Senior Database Officer
London, SE1

About Us

We are Pancreatic Cancer UK, the charity that is focused on supporting the research, diagnosis and treatment of pancreatic cancer.

It’s a tough challenge and a disease that has been sidelined for too long, but through our expert support and information services, our innovative research and our campaigns to improve care and treatment, we are tackling it head on.

We’re now looking for a Senior Database Officer to join our Data Team at our central London offices right on the bank of the Thames.

The Benefits

- Salary of £35,000 per annum
- 25 days’ plus Bank Holidays
- Contributed pension
- Travel loans for the purchase of an annual season ticket
- Death in service benefit
- Paid compassionate leave
- Employee assistance programme offering a free, confidential helpline on work and personal matters

If you have experience with CRM platforms, the charity sector and database architecture, this is a fantastic opportunity to join an organisation fighting an aggressive cancer and make a difference to patients and their families.

You will have the chance to use your expertise to inform the next steps of our expansion as an organisation and in turn, have a positive, life-changing impact.

So, if you want a rewarding career where you can develop both personally and professionally and join a dedicated and passionate team, we want to hear from you.

The Role

As a Senior Database Officer, you will manage all supporter data that is held on our database and design and implement reporting to ensure all relevant data is captured.

Working with the Database Manager, your role will involve:

- Accurately capturing and allocating financial data
- Ensuring all database design queries are dealt with
- Exporting segmentations of basic to intermediate complexity
- Recording all email-related captured data
- Overseeing and developing new data processes
- Monitoring and reviewing web forms to ensure best practice is followed

About You

To join us as a Senior Database Officer, you will need:

- Significant experience with CRM platforms and the charity sector
- Experience with database architecture and hierarchies and data management processes
- An understanding of the use of databases to support fundraising and manage supporter relationships
- Proficiency with a number of IT platforms, in particular Excel
- At a minimum, to have a degree level qualification

Other organisations may call this role Database Officer, Senior Data Officer, Senior Database Administration Officer, Senior CRM Administrator, or Senior CRM Database Admin.

Pancreatic Cancer UK may close this advert early if we receive a high volume of suitable applications.

Webrecruit and Pancreatic Cancer UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for a rewarding challenge as a Senior Database Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Working hours: 35 hours, 9am – 5pm, Monday - Friday

TPP are working with a professional membership body to recruit a Senior Database Membership officer.

This opportunity comes with excellent benefits:
Competitive salary
Employer contribution to pension scheme of up to 12.5% of salary
Annual leave of 29 days per annum, plus bank holidays
Interest-free season ticket loan
Discount purchasing scheme for goods and services Employee Assistance Programme - helpline and advice Occupational Health Assessment and Support
Free annual eye-test and £100 contribution towards glasses if required for work purposes
Cycle to Work Scheme
Central London location

You'll have fantastic administrative skills and be able to hit the ground running in delivering a busy programme of work. You'll be able to juggle a range of different activities and be good at collaborating with others and developing new ideas to improve the way we work. It is essential that you have the appropriate skills in MS Dynamics CRM, Access, Excel and document core pack. Ability to use a CMS will also be helpful.

Some of the key responsibilities are:

Working with the Deputy CEO, Finance Manager and other key staff to ensure processes are effectively mapped within the MS Dynamics CRM

Provide support to all members of staff in the use of MS Dynamics CRM

Manage membership data to ensure accuracy of data and adherence to GDPR guidelines

Develop the reporting capabilities of CRM including maintaining and updating dashboards

Develop the efficiency of our CRM system via workflows and document templates to automate processes where appropriate

Work closely with the external suppliers/helpdesk providers to ensure a swift and meaningful response to queries that cannot be resolved internally

Develop an understanding of the applications in use across the organisation namely, CPD, Revalidation, ePortfolio, how they are all interlinked with the CRM and how they are used by our members

Support the ongoing development of the FPH website in particular testing functionality, and integration between the website and internal CRM system

Monitor departmental mailbox, responding to adhoc enquires, disseminating to relevant staff members as appropriate and ensuring queries are responded to in a timely and efficient way

