Senior communications manager jobs
We are seeking a strategic and relationship-driven leader to oversee our operations and donor engagement. Reporting directly to the CEO and as a member of the Senior Management Team, you will help shape organisational strategy, drive compliance, and provide leadership that ensures our teams and systems function effectively.
As Head of Operations and Donor Engagement you will be responsible for leading effective relationship management with our donors, to ensure compliance and that grants operations and systems meet their needs and those of our grantee partners and applicants.
You will be responsible for ensuring that all operational aspects of the organisation are efficient, run smoothly and enable others to perform their roles effectively. This includes oversight of grants operations; grants management system; operational policies and processes; procurement of goods and services; donor and legal compliance; HR; and Risk Management.
MAIN RESPONSIBILITIES
1. Relationships and People management
- Effective donor contract management, through building strong external relationships, annual workplans, donor compliance, audits and reporting.
- Effective line management of your team to include performance reviews, support and development
- Prepare, chair and follow up on quarterly Donor Fiduciary Risk & Safeguarding meetings.
- Chair regular team and project performance review meetings
- Support the CEO with Board and Members meetings
2. Member of the Senior Management Team
Work effectively as a member of the SMT, contributing to the strategy overall leadership, management, and success of AmplifyChange, displaying the following behaviours as a team member:
- Flexible and agile in actions as one team
- Supportive through being mindful of each other’s pressures
- Results focussed and supported by the skills and those of the wider team to achieve our aims
- Build trust, through open, transparent communication
- Value and respect differences
- Open to feedback and self-reflection
3. Grants Operations
- Ensure smooth operation of the grant implementation process from grant set up through to grant closure
- Accountable for ensuring that the grants management system remains fit for purpose, is subject to continuous improvement and maximises efficiency and ease of use for team members, applicants & grantees.
4. Risk Management
- Accountable for the implementation and maintaining of the Risk Register and advising the Board on appropriate risk mitigating measures
5. Management of company support functions and suppliers
- Accountable for timely and compliant procurement, availability and performance of IT and IT equipment; Cyber Security; Data Protection; Office Space; and essential business applications/software including Box, DocuSign, and Fluxx.
- Lead and contribute to HR function in collaboration with the CEO, including recruitment and selection activity as required
- Accountable for logistics of international travel and events both in the UK and overseas in order to meet duty of care requirements
- Accountable for Operations & Procurement systems, processes, policies and templates, through effective line management of the Operations and Procurement specialist and HR Manager
PERSON SPECIFICATION
Essential:
- Educated to degree level or equivalent in a related subject
- Detail conscious and organised, yet ability to be flexible
- Knowledge of donor agency procedures and excellent donor management and communication skills
- Confidence in building and maintaining strong working relationships with internal and external stakeholders
- Demonstrable knowledge of the commercial and key operational aspects of managing an organisation
- Proven ability to successfully lead a diverse, hybrid-working team
- Proven ability contribute to organisational strategy, leadership, and management
- Excellent people management skills, to include performance development, involvement and communication
- Experience of procuring, implementing and using online systems and processes
- Good commercial acumen and attention to detail
- Ability to use own initiative, with a proactive and problem-solving attitude
- Ability to make timely, evidence-based and values-aligned decisions both independently and collaboratively as part of the senior leadership team
Desirable:
- Higher education qualification in management
- Good understanding of public health/SRHR/International Development
- A good understanding of the project/grant management cycle including set up, contracting, implementation, monitoring and evaluation
- A good understanding of Data Protection legislation and regulation
- Fluency in French
WORKING ARRANGEMENTS
This is a UK based, full time (37.5 hours/week) permanent position, reporting to the CEO. AmplifyChange is based in Bath, and we operate on a hybrid working model. Requests for flexible working arrangements will be considered. We encourage applications from candidates who have experience of implementing projects or advocacy initiatives in countries that are eligible for funding from AmplifyChange. However, we can only accept applications from those with proof of the right to work in the UK. There may be opportunity for international travel as part of this role.
SALARY AND PACKAGE
Basic salary range: £62,000-£66,000 depending on experience
Holiday: 25 days per annum on full time basis
Pension: 8% employer contribution
Life insurance: Life Assurance Scheme
Benefits: Employee Assistance Program
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is a senior leadership position offering a pivotal opportunity to shape our organization's financial and operational future. The Head of Finance and Operations will provide strategic guidance while ensuring the efficient and effective daily operations of all financial and administrative functions.
Reporting directly to the CEO, you will deputize in their absence, contribute significantly to our organizational growth and success, and ensure a robust and compliant financial framework.
Key Responsibilities
1. Strategic Financial & Operational Leadership
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Partner with the CEO to develop and implement long-term financial and operational strategies, including horizon scanning and risk management.
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Manage the organization's financial systems, specifically overseeing and optimizing the use of QuickBooks for all accounting and reporting functions.
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Identify and implement operational improvements to enhance efficiency and effectiveness.
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Develop, review, and implement financial policies and procedures to ensure compliance with regulatory requirements and industry best practices.
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Oversee reviews and renewals of organizational insurance policies.
2. Financial Management & Oversight
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Oversee all financial activities, including budgeting, forecasting, payroll, and taxation.
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Lead the annual audits for UK and US entities, ensuring accuracy and transparency and managing relationships with auditors.
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Maintain and manage banking relationships.
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Conduct regular variance analysis and recommend corrective actions to the CEO and leadership team.
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Oversee management of restricted funding.
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Develop and implement robust financial controls.
3. Fundraising and Data Systems
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Ensure accurate and timely financial reconciliation between CiviCRM and QuickBooks.
