Senior database officer jobs

Money and Mental Health has a trusted reputation and a strong track record of impact. We’re ready to take our fundraising to the next level, and we’re looking for an ambitious and talented Senior Fundraising Officer to help us grow our income, develop our fundraising culture and strengthen our relationships with funders.

The primary aim of this role is to help Money and Mental Health secure the income it needs to deliver its mission and further strengthen the charity’s financial footing for the future. This is a crucial role in our new Fundraising team, and the successful candidate will work across all elements of our income generation activities - from grant-writing to donor stewardship and pipeline development.

The role will have a particular focus on securing funding from Trusts and Foundations, but there will also be ample opportunities to engage corporate partners and other prospective funders. 

The successful candidates will have the chance to bring their ideas in terms of identifying new routes to funding for the organisation and shaping our income generation activities.

Key responsibilities:

Funding bids and proposals

• Draft and develop effective and impactful fundraising bids and proposals to secure both grant income and corporate sponsorship

• Project manage the process of developing funding proposals - including completing funding checklists, coordinating the team on relevant deadlines and booking in time for sign off from relevant colleagues.

Relationship management

• Play a key role in donor stewardship alongside Head of Fundraising and Senior Leadership Team (SLT), including grant makers, corporates and individual donors

• Support SLT in identifying - and building relationships with - relevant individuals within prospective funder organisations - including coordinating meetings.

• Ensure we stay on top of our grant requirements, including drafting grant reports and coordinating other team members to fulfil those requirements

• Work with External Affairs team to create excellent supporter journeys for online donors.

Pipeline development

• Work with Head of Fundraising to undertake research into new fundraising prospects and to develop a strong funder pipeline

• Stay on top of new developments in the charity sector and wider funding landscape

• Make recommendations to Head of Fundraising on new funders we should engage with or seek to build relationships with

• Maintain accurate pipeline data and prospect records, ensuring regular updates

Planning, strategy and vision

• Contribute to the delivery of our income generation strategy - including meeting relevant targets set out in the strategy. 

• Support the team with advance planning on funding bids, project managing complex cross-team processes, matrix-managing small project teams and ensuring all key milestones are met 

• Proactively suggest ideas for ways of improving our processes and ways of working to better support our income generation targets or better deliver our work.

About you:

We’re seeking someone who is ambitious, driven and emotionally intelligent. We need a relationship-builder and a clear and concise communicator, ready to step into an exciting new role and help build a fundraising function which leaves a lasting legacy.

Essential qualities 

• A proven track record of securing five-figure grants or income from trusts, foundations and/or corporate partners.

• A demonstrable track record of writing impactful and effective funding proposals, and leading the end-to-end process of applying for grants and reporting on those received 

• Strong copywriting skills, and the ability to articulate the impact from donations

• Excellent project management skills 

• Solid relationship management skills, with the ability to lead donor stewardship and develop excellent working relationships with key teams internally

• A genuine commitment to the organisation’s mission, as well as to the principles of equality, diversity and inclusion

• Ability to work independently and as part of a team, managing a busy to-do list

• Ability and desire to be hands-on and get stuck in

• Excellent attention to detail, record-keeping and commitment to high standards.

• Basic understanding of fundraising regulations, including Fundraising Code of Practice, and how they apply to your work

• Experience of working towards personal income targets and managing individual KPIs.

Desirable qualities 

• Experience using relevant trusts and foundation and CRM databases

• Experience of developing and managing a pipeline of funding opportunities, and advising colleagues on where to prioritise our resources

• Experience of fundraising for a small charity, think tank or a research charity

• Experience of working with project budgets.

Funders In Good was founded to support Muslim donors in the UK who want to achieve strategic, long-term impact but lack the capacity, connections, or expertise to give effectively. We provide tailored financial grants and strategic support to social ventures serving Islam and Muslims, helping them scale, strengthen systems, and increase long-term impact. Our focus is on ventures and leaders contributing to a society where commitment to God flourishes.