Be an active member of Corporate Services Team and promote effective team working across the organisation

Skills and experience needed to be successful in this role:

Ability to successfully manage multiple work streams, including organising time effectively, prioritising workload and meeting deadlines
Ability to collate and communicate complex information clearly and persuasively to a range of stakeholders
Ability to identify and solve problems or concerns constructively and creatively
Ability to identify opportunities for systems and processes to be improved to deliver solutions
Ability to develop processes and encourage others in their adoption
Skilled in data analysis and manipulation using tools such as Access, Excel, CRM
Ability to create and schedule workflows in CRM Dynamics
Ability to develop document templates using document core pack or similar product
Ability to use a range of software and manage website content
Ability to work as part of a team and support team objectives

Good degree qualification or equivalent
Experience of working in a membership organisation
Experience of running a membership annual renewal cycle
Experience of building and maintaining effective networks
Experience of the health or social care sector
Evidence of regular personal / professional development

If you would like to find out more about this opportunity please get in touch ASAP. The closing date for this vacancy is 2nd March.

The role:

Following our recent migration to Dynamics 365 and DotDigital, this is an exciting role maintaining and developing Crohn's & Colitis UK’s Customer Relationship Manager (CRM) system and related processes, including all aspects of the supporter database with the support of the Database Manager.

About you: 
You're a calm, consistent and have flexible approach to work. You will have experience of maintaining a customer relationship database, extracting data and generating management information. You'll be able to understand data structures and process flows, along with having proficiency in MS Excel, MS Access and SQL.

You'll have excellent attention to detail, a high level of personal organisation and be comfortable working across all functions of the charity. The ability to quickly build relationships is vital and you will be analytical in approach and be prepared to challenge existing models.

If you like the sound of this opportunity, we would very much like to hear from you.

Key responsibilities:

Maintaining the CRM function at Crohn’s and Colitis UK. Including supporting all users with the following tasks:

• Work with the Database Manager to maintain and develop the CRM
• Work with users across the charity to ensure that the CRM is maintained on a real time basis and accurate at all times.
• Create and provide data reports to internal stakeholders to help the charity consistently measure effectiveness across its business plan.
• Support the generation of data needed to deliver external communications activities including direct marketing, membership and volunteering activities. Tools used include Dynamics 365, Power BI and North 52.
• Support the Database Manager to ensure staff adhere to CRM policies and procedures, including data handling, data protection guidelines and the new GDPR guidelines.
• Monitor CRM requests to ensure that issues are recorded, reported and actioned in a timely manner.
• Be one of two key contact points with our CRM vendors, our email marketing vendor (DotDigital), and other vendors of ancillary software.
• Identify and document learning opportunities and process improvements so we continuously learn and improve.
• Provide hands on support and training for colleagues in the use of CRM, the online portal, the email marketing system and related software.
• With the support of the Database Manager, identify, review and document improvements and updates to policies and procedures.

CRM Improvements

• Perform administrative tasks required to support improving our CRM such as writing minutes to supplier meetings and maintaining and monitoring task lists.

IT Support

• Spport the Office Manager and Database Manager in providing internal IT support.
• Be a key liaison point with our external ICT and telephony support provider.

Want to join a charity that offers unique development opportunities and play a key role in impacting the lives of thousands of people?

The Royal Free Charity is entering an exciting new phase of growth and has a vacancy for a Database Manager.

This pivotal role, which will critically underpin all our fundraising and marketing activities, will be responsible for:-

• strategic leadership and daily management of the Charity’s CRM/s, namely Raiser’s Edge
• recording and delivering data
• all staff queries, training and support
• management of database projects
• handling relationships with key stakeholders and business departments
• managing data migration projects across databases within the charity

The RFC works in partnership with the Royal Free Trust by ‘making today feel better’ for all users of the hospitals. We raise and spend millions every year, which supports pioneering research that revolutionises patient care through to everyday improvements in hospital services and facilities.

If you’re a self-motivated, ambitious individual, interested in making a positive impact on the patient experience, a team player who also thrives on autonomous work, and detail-oriented with a hands-on approach, we’d be delighted to hear from you.

