarding the charity’s assets, ensuring they are used exclusively to further our objectives, and overseeing the charity’s financial health, including budgets, financial controls, and reporting. Acting with integrity and in the charity’s best interests is at the heart of the role.

To strengthen our board and support the growth of our charity, we have identified three key areas where additional expertise is needed:

• Marketing
• Legal
• Fundraising

Each of these areas play a vital role in helping us achieve our mission, enhance our impact, and ensure the charity’s sustainability for years to come. In the attached Recruitment Pack, we have outlined individual role profiles for each of these specialisms.

We welcome candidates from diverse professional backgrounds who share our commitment to supporting those affected by Body Dysmorphic Disorder. If your current or previous skills or experience align with any of these profiles, we encourage you to apply and join us in driving meaningful change.

The Community Support/Reach Out volunteer will be volunteering remotely, providing online support and guidance to visitors of The Forward Trust Website communicating in real time using web chat.

The Reach Out Service sits within our Recovery Support Department and is aimed at offering friendly and confidential listening support and assistance. The role involves utilising your communication skills to establish rapport with individuals seeking drug and alcohol help and or to talk about their mental health or other varied life challenges. You will be supporting people who are seeking help for drugs and alcohol help for themselves or from family members concerned for their loved one.
Training is provided to all volunteers to support them with their volunteering role and enable them to further their skills and experience with our client group.

ACCOUNTABILITIES

Time Commitment: We recommend that volunteers can commit to an average of 3 hours online per week for a minimum period of six months.

Service Delivery

- Be available for the duration of the shift to answer web-chat/calls as they happen.
- Engage with individuals in a friendly and empathetic manner.
- Gain an understanding of the individual needs and sign post to appropriate organisations for further support or explore specialist services as required.
- Link individuals into Forward Trusts community drug and alcohol services when required and link individuals into drug and alcohol help in other geographical areas where Forward Trust does not have a service.
- Report any Safeguarding concerns to shift supervisor and follow safeguarding procedures as appropriate.
- Respond to offline messages at the beginning of each shift.
- Debrief with and ask for support and guidance from Reach Out Coordinator regarding any concerns arising from web chat conversations.
- Provide handover to supervisor and/or next volunteers covering the shift prior to logging off
- To book shifts in a timely fashion and inform the Reach Out Coordinator of any need to cancel a shift at the earliest opportunity.
- Engage with support and supervision offered by placement supervisor.

CHECKS REQUIRED FOR THE ROLE

- 2 References (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
- Enhanced DBS Check

 Perks and Benefits
TRAINING & INDUCTION

Induction training will be provided to the volunteer and will include the following E-Learning (Data Protection/GDPR/PECR, Safeguarding – Knowledge and Health & Safety – Knowledge).

A full induction to your team including placement specific policies and procedures. Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.

 Skills You'll Need
Below is a list of the qualities that we are looking for from volunteers:

- If in recovery, to be 12 months abstinence from all mood altering substances.
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To have the ability to reflect and receive feedback.
- To be reliable, flexible and committed.
- To treat individuals with respect and dignity.
- To have the ability to follow instructions.
- To be committed to own learning and development.

Role: Activities Volunteer

Commitment: Currently, sessions are run both during the week (mostly in the afternoon) and at weekends (usually on a Saturday). Activity volunteering is a flexible commitment, and you will be able to sign up for the session you like and when you have time. It really is up to you and your availability. 

Location: Life Without Limits Centre - 10 Lower Thames Street, London, EC3R 6EN 

Availability: RSBC Events · Events Calendar - https://lu.ma/rsbc

Age:  18+ 

Our Mission Statement: 

RSBC believes that every blind young person should have the chance to live life without limits. 

By giving young people the essential skills and confidence to take control of their life, they can unleash their true potential.

Our success depends on our values 

Underpinning all RSBC’s work are values embedded in trust and excellence: 

TRUST: Respect and accountability 

ENERGY: Straight talking and constantly learning 

AMBITION: Confronting reality and driving results 

MOTIVATION: Vision impaired children and young people are our number one priority, and we look for solutions, not problems 

What will I be doing?