Since 2021, we have grown from nine seed funders to over 130 members in our invitation-only Funder Network. Members contribute financially and through skills, receive quarterly progress reports, access events, and connect with other funders. This network is part of our wider community, which includes our team and the ventures we back.

As Funder Development Manager, you will shape this network by developing a compelling value proposition, building acquisition pipelines, nurturing funders, and curating engagement programs that deepen alignment with our mission. Success relies on both fundraising expertise and emotional intelligence: you will build trust with a diverse range of donors and philanthropists, navigating conversations about values, faith, impact, and community with warmth and confidence.

This senior, outward-facing role carries responsibility for income generation, stewardship, and relationship-building.

Please read the JD to find out more, application deadline is midnight 8th March 2026.

Database Manager

Full time – 35 hours per week Monday to Friday

Location: London

Hybrid Working available

Would you like to help families with seriously sick children in hospital stay together? Then join The Sick Children’s Trust as our Database Manager.

We have an exciting opportunity to support a super friendly, motivated and supportive Finance and Database Team.

The role is conveniently located near Liverpool Street and hybrid working is available.

You will report to the Director of Finance, line manage one Senior Database Officer and be responsible for managing The Sick Children’s Trust’s database, Donorflex, ensuring accuracy and integrity of data is maintained to a high standard. Your responsibilities will include ensuring that fundraising income is processed correctly and coded in line with organisational procedures, and that service user data is updated on an accurate and timely basis, ensuring GDPR-compliant records. You will be the first point of contact, alongside the Senior Database Officer, for day-to-day database queries, providing essential support to ensure the database is effectively managed and continues to meet the organisation’s operational requirements.

Duties will include:

• Overseeing the processing of all income transactions into the database on a timely basis
• Line manage, coach and support one Senior Database Officer
• Processing service user information into the database on a timely basis
• Responsible for all Gift Aid management
• Producing scheduled and ad-hoc data selections for mailings as requested
• Analyse and produce reports using database data to support other areas of the Charity in their strategic decision-making
• Responding to queries from staff in all areas of the Charity on database use, income coding and service user data 
• Leading on developing and streamlining the database processes and use of the database across the whole Charity, managing integrations between the Database and Finance system

About you

You have experience of managing a CRM database and working in a finance and database team, ensuring you can hit the ground running. Your skills and knowledge ensure you are confident in carrying out day-to-day and monthly database processes and enable you to provide managers advice of these processes.

You have experience of line managing and mentoring, supporting your direct report’s continued development and success.

You have proficient IT skills, particularly Microsoft Excel, and good working knowledge of database software are a given.

You have strong organisational skills, an eye for detail to ensure accuracy and strong numerical skills.

Just as importantly, you have strong interpersonal skills to support colleagues and to work as a good team member.

Benefits

We can offer an attractive benefits package to all our employees to support a healthy Work-Life balance, including hybrid working, enhanced annual leave, family friendly policies and employee assistance programmes.

If you are interested in applying, more details about this role and The Sick Children’s Trust may be found in our recruitment pack.

If you wish to apply for the role, please complete the questions in this application and submit your CV and cover letter demonstrating how you meet the person specification.

Closing date 31 January 2026

We are reviewing applications as they are received so early application is advised.

Your Park Bristol & Bath uses parks to deliver positive social change. We work across three themes: health, access and nature. Through our Roots to Wellbeing programme, we support people struggling with their mental health to build confidence, connection and resilience through nature-based group sessions.

We are now looking for a skilled and compassionate Senior Health & Community Officer to lead delivery of Roots to Wellbeing across Bristol and Bath

About Roots to Wellbeing

Roots to Wellbeing is our Green Social Prescribing programme. We run 18-week rolling programmes in parks, supporting people who are experiencing poor mental health or finding life challenging. Participants take part in activities rooted in the University of Derby’s 5 pathways to nature connection, including nature walks, mindfulness, creative practice and practical conservation work

This role is about more than running sessions. It is about building trust, creating safety, and helping people who may never have felt parks were “for them” to develop a meaningful relationship with nature and community.

