Senior database manager jobs
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
·advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
·user involvement projects that help organisations improve what they offer by listening to people who use their services
·local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
You’ll provide a warm and professional presence and a welcoming space to everyone that contacts The Advocacy Project. You’ll interact regularly with senior managers from local government and the NHS, local councillors, charities, and people in need of our services. Some of those who use our services may be unwell or in desperate need of help. A calm, professional manner is therefore key. You’ll be proactive in finding ways to help people, whether through making a referral to our services or signposting to services provided by other organisations.
Key responsibilities
î Answer calls professionally and in line with our customer service standards
î Manage the info email box ensuring all queries are dealt with in a timely and professional manner.
î Listen to voicemails and take appropriate action
î Refer queries about existing referrals to the appropriate advocate or service manager proactively. Where appropriate chase to ensure that the advocate or manager has continued to work on the case
î Make referrals to our own service using the web form which helps you enter relevant information into our Case Management System
î Maintain a list of services provided by other organisations so that you can signpost people if they need a service that we do not offer
î Upload reports received from external agencies into our Case Management System
î Act with care and attention in line with our data protect and confidentiality policies; you’ll be dealing with sensitive personal data
î Follow a simple flowchart; remain alert to potential safeguarding situations where prompt action needs to be taken to keep people safe
î Call the Duty Advocate and request assistance on complex cases
î Raise potential issues and problems with your manager at the earliest possible opportunity
General responsibilities
î Participate in team meetings and training
î Participate in personal, team and organisational development
î Contribute to monitoring reports
î Keep to our policies, including health & safety, safeguarding and risk regulations
î Work to our mission, vision, and values
î Carry out other projects and tasks as needed
Person specification
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
î Aligned to our values – voice, rights, and choice
î Calm empathetic professional manner
î Shows professional curiosity – no stone unturned when trying to find the root cause of issues that individuals face
î Proactive and responsive
î Committed to high quality work
î Team player
î Experience of customer care or helplines, including handling telephone calls
î Good knowledge of IT – Microsoft Office and other databases
î Experience of data entry
î Experience of working to customer service standards
Desirable knowledge, experience and qualifications:
î Ideally you have worked in health and social care. Experience of working in consumer organisations such as a utility company would also be beneficial
î Good understanding of advocacy
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.
Events Intern (x2)
Contract: FTC mid August - December
Salary: £26,936 pro-rata
Working pattern: Full-time 35hrs Mon-Fri | Staff can opt to work 32hrs over 4 days each week at no loss of salary
Location: Hybrid | We ask that staff spend at least 60% of their time at our London office.
Closing date: Wednesday 17 June 2026, 10:00am
Interviews: w/c 20 July 2026
Start Date: w/c 17 August 2026
We are looking for 2 paid interns to join our Events Team on a fixed-term contract, and support in the delivery of our Annual Meeting, an exciting 4-day event taking place in Birmingham!
The BES Annual Meeting is Europe’s largest and most influential annual event dedicated to ecology, bringing together more than 1,500 ecologists from around the world. The 2026 BES Annual Meeting will take place in Birmingham 14-17 December, with a limited online programme delivered alongside the in-person event.
The Events Interns will support the delivery of the Annual Meeting as an integral part of the Events Team. You will get the chance to develop your skills in a wide range of areas and gain hands-on experience in event management.
This is an unrivalled opportunity for individuals wanting to gain experience in event management. If you are interested in developing your skills to work within the events industry, you know the importance of good customer service, and have a very strong eye for detail, this is for you.
Requirements
Reporting to the Senior Events Officer, the Events Intern will:
- Administer event bookings, confirmation letters, certificates of attendance & receipts through the CRM database
- Administer the Events Team’s shared inbox and respond to delegate queries
- Create pre-conference information for delegates
- Arrange order and delivery of conference materials
- Assist with collecting information for the online conference agenda
- Take ownership of a particular element of the Annual Meeting
- Assist in the set up and development of the online conference platform
- Provide onsite and online delegate support
- Support online sessions run through the online conference platform
- Record and maintain important event data like registrations, invoice payments and ordering of materials.
- Create and update webpages for each event, including copy and images
For more information on the role, working at the BES and a full job description, please see our full job description
Applicants must have the right to live and work in the UK. Successful applicants will need to provide evidence that they have the right to live and work in the UK. The BES is unable to provide visa sponsorship and unable to hire anyone living outside the UK.
We are working towards a world inspired by #Ecology in which nature and people thrive.
