Safeguarding volunteer roles

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Join us at this exciting time, to help secure the future of this vital work.

We are running our first fundraising campaign for our first paid member of staff, a Campaigns Manager, to help build a sustainable future for the organisation.

The Treasurer has a key role to play in supporting the team making key decisions as we move the charity forward into the next phase.

About Long Covid SOS:

Long Covid SOS (LCSOS) is a charity set up for the advancement of health and relief of need among people with Long Covid.

“Long Covid” means post-acute Covid-19 syndrome, where symptoms and/or long-term complications occur beyond four weeks from initial infection or symptoms onset to include any post viral illness with a suspected or evidenced link to Covid-19.

LCSOS aims to raise awareness of Long Covid, its treatment, recovery and rehabilitation among health policymakers, healthcare providers and the general public.

To do this we advocate for and make it known to healthcare providers, health policymakers and other relevant policy makers the views and lived experience of members of the general public suffering from or affected by Long Covid. We also support research into the causes, prevention, diagnosis and treatment of Long Covid, and publish results of such research.

Main duties and responsibilities of the Treasurer:

· Advising the Board about its financial duties and responsibilities

· Advising the Board on the approval of budgets, accounts and financial statements

· Advising on the financial implications of LCSOS strategic plans and key assumptions in the annual budget

· Ensuring that all Board members have a clear understanding of the accounts presented at meetings and their implications

· Understanding the accounting procedures and key internal controls to be able to assure the board that the charity’s financial integrity is sound

· Ensuring that a realistic budget is produced which meets the needs of LCSOS and that there is an appropriate reserves policy

· Approving and, where appropriate, advising the Board on unbudgeted expenditure proposals in accordance with LCSOS financial procedures

· Ensuring that full financial records are kept for all transactions

· Ensuring that proper financial procedures and controls are in place to safeguard LCSOS

· Ensuring that money received is only spent on the purposes for which I was given, and, where required, ensuring that reports and accounts demonstrating this are submitted to funders

· Ensuring that accounts are prepared at year-end  in compliance with the Charities SORP (FRS102) and making arrangements for them to be audited or independently examined, as required by the Charity Commission

· Ensuring that annual accounts are submitted to the Charity Commission and/or Registrar of Companies, within the deadlines set

· Liaising with the Chair about financial matters

· Advising the Board on identifying and managing key risks effectively, and maintaining LCSOS’s risk register

· Leading on selecting and implementing a suitable financial accounting system

Personal skills and qualities:

· Commitment to the aim and goals of LCSOS

· Professional financial or accountancy qualifications or equivalent senior financial or accounting experience

· Experience or knowledge of charity finance

· Experience and knowledge of budgets and budgeting processes

· Ability to analyse proposals and anticipate their financial consequences

· Preparedness to make unpopular recommendations to the Board

· Willingness to be available to provide advice and guidance on financial matters

Other Information:

· The Treasurer is a full member of the Trustee Board

· Formal Trustee Board meetings are held online up to six times per year (or as required); Team meetings are held monthly and Trustees are invited to attend

· The Treasurer role requires approximately 2 – 4 hours work per month

· Trustees are appointed for an initial term of three years and can be reappointed

· This is an unpaid position and out of pocket expenses are reimbursed to Trustees

For more information about LCSOS, please visit our website.

The Hospice Lottery Partnership is a not-for-profit social enterprise which raises vital funds for partner charities through a weekly lottery and seasonal Superdraws. We have over 40,000 players who have helped raise more than £20 million for our partner charities. Our shareholder partners include Florence Nightingale Hospice Charity, Michael Sobell Hospice Charity, Rennie Grove Hospice Care, South Bucks Hospice and The Hospice of St Francis. We also raise funds for four associate charities.

Who we are

The Hospice Lottery Partnership is a not-for-profit social enterprise which raises vital funds for partner charities through a weekly lottery and seasonal Superdraws. We have over 40,000 players who have helped raise more than £20 million for our partner charities. Our shareholder partners include Florence Nightingale Hospice Charity, Michael Sobell Hospice Charity, Rennie Grove Hospice Care, South Bucks Hospice and The Hospice of St Francis. We also raise funds for four associate charities.

