Sale associate jobs in Enfield, greater london

Age UK is recruiting for a Senior Campaigns Officer to inspire people online and offline to amplify the voices of older people and campaign for change.

In this role you'll manage our 470,000 strong online campaign community and lead offline activities to get the attention of decision makers.

This is a crucial role that helps us to secure meaningful social change and communicate our influencing work to our campaigners and the public.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (minimum once per month, but also as and when meetings or campaign events dictate.) Your travel costs to the London office are not covered by the charity.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience

• Proven track record of supporter management and implementing engagement strategies that grow and build involvement online and offline. A, I

• Good experience of co-ordinating events. A,I
• Extensive experience of managing complex projects and coordinated cross organisational working. A,I
• Good experience of working with storytellers or people with lived experience. A,T,I
• Experience of recording and using data to track and evaluate campaign metrics and adapt campaign tactics in response to these A,I

Skills and knowledge

• Extensive digital campaigning skills including good knowledge of Engaging Networks or equivalent platform. A,I,T
• Demonstrate a strong personal commitment to diversity and inclusion and apply this across all communication channels. A,I
• A demonstrable interest in and understanding of how change happens and the political process including the UK Parliament. A,I
• Excellent organisational and planning skills, along with an ability to prioritise workload and competing demands. A
• Excellent verbal and written communication skills creating materials for a range of platforms and audiences. A,T,I

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme

* Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)

* Excellent pension scheme, life assurance, Bupa health cashback plan and EAP

* Car Benefit scheme, Cycle to Work scheme

* Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)

* Blue Light Card scheme

* You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation

Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

The e-Assessment Association (eAA) is seeking a Sales and Marketing Executive to support the continued growth of a respected, mission-led, not-for-profit membership organisation working at the forefront of technology-enhanced assessment.

This is a permanent, full-time, remote role focused on growing income across sponsorship, events, networks and partnerships by building strong relationships, clearly communicating value, and creating opportunities for engagement. The role will suit someone who is confident working with external organisations, comfortable discussing sponsorship and commercial opportunities, and motivated by contributing to the success of a purpose-driven organisation.

Candidates are strongly encouraged to read the full role description before applying, as this advert provides a summary only and the detail of the responsibilities, experience required and application process is set out in full below.

About the role

Working closely with the Operations Manager and wider team, the Sales and Marketing Executive will support income growth across the Association’s diverse workstreams, including:

• Association sponsorship, including recruitment, renewal and sponsor relationship management

• Event sponsorship and exhibition, particularly for the International e-Assessment Conference and other in-person and online events

• Income-generating networks, such as the Awarding Organisation (AO) Network

• Partnerships with organisations aligned to the Association’s aims

Marketing and events activity are central to this role, but always linked to commercial objectives. The postholder will help ensure that communications, events and engagement activity support sponsor value, relationship development and membership growth, rather than operating as standalone delivery areas.

This is a varied role combining sales, marketing, communications, relationship management and operational support, offering the opportunity to work closely with members, sponsors, partners and volunteers across the global e-assessment community.

Who this role is for

This role would suit someone with some experience in B2B sales, sponsorship, partnerships, networks or marketing, who enjoys building relationships and is confident communicating value to existing and prospective customers. An interest in education, assessment or education technology is important, as is the ability to work independently in a remote environment.

Please read the full role description carefully, including the essential and desirable criteria, before submitting an application.

Key details

• Position: Sales and Marketing Executive

• Location: Remote (work from home)

• Contract: Permanent (following six-month probationary period)

• Hours: Full-time, 37.5 hours per week (flexible working requests considered)

• Salary: £26,000–£31,000 per annum (depending on experience) plus bonus scheme

• Closing date: Friday 16 January 2026, 12:00 GMT

How to apply

Full details of the role, including responsibilities, person specification, application requirements and supporting documents, are provided on our website.

Interested candidates should submit an anonymised CV and cover letter via the application link provided on our website. Applications by email are not accepted. Applicants must remove all personal information from their CV and cover letter and complete the equality and diversity monitoring form as part of the application process.

Impatience Earth is a non-profit climate philanthropy consultancy founded in 2020 with a mission to educate, challenge and inspire wealth holders to take bolder funding decisions to address the climate emergency. Since 2020, our engagement with over 40 philanthropic foundations and businesses has supported them to make over £250m of new funding available for climate action, and we have already helped them make grants to over 200 different organisations.

