Senior Communication Officer Jobs in Stratford, Greater London
Location: Good work life balance. UK based with the option for remote working. This role will require occasional travel to HQ in London to fulfil operational requirements.
Benefits:4 wellbeing days per calendar year [pro-rata for part-time staff], plus annual leave and public holidays entitlement. Eligible for the Civil Service pension scheme option - employer contribution up to 28.97%.
Contract details: Fixed Term from June 2024– to 31 March 2025 with possible extension. Full time.
Hours: Flexible and can be part time overall, but during certain periods full time hours will be required.
Friendly, supportive, and engaging environment (working with people who are passionate about positive change and strengthening democracy around the world).
Senior Programme Manager - International Partnerships
This newly established role will help deliver a new WFD workplan on International Partnerships.
WFD’s strategic 2.1 goal focuses on consolidating a summit process to follow up the three Summits for Democracy that were initiated by the US administration. Funding for this work is confirmed for the 2024/25 financial year but, with a strong possibility this role, could continue.
The Senior Programme Manager - International Partnerships will be the dedicated person assigned to this workplan and will therefore play a vital coordinating role. The CEO will be the accountable officer and will line manager the Senior Programme Manager - International Partnerships.
The Senior Programme Manager - International Partnerships will have lead responsibility for managing various relationships and activities. A range of key relationships, which will vary in line with the key activities, inside WFD, with the FCDO sponsor team, and with some of the other partners in relevant international organisations. The central activity is the Democracy Action Partnership to be held in the margins of the Bali Democracy Forum in December 2024.
About You
Essentially you should have specific experience and skills in the following areas.
- Substantial experience managing high profile and complex events - coordination and preparation, with outcome-based design and delivering at pace
- Policy analysis related to democratic governance agenda
- Strong experience communicating with stakeholders and building key relationships
- Excellent level of written and oral communication skills in English.
- Intermediate level Microsoft suite skills.
To Apply by 30th June 2024 visit our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join The Society as Communications and Membership Manager to drive our strategic objectives and elevate the profile of physiology among the public and key stakeholders. You will be responsible for developing and executing effective integrated communications plans, supporting the development of resources for the Training Hub, and leading strategic initiatives for membership recruitment and retention. Additionally, you will oversee the efficient delivery and maintenance of grants, ensuring good governance practices.
The Physiological Society
The Physiological Society has made significant contributions to our knowledge of biological systems and the treatment of disease. The Society promotes physiology and supports those working in the field by organising world-class scientific meetings, offering grants for research, collaboration and international travel, and by publishing the latest developments in its leading scientific journals.
The position
In this role, you will coordinate The Society’s communications activities to ensure a coherent and impactful narrative, manage the Communications Grid, and act as a brand champion. Your responsibilities will include establishing and maintaining networks with partner organisations and third-party suppliers, managing the communications and membership budget, and leading the establishment of key performance indicators for communications and engagement activities. You will also develop targeted narratives, oversee the production of various communications content, and monitor trends to propose innovative projects.
The Communications and Membership Manager has line management responsibility for a Senior Communications Officer, Membership and Grants Officer, and a Communities and Contents Officer.
Who are we looking for?
The ideal candidate will have a Life-Science degree or relevant experience in Life Sciences. They should have a strong track record of developing and delivering multi-channel communications for diverse audiences, including translating complex research for lay audiences. High digital literacy is essential, encompassing digital design tools, content creation, website management, email platforms, and social media management. Experience in project management, creating accurate visual and written content for various platforms, and excellent organisational skills with a proactive problem-solving approach are required. The candidate should also have experience maintaining professional relationships, working collaboratively within a team, and line management.
What can we offer you?
We offer great benefits including 30 days holiday (including our Christmas office closure days); non-contributory pension scheme; private medical insurance; life assurance; flexible working; and, excellent training and development opportunities.
We are committed to actively promoting equality, diversity and inclusivity. To this end we would welcome applications from individuals from underrepresented groups, including minoritised communities and applicants with a disability, to better reflect the community we support and help broaden our perspectives.
Please do not apply if you do not have the legal right to work in the UK.
To apply, please email a CV and covering letter to the HR Manager via the button below.
We reserve the right to close this vacancy early if we receive a suitable application for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.
We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
The purpose of this role is to manage operational delivery of our School Chef Educator programme, ensuring efficient and effective delivery. The School Chef Educator programme is a 10 week training programme for school kitchen staff, covering topics such as Reducing Food Waste, and Food Education. It is delivered in a blended learning format, through a mix of in-person training, bitesize webinars, and our online learning website.
You will be supported by our Director of Transformations, and manage our Chef Trainers who deliver our School Chef Educator Programme. You will work closely with the Director of Partnerships & Impact, our School Engagement Manager and our Research Supervisor, to identify and liaise with suitable funding partners, academies and schools, and ensure we are monitoring and evaluating our programme delivery to evidence it’s impact and ensure quality delivery across the cohorts that take part.
Your role will oversee our School Chef Educator Programmes, delivered across England. This role will be primarily focused in London, but will include supporting schools in locations across the UK as we develop new hubs. An average week in this role might see you attending meetings with new partners to secure support for new programmes, sourcing venues for training days, scheduling programme delivery dates, identifying and contacting schools in our programme delivery areas to sign up their kitchen teams to our programme, developing new content on our learning management system, attending webinars our Chef Trainers are delivering, and supporting Chef Trainers with our in-person kick off sessions, and graduation celebrations.