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Provide financial insights and analysis to support fundraising strategies and donor reporting.
4. Leadership & Governance
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Deputize for the CEO as needed, ensuring continuity across all operations.
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Maintain strong relationships with board members, providing comprehensive and insightful quarterly financial reports to foster understanding and engagement.
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Provide strategic leadership to your team, fostering a culture of excellence and continuous improvement.
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Be responsible for managing relationships with our US bookkeeper (consultant) and both UK and US auditors, and for the line management of the UK Finance and Admin Officer.
5. Operational Excellence
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Lead and manage a team of finance and operations professionals.
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Develop and implement efficient systems and processes to optimize performance across all administrative functions.
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Monitor and assess operational activities, proactively identifying and addressing potential issues.
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Conduct regular cost analysis and implement cost-saving initiatives.
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Oversee HR and payroll functions
Person Specification
Essential
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Professional accounting or finance qualification (e.g., ACCA, CIMA, ACA or equivalent).
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Proven experience in a senior finance and operations role (at least three years experience).
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Experience in preparing UK statutory accounts and managing external audits.
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In-depth knowledge of UK FRS 102 and Charities SORP. Exposure to/experience of US GAAP.
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Experience in preparing the annual budget, working closely with budget holders.
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Experience in supporting grant management.
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High proficiency in using financial software. (e.g. QuickBooks, Xero etc.)
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Experience in driving continuous improvement of financial processes and systems.
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Strong strategic and financial planning skills.
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Experience leading and managing a team.
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Excellent communication and relationship-building skills.
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You enjoy a mix of leadership and rolling up sleeves to get hands-on.
Desirable
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Experience working in a not-for-profit sector.
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Experience working in an international organization.
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Experience with CiviCRM or other similar donor management systems.
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Experience in remote working.
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Strong commitment to Humanists International’s mission.
The client requests no contact from agencies or media sales.
Executive Assistant
Barnwood is not your typical funder. We drive change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.
As part of this work, our People and Operations Team engages a wide range of people in the Trust’s vision for Gloucestershire, and our Executive Assistant is integral to this.
We are looking for an Executive Assistant to deliver high level professional administrative support to the Chief Executive Officer and Chief Operating Officer. The Executive Assistant will take responsibility and ownership of office organisation and project delivery, and to provide Trust-wide support for human resources processes and governance processes for the Board of Trustees.
We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:
· are from Black, Asian and minoritised backgrounds.
· have lived experience of disability and/or mental health challenges.
Contract terms:
- This role is permanent, and we welcome applications from people looking for full time hours (37.5hrs per week).
- We offer a flexible start between 8am and 9.30am Monday to Friday.
- Salary £39,018 p/a FTE
- 36 days holiday inc. bank holidays
- This position is based in our office in central Cheltenham with occasional opportunities for home working.
Summary of key duties:
Executive Assistance:
- Organise meetings and manage diaries for the CEO and COO.
- Prepare agenda, take minutes and keep records.
- Handle communications on behalf of CEO and COO.
- Manage projects and general administrative tasks.
Governance Assistance:
- Organise Board and Committee meetings.
- Co-ordinate and support the preparation of meeting papers and distribute them in a timely manner.
- Take accurate minutes and maintain governance records.
- Support the Trustee recruitment and induction processes.
- Keep governance information on the website and Trustee portal up to date.
Human Resources Administration:
- Support HR processes and recruitment.
- Oversee and manage the IRIS HR system, ensuring all employees know how to use the system and keep their information up to date.
- Provide regular HR reports to managers.
Use of Overton House
- Manage room bookings and visitors arrangements, ensuring policy and practice is consistent with the Trust’s values.
- Ensure external users have the right information and support.
- Work with the Marketing and Comms team to promote available spaces.
Line management responsibilities
- Provide line management to the Operations Administrator, enacting the Trust’s management processes to ensure that all direct reports are motivated, supported and enabled to give of their best.
- Conduct regular reviews and support personal development for direct reports, providing open and honest feedback on performance, setting personal development goals and plans.
- Ensure that all direct reports work within clear and effective safeguarding practices and in accordance with all other Trust policies and procedures.
- Ensure that wellbeing, sickness and absence are managed effectively.
- Contribute to Trust-wide people management policies, procedures and team culture as a member of the People Manager Team.
Essential Knowledge and Experience:
- Proven experience of working as a Personal Assistant/Executive Assistant at a senior level
- Experience of accurate minute-taking and record-keeping for both formal and informal meetings
- Team leadership, experience managing or supporting colleagues
Desirable Knowledge and Experience:
- Knowledge of human resources policies and procedures
- Knowledge of governance processes
Summary of skills
- Exceptional organisational skills and ability to manage multiple tasks and priorities exercising excellent time management skills (E)
- Exceptional written and verbal communications skills, with attention to detail, that engage a wide range of audiences and which champion accessible communication (E)
- Discretion and confidentiality, demonstrating ability to handle sensitive information with integrity (E)
- Problem solving and initiative, being proactive and resourceful in managing challenges (E)
- Relationship building, able to work effectively with a wide range of people (E)
- Strong IT skills (demonstrable proficiency in using MS Outlook, Word, Excel, PowerPoint, Teams, Zoom and HR systems like IRIS) (E)
See application pack for full details
Benefits:
- 36 days annual leave including bank holidays. (FTE)
- Life Assurance (3 x Salary)
- Work within an organisation that is committed to improving equality and diversity.
- Competitive salaries and fantastic pension contribution rates.
- Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.
- Friendly and collaborative working culture; everyone’s voice is heard.