Our work with corporates

We work closely with businesses* to develop and implement strategic grant-making funds, through their corporate foundation arm or internal budgets, that align with their mission and values, while making a tangible climate impact. 

Increasingly, our work with businesses has focused on agri-food businesses. In today’s world, they can no longer count on steady yields, consistent quality, or predictable sourcing from global supply regions. Climate volatility is no longer a distant risk; it’s an immediate operational threat. Businesses that fail to invest in climate resilience now will face higher costs in the long-term, for example through more frequent supply shortages and greater business disruption. Companies that depend on agricultural supply chains for their business survival should treat bold climate action as a strategic investment in managing financial risk and staying competitive.

Impatience Earth has already helped a number of companies to better understand where their biggest climate risks and opportunities lie in their value chain, and support them through a learning and strategy process, through to implementation of funding. Crucially, we’ve helped them to identify how and where to invest philanthropically to both build climate resilience within the business and demonstrate their leadership across the sector. In 2026, we want to expand this work and proactively engage agribusinesses who may benefit from our advisory support. 

The role

We acknowledge that most agribusinesses have their supply chains based in the Global South, and through our work with them, we would like to see them engage in forms of reparative finance that builds the climate resilience of farmers and communities in those regions.

We are seeking a dynamic, justice-driven, Regenerative Agriculture Lead to help agri-food businesses rethink how they invest in climate impact. In this role, you will engage senior executives, particularly in sustainability, procurement, supply chain, and corporate strategy, to shift from short-term, carbon-offsetting based approaches toward directly funding regenerative agriculture practices within their supplier networks, and working towards business transformation as a whole.

Your work will help agrifood businesses transition to more resilient, low-carbon, and nature-positive supply networks by unlocking capital that accelerates climate-smart and justice-centred practices on the ground.

Your initial focus and priority within the role would be in sales and business development, and once you’ve secured high value clients, you’ll also be supporting on delivery and advisory with those clients.

Key areas of focus

Strategic sales & business development

• Identify, engage, and nurture relationships with senior-level executives at companies with agriculture-linked supply chains and networks (e.g., food & beverage, apparel, beauty, consumer goods). Note that Impatience Earth has a partnership eligibility criteria that influences the types of organisations we work with.

• Lead consultative sales conversations with companies that rely on carbon offsetting, or are looking to reduce their sustainability budgets, highlighting the value of increasing investment in direct regenerative supply chain transformation as a tool for building long-term resilience.

• Build and engage a pipeline of corporate clients and guide prospects from initial interest to proposal development, and deal close.

• Represent Impatience Earth at conferences, industry events, and executive briefings.

Thought partnership & advisory

• Engage corporate leaders on the financial, environmental, and operational benefits of transitioning to, and increasing direct funding towards regenerative agriculture.

• Translate complex climate, carbon, and agricultural concepts into clear business cases and ROI narratives, and occasionally share knowledge and provide training for Impatience Earth colleagues to develop team knowledge.

• Serve as a trusted advisor to help companies design pathways to supply chain transformation that is good for the business and the climate

What we’re looking for:

• 5+ years of experience in business development, corporate sales, partnerships, sustainability advisory, supply chain solutions, or climate/ESG-related roles. We encourage applications from folks who have worked in sustainability or procurement teams within agribusinesses.

• A proven track record of selling into or advising agribusinesses, with a focus on sustainability, carbon markets, climate tech, or agriculture-related domains.

• Strong ability to engage C-suite and VP-level leaders with credibility and influence.

• Exceptional communication skills, with the ability to distill technical topics (carbon accounting, regenerative agriculture, climate finance) into compelling narratives.

• Comfortable navigating complex corporate structures, long sales cycles, and multi-stakeholder decision processes.

• Comfortable working in an evolving and early-stage organisation, with an entrepreneurial mindset: proactive, scrappy, and excited to build something new in a rapidly evolving market.

What’ll be nice to have:

• Knowledge of Scope 3 emissions, insetting, carbon markets, or B-corp and sustainability reporting frameworks (i.e. SBTI, TCFD, CSRD)

• Familiarity with agricultural supply chains, rural development, regenerative agriculture, or nature-based solutions.

