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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years.
As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery.
Financial Leadership
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Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board.
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Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board.
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Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks.
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Identify and manage financial risks, ensuring integration into the organization’s risk register and adherence to appropriate mitigations.
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Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes.
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To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures.
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To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary.
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To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation’s auditors and delivery of recommendations arising from the Audit process.
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To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House.
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Oversee the transactions, activities and processes of the external payroll provider.
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To monitor and advise on current and future tax legislation, with a view to optimisation.
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To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements.
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To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board.
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To oversee the payroll function to ensure employees are paid in an accurate and timely manner.
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To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised.
Compliance and Risk Management
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Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies.
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Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements.
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Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation.
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Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders’ requirements.
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To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees.
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To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance.
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Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees.
Business Support Operations
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Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives.
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Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values.
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Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials.
Strategic Contribution
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Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators.
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Provide financial and operational insights to inform strategic decision-making and long-term planning.
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Foster a culture of continuous improvement and financial accountability across the organisation.
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Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term.
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Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them.
Team and Stakeholder Engagement
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Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations.
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Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management.
People management and development
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Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended.
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Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
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Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy.
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Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
Person Specification
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ACA/ACCA/CIMA Qualified, CPE up to date.
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Strong financial management experience at a similar level within the charity/not for profit sector
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A proven track record of leading, developing and inspiring small teams
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Experience of strategic business & financial planning, forecasting and budget management.
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Sound experience of producing month-end management accounts and audited year-end financial accounts
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Experience of managing and using financial systems
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A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation
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Experience of managing change and change programmes
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A track record of initiating, leading and managing associated risks
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Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally
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Confident IT skills; confident using Microsoft Office applications, especially Excel
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Experience designing and introducing new financial processes, procedures and reports
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Working knowledge of QuickBooks software [advantageous]
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Experience working with a Board of Trustees [advantageous]
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Understanding of Charity Commission and Companies House reporting requirements
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Project and/or professional services experience
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Understanding of Charity Law
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Experience of working in the not-for-profit sector
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Understanding and experience using the Charity Governance Code
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Experience in working with Charity SORP
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Legal experience – as so far as they can scrutinise and review basic contracts and their revenue recognition requirements and VAT implications
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Strategic and forecasting experience
To apply, please send your CV and a supporting statement addressing each point in the Job Description, use examples and evidence to demonstrate how you meet the criteria.
Incomplete applications may not be considered.
We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.
Interview Process:
We are currently accepting applications for this role, and the position will remain open until we have appointed the right candidates. We reserve the right to close the vacancy at any time once a suitable appointment has been made. We therefore encourage early applications to avoid disappointment.
To help people solve their problems by providing options.
Shape the future of Fréa – a unique partnership of three Irish charities working together to create greater impact.
We’re looking for an ambitious, creative fundraiser to build on a strong foundation and develop Fréa’s next generation of income and partnerships.
Fréa brings together three established Irish charities with a shared commitment to supporting Irish communities across the North of England. We believe that, by working together, we can achieve more than any of us can alone.
We are now looking for an exceptional Head of Fundraising and Development to help us realise that ambition.
This is an exciting opportunity for an experienced fundraiser who enjoys building relationships, spotting opportunities and turning ideas into sustainable income. You will have the freedom to shape Fréa’s fundraising approach, develop new partnerships and funding streams, and help establish the partnership as an increasingly influential and sustainable organisation.
You will build on a strong platform already created by Fréa’s existing fundraising work, while bringing fresh thinking and new energy to its next stage of development. You will work closely with senior colleagues and Boards across the three partner charities, developing compelling propositions and identifying opportunities where Fréa can achieve more by working collectively.
Importantly, this is collaborative fundraising, not competitive fundraising. Fréa’s role is to complement and add value to the excellent fundraising already undertaken by its three partners. You will need the judgement to recognise when an opportunity is best pursued by Fréa, by an individual partner, or jointly – always respecting existing relationships with funders, donors and corporate partners.
We are looking for someone who combines fundraising expertise with relationship-building, creativity and excellent partnership skills. You will be comfortable working strategically while also getting stuck into the practical business of developing networks and events, cultivating relationships and securing income.
This is a rare opportunity to help shape the fundraising direction of an emerging partnership with an established history, a strong network and significant potential for growth.
If you are excited by the idea of building something collaboratively, creating new opportunities and helping three organisations achieve greater impact together, we would love to hear from you.
If you would like an informal chat about the role please contact any of the Fréa Trustees: Ant Hanlon Chief Executive at Leeds Irish Health and Homes, Breege McDaid, Director at Irish Community Care or Patrick Morrison, Chief Executive at Irish Community Care Manchester.
To promote the welfare and inclusion of Irish communities throughout Britain, in particular, those residing in the North of England.
The client requests no contact from agencies or media sales.
Help us make a bigger difference to families
Home-Start Barnet, Brent & Harrow supports families with young children through challenging times. We are looking for an experienced and organised Finance & Business Manager to ensure our charity’s finances and core business functions run smoothly.
This is a varied, hands-on role within a friendly and committed team. You will lead our day-to-day financial management while overseeing governance administration, HR processes, contracts and organisational systems.
What you’ll do
You will:
- Produce management accounts, budgets, forecasts and financial reports.
- Monitor income, expenditure and cash flow.
- Oversee QuickBooks and the work of our Finance Administrator.
- Provide financial information for funders, the CEO and Trustees.
- Coordinate governance, compliance and risk-management processes.
- Oversee routine HR administration and work with our external HR advisers.