The role

This is a newly created role, so you have the opportunity to make it your own. The IT Director will be responsible for advising the board on HLP’s IT strategy including the security and resilience of its IT systems, ensuring robust, multi-layered defences against both cyber and physical threats – including unauthorised access, data breaches and service disruption.

Key Responsibilities

Strategic IT Governance: Advise on the development and implementation of a digital strategy, including the adoption of cloud services, AI tools, data analytics, and emerging trends to improve the acquisition and retention of players and streamline service delivery. Ensure IT investments support HLP’s objectives, with a focus on cost-effectiveness and scalability for limited budgets.

Risk Management and Compliance: Ensure compliance with cyber agreed security standards, such as Cyber Essentials, Cyber Essentials Plus and ISO 27001. Ensure compliance with relevant regulations and legislation, such as the Data Protect ion Act 2018 and the Gambling Act 2005.

Operational Oversight: Review and challenge IT budgets, reports and performance metrics presented to the board. Support the CEO/Executive team in procuring and managing IT vendors, ensuring value for money and ethical practices. Oversee the management, maintenance, security and resilience of IT infrastructure, systems ensuring business continuity.

General Trustee Activities: Attend and actively participate in board meetings, presenting recommendations and updates as necessary. Establish and chair an IT sub-committee (if such a committee is required).

Development and Mentoring: Mentor staff and fellow directors on digital literacy and emerging tech trends.

Key Points

Desirable Skills and Qualifications: Proven experience in a senior IT leadership role. Strong understanding of IT governance, cybersecurity, and the UK regulatory framework. Excellent communication skills to present complex technical concepts to a non-technical audience. Strategic thinker with experience in aligning IT solutions with organisational goals. Ability to manage budgets and negotiate with suppliers to maximise value. Relevant qualifications (e.g. degree in IT, computer science, or equivalent professional certifications such as ITIL, CISSP).

Location: The hospices and hospitals we support are based in Buckinghamshire, Hertfordshire and West London. HLP’s office is in Tring. Board meetings are usually held at one of our shareholder partner’s offices, whereas committees usually meet at HLP’s office in Tring.

Time Commitment: There are four Board meetings (April, July, Oct and Jan) per year which typically require half a day’s preparation plus half a day’s attendance. A willingness to devote time between board meetings to supporting the organisation and driving change would also be useful.

How to Apply

This voluntary role is pivotal in ensuring we maximise the money we raise for our partner charities who care for people at life’s most challenging moments and safeguard our players’ data. If you are passionate about the cause and believe you have the skills and experience we are looking for, we would love to hear from you.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

English PEN is the founding centre of PEN International, a worldwide writers’ association with over 135 centres in more than 90 countries. English PEN is one of the world’s oldest human rights charities and works to promote literature and the right to freedom of expression through a wide range of campaigns, events, projects and publications.

We are looking for a new Treasurer to join our established Board of Trustees and help guide and advise us on financial affairs. The role of Treasurer is to oversee the accounts of the charity, chairing the Finance and Audit Committee, and acting as a point of liaison between the Board and the Director and Head of Operations. It does not involve day-to-day responsibility for the finances.

Duties and responsibilities

The Treasurer will provide financial expertise and oversight to help the Board carry out its financial responsibilities.

Specifically, they will:

• Chair the Finance and Audit Committee
• Work closely with the Director and the Head of Operations to monitor the financial stability of the charity
• Liaise with auditors and sign off the annual accounts
• Present the annual accounts to members at the annual general meeting
• Engage with PEN International on relevant matters

Emmaus UK is currently undertaking feasibility work to consider the incorporation of an SPV which can become a Registered Provider of Social Housing on behalf of the Emmaus federation in the UK. This is an exciting prospect and would unlock significant potential to achieve our strategic objective to help more people.

To ensure that we are best positioned to pursue this opportunity we are looking to build the expertise of the Emmaus UK Board in:

• Housing Association/Housing Expertise or relevant regulatory expertise - providing strategic input as we develop the subsidiary and proceed with becoming a Registered Provider
•  Legal expertise - ideally in a relevant field e.g. charity or corporate governance, housing, property, regulation etc
• Property Acquisition and Development - to support us with providing high quality services and managing sustainable growth

Joining the EUK Board at such a significant moment will enable you to play a key role in the future of Emmaus. You will be an integral part of developing the movement and central to making strategic decisions within EUK as the national body.