• Experience developing climate or sustainability strategies for large corporates.

How you’ll know you’re doing a good job

• You consistently build and advance a high-quality pipeline of corporate prospects.

• You help shift C-suite mindsets from funding short-term initiatives, carbon offset projects or reducing sustainability budgets to embracing direct, long-term regenerative supply chain investment.

• You close deals and create new partnerships that directly fund agricultural transitions and measurable climate outcomes.

• You become a go-to expert for companies exploring how to finance and scale regenerative agriculture.

Benefits

As part of this role, you will have a pro rata allowance of 25 days paid annual leave, individual coaching, a professional development budget and be part of a passionate team committed to advancing climate action. We have put in place, and continue to build, a range of measures to build an inclusive and welcoming work culture centred on wellbeing, and we hope we will receive applications from people from a range of backgrounds.

How To Apply:

We are not able to sponsor visas, nor are we able to have calls with candidates in advance of application.

We are committed to inclusive recruitment. If you have any access requirements or need reasonable adjustments at any stage of the recruitment process, please let us know so we can discuss how to support you.

• Stage 1: Submit your CV plus either a cover letter (1.5 pages max), or a short video, that includes details about your relevant experience for the role and why you think you’ll be a good fit. Please consider the Requirements for this role section when you write your cover letter/record your video, particularly points 2-5. Please submit documents in PDF format as we are unable to open MS Word files.

• Stage 2: Shortlisted candidates will be invited to a short initial video call carried out on Zoom to discuss your experience and what excites you about the role. We will send all candidates the interview questions in advance. 

• Stage 3: You will be asked to complete a short assignment at a time that suits you. At this stage in the process, we will offer candidates a £50 stipend to cover the time invested in this exercise.

• Stage 4: As part of the final interview stage, you’ll be invited to a full interview, and we will be sending all candidates the interview questions in advance. At this stage in the process, we will offer candidates an additional £50 stipend to cover the time invested in preparing for the interview.

Who You Will Meet:

As part of the interview process, you will meet Aditi Shah (Co-CEO), and Vicky Murray (Associate). For more information, see our website, impatience.earth.

The Partnerships and Business Development Manager is responsible for securing and sustaining business and property support for The Fitzrovia Partnership, with a primary focus on ballot delivery and long-term levy payer engagement.

The role leads the practical management of the Camden and Westminster occupier ballots, voluntary membership, property forum and targeted engagement activity. It is delivery-focused and process-driven, ensuring that engagement activity is well planned, well recorded, and directly supports successful ballot outcomes.

Working closely with the Marketing and Communications team, the postholder ensures engagement activity is aligned with wider messaging and campaigns, while retaining clear ownership of relationships, follow-up, and conversion.

Key Duties and Responsibilities

Business and Property Engagement

· Lead direct engagement with levy-paying businesses and property owners through meetings, visits, calls, and structured follow-up.

· Build and maintain strong working relationships with key decision-makers, ensuring consistent and informed dialogue.

· Develop, lead and manage engagement plans for priority occupiers and property interests, with clear objectives and outcomes.

· Act as a first point of contact for ballot-related queries and engagement issues.

Ballot Management and Delivery

· Manage the end-to-end occupier ballot process, working with the billing authority to ensure compliance with statutory requirements and deadlines for the 2027 Camden and 2028 Westminster ballots.

· Maintain detailed ballot timetables, engagement trackers, and risk logs to support back-to-back ballots.

· Coordinate internal inputs to ballot materials, ensuring engagement intelligence informs content and targeting.

Voluntary Membership

· Manage the development and delivery of a voluntary membership offer alongside statutory levy arrangements.

· Identify, engage, and convert voluntary members, tracking participation and renewals.

· Ensure voluntary members receive clear value through engagement, access, and communication.

Project Management

· Plan and deliver targeted engagement campaigns in support of ballots and priority projects.

· Manage engagement activity as structured projects, with defined milestones, actions, and reporting.

· Work closely with Marketing and Communications to align engagement activity with campaigns, while retaining ownership of delivery, follow-up, and outcomes.

· Support delivery of engagement-led projects such as property forums, briefings, and issue-based meetings.

CRM, Data and Insight

· Take ownership of CRM use for engagement, ensuring all interactions, outcomes, and next steps are accurately recorded.

