Who we are:

Muslim Aid are an International not-for-profit providing support to communities around the world affected by disasters, conflict or endemic poverty without regard to their social, religious, or ethnic background.

We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 11 country offices worldwide we also work with multiple partner offices focussing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of the role:

Working within an expanding data insights team, you will be responsible for the delivery of insight and analysis across Muslim Aid as well as managing the Data Import Function. You will be responsible for providing regular insights, ensuring data is accurate through the development of internal policies and best-practice data process.

About the Role:

Working closely with Fundraising & Communications department, you will take responsibility for the provision of accurate data selections and segmentation for a wide range of fundraising and marketing activities. You will also work closely with the Supporter Relations Team to ensure that supporter communication activities, campaign coding and communication histories are recorded on the database accurately and effectively. You will contribute to building and maintaining a robust and accurate database in order to support our ambitious fundraising plan.

The main responsibilities of this role will be to:

• To produce quality analysis that is timely and utilises methods to achieve the best possible insights with the information available.
• To support the team’s analysis service through the provision of both regular and ad hoc reporting, marketing campaigns results summaries and other related analysis projects.
• To deliver marketing selections, segmentations, bespoke analysis and campaign performance reports in an accurate and timely fashion.
• To support the implementation of supporter hierarchies and rules of engagement to develop supporter journeys.
• Support the devising, implementing and monitoring of test activity that will enable us to learn more about how best to engage our supporters.
• To work closely with the fundraising and campaigning teams to understand their strategies, plans and needs to develop informative reporting.
• Work closely with Supporter Experience staff to ensure we constantly improve our supporter services processes particularly in how we use our database to develop a personalised supporter experience.

About You:

The ideal candidate will have a genuine interest in working for an INGO and understand the key role data insights can play in enhancing the humanitarian work of Muslim Aid.

You will have:

• A track record in delivering business intelligence, insight, or customer loyalty in a highly complex organisation.
• Experience of carrying out business analysis to inform evidence-based decision making and an understanding of how CRM systems.
• Good working understanding of analytical tools or languages (relational databases/ CRM), reporting tools and consolidation with third party data.
• Experience of the exploitation of a range of analytical techniques, including statistical analysis and demonstrable experience of solving complex business problems.
• An undergraduate degree in a related subject.

Why you should apply:

If you are self-motivated, with the ability to work with a high degree of autonomy this role is an exciting opportunity for an ambitious Data Analyst to be able to support Muslim Aid in becoming truly data-informed and data-driven.

You will be joining a supportive, highly-skilled, passionate organisation as a specialist in your field. Muslim Aid offer a 35-hour week, generous holiday allowance of 37 days (including bank holidays), flexible working and encourage a healthy work-life balance.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV to us.

Muslim Aid’s recruitment and selection procedures reflect our commitment to the safety and protection of children and vulnerable adults in our care/employment. Successful candidates will be expected to undergo a DBS check. In addition, all successful candidates for finance roles will undergo an Experian Credit Check.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief or age.

Only Shortlisted candidates will be contacted. Applications will be accepted until closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.

Purpose of Job

Responsible for the development of all aspects of the organisations (Samaritan’s Purse and The Billy Graham Evangelistic Association) data strategy to enable us to grow our supporter base and income in the future. The role will lead the strategic transformation of the CRM database to enable the optimisation of our supporter communications.

The Data Manager will be responsible for all aspects of our Raiser’s Edge database, and help us meet our aspiration to develop this into an organisation-wide Customer Relationship Management system for all our supporters, whether donors, volunteers or church contacts.

The post will oversee the collection, import, maintenance and analysis of data, seeking out the most efficient and effective methods of recording, organising and utilising data, that fully supports organisational processes and all future innovation strategies and initiatives.

Alongside this, the Data Manager will lead on data selections, data segmentation, marketing analysis and how insights support business. Ensuring more effective and tailored communication with our donors, supporters and local community.

The post will make sure our processes and procedures for data management and storage are robust and in line with GDPR and other quality standards.

