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Membership Growth Manager
Full Time 35 hours per week | Permanent | Hybrid | Closing date 13th August 2025
Job Reference: MGM02 (Please quote this on any correspondence)
The opportunity
We are seeking a commercially minded, results-driven professional to support the delivery of CILIP’s membership growth strategy. This pivotal role is responsible for generating demand through targeted marketing campaigns and converting interest into membership through business development and relationship management.
Working closely with the Director of Business Development, you will play a key role in achieving CILIP’s strategic goal of increasing both individual and organisational membership, while also maximising member lifetime value. You will take a cross-functional approach to attract new audiences, re-engage lapsed members, and foster long-term loyalty.
About the role
This role supports the delivery of CILIP’s membership growth strategy, focusing on generating demand, converting leads into new members, and enhancing member retention and value. Working closely with the Director of Business Development and cross-functional teams, you’ll take an integrated, insight-led approach to increasing individual and organisational membership, aligned with CILIP’s strategic priorities.
Key areas of delivery:
· Demand generation and lead nurture
Plan and deliver targeted, multi-channel marketing campaigns (digital, social, email) to attract new members. Develop compelling messaging and offers in collaboration with the Marketing and Communications team, and engage key audience segments, including underrepresented groups.
· Lead conversion and business development
Qualify and convert leads through proactive engagement and relationship management. Build a strong membership pipeline, track performance metrics, and optimise the member acquisition journey.
· Retention and member value
Ensure new members are effectively onboarded and connected with relevant services. Use data insights to assist the development of retention strategies, drive engagement, and support the promotion of CILIP’s wider offer, including training, events, and professional registration.
· Data, insight and reporting
Monitor membership performance and campaign outcomes, maintaining accurate records within the CRM. Produce regular reports that will be used to inform decision-making and identify opportunities for growth and improvement.
· Cross-team collaboration
Work collaboratively with internal teams to support aligning messaging and integration of supporter journeys. Represent CILIP externally at events and networking opportunities, and contribute to broader organisational goals, including digital transformation initiatives.
About you
The ideal candidate will have experience delivering digital marketing campaigns that drive lead generation and conversion, ideally within a membership or service-based environment. You’ll be confident using CRM systems to manage pipelines and track performance, and skilled at collaborating across teams to deliver integrated journeys.
· Essential experience: Track record in delivering multi-channel marketing campaigns, converting leads into paying customers or members, and working across teams to meet performance goals using CRM systems and data insights.
· Desirable knowledge: Understanding of the membership lifecycle, experience in a professional body or association context, and an appreciation for balancing commercial objectives with public benefit.
· Skills and attributes: Analytical and highly organised, with excellent communication and interpersonal skills. Motivated by results, committed to inclusive values, and able to work flexibly within a hybrid model.
This role offers an exciting opportunity for a motivated professional who combines data driven insight, hands-on delivery, and strong interpersonal skills. You will share our commitment to equality, diversity and inclusion and be comfortable working flexibly in line with our hybrid working policy.
ABOUT CILIP
CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and share our belief in their power to change lives.
Our purpose is to unite, support and empower information professionals across all sectors.
What we do:
· Continuing Professional Development (CPD): We will deliver high-quality CPD events and training that enable our members to enhance their skills, knowledge, and expertise.
· Membership services: We will provide excellent membership services that support our members and enable them to maximise their membership benefits.
· Professional standards: We will uphold and develop professional standards that promote excellence in libraries, information and knowledge management.
· Content and publishing: We will deliver high-quality books, journals, magazines, and other content that enables our members to improve their skills and develop their expertise.
· Advocacy: We will advocate for the value of our profession and the important role of our members in organisations and society.
· Research and development: We will work in collaboration to deliver R&D programmes which advance our strategic goals.
Structure:
Most staff are based in the London office and work in a hybrid environment. We also have colleagues based in the devolved nations: Scotland, Wales, and Northern Ireland.
CILIP has thousands of members in a wide range of roles and sectors including higher education, public libraries, schools, colleges, health care, national libraries, government, the armed forces, prisons and many more.