Trustee Role Description

Location: Home based online meetings.  Two annual face-to-face meetings

Reporting to: EUK Chair and board of trustees

Remuneration:This role is voluntary.  Any travel expenses will be reimbursed.

To ensure EUK pursues its charitable purposes, adheres to its principles & values and works strategically towards the benefit of companions, federation members and the public.

To ensure EUK complies with its governing documents, Charity and Company Law, financial responsibilities and other statutory and relevant legislations and regulations.

Principle responsibility and duties

• To develop, define and agree the strategic vision, mission and priorities of EUK and monitor and evaluate its performance against these targets.
• To ensure EUK uses its resources exclusively for the advancement of its charitable purposes and solely in line with its values and principles
• To ensure legal, regulatory and internal compliance to key governing documents and always act in the best interests of EUK and its beneficiaries
• To ensure the financial sustainability and stability of EUK and its assets by overseeing and reviewing EUK budgets, accounts and financial reports
• To ensure the proper investment of EUK funds and protection of EUK reserves
• To ensure clear, effective and efficient administration of EUK activities, including good governance, risk management, policies, procedures and oversight
• To support the Chair and Chief Executive in their leadership of EUK and ensure proper and formal arrangements for recruitment, appointment, supervision, support, appraisal and remuneration of EUK’s Chief Executive
• To model to and support the federation of members with developing good governance and best practice in their charities
• To ensure commitment and active participation in the international Emmaus movement.
• To work towards EUK being an equitable, diverse and inclusive organization
• To safeguard the positive name, values and work of Emmaus
• To prepare for, attend and contribute to board and committee meetings

Specialist Duties

In addition to the above general duties, trustees are expected to bring specialist skills, experience, knowledge or expertise in specific areas. It is their duty to use these specialisms to support the board as a whole to reach sound decisions. This may involve leading discussion on issues where they have specific expertise, highlighting key issues and providing insight, advice and guidance on new initiatives.

We are currently looking for trustees, with knowledge of housing regulation and related expertise, or with legal knowledge and expertise or with expertise in property acquisition and development

Personal Specification – Skills, knowledge and experience

Essential

• Senior leadership experience
• Experience of strategy
• Development and progression
• Risk management skills
• Evidence of continuing professional development
• Understanding of the role, responsibilities and legal duties of a trustee

Desirable

• Experience or knowledge of working within a global charity or federated structure
• Understanding of charity legislation
• Experience of working in a trustee or non-executive director position
• Experience or understanding of financial oversight

Behavioural Competencies/Characteristics

Essential

• Committed to integrity and transparency
• Able to communicate clearly with a diverse range of people
• Effective member of a team who is inclusive and supportive of others
• Able to maintain confidentiality and handle sensitive information appropriately
• Able to respect boundaries between leadership and management

Time Commitment

EUK trustees currently serve for up to three, three-year terms

The EUK Board meets online, quarterly as well as at an annual face to face two-day overnight strategy session usually in Autumn and an annual face to face meeting in Spring. The EUK Board currently has four internal sub-committees that manage specific areas of work and also meet online, quarterly. Each trustee is also required to become a member of one of these committees.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year.  We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

This role is based in the Thanet area.

We are looking for a volunteer to help support us with gardening and working alongside our service users to support them with all things gardening related, tasks will include:

•Trimming hedges and bushes

•Weeding, planting and watering plants

•General vegetable patch maintenance

•Sharing knowledge of plant, flower and food cultivation with service users

•Offering a safe and comfortable experience for all service users, showing awareness of service users’ varying physical and mental well-being needs

Our volunteers come from all walks of life and have a wide range of experience and motivations for wanting to volunteer with us. Whatever your reason for deciding to volunteer, we want to make sure you enjoy your time with us and know just how much we value your support.

This role requires maturity, and an ability to engage with adults in a trauma informed way, while working alongside staff members to deliver the activities in line with agreed procedures and systems

Volunteers need to:

•Be at least 18 years old

•Have experience or qualifications in gardening, cultivation, harvesting of plants.

