Send Volunteer Coordinator Jobs in Cricklewood, Greater London

World Obesity Federation is seeking a Campaigns and Membership Coordinator to join their team. 

World Obesity Federation (WOF) is a worldwide federation with over 100 members and takes a holistic view of obesity from cause and prevention to treatment. WOF is a lead partner to global agencies on obesity, including WHO, and a member of the Global Obesity Coalition.

This position will lead on member communications and management, as well as the campaign management for World Obesity Day. Main responsibilities will include managing the day to day membership provision for the organisation, acting as Project Manager for World Obesity Day, leading on campaign resource development, liaising with members and chairing the Global Advisory Group.

The Campiagns and Membership Coordinator will join the Communications Team.

Desired skills and experience - experience of running campaigns (ideally health and/or charity related), experience of working within a membership organisation, understanding of working at a global level, additional languages.

Required - Excellent spoken communications and interpersonal skills, right to work in the UK and able to travel internationally.

First interview 1st October

Second interview with a presentation 3rd or 8th October

Praxis is a dynamic, award-winning human rights charity. We have 40 years of experience working with migrant communities in London. Our immigration advice service offers support to more than 2,000 people each year. Praxis provides a safe space and support through immigration advice and support to access services such as housing and health. We run peer support groups that build social networks and confidence. Together with people with lived experience, Praxis campaigns for a compassionate and humane immigration system where no one is discriminated against based on their immigration status, race, or class.

Praxis has recently significantly scaled up its campaigns and communications work. We are looking for a new Stories and Media Coordinator to join our Fundraising and Communications team, to help ensure that people with lived experience of the immigration system are the driving force of our dynamic communications work, whilst also building the organisation’s profile and amplifying our systems-change work.

You will play an integral role in the Fundraising and Communications team in an ambitious organisation.  

We are looking for the below skills and experience:

· Strong experience and understanding of working with experts by experience in communications, media and storytelling work, including excellent understanding of safeguarding and risk management;

· Significant experience of developing and maintaining good relationships with a range of journalists;

· A sharp understanding of what makes a strong story;

· Strong communication skills, both written and verbal;

· Ability to build relationships and rapport with a wide range of people.

See the Person Specification and Job Description for more detail. 

Our Attractive Benefits Package Includes 

· A 35-hour working week including flexible working hours (pro rata for part time posts)

· A hybrid work model 

· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays) 

· Option to buy up to 3 days annual leave each year.

· 1-day additional birthday leave

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute. 

We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status. 

Please see our website to find out more about our work.

For further details, please contact Josephine Whitaker-Yilmaz, our Policy and Public Affairs Manager.

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. 

If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.

Application deadline: Monday 30th September 2024 at midnight.  

Interviews will be held on Tuesday 15th October 2024.

Our Activity Service 

The Activity Service is an important part of our organisation, delivering high quality activities to the older people of Merton. Our Activity team create and deliver a wide range of activities including a daily lunch club, crafting, poetry, singing and exercises at our centre in Mitcham and other locations across the borough of Merton.

The Activity service is busy and vibrant where no two days are the same, the service has over 10,000 attendees a year, taking part in over 700 activities and exercise classes. The service enables our community to live more healthily, happily and independently in later life. 

Age UK Merton is in its second year of a new 3-year Strategic Plan, which aims to increase outreach and engagement across the borough, and our activities programme is a very important part of that.

About the Role 

We are recruiting an Activity Coordinator to support the Activity Service Manager in the delivery and development of the Activity service. 

The Activities Coordinator will be a hands-on role, working with the team to deliver a wide range of activities both existing and new at our centre and across the borough of Merton.

The role will play a key part in organising the delivery of existing activities, ensuring they are delivered to an exceptional standard with the service users at the heart of the service. 

The role will on occasion deputise for the Activities Service manager, overseeing both the team and the delivery of activities. This role will play an important part to increase our outreach across Merton. 