The role

You will:

• Build and maintain strong referral partnerships

• Triage referrals and ensure sessions are accessible and inclusive

• Plan and deliver weekly nature-based wellbeing sessions

• Line manage a Nature Co-Facilitator

• Support monitoring, evaluation and reporting

• Work in parks across Bristol and Bath

This is a practical, people-facing role. You will be outdoors in all seasons and confident facilitating groups with complex needs.

We are looking for someone who:

• Has at least two years’ experience working directly with people with mental health and complex needs

• Has delivered group-based nature or eco-therapy activities

• Understands green social prescribing

• Can build strong, trusting relationships with participants and partners

• Is organised, emotionally intelligent and solutions focused

A qualification in mental health and line management experience are desirable. An Enhanced DBS is required

What we offer

• Home-based contract with access to office space at Engine Shed

• 25 days annual leave pro rata, plus your birthday off and office closure between Christmas and New Year

• Nest pension after probation

• Employee Assistance Programme

• Flexible working

• A supportive team committed to inclusion and lived experience

Diversity and inclusion

We want our team to reflect the communities we serve. We particularly welcome applications from Disabled people, people from visibly ethnic minority backgrounds, carers and people from low income households.

We operate a guaranteed interview scheme for Disabled and visibly minority ethnic candidates who meet the essential criteria

You do not need to meet every single desirable criterion. Potential matters to us.

How to apply

Apply via CharityJob with:

• Your CV

• A covering letter (maximum two pages) explaining how you meet the person specification

Applications close at midnight on Sunday 1 March 2026.

Harris Hill is recruiting a Database Manager for a national children’s charity based near Liverpool Street, with hybrid working available. You will join a friendly Finance and Database Team and play a key role in managing the organisation’s CRM database (Donorflex). 

Salary: £42,000

Reporting to the Director of Finance, you will line manage one Senior Database Officer and be responsible for maintaining high standards of data accuracy, integrity and compliance.

Key responsibilities include:

• Overseeing income processing and coding
• Managing service user data and Gift Aid
• Producing data selections and reports
• Supporting colleagues with database queries
• Improving database processes and integrations

About you:
You will have experience managing a CRM database and line managing staff, with strong Excel skills and excellent attention to detail. Knowledge of Donorflex, GDPR and Gift Aid is desirable.

Benefits include:
Hybrid working, enhanced annual leave, family-friendly policies and an employee assistance programme.

If this sounds like you and you’re keen to hear more, please send your CV to .

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Senior Community and Events Fundraising Officer

Contract: Permanent, Full Time, 35 hours per week.

Location: London, UK. 

Hybrid Working: A minimum of 40% (2 days) of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. 

Salary: £39,358 - £41,325 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team:

This role is in the Community, Events and Education team who sit within the Mass Engagement department. The team manage and deliver a diverse portfolio of fundraising and engagement activity ranging from challenge events, our partnership with Glastonbury festival to a busy community fundraising programme, our volunteer Speaker Network and an education engagement programme.

The team delivers far more than income by deepening the engagement of new and existing supporters and raising awareness of WaterAid’s work. 

About the Role

The Senior Community and Events Fundraising Officer is responsible for managing fundraising partnerships with small and medium-sized enterprises, including developing new business opportunities and creating stewardship journeys for employee fundraising. The role also manages WaterAid’s corporate events such as WaterAid’s Dragon Boat Race, working with choir groups to fundraise as part of the Sing for Water event, and stewards the 4Water volunteer network. 

In addition, the role supports the delivery of WaterAid’s virtual fundraising products, including Walk for Water, Just Water and Swim Marathon. This includes delivering excellent supporter journeys and developing fundraising resources to effectively steward and engage these audiences.