Do you want to help us make a lasting difference to the lives of dogs and their owners?
We’re searching for an experienced Legacy Officer, who will play a vital role in ensuring every gift left to Dogs Trust in a will reaches its full potential. This role sits at the heart of our work, as every legacy makes a difference to the dogs we support.
What does this role do?
As a Legacy Officer, you will:
- manage a caseload of pecuniary, specific, life interest, and residuary legacies, ensuring the charity receives its full entitlement and maximising value where possible,
- liaise with external stakeholders, such as executors or solicitors, handling sensitive conversations efficiently and professionally,
- review estate accounts, including the allocation of Capital Gains Tax (CGT) and Inheritance Tax (IHT), to confirm estates are correctly administered,
- represent the charity’s interests in all legacy-related correspondence, handling queries from legal professionals and the public with professionalism,
- maintain accurate records using the First Class 4 database, support with reporting, and escalate significant matters to senior legal staff as needed.
Interviews for this role are provisionally scheduled for 15th July 2026, and will take place at our London office.
Could this be you?
With proven experience in legacy administration, you will have good knowledge of wills, probate, tax and trust law. With excellent attention to detail, you will be highly organised and able to demonstrate experience of managing and prioritising own caseload. A certificate in Charity Legacy Administration is desirable.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an ambitious, forward-thinking Head of Data & Analytics to lead a transformative agenda where data, AI and emerging technologies directly improve real-world outcomes. This is a rare opportunity to take full ownership of an enterprise data strategy within a complex, regulated environment leveraging analytics, automation and AI to drive better clinical, operational and commercial decisions.
The Role
As a key member of the senior leadership team, you will define and deliver a modern, scalable data strategy turning data into a true business asset. You’ll oversee reporting, governance, architecture and advanced analytics, ensuring data is trusted, accessible and impactful across the organisation.
You will lead the evolution of data platforms and capabilities, championing innovation across AI, automation and emerging technologies future-proofing the organisation’s digital ecosystem.
What You’ll Bring
- Proven leadership experience in data & analytics within healthcare or a regulated/charity setting
- Strong track record delivering insightful reporting and measurable business outcomes
- Deep technical understanding of modern data platforms, architecture and AI
- Experience building scalable, future-ready data capabilities
- Confidence operating at executive level with exceptional stakeholder engagement skills
- Expertise in vendor and partner management to maximise value
- A detail-oriented mindset, balancing strategic vision with operational delivery
Why This Role?
You won’t just be building dashboards, you’ll be shaping strategy, influencing decisions and delivering outcomes that matter. You’ll work at the intersection of data, technology and human impact, helping to create smarter services and better experiences.
If you are a confident, forward-facing leader who thrives on turning complex data challenges into real-world solutions and you’re excited by the potential of AI, automation and innovation, this is your opportunity to lead meaningful change.
Why Join Us?
We offer a supportive, values-driven environment where your contribution is recognised and rewarded:
Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.
Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.
Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Living Wage Places
The Living Wage Places scheme is pioneering a collaborative, place-based approach to tackling in-work poverty. Local action groups made up of public and private sector Living Wage Employers, work together with charities, unions and civil society on a three-year action plan to tackle local in-work poverty and grow the number of employers committed to the Living Wage, Living Hours and Living Pensions.
Since the scheme launched in 2019, we have recognised 20 cities, boroughs and city-regions for Making Living Wage Places.
Living Wage Places taps into the power of place, recognising and developing local champions within our network and supporting them to engage and influence their community’s employers. It feeds into broader local economic plans such as community wealth building and local anchor institution work.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Main Responsibilities
The Programme Manager for Living Wage Places plays a central role in delivering and growing a pioneering, place-based approach to tackling in-work poverty. The role is responsible for managing and developing the Living Wage Places programme, supporting local action groups to deliver ambitious action plans, and embedding wider standards including Living Hours and Living Pensions. They will be the first point of contact for regional leads seeking guidance in their work/regions. Working across a broad range of internal teams and external stakeholders, the Programme Manager will build strategic partnerships, strengthen regional networks, and ensure effective monitoring, evaluation and learning across the programme. The role combines strong
project management with relationship building, strategic thinking and a commitment to increasing the scale and impact of the Living Wage movement.