•This role requires a regular commitment- weekly

•Be able to get to the venues which is in Thanet

•Be computer literate and have a good standard of spoken and written English

•Be willing to have an enhanced DBS check

•Have an understanding of the importance of professional boundaries in the role and ability to maintain confidentiality is essential

This role is restricted for females under the Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 and is subject to satisfactory Disclosure & Barring Service checks.

Organisation: Community360
Contract Type: Voluntary
Working Hours: Approximately 1-2 days per month (flexible)
Location: Hybrid and flexible working options
Salary: Voluntary role (reasonable expenses reimbursed)

About the Role
We are seeking an experienced and inspiring Chair of the Board of Trustees to provide strategic leadership and governance for C360. As Chair, you will work closely with the Chief Executive to ensure the charity delivers its mission and objectives while championing our core values: Collaboration, Innovation, Resilience, Initiative, and Inclusion (CIRII).
 

The Chair also holds trustee responsibilities, ensuring Community360 operates within the law, maintains the highest standards of governance, and protects the charity’s reputation, assets, and beneficiaries.
 

Key Responsibilities
 

Strategic Leadership & Governance
 

• Lead the Board in providing clear strategic direction and oversight of C360’s activities, ensuring alignment with its vision and mission.
• Ensure the Board pursues its stated charitable objectives and maintains compliance with governing documents, charity law, and other regulations.
• Promote best practice in governance and foster a culture of accountability, openness, and integrity.
• Chair and facilitate Board meetings efficiently, promoting informed, constructive, and inclusive discussion and decision-making.
• Appraise and support the Chief Executive, including monitoring performance against agreed objectives and providing professional development opportunities.
• Oversee risk management, financial stability, and the effective use of the charity’s resources.
• Ensure proper policies and procedures are in place and followed, maintaining confidentiality of sensitive information.

External Relations & Ambassadorship
 

• Act as an ambassador for C360, building and maintaining relationships with key stakeholders, partners, and the wider community.
• Represent the charity externally at events, meetings, and functions, promoting its mission and values.

Trustee-Level Duties
 

• Act in the best interests of C360, its beneficiaries, and the wider community at all times.
• Safeguard the charity’s assets, property, and financial integrity.
• Support the strategic development of key areas of C360 business using local knowledge, networks, and relationships.
• Act as a counter-signatory on cheques and applications for funding in accordance with financial procedures.

Required Skills & Qualifications
 

• Significant experience as a trustee, non-executive board member, or senior leadership role within a charity, social enterprise, or complex organisation.
• Strong strategic leadership skills with the ability to inspire, challenge, and support the Board and Executive.
• Excellent communication and interpersonal skills, with confidence in an ambassadorial role.
• Proven ability to foster collaboration, innovation, and resilience in teams.
• Knowledge of charity governance, finance, and regulatory requirements.

Experience
 

• Experience of working at a senior strategic level, chairing meetings, and leading organisational change.
• Successful track record of external representation, stakeholder engagement, and building networks.
• Experience of promoting organisational growth, innovation, and high standards of governance.

Benefits

• Development opportunities, including access to sector training and workshops
• Full induction and support for the Chair role
• Flexible and hybrid working arrangements to suit your schedule
• Opportunities to network and engage with key stakeholders across the charity sector
• Reasonable expenses reimbursed for travel and events

Note

• Covering letter is mandatory and must demonstrate how you meet essential criteria and reflect C360’s CIRII values.
• Upload your CV and covering letter via Community360’s vacancies page on BreatheHR
• Applications may close early if sufficient applications are received.
• Feedback cannot be provided on unsuccessful applications.

Number Champions supports London primary school children who struggle with numeracy. Independent evaluation shows our highly positive impact. We seek two capable and committed trustees to help drive our strategy and oversee delivery.One new trustee may become Vice Chair.

What will you be doing?

Numeracy, like literacy, is a core life skill. However, many children do not learn well in a classroom setting. Number Champions was the first and is still the only UK charity focused on supporting primary school children who struggle with numeracy. By helping children improve their confidence, enjoyment, and skills in maths, we support their wider development and help them achieve their potential.

Our trained volunteers run weekly one-to-one sessions with each child, during the school day but outside the classroom. They use games and other creative activities to engage the child and to enable them to build confidence and skills. Experienced teachers volunteering with us as “Mentors” provide support.

