Salesforce administrator jobs in bristol, city of bristol
Job Title: Programme Coordinator
Contract: 0.6 FTE (3 days a week, 22.5 hours). Fixed term contract terminating August 2027
Reporting To: Programme Manager
Department: Income and Partnerships Team
Location: Homeworking (with occasional travel for team days or programme events)
Salary: £23,861 pro rata
Start date: September/October (ASAP)
This role is central to the smooth running of our new regional programme. As Programme Coordinator, you’ll work closely with the Programme Manager to support delivery, coordination, communication/engagement and administration.
You’ll be involved in everything from troubleshooting and responding to enquiries from schools, to preparing materials for stakeholders, updating delivery and engagement records on our CRM database, and helping gather data on programme impact. You’ll also support the development of case studies and feedback that help us communicate the difference the programme is making.
This is a varied and rewarding role that would suit someone who is:
-
Proactive and detail-focused
-
A natural organiser and problem solver, with good people skills
-
Excited by the opportunity to support a high-impact programme from the inside out
What you’ll be doing:
Programme coordination & admin support
-
Provide day-to-day administrative support for the programme, as directed by the Programme Manager
-
Maintain accurate and up-to-date records of programme activities, delivery and engagement
-
Ensure programme data is entered and managed effectively using our CRM (Salesforce)
-
Support the coordination of services, training and communications with schools
-
Assist with monitoring and evaluation by gathering and organising feedback, data and impact stories
-
Help build inspiring case studies that reflect the programme’s progress and success
Customer service & stakeholder engagement
-
Be the first point of contact for schools and partners, answering queries by phone, email and helpdesk
-
Ensure a high standard of customer service across all channels, following up promptly where needed
-
Develop and maintain positive relationships with schools, local authorities and colleagues
-
Help prepare programme materials for internal use and for external stakeholders
Team support & collaboration
-
Contribute to internal meetings and planning processes as required
-
Support projects and tasks as delegated by the Programme Manager and Head of Department
-
Work flexibly and collaboratively with colleagues across the charity
Download our recruitment pack to view the full job description and person specification.
Championing Representation and Equity
We are committed to building a diverse and inclusive team and are proud to be an equal opportunities employer. We particularly welcome applications from individuals who are under-represented in our sector, including people from Black, Asian and minoritised ethnic groups, disabled people, LGBTQ+ people, and those from lower socio-economic backgrounds.
If you're excited about this role but don’t meet every requirement in the person specification, we would still encourage you to apply. Your lived experience and perspective are valuable, and we’re committed to supporting all team members to grow and succeed.
Our offer to you:
-
Remote-first working culture (with in-person team days and occasional programme events)
-
25 days annual leave + bank holidays + office closure between Christmas and New Year
-
5% employer pension contribution
-
Optional Medicash health plan
-
Annual £300 learning and development budget
-
A values-driven culture and the chance to create lasting change for children and young people
How to apply:
Applicants are asked to provide a current CV and 2-page covering letter outlining evidence demonstrating your professional alignment with the person specification and job description, clearly identifying the skills and experiences applicable to the role.
Please see recruitment pack for details of where to send your application.
Application deadline: 11.30pm, Sunday 17th August
Recruitment process
Shortlisted applicants will be asked to complete a task in advance of a single stage virtual interview, w/c 2nd September.
Please let us know if you require any reasonable adjustments.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced administrator looking for a new challenge? Would you like to work as part of a small, supportive team of colleagues who are all committed to the Humanimal Trust Vision? If so, this could be the perfect opportunity for you!
Job Description: Administrative Assistant
Hours:
20 hours per week – Working days subject to discussion at interview.
Salary:
£26,000 (pro rata £13,000)
Reports to:
Administration and Finance Manager
Location:
The role is a remote, work from home position, however the post holder will be required to work flexibly as there will be occasional travel to attend face to face meetings with colleagues within the UK.
Job Purpose
To provide administrative support to the team and maintain the Trust’s general administrative activities, with dedicated support to the Fundraising and Partnerships Manager.
Main Duties and Responsibilities
1) Assisting with updating and maintaining governance documents such as policies and procedures.
2) Scheduling meetings and coordinating calendars for members of the team when needed.
3) Monitoring the Trust’s shared mailbox email accounts: responding to requests from members of the public.
4) Dealing with incoming and outgoing correspondence.
5) Arranging travel and accommodation for team members, trustees and consultants when required.
6) Support the CEO with administration where required.
7) Support the Administration and Finance Manager with finance administration where required.
8) Maintaining fundraising and communication databases: Salesforce and Mailchimp.
9) Maintaining fundraising platforms such as Enthuse, JustGiving, Donr, Much Loved, Give and Gain etc.
10) Supporting projects for fundraising and awareness campaigns or events.