Working as the Programme Manager, reporting to the Senior Programme Manager for Living Wage Places, ,
your main responsibilities will include:
Contribute to CUK and Project strategic objectives
· Support and grow the Living Wage Places project and ensure it is embedded in CUK’s overall strategy
· Collate and share good practice across teams to ensure strong collaboration and that civil society remains at the heart of Living Wage Places
· Support strategy development around local and general elections, identifying opportunities to grow the scheme and influence stakeholders
Build and manage projects and achieve work targets effectively
· Monitor, evaluate and draw out learning from across the Living Wage Places project
· Lead the development of systems for monitoring and evaluating impact and progress
· Support action groups to design and deliver Action Plans including Living Hours and Living Pensions
· Facilitate roundtables, meetings, and milestone activities
· Identify opportunities to expand Living Wage Buildings and Zones
· Deliver project milestones and reporting
· Deliver additional projects aligned to team business plan
Learning & Expertise
· Develop expertise in local economic policy including community wealth building and devolution
· Support internal teams to understand Living Wage Places principles · Build knowledge of priority sectors and apply to strategy
· Lead internal learning sessions
· Provide guidance on Living Hours and Living Pensions
· Continue personal professional development
Develop and manage external relationships
· Build and manage relationships with regional stakeholders
· Support development of new partnerships
· Represent the organisation at meetings and events
· Co-deliver the Living Wage Places network
· Develop relationships that support long-term impact
Communications
· Support development and delivery of communications strategy
· Gather and share case studies
· Maintain communications channels
· Support local action groups with communications
Develop and manage internal relationships
· Build capacity of organisers and programme staff
· Lead delivery of learning strategy
· Support collaboration across teams
Generate income and manage resources
· Support development of funding proposals
· Collate evidence for funder reporting
· Contribute to budget development
· Support sustainable growth of programme
Personal Specification
(D) Desirable, (E) Essential
Key skills and knowledge
· Excellent project management skills with the ability to manage a wide range of competing demands (E)
· Outstanding communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)
· Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)
· Ability to take in and interpret information and present in a succinct manner (E)
· Understanding of the policy and campaign landscape around inclusive local economic strategies and devolution deals (E)
· Ability to support monitoring and evaluation reports for external funders and internal impact monitoring (E)
· Strong IT skills to include MS Office and CRM software (E)
· Understanding of database and systems management (D)
Personal qualities & values
· A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
· Able to work within a team, responding to needs and achieving results collaboratively (E)
· Commitment to equality, diversity and inclusion and the mission of the Living Wage Foundation. (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider
applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The COO will translate BLiM's mission and strategy and ensure its well-run, properly resourced, with its ambitious day-to-day delivery. You will free the CEO to focus on strategic leadership and external influence by owning operations, people management, financial oversight and internal systems.
The COO will be a senior leader who shapes organisational culture, makes operational decisions, manages complex stakeholder relationships and drives the performance of a passionate, high-commitment team. You will be the person the organisation looks to when it needs clarity, stability and momentum.
The COO joins at a moment of leadership transition following the departure of BLiM's co-founder and Director of Operations.
Why Join Us:
Black Lives in Music (BLiM) is a not-for-profit dedicated to advancing racial equity across the UK music industry. We amplify the voices of Black artists, music professionals and communities; drive systemic change; and hold the industry accountable for meaningful progress. Through research, advocacy, programming and strategic partnerships, BLiM creates the conditions for Black talent to thrive.
BLiM has published ground-breaking research including the Being Black in the UK Music Industry report, produced the UK's first Black classical music festival in Classically Black, influenced government policy on live music licensing, and built a network of over 100 partner organisations across the four nations. BLiM is now entering a new phase of its development, with a strengthened leadership team, a Target Operating Model designed to carry the organisation beyond its founding era, and an ambition to become the UK's most influential voice for racial equity in music.
Person Specification
Essential
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Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation.
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Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient.
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Proven people management experience, including line management of senior staff, performance development, recruitment and team culture-building.
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Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function.
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Experience of leading or supporting governance processes, including board reporting, risk management and compliance.
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Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders.
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A genuine, demonstrable commitment to racial equity and an understanding of the specific systemic barriers faced by Black professionals, artists and communities.
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The emotional intelligence and interpersonal skill to lead with care, build trust quickly and navigate complex relationships under pressure.
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The resilience and adaptability to thrive in a small, fast-paced, mission-driven organisation where the work is varied, the stakes are high and no day is the same.
Desirable
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Experience of working in or with the music industry, creative industries or arts and culture sector.
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Familiarity with Arts Council England funding frameworks, charity law and the regulatory environment for non-profit organisations.
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Experience of implementing or managing a CRM system, project management platform or other operational technology.
