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Senior Systems Developer
Permanent, Full time, Hybrid Working (minimum of 2 days per week in the office)
Location: This role can be based in any of our UK offices - Cardiff, Edinburgh, London, Warrington
Salary: £45,732 per year for Cardiff, Edinburgh, Warrington. £50,614 per year for London
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
In this role, you’ll be a senior, hands‑on contributor to the design and delivery of solutions, with a particular focus on our Microsoft Dynamics platform, helping ensure it delivers meaningful outcomes across the organisation. You’ll act as a technical authority within the ICT team, owning complex development work, influencing technical direction, and upholding high standards of quality, security, and maintainability.
Working closely with colleagues across ICT and CRM, you'll solve complex technical challenges, champion best practice, and ensure the delivery of high-quality features that align with organisational goals. You'll build strong, open relationships with internal stakeholders and external suppliers, protect the team's focus, and introduce new technologies where they can add long-term value. As a senior practitioner in the Dynamics ecosystem, you'll provide trusted advice on platform capabilities, integration opportunities, and strategic enhancements that help the organisation get the most from its CRM systems.
About you
You’ll bring substantial hands‑on experience designing and delivering solutions using Microsoft Dynamics and the Power Platform, supported by a relevant professional qualification. You have strong expertise in Dynamics customisation and extension, data modelling, integrations and APIs, and SQL Server, alongside solid experience with modern software engineering practices such as source control, automated testing, code review, and CI/CD.
You’re comfortable taking ownership of complex work in resource‑constrained environments, improving quality and reliability, and working directly with users to translate real needs into effective solutions. You understand the long‑term impact of technical decisions and are able to balance pragmatism with sound design.
Ideally, you’ll also bring Microsoft certifications, experience working in a not‑for‑profit or mission‑driven context, and familiarity with Azure or similar cloud platforms.
Above all, you’re a collaborative and credible senior developer who communicates clearly, works effectively with suppliers and non‑technical colleagues, and influences technical decisions through expertise and judgment. You value learning and contribute positively to a culture of continuous improvement.
Please see the role profile for a detailed breakdown of the skills, knowledge and experience required for this role.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Thank you!
Hybrid or home working with an expectation to be in the London office occasionally
Temporary – 6 months FTC
Full time but open to conversations around flexible working or part time
Context and Background
The NSPCC’s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line service support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children’s boards and others, offering support, advice and training. Since 2006, we have run Childline, the telephone helpline and counselling service.
Beyond our front-line support services, campaigns and consulting provisions, we carry out a comprehensive programme of groundbreaking research. With a core staff and thousands of nationwide volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do.
The Supporter Data Operations team is part of the Fundraising Operations team in the Engagement & Fundraising Directorate.
The team is responsible for donation processing, data processing, data quality, and user training and support. The team are also involved in delivery of our ongoing Supporter Centricity project, focussing on delivering Salesforce to maximise engagement as part of the wider programme.
The Associate Head of Supporter Data Operations leads and manages a varied team who work with stakeholders across Engagement and Fundraising, Technology, and Finance. The postholder is responsible for c20 office based and remote staff.
Job purpose
· Strategic Development: Lead on recommendations to evolve teams, responsibilities and ways of working post Salesforce go live, ensuring that the NSPCC and our supporters benefit from the new technology.
· Team Leadership: Empower and enable the Supporter Data Operations team; foster collaboration and a culture of high performance and accountability. Support and upskill the team to evolve through change.
· Business Product Ownership: Own the vision and roadmap for the Salesforce platform for Engagement and Fundraising, ensuring it helps us to put supporters and audiences at the centre of the way we work whilst meeting organisational needs. Prioritise the backlog, balancing project and “BAU” development, working closely with business and technical stakeholders.
Key relationships - Internal
· Reporting to the Head of Fundraising Operations
· Line manages Managers within Supporter Data Operations
· The Supporter Centricity Technology project team who are leading on the replacement of supporter data systems
· Maintain a close connection with Tech teams, including working closely with the Associate Head of Data Engineering
· Senior Business Stakeholders across the Income Generation Directorate and more widely.
Key relationships - External
• Technology and infrastructure vendors and partners
Main duties and responsibilities
· Provide effective line management and leadership within the Supporter Data Operations team. Ensure all team members are supported and empowered to deliver high quality work. Ensure that high performance is recognised, achievements are celebrated, and low performance is addressed and rectified.
· Identify opportunities to build new skills in the team on Salesforce, prioritising individual and team development.
· Evolve team structures as needed in line with Salesforce platform development, ensuring that the team has clarity of expectations and responsibilities. Identify opportunities to refine and strengthen how the team works in line with organisational priorities.
