Senior communications manager jobs

About SPANA

SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

The Communications and Media Officer, part of SPANA’s Communications and Campaigns team, creates high-quality content and drives impactful communications to support the charity’s mission and raise the profile of working animals in the global news agenda.

The role involves producing engaging written, digital and visual content across multiple platforms, ensuring consistency with SPANA’s brand and messaging. It also includes managing and cataloguing content assets to support the organisation’s ongoing communications needs. Through compelling storytelling and collaboration across teams, the role helps drive awareness, advocacy, fundraising and internal engagement. The post holder will also support the Head of Communications and Campaigns in building and maintaining relationships with high-profile public figures, including celebrities and social media influencers.

Contract, location and salary

This is a full-time (34.5 hours per week), permanent role. SPANA works on a hybrid basis, with staff required to work for 1-2 days per month (or more if preferred) from our London office. Staff must be based in the UK with the current right to work.

The salary for this role is approximately £33,000 per annum subject to skills and experience. SPANA offers a generous package of benefits to employees, including a pension scheme where SPANA contributes 10% if the employee contributes at least 5%, healthcare cash plan and volunteer day.

Further details

Please review the job description for full details on this role including a person specification and information on how to apply. The deadline for applications is 23:59 BST on Monday 25 August 2025. 

We’re looking for a bold and values-led Advice Manager to lead our advice service and play a key role in driving forward our vision of an inclusive, rights-based society.

About Us

Richmond AID is a user led disability rights charity working towards a world where disabled people are treated with dignity, respect, and equality. Our advice services provide essential support on issues like benefits, housing, discrimination, access, and more — but our work doesn’t stop there. We use what we learn from people’s experiences to challenge injustice, influence policy, and campaign for change.

About the Role

As Advice Manager, you’ll take a strategic lead on developing our advice service to ensure it is accessible and high-quality, and also actively challenge the root causes of inequality. The Advice Manager will have wide ranging responsibilities for the performance, quality assurance and development of internal advice services and will be responsible for achieving and evidencing high quality positive outcomes for service users.

You will Manage our advice teams: Information Navigation, Benefits Advice, Money Advice and our benefits advice contract with South West London and St Georges. We also administer a number of grants on behalf of local grant giving charities and the local authority and you will manage the administration of these grant funds.

We currently have 14 advisors across our advice teams including 2 team leaders in our Information Navigation (general advice) and South West London and St Georges benefits advice team, it is currently 8 direct reports. 

As a key member of our management team you will work closely with other managers. You will also take a lead on Safeguarding and Data protection across the whole organisation and deputise for the CEO as required.

As our Advice Manager, you’ll take the lead in shaping and strengthening our vital advice services by

• Managing, supporting and inspiring a team of skilled advisers and volunteers.
• Developing and leading a high-quality advice service that meets the requirements of the Advice Quality Standard (AQS) and that is responsive, inclusive, and empowering.
• Embedding systems for monitoring and evaluation, using data, outcomes, and client feedback to improve quality and impact.
• Driving service improvements, streamline processes, and ensure compliance with relevant standards.
• Championing the voices of disabled people, feeding insight from frontline work into our policy and campaigning.
• Ensuring the service contributes to social justice, tackling systemic barriers and inequities through both individual casework and broader change.
• Representing the organisation externally including meeting and influencing local stakeholders including local councils, funders and advice organisations.

About you

You’re an experienced advice professional and a passionate advocate for social justice. We need someone with experience of working in an advice and representation role and with experience in managing a busy advice team. You understand the power of high-quality advice in changing lives — and the importance of using that insight to shift systems.

You will bring

• A strong track record in managing or coordinating advice services (e.g. welfare rights, housing, disability support).
• A strong understanding of the social model of disability and a commitment to its principles.
• Experience in quality assurance, monitoring, evaluation and using feedback to improve services and experience in managing safeguarding and managing data protection.
• Experience in report writing to commissioners and funders.
• An ability to influence decision makers and develop effective partnership working.
• Knowledge of the rights and experiences of disabled people, and the structural barriers they face.
• Excellent leadership and team management skills.
• A collaborative approach and a commitment to equity, inclusion, and continuous learning.
• The ability to link frontline experience to wider campaigning and policy change.

What We Offer

• A collaborative and inclusive team culture.
• Commitment to your professional development and wellbeing.
• The chance to make a real difference in individual lives — and the wider fight for equality.
• 25 days leave plus 8 bank holidays

About Us

We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.  

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 1000 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

Diversity and inclusion matter to us.

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

About the role

We are looking for a dynamic and self-motivated fundraiser to join our successful team as we embark on a major capital campaign (NHM150) to raise £150m to transform our South Kensington site ahead of our 150th anniversary. Reporting to the Head of Philanthropy, this role will be responsible for personally securing high six- and seven-figure gift from Trusts and Foundations.

The Senior Philanthropy Manager will work closely with the Head of Philanthropy and the rest of the Philanthropy team, feeding into the overall strategy for the team. They will manage a portfolio of funder accounts which deliver long-term, high-value strategic partnerships as well as building new relationships.

The post will also manage a team of 3 – 2x Philanthropy Manager and 1 Philanthropy Executive.

The Philanthropy team has seen significant investment and there will be substantial opportunities for professional development within a world-leading cultural organisation.

About you

The role requires excellent fundraising skills, with experience in raising and managing high six- and seven-figure gifts. Candidates will need excellent communication and written experience to develop high quality applications, proposals and reports - ensuring the highest standard of cultivation and stewardship. Additionally, candidates will ensure they can work within the direct team, wider Development team and full organisation, while managing their own team to successfully achieve targets.

Thriving at the Museum: the way we work

We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.

What we offer

• 27.5 days holiday plus 8 bank holidays (full time equivalent)
• Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
• Season ticket, bicycle and rental loan
• Life insurance
• Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
• Staff discount at our Museum shops and cafes
• We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
• Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. 
• Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi

Hybrid working

We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first-hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events.  We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager.

