Senior customer advice and information officer jobs
About the Role
We are seeking an experienced, dynamic relationship fundraiser to lead a step-change in major donor giving at the Trust.
This role is for you if you are self-motivated and driven to ensure that targets are hit and projects are delivered to the highest possible standards.
You will have demonstrable experience of securing and managing 5-figure+ gifts from donors and be a sophisticated communicator with a collaborative approach and the confidence to build relationships with and inspire colleagues, Trustees and donors.
About the Trust
Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.
We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.
Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans. Our staff team are enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.
How do we support you?
The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.
In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits.
As an employer we are committed to promoting and protecting the physical and mental health of all our staff.
You can find out more on the Herts & Middlesex Wildlife Trust website jobs section.
Please see our recruitment pack for more information and on how to apply.
The closing date is 11:59pm on Wednesday 17th September 2025.
Should you need any adjustments to the recruitment process, either at application or interview, please contact us.
The client requests no contact from agencies or media sales.
Thank you!
Background to Role
Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon. The Healthier Lifestyle Service at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining, exercise, health checks, health talks and social engagement in a variety of local settings.
About the Role
We are looking for an experienced and enthusiastic Service Manager to lead our Healthier Lifestyle team which includes a team of 3 part time Project Officers, 2 x Dementia Project officer 1 x Dementia Carers Group Support Adviser and a great team of volunteers.
Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage “Act Now Age Well” . An important element of this role will be looking for opportunities to develop existing services and introduce a new services including some paid services. The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.
Some duties will include (but are not limited to) –
- Monitor and manage workload, organise schedules, ensuring that work is purposeful, targets are clear and support staff to reach their potential and feel valued.
- Support staff with regular supervision using the Age UK Croydon Empowerment Striving for Excellence, Innovation process
- Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place.
- Oversee recruitment and support for volunteers across the service.
- Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression
- This list is not exhaustive.
Closing date for applications: 12pm, 18th September 2025
Interview Dates: 24th September 2025
This post is subject to a Disclosure and Barring Service check
CV’s will not be accepted
Registered Charity
51 - 100
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Thank you!
The Public Fundraising Administrative Assistant is key to the smooth running of the team. They’ll work closely with every person in the team to provide effective and efficient administrative support and ensure our supporters have an excellent experience of fundraising for us.
The right candidate will have excellent attention to detail and enjoy working through processes. You’ll be able to manage a busy workload which depends on meeting deadlines, and be a team player with excellent communication and people skills. Above all you’ll have a real desire to make a difference to the lives of people affected by bowel cancer.
Registered Charity
51 - 100
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Thank you!
Creative Health Service Delivery Manager
Hours of Work: Part-Time - 21 hours per week (Tues to Thurs, 9am–4.30pm, with some evening and weekend working required with time off in lieu).
Place of Work: START, Brunswick House, Salford M6 and various outreach sites as appropriate
Salary: £40,000 per annum FTE (£24,000 per annum actual for 21 hours per week)
About Us
START is a charity that has been delivering mental health recovery and prevention services in Salford for over 31 years. We use creativity, connection and recovery interventions to deliver innovative programmes that improve wellbeing, reduce isolation and support recovery thereby helping to improve people's lives.
About the Role
We are seeking an experienced and motivated Creative Health Service Delivery Manager to lead the operational delivery of our flagship creative health services. You will take full responsibility for meeting NHS contractual requirements and Key Performance Indicators (KPIs), ensuring services run smoothly, achieve outstanding outcomes and remain a trusted part of the healthcare pathway.
In this role, you will:
- Lead and manage a multidisciplinary delivery team, providing supervision, support and performance management
- Ensure accurate data, documentation and outcomes are maintained in line with Commissioner and organisational standards
- Drive quality assurance, ensuring learning is shared and improvements are embedded in practice
- Champion the delivery of high-quality programmes that support improved mental health and wellbeing
We are looking for someone with:
- Significant experience managing service delivery in a health, wellbeing or voluntary sector environment
- A track record of meeting contractual KPIs in a Commissioner-led setting
- Strong line management experience, including leading multidisciplinary teams
- Experience delivering or overseeing creative programmes that promote wellbeing
- Excellent organisational, communication and stakeholder engagement skills
If being part of our next chapter sounds exciting, we would love to hear from you. We offer a supportive, values-led culture, opportunities for professional development and the chance to make a real difference. In return, we can offer you excellent progression potential and a host of benefits including:
- competitive starting salary
- generous pension scheme
- 30 days annual leave plus all public holidays (pro rata for part time employees)
- flexible working options
- a culture encouraging inclusion and diversity
- interest free employee loans
- employee assistance programme
- group income protection scheme
The closing date for receipt of applications is 12 noon on 19th September 2025.
Initial interviews are scheduled to be held on week commencing 29th September 2025.
Please note: We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Please read the job description for details and relate to this in your application.
No agencies please.
If you believe you have the right skills and experience to join our exemplar charity, please apply in writing with an up to date CV and a supporting statement outlining your suitability for the role based on the attached person specification.
Applications should be submitted by 12 noon on 19th September 2025. Initial interviews are scheduled to be held on week commencing 29th September 2025.
Thank you!
About the Role
At the Mayor’s Fund for London, we’re looking for a Delivery Manager (Employability and Skills) to oversee the planning and delivery of key projects that support young Londoners facing the biggest barriers. You’ll lead initiatives like Access Aspiration and Holiday Hope Employability, which provide meaningful pathways into work and personal development. This role is about facilitating access to real-world experiences—work placements, mentoring, and career workshops—while contributing to our wider goal of helping 250,000 young people access healthy food, positive opportunities, and connections with employers. You’ll work closely with partners across sectors to deliver impactful, evidence-led change that reflects the needs and ambitions of young Londoners.
Who We Are
We are the Mayor’s Fund for London, a charity that champions opportunity for young Londoners who face the greatest challenges. From providing food as a foundation, to skills as a springboard, and power through our platform, we’re here throughout a young person’s journey—helping them grow, thrive, and shape a more inclusive, prosperous city. We work in strategic partnerships across London—from local communities and schools to leading employers and the Mayor of London, our patron. Through these connections, we identify solutions, grow investment, and deliver the best outcomes for those who need us most—while sharing our platform to amplify young voices and influence change.
The client requests no contact from agencies or media sales.