Senior account manager jobs

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for a Junior Technical Support Engineer to join us on a full-time basis, working 36 hours per week, for a six- month fixed term contract.

The Benefits

• Salary of £27,864 - £31,393 per annum, depending on experience (pro rata)
• 26 days' annual leave (pro rata) plus public holidays
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is an exciting opportunity for a customer-focused IT professional with first-line support experience and a Microsoft 365 qualification to join our dedicated organisation.

You’ll have the chance to build your IT support experience and develop an impressive portfolio of expertise whilst enjoying plenty of learning and development opportunities to help you grow.

So, if you're ready to take the next step in your IT career while supporting the vital work of a national charity, we’d love to hear from you.

The Role

As a Junior Technical Support Engineer, you will provide essential first-line IT support to ensure the smooth operation of our infrastructure across multiple sites.

Working with the IT Infrastructure Manager and senior engineers, you will resolve helpdesk incidents, provide on-site technical support, and maintain hardware across park locations.

You will also conduct account administration tasks such as password resets, access management in Active Directory, and assisting third-party providers during site visits.

Additionally, you will:

• Support desktop installations, printer maintenance, and basic network troubleshooting
• Respond to hardware and software queries by phone or email
• Help develop IT strategy through technical input and ongoing learning
• Gather infrastructure data and contribute to documentation efforts

About You

To be considered as a Junior Technical Support Engineer, you will need:

• Experience working in a busy office environment, providing 1st line support to colleagues
• Excellent customer service skills
• Microsoft 365 Fundamentals qualification
• A full, valid driving licence

Other organisations may call this role 1st Line Support Technician, Trainee Technical Support Engineer, Service Desk Technician, Helpdesk Support Technician, IT Support Technician, or Technical Support Analyst.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Junior Technical Support Engineer, please apply via the button shown. Successful candidates will be appointed on merit.

Job Purpose:

To provide operational management of the Substance Misuse Through-the-Gate (SMTTG) programme, which supports Lambeth and Southwark women in custody and their transition back into the community. The Coordinator will play a key role in ensuring the service is delivered to a high standard by line managing staff, developing strong partnerships with prisons and recovery services, and fostering a culture of quality, learning, and accountability.

The post holder will also hold a caseload, working directly with women in custody to support them into community services. They will provide robust Through-the-Gate (TTG) support on release and continue to work with women in the community for up to six months to ensure a smooth transition and sustainable recovery.

Key Responsibility Areas:

1. Lead the operational management of the Substance Misuse TTG programme, ensuring high-quality, trauma-responsive support for women impacted by the criminal justice system
2. Manage and develop staff to foster a strong, inclusive, and reflective team culture
3. Deliver direct support to women, ensuring a trauma-informed and person-centred approach
4. Develop effective relationships with key stakeholders in prisons and the community to strengthen partnerships and share expertise

About Us

The Greater Manchester Women’s Support Alliance (GMWSA) was established in 2016 by seven organisations who provide support services to women across all ten boroughs in Greater Manchester (GM) who may be vulnerable or have unmet support needs.

We came together as the GMWSA in order to ensure that our collective voice is heard by policy makers and commissioners of services. We represent the interests of our beneficiaries and service users, we share good practice and experience and ensure that no service operates in isolation. GMWSA is now formed of nine Member and Associate Member women’s centres having a presence in each of the 10 local authority areas across GM all of whom are collectively funded to deliver support services across GM to women either involved in the Criminal Justice System, or whose vulnerability and marginalisation leaves them at risk of offending, but all also have individual funding streams to ensure their provision reaches every woman in need of support.

Alliance members offer a full range of services to women who need support around issues such as domestic abuse, housing, mental health, substance misuse, education, employment, training, and confidence/self-esteem, all delivered with a trauma responsive approach. 

This post is open to WOMEN ONLY, exempt under the Sex Discrimination Act (1975) Section 7(2) and in accordance with our safeguarding procedures, will require a DBS check.