- Manage key suppliers, contracts, insurance and IT support.
- Line manage the Finance Administrator and work closely with the Office Administrator.
- Improve systems and help the charity work more efficiently.
About you
You will have:
- Strong charity finance or business-management experience.
- Practical experience of using QuickBooks and producing management reports.
- A relevant finance qualification, such as AAT Level 3 or 4, or equivalent practical experience.
- A good understanding of budgets, financial controls and reconciliations.
- Experience of governance, HR administration, contracts or office systems.
- Experience of supervising or managing staff.
- Excellent organisation, accuracy and attention to detail.
- The confidence to take ownership, work independently and communicate clearly.
You will be practical, approachable and comfortable working across different areas in a small charity. You will enjoy improving systems, solving problems and helping colleagues do their jobs effectively.
The role is office based and requires someone who can stay focussed and productive, working around a busy team
The client requests no contact from agencies or media sales.
ALDER HEY CHILDREN'S CHARITY
Job title: Executive Assistant
Salary: £31,125 - £39,823
Hours: 37.5 hours per week
Location: Alder Hey Children's Charity (based within the hospital), Liverpool. Hybrid working available.
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting-edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role
This is an exciting opportunity to join the Charity as an Executive Assistant, providing high-quality support to the Senior Leadership Teamand support for the governance functions.
You will manage complex diaries, coordinate meetings, and deliver key administrative support in a fast-paced environment. Working closely with senior leaders and the Executive Affairs and Governance Manager, you will ensure deadlines are met, confidentiality ismaintained, and operations run smoothly.
The successful candidate will be proactive, organised, and resourceful, with excellent communication skills and the ability to prioritise competing demands. This rewarding role offers variety, responsibility, and the chance to make a meaningful impact across the organisation.
Key responsibilities will include:
Executive and administrative supportfor the Senior Leadership Team
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Provide high-quality, proactive executive and administrative support to the Senior Leadership Team.This willincludesupportingthe management of complex diaries and inboxes, coordinating appointments and meetings, resolving schedulingconflictsandanticipatingrequirements and priorities.
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Support charity-wide projects, initiatives and working groups, coordinating activity and following up actions asrequired.
Governance Function Support
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Support the Executive Affairs & Governance Manager inmaintainingeffective, well-organised governance processes and delivering governance-related activities across theCharity and its subsidiary.
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Provide administrative support to the Trustee Board and other Boards,Committeesand working groups, including scheduling meetings,coordinatingand collating agendas and papers, attending meetings, draftingaccurateand professional minutes,maintainingactionlogsand following up agreed actions.
Event Planning
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Support the planning, organisation and delivery of high-quality internal and external meetings and events, includingManager and Senior Leadership Team meetings,workshopsand other events at internal and external venues.
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Coordinate eventlogistics, including venues, suppliers, attendees, materials, catering,technologyand other requirements, ensuring events run smoothly and delivergood valuefor money.
Stakeholder Engagement and Collaboration
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Build positive and effective working relationships across the Charity and with colleagues at Alder Hey Children’s NHS Foundation Trust and other key partners, supporting collaboration and shared organisational priorities.
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Maintain the highest standards of confidentiality, professionalism and discretion when handling sensitive information and engaging with internal and external stakeholders.
Please see the attached Job Description and Person Specification for more information.
Our Values
At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.
Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.
Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.
Passion
We are passionate about what we do and inspire others.
Magic
We are creative, fun and child-led, creating special moments and going the extra mile.
Additional Information
In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.
This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.
Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
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How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
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Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
Closing date: Monday 14th September 2026, 12pm
Interviews will be held in person at Alder Hey on Tuesday 22nd September 2026
The client requests no contact from agencies or media sales.
This is a unique opportunity to lead a respected charity dedicated to supporting individuals affected by trauma and adversity. As Chief Executive, you will provide inspirational leadership, driving our vision, strategy, and impact while ensuring the organisation remains financially sustainable, well-governed, and focused on delivering high-quality services that transform lives.
Working closely with our Board of Trustees, staff, volunteers, donors, and partners, you will champion our mission and identify new opportunities for growth and innovation. We are seeking a strategic and values-driven leader with experience of working within trauma-informed environments, a strong track record of securing grant funding, and the ability to build and maintain excellent donor and stakeholder relationships. The successful candidate will also have training experience and/or confidently stand in-front of large audiences discussing sensitive topics.
This is an exciting opportunity for a compassionate and ambitious leader who can inspire others, strengthen our charitable impact, and help shape the future of our organisation. If you have the vision, leadership experience, and commitment to making a meaningful difference in people's lives, we would love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £60,000 - £80,000 FTE (£48,000 - £64,000 Pro rata for part-time), commensurate with experience
Contract: Permanent | Part-Time (0.8 FTE) | Year-round (Flexible working patterns considered)
Reporting to: The Head
St Catherine’s is seeking a visionary Director of Strategic Partnerships & Development to join our Senior Leadership Team. In this pivotal executive role, you will lead the strategy for our fundraising, external relations, corporate partnerships, and business development initiatives—shaping the future financial resilience and educational ambition of the School.
You will be responsible for securing philanthropic support, cultivating major donors, developing strategic partnerships and generating sustainable income opportunities. Whether your background is in corporate partnerships, high-value fundraising, commercial growth, hospitality, or professional services, this is an extraordinary opportunity to leverage your relationship-building expertise to make a lasting impact. Prior experience in the education sector is not required.
The Opportunity
As a senior ambassador for St Catherine’s, you will shape and execute an ambitious strategy to diversify income, engage key stakeholders, and maximize the value of the School’s brand and physical assets.