About You 

You are an enthusiastic, motivated and organised person with excellent people skills who’s looking for a role where real impact is made on the lives of the people you are supporting. Your approach to problems is with a positive outlook and a can-do attitude, you are ready to get involved in the delivery of the service, leading by example and spending time connecting and supporting the clients who attend the activities. 

Experience of supporting older people in a health and social care function is not essential but desirable. What is important is your ability to work as part of a team but also using your initiative, being flexible and collaborative across the team at Age UK Merton. All our employees demonstrate our values of Quality, Integrity, Kindness, Inclusivity and Collaboration, and you will see this reflected throughout the people who make Age UK a wonderful place to work. 

Job Description 

We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt. 

Job title: Activity Coordinator 

Salary: £28,000 - £31,500 per year 

Hours: Full time 37.5 hours per week 

Responsible to: Activity Service Manager

Based at: Elmwood Centre in Mitcham and various locations across Merton. This role requires the delivery of activities in person at our centre. 

Contract: Permanent

Age UK Merton supports over 3,000 older people a year, our mission is to provide quality advice and services that meet the needs of older adults in Merton.

We have a comprehensive package of employee support, including a holistic approach to our employees’ health and wellbeing.

We offer:

25 days annual leave, plus bank holidays. In recognition of long service, this annual leave entitlement will increase to 27 days after 5 years’ continuous service, and to 30 days after 10 years’ continuous service.

Age UK Merton gifts an additional three days leave between Christmas and New Year.

Admittance to our employee benefit scheme Medicash- a suite of health and wellbeing support.

Enrolment into our pension scheme.

Key Result areas 

• Innovate, develop, and deliver a wide range of new and existing activities for service users. 

• Encourage clients to attend and participate in a range of activities

• Welcome all clients who attend the activity centre and enable them to engage in activities. 

• Deputizing for the Activity Centre Manager. 

• Create and collate feedback from service users. 

• Identify and develop existing volunteer roles within the Activity Service.

• Work collaboratively with other Age UK Merton Services and teams to provide help and advice to clients who are identified as needing additional support.

• Building strong collaborative relationships with external partners who deliver exercise classes. 

Organisation and Coordination of Activities 

• To organise the delivery of all activities and exercise classes in the centre. 

• To be actively involved in the ongoing development and design new activities held across the borough. 

• To support the planning and development of Age UK Merton’s quarterly activity guide to include all events at Age UK Merton. 

• To plan and coordinate the distribution of the activity guide across the borough. 

• To encourage the attendance of activities to new and existing clients. 

Volunteers 

• Working with the Volunteer Service identify and develop roles and responsibilities of volunteers who support the Activity team. 

• To coordinate and organise the team of volunteers who support the Activity service. 

Administrative Duties  

• Responsible for daily banking and reconciliation of cash for all activities. 

• Introduce new ways to pay for activities such as online bookings. 

• Take bookings for all activities and input details on to the CRM. 

• Answer telephone enquiries for the Activity centre. 

• Greet all clients and volunteers attending the Activity centre. 

Data Capture, Evaluation and Reporting.  

• Respond to feedback and suggestions from clients to develop activities. 

• Keep records up to date on the CRM for attendees of all activities. 

• Working with the Activity Service Manager to expand the delivery of activities into areas of the borough not currently served. 

• Working with the Activity Manager to develop client feedback opportunities. 

• Support the Activity Manager to identify and write up case studies for funding applications. 

• Use the CRM to run reports to support funding bids and reporting. 

General  

• Establish good working relationships with all relevant stakeholders and liaise as required Comply at all times with the policies and procedures of Age UK Merton. 

• Ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery. 

• Carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu. 

• Attend staff meetings and personal supervision and appraisal meetings. 

• Be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets. 

• Act as a representative of the values, beliefs and principles of AUKM at all times 

• Undertake any other duties that are requested and commensurate with the grade and remit of the post. 

Please inform us of any reasonable adjustments we can make to support you through our recruitment process.

The closing date for applications is 21st of October.  