11) Responding to fundraising enquiries and assisting with regular giving communications.
12) Thanking donors (when appropriate) and supporting the donor journey.
13) Ensuring supporter data is current and accurate on our CRM system (Salesforce).
14) Gathering data and generating reports from Salesforce to support the Fundraising and Partnership Manager.
15) Processing book orders and arranging shipment.
16) Supporting the team with various internal audits.
17) Supporting the Fundraising and Partnership Manager with admin relating to all aspects of fundraising.
Personal Development
1) Undertake training as required or considered appropriate for the role.
2) Actively participate in regular supervision sessions and team meetings.
3) Participate in Individual Performance Review and Personal Development plans, and undertake training and development as identified within these discussions and as indicated by the requirements of the post.
General
1) Maintain a professional and confidential approach to work at all times.
2) Work in line with Humanimal Trust policies, procedures, codes, and guidance, including in relation to health and safety, confidentiality, data protection and equal opportunities.
3) Actively promote the aims and principles of the Humanimal Trust and take part in any Humanimal Trust activities as directed.
4) Maintain the confidentiality of any information gained during employment with the Humanimal Trust at all times.
5) The post holder will be required to travel occasionally across the UK, therefore access to transport is required. The post holder will also need to be flexible in their approach to working from home or meeting in various locations as appropriate / required.
6) The post requires flexible working, which may include some evening and weekend work on occasion, with time off in lieu.
This job description may be subject to joint review from time to time between the post holder and Humanimal Trust.
Role Terms
· The position is part time.
· Holiday allowance is 25 days plus bank holidays pro rata, increasing in line with service annually to a maximum of 30 days pro rata, plus bank holidays.
· Probation period is 6 months.
Recruitment Process
Initial telephone screening calls will take place week commencing 18th August 2025.
Video call interviews will take place week commencing 25th August 2025.
In person interviews likely to take place week commencing 8th September 2025 depending on candidate location.
Humanimal Trust’s Vision and Values
Our Vision:
We want a world where both humans and animals have better opportunities to benefit equitably from medical progress because vets, doctors and researchers routinely collaborate and share – this is One Medicine.
Our Values and attitudes
CONFIDENCE:
We are self-assured, clear and persuasive about what we believe and what we seek to achieve.
HOPE:
We believe better opportunities to benefit from medical progress for both humans and animals can be achieved; that belief inspires us to inspire others.
COLLABORATION:
We are open, inclusive and accessible; we discuss, we debate and we bring people together to share their knowledge.
AMBITION:
We are passionate and resolute in our commitment to better opportunities to benefit from medical progress for both humans and animals.
Interview questions will be based on the Job Description and Person Specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Place of work: Remote, but some travel to Central London (minimum once per month)
At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. That’s why we connect media organisations with charities and under-represented talent to empower the third sector and advance media representation.
We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report via our website.
We are seeking a passionate and proactive Impact and Data Coordinator to join our small but dedicated team at Media Trust. In this role, you’ll work closely with and report to our Digital Manager to support the delivery of our digital strategy and improve how we track and measure our impact. You’ll help maintain and enhance our digital tools, particularly Salesforce, and use data insights to improve how we engage with charities, volunteers and under-represented talent. We’re looking for a technically minded problem-solver with strong communication skills and a passion for using digital systems to support monitoring, evaluation and learning.
Key Responsibilities:
Data collection and analysis:
-
Support programme managers to collect, manage and analyse data
-
Create and maintain Salesforce reports and dashboards, contributing to a culture of data literacy and data-driven decision-making across Media Trust staff
-
Produce KPI reports and insight briefings for senior leadership
CRM management (Salesforce):
-
Maintain and improve Media Trust’s Salesforce CRM
-
Maintain and improve the quality and integrity of Media Trust’s data in accordance with GDPR
-
Work with all teams at Media Trust to maximise their engagement with Salesforce and provide relevant training
-
Be the day-to-day person handling routine tasks with Media Trust’s web and CRM agencies to progress issues and improvements on the website and our CRM
Monitoring and evaluation:
-
Use Salesforce to track and report on programme KPIs across teams, including diversity, equality and inclusion
-
Assist in developing our systems and processes to support innovation through data and insight
Project support:
-
Support our Digital Manager to deliver our digital services for both staff and Media Trust’s beneficiaries
-
Support with ad hoc digital-related tasks that arise
Key Skills and Experience:
We don’t necessarily expect you to have any specific qualifications for this role; instead, we’re seeking someone who can demonstrate the following skills.