To be successful, you’ll need:

We are looking for an ambitious and proactive fundraiser with experience in community, events and corporate fundraising. You will have:

• At least 4 years’ experience working within a community and events fundraising team, with responsibility for corporate or SME fundraising and employee engagement, events management and delivery, and fundraising product development. 
• Experience of managing budgets, analysing data, and reporting on performance.  
• Experience of working on virtual fundraising products.  
• Excellent interpersonal skills, with a proven ability to inspire supporters and communicate the impact of their support. 

Closing date: Applications will close 12:00 PM UK time on Monday 23 February.

1st interview via Teams on Thursday 26 February PM time and Friday 27 February AM time.  2nd interviews are expected to take place face to face at our Canary Wharf office on Wednesday 4 March PM time.

How to Apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

UK Benefits:

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK Water Aiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Operations & People Support Officer

Reporting to: Operations & People Team Leader
Salary: £26,066 – £30,523
Hours: 37.5 hours per week
Contract: Permanent
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool

Job Purpose

This is an exciting opportunity to be at the heart of the Charity’s operations. You will be the first point of contact for supporters and will deliver outstanding customer care and donor stewardship.

You will build strong working relationships with Charity colleagues, donors (existing and potential), volunteers and Trust staff. The role supports the fundraising teams, assists with the hospital and online shop, and plays a key part in coordinating and administering the Charity’s volunteering function. You will also provide vital People (HR) administration and process support.

Main Duties & Responsibilities

Fundraising & Office

• Undertake day-to-day administrative tasks as directed by the Operations & People Manager and Team Leader, including preparing letters, reports and memos to a high professional standard.

• Handle sensitive information appropriately, maintaining confidentiality at all times.

• Deal with all incoming telephone enquiries in a professional and helpful manner, directing calls correctly and taking accurate messages.

• Support the efficient running of the public Charity office by welcoming donors and visitors in a friendly and professional way.

• Provide excellent customer care and donor stewardship in every interaction.

• Manage incoming mail, ensuring it is opened, distributed and responded to promptly.

• Process donations in line with established receipting procedures.

• Adhere to audit procedures and liaise with the Charity’s auditors.

• Maintain filing systems, ensuring safe storage and regular archiving of records.

• Support the senior management team, including organising meetings and room bookings.

• Undertake banking procedures, ensuring donations are accurately recorded and banked.

Hospital & Online Shop

• Process online shop orders in a timely manner.

• Run regular online sales reports for the Operations Manager.

• Support the management of the hospital and online shop, ensuring stock levels are maintained and products are well presented.

• Provide customer service in the hospital Atrium shop and support front desk cover as required.

• Cash up the till, ensuring all sales are accurately recorded and passed for banking.

Database Support

• Process donations on the CRM database, liaising with fundraising teams to ensure accuracy, including online platforms.

• Produce analytical reports from the fundraising database for audit purposes.

People / HR Support

Provide People/HR administrative support in the following areas:

• Recruitment, including coordinating recruitment and induction of new starters.

• Volunteer coordination, ensuring a robust process from expression of interest through to induction.

• Ensuring all staff have DBS checks in line with Trust requirements.

• Administration of staff annual leave and absence reporting.

• Creating staff correspondence, including pay award, furlough and other required communications.

Other Duties

• Act as an outstanding advocate for Alder Hey Children’s Charity, in line with organisational values.

• Be an active and supportive team member, contributing to team development and collaborative working.

• Attend and support fundraising events where required.

• Undertake any other reasonable duties as requested by your line manager.

Person Specification

Qualifications, Knowledge & Experience

Essential

• Experience managing a demanding and varied workload.

• Proven experience handling cash and working within audit and procedural controls.

• Strong customer service background.

Desirable

• Experience working in a charity.

• Experience using a CRM system or database.

• Experience using Shopify or other online sales platforms.

• HR experience or qualifications.

Skills & Attributes

• Commitment to equality, diversity and collaborative working.

