Senior Development Manager (x2)

Salary: Competitive depending on experience

Job Type: Permanent, Full Time

Location: Rhodes House, Oxford

We have an exciting opportunity for two experienced fundraisers to join the Rhodes Trust as Senior Development Managers. These are key roles in the management of the mid-level fundraising prospect pipeline, with the aim of proactively developing and implementing effective fundraising strategies to secure gifts.

About us

The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity’s challenges.

In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, the Atlantic Institute, the Schmidt Science Fellows, and our most recent initiative called RISE.

About the role

The Senior Development Manager role will contribute meaningfully to the Global Advancement and Engagement function of the Rhodes Trust. The post holder will be expected to spend the greater part of their time writing proposals to Trusts and Foundations and identifying, meeting and cultivating current and many more new prospective donors primarily in the United Kingdom.

The duties of the Senior Development Manager role are broad and varied, and include:

• Working with the International Director of Advancement and Engagement to identify prospects with whom the Rhodes Trust will aim to develop significant philanthropic relationships.
• Developing and maintaining relationships with administrative officers of trusts and foundation with the view to developing long-term relationships.
• Gathering background information on trusts and foundation, including charitable objectives, giving levels, annual income and trustees; with the aim to submit compelling proposals.
• Developing a strong pipeline of diversified portfolio of 80-100 major gifts prospects, design and implement cultivation strategies and ultimately secure financial support for key strategic priorities of the Rhodes Trust.
• Collaborating with colleagues within the Rhodes Trust and its partner organisations to ensure high impact fundraising events for alumni, prospects and donors are successfully developed and delivered.

The ideal candidate for this role should have significant fundraising experience, and it will be important for you to always be very flexible and adaptable to changes. You must be proactive, result oriented, self-motivated with a strong drive towards getting out in the field, developing purposeful and effective relationships with prospective benefactors and connectors. Knowledge of current fundraising method and fundraising technologies will be very beneficial. Hybrid working will be required so applicants should be within a reasonable distance of Oxford.

Benefits of working at the Trust

At Rhodes Trust, employees receive a generous annual leave entitlement of 30 days plus bank holidays. We also offer a range of benefits including private medical insurance and USS Pension Scheme. In addition, the Oxford University Staff Card will entitle you to a range of discounts and free access to the University’s gardens, parks, libraries and museums.

How to apply

If you would like to find out more, please click 'Apply on Website' to view the job description and details on how to apply. Please note, this advert will close on Monday 21 February at 09:00 (GMT). Due to the current restrictions, initial interviews will likely be held via Zoom.

The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.

Job Purpose

The Partnerships & Philanthropy team is responsible for identifying, securing, and developing partnerships from businesses, individuals, commissioned and contracted projects, trusts, and foundations to deliver income and secure long-term sustainable strategic partnerships.

This is a new role to maximise the income received from trusts, foundations, grants and commissioning opportunities to support services delivered across North Yorkshire Hospice Care by Saint Michael’s Hospice, Herriot Hospice Homecare, Just ‘B’ and Talking Spaces.

Key Tasks

1. To maximise new and existing support from trusts taking responsibility for maintaining and developing existing partnerships and initiating, drafting and submitting applications to prospective funders to ensure fundraising net income budgets are achieved and project deadlines met.
2. To be responsible for ensuring trusts receive timely reports on grants and up to date information on activities to increase donor involvement, stewardship, loyalty and funding.
3. Working closely with leads across the organisation, to contribute to the development of bids, applications and documentation for tenders, contracts and other commissioned opportunities
4. To work across the organisation to build effective relationships to identify suitable projects for funding in line with strategy and deliver these on time and in budget
5. To ensure that projects are managed in accordance with grant conditions and restricted funding is appropriately identified and controlled.
6. Research and identify opportunities, and utilise networks to create a pipeline of activity to maximise support
7. Ensure feedback is understood and lessons learned to support development and growth in effective practice
8. Project management ensuring grant, contract and monitoring compliance and reporting requirements are successfully completed
9. To work to agreed targets and KPIs and drive forward activity to ensure that they are met
10. To ensure all processes and activity is monitored and evaluated as necessary, recording all details and communications accurately on the CRM database
11. To work proactively with other members of the Community Relationships Team to plan and organise regular activity for engagement and information sharing purposes, including events and communications.
12. Working with the rest of the Community Relationships Team, Leadership Team and other key internal stakeholders to develop acquisition, cultivation and stewardship activities as appropriate.
13. To contribute to proposals, bids and applications to corporates, major donors and other organisations outside of own remit working collaboratively within the partnerships and philanthropy team and across the community relationships team.
14. To maintain and develop good positive relationships with fundraising volunteers to increase the success of all fundraising initiatives
15. To act as an ambassador for North Yorkshire Hospice Care representing the charity at external events, protecting and enhancing the organisation's brands and reputation, acting as a key ambassador for the charity ensuring that our name and reputation are positively viewed within the marketplace and in line with brand guidelines.
16. To work across the Community Relationships Team and wider organisation on projects to maximise opportunities and utilise skillsets to achieve the departmental strategic goals.
17. To embed the organisation's values into your working practices evidencing this regularly and ensuring this remains a priority.

