Senior communications and stakeholder manager jobs

Do you want to change the world?So do we. Join us… 

Salams, peace and hello… I’m Joe, the Director at The Aziz Foundation. We at The Aziz Foundation are a family charitable foundation established to support British Muslim communities to flourish and give back to our country and the wider world. Through our flagship university Scholarships programme, the Foundation has invested over £8 million into more than 700 scholarships for British Muslims pursuing postgraduate degrees as well as working with employers to facilitate work experience and internships for young British Muslims.We have also supported a wide range of charitable initiatives including funding of historic buildings, community sports, research into discrimination, inter faith activities and the engagement of British Muslims in the democratic process of our country. 

Do you want an exciting comms & public affairs role that’s important for our country… keep reading… if you want an easy job… stop reading 

At a time of great polarisation in our country, we need more than ever to be able to communicate well. That doesn’t mean preaching to the converted.We are non-partisan politically – we recognise that as a country we need to come together.In order to do that, the first thing we need to do is to communicate.We need to be able to engage with everyone in the country regardless of faith or ancestry. 

This is a new and vital role for the Foundation, involving development and implementation of a new strategy for comms and public affairs.The aim is to ensure the Foundation can achieve its charitable objects by promoting awareness of all our activities to a range of stakeholders including Aziz Scholarship Alumni, university partners, employer partners, secular and Muslim charity partner organisations, partner organisations of other faiths, journalists, influencers, policy makers and politicians. 

The successful candidate will have the opportunity to develop a new strategy from scratch and to then lead on implementation.The Senior Comms and Public Affairs will manage external communications across all mediums and platforms for the Foundation ensuring our messages are clear, consistent and reflective of the Foundation’s charitable objects and values. 

And who will you be working alongside?Only the best people… 

Our website lists all the team and you’re welcome to LinkedIn stalk us.Having worked in the charity sector for almost 30 years, I can honestly say this is the most hard-working team I’ve ever been a part of.You can expect a really supportive, hard-working team alongside you that pitch in when you need any help or support.We look for solutions, not barriers. We will expect the same of you.It’s a collegiate team with high mutual expectations. Our board is also very hands on so you will certainly engage with the Aziz family as part of your role. 

We have an exciting opportunity for an experienced Senior Communications Officer to come and join our team in Redcar & Cleveland. 

Location – This role is both community-based in Redcar & Cleveland, with the ability to work from home as agreed with your manager. There may also be occasional travel to other programme sites (currently Middlesbrough, Stoke-On-Trent and Scotland) or travel to our London office.  

Salary – Up to £35,000 DOE 

Employment Type – Permanent

Team – Communications team

About you

We are looking for someone who can demonstrate the following: 

• Significant experience in a communications role, including experience with copywriting and content creation. 
• Experience producing high quality, clear, compelling and audience appropriate content for a range of platforms. 
• The ability to clearly demonstrate our impact and inspire collaboration among our partners and stakeholders by sharing compelling and meaningful stories.
• Demonstrable knowledge and understanding of the local community, including its strengths, needs, and challenges. 
• Strong knowledge and skills in Adobe Creative Suite such as Illustrator, InDesign, Photoshop or Canva. 

About the role

The responsibilities of this role include: 

• Actively identify opportunities where communications can strengthen programme delivery, support parent outreach and increase engagement with families and communities. 
• Develop the local stakeholder engagement approach in line with agreed objectives, proactively identifying opportunities to strengthen relationships and using data and team insight to increase engagement.
• Support effective communications with stakeholders across sectors including community, health, education and local organisations. 
• Develop and produce compelling, audience focused content for a range of channels, including newsletters, case studies and promotional materials. 
• Work closely with the Head of Communications, Programme Leads and colleagues across the organisation to align communications priorities with programme and organisational objectives. 

About us

Thrive at Five is a national charity focused on giving every child the best possible start in life. We know the foundations for life and learning are built in the earliest years, from pregnancy to five. By working alongside families, communities and local partners, we help build stronger, more connected support for parents, so more children get what they need to thrive and reach a good level of development by age five.
 

Thrive at Five is a relatively young organisation but with an already strong national and political profile, having been called out in Parliament for our ways of working in Stoke-on-Trent and invited to be interviewed at the 2025 Civil Society Summit by the Secretary of State for Education. We have grown rapidly in our first four years, with a growing team of nearly 40 across the country. 2026 will be a year of further growth and milestones for the charity as we celebrate our fifth-year anniversary and expand into our third and fourth regions. This will involve recruiting for a new teams, establishing our programmes and beginning to co-design and implement our work in partnership with communities. 

About our benefits

• Pension contributions – We will contribute 3% and you can contribute 5% towards your pension through NEST. 
• 25 annual leave days per year plus bank holidays.
• £100 contribution towards your professional body membership.

Please note that as this role is subject to a successful Basic Level Disclosure check through the Disclosure and Barring Service (DBS). If you have any unspent convictions, but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK. 

To apply for this role, please submit your cover letter and CV by following the Apply Now button. Closing date for applications is midnight on Friday 8th May 2026.

We have an exciting opportunity for an experienced Senior Communications Officer to come and join our team in Middlesbrough.

Location – This role is both community-based in Middlesbrough, with the ability to work from home as agreed with your manager. There may also be occasional travel to other programme sites (currently Redcar, Cleveland, Stoke-On-Trent and Scotland) or travel to our London office.  