Interviews will take place in our offices in Mitcham the week of the 28th of October. If you have not heard from us by this date, you can assume that you have not been shortlisted.

General information about Age UK Merton  

Age UK Merton is an independent charity operating within the national Age UK network to provide services for older adults in the London Borough of Merton. Our role is to ensure that older adults can easily access the support, services and care they need as they get older. 

Our Priorities 

We are passionate about making a difference to the lives of older people in Merton. Our Strategic Plan outlines our three key priorities to improve health and wellbeing by: 

1. Providing high quality advice and practical support 

1. Building social connection

1. Creating opportunities for lifelong active ageing 

Our Vision 

Supporting our community with opportunities to love later life 

Our Mission 

To provide quality advice and services that meet the needs of older adults in Merton 

Our Values 

We want to be known for: 

Inclusivity – A safe, inclusive place to be for all clients, volunteers and staff 

Collaboration – Working with partners across sectors to get the best outcomes for Merton’s older adults 

Integrity – Robust privacy and confidentiality procedures - trusted staff and volunteers

Kindness – A supportive, empathic place to work, volunteer or receive support 

Quality – Providing accredited, person-centred services, respected throughout the borough 

About the Tropical Health and Education Trust (THET)

Today, one billion people will never see a qualified health worker in their lives.

Since 1988, THET has been working to change this. From reducing maternal deaths in Uganda to improving the quality of hospital care for injured children in Myanmar, we work to strengthen local health systems and build a healthier future for all.

We do this by leveraging the expertise and energy of the UK health community, supporting Health Partnerships between NHS institutions, Royal Colleges and academic institutions in the UK and those overseas.

In the past ten years THET has reached over 100,000 health workers across 31 countries n Africa, the Middle East and Asia in partnership with over 130 UK institutions. In 2018, the charity had a turnover of £5m and employed 30 staff across six offices. From 2020 onwards, our turnover will be £8m a year

Job Purpose

The Monitoring, Evaluation and Learning (MEL) Coordinator position sits within the Research, Evidence and Learning team and will make a key contribution to the quality of our programmes. The post holder will keep abreast of state-of-the-art M&E approaches to ensure the use of technically appropriate monitoring and evaluation models and information systems. The post holder will support the design of new programmes as well as provide technical advice and input to the monitoring, evaluation and learning of existing programmes. The Coordinator will also play a crucial role in ensuring that our external communications and policy work (at all levels) are informed by and accurately represent our evidence base.

Design, Monitoring, Evaluation and Learning Lead the development of proposals from a MEL perspective, including contributing to and leading on theories of change, and the development of MEL frameworks. Design, lead and manage participatory processes to establish country programme MEL systems. Lead development of organisational tools and processes – e.g. developing reporting templates for project reports where not supplied by the donor Lead the development of quality programme standards and tools for their implementation. Advise on and support the building of an evidence base of impact. Support development of theories of change for development of strategic goals for Health Alliances. Support the development of indicators and monitoring of Alliance activity. Support the design and implementation of evaluations. Building MEL Capacity Provide hand-on technical assistance to teams in the monitoring, evaluation and review of existing projects. Support staff with development/use of MEL tools and processes. Provide input and assistance to MEL activities, including data collection and analysis, and evaluation design. Foster learning within programmes, through sharing lessons learnt, evaluation results as well as playing a key role in strengthening organisational learning. Ensure that monitoring visits are meaningful and capture data sought and feed into management decisions.

To apply for this role please send your CV and a cover letter to THET by midnight on 27th of September. With the subject line MEL Coordinator.

This is an extremely rewarding job at the heart of impactful partnerships, developing young people's employability skills, knowledge, experience and access.

We are looking for a consistently reliable and organised professional to join our team in this important post. You will be working closely with the Partnership Programmes Manager to ensure our vital employer relationships and school/college activities (mainly across west London) are well coordinated and managed.

Our partnerships are diverse, and include employers such as GSK, SEGRO, Heathrow Airport and Jacobs Engineering. Our trust and foundation donors include John Lyons Charity, Garfield Weston Foundation, the Greater London Authority and Inspire Hounslow.