Why join CILIP?
· Hybrid working
· 27 days' annual leave plus public holidays (increasing after 3 years’ service)
· Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit
· Access to CILIP’s Employee Assistance Programme through Vivup
· Perkbox employee discounts and wellbeing hub
· Generous enhanced leave benefits, including occupational sick pay, maternity leave, paternity leave and carers leave
· The option to buy up to 5 days' additional annual leave (pro-rata for part time employees)
· Annual flu vaccination voucher
· Contribution to eye tests and glasses for DSE use
How to apply
To apply for this role, please send an up-to-date CV along with a letter of application (no more than two A4 pages) detailing your suitability for the role based on the role description to HR Department uk by 11:59pm on 13th August 2025
Interview dates
· First interviews (virtual) will be held on 21-22nd August via Teams
· Second interviews will be held in person on 28th August at Woburn House
CILIP is an equal opportunities employer. We are committed to building a diverse and inclusive workforce where everyone feels valued and supported. We actively encourage applications from people of all backgrounds, identities, and lived experiences.
If you require any adjustments or support at any stage of the application or recruitment process, please contact our HR department, we will be happy to assist you.
For more information on how we are embedding diversity at the heart of CILIP and its work visit our website.
Registered Charity No 313014
About the role
This is a fixed-term opportunity for an experienced Charity Shop Manager to join our team at our Exeter-based charity.
This new role will combine providing support and/or absence cover to our existing shops, along with getting involved in other opportunities for growth and development across the retail team (e.g. volunteering). Working in the shops may involve working to support the shop manager, or stepping in for them at short notice (and quickly getting to grips with their shop, processes, staff, volunteers and customers). This will be balanced according to business needs.
The nature of this role means that you will need to be capable of both leading or being part of a team consisting of shop assistants and volunteers.
There will also be times when you will be working on your own or with our Head of Retail and Enterprise at our Exeter base. The most important thing is that you will be helping us to achieve and exceed business targets for sales, growth and profits.
You will be based either at one of our charity shops, or at our main base in Exeter (to be discussed at interview).
About you
We’re looking for someone with prior management experience in charity retail, and demonstrable knowledge of the sector and its challenges. You will be self-motivated, commercially aware with a creative eye for displays, and constantly seeking new business opportunities. You will be comfortable with both acting as shop manager, and supporting the existing shop team, depending on the situation.
You will have excellent interpersonal, communication and customer care skills and be a person who motivates their team and creates a safe and energetic working environment.
There is a need to travel to different shops in Exeter and East Devon (depending on business needs) so a driving licence and willingness to drive InFocus vehicles is important.
The client requests no contact from agencies or media sales.
We are recruiting a Suicide Prevention Officer to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in suicide prevention.
What you will do:
- Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
- Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
- Build relationships and partnerships to expand our reach and influence.
- Support the creation of e-learning and digital training resources.
- Prepare stakeholders for, and debrief them after, suicide interventions.
- Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
- Champion safeguarding, health and safety, and equality across all activity.
To be successful in this role you will have:
- A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
- A recognised training qualification or willingness to work towards one.
- Experience in delivering and developing training programmes and community-based projects.
- Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
- Strong relationship-building, presentation and time management skills.
- Professional curiosity, resilience, and a commitment to safeguarding.
- Confidence in working independently and remotely, with ability to travel as required.
Please visit the careers site for the full job description and person specification for the role.
Salary: £30,559 per annum (SCP 18), progressing by increments to £33,366 per annum (SCP 23)
Hours: 36 hours per week
Location: Although this role is home based, the applicant should be based in Cardiff due to the regular travel across the area and South Wales
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.
Closing date: 17th August 2025
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.
At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Our basis and values
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
Salary: £25,907 - £28,786 full time - based on 35 hours
Location: Belfast
Closing Date: 17 August 2025
About Us:
Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world's poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger. When an emergency strikes, we are among the first on the ground. We use our voice to bring the stories of extreme poverty to world leaders.