SCOPE OF JOB

• Proactively support campaigns with data segmentation, reporting and data insights, working with relevant colleagues across the organisation.
• Implement and manage projects to improve the use of the CRM database, data cleanliness, and import/export procedures.
• Take the lead in the development, maintenance and smooth running of the organisation's databases and associated applications and systems.
• Plan and manage the financial budget for the organisation's databases and related projects, under the supervision of the IT Manager.
• Manage the performance and cost effectiveness of database suppliers and partners.
• Manage processes to ensure the quality and currency of database records and provide training and support for the activity of database users across the organisation.
• Plan and implement systems and processes to ensure best practice and compliance in regard to data regulations, especially GDPR

Key Skills & Experience

• Proven experience in a Data Manager role including extensive experience of operating multi-user database systems, ideally in a fundraising environment and using the Raisers Edge CRM system.
• Have excellent IT skills with a good working knowledge of Microsoft Excel including the use of pivot tables, plus MS Word.
• Have a good understanding and experience of using MS SQL Server.
• An outstanding communicator and influencer, who can translate technical systems requirements into jargon-free, implementable solutions and user training that maximizes CRM functionality and regulation compliance.
• Proactive, resourceful and energetic.
• Flexible and collaborative in your approach while retaining a clear vision of what you want to achieve.
• You should be curious and up-to-date with global technological developments and affecting factors, particularly around Raiser’s Edge, and understand how to apply this knowledge in your role.

The person appointed will ideally with have:

• Experience of using Raisers Edge CRM.
• Experience of utilising SQL to build queries and reports.
• Experience of donor/customer marketing.
• In-depth understanding of GDPR and other regulatory compliance issues that affect data management and utilisation.
• An understanding of the Gift aid scheme and relevant legislation.

This is a home-based role, with the requirement to attend the head office in Buckhurst Hill once every 2 weeks. Travel expenses for this will be covered.

There is a requirement for the job holder to be a practicing Christian as functions within this role will require knowledge and personal experience of the Christian faith.

Data Analyst - City Bridge Trust

£35,090 - £39,680 per annum inclusive of London Weighting

Ref: TC750

Join the City of Insight-Deliverers

About us

Managed by the City of London Corporation, City Bridge Trust is London’s largest independent funder. We make approximately 200 multi-year grant awards a year, totalling £20m, with the goal of reducing inequalities and growing stronger, more resilient communities in London. We also provide non-financial support for grant holders. We’re keen to ensure we make the best use of our funds and that means collecting, analysing, using and sharing evidence drawn from our grant-making and wider philanthropic activities.

The role

Joining our newly established Impact and Learning Team, you’ll build on current data analytics systems and help to shape a dedicated function. This is a role that will grow with you as you improve the depth of our analysis and use it to inform internal learning and decision-making. You will also help us integrate external data and insights to better understand our findings and anticipate trends. We want to be confident in the quality of our data and in how we draw conclusions, share insights and benchmark what we find.

About you

You’ll bring sound experience of working in an analytics role, where you’ll have determined data methodologies and provided detailed analysis and insights to shape organisational decision-making. Experience of scoping and managing data analytics projects is key. Your engaging communications style mean you can ‘tell the story’ behind data and clearly convey technical concepts to non-specialists, both in writing and in person. Like us, you’ll be passionate about the value of data as an asset that can drive social change.

Closing date Noon, 5 December 2019.

The CBT team works flexibly and welcomes applications on the basis of job share.

We’re committed to equal opportunities at The City of London, and we welcome applications from all sections of the community.

Data Manager

Salary: £40,000 pro rata

Duration: 21hrs per week, 12 month fix term contract

Do you have passion for your work, a commitment to excellence and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?

Providence Row works with more than a thousand homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, recovery and learning and training programmes.  Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice.  These inform the content, style and delivery of all our services.
Our service is on the front line of both homelessness prevention and the local response to rough sleeping. Beginning with the volunteer led triage assessment process that begins in our Welcome Area, clients are allocated according to specialisms in the team covering preventative work and support for rough sleepers. The main emphasis in the service is to do everything possible to move people into appropriate accommodation in a borough, community or country in which they have rights and entitlements to services.  This work is often done in partnership with other organisations, some of which are funded to help people move away from a life on the streets or which may operate in other sectors such as health. 

The ideal candidate 

You will have previous experience of successfully developing, implementing and maintaining a database that operates effectively across a range of service and project types to provide consistent, accurate and relevant outcome and impact analysis. You have excellent organisational and planning skills, with the ability to work autonomously with minimal supervision.  You have great interpersonal skills and the ability to engage with a wide range of people.  You have a commercial edge to your approach, as well as a real interest in social justice. You enjoy working flexibly in a small team, responding to varying demands from time to time.

For an application pack, please visit our website.

