Senior Digital Content Manager Jobs in Marylebone, Greater London

JOB DESCRIPTION

Title of Post: Financial Assistant

Responsible to: Head of HR & Administration

Hours: 32 hours per week

MAIN PURPOSE OF THE JOB

The main responsibility of this role is to assist the Head of Resources in the efficient and smooth running of financial functional activities of the charity.

DUTIES AND RESPONSIBILITIES

1. Process and prepare financial and business forms for the purpose of checking account balances, facilitating purchases, etc.

2. Perform routine calculations to produce analyses and reports as requested by the Head of Resources and assisting in developing and maintaining all financial reporting within the charity.

3. Assisting in the preparation and maintenance of the charity’s annual income and expenditure budget.

4. Assisting in monthly bank reconciliations and other balance sheet accounts.

5. Dealing with finance related queries from staff, senior management, supporters, and suppliers.

6. Maintenance and reconciliation of direct debits, standing orders and other online donations.

7. Supporting the financial controller in the planning and preparation of statutory accounts and the annual audit.

8. Ensuring accurate gift aid records are maintained for supporters and conducting the annual gift aid claim.

9. Assisting in the maintenance of all accounting records on an ongoing basis to ensure:.

             a.   All income and expenditure are properly approved, banked and processed in a timely manner.

             b.   Monthly cash/cheque management and bank reconciliations are carried out and recorded.

10. Undertaking any other accounting duties that may be required and providing cover when other staff are absent.

PERSON SPECIFICATION

Required Elements

• Ability to collaborate and work effectively with Stella Maris staff, volunteers, and supporters.
• Accuracy, numeracy, organisation, and strong attention to detail.
• Excellent mathematical skills.
• Integrity, honesty, and customer-service skills.
• Solid communication skills, both written and verbal.
• Superior attention to detail.
• Computer skills such as experience in working with spreadsheets and accounting software. Confident in using IT software such as Microsoft office suite (Word, Excel) and CRM databases.
• Ability to work flexibly and to use own initiative to meet demands of job.
• Strong commitment to team working, and an ability to build strong, mutually beneficial relationships with colleagues across whole organisation.
• Commitment to high quality service, best practice, and best value in all aspects of the charity’s operation.

Desired Elements

•  Associate or bachelor’s degree in business, finance, accounting, or a related field.
• Knowledge of the wider UK charity sector.
• Experience of working with a CRM database is desirable.
• Knowledge of the wider UK/international maritime sector.
• Knowledge of the Catholic church.
• Experience of working in a UK charity sector.
• Understanding of the Vision, Mission, and Values of Stella Maris.

This is an exciting opportunity to join our friendly Healthwatch Redbridge team as we advance to the next phase of our work.

The post holder will be highly organised and motivated with strong administrative and social media experience to support the team’s daily activities.

You will be part of a team that has a real say in developing health and social care services and liaises with senior professionals and clinicians to help deliver change for local people.

Main aims of the role:

• Work collaboratively with the Chief Executive Officer, HWR Board, Staff and Volunteers to develop print and digital communications and printed materials to support the work of Healthwatch and its outreach and engagement activities.

• Develop relationships with sector, national and local media

• Ensure a consistent brand and identity is maintained and support colleagues to ensure quality communications across all products and initiatives.

• Manage the HWR digital and print communications channels, such as enewsletters, social media and print newsletters. • Ensure and maintain the online/ Web presence of Healthwatch including Twitter and LinkedIn

• Secure local, regional and national press coverage of HWR work in a variety of publications.

• Support and sustain information, advice, and signposting services to ensure individuals are directed to appropriate health and social care services.

• Promote equality, diversity and inclusion by ensuring that communications are accessible to all segments of society.

• Publicise volunteer opportunities and their role in improving the delivery of health and social care services.

• Ensure compliance with Healthwatch England brand guidelines and protocols.

• Co-ordinate the design and production of press releases, information and promotional materials required by the team.

• Assist the CEO and the team with the production of reports as required.

• Review and monitor materials produced by other organisations and feedback areas of potential interest to the team.

• Provide general admin cover for the Healthwatch Redbridge office – answering telephones, dealing with general enquiries and visitors to the office.

Main activities of the role:

• Collate copy, edit content, design, and launch print reports on the work of Healthwatch.

• Collaborate with staff across Healthwatch to develop outstanding digital and print content for all HWR channels.

• Collate, develop, and manage content for the HWR website and ensure the website is kept up to date.

• Collate, develop, and manage content for Healthwatch email marketing.

• Manage the HWR social media presence with engaging content.

• Support the delivery of Healthwatch events and engagement programme.

• Monitor effectiveness and impact of all communications activities, making recommendations for change.

Please see attached PDF for full details.

