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Senior communication manager jobs in westminster, greater london

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Top job
Fuel Bank Foundation, Remote
£33,500 per year FTE pro-rata'd based on part time hours.
Our mission is to end fuel poverty. We provide emergency fuel support to people in crisis and we know that our impact starts with our people
Posted today Apply Now
Top job
World Community for Christian Meditation, EC1R, London (Hybrid)
£40,000 pro-rata (£32,000 for 0.8)
WCCM seeks experienced, creative, highly motivated Grant and Major Donor Fundraising Manager
Posted 3 days ago Apply Now
Centre 404, London (On-site)
£45,000 per year
A trusted partner to senior staff, supporting the Director of People to deliver Centre 404’s People Strategy and workforce priorities.
Posted 2 days ago Apply Now
Rethink Mental Illness, Lambeth (On-site)
£31,000 to £37,000 (£34,000 to £40,000 including London Allowance)
Posted 3 days ago
Closing today at 23:30
Providence Row, E1, London (On-site)
£37,000 - £40,000 per year
Do you have the experience to bring about significant change and improvements in our facilities management?
Posted 2 weeks ago Apply Now
Closing in 5 days
Breast Cancer Now, Remote
£34,500 - £37,500 per year
We’re launching a brand-new role focused on developing and nurturing meaningful relationships with new supporters.
Posted 2 days ago
Closing in 5 days
Crisis, London (On-site)
£49,909 per year
As Trusts Manager, you’ll play a pivotal role in driving the growth of Crisis’ income from charitable trusts, foundations, lottery funders
Posted 4 days ago
Action with Communities in Rural England (Acre), Remote
£33-34K per annum plus benefits (FTE).
Posted 1 week ago
Closing in 3 days
Working Options in Education, Remote
£32,000 - £35,000 per year
We're looking for a team player to balance our need for growing & sustaining our volunteer base, while maintaining a high-quality experience
Posted 1 week ago Apply Now
Closing in 3 days
Single Homeless Project, London (On-site)
Starting at £35,871.35 and rising incrementally to £38,360.79 per annum
Help ensure our housing services remain financially secure while supporting our clients to sustain their tenancies and build brighter future
Posted 6 days ago
Page 6 of 27
The Angel, Greater London (Hybrid) 3.61 miles
£28,700 per year + benefits
Full-time
Permanent
Job description

Do you have excellent customer service skills? Can you help us put our wonderful supporters at the heart of everything we do?

At Dogs Trust, we’re incredibly fortunate to have a passionate community of supporters who share their love of dogs every day. Their generosity powers our mission to improve the lives of dogs across the UK. We’re looking for a Senior Supporter Stewardship Agent to deliver outstanding customer care - recognising supporter loyalty, demonstrating the impact of their contributions, and inspiring them to continue being part of our journey.

What does this role do?

As a Senior Supporter Stewardship Agent, you will:

  • oversee the daily operations of the Supporter Stewardship team, distributing work and ensuring work is delivered to a high standard,
  • have meaningful conversations with our supporters and solve any complex queries that arise,
  • liaise with other teams and departments to ensure supporter queries are resolved efficiently,
  • train and upskill more junior members of the team, supporting them to deliver an excellent supporter experience.

Could this be you?

To be successful in this role, you’ll be a confident communicator with an excellent telephone manner and the ability to build rapport with supporters, as well as the ability to handle complex customer queries swiftly and efficiently. You'll be capable of training others, supervising a team and distributing workload. Proficiency in Microsoft Word, Excel, and Outlook is essential, as well as experience with databases.

Interviews for this role are provisionally scheduled for Tuesday 11th November 2025, and will take place on Teams.

Posted by
Dogs Trust View profile Organisation type Registered Charity Company size 501 - 1000
Refreshed on: 03 November 2025
Closing date: 06 November 2025 at 23:30
Tags: Customer Service

The client requests no contact from agencies or media sales.