Salary – Up to £35,000 DOE 

Employment Type – Permanent

Team – Communications team

About you

We are looking for someone who can demonstrate the following: 

• Significant experience in a communications role, including experience with copywriting and content creation. 
• Experience producing high quality, clear, compelling and audience appropriate content for a range of platforms.
• Empathy, cultural awareness, and sensitivity when communicating with and about communities whose voices and experiences are often underrepresented, including those with English as an additional language or limited literacy in English.
• The ability to clearly demonstrate our impact and inspire collaboration among our partners and stakeholders by sharing compelling and meaningful stories.
• Demonstrable knowledge and understanding of the local community, including its strengths, needs, and challenges. 
• Strong knowledge and skills in Adobe Creative Suite such as Illustrator, InDesign, Photoshop or Canva. 

About the role

The responsibilities of this role include: 

• Actively identify opportunities where communications can strengthen programme delivery, support parent outreach and increase engagement with families and communities. 
• Develop the local stakeholder engagement approach in line with agreed objectives, proactively identifying opportunities to strengthen relationships and using data and team insight to increase engagement.
• Support effective communications with stakeholders across sectors including community, health, education and local organisations. 
• Develop and produce compelling, audience focused content for a range of channels, including newsletters, case studies and promotional materials. 
• Work closely with the Head of Communications, Programme Leads and colleagues across the organisation to align communications priorities with programme and organisational objectives. 

About us

Thrive at Five is a national charity focused on giving every child the best possible start in life. We know the foundations for life and learning are built in the earliest years, from pregnancy to five. By working alongside families, communities and local partners, we help build stronger, more connected support for parents, so more children get what they need to thrive and reach a good level of development by age five.
 

Thrive at Five is a relatively young organisation but with an already strong national and political profile, having been called out in Parliament for our ways of working in Stoke-on-Trent and invited to be interviewed at the 2025 Civil Society Summit by the Secretary of State for Education. We have grown rapidly in our first four years, with a growing team of nearly 40 across the country. 2026 will be a year of further growth and milestones for the charity as we celebrate our fifth-year anniversary and expand into our third and fourth regions. This will involve recruiting for a new teams, establishing our programmes and beginning to co-design and implement our work in partnership with communities. 

About our benefits

• Pension contributions – We will contribute 3% and you can contribute 5% towards your pension through NEST. 
• 25 annual leave days per year plus bank holidays.
• £100 contribution towards your professional body membership.

Please note that as this role is subject to a successful Basic Level Disclosure check through the Disclosure and Barring Service (DBS). If you have any unspent convictions, but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK. 

To apply for this role, please submit your cover letter and CV by following the Apply Now button. Closing date for applications is midnight on Friday 8th May 2026.

We are looking for a confident, values‑led Head of Communications to lead SSAFA’s communications function at a time when trust, clarity and judgement truly matter.

This is a senior leadership role within the Fundraising, Marketing and Communications directorate, responsible for protecting and strengthening SSAFA’s reputation, leading issue management, and delivering clear, engaging internal communications for staff and volunteers across a complex national organisation.

You will lead a professional national and regional communications team, setting clear direction, supporting development, and creating a culture where people feel trusted, supported and able to perform under pressure. Acting as a senior communications adviser, you will work closely with executive leaders and colleagues across the organisation to ensure communications are timely, accurate, and grounded in SSAFA’s values.

This role is about judgement as much as delivery - knowing when to move fast, when to pause, and how to support people while maintaining high standards.

About the team

You’ll be leading a regionally dispersed communications team within our wider Fundraising, Marketing and Communications directorate, working closely with a range of stakeholders to shape compelling, consistent communications across the organisation. This is a collaborative, fast‑paced environment where strong relationships matter, and where your leadership will help ensure our voice helps deliver real impact

About you

You are an experienced communications leader who combines professional authority with emotional intelligence.

You will bring:

• Significant experience in reputation management and crisis communications.

• Credibility as a senior communications adviser in complex organisations.

• A strong track record of leading and developing teams, including through pressure or change.

• A deep understanding of internal communications and their role in organisational culture and trust.

• Excellent judgement, clarity of thought and calmness under pressure.

• Strong written and verbal communication skills, with the ability to adapt tone for different audiences.

• A collaborative, people‑centred leadership style.

An understanding of the voluntary sector and the Armed Forces community is desirable, but above all we are looking for someone who leads with integrity, empathy and sound judgement.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us..

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 06 May 2026 SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: TBC

Communications Manager 

About the role

We are looking for an experienced Communications Manager to help bring our mission and impact to life.

Reporting to the Head of Communications & Transformation, you’ll lead on high-quality, engaging communications that support our programmes, partnerships and organisational goals.

Key responsibilities include:

• Developing and delivering social media content and managing day-to-day channels
• Producing compelling written, visual and video content, including impact case studies
• Copywriting for our website, email campaigns and publications
• Delivering internal communications to support colleague engagement
• Supporting stakeholder communications and marketing campaigns
• Developing and implementing brand assets 

About you

You’ll be an experienced communications professional, comfortable working in a fast-paced environment and managing multiple priorities. You’ll bring creativity, strong organisational skills and a passion for social impact.

Essential experience includes:

• Experince of working in an internal communications-based role
• Excellent planning and project management skills
• Strong writing, editing and visual content skills
• Experience managing social media channels
• Video editing skills (Adobe Premiere Pro)
• Experience using Adobe Creative Suite (InDesign, Illustrator, Photoshop)
• Experience with email platforms such as Campaign Monitor (or similar)

For full details of the role and our rewards and benefits package, please view the candidate pack.

How to apply

Please apply via CharityJob with your CV and a cover letter.

Closing date for applications: Tuesday 5 May at 9am
Interviews: Interviews are intended to take place week commencing 18 May

An exciting opportunity has arisen to join a community-based charity with an ambitious and exciting vision set in the heart of Portobello, West London, supporting and enhancing the lives of people in the local community.