*Please be aware that we are currently advertising this role as Membership Operations Team Supervisor on external job boards, to help us target the right applicants. However, internally and on the RCR Website, this role is known as Membership Operations Team Leader.*

We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity. 

The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.

As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.

If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.

What you’ll do:

• Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
• Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
• Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
• Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
• Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
• Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
• Management of budget lines assigned to operational activities to ensure favourable terms are achieved.

What you’ll need:

• Knowledge of membership systems and procedures.
• Experience of managing a high degree of administration processes efficiently.
• Knowledge and experience of using a database and managing data quality.
• Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
• Demonstrable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
• Strong interpersonal and customer service skills.
• Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role, the RCR and instructions on how to apply in the candidate pack.

Permanent/Full time (flexible working options available)

Hybrid - Farringdon, London

Closing date: 3rd June 2024

Ref 6719

Save the Children UK has an exciting opportunity for a passionate fundraiser with expertise in delivering integrated multi-channel marketing campaigns to join us as our Marketing Manager (Legacies and Mid Value). 

About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About you 
As our Marketing Manager (Legacies and Mid Value), you will play a pivotal role in shaping the marketing strategy and delivery for these two priority areas, building deep connections with supporters, prompting action, and driving income growth. Working closely with the Senior Manager (Legacies and Mid Value), your focus will be on working with the team to attract and steward supporters, growing consideration and donations and delivering a sector-leading legacy and mid-value programme. Here you'll play a pivotal role in driving effective marketing campaigns that connect deeply with our supporters, inspire action, and fuel our mission to create lasting change for children worldwide. 

In this role, you will: 

• Collaborate within a multi-disciplinary team to retain and engage supporters, leveraging insights and data to build enduring relationships. 
• Execute multi-channel marketing campaigns aimed at driving ambitious income and loyalty targets. 
• Lead legacy and mid value marketing efforts across Direct Mail, Telemarketing, and digital channels. 
• Craft a cohesive supporter experience across all touchpoints, fostering deeper engagement and long-term value. 
• Develop compelling marketing assets and content plans that drive engagement and action. 
• Foster relationships with external partners, motivating them to deliver excellence for Save the Children. 
• Analyse marketing effectiveness, utilizing supporter insight and data analysis to drive continuous improvement.

To be successful, it is important that you have: 

• Experience in growing existing customer or supporter value. 
• Proven experience of planning direct marketing campaigns, including campaign development and data led decision making. 
• Possesses technical skills in retention marketing, supporter stewardship, and audience planning. 
• Expertise in multiple channels, such as Telemarketing, print and digital. 
• Project management experience with the ability to deliver complex projects on time and within budget. 
• Effective management of external partners, such as telemarketing agencies, creative agencies, and fulfilment agencies. 
• Strong numerical and critical thinking skills for data analysis. 

Ways of Working:
The majority of our roles can be performed remotely in the UK. However, for this role, you will be required to work from our Farringdon Office in London on average 1 day a week. Travel costs to your contracted office will be at your own expense.

What we offer you: 

• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 
• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. 
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Commitment to Diversity & Inclusion: 
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

E- Commerce Manager 

(UK wide) 

£36,629 per annum (pro rata for part time hours) 

(Ref: SUS4265) 

Full Time 37.5 hours per week – happy to talk flexible working 

Base: Hybrid, work from home or from your nearest Sustrans Hubs 

About the role 

This is an exciting opportunity to work with Sustrans as part of the Fundraising and Supporter Engagement team as the E-Commerce Manager. 

In line with our ecommerce strategy, Sustrans has invested over the past years to increase sales through our e-commerce shop and now needs to find new approaches to maximise revenue.  

As the E-Commerce Manager, you will be responsible for maximising e-commerce revenue by optimising the martech stack, improving audience insights, product development/management and  promotion through digital and offline marketing channels. 

As part of the Fundraising and Supporter Engagement team, you will work closely with colleagues in Supporter Engagement and Giving, Strategic Communications, Finance as well as external agencies and suppliers. 

This role has line management responsibilities for two-part time colleagues, the E-Commerce Promotions Officer and the E-Commerce Products Officer. 

We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearby office hub. 

About you 

You should have experience of leading, motivating and managing a team as well as demonstratable experience of working in e-commerce ideally in cycling/outdoor or an allied industry.   

You will have previously improved customer experience and increased loyalty, as well as having worked with Shopify, website content management systems and ideally integrations with Facebook and Amazon. You will be skilled in project delivery to agreed deadlines and budgets. 

You will need to be experienced in delivering, interpreting and actioning insight through high quality, consistent data to increase sales and of using paid and organic channels including SEO. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer 

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.