The deadline for applications is 29th November 2019
Interviews will take place 9th and 10th December 2019

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Fixed term contract - 18 months

Based Central Birmingham

The role

At the Canal & River Trust, we believe that life is better by water. We take care of 2,000 miles of canals and rivers, and those waterways have a vital role in the health and wellbeing of local communities and economies. Every role here plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better. And your role is no exception.

A new position within the team, our CRM Data Manager will ensure that our charity’s data management practices are consistent, reliable, and first-in-class. Reviewing a system that handles customer data from waterways up and down the country, you’ll make sure that we’re equipped to deal with complex, varied data sets. You’ll define our data structure and run regular audits to make sure it’s well-maintained. You’ll improve our handling processes wherever you can – and you’ll even help colleagues understand data management, ensuring everyone knows all they need to about data integrity.

The most exciting thing? Because you’re joining us in a new role, at a time when we’re reviewing how we handle our data, this is your chance to implement your own vision. If you’ve got the drive to improve what we do, it’s the perfect opportunity to make change and help us provide an even better service, as we work to protect the UK’s waterways.

What we look for

It goes without saying that you’ve got a wealth of knowledge when it comes to data management. You’re experienced in implementing systems, in handling collation, and in making sure data management systems are in line with wider GDPR policy. You’ve got a real eye for detail, ensuring accurate data entry, and you’ve honed your skills in both SQL and Excel data manipulation.

But ultimately, it’s not just about your data management expertise. It’s also about how you support your team. A natural communicator, you can clearly and confidently put your ideas across for any audience, whether it’s colleagues or stakeholders, and you know that great co-operation makes your whole team stronger. That’s why you share your advice and experience wherever you can, to nurture high standards across our organisation. And in the end, you’re proud that your efforts mean a better service for our customers, and for every community that uses the waterways.

The impact you’ll have

The waterways we look after contribute to the health and wellbeing of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. These historic, natural and cultural assets form part of the strategic and local green-blue infrastructure network, linking urban and rural communities as well as habitats. Our waterways are on the doorstep of 8 million people and reach some of the most deprived communities within the UK. By caring for our waterways and promoting their use we believe we can improve the wellbeing of our nation. Come and be part of it.

Our diversity

We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.

To find out more and apply, visit our website.

Please quote reference 2019-6019 when applying.

Closing date for applications: 24th November 2019.

Interviews will be held on 5th December 2019 in Birmingham.  Candidates must be available on this date to attend.

The Connection at St. Martins is based in the heart of London, near Charing Cross Station and Trafalgar Square. The Connection has been helping homeless people since the First World War and is one of London’s largest homelessness charities. The Connection helps thousands of people each year through delivery of services for rough sleepers and people who are vulnerably housed.

Our services include:

• A Day Centre supporting 2500 people a year to engage in mainstream services.

• A Night Centre providing 750 people a year with access to emergency accommodation.

• Advice for 900 people a year so that they can access housing and improve wellbeing.

• Enterprise and Employment helping 700 people a year to move into work, learning and volunteering.

Our new strategy from April 2018 includes our aim to develop our services in new ways. This includes implementing a strengths-based approach to client work, consolidating the implementation of a new service model, creating better pathways for clients into health and treatment services and improving our systems to demonstrate impact. Along with a number of other developments, we have created a new ‘Knowledge and Innovation Team’ which works alongside the direct service delivery teams to act as the ‘engine room’ for innovation, quality assurance and best practice. The team takes a lead on areas of work including evidence and impact, volunteer development, policy and good practice, advocacy and client involvement. In 2019, The Connection began using the ‘In-form’ (salesforce-based) client database.

The Data Analyst role will perform a key function in the Knowledge and Innovation Team, drawing on the Inform database and other sources of information to ensure all parts of the charity have access to the data they require to fulfil their roles.

About you:

This role requires someone with the ability to use and interpret quantitative data and databases and the ability to explain quantitative data to non-technical audiences. You will be able to support colleagues to develop their abilities to collect, use and interpret quantitative information confidently. You will also have experience of gathering and synthesising data from multiple sources and the ability to communicate their conclusions orally and in writing.

You will be passionate about the value of data as an asset to shape improvements to services for clients in a busy and dynamic charity. Finally you will enjoy working with colleagues (including clients and frontline workers).

So, are you ready to take on this exciting opportunity?

To apply, you will need to submit an application form. Please read and then complete the application form ensuring that you have clearly demonstrated you meet the requirements of the role set out in the person specification.

Closing date: Friday 6th December 2019

Interview date: Wednesday 18th December and Thursday 19th December 2019.