Your role will include:

- Working with our Partnership Programmes Manager to effectively support key relationships, including ongoing communications with employer partners.

- Supporting our Partnership Programmes Manager with coordinating employer engagement events and activities.

- Ensuring we effectively celebrate and communicate our partnership projects.

To succeed in this role you will need to be an energetic person who thrives in a fast-paced working environment. You will need to be highly organised, pro-active and constantly dependable. You will also need to have good written communication skills, and excellent at maintaining relationships, while being motivated by having a positive impact on the lives of young people.

Volunteer Coordinator

£25,000 + benefits (25 days annual leave, reward scheme and pension)

Leatherhead, Surrey

About the role:

We are looking to appoint a Volunteer Coordinator. This is a newly created role. The Volunteer Coordinator will support the Volunteer Manager in the development and delivery of Rainbow Trust’s volunteer programme.

The post holder will be the first point of contact for volunteering enquiries and will be involved in all aspects of the volunteer programme including recruitment. Induction, management, engagement and retention.

This is an excellent opportunity to maintain a breadth of volunteer coordinator experience with increased responsibility.

What we’re looking for:

Conscientious and disciplined approach to work – good customer service with the ability to liaise with different stakeholders, manage workload effectively.

A helpful and supportive team member – who can work collaboratively with others.

A high level of attention to detail and accuracy – producing precise, high quality, consistent work to meet deadlines.

Confident use of MSOffice – you have strong attention to detail, are comfortable working with data, and produce high quality work.

Ability to develop and maintain harmonious relationships – you have the ability to inspire and provide advice and support to all volunteers

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

• Flexible working hours to balance home and working life
• Access to the Blue Light Discount Card Scheme, and other rewards and discounts
• Time off in lieu
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Bike to work, season ticket loan and payroll giving schemes
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping
• A recommend a friend recruitment referral bonus

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

How to apply:

Please send your CV and a covering letter highlighting why your application meets the criteria set and should be considered above others to us via the link.

Interview dates: Interview dates to be confirmed

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Do you want to help build a world where no one feels lonely or left behind?

Do you care deeply about the welfare and dignity of older or vulnerable adults?

Do you have experience in social care or working with people with a wide variety of needs and abilities?

If you answered yes to all of the above, this could be the role for you! We’re looking for a Neighbourhood Care & Phoneline Coordinator with experience and enthusiasm for older people to join a well-established and vital programme. The Neighbourhood Care & Phoneline Coordinator reports to the Senior Manager – Older Adults & Volunteering and works in a team alongside the Neighbourhood Care Coordinator and the Befriending & Volunteering Coordinator. This part-time post plays a vital role in supporting isolated older adults in the Bermondsey and Rotherhithe areas. If you are a good listener, compassionate, flexible and able to take initiative, this is a fantastic opportunity for you. What we do Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.

The role

In this role, your key responsibilities will include:

• Supporting older people aged 55+ in Bermondsey and Rotherhithe: providing strength-based assessments of individual needs and support to help reduce loneliness, improve health and wellbeing and increase older adult’s opportunities to connect to their local community.

• Delivering a shared phoneline and inbox offering signposting support to older adults.

About you

You are passionate about the power of community, and particularly volunteers, to connect and support people, and you like to work in collaboration with others. You are methodical with demonstrable experience in supporting older or vulnerable adults, particularly able to show experience in working with volunteers to meet the needs of the community. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities.

 About us

We are an energetic, experienced, and passionate team of 17, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years. This role is 26 hours per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Monday 30th September.

At LMSU, being student led is one of our core values. Student groups/communities play a vital role in building a community of like-minded individuals at LMSU, we have one of the most diverse student body’s that are always coming to us to make their ideas come true. As the Student Communities Coordinator, you play a vital role in making this happen, through your guidance and leadership you have an impact on students’ life to give them the best experiences and skills to develop themselves and build a community at London Met. You will support with event management, finances, team building, risk management, University policies & procedure and other training. Working with students to be the best student group leaders they can be and take these skills with them for their future.