You will be joining a dynamic and growing charity who are passionate about delivering exceptional training, skill sharing, expertise and know-how to advance the quality of food preparation, food service and food education in schools.
You will have an understanding of the context that we operate in, education and food sectors. You will have strong people skills, be highly organised and have the ability to manage effective partnerships with external organisations.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and are passionate about creating a welcoming working environment for everyone. We’re continually updating our DEI policy and have a neurodiversity champion. If you need adjustments to the interview process please let us know.
As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities:
● To work with the Director of Transformations to ensure that all programme delivery is delivered in line with our vision, values and ethos.
● To support and manage our Chef Trainers to ensure a high quality and consistent standard of programme delivery.
● Coordinate and oversee all programme activities, including booking venues, scheduling, logistics, and managing Chef Trainer workload.
● Work closely with the Director of Transformations, Director of Impact and Partnerships and the School Engagement Manager to assess, cost and propose suitable programmes of support for schools, multi-academy trusts and caterers interested in our School Chef Educator Programme.
● Working with the School Engagement Manager, attend and contribute to meetings with Senior Leadership of prospective participating schools and academies.
● Liaise and manage relationships with Senior Leadership and Programme Sponsors, being the key contact for operational delivery of programmes.
● To work alongside the Director of Transformations and Director of Partnerships & Impact to ensure that service level agreements are agreed with partners and that our delivery matches the agreements.
● To monitor costs of the programme delivery, reporting progress of programmes to the Director of Transformations, identifying any risks or delays to programme delivery.
● At all times to ensure that our training programmes are being delivered in a legally compliant, cost-effective way.
● Working with the School Engagement Manager, to identify suitable schools for our funded training programmes, ensuring a high uptake of available places on our funded training programmes.
● Ensuring learning and evaluation is embedded in our programme delivery, working with the Chef Trainers to document best practice learnt from each programme.
● To work alongside the Director of Partnerships & Impact and our Research Supervisor to ensure that we’re collecting accurate and relevant data to measure our impact, evaluate the impact and effectiveness of the programmes, conducting regular assessments and measurements.
● Work with the Research Supervisor to support preparing reports on the impact of the School Chef Educator programmes, including statistical data, trends, and success stories.
● Maintain accurate data records and ensure our contacts database is up to date with relevant participant, partner and engagement information.
● Collaborate with the Chef Trainers to ensure the delivery of high-quality services that meet the needs of participants on our programmes.
● Overseeing project planning and execution for the continued expansion of the roll-out of the School Chef Educator training programme - this will involve being organised and keeping the project on track, working with internal and external parties.
● Assist in the delivery of programmes where necessary, providing support and guidance to the Chef Trainers as needed.
● Working with the Chief Innovation Officer, the Chef Trainers across all our programmes and the wider Chefs in Schools network to identify current and future skills requirements for the school kitchen workforce.
● Developing and/or commission relevant training materials to keep our programme up to date and develop new programmes that complement our organisational strategy.
● Plan, and manage the continued iterative development of our School Chef Training programme. Lead on programme design, monitoring performance and adjusting our approach as necessary for future cohorts.
● Line manage the Chef Trainers, lead on hiring, training and managing any future staff required as our programme offering grows.
● Maintain and manage our Learning Management System, and Learning App, ensuring good version control, user management, and digital legal compliance.
Skills & experience:
● You are passionate about food and want to make an impact
● You have interest and belief in our mission, to improve child health through improving food and food education in schools
● You have a background or experience in project or programme management at national scale
● You are self-motivated, customer focused and driven
● You are interested in people (working in a small, supportive team)
● You are organised, methodical, strong on detail, and able to map out deadlines and plan ahead
● You are an excellent writer and communicator with strong presentation and facilitation skills
● You are skilled in building rapport with people and strike a balance between being supportive and challenging
● You have a background or significant experience in training
● You have delivered, developed and/or been involved in the roll-out of programmes at scale
● You have experience in delivering in-person and online training sessions
● You have curriculum, pedagogy or training design experience
● You have good digital skills to maintain our resources on an online platform and innovate the learning experience
● You have hands-on experience with Learning Management Systems (LMS) including user management, content updates, and troubleshooting technical issues.
● You are well-versed in legal compliance requirements related to digital training programs, ensuring all training content and data management practices adhere to current regulations.
● You possess strong analytical skills for monitoring and evaluating LMS performance, using data to improve user experience and ensure compliance with legal standards.
● You have some experience in leading or managing a team
● You have stakeholder and partnership management experience
Most Important Skills- list 5-8
- Training Delivery and Development
- Curriculum and Training Design
- Project or Programme Management
- Learning Management Systems (LMS)
- Stakeholder and Partnership Management
- Communication Skills
- Organisational Skills
- Data Collection and Analysis
Benefits
You would be joining a friendly, supportive team who work hard, but believe in a healthy work / life balance. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to, and draw on, a variety of projects and strategic insights.
We offer 33 days (pro-rata for part time positions) of holiday per year, including bank holidays, a Cycle to Work scheme, hybrid working, free access to the CODE app for discounted restaurants & hospitality venues, enhanced parental leave. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the AIG Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. Shortlisted candidates will be invited to an online interview on 17th July.
Successful candidates will then be invited to an in-person interview to take place on Wednesday 24th July at our office in Brixton, London for which we will ask you to complete a short task. You have 15 mins to complete this task. The interview overall will take a maximum of one hour.