How to apply

If this sounds like you, please apply on our careers portal.

Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double-check your application form data before submitting as the tool may interpret CVs differently.

Closing date: 7 September at 23:59

Interviews expected: w/c 22 September (First round interviews) and w/c 29 September (Second round interviews).

Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.

About us:

Drinkaware is the UK’s leading alcohol charity with a vision of working together to reduce alcohol harm. We use our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry and independent research, consumer insight and evaluation

The Drinkaware Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently

Vision: Working together to reduce alcohol harm across the UK

Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:

• Public-facing campaigns and digital services, information and guidance
• Evidence-led advice to governments and industry
• Independent research, consumer insight and evaluation

Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity

Our Drinkaware staff team is friendly, professional and inclusive.  We care about what we do and how we work together and bring our values to life.  Drinkaware invests in staff development through regular one to one meetings, a generous individual training budget, teatime tutorials and staff awaydays, and an annual learning and wellbeing grant. 

Location: 35 Chiswell St, London EC1Y 4SE

Drinkaware’s benefits include:

• Hybrid working arrangements
• 30 days leave (plus Bank Holidays, and your birthday)
• Matched company pension scheme
• Life assurance cover
• BUPA Private Healthcare
• Training and development opportunities
• Employee assistance programme
• Annual learning and wellbeing grant
• Perks and discount platform. 

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About the role:

Reporting to the Head of Operations and working collaboratively with other senior managers, the Senior Project Manager will play a crucial role in ensuring the successful delivery of all operational projects in line with cost/time/quality requirements.

Key Responsibilities

• To support the implementation of the new project management approach for Drinkaware.

• Day to day project management from start to finish for key identified operational projects, supporting cross functional teams to deliver.

• Collaborating with colleagues to ensure effective evaluation and impact assessment of each programme.

• Maintain accurate and comprehensive project and programme management documentation.

Project Delivery

• Manage multiple large-scale projects that require strategic planning and stakeholder management.

• Resource Management – Oversee and ensure all projects have the right resource allocation and are managing budgets and tracking progress against key milestone.

• Risk Management - Identify potential risks and develop mitigation strategies to keep projects on track.

• Work in collaboration to scope, plan and coordinate project activities with clearly defined objectives, outputs and critical success factors for operational projects.

• Proactively address issues and challenges that may arise during project execution.

• Ensure proactive and effective project communications to all relevant parties (internally and externally).

• Project collateral and content development.

Strategic Planning & Evaluation

• Implement and maintain quality standards throughout the programme lifecycle.

• Conduct regular evaluations to ensure programme effectiveness.

• Analyse programme performance and identify lessons learned and areas for improvement.

Stakeholder & Team Collaboration

• Stakeholder management including engagement, ongoing programme review, contractual management.

• Working with the Programme Delivery officer to develop and deploy effective and efficient project management tools and processes.

Governance & Process

• Working with the Programme Delivery officer to develop and deploy effective and efficient project management tools and processes.

• Implement and maintain quality standards throughout the programme lifecycle.

_____________________________________________________________________________

About you:

You will be an accomplished project manager, with a high degree of business acumen and substantial experience of setting up and delivering projects working with and through multiple stakeholders and partners. This position requires a methodical thinker with excellent stakeholder engagement and communication skills and a proven track record in project management and reporting. Providing rigorous operational support and programme administration as needed.

Essential Criteria / Key Skills:

A recognised project management qualification and/or significant experience of managing multiple projects within the charity or health sector.

• Experience of effectively collaborating with multiple stakeholders.
• Demonstrable success of working with a broad range of partners from acquisition through to implementation.
• Strong presentation skills.
• Experience of writing clear, concise, project status reports and accurately maintaining project documentation.
• Ability to work on your own and take initiative.
• Excellent inter-personal and communication skills with the ability to build rapport and trust with partners at all levels.
• Ability to multitask and support cross functional teams to deliver.
• Attention to detail and foreplaning.
• Experience of a broad range of software packages including Word, Excel, PowerPoint and project management tools.
• Strong analytical skills and presentation of data.
• Experience providing administrative support.
• Able to manage sensitive conversations with professionalism and care and resilient when under pressure.
• An energetic and committed ambassador for Drinkaware, our mission and values

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To apply

For further information please refer to the attached job description, our applicant privacy policy and read more about Drinkaware on our website.

Closing date: 9am, Wednesday 20 August 2025

Apply for this post by clicking on the 'Apply' link.  You should submit an up-to-date CV and a brief covering letter (maximum two pages) that outlines how you meet the requirements outlined in the 'About You' section and what you would bring to Drinkaware. Please include at least one examples of a complex project you've managed from initiation to delivery.

Interviews may be carried out on Teams or in person at our Moorgate offices.

Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community. 

No agency support is required

POSITION OVERVIEW

The Programme Development Manager represents an evolution from our Programme Manager role, focusing on shaping the future direction of The Avenues Youth Project's programmes whilst maintaining oversight of current delivery. This isn't just about managing what we do now, it's about looking ahead and designing what comes next.

Working closely with the Programme Director, you will be responsible for researching innovative approaches to youth work, developing funding proposals, and creating programmes that respond to the changing needs of young people aged 8-19. We need someone who can think creatively about engagement whilst keeping an eye on emerging trends and opportunities in the sector.

As a member of the senior team, you'll help embed our values throughout the organisation and ensure our programmes remain at the cutting edge of youth work practice.

KEY AREAS OF RESPONSIBILITY

Programme Innovation and Strategic Development

Programme Design and Innovation

● Research and develop innovative programme concepts that address emerging needs of young people within the community, utilising best practice from across the youth work sector.

● Lead comprehensive design processes for new initiatives, collaborating with lead youth workers, young people, families and community partners to ensure programmes are relevant and effective.

● Create detailed programme frameworks incorporating learning outcomes, delivery models, resource requirements and sustainability strategies.

● Plan, develop and deliver allocated youth work projects that meet organisational aims, taking responsibility for budgeting, planning, delivery, monitoring and evaluation.