-
Demonstrable passion for digital, with two to three years’ experience in digital or a related field
-
Excellent organisational skills, with the ability to prioritise tasks, manage multiple projects, and meet deadlines
-
Strong problem-solving skills and initiative, with a proactive approach to identifying solutions and improvements
-
Strong interpersonal skills, with the ability to communicate changes effectively, embed them across the organisation, and gather feedback from stakeholders
-
Experience using admin tools within a CRM and website CMS (ideally Salesforce and WordPress), with confidence in learning new digital tools
Desirable
-
Familiarity with tools such as Google Analytics, Eventbrite, Zapier and SharePoint
-
Proficient in working with large data sets, data cleansing and using Microsoft Excel with strong attention to detail
-
Experience in monitoring and evaluation, including the collection of data and using it to support impact reporting and inform decision-making
Please see the full job description attached.
Working at Media Trust
Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team. In return we offer:
-
Remote working with a monthly co-working allowance
-
30 days annual leave (plus bank holidays)
-
Flexible First employer
-
Opportunity to work flexible hours
-
Pension contributions
-
2 volunteer days each year
-
Opportunity to attend up to two Media Trust Open Courses each year at no cost to you
If you are interested, please submit your application by midnight on 17 August. We are using Anonymous Recruitment to reduce bias. Interviews will be in the week commencing 1 September.
The team at Media Trust is committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don’t hesitate to contact us.
We believe in the power of the media to change lives.

The client requests no contact from agencies or media sales.
Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing. Our amazing dogs bring greater independence and an improved quality of life to their partners, offering security, companionship, and practical help with everyday household tasks.
We are looking for a passionate and innovative individual to join our dedicated Marketing and Income Generation Team as a Database Manager. This is an exciting opportunity at a prominent assistance dog charity for someone who has worked in a senior database administrator role and is ready to take on more responsibility or an experienced database manager interested in working in the charity sector.
Position: Database Manager
Hours: 37.5 hours per week (part-time hours considered)
Location: Homebased
Contract: 12-month fixed term contract
Closing date: 17th August 2025
You will be responsible for managing the data infrastructure and insights that support all charity operations, from matching assistance dogs with our partners, to securing vital funding, to measuring impact and outcomes. A proactive approach is key to ensure that you provide comprehensive management, maintenance, and development of Canine Partners' database systems and data recording strategies. You will manage the provision of accurate, timely, and compliant data selections, reports, and analytical insights to support all charity operations. You will have the opportunity to lead major database development projects and shape data strategy across the entire charity.
About you:
• Demonstrable experience in database administration and development.
• Strong understanding of GDPR compliance and data protection in database management.
• Experience in data analysis, reporting, and business intelligence tools.
• Excellent stakeholder management and training skills with ability to work across all organisational levels.
• Experience with database integrations, particularly with websites, email platforms, and third-party systems.
• Meticulous attention to detail and demonstrable commitment to data validation and checking.
Salesforce administration and development experience is desirable, but not essential. Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
Interested?
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
First interviews are scheduled to take place online (via MS Teams) in the week commencing 26th August 2025. Second interviews are scheduled to take place in the week commencing 1st September 2025.
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
You may also have experience in the following roles: Data Manager, Database Administrator, Data Analyst, Business Intelligence Analyst, CRM Administrator, Data Systems Manager, Information Systems Manager, Data Operations Manager, Database Developer, Data Governance Manager, etc.
REF-222 856
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for a capable Finance Officer to to support the effective running of our financial operations and ensure the accuracy and integrity of our financial processes.
- Managing the purchase and sales ledgers, including processing supplier invoices, preparing payment runs, raising sales invoices, and applying VAT as required
- Carrying out daily income and bank reconciliations, posting income to our CRM system (Salesforce), and monitoring Direct Debit payments
- Processing staff expenses and business credit card transactions, ensuring all costs are accurately allocated
- Supporting month-end tasks, including income reconciliations, credit notes, journal postings, and submitting Gift Aid claims to HMRC
- Preparing regular internal and external financial reports, including sponsorship and earmarked donation summaries for the International Office
- Assisting with the annual external audit and maintaining clear process documentation.
If you have strong numerical skills, excellent attention detail, and are looking for a pivotal finance role within a friendly, flexible, and supportive team, then this could be for you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.
The deadline for applications is Friday 08 August 2025, 11.59pm UK time.
Please note:
- The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
- No agencies please - We are managing this recruitment in-house and are not seeking assistance from agencies at this time. We have existing preferred agencies should the need arise.
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a role specific covering letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about data, technology, and making a real-world impact for animals?
AWIP (Animal Welfare Investigations Project) is on a mission to ensure that all animals are protected from organised crime. As we scale our fundraising campaigns and recurring supporter base, we’re looking for a part-time Data & CRM Officer to transform the way we manage supporter data and drive income growth.
We are scaling rapidly — building our membership base, global reach, and digital fundraising channels — and we’re investing in the infrastructure to support that growth.
As part of this journey, we are launching a major CRM transformation project to unify our supporter data, power our fundraising, and deepen relationships with our global supporter community.