Expected duration of this application process: 6 weeks
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION:
Reports to: Supporter Care Manager
Liaises with:
- Supporter Care Manager
- Supporter Care Officer
- Database Manager
- Database Officer
- Acquisition Manager
- Giving and Engagement Manager
- Legacy & In memoriam Manager
- Communications & Digital Team
- Senior Operations Manager
- Finance Department
- Partnerships Department
Job location: London
Contract: Permanent
Salary: £25K
Purpose of Role:
Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities:
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
- Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage removal process and consent process
- Assist with sending out problem payment letters
- Assist with handling material requests and recording actions on Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.
Skills and Experience Required:
Essential:
- Excellent customer service for internal and external stakeholders
- Written and verbal communications skills
- Excellent phone manner
- Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
- Degree or equivalent qualification (i.e. marketing qualification).
- Attitude of continuous improvement, and lifelong learning.
- At least two years’ experience in a junior supporter care or administrative role
- Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
- Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
- Experience of outward facing donor stewardship, and relationship building.
- Excellent organisational and time management skills.
- Ability to prioritise workload, meet deadlines and possess problem solving skills.
- Ability to multitask and work in a fast-paced environment
- Can work on own initiative and be able to show initiative.
Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vehicles for Change (T/A RevoLOOtion) is a thriving charity founded in 2018 providing fully accessible mobile toilets to festivals, shows, outdoor events and sporting fixtures across the UK.
This is a vital support service for those with disabilities and serious health conditions to participate in events that would be difficult or impossible to attend otherwise.
The Chief Executive Officer will work to deliver the vision, mission and strategic goals of organisation alongside the Trustee Board.
We are searching for someone with proven experience of leading service organisations including business development, operations, finance and HR. Our key future priorities include expanding and modernising our mobile loo fleet, as well as building our off-season business offer.
This is an exciting opportunity for an individual with enthusiasm, drive and a desire to help change the world for the better.
Details
Salary: £36,029 per annum
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is based in King’s Cross, London (WC1X 9JG).Our expectation is that you will come to London a few times each month for team meetings, including a quarterly ‘all staff’ event, and a quarterly External Affairs away day. You may also find it useful to visit member hospices. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.
Contractually this role is London-based.
Contract: Permanent, full time (35 hours per week).
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: 5pm on Wednesday 19 June 2024.
Interview dates: Interviews will take place on Tuesday 2 and Wednesday 3 July 2024.
Interviews can take place in person at our office in London or remotely via Teams. We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
We’re looking for a creative-loving Marketing Communications person to join our digital content team at Hospice UK. It’s a really exciting chance to jump into a pivotal role here, and facilitate much of the great visual content that we produce as a team.
You’ll be working with some lovely people in the wider Communications and Campaigns team, which is part of an External Affairs directorate. We’re a small, close-knit department but already this year we’ve achieved some truly mighty results – not least, our recent rebrand, new strategy and new visual identity.
As you might imagine, working at a hospice charity brings with it some truly compassionate people. It’s a really lovely place to work because the people make it so. As Senior Marketing Communications Officer, you’d be part of a team of three, including your line manager (Senior Digital Marketing & Campaign Manager), and Membership Communications Officer.
And yes – as a hospice charity, we do work with death and dying on a daily basis. But it’s not all doom and gloom. Actually, by talking about it, writing about it and sharing stories about it, we’re helping to remove the stigma and taboo that it often comes with. And those stories and communications help give people hope, strength and confidence, sometimes when they need it most.
As Senior Marketing Communications Officer, you’ll be looking after a lot of our more creative, aesthetic products and projects. You might already be working as a Marketing or Digital Marketing Officer or Coordinator, and looking for the next step for your career. Or you could be an established Marcomms professional searching for a new challenge. Maybe you’ve already been in a marketing management position and want to get back to doing what you love!
Either way, you’ll be pretty knowledgeable on how to look after digital channels like social media and websites, and will have some experience of both. You might have some photoshoot management and video projects under your belt too, and ideally you’ll have experience of managing a digital asset management system. The role will also involve some print project knowledge, so it would be really handy if you’ve looked after relationships with designers, printers and know how the process works (and what gsm our new Impact Report should be, for example!)
We don’t expect you to be a brand specialist, but hopefully you’ll have experience of working with an organisation’s brand book, tone of voice and visual identity guidelines. That’s because many people in other teams here will turn to you for guidance on how to use our new brand, which logo or font to use, and requests to source appropriate photography in our house style.
We’re looking to bolster our content and storytelling about compelling hospice care, and we’d love someone to join us with ideas on how to elevate that, and help source and write those stories up for us. Part of your role as Senior Marketing Communications Officer will be to help produce content – stories, videos, photos, resources – to our two major national campaigns: Hospice Care Week, and Dying Matters Awareness Week. Check out what we did for the latter: a beautifully animated film and stories of the people in it.
Here’s what the outgoing role-holder says about her time here: “I’ve loved the variety of this role and being able to work with different teams on various projects - it keeps work interesting! I have also really enjoyed the people – my colleagues in the team are knowledgeable, supportive and collaborative.”
We’re based in London’s King’s Cross, just a five minute walk from the station. But Hospice UK employees are based all over the UK! Our hybrid working policy means that as long as you are able to get to the office a few times a month, you’re free to work from wherever you want (in the UK) for the rest of the time. We have both quarterly all-staff and External Affairs away days, which are a great chance to catch up in person with colleagues from around Hospice UK.