Westway Trust is seeking an experienced and enthusiastic Senior Manager: Communications & Marketing – to lead the Communications and Marketing function, developing and delivering integrated strategies that build Westway Trust’s profile, deepen stakeholder engagement, and amplify the impact of the Trust’s community-centred work across North Kensington.

You will need to have the right blend and balance of strategic, communication, innovation and people skills. You will have experience of supporting and enhancing the lives of people in the local community. You will be an energetic and enthusiastic individual with a commitment to the value of participative community engagement. You will be comfortable in connecting with the wider community, able to listen and gather the views of local people and feed these back into the direction, work and decisions of the Trust.

Key responsibilities of the role include but are not limited to:

• Management and leadership of the communications and marketing team.
• Deliver effective two-way communications activities that reach Westway Trust’s key audiences and give the Trust a good understanding of stakeholder sentiment.
• Be responsible for building and managing strategic partnerships. 
• Be responsible for the impact measurement of the Trust’s engagement and consultation activities. 
• Develop and deliver innovative marketing activities including newsletters that effectively promote the activities of the Trust and certain beneficiaries.
• Work with appropriate stakeholders to build and deliver a marketing and communications strategy to promote the Portobello area including associated materials, digital platforms and activity.
• Develop and deliver a strong strategy for the use of social media and website platforms in support of Westway Trust’s aims and objectives.
• Support community activities and engagement

Essential Experience, Skills and Attributes:

The post holder will have strong management skills, experience of working in complex marketing and communications environments, an ability to work across a range of communications and marketing disciplines, and a commitment to working alongside the people of North Kensington.

Essential:

• Proven track record of developing and delivering high-quality marketing and communications strategies across multiple channels.
• Strong copywriting skills including news features, press releases, social media, marketing materials and executive communications.
• Experience managing complex stakeholder relationships and navigating sensitive issues.
• Experience managing and developing a team to deliver a wide range of work to tight deadlines.
• Demonstrable experience managing budgets and external contractors/suppliers.
• Track record of advising senior executives and gaining buy-in for strategic plans.
• Solid understanding of digital marketing including SEO, Google Ads, CMS platforms, email marketing tools (e.g. Mailchimp), and Google Analytics.
• Experience in PR and media relations, including building and maintaining a press database.
• Demonstrable commitment to equality of opportunity and understanding of the needs of diverse communities.
• Understanding of data protection legislation and GDPR as it applies to marketing databases.
• Capacity to effectively navigate, manage, and de-escalate challenging interpersonal situations, maintaining a supportive and resilient approach when working closely with vulnerable and traumatised groups.

Desirable:

• Relevant qualification (e.g. CIM, CIPR, or degree in marketing, communications or related field)
• Experience working in or with the charity, social enterprise, or community sector
• Knowledge of or connections to the North Kensington area
• Experience promoting community events, cultural programmes, or grant-funded activities
• Familiarity with online design tools like Adobe Pro, and Canva and project management tools like Asana.

The ideal candidate will demonstrate the Trust’s Values— Openness, Integrity, Equity, Sustainability and Courage.

Circa £53,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Policy Adviser – Education.

The role provides strategic leadership on UK education policy across the organisation, with a current focus on early childhood learning and development. The role shapes and delivers rights-based policy influencing strategies, research, and analysis, working closely with colleagues in campaigns and political affairs to drive change for children in the UK.

The role requires expertise in UK education policy, clear experience leading advocacy-oriented research, and a history of influencing UK Government. You will bring a strong understanding of UK policy-making processes and a commitment to children’s rights.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Thursday 14 May 2026.

Interview date: Wednesday 27 May 2026.  

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, and disabled candidates, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

Are you a strategic marketing leader with a passion for making a difference? Blood Cancer UK is looking for a Senior Direct Marketing Manager to manage a high-performing team, deliver insight-led, multi-channel campaigns, and make a real difference to the lives of people affected by blood cancer. This is an exciting opportunity to be responsible for impactful direct marketing campaigns that grow individual giving and engage supporters. 

Based in London with hybrid working options (2–4 days per month in the office, may increase dependent on business needs), this role offers the opportunity to lead a talented team, innovate with digital channels, and champion campaigns that engage and inspire supporters. If you thrive on turning data into action and delivering outstanding results, we want to hear from you.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

About The Role

As our Global Communications Manager, you’ll lead the development and delivery of impactful global media and communications that elevate Compassion’s campaigns and strengthen our international voice. You’ll play a pivotal role in producing compelling content, securing global media coverage, and supporting colleagues worldwide to deliver clear, impactful communications. 

As our Global Communications Manager, you’ll be responsible for:

• Developing and delivering global media strategies that raise Compassion’s international profile.
• Identifying, creating and maximising media opportunities across campaigns and policy work.
• Building and maintaining strong relationships with global journalists and media outlets.
• Managing our work developing relationships with international high-profile supporters
• Writing and producing press releases, feature articles, media briefings and web content.
• Building our social media presence by developing creative content and feeding into the social media strategy
• Supporting and advising Country Office communications teams to ensure aligned international messaging.
• Supervising Global Communications Officers and contributing to planning and out‑of‑hours rota duties.
• Monitoring and evaluating global media coverage and managing external media monitoring and licensing partners.
• Managing Compassion’s media assets, including imagery and broadcast materials, to ensure accurate representation.
• Providing media training, guidance and interview preparation for colleagues and spokespeople.

About You 

To succeed as our Global Communications Manager, you’ll combine strong editorial judgement with outstanding communication skills and the ability to lead global media activity under pressure. You’re strategic, adaptable, and skilled at storytelling, relationship‑building, and managing multiple projects with ease.