Current Programme Oversight

● Collaborate in overseeing the recruitment, retention and progress of young people across assigned programmes, working to ensure consistent engagement and positive outcomes.

● Participate in necessary working groups and initiatives on behalf of the team, liaising with a wide range of youth service providers to ensure AYP is represented in appropriate forums and relevant partnerships.

● Have proactive contact and engagement within the community, maintaining visibility and building relationships that support programme delivery.

● Work with the Programme Operations Manager to report and respond to the Programme Director and senior team on the planning, development, delivery and progress of youth work programmes.

● Ensure all data collection, documents and record keeping is up-to-date and meets the requirements of the Impact and Evaluation Manager.

● Monitor programme attendance patterns and young people's progression, identifying opportunities for enhanced engagement or additional support.

● Coordinate with the Programme Operations Manager and Lead Youth Workers to ensure consistency of approach and share effective practices across different programme areas.

Community Partnerships and External Relations

Strategic Relationship Building

● Establish and maintain strategic relationships with schools, colleges, community organisations, local authorities and other youth providers to develop collaborative networks.

● Represent AYP at community forums, working groups and sector events, maintaining awareness of local priorities and identifying partnership opportunities.

● Develop collaborative programmes with partner organisations, combining resources and expertise to maximise impact.

● Engage with families and community members to understand their aspirations for young people.

Programme Partnerships

· Support the Programme Director in developing and maintaining key relationships and partnerships.

· Establish positive working relationships with external agencies delivering youth work with us and those supporting organisational development.

· Work with the Engagement, Communities and Culture Manager, to develop and maintain effective long-term community partnerships to boost membership at AYP.

Research, Evaluation and Quality Assurance

Evidence-Based Development

● Maintain current knowledge of research and best practice in youth work, particularly relating to our target demographics.

● Commission or conduct research projects to inform programme development decisions and enhance service delivery.

● Collaborate with the Impact and Evaluation Manager, to analyse data from existing programmes to identify effective practices and areas requiring improvement.

● Collaborate with the Impact and Evaluation Manager to establish robust evaluation frameworks for new programmes.

● Work with the Impact and Evaluation Manager to understand and articulate funder objectives throughout programme design and delivery.

Quality Standards and Continuous Improvement

● Develop quality standards and frameworks for all programmes, ensuring alignment with organisational values.

● Collaborate with the HR Manager to create comprehensive training materials and guidance documentation for staff delivering new programmes.

● Monitor programme quality through systematic observation, feed \back collection and data analysis.

● Lead programme effectiveness reviews and provide recommendations for improvement.

● Liaise with external quality assurance bodies, inspectors, and regulatory authorities as required.

Staff Leadership and Development

● Line Management of Programme Operations Manager and Lead Youth Workers - including regular observations, formal supervisions, annual appraisals, and investing in their professional development.

● Attend Line Managers training and regular sessions with HR Manager.

● Deliver reflective practice sessions to the youth work team to support continuous professional development as part of our Learning and Development plan, in collaboration with HR Manager.

● Assist in recruiting or contracting new workers, tutors or teachers as required.

Funding and Financial

Strategic Funding Development

● Collaborate with the Fundraising Manager to identify funding opportunities that support programme development priorities and organisational objectives.

● Contribute to funding applications for new programme areas, ensuring proposals demonstrate clear impact potential and realistic delivery plans.

● Develop comprehensive business cases for programme expansion, including cost-benefit analysis and risk assessment.

● Monitor funding environments and policy developments that may influence programme design.

Financial Administration

● Work with the Finance Controller to ensure high-level financial administration and record keeping, with accountability for project expenditure.

● Maintain clear understanding of AYP's programme budgets and finances, with responsibility for budgeting, monitoring and reporting of assigned budgets.

● Participate in regular budget meetings with the Programme Director and work with the Finance Controller to ensure costs remain within budget.

● Check and approve Lead Youth Workers timesheets for allocated budgets and resolve discrepancies.

Safeguarding and Compliance

● Act as Designated Safeguarding Lead and carry out responsibilities in strict accordance with AYP's Safeguarding Policy,

● Work with TACs, PRUs, Police, Early Help Teams, MARFS, LADO etc. where required to ensure safety of all young people, staff and volunteers,

● Act as main point of contact for safeguarding referrals, working in partnership with other agencies to ensure safety and wellbeing,

● Maintain comprehensive knowledge of safeguarding practices and current legislation.

GENERAL RESPONSIBILITIES 

· In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Avenues. 

· Participate in internal/external meetings as required, and attend training events, conferences, and other functions as necessary. 

· Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

· Adhere to all The Avenues’ policies and procedures. 

· Stay abreast of policy and developments in youth work locally and nationally.

· Always undertake your role in a professional manner maintaining a high-quality standard of work and in accordance with our values and role model our Behaviours Framework.

· Undertake any other duties as may be reasonably required within the scope of the role. 

Salary: £37,280 starting salary (salary range will increase to a max £39,862 via the length of service) per annum plus £4,324 Inner London Weighting if based in the London office per annum

Contract: Fixed Term contract until 30 June 2026

Hours: Full-time. 35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed.

Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford.  We will consider a UK-based hybrid working option. 

Closing date to apply for the role: 23.59pm on 17th August*

*Please read carefully, the information below on how to apply for this role

*This is a readvertisement – previous applicants need not apply

Please read carefully – how to apply for this role:

Applications for this role are only* open to people who identify as having lived experience of forced displacement due to war, invasion, persecution or human rights abuses

(This also includes British nationals living/working overseas who have been forced to leave due to war, invasion, persecution or human rights abuses)

*Current Refugee Action employees with and without lived experience, are eligible to apply.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them. 