If you’re interested in our exciting Marketing Communications role, we’d love to hear from you.
Hospice UK:
As the national champion for hospices, we fight to make sure hospice care is there for everyone, from every background. We fight to make sure hospices are able to deliver the best personalised care. We fight to make sure hospices can thrive – today and into the future.
We represent the community of more than 200 hospices across the UK. They do everything they can for children and adults living with long-term illnesses or approaching the end of their lives. We do everything we can to support hospices’ invaluable work.
Our mission is to promote and protect hospice care for all who need it, for now and forever.
How to apply
If you would like to apply for this role, please send the following documents to recruitment by 5pm on Wednesday 19 June 2024
- Your CV. Ideally in Word format.
- A completed supporting statement form
- A completed equalities monitoring form
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
At Breast Cancer Now, we’re seeking a Senior Press & PR Officer to join our ambitious press, PR & celebrity team for 12 months. The role is focused primarily on the charity’s Fundraising portfolio, including our corporate partnerships and high-value fundraising events, all of which raise vital funds that help the charity to deliver world-class research and provide life-changing support for anyone affected by breast cancer.
About you
As an excellent communicator, you’ll be great at building trusted and influential relationships across a range of stakeholders including colleagues, journalists, external partners and advocates and ambassadors of Breast Cancer Now. This will help you bring our work to life, working collaboratively and effectively and at pace.
With significant experience in developing and delivering impactful PR campaigns, either in-house or in an agency, you’ll tell powerful stories around our fundraising activity to achieve cut-through in the media and drive further engagement and support (including financial) from our key audiences.
Always putting the patient voice at the heart of our work, you’ll be innovative and creative in your approach to secure maximum profile for annual events and campaigns, building on previous years’ successes and bringing fresh angles to this work to maximise engagement with the media and key audiences.
With strong written skills and an instinct for what makes a good news story, you’ll thrive in a fast-paced press office, and always consider how content can be integrated and delivered across communications channels for greatest impact.
The successful candidate will be excited to be part of an ambitious, focused and supportive wider Fundraising, Communications and Engagement Directorate, which has a remit to reach and engage more people with our work than ever before, and to develop our fundraising to become a sustainable organisation for the future.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact us.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
We will be assessing applications on a rolling basis and may shortlist and invite candidates to interview before the closing date, therefore, this role may close before the advertised closing date.
Closing date 9am on Friday 28 June 2024
Interview date Week commencing 8 July 2024
Candidates must have permission to work in the UK. Unfortunately, we are unable to sponsor visa applications.
Location: Home-based within 90 minutes travel of Central London, with occasional national and international travel
Contract: Full-time for ~six months (July-December 2024), with possibility of extension dependent on funding
Reporting to: Head of Communications and Engagement
Salary: £28,000 p/a
Additional benefits: 30 days annual leave plus public holidays, generous pension contribution, life assurance and access to an employee assistance programme
Summary of role
Reporting to the Head of Communications and Engagement, this role will provide critical support during a busy period, until the end of 2024.
Broad communications and engagement tasks range from content creation, maintaining project plans and records, handling logistics and the creation of communications materials for events, to processing membership applications and assisting with a new youth campaign.
Additionally, the role involves providing occasional executive assistance to the Executive Director and Chief Operating Officer.
A key focus for the organisation during this time will be on the successful delivery of the 2024 Global Summit in the United Arab Emirates (UAE) on 4-5 December. The 2024 Global Summit is a high-profile event involving numerous stakeholders, including senior officials from government, private sector, and civil society organizations worldwide.
This remote position is based in the UK, with occasional travel to Central London and travel to the UAE in early December 2024.
The ideal candidate should be proactive, passionate about project management and communication, quick to learn, and have excellent attention to detail. This opportunity is also a great way to gain experience in communications while focusing on logistics and coordination.
About WeProtect Global Alliance
The internet was not created with children in mind and can be unsafe for children to explore. Every phone and computer is a potential gateway for offenders seeking to sexually exploit children. Our Alliance generates political commitment and practical approaches to make the digital world safe and positive for children, preventing sexual abuse and long-term harm.
Our Alliance’s geographical reach is unprecedented: 102 countries are members along with 73 private sector companies, 113 civil society and 10 intergovernmental organisations. This diverse membership is key to our ability to deliver real change. Together, we break down complex problems and develop policies and solutions to protect children from sexual abuse online. More information on who we are and what we do can be found on our website.
WeProtect Global Alliance is supported by a high-performing secretariat of eleven staff based in the UK and Belgium and is guided by an influential Global Policy Board.
Job description
Overall purpose of role
Key responsibilities include:
1. Broad support to the Communications and Engagement team, including:
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Helping draft content for the Alliance newsletter, website and social media.
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Supporting delivery of online webinars and roundtables, managing registrations and following up on enquiries.
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Completing due diligence checks on new membership applications.
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Supporting the update of key membership information and presentations.
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Supporting delivery of a participation roundtable of our members.
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Supporting delivery of a youth campaign, providing project support and liaison with external stakeholders.
2. Event coordination tasks, including supporting the successful delivery of our 2024 Global Summit:
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Maintaining events project plans and liaising across teams to ensure tasks, activities and deliverables are captured, up-to-date and accurate.
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Collating content including delegate information packs, programme content and other collateral, liaising across the team and with Alliance members and external suppliers.