· Maintain high data quality to support ballot readiness, reporting, and audit requirements.

· Produce regular engagement reports showing coverage, risks, gaps, and progress towards ballot thresholds.

· Use CRM insight to prioritise effort and guide engagement strategy.

Governance and Reporting

· Prepare clear written updates, briefings, and summaries for senior leadership, the Board, and relevant sub-groups.

· Ensure engagement activity complies with data protection and internal governance requirements.

· Support audit trails and evidence requirements associated with ballot delivery.

This role works closely with the Marketing and Communications team to ensure consistency of messaging, timing, and audience targeting. However, it remains distinct in its focus on relationship management, ballot mechanics, CRM discipline, and delivery of outcomes, rather than content creation or communications strategy.

Person Specification

Skills and Experience

· Strong and proven experience in business engagement, membership, stakeholder management, or business development in a place-based or membership organisation.

· Demonstrable experience in a commercial development role, or strong evidence of meeting conversion targets in a B2B environment (for example, membership, sponsorship, account growth, renewals, or service sales).

· Proven experience managing complex processes or campaigns with fixed deadlines.

· Strong project management skills and attention to detail.

· Experience using CRM systems to manage relationships, track activity, and produce reports.

· Ability to work closely with communications colleagues while retaining ownership of delivery and follow-up.

· Strong written and verbal communication skills, particularly for briefings and engagement reporting.

Knowledge and Understanding

· Understanding of BIDs or similar partnership organisations and the importance of ballot legitimacy.

· Awareness of how businesses and property owners engage with place-based organisations.

· Understanding of data protection and responsible handling of stakeholder information.

Personal Attributes

· Organised, persistent, and comfortable working to targets and deadlines.

· Confident and professional when dealing with senior stakeholders.

· Practical, delivery-focused, and outcomes-driven.

· Willing to learn, reflect, and continuously improve.

To apply for this role, please send a max 2-page cover letter and CV. Shortlisted candidates will be invited to interview (w/c 9 February 2026)

Age UK is currently recruiting for a Finance Analyst to help provide high quality financial data analysis, business intelligence and modelling for our Commercial Finance division.

As a Finance Analyst at Age UK, you will support our FP&A Manager by creating insightful analysis and reporting, business intelligence and financial performance and risk reports. This opportunity is ideal for someone who wants to gain experience within the charity sector, working for a national charity in an accomplished FP&A team.

If you have passion for the mission and values of Age UK, combined with a desire to contribute to positive social impact, this role may be for you. For an more extensive list of responsibilities, please review the job description below.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London and you would be expected to attend the office around once a month for team days and more often if necessary.

In your Supporting Statement, please include examples of how you meet the criteria below. The interview process will incorporate a timed Excel task.

Any previous applicants need not apply.

Age UK internal grade - 7L.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T

Experience
Experience of working to deadlines. I
Bachelor's degree in Finance, Accounting, Economics, or related field. A

Skills and knowledge
High proficiency in financial modelling techniques. A & T
Strong fluency with Excel formulas and functions. T
Analytical Thinking: Ability to analyse financial data and create financial models for decision support. T
Organisational Skills: Ability to manage multiple projects simultaneously. I
Attention to Detail: High attention to detail and accuracy. A, I, T

Personal attributes
Teamwork: Ability to work as part of a team and support others to achieve shared goals. I
Communication: Ability to build relationships with others and present findings to stakeholders. I
Self-starter with excellent interpersonal communication and problem-solving skills. A, I
Systems: Aptitude for learning new IT systems. A, I

Great to haves:
1-2 years of business finance or other relevant experience is advantageous but not essential. A
Experience of building detailed models within Power BI advantageous but not essential. A, I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Wildlife Fundraiser

No experience necessary!

Ready for a Role that’s Rewarding, Challenging - and Never Dull? Are you passionate about nature? Do you have the confidence to strike up conversations with strangers and inspire them to take action?

If you're looking for a job that’s meaningful, dynamic, and gives you a story to tell every single day - this might be exactly what you’re looking for.

If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!

We are currently recruiting for Fundraisers in Stevenage. Please only apply if you are within 15 miles of this location or surrounding towns.