The trustee board meets about seven times a year. It sets strategic direction, reviews all aspects of the charity in rotation, and takes corrective action where it identifies that we are not achieving our planned objectives. All trustees are expected to study the papers for each meeting and to contribute to all discussions. We currently have eight trustees with two reaching the end of their terms, so we will be eight again after the recruitment process.

You would use your experience, skills, and current awareness to identify risks and opportunities to bring to the board’s attention, and you would influence the other trustees to follow your ideas through to implementation. 

Board meetings alternate between in-person in London and online.

We encourage trustees to meet our volunteers and staff, and to ensure that their experience and voice is taken into account in directing the charity.

What are we looking for?

You will:

• bring relevant senior experience from any sector, including education, business, professional, or charity.
• have skills which would enhance the capability of the board. The attached role descriptions list skills, but we are open to other skills you can offer which you can persuade us would be important to the charity.
• function effectively as part of a team, thinking creatively and strategically, listening, stating your position clearly and succinctly, and accepting group decisions.
• be open, deliver on commitments and show attention to detail without losing sight of the big picture, and understand your own strengths and weaknesses.
• be enthusiastic about our mission to help children achieve their potential.
• devote time to reading papers and attending board meetings and to progressing issues as needed between meetings – probably about ten to twelve hours a month.
• ideally have experience in fundraising or volunteer management, but this is certainly not a requirement for the roles.

We serve the diverse population of London children. This diversity is reflected in our volunteers but not in our current board. We welcome applicants from all ethnicities, orientations, and backgrounds, including those with disabilities.

You do not need experience as a trustee.

Emmaus Mossley is seeking to recruit new people with a mix of experience and expertise to our Board of Trustees. This is an exciting and important time for our charity’s ambitious strategy, as we work to help more people out of homelessness and poverty.

Emmaus Mossley is a well-established charity, achieving our core aims and delivering impact with embedded values and good governance structures already in place. Joining the Emmaus Mossley Board of Trustees is a rewarding and fulfilling opportunity, especially as we look forward to celebrating our 30th anniversary in 2027.

About Emmaus Mossley

Emmaus Mossley is a dynamic charity that provides a home, tailored support, training and work opportunities to people who have experienced homelessness. We go beyond just offering a bed for the night; Emmaus provides people with longer-term support, stability, opportunities for personal development, and a strong sense of community.

Emmaus Mossley is an independent local charity that is governed by a Board of Trustees who all live, work or are invested in the improvement of Tameside, Oldham and its surrounding communities. Whilst our work is focused locally, we are also part of a much wider Emmaus movement.

About the Charity Trustee – Company Secretary role

As part of Emmaus Mossley’s continued development, we are seeking to recruit a new trustee with Company Secretary responsibilities. We are looking for someone who can bring fresh perspectives, experiences and expertise, with an understanding of governance, trustee development and charity law.

Emmaus Mossley relies on a diverse group of people to become trustees and deliver good governance. Becoming a charity trustee at Emmaus Mossley is an opportunity to apply and develop your skillset for a worthwhile cause. This voluntary role offers variety, responsibility and satisfaction, especially seeing people overcome challenges to achieve their personal goals.

The Emmaus Mossley Board of Trustees meets six times a year. In addition to full trustee meetings, some trustees are members of our three committees that report to the board. Trustees also have the opportunity to get involved in other ways, including at events, external events and projects.

If you share our passion and principles for helping those most in need and have sufficient time and energy, please explore the trustee role and register your interest.

Join Royal Agricultural University Students' Union as an External Trustee 

About Royal Agriculture University Students' Union 

The Royal Agricultural University Students’ Union (RAUSU) is an independent, registered charity dedicated to enriching the student experience at the Royal Agricultural University. Over the past year, the Students’ Union has undergone a period of transformation — and this journey is only just beginning. 

They are now seeking three dedicated and forward-thinking trustees, including a new Chair, to join them at this exciting stage in their development. As they continue to grow, they are very much in start-up mode, meaning you’ll have the opportunity to make a meaningful and visible impact from day one. 

Key Responsibilities: 

• Contribute to the Board’s strategic oversight and decision-making processes. 

• Support the President and Director in achieving the organisation’s goals and objectives. 