About the role:
To managing all aspects of the shop, including recruiting and leading the volunteer team in order to maximise the income generated for Concern's work. You will be instrumental in making sure the shop is at the hub of the local community, ensuring a steady flow of donations and acting as the face of Concern Worldwide and raising public awareness of our campaigns.
You will lead by example and be confident working within a fast-paced retail environment. You will contribute towards the success of the shop by:
• Ensuring a high standard of customer service
• Achieving targets to maximise income
• Maintaining a high standard of visual merchandising
• Actively recruit volunteers
• Generate stock
• Achieving expectations within campaign activities
About you:
As Shop Manager, you will have the opportunity to be part of a small, but dedicated and successful retail team. You will be a highly motivated self-starter who takes full ownership of your role. You will lead and motivate your shop volunteers in maximising the fundraising income for the shop. It will be your chance to demonstrate and further develop your existing strong commercial awareness, relationship management, sales and customer service skills.
This is an exciting time for you to join Concern Worldwide (NI) as we seek to engage more with local communities and increase support for our work in tackling hunger and transforming lives in some of the poorest places in the world.
Equality, Diversity and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
Concern Charity Retail in Northern Ireland:
There are currently eight Concern shops in Northern Ireland. Two of these are bookshops, one in Derry and the second in Holywood Co. Down. One is our newest retail format, our Concern Boutique on the Lisburn Road with an elevated customer experience and product offering. The remaining five are standard charity shops, situated in Ballycastle, Newcastle, Ormeau Road, Andersonstown and the Antrim Road in Belfast.
CONDITIONS OF APPOINTMENT
It is the nature of this post that weekend working (Saturday) and occasional additional seasonal hours are part of the normal working week. Working hours will also involve some evening work to meet the needs of the post.
Full time - 35 hours per week, permanent contract. Flexibility is required.
Appointment will be subject to a six-month probationary period
The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form.
Having a criminal record will not necessarily debar you from working with Concern Worldwide (NI). This will depend on the nature of the position, together with the circumstances and background of your offences.
Due to the urgency of filling this position, Concern reserves the right to close the recruitment activity earlier if we have received applications, which match the role. We encourage you to apply as soon as possible to avoid a potentially earlier closing date.
You may have experience of the following: Charity Shop Manager, Retail Store Manager, Charity Retail Supervisor, Community Shop Manager, Volunteer Coordinator, Retail Team Leader, Charity Operations Manager, Shop Supervisor, Retail Assistant Manager, Community Fundraising Coordinator, etc.
REF-222 976
Location: Area 3 vacancy which covers Scottish Highlands geography of Angus, Aberdeenshire, Perth & Kinross, Fife, Morayshire, Inverness-shire.
Can you inspire and be inspired? Can you motivate others to deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you whilst you develop and lead a team of up to 25 stores to success.
At Barnardo's we believe in children the funds we raise in store support the most vulnerable children and Young People in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in your area, you will take full ownership of the day to day management of your stores, you'll maximise their income and lead and inspire your team of managers.
You will have a sound retail management experience, which will ideally be from a multi-site environment; you will have shown in your experience an ability to achieve budget, revenue, cost and profit targets as well as KPI's. You will be an outstanding leader who can bring team building and organisational strengths to your team alongside ensuring that the very highest standards of presentation and customer services are upheld throughout your area – your aim will be to make your store's the best in town, for customers to visit and for your colleagues to work in.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
*As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
The client requests no contact from agencies or media sales.
Salary: £13,864.2 - £15,404.4 per annum (pro rata based on 21 hours)
Location: Belfast
Closing Date: 17th August 2025
Concern Worldwide (Northern Ireland) is looking for a highly motivated and dynamic Assistant Shop Manager on a part time, permanent basis for our Andersonstown shop in Belfast.
About Us
Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world's poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger. When an emergency strikes, we are among the first on the ground. We use our voice to bring the stories of extreme poverty to world leaders.