- We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.
- Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.
- Assistance dogs are welcome.
Guidance On Applications:
Click on Apply Now to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.
You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.
Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org.
We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email recruitment@barnwoodtrust. org directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.
Deadline for applications: 12:00 noon on Friday 10th October
First interviews: Monday 20th October 2025
Second stage interviews: Monday 27th October 2025
We would like the successful candidate to start as soon as possible.
Barnwood acts as an agent of social change, working alongside disabled people and people with mental health conditions to create that change.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: UK based – Hybrid to any UK office with national travel
Ref PDR-251
Closing date: 9.00 am on 29 September 2025
St Giles Trust is seeking a strategic and detail-oriented People Data and Reward Manager to lead our data, reward, and payroll functions. This is a key role in shaping how we use people data to drive inclusive, high-performing workplaces.
About the Role
You’ll lead a small team to deliver effective, compliant, and customer-focused people services. Working closely with senior leaders, you’ll ensure our HR and payroll systems support organisational goals, and that our reward practices are fair, transparent, and aligned with our values.
Key Responsibilities
• Lead the People Data and Reward team, providing strategic direction and operational oversight.
• Manage and enhance our integrated HR and payroll systems, including configuration and optimisation.
• Act as the data protection lead for People, ensuring compliance with legislation and best practice.
• Provide expert guidance to the Executive Director of People and Internal Operations on risks, issues, and opportunities.
• Support the development of inclusive reward strategies and data-driven decision-making.
About You
We’re looking for someone who:
• Has strong experience in HR data, payroll, and reward management.
• Is confident using HRIS platforms and Excel to analyse and report on people data.
• Understands how data supports equity, diversity, and inclusion goals.
• Is proactive, collaborative, and committed to creating a great place to work.
• Can lead with integrity and inspire others through inclusive practice.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
To Apply
For further information and to apply visit our website via the apply button.
• Application Deadline: 9.00 am on 29 September 2025
• Interview Date: 10 October 2025
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to a basic DBS check.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Transformation Hub Manager will play a pivotal role in reshaping our service offerings by creating a vibrant, inclusive, and strengths-based hub for our communities - many of who are underserved, including asylum seekers, refugees, residents facing isolation, and those affected by homelessness. You will lead on the delivery and successful management of our National Lottery funded RenewALL Hub, transforming our ideas from concept into a sustainable, impactful centre for community wellbeing. Central to this role is continuing to drive the shift from a crisis-led service model to a holistic, strengths-based approach, ensuring the RenewALL hub empowers Newham residents to connect, grow, and thrive. A major part of this transformation will be designing and delivering a wide range of new activities and services. Crucially, the Hub will not just deliver activities for residents but will be co-designed and co-produced with them, embedding lived experience and the voice of the community at its core. Success will depend on your ability to build and lead a coherent, motivated team of staff and volunteers, uniting them behind the shared vision of the Hub. You will work to create a welcoming space that reflects the ambitions of our Open House strategy, where dignity, inclusion, collaboration and empowerment are lived out in every interaction.
The client requests no contact from agencies or media sales.
We are looking for a strategic, experienced, and passionate Learning & Engagement Manager to lead the Trust’s education, volunteering, and community work. This is a key leadership role, focused on ensuring our community and school engagement activities are inclusive, effective, and impactful – helping people connect with, care for, and champion their local rivers.
You will guide our approach to community engagement and education, shaping and delivering our Engagement Strategy while supporting the team through a period of consultation, pilots, and organisational change. The role includes leading the Working with Communities Team in the first year, with a shift towards broader strategic coordination as the team evolves. You’ll collaborate across the Trust to ensure engagement is embedded in our work on the ground and contributes meaningfully to our wider environmental goals.
This is an exciting opportunity for someone with a deep understanding of environmental engagement and a strong track record in delivering impactful outdoor education and community programmes, as well as oversea the successful development phase of our new National Lottery Heritage Fund project, Chalk Streams in the City. This project will revitalise four urban chalk streams in London and has engaging local communities at its heart. Newly developed educational programmes for schools, citizen science training and out reach events, will connect thousands of people with these rare natural treasures.
About you
For this role we are looking for someone who is:
- Experienced in delivering volunteering and outdoor community engagement programmes.
- A people person who has experience in line managing, developing and supporting a team.
- Capable of fundraising and securing income to ensure longevity of delivering our programmes.
- Able to project manage, plan and evaluate, to deliver the best outcomes for the community, trust and team.
- Able to build relationships with all stakeholders to enable successful engagement and delivery of projects and programmes.
Please see the full Learning & Engagement Manager job description for more information.
How to apply:
Please send the following documents found on our website - click on Redirect to Recruiter:
- Your CV
- A completed SERT Application for Employment
- Equality and Diversity Monitoring Form (optional)
The deadline for application is 11:59pm on Sunday 28th September 2025.We reserve the right to close the recruitment early.
If you would like to discuss the position please email with your enquiry and we will arrange to call you back.
Please note: All applicants must have the right to work in the UK. We do not have a licence to sponsor overseas applicants.
We help rivers thrive again for communities and nature.




The client requests no contact from agencies or media sales.
Senior Team Healthcare Assistant
Permanent Contract
Location: Harrogate Based
Hours: 37.5 hours per week (24 hours shift pattern, 5 over 7 including nights and weekends)
£31,461.18 per annum FTE (45% of hours need to be in unsocial hours)
Brand: Saint Michael’s Hospice
Closing Date: 12th October 2025 (the advert may close early if we receive a sufficient number of suitable applications)
Interviews will take place in Harrogate within two weeks of closing date
Do you want to be part of an organisation that makes a real difference to our local communities? Our family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve You can help make that a reality.