The successful candidate will undertake the following role responsibilities and be able to demonstrate the necessary experience and skills: -

Role specific responsibilities: -

CRM

• Management and development of the CRM and associated systems, including: -
  • analysis, segmentation and selections
  • the streamlining of systems to assist the Charity in achieving its goals
  • data and reporting systems, ensuring these are fit for purpose to cover all supporter activities
  • maintenance of data integrity, applying robust quality checking and regular cleaning
  • strict adherence to data protection principles and legal requirements

Strategic Development

• Lead on the strategic development of the Charity’s CRM, ensuring: -
  • alignment with the broader organisational strategy
  • it sets the highest standards in data governance and is a champion of good practice
  • business needs are continuously met, creating a future-proof environment for holding and enhancing the Charity’s customer data

Team Management

• Management of the Database team: -
  • working closely with the Fundraising Database Administrator to ensure the database is well structured and fit for purpose, providing cover in their absence
  • ensuring all income is inputted and recorded correctly
  • overseeing the production of month end reports to the Charity’s Finance team

Database Leadership

• Be the main point of contact for all database queries: -
  • ensuring users have the skills, tools and knowledge to maximise data potential
  • training and supporting users across the Charity, logging and addressing queries in a timely manner
  • working closely with other departments to ensure data is collected, stored and managed properly within their systems
  • creating specialised queries and reports to meet users’ needs

Other Duties

• Manage relationships with senior stakeholders and other Charity teams including Fundraising, Marketing, Volunteering, Operations and People
• Prepare data for regular Gift Aid claims in line with an agreed schedule

Fit for Royal Free Charity - What we are looking for

We can’t live without….(essential)

• Previous experience: -
  • Minimum 2 years’ CRM experience, ideally working with Raiser’s Edge
  • Minimum 1 year: -
    • line management / managing a team
    • experience delivering IT training
  • Excel (advanced) SQL and / or SSRS
  • Working and communicating with a number of stakeholders
  • Project delivery at ground level in relation to fundraising databases
  • Delivering quantitative and qualitative data analysis techniques and processes
  • Data reporting and producing data insights and visualisations
• Knowledge of the Data Protection Act (GDPR), Gift Aid and BACS statutory requirements as they relate to UK fundraising
• Advanced analytical skills including being skilled at managing large volumes of data
• Ability to: -
  • prioritise, organise and manage workload effectively whilst dealing with unplanned interruptions
  • follow instructions and adhere to Charity and Trust policies
• First class people / customer service skills
• Degree / other qualification in IT or similar
• Honest, flexible and responsible
• Excellent IT skills

We’d love you to have….(desirable)

• An ability to learn and use software packages to an advanced level
• Understanding or interest in subscriptions-based marketing / events organisations
• Understanding of Google Analytics

We’d like you to ….(general)

• Be motivated and self-initiated with a non-judgemental approach
• Have a: -
  • strong affinity with the charity mission and ethos
  • positive professional work attitude
  • presentable appearance
  • ‘hands on’ attitude with good attention to detail
• Have an ability to: -
  • work unsupervised
  • work in a ‘team – based’ environment
  • work to tight deadlines and deliver results
  • be flexible, tactful, diplomatic and supportive in your approach
• Be enthusiastic and passionate for Charity / Hospital environment

This role is subject to a basic Disclosure and Barring Check.

The role

This role plays a key role in the delivery of our marketing data selections programme. It will be focussed on working with the fundraising teams, and other members of the Data team, to deliver against briefs in order to run multiple, concurrent data selections. The source database is Raiser’s Edge and data will primarily be exported using Faststats.

About you

You should be skilled in handling large data sets and running data selections using Faststats (or an equivalent tool). You need to be confident in communicating technical details to a non-technical audience and have good attention to detail in order to create and follow briefs. Previous experience in working within a fundraising environment is also desirable.