• Ensure the organisation remains financially sound, balancing income and expenditure while planning for both short-term initiatives and long-term needs. 

• Uphold and enhance good governance practices, ensuring compliance with the Charity’s Articles and regulations. 

Candidate Profile 

RAUSU is looking for candidates who are passionate about education and organisational development. You’ll bring curiosity, courage and commitment to help shape their vision for the future. They’d especially welcome candidates who can demonstrate: 

• The ability to challenge assumptions, ask thoughtful questions and bring fresh perspectives. 

• A sound understanding of issues within Higher Education. 

• Expertise in one or more of the following: finance, HR, legal, charity governance, leadership or change management. 

• Strong strategic thinking and sound judgement, with the ability to balance competing priorities. 

RAUSU's Commitment to Diversity 

RAUSU is deeply committed to fostering diversity, equity, inclusion, and belonging in everything they do. They believe their leadership should reflect the vibrant diversity of the communities they serve. 

They warmly encourage applications from candidates from racially and ethnically marginalised backgrounds, women, non-binary individuals, and those with disabilities. If you meet at least 80% of the essential criteria and identify as part of a marginalised group, you will be guaranteed an interview. 

Time Commitment 

• Term: Four years and lay trustees can serve up to two terms. 

• Commitment: Approximately 12–18 days per year, including six Board meetings annually. 

How to Apply 

Please click 'apply now' or contact Anh at Atkinson HR Consulting if you have any queries or would like to arrange an informal discussion. The application includes submission of a CV and a personal statement. 

Key Dates 

• Applications close: 12noon, Tuesday 2nd December 2025 

• Interviews: Monday 8th December 2025 

Join the University of Cumbria Students’ Union (UCSU) as an External Trustee

About UCSU

UCSU is a vibrant, student-led charity representing over 10,500 students across our campuses and partner locations. We exist to ensure every student — from undergraduates and postgraduates to work-based learners — has the opportunity to make the most of their university experience. Whether it’s through societies, volunteering, representation, campaigns, or support services, UCSU works to amplify student voices and help them thrive academically, socially, and personally.

We’re looking for an External Trustee with experience in finance, accountancy or strategic business leadership to join our board - someone passionate about student life, who can bring fresh ideas, listen actively, and contribute thoughtfully to the future direction of our union. This is a fantastic opportunity to influence and enhance the student experience across our diverse community — from London to Ambleside, Carlisle to Lancaster — and help shape a union that truly reflects its members.

Key Responsibilities

• Contribute to the strategic oversight, governance, and decision-making of UCSU.
• Provide challenge, guidance, and support to ensure sound governance and financial sustainability.
• Work collaboratively with Student Officer Trustees, Student Trustees, and senior staff to deliver UCSU’s mission and strategic goals.
• Champion UCSU’s values and promote a culture of inclusivity, transparency, and student empowerment.
• Act as an ambassador for UCSU within the University, local community, and wider higher education sector.

Candidate Profile

• Experience of operating at Board or senior management level within a charitable, public, or commercial organisation.
• Skills and experience in finance & accountancy – this will complement the existing skill-set of our current board
• Strong understanding of effective governance and the responsibilities of trusteeship.
• Strategic vision, sound judgment, and a commitment to UCSU’s values and student-led ethos.
• A commitment to equality, diversity, and inclusion, and an understanding of the needs and experiences of students today.
• An interest in and passion for the local area would be a big advantage

UCSU’s Commitment to Diversity

UCSU is committed to building a Trustee Board that reflects the diversity of its membership and the communities it serves. We actively encourage applications from underrepresented groups, including racially and ethnically minoritised individuals, women, non-binary people, and people with disabilities.

Time Commitment

• Approximately 5 Board meetings per year plus 2 finance sub-committee meetings (all remote)
• Trustees may also be invited to attend training, strategy sessions, and UCSU events.
• The role is voluntary, though reasonable travel expenses will be reimbursed.

How to Apply

If you’d like to have an informal conversation about the role, please contact Jamie Reynolds at Marble Mayne Recruitment.

To apply, please send your CV to receive the full recruitment pack and application details.

Key Dates

Applications close: Friday 14th November at 12 noon
Interviews: TBC – likely week commencing 17th November (online)