· Manage the Supporter Data Operations team budget, ensuring good value for money and maintain relationships with suppliers.
· Act as interim business product owner for the Salesforce platform, prioritising the backlog against business need and setting up ways of working for the long-term operational management of the platform.
Responsibilities for all Staff within the Engagement and Fundraising Directorate
· To actively participate in regular team meetings and department meetings, contributing to discussions and decisions which will be beneficial to the NSPCC’s development of fundraising activities.
· To behave at all times in a manner consistent with the NSPCC’s Values.
· To ensure data used in relevant systems is current, accurate and reliable.
· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
•A commitment to safeguard and promote the welfare of children and young people
Person specification
· Proven experience in leading operational data teams, setting strategic direction, and with the ability to inspire and motivate them.
· Experience of effectively leading a team through a technology change programme, ensuring they are upskilled and providing technical support where required.
· Experience with and strong understanding of current and emerging platform technologies (for example, Salesforce CRM and data cloud platforms).
· Excellent understanding of data management principles, including data governance, quality and security.
· Experience in leading on the delivery of a large complex portfolio of work, working with stakeholders to agree and prioritise work, driving delivery, and implementing strategies to reduce unplanned work.
· Excellent communication and stakeholder management skills.
· An outcome-oriented individual who is focussed on solving problems and driving the team forward.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Thank you!
This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose; someone who can harness technology to make a tangible difference to how our faith-based charities support church communities.
Working across Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry.
This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery; a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance.
Please note that, whilst the role will be primarily home-based, the post-holder will be required to travel regularly across the Southwest region, with an onsite presence in each organisation at least once per month.
Responsibilities
Strategic Leadership:
- Develop, articulate, and implement a shared digital transformation and technology strategy that is directly aligned with the overarching mission and strategic goals of the five dioceses.
- Act as the principal technology advisor to the Diocesan Secretaries and their senior leadership teams.
Process Mapping & Optimisation:
- Lead a comprehensive, collaborative review of key administrative and operational processes within the Diocesan Boards of Finance (DBFs) and in parishes where appropriate.
- Use process mapping techniques to identify inefficiencies, bottlenecks, and areas for improvement, and then design and implement optimised workflows.
AI & Responsible Innovation:
- Actively research, evaluate, pilot, and implement appropriate AI and automation tools to enhance efficiency, support fundraising, and improve service delivery.
- Ensure all innovation is undertaken responsibly, ethically, and with a clear focus on tangible benefits.
Stakeholder Management & Engagement:
- Build and maintain strong, collaborative relationships with a diverse range of stakeholders across all five dioceses, including clergy, staff, and volunteers.
- Foster a culture of digital literacy and champion the benefits of change in a clear, accessible, and empathetic manner.
Project & Change Management:
- Oversee the full lifecycle of technology and process improvement projects, from initial conception and business case development through to delivery, user training, and final handover.
- Employ robust project management methodologies to ensure projects are delivered on time and within budget.
Qualifications, Training & Experience:
- Proven and extensive senior technology leadership experience (e.g., CTO, Head of IT, Director of Digital Transformation) with clear evidence of strategic impact.
- Relevant degree (or equivalent) in a technology-related discipline, with appropriate professional certifications in technology, architecture, project or change management, and membership of a relevant professional body.
- Strong track record in business process mapping, analysis and re-engineering delivering measurable efficiency gains.
- Practical experience evaluating, procuring and implementing modern technology solutions, including cloud platforms (e.g., Microsoft 365), CRM systems and data analytics tools.
- Experience in the charity, non-profit or similarly complex, values-driven sector is highly desirable. Demonstrable experience of, or well-informed and practical interest in, the responsible and ethical application of AI and automation in an organisational context.
- Significant experience in technology strategy, budget management, vendor negotiation and delivery of complex, multi-stakeholder programmes.
Competencies & Behavioural requirements:
- Exceptional communicator and translator: Able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence.
- Strategic yet pragmatic thinker: Sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value adding solutions.
- Collaborative and emotionally intelligent leader: Builds trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity.
- Resilient and delivery-focused: Proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes.
- Culturally astute and values-aware: Demonstrates understanding of, and respect for, the Church of England’s context, governance and ethos, navigating the environment with diplomacy and good judgement.
Our benefits include:
- Generous company pension
- A comprehensive health & wellbeing programme, inlcuding an Employee Assistance Programme
- Paid volunteering & study leave allowace
- Company events
- Home working
Registered Charity
51 - 100
The Diocese of Salisbury is a Christian community of churches, schools and chaplaincies serving one million people over 2000 square miles.