You’ll work closely with our Marketing & Communications (MarrComm) team to deliver clean, actionable data for emergency appeals, regular giving campaigns, petitions, and legacy fundraising. Your work will directly help fund frontline rescue operations around the world.
About The Role:
We are seeking a highly motivated part-time Data & CRM Officer to lead the implementation and ongoing development of our new Salesforce CRM and to integrate it with our full digital stack using tools like Zapier.
You will play a crucial role in enabling our small Marketing & Communications (MarrComm) team to access accurate, actionable data for our emergency appeals, recurring giving campaigns, petitions, and legacy engagement.
This is a rare opportunity to build systems from the ground up that will directly support real-world rescues, investigations, and sustainable income generation for animals in need.
Key Details:
-
Contract type: 6-month fixed-term (with strong potential to become permanent, subject to KPIs)
-
Start date: September 2025
-
Location: Remote (Must be UK-based)
-
Working hours: 16 hours per week (100% flexible schedule; some occasional overtime may be required to meet KPIs with strong potential to become full-time)
-
Salary: £13,957 per annum (pro rata), based on a full-time equivalent of £30,500 (35 hours per week)
Key Responsibilities
-
Lead the implementation of Salesforce CRM and ensure smooth migration from legacy systems
-
Build and manage data automations using Zapier or similar no-code automation platforms, connecting platforms such as MailerLite, FundraiseUp, Meta Lead Ads, and Stripe
-
Ensure all supporter data is accurate, deduplicated, well-tagged, and GDPR-compliant
-
Create and maintain segmentation and logic to support targeted campaigns and supporter journeys
-
Collaborate with the MarrComm team to deliver campaign-ready data for fundraising and advocacy
-
Develop dashboards and reporting tools for real-time performance insights
-
Document workflows and integrations to ensure long-term sustainability of systems
-
Proactively identify opportunities to improve donor retention, upgrade journeys, and LTV through smarter data use
Essential Skills & Experience
-
Strong experience working with CRM systems in the non-profit or charity sector
-
Hands-on experience with Zapier and third-party platform integrations
-
Direct experience with Salesforce (or another comparable CRM such as Dynamics or Raiser’s Edge)
-
Understanding of data hygiene, supporter segmentation, consent management, and GDPR compliance
-
Ability to work independently and manage multiple technical tasks simultaneously
-
Confidence in working with both technical and non-technical colleagues
-
Excellent attention to detail and data accuracy
Desirable
-
Experience with MailerLite, FundraiseUp, or similar email marketing and donation platforms
-
Familiarity with other automation platforms (e.g. Power Automate, Make/Integromat)
-
Experience creating fundraising journeys (e.g. welcome series, upgrade campaigns, reactivation flows)
-
Prior experience supporting legacy fundraising or donor segmentation
-
A vegan or vegetarian lifestyle and alignment with cruelty-free principles (desirable but not essential)
-
Experience working remotely and independently within a small, agile team
The Animal Welfare Investigations Project investigates organised animal cruelty and rescues animals.
The client requests no contact from agencies or media sales.
Remote position with some preference for Freetown Sierra Leone, Cape Town South Africa or Nairobi Kenya
SCOPE OF WORK
1. Grantmaking Due Diligence & Onboarding
-
Coordinate the collection, review, and secure storage of due diligence documentation from prospective grantees.
-
Assist with risk screening checks and internal reviews in alignment with Purposeful’s grantmaking policies.
-
Prepare grantee onboarding documentation, including grant agreements and orientation materials.
-
Track submission of required onboarding documents (e.g., bank forms, MoUs, safeguarding policies).
-
Monitor and keep track of the grants due for payment.
-
Respond to grantee and applicant inquiries and proactively update them on the status of their grant awards.
2. Grant Compliance & Documentation
-
Monitor compliance status of all active grants, flagging outstanding requirements and follow-up needs.
-
Ensure that compliance-related deadlines (e.g. reporting dates, grant conditions) are met and documented.
-
Maintain clean, well-organised, and accessible digital grant files, using existing tools or systems (e.g., Google Drive, Netsuite, Salesforce, etc.) to ease retrieval and generation of reports.
-
Support internal checks to ensure that funds are disbursed in line with compliance protocols and funding agreements.
3. Finance Coordination
-
Liaise with the finance team to prepare and verify payment documents, banking instructions, and payment schedules.
-
Support alignment between grant budgets and payment disbursements.
-
Track the movement of funds across grants, ensuring appropriate documentation is in place for each transaction.
4. Donor & Internal Reporting
-
Assist in preparing compliance-related sections of donor reports and internal grantmaking summaries.
-
Track reporting obligations by donor or partner, and ensure all documentation is collected and filed on time, including any relevant country-specific compliance requirements.