• Excellent written and verbal communication skills.

• Ability to build strong working relationships.

• Self-motivated with a positive attitude in a fast-paced environment.

• Highly organised, adaptable and able to manage shifting priorities.

• Able to work effectively both independently and as part of a team.

• Strong understanding of data protection and confidentiality.

• Excellent IT skills, including Microsoft packages.

Additional Requirements

Essential

• Strong interest in working for a children’s health charity.

• Commitment to the values of Alder Hey Children’s Charity.

• Willingness to get involved across the Charity.

Desirable

• Willingness to occasionally work outside normal office hours.

Our Values

At Alder Hey Children’s Charity, our values guide everything we do. By being courageous, working together, being passionate and creative, we ensure our hospital can deliver the very best care for young patients and their families.

• Courage: We try new things, take risks and speak up. We are accountable and unstoppable.

• Together: We work as one team, celebrate diversity and empower one another.

• Passion: We care deeply about what we do and inspire others.

• Magical: We are creative, child-led and create special moments that go the extra mile.

Four-Day Working Week

In April 2025, the Charity adopted a four-day working week. Staff previously working 37.5 hours now work 30 hours over four days. This supports a healthier work-life balance while continuing to drive growth and success.

Additional Information

This job description outlines the general nature and level of work expected. It is not exhaustive and may be amended to meet the Charity’s needs.

Alder Hey Children’s Charity is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community. Reasonable adjustments will be made for applicants with disabilities. The Charity is committed to safeguarding children and vulnerable adults.

The post holder will be required to complete an enhanced DBS disclosure check.

You don’t have to know about Down syndrome. You can learn about Down syndrome, but we need you to know how to nurture the heart of an organisation and its people.

Please see our video on our website for further details from our Chair, James Davis (go to 'meet the team', and 'current vacancies'.

Freelance/self-employed contract for 3 – 4 days per week

Lead the 17-year-old charity into a brighter future

The role demands quality skills and experience in management, governance, building teams and communities, fundraising and finance – in person and online.

Can you simultaneously be creative, a problem solver, ideas person, developmental, positive leader, supporter, confidante, prudent and adventurous?

We are very keen to hear from you. Please send your CV and a 5 min video explaining who you are, why you suit the role and why you want to join us as CEO by Saturday 28 February 2026.

We are looking for a dynamic Senior Research & Analysis Officer to manage and deliver information, data, and analysis to help Youth Futures build evidence for impact.

This is an opportunity for a researcher with excellent data analysis, trial design and data skills to work widely across a busy and ambitious directorate, helping us understand and address youth unemployment in England.

Working with two teams in the Impact and Evidence Directorate, you will gain experience and contribute meaningfully across a range of research and evaluation activities.

• You will work with the Head of Evaluation and Principal Economist to support the design, delivery and management of data systems; scope, commission and manage high-quality evaluations; and conduct data analysis and quantitative social and economic research.
• You will also use your analytical expertise to extract insights from data, identify trends, and liaise with policy and communication teams to prepare outputs for external use.
• You will support the work of YFF’s evaluation team in generating new evidence for employment support programmes and Employer Practice through impact evaluations, including Randomised Controlled Trials.
• The role also offers opportunities to work on data visualisations for effective communication of data and research insights.

This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information on this role, please download our recruitment pack.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

Our Senior Trusts & Foundations Manager is primarily responsible for managing and generating income from our Trusts & Foundations portfolio (including Corporate Foundations). They identify new prospects, write compelling and persuasive proposals to secure significant gifts, actively develop relationships with key internal and external stakeholders and provide brilliant stewardship.

We are looking for someone who has a sound understanding of T&F fundraising. You’ll have a strong track record of nurturing relationships, securing multi-year and five-figure+ gifts, and a genuine passion for youth development. You are a creative problem solver with the ability to work independently and take ownership of projects – ensuring they run smoothly and effectively.