About us

We’re excited to announce that in April 2019, Breast Cancer Care and Breast Cancer Now united to create one charity for everyone affected by breast cancer. From research to care, our new charity has people affected by the disease at its heart – providing support for today and hope for the future. United, we can carry out even more world-class research, provide even more life-changing support and campaign even more effectively for better services and care.

By bringing together our passion, energy, expertise, funds and networks, we will make greater progress in more effective ways to make sure that, by 2050, everyone who develops breast cancer will live and receive the support they need to live well. 

Closing date for applications: 9.00am, Monday 9 March 2020

Interviews: w/c Monday 16 March 2020 

An excellent opportunity to progress your HR career in a demanding generalist role.  You have strong communication and influencing skills, and actively build strong working relationships, acting as the first point of contact for employment matters.

Integral to this role is responsibility for working closely with our payroll provider to ensure that staff are paid correctly, and on time.  This involves ensuring the data they receive is accurate as well as being competent in querying their calculations*. You also lead on administering pension contributions, calculating staff entitlements e.g. annual leave and Bank Holiday entitlements for part-time staff, holiday pay for weekend working, and other employee benefits.  You will also pull together data on our pay gaps.  These areas of work are essential parts of your role – you must be highly numerate and have excellent accuracy and attention to detail. 

You will also lead our recruitment process, including onboarding and conducting HR inductions. Working closely with line managers and our web support team, you’ll help make the recruitment process a positive and professional experience, in line with our commitment to equity, diversity and inclusion.

Knowledgeable in HR databases, you ensure our employee records are up to date and correct. Your skills in MS Office packages will be used to collate and analyse data to draft reports and to inform our work and planning.  One key HR project you will lead on, is implementing a new HRIS, and training staff how to maximise its potential.

You are diplomatic and understand the importance of confidentiality.  With good knowledge of employment law, you are pragmatic in the advice you give, and in how to implement our policies and procedures.

This role is challenging, and you will be efficient in managing competing priorities, deadlines and a busy workload.  You are likely to be part qualified or working towards your CIPD qualification.

You would be joining a high-performing and busy organisation and work with friendly colleagues. NCVO is based in modern offices in King’s Cross. 

*You are not expected to calculate tax or NI

NCVO is fully committed to equity, diversity and inclusion in our sector.  We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.  We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented in NCVO. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification, will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.

How to apply

Please visit our website to download the job description and apply.

Closing date: 09:00 Wednesday 4 March 2020
Interviews: Friday 13 March 2020

If you have any queries regarding our vacancies or experience any issues downloading or submitting your application form, please email HR or phone us. 

About NCVO

Each day, millions of people make a difference to the causes they believe in through voluntary organisations and volunteering.

This thriving voluntary sector and volunteer movement are essential for a better society – especially in times of challenge and change.

That’s why, inspired and empowered by our 15,000 members, NCVO champions the voluntary sector and volunteering. We do this by connecting, representing and supporting voluntary organisations, from the smallest community groups to the largest charities.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922

Benefits for NCVO employees

NCVO offers attractive benefits including: 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and the option to purchase up to 5 more days each year, take 35 hours of volunteering leave per year, subsidised gym membership, season ticket loan, flexible working including opportunities to work from home/off-site, generous contributions to a stakeholder pension scheme and training and development opportunities. We are located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal. 

Database Officer

An exciting opportunity has arisen for an experienced Database Officer who has previous CRM experience to join a leading charity based in North London. This is an exciting time to join the organisation as they are currently investing heavily into their database team and are now looking to add a new Database Officer to join their expanding department. The Database Officer will play a pivotal role in importing all data onto their Raisers Edge CRM, carrying out reports for marketing campaigns and being the main point of contact for all things Raisers Edge.

If you are looking to work in an excellent environment where flexible working is encouraged, then this could be the perfect opportunity for you.

As the Database Officer, you will receive full training on some of the newest data techniques and technologies. If you are looking for the next step in your career then this is a great opportunity for an ambitious Database Officer to work closely with stakeholders and to build, test and run data extracts to ensure the organisations fundraising is at its most effective, while also having the opportunity to progress your career at a fantastic charity.