About the post 

This exciting role would mean joining Refugee Action at a crucial point in the charity’s 40-year history, full of opportunity and potential. You will use your creative skills to support the creation of innovative digital content to engage and mobilise existing supporters and add to Refugee Action’s rapidly growing audience. Working between the fundraising and campaigns team, this role will support the Digital Communications Manager to deliver our ambitious digital strategy, focusing on the development of engaging digital content, the management of one of our key supporter databases, and will lead on the engagement and retention work which supports Refugee Action’s fundraising and campaigning. 

We are looking for candidates that can demonstrate: 

• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices. 

• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.

• Strong understanding of the role of digital tactics in the development and execution of campaign strategies.

• Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for difference audiences.

• Experience of maintaining and nurturing social media communities and creating impactful digital content.

• Knowledge of Facebook advertising, including the set-up, management and analysis of ad performance.

• Experience using Canva, or Adobe creative software – particularly Photoshop, InDesign and Premiere.

• Experience of using Engaging Networks or similar system or proven ability to learn new systems quickly.

• Thorough understanding of website optimisation with experience working with website content management systems. 

• Experience of using Google AdWords, and of using reporting and analytics tools, such as Google Analytics.

• Understanding of the digital landscape, and emerging trends in web and social technology and digital fundraising.

Closing date:  23.59pm, Sunday 17 August

Interviews:  Tuesday 26 August

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations 

• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

Job Title:                   Communications Officer 

Location:             UK (Hybrid) 

Reporting to:            Senior Communications Manager 

Contract:                Full-time, fixed term (to end March 2026)

Salary:£35,507.12 Gross per annum

Deadline:09:00 am UK,19th August 2025 (on a rolling basis)

Note: The vacancy is announced on a rolling basis as CR is looking to fill this role as soon as possible; applicants who meet the criteria will be interviewed immediately. Please submit your applications as soon as you can, and don’t wait to apply closer to the deadline. Only Shortlisted candidates will be contacted. 

Organisational information 

Conciliation Resources 

Conflict is difficult, complex and political. The world urgently needs to find different ways to respond. Conciliation Resources is an international organisation committed to stopping violent conflict and creating more peaceful societies. We work with people impacted by war and violence, bringing diverse voices together to make change that lasts. 

For over 30 years, we have been making peace possible. We currently have over 80 full and part time staff members, working mainly out of the London and Australian offices. We work with over 100 locally-based and international partners worldwide. 

Communications 

The Communications team currently consists of the Senior Communications Manager. The Communications team has oversight over all areas of organisational communications including the website and digital communications, branding, media relations and production of content. The Communications team works closely with other staff members across Conciliation Resources to provide specialist support and advice to colleagues and partners, and to develop and implement strategies. The Communications team is part of the Development and Communications team, which consists of three staff.  

Job overview 

Job purpose 

To assist in implementing Conciliation Resources’ Communications Strategy and communicating effectively with target audiences, as well as to provide support to ensure the efficient and smooth running of the Communications team’s activities, monitoring and reporting. 

Scope and accountability 

The Communications Officer works as part of the Communications team to support the delivery of a range of tasks across digital, non-digital and internal communications. They provide support to the Senior Communications Manager, and the wider organisation. 

Person specification 

Experience and knowledge 

• Extensive experience of writing for different audiences and for different channels. 
• Knowledge of different communications approaches, including social media platforms and experience of communicating effectively via these platforms. 
• Knowledge and experience of creating different types of content, including social media posts, graphics, photos, articles and video/audio content. 
• Experience of using website CMS (Drupal). 
• Experience of administration, including maintaining electronic databases and filing systems. 
• Experience of working in a team and supporting others. 
• Previous experience in a Communications or related role. 

• Interest in, and some knowledge of, conflict issues, peacebuilding and/or international development. 

Skills and attributes 

• Excellent writing skills, with the ability to convey information in a compelling and concise way and to re-package complex or technical content in an accessible format. 
• Good research and analytical skills. 
• Excellent interpersonal skills and the ability to engage with and influence others across a team and organisation. 
• Excellent attention to detail. 
• Strong project-management skills with the ability to manage small communications projects. 
• Good computer and IT skills with the ability to learn new systems and platforms, and the ability to use tools such as Adobe Creative Cloud, Canva and Mailchimp. 
• Well-organised with the ability to manage a complex and varied workload and juggle competing demands. 
• Creative, flexible and self-motivated character with openness to new ideas. 
• Sympathy for and alignment with Conciliation Resources’ goals and values. 

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality. 

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education,  setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

The purpose of this role is to manage operational delivery of our School by School Programme, ensuring efficient and effective delivery. 

You will be supported by our Chief Innovation Officer, and manage our Chef Trainers delivering our School by School interventions. You will work closely with the Director of Partnerships & Impact, our School Engagement Manager and our Research Supervisor. 

Your role will oversee our School by School interventions, delivered across multiple school sites. This role will be primarily focused in London, but will include supporting schools in locations across the UK as we develop new hubs. You will be joining a dynamic and growing charity who are passionate about delivering exceptional training, skill sharing, expertise and know-how to advance the quality of food preparation, food service and food education in schools.

You will have an understanding of the context that we operate in, education and food sectors. You will have strong people skills, and the ability to manage effective partnerships with external organisations. 

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every single requirement, but feel as though you would be able to work with us to deliver the majority of them, we would urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this, or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.

As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.  

The responsibilities:

• To work with the Chief Innovation Officer to ensure that all programme delivery of school interventions is delivered in line with our vision, values and ethos.

• To support and manage our Chef Trainers to ensure that programme delivery is carried out in the most effective and efficient way.

• Coordinate and oversee all programme activities, including scheduling, logistics, and resource allocation.

• Managing the programme budget, identifying issues, and ensuring milestones are met. 

• Work closely with the Chief Innovation Officer, Director of Partnerships & Impact and the School Engagement Manager to assess, cost and propose suitable programmes of support for schools and multi-academy trusts interested in our School by School programme. 

• Working with the School Chef Educator and Membership teams on our regional expansion strategy, creating schools that are centres of excellence across the country.