Purpose of the Role 

We are looking for a Chief Executive Officer to join GMWSA to transform the Alliance to meet future challenges around function and funding.

You will shape and implement the strategic direction of the Alliance, ensure the smooth running of the charity, provide leadership to staff, support the Board of Trustees to fulfil its strategic and governance duties and ensure the delivery of grants and contracts.

Main Duties & Responsibilities

Strategic Direction

• Provide leadership and direction for the organisation and its staff in line with our vision.
• Clearly articulate and communicate GMWSAs vision, mission and values to staff, partners and others.
• Drive GMWSA’s strategy and business plan while establishing clear targets.
• Lead the development of innovative programs and services that align with GMWSA's mission.
• Ensure awareness of relevant current and changing legislation and good practice.
• Proactively build, maintain and leverage relationships with strategic partners, stakeholders and influencers to shape policy, secure support and ensure GMWSA’s voice is heard in key local and national forums.

Supporting the Board

• Responsibility for working with and advising the Board of Trustees with regard to strategic developments, delivery of grants and contracts, opportunities and challenges.
• Responsibility for working with the Board to develop the relationship with members.
• Support the Board of Trustees to ensure that the organisation is in all aspects legally and financially compliant and operating to best practice.
• Advise and work with the Chair and Board of Trustees in developing its structures.
• Ensure GMWSA has up-to-date policies on safeguarding, data protection and other regulatory requirements and that these are reviewed regularly and adhered to.
• Act as Company Secretary and Safeguarding Lead for the charity, undertaking appropriate training as necessary.
• Develop and maintain a risk management strategy to identify, monitor, and mitigate risks affecting GMWSA, including financial, legal, and reputational risks. 

External Affairs

• Promote and encourage multi-agency partnerships with third sector, statutory bodies and the funding and delivery of projects, following our code of ethics and strategy.
• Ensure effective participation in relevant local and regional networks and foster relationships with community leaders and stakeholders.
• Oversee the development of systems to measure the organisation's impact, ensuring clear, evidence-based reporting of outcomes to funders and stakeholders.
• Lead on using evaluation findings to drive improvements in services, delivery models and organisational strategy.
• Represent the work of GMWSA in publicity and media opportunities, with quotes and interviews, ensuring a consistently good public image and reputation. 

Finances and Fundraising

• Accountable for fundraising from a range of sources to deliver GMWSA’s agreed strategic objectives in the medium term and working towards an increased sustainability in the long term.
• Responsibility for liaising with funders, writing applications and applying for grants from various government funds, trusts and foundations.
• Responsibility for securing corporate partnership.
• Ensure grants are spent appropriately within aims of the charity, the grants’ terms and in accordance with Charity Commissioner regulation.
• Ensure effective grant management processes are in place across member organisation in order to deliver grants and contracts.
• Report to funders in a timely and accurate way.
• Oversee budget management.
• Oversee all financial reporting ensuring it is accurate and done on a timely and regular basis, including the annual accounts/annual report.

People Management

• Provide leadership, direction and motivation for the team of staff, ensuring supervision and appraisals are carried out regularly.
• Lead on embedding EDI principles and ensuring the GMWSA’s policies and practices reflect its commitment to antidiscrimination and inclusivity.
• Lead initiatives to strengthen internal infrastructure to align with long term strategic goals.
• Ensure robust professional development opportunities for staff fostering an environment of learning and growth. 

Digital Transformation

• Ensure GMWSA is compliant with funder requirements to become IASME accredited.
• Develop and lead a digital transformation strategy to improve internal processes, communication, and service delivery, making the most of emerging technologies.