Reporting directly to the Chief Executive Officer, and a member of the Senior Leadership team, the Director of Finance and Operations post is a key role within WDC, Whale and Dolphin Conservation.  Responsible for providing strategic leadership across finance and operational functions, the post holder will ensure WDC has the resources to deliver our mission, ensure WDC meets reporting and governance standards and ensure timely and efficient reporting to all levels of WDC employees, trustees and relevant external bodies and will ensure resources are deployed to maximise operational benefit.  Alongside this, this new position will lead core operational functions of Supporter Services (including leadership of the CRM), facilities and IT.

Please note that care-experienced applicants who meet the essential criteria will be guaranteed an interview. 

We are actively trying to increase the diversity of our team and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion.

Benefits

• Flexible working arrangements around 10am-4pm core hours
• 40 days paid leave per year: 25 days annual leave (pro-rata), 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days (pro-rata)
• Strong commitment to professional development with a dedicated training budget
• Up to 5% pension contribution
• Cycle to work scheme
• Employee Assistance Programme offering access to free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events

We’re looking for someone to join Settle in a new and exciting role, working to grow and develop our community of young people and oversee the coordination of our participation work, sometimes referred to as youth involvement or lived-experience involvement.

We believe that lived experience would be particularly valuable to this role so applicants with experience of the care system are strongly encouraged to apply. Care-experienced applicants who meet the essential criteria will be guaranteed an interview (see the experience needed for this role for a clear definition of what we mean by 'care-experienced').

As Senior Community and Participation Officer you will play a key part in creating strong two-way communication with young people, increasing engagement in our community programme and helping to improve our offer through feedback. You will lead in designing, coordinating and facilitating community workshops and getting to know our community of young people. You will work closely with other teams across the organisation to support them to coordinate involvement and participation opportunities for our Settle Community as well as young people who are active on the programme.

We are looking for a compassionate and collaborative individual who has previously led or been involved in community organising or the development and management of communities of interest and shared action. You will have a good understanding of the needs of care experienced young people and will feel comfortable managing risk and safeguarding concerns to ensure that the young people you are working with receive high quality support.

You’ll feel comfortable working with people from a range of backgrounds and will enjoy building relationships with colleagues and organisations outside the direct Settle team. You are a great connector, able to draw connections between the stakeholders you are building relationships with to source opportunities for the different ways they could engage with the Settle Community and the wider organisation. You will utilise creative thinking to ensure our community offer is engaging and of value to the Settle Community.

Job Title: Senior Product Officer

Directorate: Engagement and Fundraising

Department : Public Engagement

Salary: £34, 582 - £38,425 + £3,366 London weighting or £500 Home Working allowance as applicable

Contract type: Permanent

Location: Hybrid worker at London Office or remote worker based in the UK

Date: January 2026

Context and Background

The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse. We’ve been here for children for over 100 years. From our campaigns to our services - we strive to make a difference in everything we do.

The Senior Product Officer , will work in the Engagement and Fundraising directorate, responsible for all fundraising from individuals at the NSPCC. The Legacies and Products team sits within this directorate and is responsible for management, and innovation across the products portfolio. Reporting to the Fundraising Manager – Products, this role will be responsible for overseeing the development, fulfilment, and delivery of the NSPCC's new and existing fundraising pr oducts, helping us achieve the highest le vels of engagement from both new and existing supporters.

The successful candidate will lead on the delivery of our Regular Giving programme, Online Shop, Weekly Lottery and Raffle, Pay Roll Giving scheme, Sponsor A Call, development of new fundraising products, and may work on other products as required. As Senior Product Officer , not only will the work you do make a real difference to people's lives, but be provided with opportunities to develop your fundraising skills whilst working alongside a sector leading team.

Join us at this exciting time and you'll discover opportunities to grow, overcome challenges and a develop a shared purpose that'll bring the best out in you. You'll also get to find your own way to make a difference that means more, and that impacts millions of young lives. Wewant to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office.

Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be th eir true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.