• Working with the School Engagement Manager, attend and contribute to meetings with the Senior Leadership of prospective new schools and academies, developing proposals and financial forecasting.

• Liaise and manage relationships with the Senior Leadership in the schools and academies we work with, being the key contact for operational delivery of programmes. 

• To ensure that service level agreements are agreed with schools and that our delivery matches the agreements.

• To monitor costs of the programme delivery, reporting progress of programmes to the Chief Innovation Officer, identifying any risks or delays to programme delivery. 

• At all times to ensure that our school interventions are being delivered in a legally compliant, cost-effective way.

• Work closely with the Chef Trainers to ensure our advice to, and work in, schools is legally compliant.

• Support the Chef Trainers in monitoring legal safety compliance in schools, promptly flagging major concerns to the Chief Innovation Officer and where appropriate, the key school contact.

• Ensuring learning and evaluation is embedded in our programme delivery, working with the Chef Trainers to document best practice learnt from each programme. 

• To work alongside the Director of Partnerships & Impact and Research Supervisor to ensure that we’re collecting accurate and relevant data to measure our impact, evaluate the impact and effectiveness of the programmes, conducting regular assessments and measurements.

• Work with the Research Supervisor to support preparing reports on the impact of the School by School programmes, including statistical data, trends, and success stories. 

• Work with the School Engagement Manager to maintain accurate data records and ensure our contacts database is up to date with relevant chef, school lead and engagement information. 

• Collaborate with the Chef Trainers to ensure the delivery of high-quality services that meet the needs of schools. 

Your skills and experience

You'll be the right person for this job if:

• You are passionate about food and believe in our mission to improve kids' health through improving food and food education in schools

• You enjoy problem-solving and working in a dynamic environment

• You have some experience in leading or managing a team within the food sector

• You have some experience working in a similar multi-site role 

• You have financial experience in the food sector - e.g. costing recipes, stocktaking, finding the best cost for ingredients. You’ll be comfortable with spreadsheets, monitoring financial costs, and producing financial forecasts

• You are organised, methodical, strong on detail, and able to map out deadlines and plan ahead

• You are able to engage effectively with senior leadership teams in educational settings, and are proactive and confident in addressing challenges

• You are an excellent writer and communicator with strong presentation and facilitation skills 

• You are skilled in building rapport with people and strike a balance between being supportive and challenging 

• You have experience working with various individuals and organisations, building relationships, and collaborating effectively to deliver successful projects

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed.

Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 6 weeks

Application deadline - Midnight Tues 19th Aug.

First interviews (online video call) will be held online on Thurs 28th Aug.

Second interviews (in-person) will be held on Thurs 4th Sept.

Crimestoppers is an independent charity that plays a vital role in helping people speak up about crime safely and anonymously. For over 35 years, we’ve worked with the public, police, and a wide range of partners to ensure vital information gets to where it’s needed - helping to solve and prevent crime, protect communities, and save lives.

We’re now looking for a Head of Marketing and Communications to lead and shape the vital function that sits within the role. This is a senior strategic role at the heart of the organisation, whilst still allowing the post holder to stretch creatively. You’ll be responsible for building national campaigns, leading our communications strategy, overseeing our brand, and ensuring our message reaches the right people including the public, law enforcement and commercial clients and partners.

This is more than a brand role. It’s about driving real-world impact and action; helping people feel confident to share what they know about crime, supporting victims, and promoting positive change. Crimestoppers operates in a complex landscape of public safety, corporate partnerships, and digital innovation and so knowledge of the commercial world is key. You’ll need to balance creativity with accountability, public interest with stakeholder engagement, and strategic thinking with hands-on delivery.

We’re looking for someone with strong leadership experience across marketing, media, digital, and strategic communications, ideally in a high-profile or sensitive environment whether this be not-for-profit or otherwise. You’ll need to be comfortable managing teams and budgets, influencing at senior management team level, and working across different sectors. Most importantly, you’ll share our belief that everyone has a right to feel safe from crime. 

Please see the job pack for more information. 

Please submit both a CV and covering letting in application for this role - applications without covering letters may not be considered.

The Vacancy

Job Title: Policy Manager

Location: London/Hybrid

Salary: £43,294.95 per annum

Weekly Hours: 35

Reference: YMC1130049

There’s a new opportunity for a strategic thinker with a passion for influencing public policy and making a real difference in young people’s lives.  YMCA England & Wales is looking for a Policy Manager to play a pivotal role in shaping the future for communities across the country.

As the largest and oldest youth charity in the world, YMCA is a dynamic federation committed to supporting young people in mind, body, and spirit. In this exciting and influential role, you’ll lead our policy function – ensuring YMCA's voice is heard across Westminster, Whitehall, and beyond.

About the Role

Reporting to the Head of Policy, Campaigns & Research, the Policy Manager will drive our engagement with government, policymakers, and stakeholders by crafting evidence-based positions that reflect the needs of the YMCA movement and the young people we serve.

You will be responsible for monitoring emerging policy developments, preparing responses to government announcements, and producing high-quality briefings and reports for internal and external stakeholders. You’ll work closely with local YMCAs to ensure our positions are grounded in lived experience and reflect the realities faced by communities across England and Wales.

This is an exciting opportunity to shape public discourse, build influential relationships, and help us champion the issues that matter most – from youth homelessness and mental health to employment and education.

Key Responsibilities

• Lead the development of YMCA’s public policy positions using robust research and insights.
• Monitor, analyse, and respond to government announcements, select committee work, and policy shifts.
• Produce briefings and reports for the Chief Executive, Board of Trustees, and senior leaders.
• Develop strong relationships with government departments, civil servants, and coalition partners.
• Collaborate with local YMCAs to ensure grassroots experiences inform national policy.
• Amplify the voice of young people in all areas of policy development.
• Support and work closely with colleagues across the Policy, Communications & International (PCI) team.

About You

You are a confident communicator with a deep understanding of the UK policy landscape and experience influencing public policy at a senior level. You bring strategic insight, exceptional analytical skills, and the ability to turn complex information into clear, impactful messages.