Reporting directly to the Head, you will oversee our Development and Alumnae Relations functions while collaborating closely with Admissions, Marketing, and Finance.
Key Priorities:
- Philanthropy & Major Gifts: Build and steward a pipeline of prospective donors, leading capital campaigns, grant applications, and major gift initiatives across alumnae, parents, and benefactors.
- Strategic Partnerships & Commercial Growth: Identify and secure mutually beneficial collaborations across business, technology, arts, sport, and the wider community.
- Alumnae & Community Engagement: Deliver an exceptional engagement strategy that turns network affinity into meaningful advocacy, mentorship, and support.
- Asset Optimization: Partner with executive colleagues to identify commercial opportunities within the School’s Site Masterplan and facilities.
- Data-Driven Strategy: Champion CRM systems and performance insights to track growth, evaluate potential initiatives, and guide executive decision-making.
About you:
- Senior Commercial Leadership: Proven success in a brand-led, growth-focused, or customer-centric organization.
- Relationship Mastery: Outstanding networking, negotiation, and influence skills with high-net-worth individuals, foundations, or executive stakeholders.
- Strategic Vision & Execution: The ability to translate big-picture strategy into clear, measurable execution frameworks.
- Data Literacy: Comfortable utilizing data insights, CRM systems, and performance dashboards to track pipeline conversion and guide choices.
- Ethos & Integrity: Alignment with St Catherine’s values, a commitment to holistic education, and an uncompromising dedication to child safeguarding.
Why Join Us?
At St Catherine’s, we offer a collaborative environment and a competitive benefits package, including:
- Flexible Working: Part-time (0.8 FTE) with flexible working patterns considered.
- Pension Scheme: Generous employer pension contributions (up to 12% employer).
- Holiday Allowance: 25 days plus Bank Holidays (pro-rata), available to book year-round.
- Fee Remission: Discounted school fees for daughters attending St Catherine’s.
- Health & Wellbeing: Comprehensive Health Cash Plan, complimentary lunches during term time, and a Cycle to Work scheme.
- Convenience: Free ample on-site parking.
How to Apply
Please submit your application online via My New Term by 10:00 AM on Tuesday 1st September 2026.
Please note: Applications will be reviewed on a rolling basis, and interviews may be scheduled prior to the closing date. Early application is strongly recommended.
St Catherine’s is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to child protection screening, including checks with past employers and an Enhanced DBS with Barred List check. St Catherine’s is an equal opportunities employer.
The client requests no contact from agencies or media sales.
- Location: Cambridge
- Salary: £50,775 - £53,450 per annum
- Contract period: Permanent
- Start date: As soon as possible
We are looking for an experienced and motivated individual to join our team as Senior Technical Specialist (Nature Positive) to lead important programmes of work within the Business & Nature team including the development of corporate nature strategies, supply chain frameworks, net positive impact, nature-related risk and impact assessments and ecosystem target setting.
This position presents an exceptional opportunity to work with leading global businesses and other stakeholders and play a leading role in translating nature ambition into practical on the ground impact. As a senior member of the team, you will get involved in wide ranging projects and activities, contributing technical expertise across different geographies and sectors including renewable energy, mining and food and agriculture. You will be presented with opportunities to apply and grow your proven knowledge and experience of the business and nature field through the practical application of fast evolving frameworks, models and concepts.
The role combines significant technical knowledge of biodiversity and nature-related issues with the ability to work collaboratively across teams, communicate effectively with external stakeholders and contribute to the development of new opportunities that advance the goals of the Business & Nature Programme.
A collaborative and dynamic team player, you will be a recognised expert in the field of business and nature, with an established skillset in research and analysis, written and verbal communication, and leading relationships at a senior level. You will have an in depth understanding of the international landscape for business and nature, the role of the private sector in halting and reversing nature loss, and the interconnections between nature and wider sustainability issues.
In return we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre and a host of cafés and restaurants.
Please download the job application pack below for further details on how to apply.
The closing date for applications is Monday, 31 August 2026.
Fauna & Flora is a nature conservation charity protecting the diversity of life on Earth for the survival of species and habitats and the planet


The client requests no contact from agencies or media sales.
About Us
For over 21 years, The Pickering Cancer Drop-In Centre has offered free, holistic support to anyone in our community affected by cancer through complementary therapies, talking therapies, art, and our supportive community.
In 2025 alone, we had 1,911 individual visits and 1,021 therapy sessions - entirely through the dedication of our volunteer team. We are currently renovating our new centre, and we want to use it to reach further into our community than ever before. This is the first paid role in our history.
About the Role
As our first Executive Director, you will be the single point of accountability between our Board of Trustees and the day-to-day operation of the Centre - working alongside our (voluntary) Centre Manager and (voluntary) Volunteer Manager to support their roles, not duplicate them. You'll lead our strategy delivery, guide the charity's move into its new home, and oversee a service redesign informed by a fresh programme of visitor, volunteer and community research.
About You
You already know how to do this job - you've held a senior, accountable position in a charity or comparable organisation and can bring that experience from day one. You're confident reporting to a board of trustees, comfortable getting things done, and able to win the trust of a highly experienced, long-standing volunteer team through competence and credibility, not authority alone.