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Knowledge of equality, diversity and inclusion (EDI) frameworks and how to embed inclusive practice into operational systems and culture.
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Experience of leading an organisation through a period of significant change, transition or growth.
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An existing network within the UK music sector, creative industries or racial equity and social justice space.
At BLiM, we're interviewing on a rolling basis, so we'd encourage you to apply sooner rather than later!
To be considered for a first interview, please include a Cover Letter with your application. This initial conversation will be relaxed and informal, and we'll take you through the full interview process together so you know exactly what to expect at every stage.
To drive transformational, systemic change across the UK music sector, ensuring every person regardless of background.
Would you like to use your financial expertise to help Tearfund reach its goal of ending global poverty?
We are seeking a qualified and experienced Accountant to support the Senior International Accountants as part of the Global Controllers team.
You will provide an integrated, high quality and effective financial accounting and reporting support to country and regional offices, responding on all aspects of finance, focusing on operational programmes, institutionally funded projects and appeals.
You will be a self- starter with excellent communication skills and a passion to make a difference.
We are looking for someone with:
- A professional accountancy qualification
- Experience managing institutionally donor-funded projects and reporting
- Expertise in fund accounting within complex, multi-currency environments
- Substantial experience working with accounting
software and online systems - Experience of working cross-culturally
As an International Accountant you will have the opportunity to carry out training for country and regional finance staff as needs require. You will Identify opportunities for streamlining, improving, and contextualising global financial practices and contribute to financial management, year-end through collaborating with the Global Finance Team.
Does this sound like you? Could you be Tearfund's next International Accountant?
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office at least 2 days a month as well as attend team and corporate events in agreement with your line manager. The Finance team's office days are the last two Wednesdays of each month at the Teddington office.
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are currently transitioning from outsourced technology consultancy to in-house technology support and are looking to recruit a Director of Technology to transform the way we gather, manage and work with data across the organisation, reviewing and reshaping the core platforms that hold our donor, income, financial and people data.
Reporting to the Chief Executive key priorities of the role include:
- Leading the development and implementation of our technology, digital, AI and data strategy
- Identifying how technology and data management can best support all aspects of our organisation
- Strengthening confidence and capability in the effective use of technology and data, by identifying learning needs, helping to train colleagues and supporting the adoption of new systems to drive sustainable change.
- Advising the Senior Leadership Team on technology-related opportunities, risks and prioritisation.
- Identifying where improvements in systems integration and data flow optimisation are needed, proposing and agreeing solutions and leading on implementation
- Conducting a formal review of our CRMs, identifying alternatives and agreeing solutions with key stakeholders, leading on procurement, implementation and migration of any solutions.
You should have:
- Proven technical expertise and experience at a senior level, or a strong step-up candidate ready for a leadership role
- Strong background in IT infrastructure & business-driven data management.
- Proven track record of leading a major systems migration or platform consolidation end-to-end
- Daily use of AI productivity and automation tools (e.g. Claude, Microsoft Copilot) with a clear view on practical applications for a charity of WJR's scale.
- Practical DevOps and cloud experience, including servers, networking, security, Linux/Unix, and Azure.
- Experience with Data Visualisation, warehousing and database technologies (e.g. Tableau, Power BI, Looker, BigQuery, Microsoft Fabric, PostgreSQL and MySQL)
- Knowledge of Data Privacy, Data Security, and Compliance regulations (GDPR).
- Excellent verbal and written communication skills including the ability to translate complex technical terminology for non-technical stakeholders.
- Strong analytical and problem-solving skills.
- A commitment to and empathy with the work and values of World Jewish Relief.
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies
- Enhanced maternity & paternity pay
- Employee Assistance Programme – free, confidential advice or support with any personal or work related concerns or free counselling if needed
- Season ticket / travel to work loan
- Cycle to Work Scheme
- On Friday the office closes at 3pm
- We encourage flexible working and offer a range of flexible working options.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
How to apply
Please upload your CV and a cover letter which demonstrates your suitability for the role by answering the following question:
· Why does this role appeal to you and how do you meet the criteria in the person specification?
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Bristol Avon Rivers Trust
Bristol Avon Rivers Trust is an independent environmental charity dedicated to restoring and protecting the rivers of the Bristol Avon catchment for people and wildlife.
We work across urban and rural landscapes to deliver practical river restoration, natural flood management, climate resilience, biodiversity recovery and community engagement projects at a catchment scale. Our work ranges from removing barriers to fish migration and restoring river habitat, through to supporting regenerative farming, creating wetlands and woodlands, and engaging communities in citizen science and environmental action.