Wellbeing 

28 days’ leave per annum plus bank holidays for full-time working 

Ability to buy an extra week of annual leave (pro-rata for part-time staff) 

Staff volunteer days 

24/7 free, impartial and confidential support service 

We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial 

Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans 

Bike, computer and season ticket loans 

Discount benefits 

London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) 

Death in Service benefit – 3 x annual Salary 

Family Friendly 

Enhanced maternity and paternity pay 

Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

Additional information 

Closing date for the receipt of completed applications is 23:59, 09 June 2024.   

Interviews will take place in via MS Teams during the week commencing 24 June 2024 

About Sustrans 

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.  

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone. 

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.  

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.  

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.   

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

The Senior Communication Assistant (Multimedia) will support the IOM UK Mission to raise its profile with its stakeholders and in the public domain, and to raise awareness of key issues for a more informed discourse on migration in the UK and in all areas where IOM UK-led projects and programmes are implemented.

Under the overall supervision of the Chief of Mission and the direct supervision of the Media and Communication Coordinator, the incumbent will be responsible for producing high quality multimedia content that highlights, explains, and promotes the work of IOM supporting migrant inclusion and migrants’ rights and empowerment. 

The incumbent will provide specialized support for the identification and production of compelling and impactful audio-visual stories, narratives and reports about IOM UK-led work and activities, using video, photography and audio, and other technologies.

For more details about the role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers

About INTRAC

INTRAC exists to promote positive social change. We do this by strengthening the wider ecosystems of civil society support and also by supporting civil society organisations themselves. So that these organisations are better able to develop, engage with others, and do what they want to do, better. We are a group of ethical and values-driven practitioners with expertise in civil society strengthening. Through our staff and global network we provide consultancy services, training and practical resources to support civil society actors in different ways.

We are particularly focused on organisational change and strengthening and providing support to strategy development, evidencing impact, and capturing, and responding to, learning. We work with organisations, movements and networks, and to strengthen the enabling environment for civil society. Our ambitious new strategy focuses on strengthening civil society ecosystems, rooted in local culture, methods, practices and knowledge bases, and connected to global learning and debate to enable further sense-making and collective action to change how civil society is supported.

About the role

As Senior Consultant – Organisational Development you will play a central role in the design and delivery of INTRAC’s Organisational Development (OD) offer as a core member of INTRAC’s OD Team. This includes contributing to a portfolio of OD consultancy, research and training assignments, either in a lead role, or as part of small or multi-disciplinary team with INTRAC network members, staff and partners, building on your expertise.  You’ll be responsible for providing a mixture of content expertise, quality assurance and job management as well as designing and delivering training and facilitation sessions – often online, with participants from a range of contexts. You’ll help us build a global network of consultants, nurturing existing and new relationships, developing partnerships and securing resources.

In return we offer a competitive package and a chance to work in an established and well-regarded not-for-profit, focused on transforming and strengthening the ecosystem of civil society support, the way we do consultancy work, and wider systems change. You will also have the opportunity to learn from INTRAC’s wider research, training and consultancy work, delivered by specialists in this field from around the world.

Join the ACU as the Marketing and Communications Officer and use your communication and marketing skills to help us build a better world through international collaboration in higher education.

The ACU offers a unique opportunity to make a real difference in the higher education sector. We are one of the largest, most diverse international university networks, bringing together over 400 universities in 40 countries. Championing the power of higher education to improve lives, we support our members – and our people – in contributing to sustainable development across the Commonwealth and beyond.

The role
The Marketing and Communications Officer supports the delivery of multichannel marketing and communications campaigns for a portfolio of projects from across the Association of Commonwealth Universities’ (ACU’s) membership, scholarships, and programmes and projects business units.

This role has a particular focus on the project management and production of engaging print publications for the ACU’s programmes, and social media and email campaigns which drive engagement and conversion. As well as working within a team of 4 other MarComms colleagues, you will be working closely with colleagues across the ACU, such as the Senior Communications and PR Officer, colleagues from within the Commonwealth Scholarship Alumni team, the Commonwealth Scholarship Programmes team, and the ACU Programmes team, to help promote the programmes, grants, and projects run across the ACU.

The postholder will be advised by the Senior Marketing and Communications Manager of the priorities for the role over the year, including compilation, copyediting, and visual editing of the Commonwealth Scholarships Commission’s (CSC’s) Annual Report, two Common Knowledge magazine editions, assistance with 65th Anniversary campaign activities, CSC and ACU website updates, a regular programme of mailings, and support with general Scholarship and programme promotion over social media.

Who are we looking for?