Key Activity Areas
• Financial management – budgeting, financial controls, and reporting to the Board and Treasurer
• Governance & best practice – supporting trustees to discharge their statutory duties; maintaining the policy suite and risk register
• HR & people leadership – supporting our entire volunteer and therapist team; communication is key to our volunteers
• Fundraising – write and lead on a fundraising strategy, implement new funding streams and be the ‘face of Pickering’ – local networking will be essential
• Change management – leading the transition to our new centre and evolving service model with care and consultation
• Compliance – safeguarding, health and safety, GDPR, and other regulatory requirements
Qualifications - Desirable
All the below are not necessary qualifications but would assist with this role:
• CIPD qualification, or equivalent hands-on HR experience
• A recognised governance qualification (e.g. Chartered Governance Institute) or completion of a charity leadership programme or similar
• Financial management experience – a qualification would be useful but not essential
• Safeguarding lead training
Experience and Competencies — Essential
• Senior leadership experience with genuine authority and accountability in a charity or comparable mission-led organisation
• A track record of reporting to and working with a board of trustees or non-executive directors
• A track record of leading organisational change, with evidence it was genuinely adopted
• Sound financial literacy - budgets, management accounts, financial controls, dealing with auditors
• Working knowledge of safeguarding, risk management and regulatory compliance
• Excellent written and verbal communication, including board-level reporting as well as the ability to speak in public
• Experience making a leadership role pay for itself, through income generation, cost savings, or both
• A genuine, demonstrable commitment to Pickering's mission
Experience and Competencies — Desirable
• Fundraising experience across grants, trusts, community fundraising and corporate partnerships
• Experience within the cancer support, wider healthcare, or hospice sector
• Lived experience of cancer, personally or through supporting someone close to you
• Experience leading a refresh of a brand or a rebrand, service redesign, or physical relocation of services
• Familiarity with Tunbridge Wells and the surrounding local community
Safeguarding
This role involves working with adults who may be vulnerable by virtue of serious illness. The successful candidate will be required to undergo an enhanced DBS check and satisfactory reference checks before appointment, and will act as, or oversee, the charity's designated safeguarding lead.
Equality, Diversity and Inclusion
Pickering is committed to equal opportunity for all and welcomes applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. A copy of our Diversity, Equity and Inclusion policy is available on request.
How to Apply
Please apply by Sunday 6 September 2026. Interviews are expected to take place w/c 14 September 2026.
To ensure that everyone impacted by cancer in our community has the love, care, and support they need.
The client requests no contact from agencies or media sales.
ID: 1861 Senior Website & Digital Content Manager
Service: Digital Marketing
Salary: Grade 4 point 38: £37,867.30 pro rata (£46,703 FTE) per annum, plus £480 home-based allowance FTE per annum (£389 pro rata)
Location: Homebased
Hours: Part time, 30 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Temporary 12 month contract (mat leave)
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the Website and Digital Content Team through a crucial period. You will have the chance to manage a portfolio of websites, including Family Action’s and Relate’s, and oversee the development and creation of digital content for a range of channels. You will manage a small team and work collaboratively across the wider development and external affairs directorate to drive brand awareness and income generation.
Main Responsibilities (for details check the job description and person specification):
· Strategically manage a portfolio of websites across two distinct brands and a number of sub identities, ensuring they meet organisational goals, user needs, and sector best practice.
· Lead on the development and creation of digital and multimedia content across Family Action and Relate brands to support key business objectives
· Lead continuous optimisation of sales and donation journeys across Family Action and Relate websites, including testing, personalisation, and conversion rate improvements.
· Oversee the development of a new Relate website as part of a wider adaptive change programme, working closely with the Website and UX Manager and other key stakeholders.
· Use sophisticated analytics, data and insight tools to test, measure and evaluate content and website performance against KPIs, drive decisions and prioritise enhancements.
· Line manage a small team including a Website and UX Manager, Digital Marketing Executive, Content Executive and two temporary Website Project Managers
Main Requirements (for details check the job description and person specification):
· Extensive experience of website development and management within complex organisations
· Extensive experience of managing complex digital projects with multiple stakeholders such a website builds
· Experience of optimising website user journeys to drive a measurable increase in conversions such as sales and donations
· Ability to drive and manage content generation, working with a range of subject matter experts and within a robust governance architecture Extensive experience of using tools such as Google Analytics, Google Tag Manager, Google Search Console and Bing Webmaster to successfully plan, measure and evaluate content performance
· Experience of line management
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Monday 31st August at 23:59. Please note, we may close the position early if we find the right candidate.
· To learn more about Family Action: Careers
Interviews will likely to take place virtually during the first week of September 2026.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: matthew.dennis (full email address located on advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
Community rail is a unique and growing grassroots movement made up of community rail partnerships, station volunteer groups and other community-led initiatives across Britain.
Together, these organisations and volunteers deliver a wide range of initiatives, from engaging young people and building confidence in rail travel, to improving accessibility, enhancing stations, supporting biodiversity projects and creating community spaces that bring people together.
Community Rail Network is the national membership and umbrella body for the community rail movement across England, Scotland and Wales. We empower, support and champion community-led partnerships and groups, helping them create social, environmental and economic value through their work.
Our team of 22 colleagues is based across Britain, working mainly from home while coming together regularly online and in person. We are a collaborative, values-led organisation, passionate about making a difference through community rail.
We believe in nurturing talent, supporting professional development and creating an environment where everyone can reach their potential while maintaining a healthy work–life balance.
About this role and your main responsibilities
We are looking for a compassionate, collaborative and creative leader to head up our work with members. Everyone on the team is here for our members, but you will lead the way in ensuring everything we do is driven by what members need, now and in the future, to help them develop, grow and thrive. You’ll also help ensure our members have a great experience whenever they are accessing our support and services.