Skills and experience you’ll need to bring as our Global Communications Manager, you’ll be responsible for:

• Experience working in a fast‑paced press office, newsroom, or similar media environment
• Proven ability to develop and implement successful media strategies
• Experience working with international or European media outlets
• Excellent writing skills with the ability to tailor content for different audiences
• Strong ability to identify, shape and maximise media opportunities
• Ability to build and maintain strong media contacts and networks
• Experience working with high‑profile supporters or spokespeople
• Strong project management skills with exceptional attention to detail
• A collaborative, positive, and adaptable approach to working with global colleagues
• Commitment to Compassion’s mission and values.

If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.

Why Join Us

This is a unique opportunity to use your communications expertise to drive global change and give a powerful voice to animals, people, and the planet.

We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including: 

• 25 days annual leave + bank holidays 
• Health Cash Back Plan and 24/7 GP access 
• Employee Assistance Programme and MHFA support 
• Premium Calm App subscription 
• Defined contribution pension scheme 
• Enhanced discretionary sick pay 
• Hybrid working model (role and location dependent) 
• Free onsite parking and office next to mainline station 
• Cycle Benefit scheme and other savings options 
• Ongoing learning and development opportunities 

How to Apply & Key Dates

If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. 

Please note that we may begin interviews on a rolling basis, so early applications are encouraged. 

Closing Date: Thursday 14 May 2026

Stage 1 (TEAMS) Interviews: Tuesday 19 May and Friday 22 May 

Stage 2 (Face to Face at HQ)  Interviews, with presentation task: Thursday 28 May 2026

“Join us in building a more compassionate future for animals, people, and the planet.”

As part of Stage 1 of our recruitment process, shortlisted candidates may receive a small set of pre-shared, values-based interview questions in advance. This is designed to support a positive candidate experience and help you prepare, so the interview can focus on a thoughtful conversation about your motivation and alignment with our mission.

If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates during the recruitment process.

About Compassion

Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe. 

Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page. 

To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based.    

Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background.  We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.  We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other. 

About Smile Train 

Smile Train is the world’s leading cleft focused organization. Our goal is to transform the lives of every person impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our patients with free, life-changing, comprehensive cleft treatment. Our sustainable model has allowed us to reach more than 2 million children in 75+ countries in the past 25 years, and we still feel like we’ve just started. We are truly changing the world one smile at a time!

Role Summary:

We are looking for a highly skilled Communications Manager to lead and execute communications efforts for Smile Trian UK. Working in close collaboration with Smile Train’s Communications Team in HQ, you will support executing the global communications strategy at the local-level for Smile Train UK to elevate the organization’s global voice and inspire philanthropic engagement.

Through communications excellence and effective management of Smile Train UK’s PR and organic social media, you will amplify the many powerful stories of our cleft treatment and care programs partners, and patients in ways that strengthen connection, elevate understanding, and expand global impact.

If you are passionate about leveraging your communications skills to advocate for Smile Train’s purpose — to empower local medical professionals and create sustainable, long-term solutions for children and families affected by clefts around the world – then this is the right role for you!

This is a full-time, hybrid opportunity starting as soon as possible. You will be based in our London Bridge Office on Wednesdays and Thursdays and there will be periodic travel on a needs basis.

Reports To: UK Fundraising Director
Key Responsibilities:

• Execute Smile Train UK communications efforts in alignment with global communications plans and standards to increase awareness of cleft lip and palate and Smile Train.
• Align local Smile Train UK public relations plans and media vendor partnerships with the global PR strategy, ensuring agencies align with Smile Train’s goals, brand voice, and strategic priorities.
• Manage Smile Train UK media outreach to the press to generate awareness and publish timely news through press release development, media pitches, media alerts, op-eds, etc. in alignment with global standards and priorities
• In collaboration with Smile Train headquarters, develop and execute Smile Train UK’s organic social media content and campaigns to enhance engagement, grow reach, and strengthen Smile Train UK’s brand presence across all platforms.
• Effectively manage external Smile Train UK PR and organic social media agencies and ensure all activities are completed on time and within budget 
• Collaborate with the Smile Train HQ Communications Team to develop global communications campaigns and execute localization for Smile Train UK
• Collaborate with the Smile Train HQ Website Team to align UK specific content pages on the Smile Train UK website as required
• Collaborate with the Smile Train UK Fundraising Team as needed for communications and content support, including event support (e.g. invites, event materials, speeches, videos) and impact and annual report development.
• Support implementation of global brand standards through local alignment of assets, toolkits and messaging with global brand guidelines
• Report to senior stakeholders on performance of Smile Train UK’s PR and organic social media
• Build and manage Smile Train UK’s PR and organic social media budgets, handle invoice processing, and ensure expenses remain within budget 
• Other duties as appropriate for this role.

Supervisory responsibilities: No permanent staff supervisory responsibilities

Required Education and Experience:

• 5+ years of experience working in a Communications role, with a proven track record of driving PR and organic social media; in the non-profit sector or comparable commercial environment.
• Bachelor’s degree or equivalent in Communications, Public Relations, Marketing, or related field, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.
• Strong understanding of major social media platforms and tools.
• Passion for communications and public relations with the ability to connect the dots to drive awareness across the UK.
• Strong oral and written communication skills, with the ability to adapt messages to varied audiences.
• Able to take ownership of a process and to use problem solving skills to resolve issues.
• Strong team player with excellent professional and interpersonal skills to effectively collaborate across a global team.
• Effective project manager who is detail-oriented with strong organisational and time management skills.
• Experience managing external agencies. 
• Able to function both independently and as part of a global team.
• Familiar with the Microsoft Office suite (Outlook, Excel, Word, and PowerPoint).
• Flexibility to work evenings and weekends when necessary to ensure all external communications are handled efficiently and appropriately.
• Passion for Smile Train’s purpose and values.