Position: Wildlife Fundraiser Stevenage

Ref: JAN20260863

Location: Stevenage

Salary: £25,847.00 - £27,549.00 per annum

Contract: Permanent

Closing Date: Sun, 8th Feb 2026. We reserve the right to close this recruitment at any stage once we have made a hire.

The Role

This is not your average 9-5.

Each day you’ll:

• Use your company van (with fuel and parking covered) to travel to venues in your area.
• Set up an eye-catching, informative fundraising stand.
• Engage members of the public in meaningful conversations about conservation.
• Inspire them to become members through regular direct debit support.

You’ll be a visible, passionate ambassador for nature - often outdoors, often on your feet, and often outside your comfort zone. This role takes grit, resilience, and the ability to bounce back after a tough day. But for those who thrive on purpose and people, it can be deeply fulfilling.

We’ll Set You Up for Success

• Full training provided - no wildlife knowledge needed!
• Salary-based role (not commission-based) with set income stability.
• Company van included for business use, with all expenses covered.
• Generous 34 days annual leave (incl. bank holidays), plus sabbatical opportunities

What do current employees say about this fantastic position?

‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee

But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.

About You

What we need from you:

• A passion for people and a belief in the power of conservation (we’ll teach you the rest!)
• Resilience: the ability to face rejection and keep going with positivity.
• Confidence speaking to strangers and working towards clear targets.
• A full UK driving licence.
• Availability to work 3 out of 4 weekends in any given month.
• Willingness to travel up to an hour from home each way every day.
• Comfortable working outdoors and often alone.
• Fundraising, sales, or customer service experience.

Induction and training provided at RSPB HQ, Sandy, Bedfordshire (travel and accommodation is covered).

Please note, you will be required to travel to the HQ in Sandy, Bedfordshire during your induction. For a full list of induction dates please refer to the attached recruitment pack. We will cover all associated costs for travel and accommodation. Full training and support will be provided.

If you’re looking for more than just a job - something that challenges you, inspires you, and lets you make a real-world impact - apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'. Please use the cover letter section in the application form to tell us why you are best suited for this role.

Additional information

We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor once you click to apply.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.

The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.

Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP

Please note: This role is being advertised by NFP People on behalf of the organisation.

Salary: £58,504.00 per annum plus a company car

Location: Home based with regular travel across England and Scotland including visits to shops and Old Street

Contract: Permanent

Hours: Full time 37.5 per week

Closing date: Wednesday the 14th of January at 11:30pm

Interviews will be taking place on the 23rd and 27th of January online

Are you a resilient, adaptable leader with proven experience in multi-site retail operations? Shelter is looking for a Head of Retail Operations to join our Retail Senior Leadership team in this exciting new role.

You’ll provide hands on operational leadership while driving long-term planning, systems improvement and service transformation – shaping the future of Shelter Retail to fuel our fight for home.

About the role

This brand new leadership opportunity offers the chance to shape the future of Shelter’s retail operations across England and Scotland.

You will bring strategic vision and operational authority across Shop Support & Buying, E-Commerce Reselling, Store Development, Retail Acquisitions and Retail Operations. As a senior representative you will champion the vital role our shops play as income generators, brand touchpoints and community assets that fuel the fight for home.

With proven experience of leading diverse teams, managing budgets and driving operational excellence you will inspire colleagues, strengthen communication across our shop network and ensure our estate operates consistently, compliantly and sustainably. Above all, you will drive accountability, collaboration and continuous improvement to help Shelter maximise its impact across England and Scotland.

About you

You’ll bring extensive senior leadership experience in multi-site operations, with a provide record of driving performance and commercial success. Skilled at leading diverse teams across operations, buying, projects and support functions, you will balance strategic vision with hands-on delivery.

Be confident navigating complex organisations and influencing senior stakeholders, you’ll also offer robust project management and property operations expertise, from shop openings to system rollouts. Financially astute you are comfortable with budgets, KPI’s and commercial modelling and thrive when leading through change and complexity.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The senior leadership team is in period of transition, laying the foundations for the next three years as Shelter retail grows its presence across high streets in England and Scotland, ensuring to embed operational excellence in everything we do. With over 200 staff members and 2000 volunteers across 80 shops, spanning community, furniture and boutique outlets – our central team of 20 supports shop colleagues to maximise income and profitability to fuel Shelter’s fight for home.

How to apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.

• We create change and align behind our strategy
• We enable decision making
• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.