As a member of the senior leadership team, you’ll actively contribute towards its collective work in driving organisational performance and success, including growing investment in our work so we can make an even bigger difference for our members and the communities they serve.
Please see the attached introduction from our Chief Executive and role profile for further information about the position, including its principal responsibilities and the experience, skills and attributes we are looking for.
Other information
The role will involve regular travel across England, Scotland and Wales to raise the organisation’s profile and engage with members, partners and key stakeholders.
There is flexibility on your location given the requirement to travel and that your office will be home-based. You will need to travel to in-person quarterly team meetings (usually in London or the north of England) and to Board meetings which alternate between online and London.
It is expected that travel will be by public transport and easy access to the rail network is therefore required to ensure journeys can be made sustainably.
This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of three months.
Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Apply via CharityJob by Monday 7 September 2026, 12:30pm. Upload your CV and paste your personal statement into the cover letter section. Your statement should explain how you meet the experience criteria in the person specification and be no more than 1,000 words. You do not need to address the skills/abilities section at this stage; this will be assessed at interview. Please include a daytime telephone number, email address and current notice period in your CV.
Interviews will be held in Derby on 17 September. If a second round is required, it will take place online on 22 or 23 September. Interview invitations will be issued by telephone by 11 September. Unfortunately, we cannot provide feedback to unsuccessful applicants.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
This is a regional based role that will cover the South Wales and Bristol area.
Job Role:
As a Senior Community Fundraising Officer for your region, you will manage supporter engagement and activity in your region whilst also supporting the wider team as an example of excellent fundraising and stewardship, leading the team by sharing good practice in your work.
You will have a key position in the Community Fundraising team working with the National Community Fundraising Manager to support with the development of the community fundraising strategy.
Key Responsibilities:
Income Generation and Supporter Engagement
- Lead the development and delivery of community fundraising campaigns and initiatives across the region, driving sustainable income growth through excellent supporter engagement and stewardship
- Build and sustain strong relationships with supporters, volunteers, local groups and external partners to maximise income, participation and long-term engagement
- Work collaboratively with internal teams to deliver compelling fundraising activity and ensure an outstanding supporter experience at every stage of the journey
- Monitor performance against agreed income and activity targets[BB1] , using insight and analysis to identify opportunities, adapt plans and support continuous improvement
Leadership and Planning
- Develop and deliver a robust regional fundraising plan aligned to organisational priorities and income targets
- Provide day-to-day leadership, coaching and support to Community Fundraisers across the region, fostering collaboration, accountability and a culture of high performance
- Champion best practice and contribute senior-level guidance to strengthen fundraising delivery, supporter stewardship and team effectiveness across the region
- Act as a senior representative for the Community Fundraising team at cross-departmental and management meetings when required, including in the absence of the National Community Fundraising Manager
- Build effective internal relationships and contribute to joined-up planning that strengthens organisational impact and maximises opportunities for collaboration
- Represent the charity at key events, meetings and partnership opportunities[BB3] , delivering clear and compelling messages about its work and impact
Budget Management, Reporting and Strategy Development
- Prepare and manage the regional budget, ensuring activity is well planned, cost-effective and aligned with agreed priorities
- Monitor fundraising performance against agreed targets and maintain accurate records, analysis and insight to support effective decision-making
- Contribute to the development and delivery of the wider community fundraising strategy, using regional insight, performance data and supporter feedback to identify opportunities and shape future plans
Working with Others
- Interact with families supported by the charity in a sensitive, compassionate and appropriate manner, respecting confidentiality and recognising the emotional context of their experiences
- Work collaboratively with colleagues across Engagement, Family Services and other teams to maximise organisational impact and deliver joined-up supporter experiences
- Contribute ideas, insight and learning to support continuous improvement across the Engagement Directorate and wider organisation
Knowledge and Experience:
- Significant experience in a fundraising or closely related role, with a strong track record of delivering against income targets
- Line management experience and/or a recognised management qualification
- Experience of developing and delivering regional plans, strategies or project plans, with the ability to balance strategic thinking and operational delivery
- Experience of preparing and managing budgets, monitoring performance and reporting accurately against targets and objectives
- Experience of building and managing positive relationships with a diverse range of supporters, partners and internal stakeholders
- Experience of using insight, performance data and supporter feedback to identify opportunities and support continuous improvement
Skills and Abilities:
- Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences and represent the charity with credibility
- Excellent interpersonal and relationship-management skills, with the ability to engage, influence and inspire a wide range of internal and external stakeholders
- Strong leadership and coaching skills, with the ability to support colleagues, foster collaboration and drive high performance
- Strong planning and organisational skills, with the ability to manage multiple priorities and balance strategic thinking with operational delivery
- Good IT skills, including Microsoft Word, Excel and PowerPoint, and confidence using CRM systems for supporter management and reporting
- Strong analytical skills, with the ability to interpret performance information and use insight to inform decisions and identify growth opportunities
- A proactive, solutions-focused approach, with the ability to work independently and take ownership of priorities and outcomes
- A collaborative, inclusive and adaptable approach when working with colleagues, supporters, volunteers, families and external partners
- Able to interact with families in a sensitive, compassionate and appropriate manner, recognising the emotional context of their experiences
- Willingness and ability to work outside normal working hours, including evenings and weekends, and to travel across the wider UK as required
This is a pivotal senior leadership role with full strategic and operational accountability. Leadership and exceptional communication skills will be critical as The DBR Foundation establishes and grows. Reporting to the Board of Trustees, the Chief Executive Officer will have a proven track record and experience as a CEO or in a similar executive leadership position. An extensive knowledge of the implementation of charity governance will be essential in this role.