As the Trust continues to grow in scale, ambition and complexity, we are seeking an experienced and highly organised Head of Operations to help strengthen our organisational systems, support our team and enable the effective delivery of our strategic vision.
Location
Hybrid working – with regular attendance across BART offices, project sites and meetings within the Bristol Avon catchment.
Reports to
Chief Executive Officer
Hours
Full-time (37.5 hours per week)
Flexible working arrangements considered.
Purpose of the Role
The Head of Operations will play a central leadership role within Bristol Avon Rivers Trust, ensuring the organisation operates safely, effectively, efficiently and sustainably as it continues to grow.
This is a strategic and hands-on operational role overseeing organisational systems, support governance, HR, compliance, health & safety, programme management support and internal operations.
Working closely with the CEO and Senior Leadership Team, the postholder will help manage the organisations systems and culture needed to support high-quality delivery across a growing environmental charity.
The role will suit someone who thrives in dynamic organisations, enjoys problem solving and optimising systems, understanding and making sense of complexity, and is motivated by supporting teams to deliver meaningful impact and achieving the organisations goals.
Key Responsibilities
Organisational Leadership & Operations
- Lead and oversee day-to-day organisational operations across the Trust
- Develop and improve internal systems, processes and operational procedures
- Support organisational planning and delivery against BART’s strategic objectives
- Work closely with the CEO and senior managers to support organisational growth and resilience
- Contribute to organisational decision-making and leadership culture
People & HR Management
- Oversee HR systems, policies and procedures
- Support recruitment, onboarding and staff development processes
- Help foster a positive, inclusive and high-performing workplace culture
- Support managers with operational people-management matters
- Coordinate staff wellbeing and professional development initiatives
Governance & Compliance
- Ensure compliance with charity, company and employment regulations
- Support the CEO with governance processes, trustee reporting and organisational policies
- Oversee organisational risk management systems
- Ensure appropriate insurance, contracts and compliance frameworks are in place
- Lead on operational health & safety systems and organisational compliance
Organisational Systems
- Support organisational budgeting and financial monitoring alongside the finance and Senior Leadership team
- Oversee operational procurement and contract management systems
- Support implementation and optimisation of organisational systems, including Customer Relationship Management (CRM) and IT systems including cyber security
- Improve internal reporting and programme coordination systems
Programme & Delivery Support
- Support operational coordination across BART programmes and projects
- Help ensure teams are appropriately resourced and supported
- Improve organisational project management systems and workflows
- Support efficient collaboration across delivery teams
- Contribute to organisational development opportunities and partnerships
Person Specification
Essential Experience & Skills
- Significant experience in operational management, organisational leadership or business management
- Experience developing and improving organisational systems and processes
- Strong understanding of governance, compliance and organisational risk management
- Experience supporting HR and people-management processes
- Excellent organisational and project management skills
- Strong interpersonal and communication skills
- Ability to work strategically while also being comfortable with operational detail
- Experience managing competing priorities in a fast-paced environment
- Proficient in Microsoft Office and organisational software systems
Desirable Experience
- Experience working within the environmental, charity or public sector
- Knowledge of charity governance and funding environments
- Experience supporting organisational growth and change management
- Familiarity with CRM systems and operational databases
- Understanding of health & safety systems within field-based organisations
Who We’re Looking For
We are looking for someone who:
- Is highly organised, proactive and solutions-focused
- Enjoys enabling others to succeed
- Can balance strategic thinking with practical delivery
- Is calm and adaptable in a growing organisation
- Has strong emotional intelligence and leadership skills
- Wants to help a small organisation grow and deliver its goal of restoring rivers, landscapes and communities
Why Join BART?
This is an exciting opportunity to help shape the future of one of the UK’s growing rivers trusts at a pivotal stage in its development.
You’ll join a passionate and ambitious team delivering meaningful environmental change across the Bristol Avon catchment, while helping build the organisational foundations needed for long-term impact.
Benefits
- 25 days annual leave plus bank holidays and Christmas close
- Flexible and hybrid working
- 9% Employer pension contribution
- Professional development and training opportunities
- Employee wellbeing support
- Opportunity to shape a growing organisation with real environmental impact
Equality, Diversity & Inclusion
Bristol Avon Rivers Trust is committed to building an inclusive and diverse workplace where everyone feels valued, respected and supported.