You’ll have:

• Proven experience in a policy role, ideally in the charity or public sector.
• Strong political awareness and understanding of policy-making processes.
• Excellent written and verbal communication skills, including experience producing briefings and reports for senior audiences.
• The ability to build collaborative relationships across a wide range of stakeholders.
• A passion for social justice and a commitment to YMCA’s mission and values.

Why Join Us?

At YMCA England & Wales, you’ll be part of a supportive, inclusive organisation making a tangible impact. You’ll help drive real change for young people and communities, working in a role that offers purpose, flexibility, and professional development.  If you're interested please do not delay, due to recent high volume of applications we may have to close the application window earlier than 24th August.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Do you want to play a pivotal role in ending impunity for corruption and defending democracy? 

Spotlight on Corruption has an exciting opportunity for a passionate and creative individual with a flair for networking and a track record of bringing in funds for charitable causes to lead our fundraising programme. 

Now more than ever, powerful anti-corruption voices are needed in a fragmented world where democracy is under threat globally. Join our small, tenacious, driven and highly collaborative team, and be part of the anti-corruption movement creating a more hopeful future.

Deadline for applications is 23.30 on 31st August 2025.

About Spotlight

Spotlight on Corruption is a bold, brave voice that pushes forward the anti-corruption agenda in a pragmatic and credible way. We are agile and opportunistic, seizing political opportunities to push for reforms, while continually building the evidence base through our court monitoring, enforcement tracking and research. We punch above our weight in holding the government to account for taking action against corruption, cronyism, and dirty money in the UK.

Spotlight’s team consists of an Executive Director, Deputy Director, Head of Finance & Operations, Senior Policy & Campaign Lead, Senior Advocacy Adviser, Senior Communications Advisor, and Senior Policy Researcher. The Senior Philanthropy and Partnership Manager is a new role, bringing the staff team to eight. We are committed to maintaining our exceptional team working environment, flexible working arrangements, and ensuring that staff are recognised, respected and have opportunity to develop in their roles.

In the six years since it was established, Spotlight has had significant trust fundraising success and established strong relationships with institutional funders who understand our work and its impact. Under a new three year strategy we are seeking to sustainably grow and diversify our funding base - across trusts and foundations and by establishing a major donor programme to enable us to increase our impact.

We are looking for someone experienced, ambitious and creative to be our first Senior Philanthropy and Partnership Manager, to drive our fundraising strategy, create new opportunities and relationships, lead the cultivation and stewardship of new trust funders, and develop a new major donor fundraising programme.

In this role you will have strategic accountability for fundraising and overseeing progress towards fundraising targets, working with the team and the Board to generate ideas and deliver proposals for raising funds, and for highlighting our impact to potential donors. You will be a hands-on fundraiser, who builds relationships with donors, keeps on top of developments in the funding landscape, develops compelling and creative pitches and proposals for funders, and as a result delivers sustainable income generation to ensure Spotlight achieves our organisational goals.

Key responsibilities

• Lead on executing Spotlight’s fundraising strategy and donor management

• Identify, maintain and develop a robust pipeline of prospects and funders across high-net-worth individuals, trusts and foundations and other appropriate giving vehicles

• Nurture long-term relationships with existing and prospective trusts and foundations, high net-worth individuals and Donor-Advised Funds

• Work with the team to develop exciting ideas to pitch to funders and to highlight our impact, as well as identifying funding gaps and opportunities

• Prepare and submit high-quality, tailored grant applications to secure trust funding for specific projects and core activities

• Work effectively and collaboratively with the wider team, Executive Director and Board to deliver the fundraising strategy and embed fundraising confidence and process across the team

• Work with the team to develop Spotlight’s impact story and generate ideas about promoting Spotlight’s work, in line with our values 

• Track our fundraising efforts and maintain an effective overview of relationships through our Beacon CRM system

Person specification - essential criteria

• A creative and proactive mindset, with the ability to take initiative and generate new opportunities

• Proven ability to communicate effectively and persuasively, with strong oral, writing, presentation, relationship building and networking skills

• Proven track record in developing and nurturing productive and long-term relationships with potential funders

• Proven track record of meeting targets from a high-value fundraising programme (trusts and major donors) 

• Proven track record in researching and identifying new trust and major donor prospects, and developing effective cultivation, solicitation and stewardship plans

• Experience of developing exciting pitches and high-quality funding proposals with narrative and financial reports

• Collaborative and solutions-focused, with the ability to lead internal engagement in fundraising and grant management

• Highly organised, with the ability to prioritise and meet deadlines and excellent attention to detail

• IT proficiency, with the ability to maintain accurate and timely records using our Beacon CRM system

• An understanding of due diligence in relation to donors and donations

• A passion for fighting corruption

• Eligibility to live and work in the UK 

Person specification - desirable criteria

• Ability to think strategically about fundraising and how it interacts with the overall organisation strategy

• Experience of raising funds a field that is relevant or related to fighting corruption

• Good financial literacy and understanding of project budgets and restricted / unrestricted funding

• Experience of organising major donor cultivation events

Spotlight on Corruption is committed to fostering a diverse, inclusive, and equitable environment where all staff feel respected and valued. We conduct anonymous long-listing to help promote fairness and diversity. We encourage candidates from different backgrounds and experiences to apply, especially those from underrepresented groups. If you don't meet 100% of the qualifications but are excited about the role, we'd love to hear from you.

Working arrangements:

Two year contract with a view to making this a permanent role. Four days (28 hours) per week - with flexibility depending on the right candidate. 24 days of annual leave (pro rated from 30 for full-time roles) plus pro rated public holidays. Remote working from home required, with regular meetings - sometimes at short notice - in London. Flexible working available.

Responsible to: Head of Finance & Operations

Start date: As soon as possible

Overview 

This role will join a vibrant and ambitious fundraising department, raising funds to support our work across the largest NHS Trust in the UK. You will be part of the Philanthropy Team, made up of prospect research, major giving, trusts and foundations, donor relations and events. The team’s mission is to raise income for our three hospitals to enable them to continue their vital work. This role will make a huge difference in helping us do that.  