We are an independent charity powered by local communities. Every day, we help to improve quality of life for people living with terminal illness, bereavement and mental health concerns, because our belief is that no one should suffer. Our incredible teams work together to make this happen.
About the role
As a Senior Team HCA, you’ll be at the heart of our mission to deliver compassionate, high-quality, patient-centred hospice care. You’ll provide holistic, evidence-based support to individuals with life-limiting illnesses, ensuring patients and families receive both emotional and practical care during life’s most vulnerable moments. Acting as a shift leader, you’ll guide and mentor Healthcare staff, allocating tasks, ensuring care plans are delivered, and inspiring your team to provide the very best standards of care.
This role is about more than daily care, you’ll actively contribute to service development, innovation and governance, supporting audits, policy reviews and improvement projects that shape the future of our services. You’ll play a vital role in staff development too, helping to train, nurture and retain a motivated, skilled workforce committed to delivering excellence.
To thrive, you’ll bring at least three years’ experience in a specialist care setting, ideally with two years leading end-of-life care. Compassionate, resilient and highly organised, you’ll be confident in clinical practice while skilled in leadership, mentoring and decision-making. With strong communication skills, IT proficiency and a sound understanding of safeguarding, infection control and multidisciplinary teamwork, you’ll be a role model for best practice. Above all, you’ll embody our hospice values, compassion, dignity, inclusivity and professionalism and act as a positive ambassador for hospice care within the community.
How we look after you
- We put people first in all that we do, which includes our own team
- Wellbeing and resilience support with a dedicated team by your side
- Flexible and hybrid working for many roles
- A supportive and caring environment
- Opportunities to grow, develop and progress, with culture of lifelong learning
How to apply:
- Please click Apply and you will be forwarded to the vacancy page on our website. Click on the role and this will open the application form.
- Download and read through job description (via the ‘Downloads’ section at the top of the advert) as you will need to tell us how you meet the essential requirements of the role.
- Make sure you answer all supplementary questions as part of your application otherwise your application will be automatically rejected.
- We recommend reading the application pack “Joining Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s” and browsing the “Join our team” pages of our website, which will provide lots of useful information about what it’s like working for us and how the recruitment process works.
- Did you hear about this role from a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.
Our values
- We put the people who use our services at the heart of everything we do
- We are caring and compassionate
- We are personal and supportive in our approach
- We engage positively
- We are responsive
- We are driven to do better
- We are fair
- We are professional
- We work collaboratively
- We are accountable
Living out our values
- Our behaviour framework puts our values in the context of our everyday work. See what this includes at
- We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation. As part of our commitment to equality, diversity and inclusion, we collect and monitor EDI data of applicants to help us ensure that our policies and procedures are effective in promoting equality. The information you provide in the Equality, Diversity, and Inclusion section of the application form will have no bearing on your application, it is only used for diversity monitoring and is not visible to hiring managers.
- We believe that children, young people and adults should never experience abuse of any kind. Our safer recruitment and safeguarding processes help protect those accessing our services. Please see our safeguarding statement on our website:
· If you require any support or adjustments to be able to apply for this role, please let us know by emailing
· We will need to complete satisfactory pre-employment checks before appointing you. These include but are not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these.
Don’t quite meet the requirements for this role? We’d still love to hear from you, please get in touch via to discuss other opportunities across our family of services.
PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who require sponsorship to work in the UK.
North Yorkshire Hospice Care has a duty to protect those who receive our support. Roles within our organisation are exempt from the Rehabilitation of Offenders Act 1974. All applicants aged 16 or over who are offered employment will be subject to a Disclosure and Barring Service (DBS) check before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, and convictions. Applicants will not be discriminated against due to convictions and cautions, but will be considered on their merit. Should a successful candidate have any convictions or cautions, the nature of the position and the circumstances and background of the offences will determine if it is possible to proceed with the appointment.
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).
A family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s. We support people living with terminal illness and bereavement


Our client are a dynamic and passionate team committed to reversing the most significant decline in young people’s well-being in over a generation. They believe it’s not inevitable that children’s lives get harder every year and they have a bold plan to change this. Their Major Appeal represents the most ambitious investment in early help and mental health support they have ever made. The team is now looking to appoint a Corporate Partnerships Manager and Prospectus is leading the search.
The Corporate Partnerships Manager will build a robust prospect pipeline of high-value corporate partnership opportunities and be a knowledge leader within prioritised business sector. You will produce bespoke, persuasive and high-quality proposals, pitches and campaigns, ultimately securing multiple new corporate partnerships each year. Collaborating closely with the Head of Corporate Partnerships and reporting to the Senior Corporate Partnerships Manager, you will work across activity groups to develop communications strategies for each corporate supporter segment to maximise long-term value.
The successful candidate will have good knowledge of new business development and managing mutually beneficial relationships in a fundraising or high values sales context. You will have expert knowledge of corporate fundraising theory and methodology and will have a demonstrable set of experiences of partnership and audience marketing.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to submit a cover letter. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnerships Manager
Location: Fully Remote
Salary: £40,000 per annum
Vacancy Type: Permanent, Full Time
Closing Date: 6th October 2025
We have an exciting opportunity for a Partnerships Manager to join our team and grow income from high-net-worth individuals and corporate supporters. You will identify, engage, and steward prospects to secure funding, while developing and implementing long-term relationship and stewardship plans.
You’ll be joining a passionate, fun, and target-driven team in a motivating environment, with the chance to make a real impact on the services we provide.