This is a 12 Month Fixed Term Contract.

Do you understand the importance of quality data for an organisation? Are you able to provide real insight from data to create positive change?

Prospectus is delighted to be working exclusively with VSO to support their search for a new Data and Insight Analyst. VSO is the world's leading development organisation that works through volunteers to fight poverty. They are unique in the way they bring people together to share their skills and experience, generate insights and ideas and, most of all, take action against poverty and exclusion.

This exciting new role will be instrumental in delivering reporting, analysis, insight and recommendations that influence strategy, increase organisational effectiveness and performance, and build their understanding of a wide range of supporters. You will design, develop and produce regular reports to analyse campaign results and supporter journeys to provide engaging and actionable trends and insights. You will also assist with the implementation of robust procedures and documentation that ensure analysis and reports can be produced by other team members and understood and accessed by clients. Providing technical support and expertise to ensure the importance of data quality is also a big part of this role.

To be a successful Data and Insight Analyst it is essential to have knowledge of Power BI, SQL and CRM systems such as Raiser's Edge/Salesforce. You will also be comfortable using reporting and analysis to influence and improve organisational strategy. You will have great analytical skills and be able to communicate effectively to non-technical colleagues.

In return for your skill, they also offer additional benefits:

- A friendly and supportive office environment
- Opportunities for flexible working and working from home
- Generous annual leave of 37 days (inclusive of public holidays)
- Competitive pension with Scottish Widows (matched at 5%)
- Cycle to work scheme
- Free parking
- Lockers and shower facilities
- Fun free lunch time activities like boot camp
- Professional development
- Employee and Volunteer Assistance Programme offering free, confidential support and guidance on a wide range of topics from money matters to legal issues, as well as counselling and a helpline.

A full job description will be provided to candidates shortlisted by Prospectus.

Please apply with a Word Document copy of your CV. Cover letters are not required at this stage.

To submit your application, click on 'Make an application' and complete all relevant fields on the online application form.

Insight Analyst

As an Insight Analyst, you’ll draft and prepare reports and analysis to help develop and inform the design of RNIB’s services, customer journeys and income.

Insight Analyst Responsibilities:

- Identify analysis needs and utilising customer databases to produce insight, which contribute to the design, development, implementation and evaluation of projects around the organisation.
- Interrogate the supporter databases to produce analysis that inform Fundraising plans and strategy. For example, supporter financial value, supporter profiling and retention/acquisition activity.
- Present and communicate analysis to the relevant audiences.
- Work with data insight tools and practises, including R / Python, SQL, SPSS, Excel, FastStats and Crystal Reports.
- Interface as required with external suppliers to import / export data ensuring data accuracy and advise on data management information requirements.
- Work closely with the Data, Knowledge and Information team to increase the quality and value of data.

Insight Analyst Requirements:

- Knowledge of Customer Relationship Management database systems.
- Experience of using database systems for analysis / evaluation, production of reports, selections and information management – within a fundraising, sales, customer insight or marketing environment.
- Advanced knowledge and experience of MS Word, MS Excel, MS Access, Crystal Reports or similar.
- Ability to lead discussions / meetings to solve problems and develop others’ understanding of database analysis.
- Ability to use relational databases and data analysis software and apply them effectively, including the extraction and analysis of meaningful data.
- Must be prepared to travel and attend meetings and training as required which might involve occasional overnight stays.
- Desirable: Knowledge or experience in the use of econometric/statistic modelling and machine learning.

About RNIB Royal National Institute of Blind People:

We’re the Royal National Institute of Blind People (RNIB) and we’re here for everyone affected by sight loss. Working for us means working for one of the UK’s biggest charities, supporting almost two million people living with sight loss in the UK.

Location: London, WC1H 9NE

Job type: Full Time, Permanent, 36 hours per week

Salary: between £29,085 and £38,074 per annum depending on experience

You may have experience of the following: Data Analyst, Information Analyst, MI Analyst, Management Information Analyst, Research Analyst, Market Research Analysis, Market Research Analyst, Data Analysis, Customer Insight Analyst, Customer Insight Data Analyst, Marketing Analyst, Marketing Insight, Customer and Market Insight Analyst, Data Insight Analyst, Insight Analyst, etc.

Ref: 90158

As a Finance Analyst you will be responsible for providing financial analysis to inform the strategic objectives of the groups property development opportunity's.

Client Details

The Client, based in London, is looking to rapidly expand its property portfolio and has an ambitious development pipeline over the next few years. The aim is to provide affordable housing and become one of the largest housing providers in the South East.