To carry out all duties in accordance with the law, the Hospice philosophy, and the Hospice policy on equality of opportunity and diversity and collective responsibility.

The above is indicative of the current responsibilities of the post which may change from time to time in consultation with the post holder in line with the service need.

3. Terms and Conditions

Responsible to: Funding Manager

Responsible for: Not applicable

Salary: Internal scale

Hours: 25 – 37.5 hours/week

• This role is home-based, with the flexibility to travel in response to the needs of organisation and supporters.

Person Specification

Education/Qualifications

• Good general education

Experience

• At least two years’ experience of trust fundraising leading on both revenue and capital appeals
• Experience of applying for contracts and tenders
• Experience of coordinating multiple projects and delivering to deadlines
• Experience of securing income
• Experience of creating, managing and monitoring budgets

Knowledge/Skills

• Ability to think creatively to match organisation project funding with trust and contract criteria
• Able to prepare a case for support, including detailed project costs
• Able to write persuasive reports with strong story telling elements
• Ability to work to financial targets, forecasting and budgets
• Good knowledge of commissioning and procurement best practise
• Contract development and implementation
• Able to write accurate reports
• Excellent research and analytical skills
• Excellent interpersonal skills
• Ability to take a project management role in funded projects
• Understanding of the importance of evaluation and measuring outcomes
• Excellent organisational skills and ability to prioritise and meet deadlines
• Good IT skills including Microsoft Office and databases
• Understanding of the importance of building relationships with potential funders
• Excellent written and verbal skills

Attributes

• Excellent accuracy and attention to detail
• Excellent communications and influencing skills
• Excellent team working skills
• Ability to work under pressure to tight deadlines
• Full understanding of and strong commitment to confidentiality
• Understanding of and commitment to equality of opportunity and diversity procedures

Established in 1876, Mothers’ Union is a Christian organisation that has been supporting families for over 140 years. We have over 4 million members worldwide, 55,000 of whom in Britain and Ireland. As a Christian Charity, we aim to demonstrate faith in action through the transformation of communities worldwide. Our members work at grassroots level around the world bringing hope and practical support to at least a million people every year through our programmes and as part of the volunteer base of local churches.

Aim of the Job:

To manage the Database Officer and deliver an excellent customer service experience for both membership and fundraising. Lead on the production of all data selections and exports.  Manage the Charity’s membership/supporter database Open engage/Advanced to ensure our members and donors are communicated in an appropriate and timely way, ensuring the Charity remains GDPR compliant at all times. 

This role will be an 18 Month Fixed Term Contract (FTC), with the potential of transitioning into a more senior Database Manager position.