We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office for 1 -2 days per week

Job purpose

• To support the Fundraising Manager or lead on, the development, delivery and innovation of new and existing fundraising products and propositions
• To work closely with a range of internal stakeholders and external suppliers to ensure all products are developed and fulfilled to the highest standard
• To support and lead meetings attended by a variety of internal and external stakeholders
• To draft informative papers, business cases and strategy documents which support and articulate product objectives
• To create, populate and manage ongoing numerical reports articulating the performance of products, projects and campaigns
• To support the Engagement Delivery team promote our products to new and existing supporters, in the development of campaigns which

Key relationships - Internal

1. Reports to and supports the Fundraising Manager (Products), deputising where necessary
2. Works closely with the other Senior Products Officers across the Legacies and Products team
3. A member of staff in the Public Engagemen t department
4. Works with the other stakeholders to gain insights which inform and support fundraising activity
5. Works with staff in other NSPCC functions, such as Services for Children and Young People, Supporter Care, Communications and Public Policy, as necessary to further fundraising relationships

Key relationships - External

1. Works with the NSPCC’s current and potential supporters, volunteers and/or suppliers, stewarding relationships that support fundraising activity
2. Works with the suppliers and vendors (printers, creative agencies, web developers, External Lottery Managers, postage providers) who develop and fulfil our products and campaigns

Main duties and responsibilities

1. Work with the Fundraising Manager and Associate Head of Legacies and Products, to develop and deliver new and existing fundraising products
2. To be responsible and accountable for the fulfilment and delivery of fundraising products, both within the Legacies and Products team , and the wider organisation
3. To be responsible for development and delivery of product development roadmaps and project level management information for new and existing products
4. To create and populate numerical reports and models which communicate current and potential product performance. These will evaluate achievement, forecast results and analyse data, helping stakeholders at all levels understand success
5. To support in the management of the Products team’s budget, particularly with the raising of purchase orders, processing of invoices, and securing quotes from suppliers
6. To be a subject expert on fundraising products, maximising income by sharing knowledge, specialist expertise, best practice, and experience with others across the organisation
7. To lead on, collate and present research which provides insight into the work commercial entities and other charities and consequently informs the way we develop new and existing products
8. To work cross -functionally and cross -departmentally, to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC
9. To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising objectives, in line with the IS department’s annual business plan and budget
10. To keep up to date on best practice and developments within the charity and products sectors, paying particular attention to changes to fundraising and gambling commission regulations, GDPR and codes of practice.

Responsibilities for all Staff within the Engagement and Fundraising directorate

1. To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up -to-date and accurate.
2. To actively participate in regular department and team meetings contributing to strategy, discussions, and decisions which in the long term will be beneficial to the NSPCC’s development of fundraising activities.
3. To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health & Safety policy and procedures.
4. To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
5. A commitment to safeguard and promote the welfare of children and young people

Person specification

Skills and Abilities

1. Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
2. Highly developed ability to verbally present information, including fundraising ideas, pitches and project updates to a range of audiences in a clear, inspiring and confident way to achieve desired outcomes.
3. Ability to collate complex numerical and financial data from various sources, analyse findings present them in an easily digestible format
4. Have excellent time management skills, regularly managing conflicting priorities and working to deadlines for multiple products, projects, and campaigns.
5. Proven ability to build, manage and develop strong relationships with stakeholders within the organisation and externally – where necessary, successfully negotiating to achieve desired outcomes.
6. Be able to work both individually, with the Fundraising Manager and as part of the team – working in both leading and supporting roles as necessary
7. Proven ability to think creatively and innovatively both in solving problems, project management and in the development of product innovation.
8. Experience of success in a customer led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service. Where necessary, corresponding with customers directly .
9. Experience in using Windows-based software packages including word processing, spreadsheets, e-mail and the internet, in order to deliver tasks and projects.