We actively welcome applications from people of all backgrounds and communities, particularly those underrepresented within the environmental sector.
Are you a strategic data expert, able to work collaboratively at senior levels to foster a data confident culture across Tearfund?
We have an exciting new opportunity as Data Lead for Tearfund's Global IT team.
You will own and drive the implementation of the Corporate Data Strategy, working alongside teams to transition the organisation to a unified, data-driven community where data is a core strategic asset.
Providing clear strategic direction, you will:
- Establish robust data governance
- Secure organisational buy-in to align data initiatives with Tearfund's mission
- Oversee the development of data fluency across the global staff body
- Ensure that our data infrastructure is valued, accessible, fit for purpose, and secure
Educated to Degree or diploma level, or holding equivalent qualifications with experience in implementing data strategies, data governance and change management you will be able to work collaboratively alongside others, valuing collective achievement to serve the wider organisation.
Does this sound like you?
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
Hybrid working: This role is eligible for hybrid working and you will be required to work from a designated Tearfund office and from your home by agreement with the line manager.
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Team and Office Administrator
Reports to: Senior Manager, Team and Office
Location: Bloomsbury, London
Contract term: One-year Fixed Term Contract
Salary: £23,300 - £25,000 dependent on experience
Hours: Full time
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907. As a learned society we have a long legacy of work in global health and work to balance traditional values with a modern approach.
Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ and Fellows’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.
We are looking for a motivated individual to join us as Team and Office Administrator, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive support across our key areas of work.
The role will require someone who preferably has some experience of providing support and administration to a busy team and office, preferably within the charity/not-for-profit sector, who is flexible, has excellent time management and prioritisation skills, and is able work on their own initiative. The successful candidate will be working across various RSTMH activities, including membership, journals, events, grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.
Please note: This is a London based role and will be office-based. This is not available as a remote job.
The Role:
As Administrative Assistant RSTMH, your duties will include:
- Developing and maintaining effective working relationships across RSTMH
- Ensuring that all general, email, telephone and written enquiries are dealt with efficiently and promptly
- Supporting with the management of the RSTMH office and office processes, ensuring the space is kept clean and presentable, monitoring stock levels and assisting the team with office maintenance tasks
- Undertaking electronic and paper filing, and maintain filing systems appropriately
- Assisting with the management and promotion of the RSTMH meeting room
- Supporting with general administration across all RSTMH areas of work
- Supporting on the website by uploading and editing content through the CMS
- Helping create and send the fortnightly member newsletter and the monthly non-member newsletter
- Responsibility for the general administration and upkeep of RSTMH’s online opportunities platform, grow
- Assisting with enquiries from current and prospective members in a professional, timely manner, and to agreed service targets.
- Working proficiently across RSTMH platforms, including Editorial Manager, CiviCRM and Benefactor
- Assisting in international travel planning, including identifying travel options, creating visa support letters and sourcing accommodation for the team and/or RSTMH contacts
- Carrying out desk research as and when required
- Ensuring that all assigned tasks are completed to a high standard
- Participating in team meetings, planning and initiatives
- Assisting in any administrative tasks to support the team and wider RSTMH community
- To undertake any other reasonable tasks as could be expected of a Administrative Assistant
Essential Technical Skills:
- Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
- Capacity to set up and maintain administrative processes and office systems
- Excellent written and verbal communication skills and a strong understanding of delivering great customer service
- Experience of being responsible for initiating, planning, and developing own areas of work
- High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel, and the ability to adapt to new platforms
- Exceptional use of written and spoken English
- Experience providing administration support, preferably in an office environment
- Good analytical skills with the ability to identify key points from complex material or information
Personal Skills:
- Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
- Ability to be calm under pressure and help build a collaborative team culture
- Flexibility and willingness to work under own initiative
- Discretion when dealing with confidential information
- Willingness to undertake other responsibilities and an eagerness to learn
- A demonstrated commitment to and interest in the aims and objectives of RSTMH
Desirable Skills:
- Filing experience
- Experience of working with databases
- Professional, polite and confident telephone manner
- Experience of working in events
- Experience of communicating with diverse audiences across multiple platforms, including email, phone, and in-person engagement at events.
This is an exciting opportunity for a confident team player looking to enhance their administration and communication skills, and a great introduction to the global health community.
Please submit your application by 12 July 2026.
N.B. We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.
To apply for the role of Team and Office Administrator, please click the apply button.
You will need to fill in where it asks for your cover message/covering letter, with a cover letter showing how your previous experience and skills meet the requirements of the role, and attach your CV.