Main Duties & Responsibilities

• Lead on data exports and selections to support membership and fundraising engagement.
• To work in conjunction with the Individual Giving Manager and Head of Fundraising, Communications and Retail to produce a detailed process plans to support the member and donor stewardship programme.
• Coordinate and/or implement training on the use of the CRM for team members and volunteer Database Officers across the UK.
• Administer Open Engage/Advanced to ensure that the users are provided with the appropriate rights of access and all updates and integrations are up to date.
• To manage the functionality of other internal systems such as the Website Directory (Bespoke CRM portal), Just Giving, web payments, etc.
• To work with the Individual Giving Manager on the analytics to identify patterns & trends in supporter behavior, utilizing a range of income platforms, including our CRM Open Engage/Advanced.
• To assist external contractors in reviewing the CRM Data Architecture and procurement of a new CRM.
• Guiding and instructing the Database Officer on CRM related tasks and help shape their outputs and performance.
• To manage the processing of Fundraising and central membership income.
• To be responsible for the accuracy and quality of all membership data, including running regular monthly reports and validation tools.
• Work with the Head of Finance and Services to ensure we are GDPR compliant in all areas related to the teams work.
• To provide routine management reports as required.

Other Duties and Responsibilities

Any other reasonable duties as directed by Head of Fundraising, Communications and Retail.

Key Competencies

Skills, Knowledge & Experience

• Computer literate – Microsoft packages, CRM system.
• Working knowledge of database languages such as SQL / PHP / R / C / Python.
• Experience in working in a busy fundraising environment.
• Line managerial experience.
• Understanding and working knowledge of the function of a membership/fundraising database.
• Ability to support and enhance membership/fundraising activities.
• Highly organised with ability to prioritise workload.
• Outstanding attention to detail.
• Ability to work well under pressure.
• Excellent interpersonal skills.
• Ability to communicate with people at all organisational levels.
• Ability to work as part of a team and on own initiative.
• Excellent oral and written communication skills.
• Analytical approach to problem solving

Personal Attributes

• Flexible.
• Approachable.
• Good team player.

Education Qualifications

• Educated to A’ level or equivalent or possess a higher degree.
• A recognised qualification in Database Management would be highly advantageous.

General

• The responsibilities in this post may be adapted or changed in line with the needs of Mothers’ Union. Other duties may be added or requested as a result.
• The responsibilities outlined are not an exhaustive list of tasks and the post holder may be asked to undertake other reasonable duties in connection with the work of the team.
• The responsibilities in this post will require the post holder to work within a team and cross functionally with other teams to achieve the objectives.
• A broad sympathy with the Christian faith.

Work Location

This role is primarily based at our head office in Central London. Mothers’ Union is currently operating a hybrid working pattern (during times when working from home rules are relaxed) where staff are required to work a minimum two days from office. However, there will be occasions where staff will need to work from office for more than the 2 day minimum due to operational requirements at certain times.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via CharityJob.

The Cover Letter should clearly outline how your skills match the main responsibilities of the role.

Application Deadline

The closing date for applications is 13th February 2022. Due to the number of applications we receive, we may not be able to individually respond to each applicant. If we do not get in touch with you within 4 weeks from the application deadline, then unfortunately you have not been shortlisted for this position.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

We are working with a wonderful charity to recruit their next Senior Database Officer, this is a great opportunity for anyone that wants to take their next steps into database management, you will take the lead on database performance and business as usual activity.

Main duties for the Senior Database Officer:
Maintain campaign, appeal and financial coding
Manage third party data imports, designing, and running queries
Work with fundraising managers to provide expertise in data integration
Deliver training to all staff, promoting best practice
Provide GDPR expertise and advice to users
Manage data integrity

You will have:
Previous experience maintaining and managing a charity databases
Experience of managing third party imports
Previous experience of creating and running queries
Excellent communication skills

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.

An exciting opportunity has arisen to join our Supporter Care and Database Team at Terrence Higgins Trust.

We are seeking a friendly and experienced Supporter Care professional to assist with the day to day function of the team focusing on providing supporters with a personal and positive experience .This role will involve demonstrating strong interpersonal skills whilst showcasing confidence working with databases and varied processes.

We pride ourselves on our personal touches and genuine appreciation for the supporters who make our work possible.

This role will work closely with the Supporter Care Officer and report into the Database and Analysis Manager.

This is an exciting time to join Terrence Higgins Trust, as we work towards ending HIV transmissions in the UK by 2030, as well as supporting people living with HIV and ensuring good sexual health for everyone in the UK. Our supporters are at the heart of this, and this role is a vital link between our community of supporters and the work they make possible.

About the charity:

The Royal Parks manages over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London, as well as other public spaces including Brompton Cemetery and Victoria Tower Gardens. The eight Royal Parks and other public spaces are among the most visited attractions in the UK with 77 million visits every year.