The Chief Executive Officer will be responsible for the drafting and implementation of policies and procedures, ensuring financial sustainability, overseeing activities, memberships, fundraising and advocacy.
The Chief Executive Officer will have responsibility for recruitment and establishing a new team, resources and managing key relationships in line with the overall strategic policies, direction, goals and budget, for the purposes of advancing The DBR Foundation’s objectives, purpose and identity worldwide.
The DBR Foundation’s objectives are:
- The improvement of health by furthering the advancement of the theory and practice of Deep Brain Reorienting ("DBR")
- The relief of emotional and psychological distress wherever it may arise by the provision of appropriate DBR training and therapy
- The relief of poverty and distress wherever it may arise by the provision of humanitarian aid, by supporting other like-minded charities
Key Responsibilities
Leadership, Strategy & Organisational Direction:
- Lead strategic initiatives and sustainable organisational long-term development
- Drive sustainable growth and measurable impact
- Lead organisational strategy and service development
Operations & Service Quality:
- Oversee all operational delivery
- Ensure members are equipped with relevant, up-to-date, and impactful resources
Financial Management, Corporate Governance & Regulatory Compliance:
- Provide strong financial oversight and sustainability planning
- Ensure regulatory, and governance compliance
- Performance and risk overview to the Board of Trustees
Business Development & Commissioning:
- Income strategy and fundraising
- Grant applications and partnership funding
- Building relationships and funder partnerships
People & Values:
- Build a high performing operational team
- Establish a culture that reflects the core values and culture of the Foundation
External Engagement & Stewardship:
- Act as senior ambassador and spokesperson
- Represent the Foundation across statutory, voluntary, education and health sectors
- Strengthen partnerships and influence
Essential Skills:
- Senior leadership experience in the charity, public or social sector
- Strong organisational and operational management experience
- Experience working with a Board of Trustees
- Proven financial oversight and budget responsibility
- Experience delivering organisational strategy
- Fundraising or income generation leadership experience
- Strong partnership and stakeholder management skills
- Commissioning and contract delivery experience
PLEASE BE AWARE THAT WE ARE UNABLE TO ACCEPT APPLICATIONS FROM WITHIN THE DBR MEMBERSHIP.
The client requests no contact from agencies or media sales.
How to apply
To apply, please send your CV (no more than four pages, including two references who can be contacted if successful) and either:
· A covering letter of no more than two sides of A4 (Arial, size 12)
· Or a video of no more than four minutes.
Please explain why you want this role and how your experience meets the person specification.
Shortlisting: 07 September. Interviews week beginning 14 September.
NEYDL is committed to equity, diversity and inclusion. We welcome applications from all backgrounds and particularly encourage applications from people with lived experience relevant to the communities we serve.
The Role
This is a new post and a significant one. As Business Development Manager, you will be the first dedicated commercial function in NEYDL, the only person in the organisation with responsibility for sales and income generation from commissioned services and traded products. You will report directly to the CEO and sit on the senior management team.
Your core mission is to grow NEYDL's earned income across two distinct strands: securing commissioned services and contracts with local authorities and other organisations in the North East; and developing a national market for NEYDL's training products and DigiDAD platform, enabling professionals and organisations across the UK to improve the support available to young dads in their communities.
There is no pipeline to inherit. You will need to identify the right routes to market, build relationships from scratch with commissioners and buyers, and develop the BD function as you go. The CEO will provide strategic direction and support, but you will need to be confident operating with autonomy, exercising commercial judgement independently, and getting on with it.
What you will do
Identify and pursue opportunities for commissioned services and contracts in the North East with local authorities, NHS commissioners, family hubs, children’s services and other public and voluntary sector organisations
Develop a national market for NEYDL's training products and, in time, licensing offer, working across both statutory and voluntary sector audiences. This will include selling training directly to local authorities, NHS bodies and VCSE organisations; testing demand from VCSE organisations for a licensing model that enables them to deliver NEYDL's approach locally; and exploring whether local authorities would fund or commission a local VCSE partner to do so. A key part of this role in year one/two is testing assumptions about which funding and delivery models have most traction.
Promote DigiDAD as a free resource to professional audiences, growing registrations and building relationships with organisations that can champion it with young dads
Develop and manage a BD pipeline, setting targets and reporting progress to the CEO and board
Represent NEYDL at sector events, networks and conferences nationally to build profile and relationships
Develop proposals, tenders and partnership bids, working closely with the CEO and programme team
Work closely with the DigiDAD Engagement Officer to share leads and coordinate activity via an agreed tracker, and with the DigiDAD Programme Manager to ensure BD and digital growth strategies remain aligned
Contribute to marketing and communications activity that supports commercial growth, including supporting the launch of our new national brand
Play an active role as a member of the senior management team, contributing to strategy, planning and organisational leadership.
What we are looking for
We need someone with commercial experience in winning commissioned services, contracts or selling products and services to public and voluntary sector organisations. You will be relationship-focused, self-directed, and comfortable building a function without established infrastructure or a team behind you.
You will need to understand the professional landscape in which NEYDL operates: family support, early help, children’s services, family hubs. You don’t need to be an expert in young dads, but you will need to speak credibly to the people who commission and deliver family support, and to understand what drives their decisions.