Accountability Expectations: 

• Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.

• Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities. 

• Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.

• Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role 

• Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment 

Compensation Range: £40-50   

Travel: Ability to travel, when necessary, for agency partner meetings, organizational events, and periodically as required

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.

Application Information:

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.

Work with us at NCT

For pregnancy, parents and progress.

At NCT, what we do every day has a real impact on people’s lives.

We’re the UK’s charity for pregnancy, birth and early parenthood. For nearly 70 years, we’ve been alongside women and parents, offering trusted information, practical support and building communities.

Today, we reach hundreds of thousands of new and expectant parents every year. We provide antenatal and postnatal education, local and national support for infant feeding and mental health, and we campaign for fairer, safer maternity care. We listen to parents’ experiences and act on them - tackling health inequalities, challenging systems that don’t work, and pressing for progress.

Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families.

Your role will include:​

• Raise awareness of who we are – what we do and the difference we make and encourage people to use our services, support our charity and advocate on behalf of new parents.
• Drive impactful campaigns – Engage parents, policymakers, pregnancy and birth stakeholders and organisations with compelling advocacy and messaging.
• Lead the press office – Develop and implement PR strategies to enhance NCT’s visibility and credibility through powerful and creative storytelling.
• Lead our responsive external communications work – developing thought leadership, reactive comment pieces and content in response to external developments affecting new and expectant parents.

Why work at NCT?

Whether you’re supporting services, shaping policy, delivering programmes, raising funds, running operations or telling our story, you’ll be contributing to something bigger:
a society where everyone who becomes a parent feels confident, connected and safe.

People join NCT because they want to make a difference - and stay because they believe in how we do it.

How we work

We’re guided by a simple principle: no judgement, no exception. That shows up in how we support parents - and how we work with each other.

At NCT we are:

• Welcoming: We are always welcoming, creating connections and building communities.
• Collaborative: We achieve better outcomes by working together.
• Inclusive: We ensure equity and inclusion are core to who we are and what we do.
• Bold: We are bold, brave, and progressive
• Trusted: We provide trusted, high-quality, evidence-based information, support, and services.

We deal with complex issues, make tough decisions, and work in environments that can be challenging. But we do it with honesty, care and a shared sense of purpose.

When you work at NCT you’ll get fantastic benefits to support your well-being and professional growth:

• 30 days annual leave (excluding Bank Holidays)
• Pension matched up to 5%
• Flexible working options to suite your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
• Cycle to work scheme to support sustainable commuting
• Life Assurance for peace of mind
• Free eye test for all staff, with further discounts
• Blue Light discount card

Join us

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. If you want your work to contribute to lasting change - for generations of parents to come - we’d love to hear from you.

Together, we are NCT.

Our commitment to equity, diversity and inclusion

At NCT, we believe everyone should be able to shape their own journey - as parents, and as colleagues.

We are taking positive action to increase diversity across our organisation, at all levels, and to nurture a culture of inclusion and belonging for all our people and for the parents and families we support. You can read more about our Equity, Diversity and Inclusion action.

We are committed to zero discrimination, both internally and externally. This commitment applies regardless of visible or invisible difference, including (but not limited to): sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long‑term condition, religion or belief, gender identity, economic class, marital or civil partnership status, family status (including single parents), socio‑economic background, pregnancy and maternity.

We actively welcome applications from people from communities who are under‑represented in our organisation and the charity sector more widely.

Overview

The Premier League Foundation is seeking to appoint an experienced Senior Grants and Compliance Manager on a permanent basis. As a key member of the Central Operations team, you will help ensure the Foundation operates as an effective and efficient charity by maintaining robust, high‑quality grant‑management processes. Working closely with the Head of Governance and Operations and the Senior Impact and Insight Manager, you will oversee all grant‑making activity, from application through to monitoring, reporting and end‑of‑grant procedures. You will ensure that grantees comply with funder requirements, and that our grant‑making practices reflect, promote and continue to evolve in line with sector best practice.

You will collaborate closely with the Programmes Team and the Impact and Insights Team to ensure they have the tools and frameworks needed to monitor grant delivery and performance in line with Premier League programme expectations and funder requirements. Supported by the Governance and Grants Executive, you will track how funding is used, ensure grant conditions are met, and lead the ongoing improvement of grant‑making systems and processes.

A core part of the role will be leading the development and implementation of the Capability Code of Practice — a governance framework designed specifically for the unique needs and context of professional football club charities. You will ensure the Code continues to evolve with governance best practice and will work directly with Premier League club charities to create regular opportunities for sharing good practice, supporting them to achieve full compliance with the Code and to strengthen their effectiveness and efficiency as charitable organisations.

Working alongside the Head of Governance and Operations, you will also help ensure the Foundation maintains strong governance and operational excellence, including our own compliance with the Code and ongoing improvements to internal systems and processes.

The ideal candidate will thrive in a fast‑paced environment, managing multiple workstreams while demonstrating strong interpersonal skills and exceptional attention to detail. They will be comfortable working both autonomously and collaboratively and will bring a strong understanding of progressive grant‑making and the role that good governance plays in delivering the Foundation's charitable objectives. They will be confident in embedding these principles across the organisation and wider network and will demonstrate a clear commitment to Equality, Diversity and Inclusion.

Who we are

The Premier League Foundation was established in 2010 to distribute funding provided by the Premier League and its partners to professional football club charities across England and Wales, supporting them in their delivery in thousands of community venues and schools across the country. A total of 106 club charities are supported across the Premier League, English Football League, and National League.

More than 2.5 million individuals have benefitted from the charity, which aims to foster positive sporting, health, personal and education opportunities for children, young people, and the wider community.