The Database Manager will define, design and implement a data strategy for Communications, Marketing and Fundraising. This will be aligned to the organisational strategy and the fundraising strategy, and work in partnership with the requirements of other strategies, projects and programmes.

The main focus of the role is to manage and maintain the Directorate’s Customer Relationship Management (CRM) system, Salesforce, and all related data, ensuring it delivers relevant, GDPR compliant, accurate and up to date information for fundraising and engagement teams across the Directorate.

The role will be the main point of contact for any data queries within the Directorate, and responsible for maximising the efficiency of the system including data cleansing, data campaign selections, supporter journey development and stewardship. The post holder will also be responsible for the optimisation and improvement of our marketing through ownership of the data strategy.

Role headlines:

• Support the fundraising team to reach the right audiences, overseeing data and effective audience segmentation
• The Salesforce and data expert for the engagement directorate and wider charity
• Increase use of automation and develop specific dashboards for individual users
• Support the development of audience journeys and fundraising journeys
• Internal training and development of the use of Salesforce
• Optimise use of a preference centre
• Instrumental in evolving how data is used in fundraising and engagement

Experience sought

• Database experience gained in a fundraising context
• Experience using Salesforce and being a Salesforce Systems Administrator
• Blend of technical skills and ability to develop effective internal relationships
• Strong communication and collaboration skills
• Experience of creating data strategy is desirable, but support will be given in this area
• Able to manage a varied workload with multiple internal stakeholders

Closing date: 2nd February 2022 at 11.30 pm

Are you a legacy fundraiser looking for the next step in your career? Or do you have transferable direct marketing experience gained within a charity or commercial industry? Then join Shelter as a Senior Legacy and In-Memory Executive and you could soon be playing a big part in our Income Generation directorate’s future fundraising plans.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

A key part of our Income Generation Directorate, Shelter’s Legacy & In Memory programme generated £9m in FY20, representing c.25% of our voluntary income. Legacy gifts are a vital source of unrestricted income and we’re targeting significant growth in legacy income over the next decade. As our exciting programme continues to grow and develop, this is a truly exciting time to join the award-winning team that delivers long-term support and income to the UK’s largest housing charity.

About the Role

Your challenge will be to contribute to the Legacy team’s agreed income targets/projections and maximise income opportunities by recruiting, retaining and developing individual donors. Day-to-day, we’ll rely on you to support the delivery of various key marketing activities, including our legacy digital activity, legacy acquisition and stewardship mailings, telemarketing campaigns and legacy events. You’ll also be responsible for writing creative and data briefs, collating feedback and results and managing fulfilment. Managing our partnerships with free will providers will be important too, as will project managing the delivery of our in memory programme. Strengthening internal networks and ensuring that the legacy message is integrated across the whole organisation, acting as the lead contact for legacy and in memory enquiries and providing administrative support for the Legacy team – all are aspects of this interesting, varied and vital role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you
As well as a relevant track record to date, you’ll need a flexible approach to managing and prioritising a busy workload and multiple tasks to meet deadlines and prioritise conflicting demands. You’ll also need a high level of accuracy, organisation and attention to detail and the verbal and written communication skills it takes to liaise effectively with people at all levels, both within Shelter and externally. Proficiency using Microsoft Office applications such as Word, Excel, PowerPoint, email and internet is also required, as is familiarity with supporter databases/CRMs like Microsoft Dynamics 365 or similar.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are looking for a confident Database Officer to join a small team for a school in central London.

The School are offering hybrid working, and pure home working is available throughout the school holidays.