5. Audit & Policy Support
-
Prepare documentation for internal and external audits, including sampling, document summaries, and data extractions.
-
Assist in developing and maintaining internal tools (templates, checklists, trackers) related to grant compliance.
-
Contribute to ongoing improvements in Purposeful’s compliance systems, bringing in lessons learned and audit feedback, and emerging regulatory or legal considerations relevant to our work.
"Remaking the world with and for girls"
The client requests no contact from agencies or media sales.
Senior Grants Officer
We have an exciting opportunity for a Senior Grants Officer to support and develop innovative and impactful grant-making programmes, helping to end youth homelessness across the UK.
This is a remote working role with occasional travel into our offices in London (all expenses covered).
Position: Senior Grants Officer
Location: Remote/London (occasional London office working – expenses covered)
Hours: Part-time, up to 30 hours per week
Salary: £33,000–£36,000 pro rata
Contract: Permanent
Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)
Closing Date: 10am, Monday 4 August 2025
Interview Date: First stage interviews will be held online on Wednesday 20 August and second interview will be in person in London (travel expenses paid) on Tuesday 26 August.
About the Role
This role is central to the delivery of the charities mission to end youth homelessness. You’ll help to manage grant-making programmes, develop more efficient systems, and build strong relationships with charity partners, while supporting innovation and promoting impact.
Key responsibilities include:
- Supporting the full grant cycle – from application to reporting – across multiple programmes.
- Streamlining processes and supporting the integration of systems such as Salesforce.
- Managing the grants inbox and acting as the first point of contact for charity partners.
- Coordinating charity relationships, ensuring compliance and capturing impact stories.
- Leading specific programmes in partnerships and Employability Programmes.
- Collaborating with teams across fundraising, comms, and strategy to maximise the value of every grant.
- Writing reports for internal committees and contributing to external communications.
About You
You will be highly organised, analytical, and confident working across systems and teams. With strong communication and administration skills, you'll thrive in a role that demands both rigour and empathy.
We are looking for someone with:
- Experience of administering complex processes or programmes within the charity or housing sectors.
- Strong understanding of CRM systems (Salesforce desirable) and data management.
- An eye for detail, excellent time management, and experience juggling multiple priorities.
- Experience working with stakeholders, assessing applications, and reporting against outcomes.
- A collaborative and curious mindset, and a genuine commitment to ending youth homelessness.
About the Organisation
The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness.
Additional Benefits
- Flexible working opportunities
- Annual flu jab and eye tests
- Cycle to Work Scheme
- ½ day per month to volunteer
- Interest-free travel card loans
- Professional Development Fund
- Employee Assistance Programme
- Private Health Insurance with Vitality (employee contribution required)
You may have experience in roles such as: Grants Officer, Programme Officer, Charity Programme Manager, Impact Officer, Fund Administrator, or Project Grants Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
The Charity and The Vision.
Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
At Scotty's, we believe every bereaved military child deserves our support. As Head of Grants, your role is to secure and manage major, long-term grant funding, maintain strong relationships with funders, and report on our impact to encourage continued support.
I am accountable for…
-
Strategic Grant Income Growth: Developing and delivering an ambitious pipeline of grants income that not only meets but exceeds our annual agreed income budgets. Securing those multi-year, high-value grants that fuel the long-term sustainability of the charity's strategic growth and allow us to reach more families.
-
Grant Funder Relationships: Cultivating and expanding deep, long-term, and genuinely mutually beneficial relationships with a diverse portfolio of military and non-military grant-making organisations.
-
Grant Portfolio Management: Overseeing the lifecycle of all awarded grants, ensuring reporting, optimal allocation and tracking of funds (balancing restricted and unrestricted to best serve our families), and administrative oversight to maintain high standards of compliance and transparency which our funders expect and deserve.
-
Impactful Storytelling and Application Development: Translating Scotty's heartfelt mission and profound impact into compelling, donor-centric narratives and high-quality proposals that truly stand out from the crowd. We want to demonstrate our social value and inspire significant, transformative investment.
-
Best practice grant management: Championing the very best practices in grant fundraising, positioning Scotty's as a charity of choice for major grant-makers.
-
Financial Stewardship & Forecasting: Providing regular, insightful forecasting of our grants pipeline (using Salesforce) and working with the Finance Team to ensure funds are being correctly used and logged - so we always know where we stand.
I am responsible for:
-
Grant Strategy & Planning: Developing and implementing the grants strategy with a comprehensive, rolling programme of grant applications that are perfectly aligned with our charity’s strategic plans and agreed annual budget. We'll be focusing on securing those larger, transformative grants that make a real difference to starting each year with a higher percentage of funding already secured.
-
Funder Research & Identification: Proactively researching and identifying new, high-potential funding opportunities that truly resonate with Scotty's mission and strategic priorities. This means using industry best practices and relationship building to find our perfect partners.