If you believe this role is for you, why not apply today.

To apply please send your CV, and a Cover Letter which outline how you meet the person specification in the Job description (No more than two A4 pages).

We are committed to maintaining a diverse workforce, as we understand the importance of having staff with varied lived experiences and backgrounds that reflect various needs of our student community. We welcome applications from all, and we strongly encourage applications from people of ethnic minorities, people with disabilities, people with dependants and people who identify as LGBTQIA+. We conduct anonymous shortlisting, and all our interview panels have Unconscious Bias Training to support a fair recruitment process.

Are you passionate about supporting older people with dementia and their carers to enage with activies across Lewisham? If so, we want to hear from you! 

Age UK Lewisham and Southwark is looking for a part time coordiantor to deliver arts and crafts, physical exercise and singing groups for people with dementia in Lewisham. You will be delivering the programme with the support of our volunteers and working directly with freelance workers and community partners.

The successful candidate will have a good undersatnding of the needs and issues affecting older people including dementia awareness. 

They will be able to work as part of a team and travel within Southwark and Lewisham. Great interpersonal skills required along with the ability to work to Age UK Lewisham and Southwark’s values to empower and enable older people to lead fulfilled lives.

Employee Benefits:

• 26 days annual leave + bank holidays (pro rata)
• Additional 1 day leave for Birthdays
• Access to an Employee Assistance Programme including access to a helpline for partners and dependents
• Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
• CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
• TechScheme members – enabling employees to purchase tech and home furnishing through AUKLS and spread the cost from their salary

AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

For full details, please download the Recruitment Pack which includes a Job Description and Person Specification.

Closing date for applications – 9am on Tuesday 24 September 2024.

Interviews will take place week commencing 30 September 2024 at Stones End Day Centre, Southwark.

Job Description

The Jewish Museum London has undergone substantial positive change over the past year, moving out of our Camden site and moving to a ‘Museum without Walls’ model. With new leadership installed at both lay and staff levels and a consultation process about to begin for the development of a five and fifteen-year strategy the Museum is looking for a new member of the team to assist our new CEO, Sally Angel, as she works to deliver a new vision for the Museum.

Our museum is made up of passionate and expert staff and a collection of over 40,000 objects which are both accredited and designated with Outstanding status by Arts Council England. Our learning programmes hold multiple awards, and our visitor feedback is consistently very high, however, we have much bigger ambitions than our current success. The Museum is looking to expand, in space, in profile and in audience reach. We are looking for someone passionate about our potential to assist the CEO and the wider team as we move forward to the next phase of the Jewish Museum London.

Reporting to the CEO, the appointed candidate will have the organisational and administrative skills to ensure the CEO and SLT can efficiently run the Museum as well as provide general administrative support to the office.

The full application pack including responsiblities and personal specification is availble to view as a PDF or on our application page by clicking 'Apply'.

Purpose of the role

Tech Angels (previously Tech to Community Connect) is a service which aims to reduce digital exclusion across Surrey. In recent years, and particularly now in a post-pandemic society, so much connection happens digitally; those without the knowledge or equipment to connect to the internet are at a very high risk of loneliness and isolation, which have a significant negative impact on physical and mental health.

To combat this, we provide devices on long term loan to people who are disabled or living with a health condition, family carers, of older age, or to those with another vulnerability. We also offer a ‘match’ with one of our team of volunteer Tech Angels, to help with digital literacy and confidence.  We also supply sim cards with data to those, who don’t have wi-fi, so that they can be connected. 

The purpose of the role will be to drive and coordinate referrals into and through the service, making sure that people facing digital exclusion get the support they need to get (and stay) connected.  Ultimately the outcomes we are focused on achieving are a reduction in health inequality and an increase in wellbeing.