Person Specification

Knowledge and Experience

• Proven ability to think strategically and develop and implement long-term plans.
• Experience of leading organisational change and managing periods of transition.
• Experience of managing a dedicated team with a range of roles and responsibilities.
• In-depth knowledge of the charity sector, including relevant legislation, best practice, and compliance requirements.
• Strong understanding of financial planning, budgeting, and financial management, including preparation for year-end in line with Charity SORP.
• Proven track record of securing funding from a range of sources, including trusts, foundations, statutory bodies, and commissioners.
• Experience of managing commissioned services or programmes of work.
• Understanding of safeguarding responsibilities and risk management.
• Working knowledge of data protection regulations and responsibilities.
• Knowledge of national and regional policies relevant to our work, including a strong understanding of the VCFSE landscape in Greater Manchester.
• Understanding of the role of a Board of Trustees with experience enabling good governance and compliance.

Skills and Leadership Style

• A motivational and collaborative leadership style that fosters trust and enables people to thrive.
• Ability to develop and communicate a compelling strategic vision that inspires internal and external stakeholders.
• Excellent public speaking and presentation skills, with the ability to represent the organisation with credibility and impact.
• Strong written communication skills for funding applications, reports, policy responses, and wider communications.
• Ability to build and sustain positive relationships with a wide range of stakeholders and strategic partners.
• Strong critical reasoning and listening skills; able to analyse and synthesise complex information and make sound decisions.
• Ability to manage multiple priorities, balancing short-term pressures with long-term strategic goals.
• Proven ability to lead service and organisational development, including improving systems and processes for greater efficiency and impact.

Values and Personal Qualities

• High level of empathy and understanding of the challenges experienced by the communities we support.
• Committed to the values, vision, and social purpose of the Alliance.
• A strong advocate for equality, diversity, and inclusion, actively embedding these principles in our culture and practice.
• Personal resilience, with the ability to remain focused and effective under pressure.
• Open to alternative perspectives and committed to listening to diverse voices to inform decision-making.

Accountable to: The Board of Trustees

Hours: 37.5 hours per week

Salary: £45,000 - £47,000 per annum dependent on experience.

Pension: 5%

Annual Leave: 25 days, plus bank holidays and the days between Christmas and New Year, rising by 1 day per year of continued service to a maximum of 30 days. 

School Improvement Officer

We wish to appoint two experienced senior leaders to help deliver educational excellence and effectiveness across the 155 Church of England schools and academies in Chichester that belong to the household of faith in the Diocese.

This is hybrid-working role offering flexible working and can be either full or part-time.

Position: School Effectiveness Officer

Location: East Sussex/Hybrid

Salary: £55,000 - £58,000 per annum depending on qualifications and experience for 37.5 hours per week or a pro-rata salary of £44,000 - £46,400pa for 30 hours per week (0.8 contract)

Hours: Full-time, 37.5 hours per week or part-time, 30 hours per week (flexible working)

Contract: Permanent

Closing Date: Sunday 22nd June 2025

Interview Date: Interviews will be held in Hove on Tuesday 11th July 2025

About the Role

We are looking for one School Effectiveness Officer to provide support to schools in East Sussex and another to schools in Mid/West Sussex.  Both roles are offered as full-time positions; however we are happy to receive applications from candidates who may be looking for a part-time role. 

The organisations vision for Education is to be “deeply Christian, serving the common good.” We are seeking new team members who can support the development of school improvement and Christian distinctiveness provision across Church of England schools and academies.

The principal duties include:

• Providing advice and support to school leaders on strategies for improvement and raising standards in church schools
• Developing effective processes for school improvement based on monitoring, review and evaluation principles. 
• Supporting church schools and academies in their preparation for and response to Ofsted and SIAMS inspections.
• Advising school leaders on the development of the distinctive Christian character and the promotion of spiritual, moral, social and cultural development in the life of their schools and academies.

As an employer, and as a Church House team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.

About You

Our ideal candidate will:

• Be an experienced Headteacher with a record of delivering school improvement and educational excellence.
• Be a practising Christian and committed to the role that church schools play in the formal education and raising of standards.
• Have the ability to build strong professional relationships, have challenging conversations and hold senior school leaders to account with sensitivity and understanding.
• Show evidence of good leadership and organisational skills and have the ability to prioritise tasks, risks and opportunities.

For full details of the job please see the job description and person specification when you click to apply.