-
Proposal Development & Submission: Leading the end-to-end development of high-quality, persuasive grant applications. This involves crafting compelling narratives from the heart, developing robust budgets factoring in overheads, and ensuring timely submission.
-
Relationship Management & Stewardship: Building and nurturing strong, long-term relationships with both our existing and prospective funders. This means regular, personalised communication, sharing impactful updates and acting as a Scotty’s ambassador at funder events and meetings.
-
Grant Management & Reporting: Meticulously managing all stages of awarded grants, including careful financial tracking (using Salesforce), ensuring we always adhere to grant agreements, and compiling comprehensive, insightful end-of-project reports that truly demonstrate our impact and foster continued support.
-
Internal Collaboration: Working closely with our Families team, Finance Team, Comms Team and Fundraising Team to identify funding needs, gather powerful impact data, and ensure seamless delivery and awareness of all grant-funded activities. We work to weekly transparent Success Measures (3 key agreed metrics which help show we’ve had a great week and give leading and lagging indicators on how we’re doing), monthly and quarterly budget targets and short, daily and weekly team huddles to share good news, keep our culture forefront and ensure we can best support each other and deliver for the charity.
-
Pipeline Management & Forecasting: Develop and maintain a robust pipeline of grant opportunities, regularly tracking progress, and providing accurate forecasting to help us make smart, strategic decisions for our future.
-
Data Management: Ensuring all grant funding information, relationships, and communications are accurately inputted and updated on our charity’s CRM database (Salesforce). Keeping things tidy and organised is key for good governance.
-
Grants landscape: Staying abreast of the trends and developments in the grants and trusts sector, identifying new approaches and opportunities to enhance Scotty's fundraising efforts and keep us ahead of the curve.
-
Team Support: Providing a helping hand with administrative support to other areas of the charity if required. We're all good team players here at Scotty's, and we always support each other.
3-Month Goals:
-
Onboarding & Immersion: Dive deep and achieve a comprehensive understanding of Scotty’s operating system (The Scotty’s OS), our values, our behaviours, our mission, and the significant impact we have. This will happen through intro meetings with everyone on the team and a tailored onboarding program.
-
Grant Portfolio Audit & Handover: Conduct an audit of our existing grant portfolio, reviewing active grants, reporting schedules, and our funder relationships. We'll begin the handover process for existing relationships with the Head of Fundraising, ensuring a smooth transition.
-
Funder Engagement & Feedback: Reach out and initiate contact with at least 5 key existing funders. This is about listening, gathering their valuable feedback, understanding their priorities, and beginning to build those personal, trusting rapports.
-
Pipeline Initiation: Identify and qualify a minimum of 5 new potential grant-making organisations. We'll prioritise those who truly align with Scotty's mission and have the capacity for significant, multi-year funding – our future partners.
6-Month Goals:
-
Income Target Ownership: Take full, enthusiastic ownership of ensuring we are on track to hit our existing grant budget lines. You'll provide regular and accurate forecasting, keeping us all informed and confident.
-
Relationship Deepening: Strengthen relationships with at least 5 key funders, leading to demonstrable progress towards increased or renewed multi-year support.
-
New Grant Acquisition: Secure at least 2 new grants of significant value (e.g. £10k+) from previously untapped funders, showcasing your success in converting those pipeline opportunities into real impact.
-
Strategic Grant Mapping: Develop a comprehensive grant funding strategy, outlining key target areas, funder tiers, and a detailed timeline for our major applications for the next 12-18 months.
-
Impact Reporting Enhancement: Collaborate internally to refine and enhance our reporting mechanisms. We want to ensure our data is readily available and tells the most compelling story for our funder reports.
9-Month Goals:
-
Multi-Year Grant Success: Secure at least one new multi-year grant partnership with an annual income of £50k+, truly demonstrating your ability to unlock larger, sustained funding that makes a lasting difference.
-
Pipeline Expansion & Value: Add £100k+ of new, qualified grant fundraising opportunities to our pipeline each month, always with a keen eye on those high-value prospects.
-
Income Exceedance: Be on track to exceed the annual grant fundraising target, demonstrating strong performance and strategic growth that helps more bereaved military families.
-
Innovation & Best Practice: Introduce at least one innovative approach or best practice (e.g. involving AI) to our grant fundraising strategy. This could be a new, heartwarming cultivation event, a bespoke reporting format, or a new research methodology – anything that helps us grow.
-
Personal Development & Leadership: Review your personal development needs and opportunities, actively seeking ways to enhance your leadership in the grants sector and contribute to the wider fundraising team's success. We believe in growing together.
Essential Criteria
-
Proven experience in charity grant management.
-
Strategic planning: Ability to develop, implement, and evaluate grant strategies that align with the charity’s mission and objectives.