Our amazing Activity Volunteers play a key role in supporting blind children and young people to take part in a variety of activities. These range from sports, creative (singing, performing, art), audiobook club and day trips. Our activities are designed for blind young people to meet new friends, gain confidence, learn new skills/sports, and become more independent. The skills you have developed in your career and personal life will be invaluable to our young people. 

Key Tasks and Main Duties 

Face-to-face activities 

• 1:1 sighted guiding from and to public transport locations 

• practical support onsite 

• supporting the sessions 

• facilitate social interaction between the participants 

Who are you?

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow RSBC’s policies and can be an excellent ambassador for RSBC. We particularly welcome applications from people with lived experience of sight problems. 

What’s in it for me?

RSBC offers the opportunity to gain insight and experience into helping others with sight issues. As part of your volunteering, you will have access to Sighted Guide training, a training session designed to help you understand the issues and complexities of sight problems and give you the ability to help others navigate the world.

RSBC also provides paid expenses for your volunteering experience, you can claim up to £10 per day.

RSBC can also provide references and impact reports from your volunteering if required. 

You will be fully supported in your role by our team of expert and compassionate service delivery team.

Develop or utilise your skills – As a volunteer, you’ll be given plenty of opportunities to develop new skills or use those you already have, which can help to build your CV, boost your employability and give you a sense of satisfaction. 

What's in it for the Community? 

Make a difference to people’s lives

Help in your community

Help deliver creative services to help people with sighted issues feel included in the world around them.

Make a direct and tangible difference to the lives of blind and partially sighted children and young people. 

Safeguarding:

Due to the nature of the role, before you can begin volunteering with RSBC there are some required safeguarding checks which will need to be completed.

All RSBC volunteers undergo an Enhanced DBS check (paid for by RSBC) and must provide two references.

All volunteers will also be booked onto safeguarding training.

RSBC risk assesses all its services and activities.

Next Steps: 

If this sounds like you, please fill out an expression of interest, and one of our volunteer team members will get back to you!

The Programmes & Services department keeps our organisation running. Our team work directly with volunteers by offering them support.

Our Programmes & Services department is divided into four roles. Each of these roles reports to our Programmes & Services Manager. Our four roles are: 

• People Coordinator 

• Volunteer Engagement Coordinator 

• Referrals Coordinator 

• Training Coordinator 

Key tasks and responsibilities 

• Track the attendance of all volunteers. 

• Maintain friendly relationships with caseworkers. 

• Be the first point of contact for queries from volunteers and signpost to the relevant team/person. 

• Support the accessibility needs of volunteers attending in person or online. 

• Organise socials for the organisation. 

• Feedback volunteer experiences to the management team. 

• Support the People Coordinator to ensure the smooth onboarding and offboarding of volunteers. 

• In person attendance on Saturdays is compulsory but there is no expectation of remote work throughout week. 

The Role

As a Flyer Distributor you will play a crucial role in helping to raise awareness about our services and events within the Enfield community. You will be responsible for disseminating promotional materials such as flyers, brochures, and event announcements to various locations within the Enfield area.

• Distribute promotional materials provided by Age UK Enfield to designated locations across the Enfield area. This may include community centers, libraries, local businesses, healthcare facilities, and other relevant locations.
• Engage with members of the public in a friendly and courteous manner while distributing flyers. Answer any questions they may have about Age UK Enfield's services and provide basic information about upcoming events or initiatives.
• Keep accurate records of the locations visited and the quantity of promotional materials distributed. Report back to the supervisor on to provide updates on distribution progress.
• Act as an ambassador for Age UK Enfield by promoting the organisation's mission, values, and services to the community. Help to increase brand recognition and visibility within the local area.

General Key Skills:

• Ability to work independently without constant supervision.
• Comfortable with walking and standing for long periods in various weather conditions.
• Maintaining professionalism and addressing public inquiries effectively.
• Reliable attendance and punctuality, with a strong sense of responsibility.

Time Commitment

2-4 hours Between 10 am - 2 pm (there are other volunteer opportunities available)

Requirements

A DBS Enhanced check will be required. Training to be provided around safeguarding.

Other Information

Please note: It is a unpaid position however travel costs and other volunteering expenses will be covered.