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Tracking and monitoring enquiries about the Summit and coordinating responses.
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Ensuring our CRM is kept up to date with accurate contact details and is GDPR compliant.
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Supporting in setting up of and managing event registration including responding to registration queries, processing registrations, monitor registrations and escalate queries as necessary.
The role will also provide occasional administrative support to the Executive Director and Chief Operating Officer (~10% of the role’s time). This will include supporting diary management, booking travel, taking meeting notes, collating papers and briefs, and assisting with general administrative support on tasks, as required.
If time allows, the role may also be required to support other team projects across the Alliance Secretariat.
Wider organisational responsibilities
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Commit to the mission and values of WeProtect Global Alliance, putting these at the forefront of all work and actions.
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Ensure that a commitment to diversity, equity and inclusion is reflected in all work.
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Comply with all organisational codes, policies and processes.
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Attend and actively participate in regular line management check-ins and whole team meetings, preparing updates and discussion topics, as necessary.
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Prepare and deliver reports for SMT members, as necessary.
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Ensure that the CRM, project management documents, impact measurement tracking and other internal databases are kept fully up to date.
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Commit to ongoing personal development and learning.
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Travel locally, nationally and internationally for work events.
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Fulfil any other reasonable requests to support the best interests of WeProtect Global Alliance.
Person Specification
Essential skills, experience and knowledge
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A minimum of two years’ experience working in a similar role.
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Project administration experience.
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Strong communications skills, with native English language proficiency.
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Experience working with detailed project management plans.
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Excellent drafting and editing skills for a range of formats, including for articles, briefings, and reports, with a keen eye for attention to detail.
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Strong organisational skills, including ability to work to tight deadlines and prioritise workloads.
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Strong interpersonal skills, with a friendly and professional demeanour.
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High attention to detail and accuracy in data entry.
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Able to work independently and as part of a small team.
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The right to work in the UK.
Desirable skills, experience and knowledge
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Prior event organisation experience.
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Prior experience of working with newsletter programmes, content management systems such as WordPress as well as design programmes such as Canva or Adobe Express/InDesign.
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Fluency in another language.
Diversity, inclusion and equity
We welcome applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability or sexual orientation. We particularly welcome applicants from ethnic minorities and other under-represented groups.
Safeguarding and values
As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check.
All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.
Our values are:
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Empowerment – collaboration, innovation, challenge
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Accountability – responsibility, delivery, safeguarding
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Respect – honesty, feedback, inclusion
The client requests no contact from agencies or media sales.
Ever been in an organisation that doesn’t value communications or where communications are often an afterthought? This isn’t one of them…
Reach exists to inspire and connect potential volunteers and trustees with charities and good causes, to help address some of society’s biggest issues. And we know that great communications, branding and storytelling sit at the heart of that.
As Head of Marketing and Communications, you will be the driving force of our communications and our sole, respected, go-to communications specialist. You will have the opportunity to lead our communications strategy - keeping our chosen audience, values, message and brand positioning in mind - whilst doing the hands-on work of creating campaign materials, writing impactful content, sourcing case studies and managing the input of other creatives.
And while you’ll always wish you had more budget and time, the beauty of working in comms at Reach is that we are small and have clarity of purpose, aligned messaging between our areas of work and light-touch sign-off processes. You will have the autonomy to shape our communications strategy and to flex your creative muscles by implementing and testing it.
What Reach does
Through our bespoke online service, charities and groups find volunteers with expertise they could not otherwise access - from trustee positions to technical and creative roles. At the same time, we inspire thousands of people to volunteer their skills every year, to make change. Last year over 13,000 new volunteers signed up to Reach - more than three times the pre-pandemic rate.
Working at Reach
We are a friendly, deeply collaborative team of 10 staff, supported by volunteers, freelancers and a strong board. We live our values: bold and experimental, people-centred, collaborative and honest. You will be encouraged and supported to take risks and to learn and develop, and enjoy plenty of autonomy.
Reach Volunteering is committed to becoming a more diverse, inclusive and equal organisation, and to helping to increase equity, diversity and inclusion in civil society. We have put equity at the heart of our new vision, values and beliefs. We welcome people of all backgrounds, identities and experiences. We would particularly welcome applications from candidates who are disabled, from the global majority, who identify within the LGBTQIA+ community, and / or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team. We would also welcome candidates who identify as male, for the same reasons.
We encourage flexible working and many of our staff work their hours in different ways. We are open to discussing what would work for you and be possible for the role.
Other benefits include:
● 26 days annual leave, plus three bonus days at Christmas (plus Bank Holidays).
● Up to six days volunteering leave per annum.
Requirements:
We are looking for someone with a proven track record of working effectively with leadership teams and influencing strategic direction to deliver highly effective marketing and communications. You’ll be an effective digital marketer, with the ability to integrate strategy with day-to-day work
Just as important is *how* you work: you will be great at collaborating, prioritising, and flexing your priorities as needed. You’ll be resourceful, and relish creativity bourne from the constraints of working in a small team with big ambitions. You will share our values and work in a way that embeds them.
To apply
To make our recruitment process as fair as possible, and to reduce bias, we will shortlist based on your responses to a question about how you would approach a typical task for someone in this role, and why you are attracted to this role. Your responses will be anonymised before shortlisting.