Key responsibilities include:
- Researching and identifying potential major donors, determining appropriate stewardship pathways, and involving Trustees or staff as needed.
- Implementing stewardship plans for major donors to secure five-figure gifts and above.
- Developing and supporting external fundraising committees to raise funds for local Forward Trust services.
- Researching and approaching potential corporate supporters, cultivating relationships, and securing funding.
- Collaborating across the organisation to develop engagement packages, partnership proposals, and progress reports.
- Managing the Fundraising Officer, providing support, motivation, and guidance.
- Representing Forward Trust at meetings, networking events, and conferences.
- Supporting the Head of Fundraising to develop strategies to maximise income from high-net-worth individuals and corporates.
- Ensuring data in the CRM is accurate, compliant with GDPR, and used effectively to inform fundraising activities.
- Managing and reporting on income and expenditure budgets, liaising with Finance, and contributing to reports for Senior Management and Trustees.
- Collaborating with other fundraising team members and participating in team meetings, supervision, and training.
What We’re Looking For
Essential Skills & Experience:
- Proven track record of major donor fundraising, securing five-figure sums and managing effective stewardship pathways.
- Proven experience in identifying, managing, and growing corporate supporter accounts of at least five figures.
- Experience managing at least one member of staff.
- Skilled at managing high-level relationships internally (Trustees) and externally (high-net-worth individuals).
- Experience managing budgets related to your area of work.
- Proficient in using a CRM or other database to manage contacts.
- Understanding of GDPR principles and their impact on fundraising.
- Excellent verbal and written communication skills, with the ability to explain complex issues clearly and compellingly.
- Strong attention to detail and ability to understand departmental income and expenditure projections.
- Willingness to attend fundraising events, which may be out-of-hours or away from home.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often-interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs (MAAD) to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.
We have an exciting new opportunity to join this innovative charity that is a world-leader in its specialist field.
JOB TITLE:Assistance Dog Training Manager
LOCATION:Great Horwood, Buckinghamshire
SALARY:£33,000 - £37,000 based on experience
JOB TYPE:Full-time permanent, with occasional evenings and weekends required
REPORTS TO: Head of Canine Supply, Training and Welfare
The Job
This role requires someone with previous experience in managing and or leading a Dog Training team within an Assistance Dog Organisation, to take responsibility for the day-to-day management of the Assistance Dog training team. The successful candidate will ensure that the team of Assistance Dog Trainers develop our puppies and dogs in advanced to training to ensure they receive the highest standard of socialisation and training, thereby maximising their chances of becoming a Medical Alert Assistance Dog. They will also play a role in the training and development of less experienced members of the team.
The welfare of our dogs is very important to us. We have a no-kennel policy, and all our dogs live in the homes of volunteers until they are about 20 months old. We are committed to providing quality training and support for all our dogs and the volunteers who look after them.
The role involves working collaboratively across teams and managing stakeholders to streamline the process of training and placing Assistance Dogs.
Specific Responsibilities
Puppies:
- To liaise with the Dog Supply Advisor on puppy intake
- To support and guide the Puppy Assistance Dog Trainers, with all aspects related to socialising and training of puppies from 8 weeks of age to approximately 16 months of age. This will include observing and supporting in:
- Puppy classes
- 1-2-1 training sessions
- Home visits
- Writing up Behaviour Modification Plans
- Any other ad hoc training support
- To ensure training records are up to date
- To work alongside the Head of Department on the Advanced Trainer pick up schedule, ensuring dogs are put into advanced training at an appropriate standard
- To oversee and carry out MDD internal puppy assessment programme - Behaviour Check List (BCL)
- To ensure all puppies in the socialising scheme follow MDD Health and Welfare policies and procedures
- If and when required, to stay away from home, supporting Puppy Assistance Dog Trainers with their puppies and volunteers who are based in our regional areas
- To offer support to dogs and/or volunteers when needed in the absence of the allocated trainer
Advanced Dogs:
- To support and guide the Advanced Assistance Dog Trainers and when needed, to support with the training of their advanced group of dogs. This will include:
- Observing dogs in all areas of development
- Giving practical advice and support
- Assisting in writing up training plans
- Any ad hoc training support
- To carry out the final assessments of dogs in advanced training
- To oversee the preparation of and to deliver in accordance with the instructor pick-up schedule for the MAAD programme dogs within advanced training
- Support the Advanced Assistance Dog Trainers with potential matches for a particular client and dog, and to report this progress regularly to the relevant senior staff
- To offer support to dogs and/or volunteers when needed in the absence of the allocated trainer
Staff Development:
- To work alongside our Assistance Dog Programme Training and Development Coordinator with the training and development of Trainee Assistance Dog Trainers and support in upskilling less experienced Trainers
Puppy Socialiser Recruitment
- To monitor and when necessary, highlight to the Head of Canine Supply, Training and Welfare, a shortage of Puppy Socialisers and Temporary Fosterers
- When required, assist in the recruitment of new volunteer Puppy Socialisers
Other
- To liaise with the Health and Welfare Coordinator on any health issues regarding puppies and dogs within the Assistance Dog Training Scheme
- To liaise with the Instructor Manager on any dogs that are entering or currently in the Medical Alert Assistance Dog (MAAD) programme.