-
Financial acumen: Competence in budgeting, financial monitoring, and reporting for grant programmes.
-
Stakeholder engagement: Strong interpersonal and communication skills, with the ability to build relationships with funders, beneficiaries, partners, and internal teams.
-
Analytical and decision-making ability: Skilled in assessing applications, monitoring outcomes, and making evidence-based decisions.
-
Excellent written and verbal communication: Ability to produce clear reports, guidance, and correspondence tailored to a variety of audiences.
-
Organisational skills: Ability to manage multiple priorities and deadlines in a fast-paced environment.
Desirable Criteria
-
Sector-specific experience: Prior work within children’s bereavement, military-related charities, or with vulnerable children and families.
-
Evaluation and impact measurement: Familiarity with monitoring and evaluating the impact of grant programmes, including data analysis and reporting.
-
Policy development: Experience in developing or reviewing grant-making policies and procedures.
-
Public speaking: Confident in representing the charity at external events, conferences, or media opportunities.
Additional Information
-
The role may require occasional evening or weekend work
-
Enhanced DBS check required
-
Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
-
Families Come First
-
Everyone a Supporter, Every Supporter a VIP
-
Love What You Do
-
Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Job description - Partnerships and Income Manager
Salary: £38,000 per annum
Contract: Permanent
Reports to: Head of Commercial Services
Hours: Full or part-time hours considered, minimum 0.8 FTE
Start date: November 2025
Location: Home-based (travel costs paid for meetings)
Annual leave: 27 days FTE per annum plus Bank holidays (22 days FTE per annum under the Four Day Week)
Please note that at Waterwise we work a Four Day Week, under voluntary agreements which all staff members sign. This means that you will be contracted and paid as full-time but you will sign a voluntary agreement stating that you commit to employing efficiency tools both individual and team-wide to deliver and be paid for 5 days work within four normal 9 to 5 days - the office is closed on Fridays. Training will be provided and you will be expected to continue to refresh your training and to keep up use of the efficiency tools. Annual leave is also pro rata’d. We can answer any questions you may have about this at the interview/s. On a 20 hours a week contract, you would be spending 16 hours a week at work including the equivalent of 2 one hour lunch breaks, and this can be worked in a flexible pattern, such as two full days or more, shorter days.
Waterwise
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. Waterwise is a people-led organisation which prioritises the wellbeing of its staff.
Water scarcity is an urgent issue right here, right now, right across the UK - consistent record-breaking high temperatures and low rainfall, and recurring drought, show how climate change and population growth are already putting our water resources under severe pressure, and this challenge is growing. Water efficiency has to be a big part of the solution, and we support and challenge governments, industry, customers and others to be innovative and ambitious on water efficiency. Our work includes campaigns, events, media, policy and regulatory influencing, research projects, stakeholder engagement and services such as Waterwise Training and the Waterwise Checkmark. We are funded by supporters across and beyond the UK water sector. Our Waterwise Strategic Direction, published in August 2022, tells you a bit more about us. Our UK Water Efficinecy Strategy to 2030 tells you a bit more about our ambition.
At Waterwise we put staff wellbeing first, and our staff surveys show that our team knows, feels and appreciates this. Our values are:
People: We will prioritise staff wellbeing, be an inclusive, kind and positive team.
Purpose: We will deliver independent and ambitious leadership to drive social and political change on water efficiency
Pioneer: We will be forward-thinking and visionary in our approach, being brave and innovative in challenging the status quo
Passion: We will campaign to protect water and the planet and work to keep our own environmental impact as low as possible
We are always looking for bright, committed people with a diverse set of skills and experience to help achieve our vision that water is used wisely every day, everywhere, by everyone. We are a lively, happy, friendly team, and we can’t wait to read your application!
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. Please see more on this below.
We are also working to reduce Waterwise’s own carbon and environmental footprint.
Partnerships and Income Manager Role Description
The Partnerships and Income Manager role involves engaging a range of stakeholders to help generate greater impact and income for Waterwise. The Partnerships and Income Manager will be responsible for researching and identifying potential new business opportunities; conducting outreach to new and existing stakeholders to encourage collaboration; building and maintaining relationships with Waterwise partners, sponsors and members; and assisting with developing winning proposals for funding, in order to deepen the impact we make with individuals, communities and businesses across the UK. The Partnerships and Income Manager will lead on delivery against income targets for our services and events.