Description

The Finance Analyst position entails the following responsibilities:

• Responsible for providing effective financial analysis to support strategic decision making by senior stakeholders within the business.

• Working on the long term financial plan for the organisation, assessing financial viability and commercial return on investment opportunities to maximise return on investment.

• Will be a key position in dealing with and advising senior stakeholders on the financial viability of future investment projects.

• Analysing potential development schemes and investments.

Profile

The successful candidate would have either a CCAB or CFA qualification. Candidates will also need experience of the following:

• Financial modelling and understanding of dealing with property development and investment opportunities.

• Advanced excel skills-Comfortable with the use of macros and producing financial models on excel.

• Experience of influencing and challenging senior stakeholders.

• Working on the long term financial plan of the business.

• Investment Appraisal techniques
• Ideally you will come from a property or housing background

Job Offer

£55,000-65,000

Senior Consultant

London

About the role

The Senior Consultant holds a key role within Blackbaud’s Professional Services division and acts as an industry expert on the application of fundraising technologies and best practices using their experience and knowledge around Development / Fundraising Services.

Reporting to the Practice Manager, as Senior Consultant you will be working with and helping large and complex non-profit organizations transform their business. You will act as the client facing Blackbaud representative and fundraising subject matter expert throughout the client relationship lifecycle, including supporting prospect visits, onsite consultative work, and on-going account management.

As a Senior Consultant, you will identify and research business needs and then determine solutions to business problems. Solutions often include a software-systems development component but may also consist of process improvement, organizational change or strategic planning and policy development. You will work closely with business and technical teams and understand business needs to ensure there is integration between business and technology.

This position is based from our brand new London office and you'll have the opportunity to travel extensively to spend time on-site with our customer. Do you ever feel like you could do more good with your skills? Our Professional Services team lead on transforming multiple non-profit organizations and driving the sector forward.

What you'll be doing

• Act as the client-facing Blackbaud representative and fundraising subject matter expert throughout the relationship lifecycle, including prospect visits, onsite consultative work, and on-going account management
• Deliver high level presentations to audiences ranging from executives to system end users
• Delivering solution implementations for Blackbaud clients by guiding clients through full life cycle of implementation from discovery to deployment phase 
• Perform user requirements analysis; facilitate business process design sessions, identify gaps, issues and reporting risk areas as part of a software implementation delivery team
• Translation of business processes and requirements into business process flow documentation, solution design, and system configurations to support customer's desired to-be state
• Deliver online solution implementations for Blackbaud’s clients
• Work to prospect, cultivate, solicit, and steward key client relationships. Must be viewed and respected as an industry expert by clients and prospects
• Strategising with not for profits to develop/improve operational strategies 
• Collaborate with other parties throughout Blackbaud to formalise best practices and refine project delivery methods. Work to develop key service offerings for each vertical field (Higher Ed, Healthcare, Faith-Based, etc.)
• Consistently meet and exceed customer expectations, delivering first class consulting
• Participate in Project Reviews

What we need you to bring

• A wealth of experience working in a professional services setting implementing software projects for external clients or client side implementing and managing CRM Solutions in the non-profit sector
• Prior experience working under the framework of billable hours and utilisation targets in a consultative environment
• Complex problem solving and analytical skills
• Experience working within and or managing matrixed project teams that include business and technical consultants
• Excellent written and verbal communication skills
• Ability to multitask on concurrent projects, and deliver work on time and under budget
• Willingness to travel to customer sites up to 75%

What we'd like to see

• Understanding of fundraising systems, workflows, best practices and how they enhance fundraising activities
• Experience with Blackbaud CRM Solutions (preferred)
• Experience with some /all of the following programs - Major Giving, Prospect Research, Direct Marketing, Planned Giving, Events, and Volunteer Management (preferred)
• Experience meeting and/or exceeding billable hours and utilisation requirements (preferred)

Why join us?

Driving social impact isn’t a side project; it’s our business. And whilst we’re a tech company, it’s the people who make us what we are. 

Our identity is very important to us, and here in the London office we embody our local principals; We focus on impact, we create space to innovate, and we always bring our best-selves… If you think that is the type of culture you want to be a part of, reach out!

To apply, please click the apply button.