Main responsibilities

1. Coordination of Tech to Community Connect activity in a defined part of Surrey

2. Communication with people using the service, carers, volunteers, organisations that may have referred to the service and other stakeholders

3. Database management, record keeping and impact measurement following all data security policies

4. On-going support for people using the service who are in a ‘match’ with a volunteer Tech Angel, those waiting for a ‘match’ or those who are accessing another part of the service

5. Writing case studies and sharing the stories of people the service is helping

6. Promoting the service by pro-actively building relationships across organisations and groups in Surrey

7. Working as a team to ensure we are delivering the highest quality of services

Person specification

It is essential that you have:

· Excellent communication skills with the ability to communicate effectively in a range of formats and with a variety of audiences 

· Advanced organisation and coordination skills

· Good level of computer literacy including all Microsoft packages with experience of using a range of databases

· A high degree of self-motivation and able to work on own initiative

· Live within Surrey and be prepared to travel across the county when required

· The ability to either work from home (with regular work in the community) or be based in our office in Burpham, Surrey

It is desirable that you have:

· Experience and knowledge of working with people who are Disabled, have a long-term health conditions and/or carers

· Experience and/or knowledge of working or volunteering in digital inclusion or technology training

· Confident and persuasive presentation skills

· Experience in group facilitation or training

· Volunteer management knowledge and experience

· A good understanding of the Health, Social Care and Voluntary, Community and Faith Sector (VCFS)

· An understanding of GDPR and adult safeguarding principles

This role requires the successful applicant to have an Enhanced Disclosure and Baring Service check (and we will organise and pay for this for you if you are successful). 

As part of a remote working and flexible team we will support you to find the ways of working that suit you best. 

What we offer you:

· Induction training and support

· On-going training and development and the opportunity to complete accredited training

· 27 days annual leave per annum (excluding bank holidays) 

· Access to our Employee Assistance Programme

· Equipment (laptop and mobile phone)  

· Pre-agreed expenses

· Prospects of career development

· Company Pension Plan

· A great team and an interesting role!

Union Chapel has been running an important project to assist asylum seekers resident in Islington contingency hotels.

With funding made available by Islington Council, we provide wraparound support in the form of orientation workshops; health and wellbeing; information relating to the asylum process; ESOL classes; social activities and befriending.

Union Chapel is a church with a strong commitment to social, economic, racial and climate justice. Alongside Margins our charity for people living precarious lives, we aim to ensure dignity and self-determination for all who are seeking safety within the UK. Union Chapel is also well known as a venue for music.

Union Chapel is located in Compton Terrace, N1 but the bulk of the work will take place either in the hotels or in premises close to them in Kings Cross.

The post holder will work closely within the Church team and alongside the Margins staff, especially with our Social Justice Worker.

This post is part time – 3 and ½ days per week.  Some early evening work may be required.

Responsibilities and Duties

Run regular ESOL classes and organise new groups according to students’ needs

Recruit volunteers who will provide regular learning opportunities and befriending for hotel residents, including recruitment from within the resident group

Arrange Safeguarding courses and DBS checks for volunteers

Provide information to potential and newly recruited volunteers on the values, activities and scope of the programme

Maintain regular contact and support for volunteers

Manage a timetable for ESOL groups

Liaise with hotel staff and external partners to maximise learning opportunities for students

Plan English classes and provide appropriate learning materials and resources

Provide volunteers and participants with information on other opportunities within our programme such as workshops on the asylum process and health and wellbeing and other free opportunities

Report any safeguarding issues in a timely manner

Work closely with our Social Justice Worker and attend weekly drop-ins

Carry out follow-up referral work

Person Specification

Essential

Experience of providing ESOL

Understanding of approaches to language learning

Understanding of the situation of asylum seekers in the UK and empathise with them

Experience of volunteering, recruiting and supporting volunteers

Good organisational and administrative skills

Experience of group work in a community setting

Knowledge and understanding of safeguarding concerns for vulnerable adults

Desirable

Ability to speak one or more of the languages spoken by hostel residents, currently Farsi, Arabic, Tigrayan, Kurdish Sorani, and French