The Role
We are looking for a data enthusiast who is also confident communicating with donors.
You will join a small, friendly team to
Maintain comprehensive and accurate database records
Do periodic cleansing and upgrading of current data
Analysing and segmenting records
Importing data from trusted sources
Creating new constituent records where necessary, collecting and recording information
To consolidate and analyse Development data and identify trends and opportunities to improve fundraising efforts
To support the Development Director and Philanthropy Manager in their work to identify potential supporters, through data analysis
To treat all information received in an appropriate manner and at all times demonstrate discretion and comply with the provisions of GDPR
Utilise and manage a number of gift management processing systems including online merchant services accounts, external consultants, standing orders, direct debits and single gifts
Reconcile Raisers Edge with the charity bank account on a daily basis
Ensure all Gift Aid data is accurate and submit regular claims to HMRC
Support the Development Director and Philanthropy Manager in cultivation and stewardship activities
To research all potential donors, creating reports and supplying appropriate briefing to the Development Director, the Head and relevant volunteers

The Candidate
Do you have 1-2 years proven experience in a role maintaining, developing and improving databases according to organisational requirements
Experience in fundraising, events and/or donor cultivation
Experience of financial reporting
Experience of analysing data, identifying trends and using this to recommend opportunities for improvement to departmental activities
Very good written communication skills with the ability to write briefings, reports and other written materials as required.
Very good oral communication skills with the ability to liaise with internal and external stakeholders, including alumni, parents, pupils, prospects, and donors
Good understanding of the provisions of GDPR
Good organisational skills

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The International Water Association (IWA) is a global network of water professionals bringing people and institutions together from across the water cycle all working to address the world’s most urgent water challenges when and where they arise, from ridge to reef and from catchment to tap as well as to deliver equitable and sustainable water solutions for our world. The IWA aims to connect people with a diversity of backgrounds to generate innovative solutions and new opportunities to tackle urban and basin-related water challenges.

The Association publishes 12 scientific journals and 40+ books per year on water management. In addition, IWA develops leading-edge innovations and synthesises these through the work of its IWA Specialist Groups, Clusters and a set of global programmes focused on for example Cities of the Future and Basins of the Future. The secretariat has a worldwide staff of approximately 50, with headquarters in London and offices in Nanjing, China and Chennai, India.

PURPOSE OF THE JOB

Under the general supervision of the Membership Manager and the Global Operations Director, the Senior Corporate Membership Officer is responsible for managing and developing relationships with all association partners as well as creating strong and long-lasting contact with a combination of new and existing partners. You will be focused on closing deals to bring in new partners, sponsorship for key association events and identifying other sources of revenue.  You will also be involved in identifying opportunities for membership growth through both the development of relationships with appropriate businesses, organizations and groups also through the identification and conversion of opportunities that increase the profile of the association.

This is an exciting Senior Corporate Membership Officer role for which we are seeking a confident and articulate account manager with strong teamwork strong customer service relationship skills. An individual with proven experience in building and maintaining relationship with business-to-business clients, enthusiastic, proactive, personable, self-motivated with strong database/IT skills, excellent attention to detail with exceptional engagement skills and comfortable in presenting to a wide range of members across different sectors.

JOB DESCRIPTION

Primary Responsibilities:

• Be the dedicated account manager responsible for IWA’s portfolio of 500+ corporate members and 50+ Governing Members 

• Responsible for the association’s strategic and commercial partnership, corporate member programmes including maintaining and developing relationships with current partner organisations, identifying, and recruiting new partners and finding new sources of revenue from existing accounts.

• Respond to prospective and existing corporate membership enquiries professionally with a high level of customer service in line with departmental policies and procedures.

• Manage and process membership registration request received from companies and universities from initial stages through to completion.

• Develop and maintain an excellent understanding of key partners and members to ensure that their needs are being met and that their business is retained.

• Support the development and implementation of the association’s strategy for membership growth by increasing the profile and influence of the association’s; raising brand awareness and identifying opportunities that can provide access to new target communities of corporate members.

• Managing the contractual cycle to ensure contracts are up to date and renewed in a timely manner.

• Engaging with the Communications & Marketing, Membership Engagement and Events teams to explore opportunities to involve existing commercial partners in upcoming projects and identify opportunities for new revenue generation and Secure sponsorship for key events as well as support execution of campaigns and events which provide maximum ROI for partners.

• Promote the association through the development of a network of influential contacts within economic, political and social environments.

• Represent the association at events to broaden the association’s reach and create new commercial relationships. Secure speaker/presentation opportunities for the association within appropriate existing/established events that can provide access to new target communities of industry members.

• Use our new CRM system to facilitate engagement and tracking of existing corporate and governing members, as well as effective tracking of potential corporate engagement leads.