- From time to time, you may be required to have a dog living with you for additional training for a set period
- Highlight to the Head of Canine Supply, Training and Welfare in a timely manner, if you feel a dog is not reaching the appropriate standard or may be more suitable for another role. Detailed, evidenced reasons why, must be supplied
- To oversee the rehoming of withdrawn puppies and dogs from the Socialising Scheme
- To support the Head of Canine Supply, Training and Welfare with the quarterly Trustee reports
- Update the Harlequin CRM database in a timely fashion to ensure accurate and up to date training, veterinary and health records
- Support the charity’s fundraising, communications and volunteering teams as required
- Share best practice with colleagues across the charity
- To be familiar with ADUK and ADI regulations, ensuring that you adhere to these standards with regards to behaviour, obedience, welfare, and branding
- To liaise with and provide support for volunteers who may operate as part of the Medical Alert Assistance Dog department or charity as a whole
Other tasks or ad hoc duties agreed with your line manager required to ensure the successful running of the charity.
PERSON SPECIFICATION
SKILLS AND ABILITIES
- Ability to manage and support a highly driven team of dog trainers.
- Ability to demonstrate high quality judgement and a proven track record in relation to the following:
- Dog training matters including the analysis of temperaments, appropriate training methods and requirements necessary to maintain public confidence in assistance dogs.
- Solutions to training and behavioural problems.
- Assistance Dog Training including the ability to assess each person’s preferred learning style and adapt as appropriate your training approach, the specific programmes to be followed.
- Welfare and safety and appropriate time for referral to others.
- Appropriate support to trainee staff.
- Dealings with other staff, clients, and members of the public.
- Strong and clear teaching and instructing skills.
- Ability to plan work, be organised and ensure that time is utilised effectively for yourself, colleagues, and Puppy Socialisers.
- Ability to communicate effectively and appropriately with a wide range of people internally and externally. This will include clients and their families, fosterers, other professional service providers, members of the public, the media, managers, and other colleagues.
- High level of IT literacy and report writing skills including experience of using Microsoft-based programs such as Outlook, Word, Excel, Internet Explorer and Power Point.
KNOWLEDGE & EXPERIENCE
Practical knowledge and experience in the following areas:
- Had management or team leader experience for a minimum of 2 years within an ADUK Dog Training team.
- ADUK and ADI regulations.
- Basic theory of practical dog training.
- Law in relation to dogs.
- Knowledge of medical conditions relevant to puppies between 8 weeks and 2 years of age.
- Dog and human psychology.
- Health and safety implications of dog and puppy socialiser handling. Some experience of assisting with the training and development of less experienced colleagues.
PERSONAL ATTRIBUTES
- You should be supportive of the charitable aims of Medical Detection Dogs and capable of working as part of a team, as well as being able to motivate yourself.
- You should be adaptable and positively embrace change by not only being flexible towards the ideas of others but also putting forward ideas to colleagues. This will involve creativity in problem-solving and making appropriate responses to new ideas and unexpected situations.
Values & Behaviours
There are a few key values that we believe are important in the workplace:
· Respect
· Cooperation
· Honesty
· Fairness
Based on the values listed above, we encourage the behaviours below in the charity:
· Respectful communication
· Cooperating with others
· Honesty in all interactions
· Fairness in decision making.
Benefits
- Sick Pay
- Health Cover
- 26 days holiday, increasing with service
- 5% Employer Pension Contribution
- Life Assurance
- Free On-site parking
Finally, the successful candidate will also be expected to:
- Hold a full UK Driving Licence
- Provide proof of identity and eligibility to work in the UK.
- Undertake a Disclosure and Barring Service (DBS) check
- Work some evenings and weekends
The client requests no contact from agencies or media sales.
This is a brand new influential role designed to support our CEO in building our organisational fitness for the future through its infrastructure, including health & safety, people management, data and technology, and the running of our building at Chaucer Street.
It is a wonderful opportunity to lead the creation of sustainable mechanisms to improve ways of working in the challenging and evolving charity services sector. It is a role that will directly enable our front-line teams to spend more time with and create improved outcomes with the women we are here to support.
About us
Nottingham Women’s Centre is a women’s community and services space dedicated to helping women to overcome barriers, have their voices heard and seek solutions that create a better future for themselves. We do this by offering a network of services that include counselling, advice and guidance, courses, health and well-being activities, volunteering, focussed campaigning and activism.
General Description
We are looking for an experienced Operational Lead to join our senior leadership team at an exciting point of change and development for the organisation. This is a brand new influential role designed to support our CEO in building our organisational fitness for the future through its infrastructure, including health & safety, people management, data and technology and the running of our building at Chaucer Street. It is a wonderful opportunity to lead on the creation of sustainable mechanisms to improve ways of working in the challenging and evolving charity services sector. It is a role that will directly enable our front line teams spend more time with and create improved outcomes with the women we are here to support.
Key Responsibilities
Operational Leadership inc
• Oversee day-to-day operations across the organisation.
• Develop and implement operational policies, planning and procedures.
• Support continuous learning and improvement in organisational effectiveness
Governance, Compliance & Risk inc
• Ensure compliance with all legal, regulatory, and contractual obligations
• Maintain and monitor the risk management register and oversight of all organisational policies
• Support the SLT, Board and CEO with governance processes and reporting (internally & funder)
IT, Systems & Infrastructure inc
• Oversee the charity’s IT systems, databases, and technology infrastructure.
• Lead on digital transformation and ensure tools and systems support effective service delivery
• Maintain information security standards and appropriate accreditations
Finance & Resource Management inc
• Collaborate with the Head of Finance to ensure robust financial planning, budgeting, and reporting for operations
• Monitor organisational performance against key budgets and metrics.
• Work with teams to ensure and increase value for money across contracts and expenses
• Support funding bids primarily where linked to core and operational costs
HR and People Management inc
• Support the People Officer in the development of People strategy and implementation (recruitment, performance, wellbeing, learning & development).