About the role
To support the shop manager with all aspects of managing the shop, including recruiting and leading the volunteer team in order to maximise the income generated for Concern's work. You will be instrumental in making sure the shop is at the hub of the local community, ensuring a steady flow of donations and acting as the face of Concern Worldwide and raising public awareness of our campaigns.
You will lead by example and be confident working within a fast-paced retail environment. You will contribute towards the success of the shop by:
About you
As Assistant Shop Manager, you will have the opportunity to be part of a small, but dedicated and successful retail team. You will be a highly motivated self-starter who takes full ownership of your role. You will support the Shop Manager to lead and motivate your shop volunteers in maximising the fundraising income for the shop. It will be your chance to demonstrate and further develop your existing strong commercial awareness, relationship management, sales and customer service skills.
This is an exciting time for you to join Concern Worldwide (NI) as we seek to engage more with local communities and increase support for our work in tackling hunger and transforming lives in some of the poorest places in the world.
Equality, Diversity and Inclusion
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
Concern Charity Retail in Northern Ireland
There are currently eight Concern shops in Northern Ireland. Two of these are bookshops, one in Derry and the second in Holywood Co. Down. One is our newest retail format, our Concern Boutique on the Lisburn Road with an elevated customer experience and product offering. The remaining five are standard charity shops, situated in Ballycastle, Newcastle, Ormeau Road, and the Antrim Road in Belfast.
CONDITIONS OF APPOINTMENT
It is the nature of this post that weekend working (Saturday) and occasional additional seasonal hours are part of the normal working week. Working hours will also involve some evening work to meet the needs of the post. The Assistant Shop Manager would be recruited on the basis that they could provide flexible cover if required across the 2 or 3 of our Belfast shops.
Part time - 21 hours per week, permanent contract. Overtime is required.
Appointment will be subject to a six-month probationary period.
The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form.
Having a criminal record will not necessarily debar you from working with Concern Worldwide (NI). This will depend on the nature of the position, together with the circumstances and background of your offences.
You may have experience in the following roles: Deputy Shop Manager, Retail Assistant Manager, Charity Shop Supervisor, Store Assistant Manager, Retail Supervisor, Shop Floor Supervisor, Charity Retail Assistant, Sales Assistant Manager, Retail Team Leader, Store Supervisor, Charity Shop Assistant Manager, Retail Operations Assistant, Shop Assistant Manager, etc.
REF-222 885
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- £45,000 base salary + bonuses
- 4-day field week (Tues–Fri), Mondays work-from-home
- Full autonomy over team, site planning & logistics
- Work with leading UK & international charities
Ready to lead, inspire, and make a difference? Join Zen Fundraising as our London Manager — own your region, grow your team and drive results in street and private site fundraising.
About Zen
We’re a family-run, market leader in face-to-face fundraising. Trusted by top national and international charities, we deliver exceptional results and long-term donor support. Our team is experienced, ethical, and dedicated to helping you grow.
Why Zen?
- Strong bonus structure for quality-focused performance
- ·Short, high-energy field days (just 5 hours/day)
- Clear progression and dedicated support from a hands-on HQ team
- All transport logistics and costs covered — including a Railcard (18–30)
- Culture built on ethics, development and real work/life balance
Your Role
- Lead, train & motivate your team in the field
- Plan weekly site allocations, transport and team logistics
- Ensure smooth daily operations and strong compliance
- Foster high morale, retention and consistent results
- Hit team targets for donor quantity and quality
What You Bring
- 6+ months in face-to-face fundraising or direct sales management
- ·Experience on the street or in private sites (e.g., shopping centres)
- Strong leadership, planning and interpersonal skills
- A driven, proactive attitude with a passion for impact
Additional Benefits
- Signing bonus + referral bonuses
- ·Company pension, paid sick leave & volunteer days
- Casual dress & regular team socials
- Free/subsidised food & mentoring programme
- No weekends — ever
The application deadline is Friday 25th July at 6pm.