Personal characteristics

1. A personal commitment to the fight for every childhood
2. A commitment to high standards of service delivery and customer care
3. A commitment to apply NSPCC’s values and behaviours to all aspects of work.
4. Willingness to work flexibly in approach to work and/or work time requirements

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process ofobtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance .

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection processshould ensure the identification of the person best suited to the role and the organisation
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Senior Fundraising Manager (Major Giving)

Salary£49,321.55 per annum

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Senior Fundraising Manager (Major Giving)

Location: London/Hybrid

Salary: £49,321.55 per annum

Weekly Hours: 35

Reference: YMC1095733

We seek a strategic and relationship-driven Philanthropy fundraising professional with a passion for making a difference to young people’s lives. If you thrive on securing transformational gifts and building meaningful connections with high-value donors,  then YMCA England & Wales has an incredible opportunity for you to shape and lead our Major Giving programme as our new Senior Fundraising Manager (Major Giving).

About YMCA England & Wales

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

Fundraising at YMCA England & Wales has three pillars:

• Fundraising for distribution through initiatives such as our RoomSponsor programme and national partnerships
• Fundraise to support YMCAs and fund our policy, campaign and research work, which changes the lives of young people
• Help YMCAs fundraise themselves by providing assets, propositions, and advice for local fundraisers.

The Role

As Senior Fundraising Manager (Major Giving), you will lead the development and implementation of an ambitious new Major Giving strategy to secure and maximise funds from high-net-worth individuals. Your focus will be on nurturing relationships with existing donors while identifying and engaging new prospects, driving initiatives including Giving Circles and Development Boards.

You will work closely with senior leadership, Trustees, and key stakeholders to craft compelling cases for support, aligning with YMCA’s ambitious new housing strategy and broader organisational goals.

Key Responsibilities

• Manage and grow a portfolio of major donors, developing tailored engagement strategies to inspire long-term support.
• Plan and execute donor stewardship activities, including bespoke events, face-to-face meetings, and personalised communications.
• Work with senior leadership and Trustees to build strong relationships with philanthropists and high-value supporters.
• Develop and deliver compelling proposals, impact reports, and updates to donors.
• Identify and research prospective major donors, developing strategies to engage them effectively.
• Implement YMCA’s ambitious Major Giving Strategy which projects an ever more important focus for this area.
• Oversee the Major Giving income and expenditure budget, providing accurate forecasts and performance reports.
• Collaborate with colleagues across fundraising teams to align strategies and maximise income opportunities.
• Ensure robust data management within the CRM database, adhering to GDPR and best practices.
• Work cross-functionally to develop new fundraising products and giving opportunities, ensuring high-value philanthropy is embedded across the organisation.

About You

We are looking for a highly motivated, strategic, and personable fundraising professional with a proven track record of securing major gifts. You will be confident in building relationships with high-net-worth individuals and passionate about delivering exceptional donor experiences.

You will have:

• Significant experience in major donor fundraising, with a track record of securing five- and six-figure gifts.
• Excellent relationship management skills, with the ability to engage and influence high-value supporters.
• Strong strategic thinking and planning skills, with experience in developing and implementing fundraising strategies.
• Exceptional communication and presentation skills, with the ability to create compelling cases for support.
• Budget management and forecasting experience, with a focus on data-driven decision-making.
• Experience working with senior stakeholders, including Trustees and senior leadership teams.
• Knowledge of philanthropy trends, donor motivations, and fundraising best practices.

Why Join Us?

• Be part of an ambitious and growing fundraising team, with the opportunity to shape and lead YMCA’s major donor programme.
• Work for a charity that makes a real difference in the lives of young people and communities across England & Wales.
• Enjoy a collaborative and supportive work environment, where your contributions are valued and celebrated.
• Competitive salary and benefits package, with opportunities for professional development.

If you are passionate about philanthropy and have the skills and experience to drive major donor fundraising at YMCA England & Wales, we would love to hear from you!

To apply: please submit your CV and a cover letter outlining your suitability for the role

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.