For full instructions, please see our website
Deadline for applications: Monday 1st July, 9 am
First round interviews: 11 / 12th July
All interviews will be online.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Meridian Wellbeing
Senior Communications and Activities Lead
Pay & Pensions: £28,000 p.a. pro rata plus workplace pension contribution
Location: Meritage Centre, Church End, Hendon, NW4 4JT
Hours: 4 days, 30 hours a week (Based on FTE 37.5 hrs per week)
Term: 1 year (with possibility of extension)
Responsible to: CEO of Meridian Wellbeing
Reports to: Head of Operations
This role offers the potential for flexible working hours with a minimum of 2 days based in the office.
Meridian Wellbeing are looking for an experienced Marketing and Communications Lead to create marketing plans and to implement its development strategies across the organisation to support the digital delivery platform and physical activities for its wellbeing services. We seek applications from candidates with a proven track record in creating marketing plans focusing on social media, content creation and brand.
The successful candidate will work closely with all service teams to promote and enhance the awareness of our services through regular marketing and communications streams such as the weekly newsletter, promotion of physical activities and workshops, the online development of our digital platforms, and manage the organisation website.
As a member of the senior team, the successful candidate will work actively to contribute to the positive development of the organisation as a mental health and wellbeing hub, seek out and develop opportunities for partnership and to grow the organisation’s presence as a leading specialist mental health and wellbeing charity.
The post is for an initial 1-year period with the possibility of extension subject to funding.
The Role
The Marketing and Communications Lead will be responsible for the development of an effective marketing strategy to encourage participation and utilisation of digital platforms in the community to improve their wellbeing. They will have responsibility to manage the content on the website, social media platforms, promotional material and communication to beneficiaries and stakeholders, with the aim of establishing the leading digital platform for community-based wellbeing services.
We are looking for an enthusiastic team player with the ability to develop, build and drive a marketing strategy to meet the goals of the digital platform development. The post holder will have a high level of marketing and communications skills, attention to detail, able to work independently, and with the ability to build connections with diverse audiences in the commercial, public and voluntary sectors.
This is an excellent opportunity for the right candidate to apply and/or to further develop their skills in a vibrant and dynamic role. Working as part of a small and focused team, the Senior Communications and Activities Lead will lead on the promotion of the organisation’s brand, integrating and bringing together the collaborative work streams. The role will be integral in the continued development of a digital platform to improve access, and to raise awareness and conversion for our physical activities at our centre to achieve better outcomes for wellbeing services.
Main Duties and Responsibilities
· Create marketing plans for social media, content and brand
· Lead on the communications and marketing activities for the organisation
· Work closely with the CEO, Head of Operations and colleagues to devise and implement a
coherent marketing strategy bringing together the different services, activities and products developed by the organisation
· Work closely with the team to encourage greater uptake of the digital platform, physical activity and workshops programmes to improve access and connection with vulnerable adults from harder to reach communities
· Establish and maintain effective internal and external stakeholder relationships with regional and local press channels, as well as other communication agencies
· Update and support the creation of information and images on the website regularly
· Oversee marketing communications including promotional material and effective digital campaigns, and the weekly newsletter
· To coordinate all aspects of print production, design, proofing and distribution of all publications, leaflets, brochures and publicity material
· Provide administrative support for all media, social media, website and press related communications
· Provide administrative support for the activity and workshop programmes across the organisation, to promote, raise awareness and collect reporting data
· Ensuring copyright, collate images and proofing for both print and digital promotional material
· Maintain and update a library of publications, reports, stories and promotional material to archive and showcase the organisational development, and development of the digital platform
· Manage Google Analytics and social media reporting
General Duties:
· General administrative tasks as required of the work when necessary
· To adhere to all policies including equal opportunity and volunteer policies at all times
· Support the team in the promotion and running of events throughout the year
· Work with the team to support the recruitment and management of volunteers
· Attend and contribute to regular team meetings and supervision, as well as training sessions
· Carry out such other duties as deemed appropriate and may be reasonably required by the Head of Operations
PERSON SPECIFICATION
Essential Experience:
· Proven experience on content creation, social media marketing and branding
· A creative marketer with a good eye for design
· Experience of developing communications materials across broadcast, print and online communications channels
· Proven record on successful individual decision making from within a marketing role
· Ideas orientated to drive an agenda within their role
· Experience of working with databases and website building
· Experience of using and establishing online content management systems and databases to effectively collate and manage internal and external intelligence
Desirable Experience:
· Experience of working with business management platforms
· Experience of the voluntary sector and community work
· An understanding of key current health and social care organisations
Skills and Abilities:
· Excellent verbal and written communication skills with people of different backgrounds within a variety of settings
· Strong ability to organise and forward plan
· Ability to lead and drive tasks towards completion to meet tight deadlines
· Manage a substantial workload and work with initiative and independently
· Excellent interpersonal and communication skills
· Excellent standard of literacy and numeracy and IT competency
· High proficiency in skills, including Word, Excel and PowerPoint.
· Exceptional attention to detail
· Excellent teamwork and can-do attitude
Other requirements:
· An understanding of the importance of confidentiality, data protection and GDPR regulations
· An understanding of key current health and social care organisations
· Willingness to work flexibility and as per the demands of the role and organisation
Training:
A short period of training and induction will be given internally by your supervisors.
Please note that the job description is by no means an exhaustive list of the duties and responsibilities expected of a role. The post holder may be required to undertake additional duties that are broadly in line with the above responsibilities to assist with service delivery and other organisational matters. The post holder should also be prepared to have the flexibility to work weekends/holidays on occasion if doing so is necessary to achieve the fundamental job objectives.