• Attendance at events/conferences to promote membership and strengthen the relationship to existing members, consistent with the Engagement Strategy developed.

The above job description contains the main duties and responsibilities for this position.

PERSON SPECIFICATION

Essential

• 4 – 6 years B2B commercial sales/business development experience
• Experience of securing sponsorship and generating revenue

• Good understanding of market research techniques
• Practiced communication and negotiation skills
• Well developed ‘Solutions’ B2B sales skills
• Excellent prioritisation and organisational skills
• Strong Account Management skills
• Refined Relationship Management Skills
• Business acumen and strong commercial awareness.
• Ability to communicate with a wide range of clients at all levels.

Desirable

• Degree Level Education
• Account Management Training
• Experience of ‘not-for-profit’ sector
• Experience of membership organisations

Senior Analytical Officer

Location: 183 Eversholt Street, London NW1 1BU  (role will include some regional and national travel as well as the potential for home working)

Hours: 37 

Salary: £41,000 - £48,000

AET is one of the largest academy trusts in the country, with a network of primary, secondary and special schools spanning nearly every region in the country.

This is an unique opportunity for a creative and passionate data professional to become part of our new Insights team, supporting the trust to generate key analysis and insights on the school improvement strategy.  Working closely with the Business Intelligence team you will use innovative and varied techniques to ensure that the trust has the reporting and analysis that it requires to be as successful as possible. Using the latest techniques you’ll help to drive best practice reporting and analytics both within the insights team and throughout the wider trust.

This is a hugely exciting time to be joining the organisation, and as we pivot from turnaround mode to becoming a high performance organisation on the pathway to sustainable excellence, we are kicking off a major recruitment drive to ramp up the pace of school improvement across the trust. This role offers a unique opportunity to join our organisation and be part of this exciting journey. 

If you are a data analysis  or research professional with exceptional leverage skills and an interest in education and would like to join our team - we’d love to hear from you.

We offer:

• More training and development, so you can get better at what you do. 

• More support for you and your loved ones - a health cash plan, lifestyle savings discounts, employee loans and savings scheme, and employee assistance programme.

• More technology so you can have more impact.

Closing date: 31 January 2022

All candidates are advised to refer to the job description and person specification before making an application. 

In line with our safeguarding practices we are unable to accept CVs. Apply today by clicking here today: https://bit.ly/3yLt1Wi

We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment.  A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Prevent Duty.

AET embraces diversity and promotes equality of opportunity.  Job share, part time and flexible working opportunities will be considered.  

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria. 

• Are you a digital expert?
• Do you know how to harness the power of digital to tackle inequality and discrimination and end the HIV epidemic for good?

National AIDS Trust is the UK's HIV rights charity. We work to stop HIV from standing in the way of health, dignity and equality, and to end new HIV transmissions. Our expertise, research and advocacy secure lasting change to the lives of people living with and at risk of HIV.

We're looking for someone who is passionate about bringing an end to the HIV epidemic in the UK and improving the lives of people living with HIV to expand and develop our digital presence, including managing the website, social media and delivering exciting and engaging digital content and projects that support campaigns and fundraising efforts.

You'll be a digital whizz, with a strong understanding of how to use websites and social media as a force for good. You'll know what makes great content, be a fab copywriter and have good design skills. And you'll be able to support with occasional press and media work as part of an integrated communications team. 

Closing date for applications: 9am Thursday 3 February 2022

Interviews: Thursday 10 February 2022

The application pack documents can be downloaded from our website, or by sending an email quoting the job title, together with your name and address, or by calling us. All materials are available in alternative formats upon request.

National AIDS Trust is committed to equality and diversity and particularly encourages applications from people living with HIV, gay and bisexual men, trans and non-binary people, and people from black and minority ethnic communities.

We welcome applications from disabled people and are committed to making reasonable adjustments wherever possible.

National AIDS Trust (NAT) is a Registered Charity No. 297977 and a Company Limited by Guarantee No.2175938 (registered in England and Wales)

SUPPORTER SERVICES SENIOR EXECUTIVE

Salary: £25,000 per annum + benefits

Contract length: Permanent

Location: Sterling House, Oxford with high-flexibility (1-2 days per week in the office)

Working hours: 35 per week (hours covering 8am - 8pm and some weekend work required)

Application Deadline: Wednesday 2nd February 2022, 23:55

Are you a self-motivated and sharp minded individual with strong customer service experience that can help us beat cancer?