Please note this is post to which a Genuine Occupational Requirement under paragraph 1 of Schedule 9 of the Equality Act applies, the requirement being that the post holder is a practising Christian.

About the Organisation

The vision of the Diocese is to help people within the Diocese to know, love and follow Jesus. Based in Hove and serving the people of the Sussex across more than 360 parishes and 155 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

What we offer:

• One of the core values is flexibility. The Diocese offer flexi-time and the opportunity to apply to use the DBF’s remote working policy to work from home for part of the week.
• 28 days of annual leave, plus bank holidays and two privilege days per year or a 0.8 pro-rata equivalent.
• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
• Free parking, and the ride to work scheme and development opportunities

The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.

This role is subject to an Enhanced DBS check and the post will involve travelling around the Diocese, some evening work and occasional work at weekends. 

Please note this is post to which a Genuine Occupational Requirement under paragraph 1 of Schedule 9 of the Equality Act applies, the requirement being that the post holder is a practising Christian.

Other roles you may have experience of could include Improvement Officer, Effectiveness Officer, School Improvement Officer, School Effectiveness Officer, School Effectiveness and Improvement, School Effectiveness and Improvement Officer, Head Teacher, Teacher, Deputy Head, Head of Year, School, Education, Education Improvement Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

35 hours a week: Flexibility available to structure around evening/afterschool hours and weekend sessions

Hybrid role (working from the office in Morden, home and in other locations)

We are looking for an outgoing and self-motivated individual to help drive and develop vision, mission and strategy to progress the youth work of both the Schools and College Pastors initiatives under the Ascension Trust umbrella and as lead for the Synergy Network.

The focus in this role:

• Coordinating and supporting the Schools and College Pastor initiatives and developing strategies to grow and strengthen the work of our teams and also to promote the network and collaborations with other organisations.
• Enthuse and engage with stakeholders who want to work to combat serious youth violence, including faith groups, police and public sector.
• Develop and implement a future strategy for School and College Pastors and the Synergy Network.
• Develop funding bids for future initiatives such as the prevention of serious youth violence, working with the Youth Endowment Fund, Violence Reduction Units, and developing funding streams for the School and College Pastor initiatives with appropriate funding bodies.
• Develop vision, strategy and training for growth in new and existing initiatives.
• Develop and maintain a communications strategy for the Synergy Network, including events organisation, website and social media maintenance.
• Support the Synergy Network board by organising events, maintaining the website and social media platforms.
• This is a role that allows for flexibility and creativity in approach with training and support available to grow the individual in post.

Further information about this opportunity can be found in the Job Specification.

Please click the Apply button for application details. We will not accept CVs in the absence of a completed application form.

Closing date: 30 June 2025

The postholder is required to be a Christian. The Equality Act 2010 Schedule 9, Part 1 applies to this post.

No enquiries from agencies or media sales.

YMCA St Paul's Group aims to support and empower young people and communities throughout London and beyond by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those who are at risk of homelessness. As one of the largest YMCAs in Europe, we’re proud of our dual identity as a Charity and Registered Provider of Social Housing.

As part of a bold phase of planned growth under our three year strategic plan, the role of Group Director of New Business & Partnerships has been created. This is an opportunity for a forward-thinking leader to help shape the future of YMCA St Paul’s Group by developing impactful partnerships and unlocking new business opportunities that align with our mission.

Working closely with the CEO and the Executive Team, you will lead our business development efforts, build strategic partnerships, and position YMCA St Paul’s Group to grow our reach and relevance. While the initial focus will likely be in Housing and Support, we also see huge potential in Health & Wellbeing services and beyond.

We are looking for an enterprising and inclusive leader with a strong track record of business development within commissioned or regulated services. You will bring commercial acumen, a collaborative spirit, and a natural ability to build relationships with a wide range of stakeholders. While housing experience is valuable, we also welcome candidates with transferable knowledge and experience from other regulated sectors. You do not need to be of Christian faith, but you must be able to respect our ethos and uphold the values we live by.