The client requests no contact from agencies or media sales.
Contract: Permanent, Full-Time
Salary: £35,000 - £39,250 (London); £31,000 - £35,250 (Manchester) per annum
Closing Date: Monday 17th June 2024
Interviews will be held on Wednesday 19th and Thursday 20th June, with any second interviews being held on Friday 21st June.
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Philanthropy Officer to join our Fundraising team.
The role is offered on a hybrid working basis with home working combined with 2 days/week on average in our London or Manchester office.
About Us
Centrepoint is the UK’s leading youth homelessness charity, supporting around 16,000 young people every year together with our partners.
It is a truly exciting time to be joining Centrepoint, as we work towards our vision to end youth homelessness by 2037. To achieve this ambitious goal, our Philanthropy team is dedicated to building a committed network of high-value supporters who share our passion for helping homeless young people and can drive this vision forward.
The Senior Philanthropy Officer will sit within the Philanthropy team, providing excellent supporter stewardship to help retain and grow a strong portfolio of donors. Building relationships with supporters who give £5,000 - £20,000 a year, the Senior Philanthropy Officer will also project manage a strand of the team’s strategy, as well as take responsibility for managing our Mid Value Donor Pipeline.
Sitting within a team of 4, the Senior Philanthropy Officer will play a key role in helping to further develop our team strategy – ensuring we remain on top of trends within the sector and prioritise innovative solutions to growing income.
About You
- Working experience in philanthropy fundraising or account management, with demonstrated ability to achieve key results and tasks
- Excellent communication skills, both verbal and written, capable of inspiring, engaging, and informing supporters through various channels
- Outstanding relationship management skills
- Ability to develop strong working relationships with team members to create effective stewardship materials, proposals, and other working documents for circulation
- Creates an inclusive environment where everyone is valued and fairness is promoted and integrated into all activities
- Embodies Centrepoint’s values of integrity, energy, humility, entrepreneurial, accountable and focused
What You’ll Be Doing
- Managing a pool of supporters who give £5,000 - £20,000 a year to Centrepoint
- Leading on an area of the team’s growth strategy
- Driving the team’s new business efforts through managing our Mid Value Donor Pipeline
- Contributing to further team success by creating high-quality reports, appeals and proposals
- Robust record keeping and data analysis
- Collaborating within Relationship Fundraising and the wider Fundraising department on supporter communications, experience and cross-team projects.
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
Using Anonymous Recruitment
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Policy Officer at Forces in Mind Trust
Do you want to support former Service personnel and their families to have a successful and fulfilling transition into civilian life? Do you want to help shape policy and influence decision makers to deliver this? Would you like to be part of a small but dedicated team? If so, then join Forces in Mind Trust (FiMT) as our Policy Officer.
We are looking for a highly motivated person to join our team to help ensure that our evidence base can have a significant impact and improve outcomes for the Armed Forces community.
About FiMT
We were founded in 2011 with a £35 million endowment from the National Lottery Community Fund to improve transition to civilian life for Service leavers and their families. Our mission is to enable a successful and sustainable transition to civilian life and we provide an evidence base that will influence and underpin effective policy making and practice. We then look to leverage this evidence to effect positive change.
About the role
You will work as part of the Policy, Influencing and Evaluation team to positively influence policy makers and service providers.
Make a tangible difference:
- Help the delivery of impactful policy initiatives to address the needs of ex-Service personnel and their families.
- Drive evidence-based influencing: leverage FiMT's robust research to inform policy and secure positive change.
- Cultivate strategic relationships: build strong connections with policymakers and stakeholders to amplify FiMT's mission.
We seek a skilled professional with:
- Demonstrated understanding of policy development and implementation with strong analytical skills.
- Exceptional written and verbal communication to clearly convey complex policy issues.
- Proven ability to manage multiple projects efficiently and deliver within deadlines.
- Thrive in a team environment and foster a culture of open communication.
- An interest in supporting the Armed Forces community.
What do we offer?
- Salary of £38,771 to £40,049, depending on experience
- Competitive benefits package, including health screening programme and group pension plan
- Hybrid working (London office with flexibility)
- 30 days leave plus Bank Holidays
- Additional paid leave for reservists and volunteering opportunities
- Supportive team environment
Are you ready to make a lasting impact?
Join us and be part of shaping a better future for our Armed Forces community. Submit your application by midnight on Monday 24 June 2024.
For full details and information on how to apply see the attached Job Description.
Interviews will take place on Monday 15 July at Mountbarrow House, London.
Due to the significant number of applications received for posts, we will only be able to provide feedback for those candidates who are invited to interview.
Forces in Mind Trust is an equal opportunities employer.
Please remeber to submit a CV (no more than 2 sides of A4) and a supporting statement. Applications without a supporting statement will not be considered.
The mission of FiMT is to enable ex-Service personnel and their families to make a successful and sustainable transition to civilian life.
The client requests no contact from agencies or media sales.
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Job description
Background
Bipolar UK is the only national charity dedicated to empowering individuals and families affected by bipolar. Peer support is at the core of our work. We empower approximately 1,000 people a month to stay well - and we have the ambition to reach thousands more.