Your new company
National health charity are seeking a Research Data Analyst to join their London office on a temporary basis for 12 weeks initially. The role of the Research Data Analyst supports the analytical part of several transformational projects.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Data Scientist

Salary: £30,763 - £36,192 per annum, depending on experience + good range of benefits

Contract: Permanent – 36.5 hours per week

Based: Milton Keynes

Championing and delivering quality digital analytics and insight to drive increasingly effective campaigns and supporter experiences that will help change children’s lives for the better

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Could it be you we’re looking for?

World Vision is looking for a talented Data Scientist with the skills to provide insight into our supporter base, marketing activities to bring them to life for key stakeholders in a way which enables us to connect with our audiences and continuously improves effectiveness.

You would play a pivotal part in the digital transformation of World Vision UK, with the primary responsibility of reinvigorating our approach to data science and would be vital in ensuring that strong data insights are at the heart of decision-making.

Bringing your current analytic skillset, ideally with experience of R & Python, alongside other data manipulation and visualisation skills, such as SQL and Power BI, you will help us drive a data driven approach and understanding through a wide range of reporting and data analysis including:

• Building Data Mining, Analysis and Predictive capability to support fundraising and marketing activity
  • Through the development of key statistical models which address key business problems aligned with driving an understanding of what makes our marketing and fundraising activities successful, how selections are optimised and the segmentation of the supporter base.
  • Introduce state-of the art Data mining methods to uncover trends and release opportunities within the data available
  • Provide feedback and insight which is actionable in cooperation with our CRM Data team
• Actively pursue and influence a culture of continuous improvement (test and measure) within the Public Engagement team to enable us to deliver an unparalleled experience for our supporters.
  • Develop key statistical models to aid selection and targeting of marketing activity to improve ROI
  • Track performance of recommendations and update models and feedback accordingly

3. Data reporting tools and cross-function collaboration

• Utilise the centralised data Architecture to build & automate reports via Power BI
• Collaborate in the delivery of self-service analytics
• Focus on delivering a data driven approach across the organisation

As well as having the organisational backing to succeed, we will invest in your development and professional growth, so you stay at the leading edge of digital analytics and ensure World Vision is making the most of its investments.

All applicants must be willing to work within a Christian framework and be sensitive to its various expressions across cultures and denominations.

In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement and free parking (MK only).

Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.

Closing Date for applications: 20th November 2019

Interview Dates: Expected to be during w/c 2nd December 2019

World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice can be accessed on our website.

No agencies please.

Job title: Application Support Engineer
Salary: £32,363.41 per annum plus excellent benefits
Location: Chelwood Gate, Haywards Heath
Job type: Permanent
Hours per week: 35
Closing date: 20 November 2019
Interview date: early December 2019

Please note - this role requires you to demonstrate the ability to work independently and in teams writing mainly SQL code - .Net experience would be useful. There may be the opportunity to work one day a week from home.

Due to the continued significant investment in technology, we are now looking for an Applications Support Engineer to join a dynamic and experienced team of IT professionals based at the National Cat Centre, Chelwood Gate.

Cats Protection, the UK’s leading feline welfare charity, is developing and implementing a 5-year Digital Transformation strategy. This strategy has already moved key systems to Microsoft’s Azure platform and more exciting developments are planned to help expand and support the charity’s growth.

The IT department implements, maintains, supports, upgrades and improves the IT systems across the charity whilst minimising ongoing risks. The department are primarily responsible for all IT equipment and systems that sit at the heart of Cats Protection networks providing a service for the 1000 employees and 11,000 volunteers. Typically this will be servers, data storage, networks, telephone exchanges, security firewalls, and other centralised systems.

As the Application Support Engineer, you will maintain a high level of availability and integrity for all of the IT systems, resolving issues & requests in the most responsive, efficient, and cost-effective manner. You will be supplying & implementing IT systems and solutions that are robust and fit for purpose, enabling all sites, departments and volunteer groups to gain maximum benefit and productivity from their use of IT. You will be offering professional help, assistance, and support (which may include training, demonstrations, and presentations), to employees and volunteer groups for IT applications and systems and will write user documentation and guidelines that are easy for the target audience to understand.

The successful candidate will have experience in writing SQL code with .Net experience. You’ll be customer focussed with a flexible approach. You’ll be a team player and play an important apart within a responsive team.

To apply for this position please click the APPLY ONLINE button. Our application process requires you submit a CV and answer screening questions – including explaining your interest and suitability for the role. Unfortunately we cannot accept applications or CVs that are emailed to us directly.

Please note the recruitment process for this position will include a competency based interview with an SQL test.

For further details please download the job description below:

• JD attached
• Candidate information sheet attached