What we offer
NEYDL is a close, inclusive and supportive team that actively invests in the development of its staff. We are a non-judgmental organisation built on mutual trust, respect and honesty. We listen to young dads and respond to what they actually need, working with them voluntarily to find long-term solutions rather than short-term fixes. If you join us, you will be part of a team that genuinely believes in what it does, and that belief comes through in everything we produce and every relationship we build.
In addition, we offer:
7.2 weeks’ annual leave per year, inclusive of statutory and public holidays
5% employer pension contribution
A flexible hybrid working arrangement
Funded professional development and training
Mileage paid at 55p per mile for business travel
The opportunity to shape a new function in a growing, mission-driven organisation at a pivotal moment in its development
A supportive and values-led senior team
Job purposeTo grow NEYDL's earned income across two distinct strands: securing commissioned services and contracts with local authorities and other organisations in the North East; and developing a national market for NEYDL's training products and DigiDAD platform, enabling professionals and organisations across the UK to improve the support available to young dads in their communities.Key responsibilities
Income generation and business development
Identify and develop opportunities to secure commissioned services and contracts with local authorities, NHS bodies, family hubs, children’s services, early help teams and voluntary sector organisations
Lead on the sale of NEYDL’s training products to professional audiences nationally, managing the full sales cycle from prospecting to close
Where relevant to other business development activity, make professionals aware of DigiDAD as a free resource and refer interested contacts to the DigiDAD Engagement Officer for onboarding and follow-up
Develop and maintain a BD pipeline, setting annual targets in conjunction with the CEO and reporting progress to the board
Identify new markets, audiences and partnership opportunities and make evidence-based recommendations to the CEO on where to focus BD effort.
Proposals, tenders and bids
Lead on the development of proposals, tenders and commissioned service bids, working closely with the CEO and programme team to develop compelling cases
Maintain awareness of relevant commissioning frameworks, procurement processes and funding opportunities that align with NEYDL’s offer
Ensure all proposals and tenders accurately reflect NEYDL’s costs and margins and are consistent with the organisation’s financial requirements
Relationships and profile
Build and manage relationships with commissioners, buyers, strategic partners and sector networks nationally
Represent NEYDL at sector events, conferences and networks, raising our profile with the professional audiences we want to reach
Work collaboratively with the DigiDAD Programme Manager to align BD activity with the growth of the DigiDAD platform
Support the launch and positioning of NEYDL’s new national brand, contributing to marketing and communications activity that supports commercial growth
Organisational leadership and management
Contribute to organisational strategy and annual planning as a member of the senior management team
Report on BD performance and progress against targets to the CEO and board
Work closely with the DigiDAD Engagement Officer (managed by the DigiDAD Programme Manager) to ensure a joined-up approach to professional audience engagement
Comply with all NEYDL policies and procedures including safeguarding, data protection and equality, diversity and inclusion
Key relationships
Chief Executive Officer: line manager and strategic lead
DigiDAD Programme Manager: close working relationship on professional audience growth and platform promotion
DigiDAD Engagement Officer: referral coordination on professional engagement and DigiDAD growth
Programme Managers and frontline team: to inform BD activity and support proposal development
External: commissioners, local authority leads, NHS contacts, training buyers, sector networks
Targets
Year 1 milestones
The following milestones have been agreed with our primary Year 1 funder and represent the BDM's near-term priorities:
By six months:
Approaches made to at least 25 contacts, including commissioners in all Family Hub areas in the North East and warm VCSE collaborators
By twelve months:
Marketing and outreach completed with at least 100 contacts (warm and cold)
Training delivered at least 10 times
Indicative conversion targets achieved: approximately 3% of cold contacts and 25% of warm contacts progressing to a training booking (these are assumptions to be tested and refined through year one)
Evaluation and review of year one learning completed; year two targets developed
Longer-term targets (to April 2029)
The following targets relate to the areas of work this role will contribute to, alongside the DigiDAD Programme Manager and wider team:
Professionals trained through NEYDL's training products: 50 by April 2027; 350 annually by April 2029
New professional DigiDAD registrations: 750 by April 2027; 1,400 annually by April 2029
New young dad DigiDAD registrations: 510 by April 2027; 1,000 annually by April 2029
The Business Development Manager will play a central role in building the relationships and income pipeline that drives the training targets. DigiDAD registration growth is led by the DigiDAD Engagement Officer and wider team, with the Business Development Manager contributing through referrals identified in the course of other work.
Alongside these targets, NEYDL currently holds commissioned service contracts with several local authorities: Durham, Middlesbrough, Sunderland, Gateshead. A key priority for the Business Development Manager will be to maintain and strengthen these relationships, ensuring contracts are renewed and the value of our work to each commissioner is clearly evidenced. Beyond existing contracts, we are keen to secure commissioned funding in areas of the North East where we currently have limited or no presence.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Chief Executive Officer will provide strategic, operational and values-led leadership for Home-Start Norfolk, ensuring the charity delivers its mission, supports its families effectively and remains financially sustainable. Working closely with the Board of Trustees, the CEO will lead the organisation’s strategy, people, services, partnerships, governance, income generation and volunteer strategy, while acting as an ambassador for the charity and its work.
Key Responsibilities
Strategic Leadership
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Lead the development and delivery of the charity’s strategic plan in partnership with the Board of Trustees.
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Translate the charity’s vision, mission and values into clear priorities, measurable objectives and effective operational plans.
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Identify opportunities for growth, innovation, collaboration and improved impact.
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Ensure services and activities remain responsive to beneficiary needs and changing external circumstances.
Governance, Compliance and Risk
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Support the Board of Trustees to fulfil its governance responsibilities through clear reporting, sound advice and timely information.