Salary: £25,907 - £28,786 full time - based on 35 hours
Location: Belfast
Closing Date: 17 August 2025
Concern Worldwide (Northern Ireland) is looking for a highly motivated and dynamic Shop Manager on a Full time, permanent basis for our Andersonstown shop in Belfast.
About Us:
Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world's poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger. When an emergency strikes, we are among the first on the ground. We use our voice to bring the stories of extreme poverty to world leaders.
About the role:
To managing all aspects of the shop, including recruiting and leading the volunteer team in order to maximise the income generated for Concern's work. You will be instrumental in making sure the shop is at the hub of the local community, ensuring a steady flow of donations and acting as the face of Concern Worldwide and raising public awareness of our campaigns.
You will lead by example and be confident working within a fast-paced retail environment. You will contribute towards the success of the shop by:
• Ensuring a high standard of customer service
• Achieving targets to maximise income
• Maintaining a high standard of visual merchandising
• Actively recruit volunteers
• Generate stock
• Achieving expectations within campaign activities
About you:
As Shop Manager, you will have the opportunity to be part of a small, but dedicated and successful retail team. You will be a highly motivated self-starter who takes full ownership of your role. You will lead and motivate your shop volunteers in maximising the fundraising income for the shop. It will be your chance to demonstrate and further develop your existing strong commercial awareness, relationship management, sales and customer service skills.
This is an exciting time for you to join Concern Worldwide (NI) as we seek to engage more with local communities and increase support for our work in tackling hunger and transforming lives in some of the poorest places in the world.
Equality, Diversity and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
Concern Charity Retail in Northern Ireland:
There are currently eight Concern shops in Northern Ireland. Two of these are bookshops, one in Derry and the second in Holywood Co. Down. One is our newest retail format, our Concern Boutique on the Lisburn Road with an elevated customer experience and product offering. The remaining five are standard charity shops, situated in Ballycastle, Newcastle, Ormeau Road, and the Antrim Road in Belfast.
CONDITIONS OF APPOINTMENT
It is the nature of this post that weekend working (Saturday) and occasional additional seasonal hours are part of the normal working week. Working hours will also involve some evening work to meet the needs of the post.
Full time - 35 hours per week, permanent contract. Flexibility is required.
Appointment will be subject to a six-month probationary period.
If you require a paper application form, please contact us.
Due to the urgency of filling this position, Concern reserves the right to close the recruitment activity earlier if we have received applications, which match the role. We encourage you to apply as soon as possible to avoid a potentially earlier closing date.
The successful post holder will be required to complete a Basic Access NI check and sign a criminal records self-declaration form.
Having a criminal record will not necessarily debar you from working with Concern Worldwide (NI). This will depend on the nature of the position, together with the circumstances and background of your offences.
You may have experience in the following: Retail Manager, Store Manager, Shop Supervisor, Charity Shop Manager, Retail Team Leader, Assistant Store Manager, Retail Operations Manager, Volunteer Coordinator, Community Fundraising Manager, etc.
REF-222 975
The role provides exposure to a variety of finance functions including purchase and sales ledger, making payments to suppliers and reconciling bank accounts. This role would suit an individual who is driven, comfortable working in a fast paced environment and a team player. Previous experience is an advantage but this role is also suitable for someone seeking a career in finance as full training on systems and operations is provided.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Epic at a Glance:
At Epic, we strive to build a world where children and youth - no matter their race, gender, sexual orientation or place of birth - have access to a future full of promise and opportunity. We are a global foundation backing groundbreaking non-profits around the world - the changemakers and innovators that are transforming the lives of children and youth and protecting our planet for generations to come.
Groundbreaking charities often struggle to secure smart money to drive impact. Donors want to give more, but are held back because they lack trust, time, and knowledge. Epic bridges the gap between the social entrepreneurs forging solutions to today’s pressing challenges, and the individuals and businesses who want to pool their resources to drive positive change. We curate and monitor highly-vetted portfolios of organisations that we back in order to foster lasting change. We operate strictly on a pro bono basis: 100% of donations received go directly to the organizations in our portfolio.