Key responsibilities in the role include:
-
Generating income for Waterwise by retaining existing partners, recruiting new partners, selling sponsorship opportunities, and increasing engagement and investment in Waterwise membership and services
-
Researching and identifying new business development leads in line with Waterwise’s commercial strategy
-
Building and maintaining an active pipeline of commercial and partnership opportunities to drive income
-
Conducting market and competitor research and engagement to ensure we have a clear understanding of customer needs and align our services to meet those needs
-
Conducting lead generation and lead nurturing activities, including representing Waterwise at events and conferences, reaching out to potential new partners by email, phone or social media, and conducting introductory meetings with potential sponsors, members and partners
-
Acting as account manager for Waterwise partners, (working alongside the Membership and Marketing Manager who manages member relationships), leading on administration such as ensuring Salesforce CRM is up-to-date, conducting Waterwise’s ethical screening process for potential partners, managing partnership agreements and payments
-
Working with the Memberships and Marketing Manager to design and implement communications to demonstrate how partnering with Waterwise offers value for money and delivers against ESG commitments
-
Working on grant funding proposals and project bids
-
Working with the wider team to assist in the development of content for our newsletter, social media, blogs, trade media and press
-
Assisting the team with organising events (e.g. Waterwise annual conference)
-
Attending conferences, seminars and meetings to represent Waterwise
The above is not an exhaustive list of activities but hopefully gives you a sense of the role and requirements.
Partnerships and Income Manager Person Specification
We need someone who is proactive and a self-starter, with exemplary communication and relationship building skills.
-
Target-driven and commercially-minded, with a proven track record of income generation through sales, sponsorship and grant funding
-
Experience in business development, sales, commercial services or relationship management roles
-
Experience in writing successful new business proposals, compelling pitches and funding bids
-
Good interpersonal skills to work collaboratively with a range of stakeholders and forge great relationships inside and outside of the organisation
-
Ability to approach new leads with confidence, including making ‘cold’ introductions to new organisations
-
Excellent networking skills and confidence to ‘work the room’ at meetings and events
-
Strong organisational skills, including the ability to plan and work proactively to meet deadlines
-
Proactive and action-oriented approach to achieving income targets and KPIs
-
Confident communicator, with excellent written and verbal communication skills and strong negotiation skills
-
Ability to positively promote Waterwise and its work
-
Ability to work flexibly within a small team that works from home
-
Ability to manage own time and prioritise tasks
-
Ability to communicate across the team about your work and workload
-
Commitment to equity, diversity and inclusion and wellbeing
-
Eligibility to work in the UK
Benefits
At Waterwise the wellbeing of our employees is our number one priority. To recognise the fantastic work our team does in driving water efficiency, and to support their wellbeing, we have a wide range of employee benefits, beyond statutory commitments. These include:
-
Positive, values-based environment and an inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload
-
Strong emphasis from CEO on wellbeing and workload management
-
Homeworking and a small allowance for occasional shared office working
-
Four Day week - being paid full-time but working 80% of this (or pro rata equivalent), in exchange for using tools to work efficiently - for full-time employees this equates to a day off every week, in addition to annual leave
-
Flexible working
-
Part-time working
-
27 days annual leave per annum for full-time employees (or pro rata equivalent for part-time colleagues), plus Bank Holidays (pro rata’d to 22 days full-time equivalent as we work a Four Day Week)
-
Death in service benefit at x2 of salary
-
Paid chartered and professional memberships
-
Individual and team training budgets
-
Maternity leave and maternity adoption leave beyond statutory
-
Childcare costs for activities undertaken outside normal working hours
-
Sickness pay beyond statutory
Equity, diversity and inclusion
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.
We are committed to treating all current and prospective employees fairly and to ensuring that our workplace and employment practices are free from discrimination, harassment or victimisation on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply. Everyone in our team has a role to play in helping Waterwise become more diverse and inclusive, and we hope you will join us for this next stage in our journey - for this role we therefore particularly encourage applications from candidates who are likely to be under-represented in Waterwise’s workforce. These include people of the global majority, LGBTQI+ people, and men.
We want to ensure that our recruitment process is inclusive of and accessible for everyone. If you are interested in applying for a role with us and think you may need some additional support or reasonable adjustments made to any part of the recruitment process, please get in touch.
How to apply
To apply for this role, you will need to answer role-related questions. Please provide evidence and examples from your work history or other aspects of your life to answer the questions and demonstrate how you meet the criteria required. Please refer to the person specification when you are doing this.
Our goal is to remove bias from the hiring process and so rather than asking you for a CV and cover letter, we have set up role-related questions which will allow us to assess your approach to a problem and understand what knowledge and skills you have. Your answers will be anonymised, randomised and reviewed by the selection panel. We will use these scores to shortlist for interviews. We also think giving feedback is incredibly valuable for candidates, so at the end of the process, you'll see how well you performed during the application process.
The closing date for applications is 23:59pm on 31st August 2025. There will be a two-stage interview process. First interviews will be held on 17th September 2025 and second interviews will be held on 29th September 2025. First interviews will be held online via Zoom and second interviews will be held in person in Birmingham (venue TBC).
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet.

The client requests no contact from agencies or media sales.