• Champion a positive, feminist and inclusive workplace culture.
• Ensure compliance with employment law and best practice in HR.
Service leadership inc
• The role currently includes management of the reception and admin team who support women as they come into the building and utilise the welcome space for activities as well as support the logistical running of the building
Facilities & Health and Safety inc
• Manage the charity’s facilities (offices, community spaces, etc.) and ensure safe working environments.
• Oversee health and safety compliance and business continuity planning.
Leadership and Strategic Input
Contribute to organisational strategy and business planning.
• Work closely with other members of the senior leadership team to ensure alignment across contracts, teams and activity offers
• Build and maintain working partnerships with external organisations
• Support and develop your team ensuring they are competent and empowered to undertake their roles and support you and the organisation deliver quality services
• Ensure that all work is carried out in accordance with relevant legislation and Nottingham Women’s Centre policies and procedures, including the Centre’s Equal Opportunities policy and Health and Safety Policy.
• Deputise for the CEO as required.
The nature of the role and organisation will require you to be flexible and you may be asked carry out any other duties commensurate with this post
Notes
• As part of our anti-racism work we aim for 50% of shortlisted candidates to be from an ethnic minority. This positive action is being taken to further diversify our team. All shortlisted candidates must meet the essential minimum criteria which are marked with a * on the person specification.
• We offer a generous amount of leave, opportunities for flexible and or hybrid working, workplace pension, personal development and a supportive working environment that includes access to an employee assistance programme.
• This post is subject to completion of a three-month probationary period.
• An enhanced DBS clearance is required for this role.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
We are looking for a Sports Development Manager (Clubs and Performance) to lead a high performing team, delivering support for our TeamUCL clubs and performance sport programmes.
The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). The role necessitates travel to our UCL East Campus and meetings/events on campus and across London. We will consider applications to work on a part-time, flexible, and job share basis wherever possible.
Do you have experience of managing and supporting staff to deliver organisational objectives? Do you have an in-depth knowledge of university sport, and the wider HE sport and physical activity landscape? If the answer is yes, then we want to hear from you.
Our ideal candidate will have proven success in delivering large scale events, experience of developing clubs and performance sport programmes and a clear understanding of relevant health and safety process.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Comms
Salary: £38,000 to £40,000 per annum (depending on experience)
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
SUMMARY OF ROLE
This is a pivotal new role within RABI’s Marketing & Communications team, managing the planning and delivery of RABI’s presence at high-profile agricultural, corporate and external affairs events throughout the year, whilst overseeing the management and deployment of volunteers and ambassadors at shows and local engagement activities across England and Wales. The Events & Engagement Manager will ensure that all activities reflect RABI’s values and strategic goals and that our network of volunteers and ambassadors are expertly managed and supported.
You’ll be responsible for managing a high-performing events function, overseeing two Events and Marketing Coordinators and working collaboratively across the charity to ensure RABI is visible, active and engaged across the sector. You will bring experience, professionalism and a hands-on approach to deliver high-quality, mission-driven events that drive brand awareness and build relationships across our community.
KEY RESPONSIBILITIES
Strategic Leadership of Events and Ambassador Programme
- Lead the development and implementation of a national events strategy that reflects RABI’s priorities and enhances the charity’s presence across rural and farming communities.
- Build and maintain a comprehensive events and shows calendar, ensuring a coordinated and strategic approach to regional and national opportunities.
- Work closely with RABI’s Fundraising, External Affairs and Volunteering teams to ensure events, conferences and shows are aligned with RABI’s strategic objectives and are on brand.
- Lead and develop RABI’s new Ambassador programme, working in collaboration with the Volunteering department to launch the programme from pilot to national rollout.
Agricultural Shows and Sector Representation
- Take a leading role in managing RABI’s presence at key agricultural shows and rural events (e.g. Royal Welsh Show, Great Yorkshire Show, Oxford Farming Conference, LAMMA).
- Oversee the end-to-end delivery of shows and events attendance including logistics, stand design, staffing, promotional materials, health and safety and evaluation.
- Represent RABI at events with professionalism and warmth, acting as a visible ambassador and engaging with supporters, stakeholders and the public.
- Build strong relationships with show organisers and agricultural networks to secure prominent placements and collaborative opportunities.
Event Management and Delivery
- Project manage a range of events including:
- National and regional agriculture shows and conferences
- Volunteer and ambassador engagement events
- Rural community outreach and partnership events
- Ensure all events are delivered to a high standard, on time and within budget.
- Oversee and manage logistics including venue hire, AV, accommodation, transport, catering, health and safety and accessibility.
- Manage risks and ensure compliance with RABI’s policies, safeguarding protocols and relevant regulations.
Team Leadership and Development
- Line-manage two Events and Marketing Coordinators, providing regular support, mentoring and performance reviews.
- Foster a collaborative and proactive culture within the team, encouraging innovation and continuous improvement.
- Delegate effectively and ensure clarity of roles and responsibilities across the team.
Cross-Team Collaboration
- Work closely with your colleagues in the Communications team to plan promotional content for each event (print, digital and social media).
- Contribute to the wider communications planning cycle, identifying storytelling opportunities arising from events.
- Coordinate with Fundraising, External Affairs and Volunteering colleagues to ensure event activity supports supporter engagement and community mobilisation.
Monitoring, Reporting and Evaluation
- Monitor event budgets, track expenditure and provide clear financial reports.
- Gather and analyse attendee feedback, media coverage and impact data to evaluate the success of each event.
- Produce regular updates for the Senior Strategic Communications Manager and Head of Marketing and Communications.