Now in our 10th year, we have mobilised over $91 million and supported 57 organizations in 11 countries across 4 continents, since 2015. In the UK, we raise between US$2-2.5 million annually, and there is potential and aspiration to grow this to US$3 million by the end of 2027.
Summary of the position
Epic is looking for a Development Manager to support the activities of the UK Development Team to help us ‘make giving the norm’.
The Development Manager will work with the UK Director in our small team in the UK, as well as working closely with colleagues in Paris and Brussels.
This position offers candidates the opportunity to develop their skills across a range of fundraising disciplines including corporate fundraising, major donor engagement, events, and philanthropy.
This position will work with a deeply engaged team in an international environment. Given the versatile nature of the responsibilities and the small team size, candidates will need to show demonstrable flexibility, adaptability, and the ability to take ownership and work independently.
Epic offers an enriching and supportive work environment with opportunities for professional growth and network development. This is an exciting opportunity to join an innovative organisation that places social impact at the heart of its mission.
Key Responsibilities :
With support from the UK Director, the Development Manager will work collaboratively with the Director and wider UK team and Development colleagues in Paris and Brussels to execute the fundraising strategy in the UK. The Development Manager is a key role in a small team, and will contribute new ideas, networks and results to help us meet our income targets and therefore create more positive impact for children and young people globally. More specifically, the key responsibilities of this role are outlined below.
1. Business Development (65%)
- Lead prospect research and outreach efforts to expand Epic’s prospect donor pool in the UK: monitor the fundraising ecosystem, conduct in-depth prospect research and engage in proactive outreach campaigns through LinkedIn, emailing, digital networking and in-person events. This will include attending early morning and evening events as required.
- Set conversion objectives and support conversion from leads to donations
- Identify and secure lead opportunities within networks and events
- Pitch Epic and its various Giving Solutions to potential donors, and build tailored proposals when needed
- Maintain high discipline and consistency in follow-up with leads and donors: use Epic’s CRM to build a consistent pipeline of prospects, as well as maintaining the database with accurate and up to date donor information
- Evaluate and monitor the return on investment (ROI) of events and fundraising campaigns
- Prepare compelling fundraising communications, materials and presentations for donor meetings and events
2. Nurturing & engaging the UK Community (20%)
- Contribute to Epic’s engagement strategy for current donors to ensure an 80% renewal rate
- Maintain regular touchpoints with a subgroup of donors through activities such as sharing monitoring reports, organising project visits and volunteering opportunities in the UK, and scheduling regular calls and face to face meetings.
- Act as the main point of contact for a subset of donors and answer their enquiries in a timely manner
- Craft and manage engagement opportunities such as UK events and webinars, including drinks, talks, breakfast events, and provide support to the organisation for the annual gala nights. Support will be provided for certain events by our in-house dedicated Events team.
3. Fundraising-related administration (15%)
- Manage donor-related administrative tasks, such as regular use of Epic’s CRM (Salesforce), donation forms, meeting preparation, minutes (where applicable), and
- Process all donations, using Salesforce and related donation platforms, in a timely manner each month
- Liaise with international fund vehicles, such as Myriad USA, to ensure all international donation commitments are fulfilled.
Position Requirements :
- Candidate must have the right to work in the United Kingdom
- Excellent level of English (both spoken and written) required
- Proficiency in French (written and spoken) highly desirable
- A minimum of 5 years’ experience in a sales, fundraising or business development role, with demonstrable experience of securing 5- and 6-figure gifts
- Experience within the charity sector is desirable but not required
- Experience using software packages such as Google Suite, Microsoft Office, Canva and other applications
- Excellent communication and interpersonal skills
- Commitment to attend external events (including evening events) and comfortable networking with a variety of people across different communities
- Experience with a CRM is required and preferably some experience of using Salesforce
- Strong self-discipline and project management skills
- Excellent organisational skills and a strong eye for detail
The Epic UK team is a small but dedicated team. The role requires flexibility and a start-up attitude. This is a full time, permanent position, based in the London office with the opportunity for two remote working days each week. This role reports to the UK Director and will involve closely working with Epic’s global development team, as well as with the Engagement, Programs, Marketing and Communications, and Operations teams.