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Ensure the charity complies with charity law, company law where applicable, employment law, fundraising regulation, data protection requirements, safeguarding duties and all relevant regulatory obligations.
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Maintain a robust approach to risk management, internal controls, policies and procedures.
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Promote transparency, accountability and ethical decision-making across the organisation.
Financial Leadership and Income Generation
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Provide overall leadership for financial planning, budgeting, forecasting and long-term sustainability.
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Work with trustees and senior colleagues to ensure resources are used effectively and in line with charitable objectives.
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Lead the development of a diverse and resilient income strategy, including grants, trusts and foundations, individual giving, corporate partnerships, contracts and other appropriate income streams.
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Maintain strong relationships with funders, commissioners, donors and supporters, ensuring excellent stewardship and reporting.
Service Delivery, Quality and Impact
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Ensure the charity delivers high-quality, safe and effective services that achieve positive outcomes for families.
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Embed continuous improvement, evidence-based practice and meaningful beneficiary involvement.
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Oversee monitoring, evaluation and impact reporting to demonstrate the value and effectiveness of the charity’s work.
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Champion safeguarding, inclusion, accessibility and dignity in all areas of service delivery.
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Comply with Home-Start UK’s Quality Audit Policies and Process, to ensure the charity maintains a high standard of quality assurance.
People, Culture and Organisational Development
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Lead, support and develop the senior leadership team and staff, creating a positive, inclusive and high-performing culture.
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Ensure the charity has the right structures, systems, skills and capacity to deliver its strategy.
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Promote wellbeing, learning, accountability and collaboration across the organisation.
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Ensure effective HR, performance management and recruitment practices are in place.
Volunteer Leadership
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Provide strategic leadership for the development and delivery of the charity’s volunteer strategy, ensuring it supports organisational priorities and beneficiary needs.
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Oversee effective volunteer recruitment, induction, training, supervision, support, retention and recognition.
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Ensure volunteers are valued, well-supported, appropriately deployed and able to contribute safely and confidently to the charity’s work.
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Develop a sustainable volunteer workforce plan, identifying current and future volunteer capacity, skills and support requirements.
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Promote a positive volunteering culture that reflects the charity’s values and strengthens engagement, inclusion and community connection.
External Relations, Partnerships and Advocacy
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Act as the public face and senior ambassador for the charity, representing it with credibility and confidence.
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Build and maintain strong relationships with beneficiaries, partners, funders, commissioners, local communities, statutory bodies and sector networks.
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Raise the charity’s profile and influence through effective communications, thought leadership and advocacy.
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Promote collaboration and partnership working to extend reach, improve outcomes and strengthen sustainability.
The client requests no contact from agencies or media sales.
Full time. Permanent
Salary: £45,000 to £47,000 per annum
Location: Hybrid - Our offices are based in London, and there is a high degree of flexibility.
About the role
Missing People’s award-winning Marketing & Communications Team is known for punching above its weight. You will play a key role in leading our digital marketing communications activity, helping to develop integrated marketing strategies that align with the organisation’s strategic goals, grow brand awareness, drive people down the marketing funnel and create engaging audience-led content across all channels, that ensure strong growth and retention of our service users and supporters.
You will have a huge impact on missing people and their loved ones, creating awareness of our multiple services for children, young people, adults and their families. Your strategy will bring a growing number of people to engage with the cause and develop our websites as a ‘one stop shop’ for information, support and giving. We have a wide range of audiences for our digital marketing including missing people, the police, professionals, supporters and families.
You will have the opportunity to collaborate with outstanding external agencies on innovative campaigns, normally only available to the biggest brands, giving you exposure to high quality and exciting creative thinking to help you develop your expertise.
You will use your experience running digital campaigns, managing websites, creating engaging content and delivering analytical reports, to support teams across the charity with their communications and marketing needs.
About you
You will need:
- Significant experience of managing and leading digital growth, such as retention and acquisition, working across a range of digital disciplines e.g. web, mobile, social media, email campaigns, SEO, Paid Ads;
- Significant experience of management of websites, SEO and content programmes;
- Experience of developing marketing strategies, plans and budget setting and maangement;
- Experience of confidently and collaboratively managing a range of internal colleagues and external contacts and stakeholders;
- Experience of line management.
- Developing effective customer journeys and optimisation of key marketing channels to increase conversion and improve customer experience
- Managing social media channels (Facebook, Twitter, Instagram, LinkedIn, YouTube) and developing engaging content;
- Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues and other stakeholders;
- Exceptional ability to create and tailor content to different audiences and platforms with an understanding of optimising content;
- Excellent analytical skills to allow test and learn approach and ability to interpret and apply analytics and audience insight;
- Legal right to work in the UK.
What you will get in return
You will have the opportunity to collaborate with outstanding external agencies on innovative digital campaigns, normally only available to the biggest brands, giving you exposure to high quality and exciting creative thinking to help you develop your expertise.
Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles.
You will find plenty of scope for further personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.
About Missing People
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change
Find out more and apply
If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification, and a letter to applicants from the line manager.
To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application.
Closing date: 23:59 02/09/2026. We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible.
Interviews: 7th or 8th September 2026
You may have experience in the following: Digital Marketing Manager, Head of Digital Marketing, Digital Communications Manager, Marketing Communications Manager, Digital Marketing & Content Manager, Digital Campaigns Manager, Digital Marketing Lead, Online Marketing Manager, Brand and Digital Marketing Manager, Digital Growth Manager, Charity Marketing Manager, Web and Digital Content Manager, etc.