Our hybrid-working model also allows you some variety on your place of work, offering you the chance to work from home on some days each week. You will attend the office or site visits in line with our company policy. All staff liaise closely with their line manager to manage their time appropriately and according to their work and team requirements.

The role

• Oversee the Premier League Foundation’s grant management function, ensuring timely, high-quality and consistent processes for grant assessment, approval, delivery, monitoring and reporting.
• Lead the development, implementation and continuous improvement of grant-making processes to enhance operational efficiency and service delivery.
• Provide advice and support on the design and development of application and grant-making processes for new programmes and funds.
• Work with the Head of Governance and Operations and the Finance team to support grant payment processes, including quarterly grant payments as required.
• Oversee the management of grant agreements, supported by the Foundation Governance and Grants Executive, and establish processes to ensure all grant-related documentation is quality assured and appropriately maintained.
• Contribute to reports relating to governance and grant management including mid-year and end of year monitoring updates for Premier League Foundation Board meetings.
• Support the Programmes Team in producing engaging and informative reports on programme performance and impact for our funding partners and other relevant stakeholders as required.
• Communicate regularly with club charities to provide updates, respond to queries, and build strong, collaborative relationships.
• Work with impact and insight colleagues to develop and implement monitoring and evaluation frameworks for grant-funded projects.
• Collaborate with colleagues across the organisation to ensure the impact of funded projects is measured, documented, and communicated effectively.
• Oversee the development and implementation of the Capability Code of Practice and the Capability Audit process, working collaboratively with funding partners and key stakeholders to assess the governance and management arrangements of funded organisations, and to embed a culture of continuous improvement across the network
• Develop and maintain strong relationships with the 20 Premier League football club charities to ensure compliance with the Capability Code of Practice, providing tailored support, advice and guidance to aid the effective implementation of their Capability Action Plans
• Lead the Premier League Foundation’s internal self‑assessment against the Capability Code of Practice, monitoring progress and evaluating performance against the actions set out in our Capability Action Plan.
• Lead the delivery of the bi‑annual Capability Code of Practice Conference, as well as other grant‑making or governance‑related networking opportunities, events and training sessions
• Line-manage the Governance and Grants Executive, providing regular supervision, workload management, wellbeing support and opportunities for professional development.
• Ensure the Foundation is well connected to other initiatives and organisations in the sector and stay informed of trends in grant funding practice to inform operational improvements.
• Represent the Premier League Foundation in a professional and positive manner when engaging with internal and external stakeholders, always reflecting the organisation’s values.
• Undertake any other duties that may reasonably be required, and are commensurate with the job role, in furtherance of the objectives of the Premier League Foundation.

Requirements for the role

• Strong written and analytical skills, with the ability to produce high-quality, impactful board reports.
• Experience working in governance, grant management or compliance within the voluntary, community, and/or sports sector.
• Knowledge and understanding of best practice, initiatives and legislation relating to charitable grant‑giving.
• Strong project management, planning and organisational skills, with the ability to manage a complex network of internal and external stakeholders.
• Ability to work at pace, manage pressure, exercise sound judgement and resolve problems effectively.
• Excellent communication skills, with the ability to engage a wide range of audiences across different formats, with written communication to an excellent standard.
• Excellent interpersonal, influencing and relationship management skills.
• Ability to work collaboratively as part of a team and with partners.
• High level of computer proficiency, particularly with excel. 
• An understanding of and commitment to equality, diversity and inclusion and how they relate to the role.
• Willingness to travel within England and Wales as required.

Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who are or may be at risk of harm. For further information, please see our Safeguarding Policy and Safer Recruitment Guidance.

To apply please visit our careers page and apply with your CV and a cover letter. The closing date for applications is Monday 11 May 2026.

We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact Premier League.

Salary: £48,000 per annum

Contract Type: Permanent

Location: UK (minimum 2 days per week in the London office)

Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours

Reporting To : Associate Director Advocacy & Campaigns

HOW TO APPLY

Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by 23:00 on Monday 25 May via Workable.

In your covering letter, please demonstrate your motivations for applying for the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description.

We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates will be asked to explain how and why they used them. Please see our Using AI - Guidance for Job Applicants for further assistance.

INTERVIEW STAGES

The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):

• First-round interview w/c 1 June 2026
• Second-round interview w/c 15 June 2026

Candidates will be asked to prepare a presentation (10 minutes maximum) on a policy and campaigning topic. Candidates should allocate no more than 3 hours to prepare this task.

ABOUT THE ROLE

Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work continues to expand, so does our ambition to influence policy, shift power, and drive systemic change by addressing the barriers young people face and advancing evidence-based solutions.

The Senior Manager, Policy & Campaigns will be central to this mission, leading the development of policy positions and research that strengthens Mission 44’s ability to influence decision-makers and shape public discourse.

Mission 44’s impact model brings together strategic investment (through grantmaking) and targeted influence to drive systemic change. The Senior Manager will work closely with grantmaking teams to ensure that insight from funded work is embedded in policy and research, while also feeding learning and evidence back into funding strategies to strengthen decision-making and maximise impact.

The role will lead and manage Mission 44’s policy and research agenda, acting as a key point of contact for partners and building trusted relationships across government, the education and youth sectors, and civil society. The role will lead the development of policy recommendations, commission and translate research into clear, actionable outputs, and collaborate with internal teams and partners to align policy priorities with wider organisational objectives and maximise influence.

The role also plays a critical role in advocacy and external engagement, ensuring Mission 44’s voice is present in key policy moments, supporting strategic campaigns, and connecting research and insight to high-impact opportunities that drive political attention and sustained change at a national and global level.