Qualification in adult education

Closing date for applications:  4 October, 2024

Interviews: week of 14 November, 2024

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Location: Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT with some local outreach work to be undertaken

About the role 

Working across the Crisis Brent teams you will lead on the delivery of our volunteer programme and member involvement opportunities. You will be responsible for the recruitment of new volunteers, the support of existing volunteers and volunteer supervisors to maintain a positive volunteer experience. You will work across teams to ensure volunteer’s experience of volunteering is positive and play a key role in volunteer retention. You will be collaborative and dynamic in working with the team to identify and develop new volunteering opportunities.  You will have the ability and confidence to increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will be flexible and innovative in reaching a diverse group of people from across the local community.

You will have experience of working with people who are social excluded and have lived experience of homelessness. You will understand the importance of delivering equitable services and can empower our members to share their experience and contribute to continuous service adaptations and improvements. You will be creative and inclusive in establishing Brent-specific member involvement opportunities so members can influence our service locally. You will work across teams to ensure we deliver our service with people experiencing homelessness, instead of delivering a service to people experiencing homelessness. You will work with the central Crisis team to respond to member involvement opportunities, influencing policy and providing members with the opportunity to share their story with the wider public and media.

About you 

• Experience of developing and implementing volunteer programmes.

• Experience of working with socially isolated and excluded groups. 

• Awareness of psychologically informed approaches.

• Person-centred, sensitive, and empathetic to the needs of members.

• A track record of successful partnership working. 

• Flexible and adaptable to change.  

• A strong team player, able to use own initiative and reflect on own practice.

If you’re interested learning more about this role, we invite you to attend an open evening on Tuesday 1 October from 5.30 – 7.30pm at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 6 October 2024 at 23:55

Interview date and location: Wednesday 16 October 2024 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.

Can I use Artificial Intelligence (AI) technology for my application? 

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

A fast-expanding IAPT compliant Service requires a service administrator to support a team of volunteer counsellors.  Mind in Enfield and Barnet is a local, independent mental health charity, working in partnership with other statutory and voluntary organizations to provide a range of services to the local community. The service administrator will work alongside volunteer counsellors, service managers and other clinical staff. This is an integral service of the organization delivering counselling to around 650 people per year. We are looking for a highly motivated and enthusiastic individual with work experience in a counselling service.

Seeking a proactive and experienced Administrator to ensure the smooth day-to-day running of a busy and growing IAPT counselling service through excellent administration skills. You will work closely with and support the Therapy Service Co-ordinator and Therapy Service Administrators to ensure effective administration and organisation of the service.

Experience

• Experience of working in mental health service provision and voluntary sector
• Experience of working in a client-facing administrative and reception role
• Experience in appropriate handling and storage of confidential and sensitive information
• Excellent secretarial skills

Skills

• Awareness of the needs of people with mental health issues in the community
• Commitment to valuing diversity
• Excellent verbal and written communication skil
• Excellent multi-tasking and time-management skills
• Excellent organisational skills
• Ability to set up and use databases and reports as required
• Ability to meet deadlines and sometimes work under pressure to tight deadlines
• Good listening skills and an ability to work with challenging clients
• Ability to work flexibly as part of a small team as well as on own initiative
• Ability to deal with a range of staff issues with confidence and be a pillar of support for the service

Knowledge

• Excellent IT skills and knowledge of Microsoft Office Suite (including OneDrive) and database systems
• Good knowledge of office administration
• Previous experience of diary management and scheduling

Education & Qualifications

• 5 GCSEs or equivalent
• NVQ in Administration or equivalent

This position is part time, (22 hours per week) and is based in our Enfield Office in Fore Street, N9. The office hours are:

Mondays 3-8pm, Tuesdays 3-8pm, Wednesdays 12-6pm, Thursday 10-4pm

Please see attached Job Description for a full list of duties and details on the role.

Deadline for Applications - Monday 30th September 2024.