Bipolar does not discriminate on the grounds of sex, gender, age, ethnicity, race or background, consequently it affects everyone, and we estimate that one million people in the UK live with the condition many of whom remain undiagnosed, that's 1 in 50. The condition also increases the risk of suicide by 20 times. Bipolar impacts on relationships, missed milestones for young people with their peers, education, economic stability and employment, and creates social and economic problems and debt for those affected through symptomatic overspending. Therefore, Bipolar UK are working hard to improve diagnosis times and support pathways to enable individuals affected by the condition to live well and fulfil their potential. At the heart of this is our peer support enabling our community to access tools and support to manage their condition.
About the role:
Bipolar UK is delighted to have this post funded through a new grant and we are seeking to recruit a Senior Peer Support Officer to work 3-days per week.
We are looking for an experienced person who is familiar with peer support and lived experience models to support and engage members of our London community who are affected by bipolar from a range of backgrounds.
Your role will include managing volunteers, increasing engagement in local existing support groups and developing new ones. Working with our self-management trainers to run psycho-education courses. The role will require you to work across London both online via Teams and Zoom and in-person.
This new post is an exciting addition to our team as we are seeking to increase awareness across racialised and minoritised communities and improve access to peer support for people affected by bipolar commencing with a new steering group.
Bipolar UK is committed to equality and diversity, and we welcome applications from anyone who would like to join a growing organisation with big ambitions and an inclusive approach without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems.
We look forward to hearing from you.
Please see Job Description for full details
The client requests no contact from agencies or media sales.
Circa £50,000 per annum
Fixed term (12 months – Parental Leave Cover)
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Project Manager (Marketing Portfolio).
The Senior Project Manager (Marketing Portfolio) will work across all parts of the organisation to provide specialist change management services, ensuring key strategic projects, campaigns and programmes of work implement and embed change successfully.
We are seeking an individual with experience in planning and implementing change management strategies, portfolio management in a marketing delivery or a relevant setting, and stakeholder management. To succeed in this role, you should have knowledge and practical experience in project management methodologies (such as Waterfall and Agile) and change management strategy. Additionally, strong communication skills, experience in marketing delivery, and the ability to lead collaboration through facilitating workshops are essential.
Act now and visit the website via the apply button to apply online.
Closing date: 5pm, Monday 17 June 2024.
Interview date: Week commencing 8 July 2024.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purity is a full-service fundraising agency specialising in telephone and digital channels for charity and NGO fundraising. We work with clients such as Greenpeace, Prostate Cancer UK, and Air Ambulance organisations, focusing on supporter recruitment and development. We are a small team with a passion for fundraising, creating strong partnerships with our clients and providing ethical and exciting journeys for supporters.
This is an exciting opportunity for a Senior Fundraising professional to join our team. Our ideal candidate will have a passion for fundraising and knowledge of the non-profit sector. Previous experience in a senior role in telephone fundraising, team leadership and account management will be essential. They will be a great communicator and team player, leading the Client Services team and the wider Purity team in delivering fundraising campaigns for amazing causes. You will be fully supported by the CEO and the wider Senior Leadership team. Our current Client Services Director will be working on a part time consultancy basis for a period after your start date to help ensure you have the support needed to settle into the role successfully. You will continue to develop the strong relationships we have built with our charity partners, evolving their telemarketing programmes, whilst growing and innovating to support their needs and organisation growth. The role encompasses all communication channels, working with the Digital Campaign Manager to develop digital and supporting communications.
This role is a Senior Leadership role, and we are looking for someone who has clear leadership qualities who has a passion not only for fundraising, but for ethical supporter focussed fundraising.
Team Leadership
* Managing an established team of 5: Senior Account Manager, Account Manager, Accounts Manager, Innovation and Creative Manager, and Digital Campaign Manager
* An integral part of the Senior Management Team
* Working closely with our Head of IT in designing and setting up campaigns and data management
Account Management
• Strong project management skills
• Managing a high-quality client management service from you and your team
• Line management of the client services team including project management and creative roles
• Lead on business including pitches, tenders and proposals
• Developing innovative performance proposals to drive clients fundraising activity and evolve existing programmes • Creating a pipeline of annual activity in line with annual capacity
• Developing telephone and digital communications such as SMS, Email and Social campaigns
• Guiding clients in annual forecast volumes and expected results across campaigns
• Ability to create and deliver regular detailed campaign reviews which include in depth analysis of all KPI’s, data segmentation and innovation to evolve fundraising strategies
• Managing and forecasting Purity’s annual business capacity • Lead on decisions in conjunction with CEO, Directors, Head of IT and Head of Fundraising
• SLT member
• New Business acquisition when required and delivering business objectives and growth, ensuring stability of business and opportunities outside of telephone
• Ability to be flexible and respond positively to change
• Ability to form positive relationships with colleagues, clients, and the sector in general
• Work effectively under pressure, and managing the team to deal with conflicting priorities
• Be a self-starter who is keen to take responsibility for their own work and actions
• Continue to develop ad hoc social and telephone campaigns with our telephone agency partners
• Be able to demonstrate strong IT skills
• A strong understanding of quality and compliance in telephone fundraising and a passion for the third sector is essential
• Previous experience with a charity or fundraising agency working in with TM Campaigns is essential
• Creativity and digital skills are encouraged as we have a digital offering and the Client Services Director works both closely with, and managing the Digital Campaign Manager to provide end to end digital and telephone campaigns
• Ability to understand data manipulation and analysis
• Encouraging best practice across the sector
• Exceptional eye for detail
The client requests no contact from agencies or media sales.