ROLES AND RESPONSIBILITIES

POLICY

• Lead the development and delivery of Mission 44’s policy strategy, aligned to organisational priorities and focused on driving systemic change for young people
• Develop clear, evidence-based policy positions and recommendations that influence government, civil society, the education sector and key decision-makers
• Build and maintain trusted relationships with policymakers, advisors, think tanks, academics, and sector leaders to strengthen Mission 44’s influence
• Identify and shape opportunities to influence policy agendas, consultations and legislative processes at national and global levels
• Work cross-functionally to align policy priorities with external engagement and advocacy activity
• Monitor and analyse political and policy developments across relevant landscapes, leading on timely evidence-led responses and providing strategic insight and recommendations
• Track and evaluate the impact of policy and advocacy activity, using insights to refine strategy and approach
• Account manage Mission 44’s external policy and research partners and consultants, ensuring high-quality delivery and value for money

CAMPAIGNS

• Support the design and delivery of integrated advocacy campaigns that connect policy, research and storytelling to drive political attention and action

• Work closely with partners and young people to co-create campaigns, ensuring their voices and experiences shape campaign priorities, policy recommendations and delivery approaches
• Work cross-functionally with communications and partnerships teams to maximise influence
• Identify and leverage key moments, partnerships and platforms to elevate Mission 44’s voice and policy agenda
• Contribute to campaign messaging and narratives that translate policy positions into compelling calls to action for target audiences

RESEARCH

• Commission and oversee high-quality research, ensuring outputs are rigorous, relevant, and actionable
• Translate complex research and data into compelling policy briefs, reports, and insight-driven narratives to support advocacy and influence

• Ensure all policy and research outputs are accessible, inclusive and reflect the lived experiences of young people

ABOUT YOU: SKILLS AND EXPERIENCE

ESSENTIAL 

• Strong experience in policy development with a track record of influencing decision-makers
• Experience shaping or contributing to successful community-led movements, advocacy campaigns or policy change initiatives
• Deep understanding of political and policy-making processes, ideally in education, employment, social justice, or youth-focused areas
• Experience in participatory and youth-centred research approaches, including co-creation with young people and gathering insight through polling, perception studies and stakeholder engagement - alongside more traditional research methods
• Ability to translate complex research and evidence into clear, persuasive policy recommendations and narratives
• Proven experience building and managing senior stakeholder relationships across government, civil society, education, employment and/or youth sectors
• Excellent written and verbal communication skills, including producing high-quality briefings, reports and consultation responses
• Experience leading projects and managing external partners 
• Strategic thinking skills, with the ability to identify and act on opportunities to influence policy agendas

DESIRABLE

• Experience working in or with government, think tanks, charities or advocacy organisations
• Experience in working with young people to create campaigns or advocacy initiatives
• Knowledge of UK and/or international policy landscapes relevant to Mission 44’s focus areas
• Familiarity with youth engagement approaches and/or incorporating lived experience into policy development
• Experience working with high-profile stakeholders
• Understanding of media and communications as a tool for policy influence

PERSONAL QUALITIES  

• Passionate about creating a fairer, more inclusive future for young people around the world 
• Highly motivated, proactive, and able to operate effectively in a fast-paced, evolving environment
• Strong relationship builder
• Collaborative mindset, with the ability to work cross-functionally and bring others with you
• Confident and persuasive, with the ability to engage and influence senior audiences
• Analytical and curious, with a strong attention to detail
• Resilient and adaptable, with the ability to manage competing priorities and ambiguity
• Works flexibly and proactively without close supervision

Benefits

• Enjoy 28 days annual leave, plus a day for your birthday
• Use our cycle-to-work scheme and free gym access
• Save for retirement with our generous pension package
• We finish every Friday at noon in August
• Optional health insurance and acccess to an EAP
• Professional development budget of £1k
• Unlimited volunteering leave, as agreed with your manager
• Wellbeing allowance to spend in whatever way works for you
• Competitive parental leave package

Are you an experienced and talented communications professional looking for your next challenge? Are you excited to take on a pivotal role which will shape the future of a national charity working on a key social justice issue? Can you use your expertise and experience to raise awareness of hygiene poverty, the charity’s work and bring critical supporters and stakeholders onboard? If this sounds like you and you’re motivated by improving the lives of people across the UK, we’d love to hear from you. 

The Marketing and Communications Manager plays a key role in raising awareness of hygiene poverty and inspiring individuals and corporate partners to act in support of The Hygiene Bank’s mission. This role leads our communications strategy, creates compelling content, manages digital channels, secures regional and national media coverage for the charity, and supports national campaigns and events. You will have the opportunity to work with our exciting portfolio of corporate and brand partners, co-designing joint campaigns and initiatives, and positioning our communications to generate further support and income.You will also play an important role in our End Hygiene Poverty research and campaign partnership with the charity In Kind Direct. 

Working collaboratively across the organisation and with external partners, the postholder ensures our brand integrity and messaging is clear, ethical and impactful, helping to amplify the voices of those experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. It is a varied, creative and meaningful role which sits at the heart of our work to ensure everyone has access to the hygiene essentials they need to feel clean, confident, and connected.

The charity is at a critical point in its development as we work to become a major national voice, working closely with others to drive significant change. Our people must be excited by the potential of what lies ahead, enjoy, and thrive in, change. 

KEY RESPONSIBILITIES 

1. Communications Plan and Implementation 

• Develop and implement the annual communications and marketing plan in collaboration with senior leadership. 

• Design communications which meet our objectives, with particular emphasis on raising awareness of hygiene poverty and the charity, securing the support we need and championing and celebrating our partners and stakeholders 

• Ensure communications are accurate, impactful, and aligned with The Hygiene Bank’s mission, values, tone of voice and brand guidelines. 