Skills required for the Database Officer are:

• Experience working with a fundraising CRM’s (ideally Raisers Edge)
• Good communication skills both written and verbal
• Can pick up new skills quickly

Database Officer / Database Assistant / Fundraising CRM / Raisers Edge / Data Quality 

This is a brilliant chance for a Database Officer to take the next step in their career and really progress your career further.

Location: North London

Salary: £30,000 + Excellent benefits

Notes: 6-month FTC

Apply now for immediate consideration regarding this excellent opportunity.

Understanding Recruitment is acting as an employment agency for this vacancy

We’re Anthony Nolan and we save the lives of people with blood cancer who need a stem cell transplant.

We’re unique. Thanks to the incredible donors on our register, our pioneering research and our passionate fundraisers, we give the chance of life to three people a day.

But we won’t stop there. We want to be there for everyone who needs a transplant; from finding a match, through every step of a patient’s transplant journey. And together we can reach the remarkable day when we can save the lives of everyone with blood cancer.

And now we want you to join our lifesaving team. We are looking for a Database Officer to join our highly successful Engagement department.

Title:Database Officer

Salary:£27,540 per annum

Contract: Permanent

Hours: 35 hours per week

Location:Hampstead, North London

As a Database Officer, you will play a vital role in supporting the data requirements of the Engagement Division and thereby help meet challenging annual income and recruitment targets.

The Database Officer will undertake Data Importing, financial administration and training of staff on Anthony Nolan Databases.  They will also work with the team to ensure a high quality of Data Integrity is maintained.

The right candidate will be a fast learner with excellent data manipulation skills, good ability to interpret and analyse complex data, as well as proven experience of working to tight deadlines. If you have a passion for data and want to make a difference, join our team and help save the lives of people with blood cancer.

Please make sure to check out the role profile, available on our website when you click to apply.

What’s in it for you?

Financial

• Pension (employer 5% when you contribute 3% or more),
• Travel Insurance
• Interest free Travel Loan
• Salary Sacrifice Car Scheme
• Life Assurance (4x annual salary)

Wellbeing & Health

• 27 days annual leave in addition to normal public holidays
• 24-hour Employee Assistance Hotline
• Medical Cash Plan
• Cycle to Work scheme
• Gymflex

Family Friendly

• Paid dependants leave
• Enhanced Maternity, Paternity & Adoption pay
• Flexible start/finish times (role dependent)

And more! (full list of benefits available on website)

Together, we can save lives. Join our team and give someone a chance of life.

Anthony Nolan is an equal opportunities & living wage accredited employer.

All applicants must be able to demonstrate the right to work in the UK.

You may have experience of the following: Data, Analytics, Third Sector, Voluntary Sector, Not for Profit, NFP etc

Database Manager
Healthcare
Temp (3 months +)
37.5 Hours
Based on £40,000
London

Charity People are excited to be working with one of the UK's leading Healthcare charities in their search for a Database Manager to join their Data team.

This charity provides support to both patients and staff by funding patient services, therapy, emergency care, healthcare pack as well cutting-edge research. The charity has worked with partners for many years to undertake cutting-edge research that provided solutions to healthcare conditions and resulted to the development of innovative medical equipment. Their mission is to provide efficient and outstanding care to staff, patients and the local community.

The organisation is going through a period of growth and is looking for a Database Manager to support the foundations for the charity's work by managing the organisation's Customer Relations Management and other supplementary databases. As the Database Manager, you will be the first point of contact for internal queries; you will oversee data management and ensure that data practises follow internal policies and GDPR guidelines. You will also manage data migration & integration of systems and oversea data for Gift Aid claims. The Database Manager will also be responsible for managing relationships with stakeholders, business departments as well as other charity teams such as Fundraising and Marketing.

We are looking for confident, approachable and diligent applicants, able to work effectively with limited supervision and guidance. You will be highly organised, have a keen eye for detail and be comfortable working in a high-paced environment on a diverse set of tasks. You will also have the ability to work confidently and accurately with large volumes of data in order to make informed decisions and recommendations. Proficiency with CRM databases, specifically Raiser Edge is essential (minimum of 2 years recent experience).

