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Help us achieve our vision that fewer people die by suicide.
Are you a strong leader with expertise in strategic business planning? Samaritans is looking for an Assistant Director of Performance and Insight to join our Corporate Services directorate.
In this important role you’ll provide leadership and oversight of the Performance and Insight function. You’ll be responsible for the annual planning cycle, organisational performance and ensuring we maintain a focus on achieving our strategic priorities through championing the use of research, evaluation and data to inform all that we do.
If you have experience of leading and developing high performing teams, with knowledge of planning and reviewing the delivery of services for sustained improvement, we’d love to hear from you.
Contract terms:
What you'll be doing:
Provide strong leadership to the Performance and Insight function
Manage the business planning cycle, coordinating business planning activities alongside change activity
Oversee the development of a performance management framework
Ensure effective change management in organisational projects and key work
Oversee organisational data, impact, research and evaluation teams
Lead the organisation in integrating data, lived experience and evidence into decision making
What you’ll bring:
Experience working as a senior leader in a large and complex organisation
Experience of planning and reviewing the delivery of services for sustained improvement
Technical knowledge of organisational performance management approaches, benchmarking and service improvement
Experience of leading and developing high performing teams, with the ability to inspire and motivate colleagues at all levels
Knowledge of programme and project management
Ability to negotiate and influence at senior levels
Ability to analyse data to provide options and solutions for complex matters
Ability to use and share, insights, and evidence to deliver impact
For full details, please see the Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.
We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.
We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.
Apply now
If this sounds like the opportunity for you, we’d love for you to apply.
You will be asked to answer some application questions including those outlined below and to upload your CV. You will also be asked to upload a cover letter outlining your suitability for the role, in line with the job description.
Applications close: 09:00am on Wednesday 21 October 2026
Interviews will be held shortly after the closing date.
If you require adjustments at any stage of the recruitment process, please let us know.
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



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