N.B. Applications without a CV and cover letter will not be considered.
No agencies please
You will need to fill in where it asks for your cover message/covering letter, with a cover letter showing how your previous experience and skills meet the requirements of the role, and attach your CV.
N.B. Applications without a CV and cover letter will not be considered.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About NO MORE
NO MORE is a global organisation dedicated to ending domestic and sexual violence by increasing awareness, inspiring action, and driving culture change. We work with nonprofits, corporations, governments, media, schools, and communities worldwide to amplify survivor voices and strengthen prevention and response efforts.
The role
We are seeking a motivated Business Development Intern to support our Development Team across fundraising, donor engagement, partnerships, and grants.
This full-time, 12-month internship offers hands-on experience within an international nonprofit and is ideal for someone passionate about social justice and international development.
Location: Hybrid (Hampton and remote)
Hours: Full-time, 37.5 hours per week
Contract: 12 months
Reports to: Senior Business Development Officer
Key responsibilities
Fundraising and campaigns
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Support planning, delivery, and evaluation of individual giving campaigns and fundraising events
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Research prospective donors and new fundraising opportunities
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Assist with fundraising-related social media and marketing content
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Track and report on fundraising performance and impact
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Support challenge and community fundraising events and participant management
Donor communications
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Draft and edit donor communications, including thank-you messages, newsletters, and appeals
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Support personalised donor stewardship and supporter journeys
Grants and proposals
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Research grant opportunities aligned with NO MORE’s priorities
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Assist with grant applications, submissions, and reporting
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Track deadlines and maintain accurate grant records
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Support collection of impact and monitoring data
Partnership and team support
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Support delivery of in-person and virtual partnership events
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Conduct research on fundraising trends and donor demographics
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Provide administrative support, including database management and scheduling
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Support fundraising reporting to the Board of Trustees
About you
You will have:
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A degree in Humanities, Social Sciences, Development or a related field
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Strong written and verbal communication skills
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Excellent organisational skills and attention to detail
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Confidence using Microsoft Office or Google Suite (including Excel and Gmail)
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Strong research skills and ability to summarise information clearly
You are:
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Proactive, self-motivated, and comfortable taking initiative
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Able to work independently and collaboratively in a small team
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Curious about social impact, current affairs, and nonprofit work
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Committed to NO MORE’s mission to end domestic and sexual violence
Desirable:
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Previous nonprofit, fundraising, or development experience (including internships or volunteering)
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Experience with social media or digital content
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Familiarity with grant writing or proposal preparation
NO MORE is dedicated to ending domestic and sexual violence by increasing awareness, inspiring action, and fueling culture change.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interim Project Manager – Finance Systems (Business Central SaaS Migration)
Location: London (hybrid working)
Contract: Interim (initial 3-6 months)
Day Rate: Competitive
Start Date: ASAP
A well-known and highly respected cultural organisation is seeking an experienced Interim Project Manager to lead a critical finance systems transformation programme.
This is an exciting opportunity to oversee the migration of Microsoft Dynamics 365 Business Central from an on-premises environment to Business Central SaaS (Cloud), ensuring a smooth transition while supporting the organisation through a period of change within the finance function.
The role will initially require a full-time commitment (5 days per week) and will combine project leadership with broader finance support responsibilities. As the project progresses, the requirement may reduce to approximately 3 days per week, with the focus shifting primarily to the successful delivery of the Business Central SaaS implementation.
Key Responsibilities
- Lead the end-to-end migration from on-premises Microsoft Dynamics 365 Business Central to Business Central SaaS.
- Develop and manage project plans, timelines, risks, issues and stakeholder communications.
- Coordinate internal teams, external implementation partners and third-party suppliers.
- Ensure data migration, testing, user acceptance and go-live activities are effectively planned and executed.
- Work closely with finance and operational teams to review and optimise processes as part of the migration.
- Provide additional finance leadership and operational support during a period of reduced capacity within the finance team.
- Support business continuity across key finance activities where required.
- Deliver training, documentation and post-implementation support to ensure successful adoption of the new platform.
Candidate Profile
We are keen to hear from individuals who can demonstrate:
- Proven experience leading Microsoft Dynamics 365 Business Central implementations or upgrades.
- Strong project management skills with a track record of delivering complex systems projects to time and budget.
- Experience managing migrations from on-premises systems to cloud-based environments.
- A strong understanding of finance processes and controls.