About us
 

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society. 

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently. 
 

There is more information about working with us on our website, where you can read about: 
 

• how we approach recruitment 

• our team, culture and values 
 

• the benefits of working with us 

• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development

 

The Team

Part of the Philanthropy Team, comprised of individuals focused on major giving, prospect research and trusts and foundations. In addition, the role will work closely with the corporate partnerships team and community and events team. 

Key Relationships

Prospect research colleagues; Director of Fundraising, Head of Philanthropy, Head of Corporate Partnerships, major giving and trusts & foundations fundraisers; funding team; community and events; key stakeholders across the charities and hospital trust. 

Overall Purpose of the Role
 

The Senior Prospect Research Manager will lead the Prospect Research function at the Foundation, with support and direction from the Head of Philanthropy.  
 

You will be accountable for the ongoing development and delivery of the Prospect Research strategy, BE involved in and oversight of other policies and processes related to our pipeline growth and development, involving due diligence, gift acceptance protocols, database management and business planning.  
 

The Prospect Research function will be made up of this role and one Prospect Research Manager, who will report into you. Together, you will ensure that quality prospects are identified, researched and allocated to portfolios in collaboration with the high value fundraising teams. You will lead on our approach to prospect analytics, using data to evaluate fundraiser and programme performance, spot trends and opportunities and improve the efficiency of the team’s activity.

Our fundraising department has recently entered a period of ambitious growth and will shortly be launching a significant capital campaign for our children’s hospital. 

We are investing in this pivotal role as we know it will be fundamental to our success in this campaign and beyond. This is an incredibly exciting time to join as our Senior Prospect Research Manager, and the right candidate would have significant scope and autonomy to shape this role and our future Prospect Research strategy.

Working Environment: 
 

The post holder should expect to: 
 

• Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.  
• Be responsible for the input and maintenance of databases and files relevant to the post requirements.  
• Will occasionally be required to attend events in the evening and at weekends. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.  

Key Responsibilities

• Lead on the ongoing development and delivery of the prospect research strategy to generate prospects for identified priorities and to strengthen gaps in the prospect pipeline.  
• Implement the prospect research strategy, alongside the Prospect Research Manager, ensuring that prospect identification targets are met, and team members invest regular time in working with key stakeholders to develop prospects.  
• Line manages one Prospect Research Manager, as part of leadership of the Prospect Research Function, ensuring collective objectives are met 
• Lead on the prospect research and development strategy for a significant capital campaign, which will involve increasing the volume and capacity of our pipeline. This role will drive forward this campaign prospecting strategy, alongside high value fundraisers, the Head of Philanthropy and the Director of Fundraising. Prospecting approaches will include desk research, network mapping of Trustees and other senior stakeholders, and engaging Campaign Board connections.  
• Work alongside our Legal team to implement and oversee our Due Diligence policies and processes.  
• Oversee the regular data mining of Raiser’s Edge to identify opportunities from amongst our warmest constituents.  
• Work closely with fundraising leads to develop the prospect pipeline, in particular building our networks of advocates and influencers. This will include attending meetings with clinicians and other key stakeholders. Qualify and allocate prospects identified by the team.  
• Proactively engage with market intelligence which supports the identification of prospects and philanthropic trends, and highlights opportunities for future fundraising growth. This would include regular assessment of insight on transformational donations made worldwide, high net worth individuals and philanthropic trends.  
• Undertake strategy research which supports decision making relating to fundraising. This may include competitor analysis and feasibility work.
• Advocate best practice in the recording and processing of prospect data on Raiser’s Edge, ensuring data is accurate, relevant and processed as per the team’s Data Protection Policy and in line with The Data Protection Act 1998/ the EU General Data Protection Regulation (GDPR). This will include working with the data team to identify data challenges and appropriate solutions for improving prospect data quality and cleanliness.  
• Work with the Head of Philanthropy to shape annual plans which best support Fundraisings priorities.  
• Provide the highest quality research activity which adds the most value to fundraising. This might include identifying training needs and formulating training sessions for the team.  
• Regularly network with sector peers to share best practice and generate insight on the latest developments in prospect research.  
• Using data analytics techniques, implement processes and procedures which improve the efficiency and effectiveness of prospect research and prospect identification activity. 
• Support the Director of Fundraising and Head of Philanthropy in embedding a performance culture – including tracking identification, prospect movement, conversion rates and cleansing the pipeline on an ongoing basis.  
• Take a lead role in using data visualisation techniques to bring new insight to major gifts and prospect pipeline data which informs fundraising strategy. 

Experience 

• Highly experienced Prospect Research professional, ideally having led delivery of prospect research strategies  
• Experience of driving high value pipeline growth, contributing to increased income generation  
• Experience of prospect/ data analytics.  
• Experience of effective internet and electronic research with the ability to analyse and objectively assess the relevance of information to fundraising activity  
• Experience of line management 

Skills, abilities, and attributes: 

• An interest in and understanding of health fundraising.  
• Strong organisational skills with demonstrated ability to independently meet multiple and competing deadlines. 
• Excellent written and oral communication skills with the ability to distil complex information clearly for a range of audiences.  
• Excellent interpersonal skills with the ability to build strong relationships across the fundraising team, hospitals and key stakeholders.  
• Capability to influence and build rapport to achieve desired outcomes.  
• Proactive approach and demonstrated use of initiative to identify new opportunities and research viability to achieve comprehensive, qualified donor pipelines.  
• Understanding of relevant data protection policy (EU GDPR 2018 and UK Data Protection Act 2018) 

Personal Attributes

• Proactive with the ability to engage and build strong working relationships.  
• Ability to meet deadlines, work well under pressure and deliver projects to budget.  
• Organised and efficient planner  
• Ability to multitask 
• Professional and diplomatic 

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Job Title: Services Manager

Hours: 21 hours per week

Salary:

• £23,380 per annum (£38,966 full time equivalent) 

Work Location: Balham (London) 

Are you passionate about supporting and empowering unpaid Carers? 