Why we need you

We have an exciting opportunity for you to join us as a Supporter Services Senior Executive. We need you to work across the full breadth of functions and channels in Supporter Services to ensure all services are delivered to the highest possible standards meeting all quality, compliance and regulatory measures. Further to this, you'll provide support to the functional managers as well as executives across the team.

What will I be doing?

Make an impact every day by…

• Obtaining forecasts and compiling rotas to ensure all functions in Supporter Services have sufficient resource to achieve agreed SLA's

• Analysing and interpreting reports and dashboards to monitor peaks and troughs, understand trends and inform decision making on work allocation and prioritisation

• Delivering quality monitoring and coaching to each member of the Supporter Services team

• Maintaining Supporter Services training records

• Providing day to day second level support on technical knowledge, product knowledge, competencies and skills in all functions of Supporter Services

• Dealing with escalated queries from both the team and supporters

• Working with internal stakeholders to identify and improve processes and interfaces with technology products and systems across the wider team.

What skills are you looking for?

You'll be able to bring to the role…

• Strong customer service experience

• Experience of delivering coaching feedback to team members

• Strong interpersonal skills and the ability to maintain relationships and communicate across a wide-ranging audience

• Experience of monitoring performance and implementing and managing SLA's & KPI's

• Strong organisational skills and the ability to work unsupervised and manage own time and priorities

• Ability to learn new systems and to cascade information to the wider team

• Experience of providing insight to inform decisions and continuous improvement

What will I gain?

Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership and much more. You'll also be able to access a wide range of learning and development opportunities. And ultimately, you'll know that you'll be changing lives through your work.

If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.

Define, design and implement a data strategy for Communications, Marketing and Fundraising.

The Royal Parks manages over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London, as well as other public spaces including Brompton Cemetery and Victoria Tower Gardens. The eight Royal Parks and other public spaces are among the most visited attractions in the UK with 77 million visits every year.

The Database Manager will define, design and implement a data strategy for Communications, Marketing and Fundraising. This will be aligned to the organisational strategy and the fundraising strategy, and work in partnership with the requirements of other strategies, projects and programmes.

The main focus of the role is to manage and maintain the Directorate’s Customer Relationship Management (CRM) system, Salesforce, and all related data, ensuring it delivers relevant, GDPR compliant, accurate and up to date information for fundraising and engagement teams across the Directorate.

The role will be the main point of contact for any data queries within the Directorate, and responsible for maximising the efficiency of the system including data cleansing, data campaign selections, supporter journey development and stewardship. The post holder will also be responsible for the optimisation and improvement of our marketing through ownership of the data strategy.

Role headlines:

• Support the fundraising team to reach the right audiences, overseeing data and effective audience segmentation
• The Salesforce and data expert for the engagement directorate and wider charity
• Increase use of automation and develop specific dashboards for individual users
• Support the development of audience journeys and fundraising journeys
• Internal training and development of the use of Salesforce
• Optimise use of a preference centre
• Instrumental in evolving how data is used in fundraising and engagement

Experience sought:

• Database experience gained in a fundraising context
• Experience using Salesforce and being a Salesforce Systems Administrator
• Blend of technical skills and ability to develop effective internal relationships
• Strong communication and collaboration skills
• Experience of creating data strategy is desirable, but support will be given in this area
• Able to manage a varied workload with multiple internal stakeholders

Office location in Hyde Park with hybrid work from home.

Closing date 7 February with first stage interviews scheduled 14/15 February.

We are delighted to be working with a disability charity to recruit their next Database Manager, the successful candidate will have previous experience of managing a small team and will have extensive and broad experience of managing charity databases.

Main duties for the Database Manager:
Line management and development of a small team
Provide expertise within database management and complex insight and analysis
Manage and review KPI’s and SLAs for internal and external contacts
Manage third party suppliers and internal stakeholders

You will have:
Excellent attention to detail
Extensive data management experience, including analysis and insight
Excellent communication skills
Ability to lead and develop a growing team

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.