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Page 32 of 36
London, Greater London (On-site)
£65,991 per annum plus London Weighting Allowance (£6,894) and Annual Subsistence Allowance (£3,489)
Full-time
Permanent
Job description

An exciting and challenging opportunity to lead and develop IT provision in the UK’s largest union.

The Head of IT Support is responsible for UNISON’s entire technology infrastructure, and provision of systems and services to all our staff, members and lay officers.

High-quality customer service to all our users is central to this role. To this end, you will ensure UNISON’s IT infrastructure is reliable and secure; that systems are modern and effective; and that we embrace innovation, taking advantage of new developments to further the union’s objectives.

The Head of IT Support controls a substantial budget (£10m), and needs to balance providing the best technological solutions for UNISON while ensuring members’ money is spent wisely for their benefit.

A team of in-house IT management and support staff will report to you. You will also manage our IT Managed Service provider, and direct relationships with suppliers of other IT services.

Application resources
Posted by
UNISON (The UK trade union) View profile Organisation type Non Charity Employer
Posted on: 08 May 2025
Closing date: 27 May 2025 at 17:00
Job ref: ORD/85
Tags: IT, Business Development, Customer Service, Programme Management, Supply Chain

The client requests no contact from agencies or media sales.