Contract Details
- Position based in central London (Mayfair), UK (with option to work from home 2 days per week).
- Contract type: Permanent, full-time
- Salary range: £35,000-£40,000 gross annual (depending on experience)
- Start date: As soon as possible but within 3 months of the offer
Employee Benefits
- Flexible Work Arrangements: Up to 2 days remote working per week.
- 5 weeks (25 days) of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year.
- Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents.
- Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions.
- £150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.
- Epic subsidizes 50% of the cost of weekly, monthly, or annual local transportation passes (London Underground and London Buses).
- A monthly tax-free homeworking contribution in the amount of £26 per month for all eligible staff on a permanent contract and who have successfully completed their trial period.
- Workplace Amenities: Access to modern workplace amenities: onsite kitchen and snacks, and recreational facilities.
How to Apply:
Please use charityJob to submit a copy of your CV and a cover letter to Lisa Robinson. Applications without a cover letter will not be considered.
Epic is dedicated to ensuring equal opportunities in employment. We hire based on merit, and all candidates will be considered for employment regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sex, or sexual orientation. At Epic, we seek individuals who share our passion for what we do, bringing diverse backgrounds, perspectives, and experiences to collectively make a positive impact.
If you require any assistance with your application or preparation for an interview for one of our job openings, please contact Lisa Robinson via the application process. We are committed to ensuring you have a positive and comfortable experience.
Application and interview steps:
Our recruitment process is designed to be fair, efficient, and respectful of your time. After an initial 20-minute screening call to review and confirm eligibility criteria, shortlisted candidates will go through the following stages:
- First Interview – with a member of the Development team
- Case Study – to assess role-specific skills and approach
- HR Interview – to discuss values, motivation, and team fit
- Second Interview – with a member of the Development team
- Final meeting – with the CEO
Please note that reference checks will be conducted before confirming any job offer.
To apply, please submit a copy of your CV and a cover letter to Lisa Robinson using the CharityJob Apply button.
Please note that applications submitted without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
We have an exciting new opportunity to join Icebreaker One as an Account Manager
About Icebreaker One
We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.
Our mission is to make data work harder to deliver net-zero outcomes.
The role
Contract: Permanent - ASAP
Location: Remote
Hours: Full time (Icebreaker One works a four-day week, Mon-Thurs)
Rate: Circa £35k
Team
Reporting to the Head of Sales (currently fulfilled by the account management team), collaborating with the Head of Community and Sales & Stakeholder Engagement Coordinator. Work closely with the membership and account management team, programme and project managers. Liaise and collaborate across the business with product, data services and communications.
Core Responsibilities
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Work with the account management team to identify, target and secure long term government, corporate, and private income from various sources to deliver the team target of £2m
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Support the team in the management of multiple high-level and enterprise client relationships (six-figure contracts)
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Build and maintain strong, long-term relationships with key stakeholders
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Attend client meetings and take live notes, record actions and send follow up emails summarising the meeting outcomes and next steps
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Track the delivery of actions with the account management team
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Execute strategic account development plans that align with client goals and objectives, ensuring long-term success
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Ensure the delivery of ongoing multi-year renewals, retention and client satisfaction
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Tracking contract deadlines and working with the team to ensure renewals are submitted in good time
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Collaboration with Data Services, Membership and Communications teams as required for delivery
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CRM maintenance and updating to track pipeline
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Draft and deliver regular status, updates and reports
Supporting responsibilities
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Supporting the identification, connecting and recruitment of a diverse range of experts, members and stakeholders to join and participate in our work
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Attend daily stand ups, standing meetings and participate in regular Show & Tells
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Use insight from close engagement with partners to feed back into and evolve internal processes and documents used to support account management
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Supporting the bid team in identifying and inputting into proposals
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Socialise the Icebreaker One constellation (expert network) among teams within strategic partners
Knowledge, Skills, Experience
Demonstrable experience of
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3-4 years demonstrable experience in a similar role
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Excellent communication and writing skills
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Excellent organisational and analytical skills
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A proven track record of maintaining clear and ongoing communication with clients, and converting client relationships into contract renewals and new business.