• Translate complex or sensitive issues related to hygiene poverty into accessible, compelling stories. 

• Provide strategic communications support across teams and projects, including leading on National Hygiene Week, our flagship annual event and our partnerships with leading national brands, such as Boots, Unilever and smol. 

• Provide communications support for our fundraising campaigns and optimise our calls to action across all media. 

• Uphold high ethical and inclusive standards in all messaging and ensure our communications conform with accessibility standards. 

2. Digital Strategy and Implementation 

• Lead digital planning and delivery across our website, email, social media and digital campaigns. 

• Manage digital advertising activity (e.g., paid social, Google Ads), ensuring strong ROI. 

• Lead on the development and maintenance of our website to maximised our impact with audiences, including using SEO and traffic metrics to inform improvements.

• Oversee analytics, reporting and insight‑driven optimisation, using this to guide the work of yourself and the Communications Officer. 

3. Content Creation 

• Produce high quality written, visual and multimedia content for a variety of platforms – including media communications, social media, presentations and speeches and communications collateral to support all our campaigns. 

• Create and update marketing collateral, including leaflets, posters and campaign toolkits. 

• Manage, create and edit supporter newsletters and email communications. 

• Commission and collaborate with designers, photographers and videographers and other external creative resources as required. 

• Develop and hold a library of high-quality creative assets and imagery which support our proposition and share with partners and volunteers as needed. 

4. Ambassadors and Influencers 

•  Build and nurture relationships with ambassadors, influencers and public supporters. 

•  Develop briefs, guidance and campaign plans for influencer activity. 

•  Ensure ambassador messaging aligns with organisational values and priorities. 

•  Identify opportunities to amplify diverse lived experiences and voices. 

5. Events 

• Plan and implement digital and in person events for THB audiences 

• Lead promotional activity for national and regional events, campaigns and awareness moments including those with our brand and corporate partners 

• Support branding and communications needs for in‑person and digital events. 

• Coordinate communications for key campaigns such as National Hygiene Week and major partnership launches. 

• Capture and produce event‑related content (photo, video, social). 

6. External Engagement and media 

• Act as the point person for our collaborative campaign with In Kind Direct (IKD) End Hygiene Poverty, coordinating joint activities and working closely with peers in the charity 

• Collaborate and work with our corporate partners to produce co-branded communications and collateral which protects the integrity of our brand and aligns with our partners. 

• Collaborate with sector organisations to amplify other campaigns and activities in pursuit of shared goals

• Support media relations through press releases, statements, case studies and briefing documents. 

• Work with our external broadcast agency to create compelling broadcast opportunities to amplify our messaging and campaigns 

• Secure local, regional and national coverage for the charity online, and in print 

• Represent The Hygiene Bank in external meetings, partnerships and sector collaborations. 

• Build relationships with community groups, corporate partners and volunteers. 

• Provide campaign assets and messaging for partners to support wider engagement. 

7. Data and Monitoring 

• Monitor communications performance using analytics tools. 

• Prepare monthly reports and recommendations based on performance data. 

• Maintain accurate records of communications outputs, engagement and media coverage. 

• Ensure GDPR‑compliant data handling and responsible content management. 

• Prepare an annual review of communications and learnings as input to future plans. 

8. Administration 

• Manage communications timelines, schedules and project documentation. 

• Coordinate with suppliers, agencies and freelancers, including managing budgets where required. 

• Oversee approval processes for communications materials. 

• Maintain organised filing systems and brand resources. 

9. Team 

• Work collaboratively across teams and with volunteers to support organisation‑wide communications needs. 

• Line manage the Communications Officer, empowering and championing them in their role 

• Provide guidance on messaging, brand use and digital best practice. 

• Adopt a ‘can do’ and responsive attitude to requests from team members. 

• Contribute to an inclusive, supportive and mission‑driven team culture. 

10. Internal Communications 

• Support internal newsletters, updates and team/trustee communications. 

• Working with relevant colleagues, ensure staff and volunteers have consistent, clear and accessible information. 

• Strengthen internal cohesion by supporting cross‑team information flow. 

PERSON SPECIFICATION 

With a strong alignment to The Hygiene Bank’s values, you will have: 

• Outstanding written communication skills across a variety of media, from crafting social media content to producing case studies. 

• A creative mindset, generating new and innovative ways to communicate our work. 

• An appetite for change and continuous learning and improvement. 

• Excellent organisational skills: self‑motivated, disciplined, able to work without close supervision. 

• Ability to work under pressure and manage multiple projects simultaneously. 

• Ability to represent the charity and its mission in a clear, emotive and factual way. 

• Strong interpersonal skills: able to build and nurture relationships with volunteers, corporate partners and community groups. 

• An enthusiastic, can‑do attitude; a self-starter and a team player with a flair for building relationships. 

This job description and person specification outlines the major components of the role but is not intended to be exhaustive. 

EXPERIENCE 

With a strong track record of roles in communications and/or marketing, you will be able to demonstrate:

• Proficiency in a range of communications tools, such as Canva, MailChimp, Wordpress, Google Adwords, Adobe, Microsoft Suites, Hootsuite, etc. 

• Strong copywriting skills for a variety of audiences and formats. 

• Ability to produce marketing and communications materials for multiple audiences across different platforms. 

• Ability to communicate effectively with diverse audiences and stakeholders. 

• Strong IT skills including CRM systems, PowerBI, social media channels, Wordpress, Google Analytics and related tools. 

Please note that applicants need to be resident in the UK and have the right to work in the UK. 

The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers.  We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences. 

How to apply 
Closing date: Thursday 30th April @9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Interview dates: from 8th- 15th May 2026