- The ability to engage and influence stakeholders at all levels.
- Excellent communication, planning and problem-solving skills.
- Previous experience working within not-for-profit, arts, cultural or membership organisations would be advantageous, though not essential.
Why Apply?
This is an opportunity to play a key role in a technology transformation within a values-led organisation with a strong public profile. You will have the autonomy to shape the project approach, work closely with senior stakeholders and make a lasting impact on the organisation's finance systems and operational effectiveness.
What you’ll be doing:
- Managing the organisation’s financial responsibilities, working to tight deadlines, and a varied workload across different areas of responsibility, particularly in relation to financial reporting. As well as ensuring that financial processes are accurate, up to date and compliant with statutory requirements
- Taking a proactive approach to maintaining efficient office systems and operations, ensuring that orders are processed and providing support for the general up-keep of the office equipment
- Contributing to project delivery by supporting the team with a range of ongoing administrative and organisational tasks, which requires flexibility and able to manage a varied workload across different areas of responsibility.
What we’re looking for:
- We are looking for someone with a strong level of experience in managing the financial operations of a small organisation, ensuring that systems and processes are both robust and efficient. This includes experience of financial forecasting, reconciliations and, where appropriate, introducing or improving financial systems.
- The postholder must be able to communicate financial information clearly to a range of stakeholders with differing levels of financial understanding, both verbally and through written reports or presentations relating to the organisation’s finances and funded projects.
- Strong organisational and administrative skills are essential. The role requires the ability to manage different aspects of project support, general administration and office management, while keeping the wider team informed of progress on outstanding tasks.
If this role is of interest, please refer to the full job description and person specification for further details.
To educate, inform and influence society, to establish a solidarity culture and ensure anti-racism is recognised as a core organising principle
The client requests no contact from agencies or media sales.
We are seeking a Supporter Services Administrator to join World Horse Welfare's Fundraising Supporter Services team based at our Head Office in Snetterton, Norfolk on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.
This role is key in providing excellent customer service to the charity’s supporters, processing all charity income efficiently, and maintaining the supporter database to the highest standards.
KEY RESPONSIBILITIES
Supporter Care & Communication
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Provide high‑quality customer care across all channels, including telephone orders, donations, membership and general enquiries.
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Answer all supporter queries professionally and within agreed timeframes.
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Ensure supporters receive the correct communications in response to their donations.
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Produce timely and accurate thank‑you letters.
Income Processing & Administration
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Browse, create, amend and allocate payments to supporter records using data processing systems.
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Reconcile income with daily income sheets.
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Allocate income and produce daily income reports.
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Take Direct Debits over the telephone in line with DD Scheme legal requirements.
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Administer all charity income paid by Direct Debit.
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Process payments received from third‑party agencies (e.g., JustGiving).
Database & Record Management
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Create and maintain accurate supporter records on the charity’s CRM system.
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Liaise across the charity to ensure all agreed stakeholders are administered effectively and efficiently.
Fundraising Support
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Assist the fundraising team with administration and fulfilment of supporter products, including merchandise sales and the individual giving programme.
General Administration
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Sort and open Head Office post in line with service level agreements and standard operating procedures.
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Undertake other tasks as directed by the Senior Supporter Services Officer.
Health & Safety Responsibilities
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Comply with World Horse Welfare policies to ensure risks in the working environment are minimised.
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Raise any health and safety concerns with your Line Manager or the charity’s Health & Safety Advisor.
PERSON SPECIFICATION
Experience & Knowledge
Essential:
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Experience in data entry and administration.
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Proven customer service experience, including handling enquiries and resolving issues.
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Good understanding of database functionality.
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Computer literate with working knowledge of Microsoft Office (Word, Excel, Outlook).
Desirable:
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Working knowledge of mail‑order systems.
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Telephone sales experience.
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Experience using a charity fundraising CRM system.
Skills & Abilities
Essential:
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Strong telephone manner with a professional, approachable communication style.
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Highly proficient keyboard skills with strong accuracy.
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High attention to detail with a focus on accuracy and quality.
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Excellent verbal and written communication skills.
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Confident communicating with people at all levels.
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Effective at prioritising workload and managing multiple tasks.
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Flexible and adaptable approach to work.
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Ability to work both independently and as part of a team.
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Able to work well under pressure and consistently meet deadlines.
Desirable:
-
Understanding of the function of a fundraising database.
Apply today
Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.
Closing date: Sunday 14th June 2026
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
The client requests no contact from agencies or media sales.