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A highly collaborative, encouraging approach with the ability to help others understand how to achieve big-picture objectives and goals
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Engaging people one-to-one effectively online and in person
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Ability to summarise findings so that they can be understood by non-experts
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Bringing together groups and individuals and uniting them with a common cause—via a range of face-to-face and virtual events, get-togethers, social media and communication forums
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Using and applying Google Suite/Workspace, Slack, social media and other tools for working remotely and in the open
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The ability to work in a fast-paced, collaborative environment
Specifics, ideally some or all of the following:
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An understanding of net-zero business and policy landscape in our sector focuses (e.g. energy, ESG, finance, built world, transport, agriculture), and Net-zero standards, frameworks, methodologies
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An understanding of standards & licensing (e.g. Open, Shared, and Closed data)
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An understanding of governance, regulations, and approaches around data sharing (e.g. Smart Data, GDPR)
Apply today
Email a CV and cover letter/links to pages that show us what you have done, and can do, to help us achieve our mission.
Applications must be received by 0900 (GMT), 2025-08-18
As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this. The role does require the applicant to be able to work within a UK time zone
If you have any queries or need any advice or adjustments at any stage of the recruitment process please contact us
Full details are available on our website
Our mission is to make data work harder to deliver net zero.

The client requests no contact from agencies or media sales.
Salary: £24,570.00 per annum pro-rated, plus £5023.71 London Weighting pro-rated
Location: Greenwich
Contract: Permanent
Hours: Part time, 30 per week
Closing date: Tuesday 12th August 2025 at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our brand-new South London Boutique Shelter Shop in Greenwich opening September 2025. This is an new exciting opportunityto join Shelter opening their newest shop and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Shop Cover Manager
Ref: REQ004342
£30,331.58 a year includes allowance and car allowance
Permanent - 35 hours per week
Field Based to cover North England & North Wales
Are you looking for a role with huge variety where no day is the same? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
Permanent, 35 hours
The role includes a £1,750 allowance and £5,000 car allowance
Location - Supporting Scope shops based in the North and Wales. It is therefore essential that you can travel within this geographical area.
We are looking to appoint a Shop Cover Manager (known internally as Divisional Support Lead) supporting Scope shops in the North and Wales. These include: Bramhall, Buxton, Cambridge, Chester, Colwyn Bay, Halesowen, Kenilworth, Leek, Liverpool, Northfield, Northampton, Pwllheli, Sale, Shirley (Birmingham) and Shrewsbury.
This is an exciting role working closely with the fantastic shop teams to enable our shops to trade when there is absence. The role will play a key role in maintaining and improving the running of our shops day to day and enable us to maximise sales and profit.
Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
About you
As Divisional Support Lead you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career and be comfortable working closely various shop teams.
To be successful in this role
· You’ll need a commercial, can-do attitude and always put the customer’s needs first.
· You’ll be a dedicated team player and be able to work with different retail shop teams and volunteers
· Possess a strong work ethic
· Have a great attention to detail and have a creative eye for displays.
· Be proficient in the use of Microsoft Office
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So, some weekend and Bank Holiday cover is needed. Our full-time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Please note that successful candidates will be subject to an enhanced DBS check.
How to apply
Please visit our website and apply online.
Application closing date - 12.08.25
About Shooting Star Children’s Hospices
We have an exciting opportunity for an Assistant Shop Manager to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.
About the role
Your key purpose will be, in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures
About you
This role requires experience of assisting in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.
You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities. Please note you must also be willing and available to work flexibly across 7 days per week according to a rota which will be agreed in advance with your manager.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.
Closing Date: Sunday, 27 July
The client requests no contact from agencies or media sales.