At YMCA St Paul’s Group, it’s our people who make the difference. We’re committed to creating an environment where colleagues feel a deep sense of belonging and are supported to grow and thrive. That’s why we were recently recognised as one of the UK’s Best Workplaces for Development by Great Places to Work – an achievement that reflects our culture of care, learning and continuous improvement.

We hope that, as you learn more about us, you’ll be excited by the opportunity to be part of our next chapter – and the difference we can make, together.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.

The College is seeking to appoint a Safeguarding Administrator and Deputy DSL to support the delivery of high-quality pastoral care in the School, liaising with and working alongside the pastoral care team. The Safeguarding Administrator will be a Deputy Designated Safeguarding Lead and will liaise with external agencies as required.

The successful candidate will provide a high level of comprehensive administrative support for the safeguarding and pastoral care team. You will be a competent IT user with excellent communication and interpersonal skills.  The ideal candidate will be highly organised along with  time management skills and the ability to prioritise and react with competing demands.  Familiarity with current safeguarding and child protection legislation in the UK would be desirable as well as experience of working within a multi-agency or educational environment.

The College offers a competitive salary, pension membership with life assurance cover, generous school fee discount, private health plan and other lifestyle benefits.

The School is committed to the principles of equal opportunity, diversity and inclusion. We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community.

Further details and application pack can be downloaded via our website.  Applications must be made via the Epsom College Application form. 

Closing date 20th June 2025

The post is exempt from the Rehabilitation of Offenders Act and as part of the selection process a criminal check by the Disclosure and Barring Service will be required. Epsom College is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

YMCA Lincolnshire is seeking a dynamic, compassionate and strategic Chief Executive to lead our organisation into its next chapter.

With a proud legacy of supporting vulnerable individuals and empowering communities, we are looking for a CEO who will bring both vision and action to enhance our impact and ensure our sustainability.

As CEO, you will be the driving force behind YMCA Lincolnshire’s mission—providing inclusive services rooted in Christian values to those who need it most.

Reporting to the Board of Trustees, you will shape and implement our strategic direction, lead a dedicated team, and ensure operational excellence across our services.

You’ll be the public face of the organisation, forging strong relationships across local, regional, and national networks—including across the YMCA federation and with YMCA England & Wales—and championing the voices of those we serve.

This is a rare opportunity to make a lasting impact on the lives of people across Lincolnshire.

If you’re ready to lead with heart, purpose and clarity—apply now and help shape a stronger, more inclusive future for our communities.

The school will support up to thirty learners,
with social, emotional and mental health needs, providing a broad and balanced 
curriculum alongside bespoke support to improve pupils’ positive mental health and 
wellbeing. Driven by a fully-inclusive philosophy, we want to empower our learners 
through: 
• real-world experiences 
• outstanding learning and teaching 
• rigorous and high–quality critique and feedback of pupils’ work 
• dynamic leadership – including staff and pupil leadership 
• a culture of respect 
• pathways to post-16 education, employment or training.

About Olive AP Academy – North View

Just forty minutes from central London by train, OA – North View is a brand new SEMH provision, which is due to open in September 2025. This school will support up to 30 learners with social, emotional and mental health needs, providing a broad and balanced curriculum.

Alongside this, we will also offer bespoke support for our pupils’ mental health and wellbeing and help for pupils to understand themselves and their emotions. We will be driven by a fully-inclusive philosophy and we want to empower our learners to realise their full potential so that they can take their space successfully in the wider community. We will:

• give pupils real-world experiences

• deliver outstanding learning and teaching

• offer rigorous and high–quality critique and feedback of pupils’ work

• develop dynamic leadership – including staff and pupil leadership

• maintain a culture of respect

• create a pathway to post-16 education, employment or training

This is your chance to improve the education, and lives, of some of the most vulnerable children and young people in Tilbury, Essex. If you have the experience and enthusiasm to make a lasting difference to the pupils we support, we would love to hear from you.

Thank you for your interest.

Kerry Geary 
Head of School, OA-North View