If you would like to apply, please send you CV to Zelda Leader ASAP! [email protected]

Data Officer - High Value Processing

Kew is preparing for a major fundraising Campaign. To support us to achieve our ambitious targets, we are looking to recruit a talented and proactive Data Officer, High Value Processing to be responsible for processing gifts totalling multi-millions of pounds each year.

You will play an important role in helping to deliver a first class experience for Kew’s donors and in enabling high quality data to be extracted by Insight colleagues for strategic management and campaign reporting. 

Kew is the world’s leading botanic gardens, at the forefront of plant and fungal science, a UNESCO World Heritage Site and a major visitor attraction.

We want a world where plants and fungi are understood, valued and conserved – because our lives depend on them.

We use the power of our science and the rich diversity of our gardens and collections to provide knowledge, inspiration and understanding of why plants and fungi matter to everyone.

Kew Foundation is an integral part of Royal Botanic Gardens, Kew, working to deliver its over-arching strategy through the generation of income from Kew’s membership scheme and driving fundraising growth from individual donor, corporates and trusts both across the UK and international audiences.

We are looking to recruit a talented Data Officer who has experience of processing philanthropic gifts to join our team as Kew prepares for a major fundraising campaign.

It’s an exciting time to join the Foundation team and we’d love to have you on board.

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please visit our website for more information and to apply.

I am currently looking for a Database Manager for a hospital based charity in North London. The hospital is dedicated to supporting its patients and staff. As the Database Manager you will take responsibility for the daily management of the Charity's primary CRM (Raiser's Edge) and other supplementary databases.

Main duties:
Leading the way in recording, analysing and delivering data
Being the first point of contact for staff queries, training and support
Managing relationships with stakeholders and business departments
Managing data migration and integration of systems across the Charity
Management and development of the CRM and associated systems including analysis, segmentation and selections
Streamline systems to assist the Charity in achieving its goals
Data and reporting systems, ensuring these are fit for purpose to cover all supporter activities
Maintenance of data integrity, applying robust quality checking and regular cleaning
Strict adherence to data protection principles and legal requirements
Lead on the strategic development of the Charity's CRM
Team Management
Management of the Database team
Database Leadership
Be the main point of contact for all database queries
Manage relationships with senior stakeholders and other Charity teams including Fundraising,
Prepare data for regular Gift Aid claims in line with an agreed schedule

If you have the above skills and experience and are immediately available, please apply for this role online or contact Sekai today!

Senior Trust Fundraiser and Information Researcher

Central London

Salary c. £33k plus benefits

The Royal Air Force Benevolent Fund is the leading RAF welfare charity spending around £20 million each year supporting serving and veteran RAF and their families. 

In 2019 we launched an ambitious centenary campaign to grow fundraising income over the next three years and we need someone with the proven skills and experience to support the growth of the Trust and Foundations fundraising programme. Working as part of the fundraising partnerships team (corporates, major donors, events and trusts) and reporting to a Trust Manager the post holder will secure income from new and existing charitable trusts and other related funders.

The successful candidate will demonstrate experience of developing successful trust and foundation applications together with a track record of meeting fundraising targets and objectives and consistently delivering high levels of donor care and responsiveness.  Proven experience will be needed in:

- Seeking out new funders and opportunities and bringing them to fruition

- Building and developing a pipeline of trusts

- Developing creative written proposals and applications to a high standard

- Packaging up and matching a charity’s current and future work with funders’ requirements and priorities. 

- Working with and to a wide range of financial and non-financial KPIs

The role is based in our central London office but works extensively with our Area Directors, partnerships managers, communications teams and with the serving RAF. The role will involve some out of hours evening and weekend work.

A detailed job profile is available on the Fund’s website. To apply, please send your CV together with a covering letter detailing why you believe you can excel in this role and providing examples of how you meet the person specification to, Pete Thompson, Head of HR, RAF Benevolent Fund, 67 Portland Place, W1B 1AR oremail.

Closing date for applications is 12:00 Wednesday 4th March 2020.

Interviews will be held, week commencing 16th March.

Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.

The Royal Air Force Benevolent Fund is a registered charity. Registered Charity No. 1081009.

MAIN SUMMARY OF ROLE:

To help drive and grow the fundraising income from Trusts and Foundations to secure multi- year future support to achieve the Fund’s mission that no member of the RAF Family should face adversity alone. This role has a dual purpose; 70% of the postholder’s time is contributing to the RAFBF’s annual income targets by raising money from charitable trusts and other related funds with the Trust Manager and the remaining 30% supports the growth ambition of the Fundraising Partnerships Team with welfare services information and statistics capture. 

KEY ACCOUNTABILITIES/RESPONSIBILITIES:

Trust Fundraising

• Support the Trust Manager to implement the trust fundraising strategy including through clear tailored and timely stewardship of current relationships as well as developing new relationships
• To manage a portfolio of existing trusts and foundation relationship, monitoring progress while implementing a rolling programme of trust applications
• To monitor and report on income against target and agreed KPI’s ( both financial and non-financial), providing updated and regular revised projections as required to the Trust Manager and/ or Head of Partnerships Fundraising
• Meet agreed annual income targets
• Research and secure repeat gifts from current Charitable Trust supporters and develop and implement robust stewardship plans.
• To identify research and apply for funding to new prospective funders whose funding priorities match the Fund’s aims and make appropriate funding applications with the aim to achieve new income foster new fundraising relationships and monitor progress
• To manage a trust prospect pipeline, offering clarity on relationship at various stages of the cultivation cycle ensuring each is moved through the relationships management process.
• Ensure restricted income is accurately recorded and allocated.
• Use the Fund’s events as means to thank and engage Trustees and Trust Correspondents as appropriate
• Ensure Charitable Trust donations are acknowledged promptly and appropriately as well as providing regular reports and updates to funders.
• To develop and maintain strong personal relationships with contacts in trusts and foundations
• To articulate clearly and persuasively the Fund’s messaging and service impact to a wide range of audiences including (prospective) funders, referrers and influencers.
• Use the Funds contact database to accurately record relevant information and communication with donors and to report and analyse performance and income in the programme

Welfare Information collation and research

• Work closely with Welfare colleagues to identify funding project ideas and work with funders and within the team and to develop and write compelling proposals for support
• Work closely with the Trust Manager and fundraising colleagues ensure the organisations fundraising Case for Support continues to be relevant and compelling.
• Attend Welfare meetings as agreed with the Trusts Manager to obtain information and updates on key welfare services and collate information and report back to the wider team on useful developments
• Work closely with Welfare data teams to collate and obtain useful data and statistics to evidence impact to funders and to support geographical targeted applications to funders
• Advise fundraising colleagues on areas of welfare that require funding and ensure services are not unnecessarily overfunded
• Track progress on welfare projects and share updates on welfare services funded by donors with colleagues to inform their reporting.

Other

• Keep up to date with developments within the voluntary and corporate sectors through relevant publications, websites, training events, conferences and networking, identifying and capitalising on relevant opportunities for RAF Benevolent Fund as agreed with the Trust Manager
• Ensure implementation of and adherence to all relevant RAFBF policies and procedures and GDPR compliance across all direct marketing activity.
• Such other duties as may reasonably be required.

Person Specification

COMPETENCIES REQUIRED FOR THE ROLE

• Job Knowledge
• Persuading, influencing and negotiating
• Presenting and communicating information
• Proven Ability to deliver results and meet/exceed customer expectations
• Relating and networking
• Written and verbal Communications
• Writing and reporting
• Working with people
• Adapting and coping
• Accuracy, attention to detail and Time Management
• Planning and organising
• Research skills and knowledge of funding sources

QUALIFICATION(S), KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED FOR THE ROLE

Academic/Professional Qualification(s) or equivalent:

Essential

• Degree level education or equivalent vocational qualifications/experience

Desirable

• Institute of Fundraising certificate

Knowledge/ Experience:

Essential

• Proven experience of trust fundraising
• Proven experience of securing 5 figure grants 
• Able to manage and prioritise own workload and work against tight deadlines
• Able to communicate effectively, empathetically, concisely and confidently on the telephone, in writing and in person to a wide and varied audience
• Systematic in planning and executing activities
•  Analytical and high attention to detail
• Budgetary and financial skills
• Excellent interpersonal skills
• Understanding of the UK funding environment and good practice
• Commitment to the values and ethos of the RAFBF
• Knowledge of fundraising practice and standards, including data protection/ GDPR, charity law and charities act 1992 and 1993

Desirable

•  Proven fundraising research and data analysis skills
•  Familiarity with fundraising CRM databases eg CARE or Raisers Edge
•  Experience in the not-for-profit sector

Other Requirements:

· Travel to other Fund and UK locations (as appropriate).

· Carry out any other duties that are within the scope of the job as requested by the Head of Relationship Marketing

Senior Programme Manager (Youth Outreach Programme)

Full time at 35 hours, Office Based, London, UK

Salary: £42,000 - £52,000

Permanent

GamCare is the UK’s leading provider of advice and support to problem gamblers and their loved ones. It’s flagship Youth Outreach Programme “BigDeal” is expanding, and a new support service for young people will be launched in April 2020. The programme is designed to deliver education to young people on safe gambling choices over the next four years.

GamCare seeks a Senior Programme Manager to oversee the expansion of the programme as well as its continued success across the UK.

The SPM will continue to strategically develop the Programme to ensure that impact is maximised, the programme is championed, both internally and externally, and that all aspects work effectively together and alongside GamCare’s other services, programmes and operations.  The post holder will seek out innovative development opportunities and use their significant networking skills to ensure the continued success of the programme.

The postholder will be a dynamic, self-motivated, experienced programme manager with excellent communication and planning skills. They will need to be able to engage and work with a wide range of staff and stakeholders, and be a strong champion of activities in a quickly changing landscape.

GamCare’s central London office is a friendly, collaborative and energetic environment.

Key Responsibilities include:

• Lead GamCare’s Youth Outreach Programme, oversee its successful expansion and continue to strategically develop the Programme.
• Provide strategic oversight of the whole Programme, ensuring that it demonstrates impact and continues to attract funding opportunities.
• Establish and maintain relationships with networks of stakeholders to champion the programme and generate external support.
• Identify and pursue innovative development opportunities; leading the programme in lucrative new directions as opportunities arise.
• Provide line management of the Youth Outreach Manager, Northern Ireland Development Manager and Digital Communications Manager, as well as oversight of the wider Programme Team of c.25 staff.
• Hold accountability for the Programme operating within timescales and budgets, and for meeting the KPIs set by the funder.

To apply, please go onto the GamCare website and complete an application form and Equal Opportunities Monitoring Survey.

Please note we do not accept CVs

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <name of vacancy>

Please note that if the subject is not correct, you may not receive a confirmation.

Previous applicants need not apply

To discuss the role further please email Jenny Brace (Head of Programmes). Application forms forwarded to this email will not be accepted.

There is no application deadline for this role.  Applications will be reviewed and interviews conducted on a periodic rolling basis.  If you do not hear back from us within two weeks of submitting your application, please assume that we will not be taking your application any further at this time.

Fixed term to December 2020

Unicef ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

The Data Team is part of the Information function at Unicef UK and provides colleagues with the technology, services and capability to fulfil data-driven activity, primarily in support of fundraising and advocacy.

The Marketing Data Selections Officer is responsible for supplying high quality, timely data for marketing campaigns and provides subject matter expertise on database marketing and data selections to colleagues across Unicef UK.

Adept at SQL and data manipulation, the successful candidate will have experience of problem-solving and working with data in CRM systems.  They will be comfortable working with datasets to spot anomalies and draw conclusions on how the data they work with supports business outcomes, while ensuring it is managed in line with compliance.

To apply, please visit our website via the button below.

Closing date: 5pm, Tuesday 3 March 2020.

Interview date: Tuesday, 17 March 2020.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level at Unicef UK. We want to do this because we know greater diversity will lead to even greater results for children.

Unicef UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)