PERSON SPECIFICATION
Essential
- A minimum 5 years’ experience working in a successful Events team at a managerial level.
- Proven experience in managing a broad portfolio of events, ideally within the charity, agricultural or rural affairs sectors.
- Demonstrable experience of line-management and overseeing the management of volunteers/ambassadors
- Proven experience leading high-profile public-facing events such as exhibitions, trade shows and external affairs events
- Excellent organisational and project management skills with a high attention to detail.
- Confident communicator and relationship builder, able to represent the charity with professionalism and warmth.
- Comfortable working flexibly, including occasional evenings, weekends and national travel.
- Understanding of health and safety and safeguarding considerations in event delivery
- Full UK driving licence.
Desirable
- Previous experience in rural or farming events
- Welsh language proficiency (spoken and/or written) is desirable for this role, to support effective comms and engagement with Welsh-speaking stakeholders and communities.
- Experience using CRM systems (preferably Microsoft Dynamics) and event evaluation tools.
- Basic design and marketing skills (Canva, Adobe Creative Cloud or similar)
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
BENEFITS
- 28 days annual leave plus bank holidays (based on full time working).
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
- On site parking.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-224 151
The Talent Set are delighted to partner with Breast Cancer Now on a key Campaign Board & Project Manager role, working at the heart of the Charity’s biggest high-value fundraising campaign in their history. This role sits within a newly created High Value Partnerships & Campaign Department, and will play a critical role in a transformative, multi-year Campaign to raise £50m over the next 5 years - a bold step forward to ensure that by 2050, everyone diagnosed with Breast Cancer lives and lives well.
This position offers a unique opportunity to lead high-level campaign operations, collaborate with high-net-worth stakeholders, and support a transformative initiative in the fight against secondary breast cancer.
Key Responsibilities
- Coordinate and track progress of high-value fundraising campaigns, ensuring milestones are met through effective project management.
- Prepare comprehensive reports and dashboards, utilising CRM data to monitor prospects, activities, and key KPIs.
- Liaise with senior stakeholders, including Campaign board members and philanthropists, adapting communication styles to foster strong relationships.
- Support the delivery of campaign launches, including organising private events in collaboration with the High Value Events Manager.
- Work closely with research and prospect teams to identify and develop relationships with potential major donors, integrating insights into campaign planning.
- Facilitate board meetings, providing briefing materials and summarising progress in a clear, compelling manner.
- Manage internal documentation and reporting processes, ensuring data accuracy and timely updates on campaign and pipeline status.
- Collaborate with internal teams to develop strategic approaches to high-value engagement, supporting extensive high-net-worth individual outreach.
Person Specification
- Proven experience in project management within a high-value fundraising context.
- Strong stakeholder engagement skills, with the ability to network with high-net-worth individuals and senior professionals.
- Ability to adapt communication style to different audiences, maintaining professionalism, discretion and diplomacy at all times.
- Excellent attention to detail, with a knack for producing accurate and polished reports and presentations.
- Able to manage multiple priorities effectively in a fast-paced environment.
- Familiarity with CRM systems, particularly Blackbaud or similar platforms, and experience creating dashboards or trackers.
- A strategic thinker with a collaborative approach, capable of working cross-functionally and across teams.
- Resilient and confident in dealing with complex, high-profile relationships.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Closing Date: Wednesday 1st October
1st stage Interviews: Friday 10th October
2nd stage Interviews: Thursday 16th October
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Kapella, formerly part of Relate, offers a range of services that focus on building better relationships and improve the wellbeing of families and individuals.
We are at an exciting new phase of growth and are looking to expand the current service offering and extend our reach across Birmingham, the Black Country and surrounding areas.
We are looking for an experienced Service Manager to lead and grow our Mediation and Child Contact Services, helping families resolve conflict, support separated parents, and provide safe child focused contact.
What you’ll do
- Develop the of mediation, separated parents, and child contact services in line with Kapella’s strategic plan.
- Oversee service operations, including case management, referral pathways, staffing, scheduling and budgets.
- Line manage a dedicated team of staff, volunteers and placements.
- Manage Safeguarding and ensure compliance with national standards (FMC, NACCC, LAA).
- Build strong partnerships with local agencies, commissioners and funders, identifying opportunities for growth and collaboration.
- Monitor performance and impact, ensuring continuous improvement.
What we’re looking for
- Service Management experience within mediation, family support, parental conflict or similar.
- Proven leadership skills, including team management, contract and budget management.
- Strong safeguarding knowledge and experience handling complex safeguarding issues.
- Excellent communication and partnership-building abilities, with confidence representing services externally.
- A strategic, creative and solution-focused approach
- The ability to balance the Charity’s mission with service quality and financial viability.
Why join Kapella?
- Be part of a values-driven organisation making a real difference to families in conflict.
- Shape a growing service and lead the development of an exciting new Child Contact Centre.
- Work within a supportive, collaborative team with opportunities for development.
Flexibility in working hours to meet service needs and manage risk or safety concerns is needed and some evening hours may be required and some travelling to other offices and external meeting will be necessary. Ideally it’s a full-time (37.5 hours per week), but we are open to 4 days or part time working arrangements for the right person.
The post is based at the Birmingham Office, with some hybrid working available. We offer ongoing development, 25 days leave, professional development, a pension scheme and staff wellbeing support.
Deadline for applications Thursday 18 September 2025
Interviews will be held 23 and 24 September 2025
Please submit a CV and a separate cover letter outlining your relevant experience and how you meet the requirements of the role.
The client requests no contact from agencies or media sales.