Do you have experience of managing frontline services and staff? 

If so, this could be the job for you! 

This is a fantastic opportunity to join a dynamic team that provides a range of support services to unpaid Carers in Wandsworth. We require an experienced, motivated and proactive manager for this post.  

About The Role: 

As a member of the Senior Leadership Team (SLT), you will share collective responsibility for managing Wandsworth Carers’ Centre (WCC) services and delivering its strategic goals. 

You will be directly responsible for the management of frontline support staff (currently 3 in number) and for the volunteers aligned to those staff members/services. You will provide advocacy, referral and ongoing practical and emotional support to Carers through individual and group work as required, facilitating the monthly Male Carers peer support group and overseeing the volunteer led Male Carers Social group.

You will work collaboratively with other local agencies delivering training and undertaking outreach and in developing and maintaining partnerships and referral pathways that support Carers’ health and wellbeing.

You will share responsibility for improving, developing and growing the services to ensure that they continue to effectively meet changing needs. This will include generating new ideas for services and projects and writing fundraising applications. 

Key Requirements Include: 

• Experience of delivering front line services and managing staff 

• Experience of developing service plans and project development 

• Outstanding organisational and communication skills, excellent IT skills and experience of report writing. 

• The successful applicant will be able to manage conflicting demands with tight deadlines and be a key team player. 

About Wandsworth Carers’ Centre: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring equity and inclusion in everything we do.

Benefits of working for Wandsworth Carers’ Centre:   

Friendly team and working environment, some remote and office-based work, annual leave starts at 26 days increasing to 31 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program.  

Interviews are scheduled to take place on the 02nd and 03rd September.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised close date. 

Please note: This role is being re-advertised with changes having been made to the role requirements.

Salary: £47,606 per annum

Grade: 2

Position type: Fixed term contract for 14 months (Maternity Cover), Full time (Flex hours considered) Ideally to start in October/early November.

Responsible to: Global Head of Communications & Digital

Direct reports: Social Media & Paid Ad Manager, Email Marketing Officer, Website Manager

Location: Truro, Cornwall (hybrid - mixture of office and home working) or remote working (UK only with travel to Truro 2x per year).

Role Purpose:

This role manages the UK digital team, driving our digital presence. It requires a strong digital team manager to oversee the UK digital team and channels, including website, social media, email marketing and paid digital advertising, to reach new target audiences, grow engagement, and digital income.

The role line manages the Website Manager, an Email Marketing Officer, and a Social Media & Paid Ad Manager. The role involves mentoring the team, planning multi-channel campaigns, approving content, advising on copy and tone of voice, and ensuring our content performs well. The role drives a high-quality and consistent online experience across all the digital areas, and ensures all our digital content is well planned, cohesive and on-brand.

You will also be part of a project to scale digital advertising, mentoring our Social Media & Paid Ads Manager to work with our digital marketing agency and our fundraising acquisition manager.

The role works collaboratively across the FundComms department to deliver digital activity and supporter journeys that support fundraising campaigns and appeals, as well as awareness and educating audiences on the issues faced by people after disaster.

Who are we looking for?

ShelterBox is looking for a strong and experienced digital team leader, ideally with experience of working in digital at a charity to drive digital reach and engagement. You'll have an up-to-date understanding of digital channels and delivering digital campaigns (organic social, email, website and paid advertising). You are passionate about creating and growing high-quality online experiences.

You're great at writing for digital, understand ethical storytelling, and will be able to coach the team on creating copy, ensuring our brand tone of voice, approving content across all of our digital channels.

You've delivered (either in-house or with an agency) successful digital advertising campaigns, ideally for fundraising. You've worked with digital agencies.

You are experienced in taking a data and evidence-based approach, testing, gathering insights and driving improvements that improve user experience and conversion rates.

You're great at building strong, constructive relationships with colleagues across the organisation, confidently managing differing perspectives and ensuring focus stays on the right priorities. You should be able to challenge and redirect when needed, using evidence to keep projects on track.

This role is full of variety, working collaboratively with other teams to deliver a range of digital projects. You will join a friendly and vibrant Fundraising & Communications department in our mission to make ShelterBox a household name and raise money to fund emergency shelter after disaster.

Duties will include but not be limited to:

Digital marketing and strategy

* Oversee our digital channels, including:

* Social media for organic reach and engagement and developing fresh approaches as algorithms change.

*. Email marketing, increasing email engagement, boosting income, and improving retention.

* Website, ensuring all web pages are written for digital audiences and fully optimised for search.

* Paid digital ads - as part of a project group alongside fundraising colleagues, the Social and Paid Advertising Manager, and an external agency, play an active role in the project to upscale digital ads and performance marketing to drive income.

* Provide analysis and monitoring of digital activity, using data and analytics to inform future campaigns and content strategy.

* Ensure budget is allocated efficiently and delivering value.

* Ensure your team are reviewing new technologies and platforms, keeping the department informed of developments in digital marketing, and encourage the digital team to seek out and identify new trends.

Sharing knowledge and best practice

* Provide quality control across web, email and social - coaching your team on copy, tone of voice and visual aspects of our digital work.

* Build positive, collaborative relationships with stakeholders across FundComms department - confidently managing different perspectives, using evidence to keep projects on track

* Educate and encourage other staff members on the use of digital best practice and promote its use within the charity.

Team management

* Three direct reports: an Email Marketing Officer and Social Media & Paid Advertising Manager and Website Manager - to deliver quality digital activities and channels.

* Manage and coach team to produce high quality digital content that's on-brand designed to increase reach and engagement with target audiences.

* Develop direct reports through reviews, setting objectives and identifying training where needed.

* Motivate team members to deliver excellence in everything they do.

Other duties

* Any other duties as deemed necessary to support the Comms & Digital team.