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Hybrid or home working with an expectation to be in the London office occasionally
Temporary – 6 months FTC
Full time but open to conversations around flexible working or part time
Context and Background
The NSPCC’s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line service support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children’s boards and others, offering support, advice and training. Since 2006, we have run Childline, the telephone helpline and counselling service.
Beyond our front-line support services, campaigns and consulting provisions, we carry out a comprehensive programme of groundbreaking research. With a core staff and thousands of nationwide volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do.
The Supporter Data Operations team is part of the Fundraising Operations team in the Engagement & Fundraising Directorate.
The team is responsible for donation processing, data processing, data quality, and user training and support. The team are also involved in delivery of our ongoing Supporter Centricity project, focussing on delivering Salesforce to maximise engagement as part of the wider programme.
The Associate Head of Supporter Data Operations leads and manages a varied team who work with stakeholders across Engagement and Fundraising, Technology, and Finance. The postholder is responsible for c20 office based and remote staff.
Job purpose
· Strategic Development: Lead on recommendations to evolve teams, responsibilities and ways of working post Salesforce go live, ensuring that the NSPCC and our supporters benefit from the new technology.
· Team Leadership: Empower and enable the Supporter Data Operations team; foster collaboration and a culture of high performance and accountability. Support and upskill the team to evolve through change.
· Business Product Ownership: Own the vision and roadmap for the Salesforce platform for Engagement and Fundraising, ensuring it helps us to put supporters and audiences at the centre of the way we work whilst meeting organisational needs. Prioritise the backlog, balancing project and “BAU” development, working closely with business and technical stakeholders.
Key relationships - Internal
· Reporting to the Head of Fundraising Operations
· Line manages Managers within Supporter Data Operations
· The Supporter Centricity Technology project team who are leading on the replacement of supporter data systems
· Maintain a close connection with Tech teams, including working closely with the Associate Head of Data Engineering
· Senior Business Stakeholders across the Income Generation Directorate and more widely.
Key relationships - External
• Technology and infrastructure vendors and partners
Main duties and responsibilities
· Provide effective line management and leadership within the Supporter Data Operations team. Ensure all team members are supported and empowered to deliver high quality work. Ensure that high performance is recognised, achievements are celebrated, and low performance is addressed and rectified.
· Identify opportunities to build new skills in the team on Salesforce, prioritising individual and team development.
· Evolve team structures as needed in line with Salesforce platform development, ensuring that the team has clarity of expectations and responsibilities. Identify opportunities to refine and strengthen how the team works in line with organisational priorities.
· Manage the Supporter Data Operations team budget, ensuring good value for money and maintain relationships with suppliers.
· Act as interim business product owner for the Salesforce platform, prioritising the backlog against business need and setting up ways of working for the long-term operational management of the platform.
Responsibilities for all Staff within the Engagement and Fundraising Directorate
· To actively participate in regular team meetings and department meetings, contributing to discussions and decisions which will be beneficial to the NSPCC’s development of fundraising activities.
· To behave at all times in a manner consistent with the NSPCC’s Values.
· To ensure data used in relevant systems is current, accurate and reliable.
· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
•A commitment to safeguard and promote the welfare of children and young people
Person specification
· Proven experience in leading operational data teams, setting strategic direction, and with the ability to inspire and motivate them.
· Experience of effectively leading a team through a technology change programme, ensuring they are upskilled and providing technical support where required.
· Experience with and strong understanding of current and emerging platform technologies (for example, Salesforce CRM and data cloud platforms).
· Excellent understanding of data management principles, including data governance, quality and security.
· Experience in leading on the delivery of a large complex portfolio of work, working with stakeholders to agree and prioritise work, driving delivery, and implementing strategies to reduce unplanned work.
· Excellent communication and stakeholder management skills.
· An outcome-oriented individual who is focussed on solving problems and driving the team forward.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
The MND Association is in search for an experienced Epidemiological consultant to support a national review of incidence and prevalence estimates for the association in the UK.
In this high impact collaborative post, you will reconcile variation across key datasets, including the MND Register, Hospital Episode Statistics (HES)–derived datasets, and the MND Association’s internal database.
You will work closely with the MND Register team at King’s College London and Oxford University, and be comfortable working with complex population health data in secure research environments.
If you would like to support MND and bring your expert epidemiological and statistical insight to produce a validated, national prevalence estimate, this role could be for you.
Key Responsibilities
All work will be undertaken within the King’s College London Trusted Research Environment (TRE), in line with governance and disclosure control requirements.
The King's College London - Computational Research, Engineering and Technology Environment (CREATE) Trusted Research Environment (TRE) hosts the data within
The TRE itself is ISO 27001 certified and undergoes annual external audits and third-party penetration testing, ensuring ongoing compliance with international information security standards. The following programmes are available within the TRE for analysis; R studio, IBM SPSS, Anaconda, Stata and pgADmin for SQL.
About You
The full consultant brief is attached.
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
CRM Business Analyst
Permanent. Full Time. Hybrid working (minimum of 2 days per week in the office)
Location: This role can be based in any of our UK offices - Cardiff, Edinburgh, London, Warrington
Salary: £41,783 per year for Cardiff, Edinburgh, Warrington. £46,666 per year for London (including London allowance)
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Supporter Data Manager, the CRM Business Analyst will drive continuous improvement of the CRM solution through business analysis and automated testing, working collaboratively with the Supporter Data Manager and CRM Technical Lead to optimise efficiency and functionality.
The post-holder will engage with stakeholders and deliver strategic insights into As-Is and To-Be process models, data structures, and interdependencies, translating findings into concise agile requirements that enhance operational effectiveness.
Some of the main responsibilities of the CRM Business Analyst include:
About you
Who we are looking for:
Essential:
Desirable:
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose; someone who can harness technology to make a tangible difference to how our faith-based charities support church communities.
Working across Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry.
This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery; a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance.
Please note that, whilst the role will be primarily home-based, the post-holder will be required to travel regularly across the Southwest region, with an onsite presence in each organisation at least once per month.
Responsibilities
Strategic Leadership:
Process Mapping & Optimisation:
AI & Responsible Innovation:
Stakeholder Management & Engagement:
Project & Change Management:
Qualifications, Training & Experience:
Competencies & Behavioural requirements:
Our benefits include:
The Diocese of Salisbury is a Christian community of churches, schools and chaplaincies serving one million people over 2000 square miles.