You will need:

• Excellent content compilation, copywriting, and copyediting skills, including writing for (and understanding of) different audiences and channels, and sensitivity for different cultural contexts, with excellent attention to detail. 
• Ability to work collaboratively across teams to fulfil joint objectives.
• Experience of editing and proofreading content for publications, such as reports and/or magazines.
• Experience of working with external suppliers and internal stakeholders on the production of publications, including commissioning content and working to production deadlines.
• Experience of producing and uploading digital content for multiple platforms and channels, e.g. websites, Facebook, Twitter, YouTube.
• Experience of achieving impact, engagement, and conversion through multichannel marketing and/or communications campaigns.
• Ability to manage multiple priorities and work to deadlines. 
• Ability to be flexible to respond quickly to shifting priorities, with advice on priorities from the Senior Marketing and Communications Manager.
• Proficiency in the use of the Microsoft Office 365 suite.
• Proficiency in the use of Canva graphic design software.

What to expect:

We see equality, diversity and inclusion as fundamental to our mission and we value the many different perspectives that people from all backgrounds bring to our collective performance (you can find out more about our commitment to equality, diversity and inclusion and safeguarding on our website by clicking here).

We believe in investing in all our people and creating cultures in which everyone can thrive.

We offer a fantastic package of benefits including:

• 27 days annual leave, plus 8 bank holidays (pro rata for part time employees), plus 4 Christmas closure days
• Generous pension scheme – 5% employee contribution, 10% employer contribution
• Volunteering days
• Enhanced maternity, adoption, paternity and shared parental leave
• Give As You Earn charitable donations scheme
• Cycle to work scheme
• Sabbatical leave
• Ability to request flexible working from day one

Closing date: 7 June 2024.

If we receive sufficient applications before the closing date, interviews may take place earlier, so you are encouraged to apply early. 

The International Fund for Animal Welfare is a global non-profit helping animals and people thrive together. We are experts and everyday people, working across seas, oceans, and in more than 40 countries around the world. We rescue, rehabilitate and release animals, and we restore and protect their natural habitats. The problems we’re up against are urgent and complicated. To solve them, we match fresh thinking with bold action. We partner with local communities, governments, non-governmental organisations and businesses. Together, we pioneer new and innovative ways to help all species flourish. 

We’ve been around for fifty years, but we know our solutions can’t stay the same. We have to be nimble, curious, and open to new partners. In short, we have to think, and act, differently.

Across six continents and the ocean, we have rescued more than 200,000 animals. That’s just a fraction of the number of animals living in distress, to be sure. But when we measure our progress, we find cause for hope.

Position Summary/ Objective

A new role within our European region, the Paid Social Media Specialist will be working closely with our Senior Digital Marketing Lead (UK) to deliver world-class paid media campaigns on multiple digital platforms in multiple countries.

This role will work across IFAW’s four fundraising markets in Europe: France, Germany, Netherlands and the UK to grow our paid media revenue. The role will focus on Social and Search advertising but also to experiment with new emerging platforms.

Directly reporting to the Senior Digital Marking Lead in the UK this role will coordinate and plan new paid social campaigns and content, working closely with the Digital Leads, and the Senior Fundraising and Marketing Manager, to roll these out across our markets.  You will work across a variety of channels such as Meta/Facebook, Instagram, TikTok, Twitter, Reddit, Bing, Google, YouTube, Pinterest, Spotify and more.

Role and Responsibilities

Working with the Digital Marketing Lead in each country (France, Germany, Netherlands and UK), the role will:

· Coordinate, develop, execute, and optimize paid digital campaigns from conception to launch and completion across EU fundraising markets.

· Building out media buys for various ad platforms and overseeing the day-to-day execution of paid media to support each market.

· Work closely with Digital Marketing Leads to agree on campaigns, budget allocation and spend, ad grouping and audience targeting.

· Support and contribute to the creative process of building advertising campaigns. Including video creation specifically for advertising.

· Conduct in-depth keyword and website research, and suggest landing pages optimization

· Maintain knowledge of industry best practices and new technologies.

· Working cross-departmentally, specifically with the Content team.

· Identify and suggest new emerging platforms and avenues for digital outreach

Qualifications and Education Requirements

· 5 + years’ experience with digital paid media, specifically with Meta and Google advertising.

· Excellent understanding of creating and implementing paid media campaigns with prior campaign examples (across multiple countries/markets a plus). 

· Ideally completed advertising certifications (for example, Meta Certified Media Buying Professional, Google Analytics 

· Extensive experience in creating digital ad assets and copy, including video.  

· Video creation skills specifically for advertising, experience working with Adobe Creative Suite tools

· Fluency in working with analytics platforms, for example Looker Studio

· Goal driven, extremely analytical, with the ability to make data-based decisions and conclusions

· Excellent communication skills to present the results of campaign performance verbally, as well as provide clear and concise reports.

· Fluent English (spoken French, German or Dutch is a plus).

· Interest in IFAW’s programmatic work and global wildlife conservation issues

· Self-starter with ability to jump into a hectic situation to provide support

· Highly organized and self-motivated; able to manage and prioritize multiple projects, desire and capability to work in agile, fast-paced and demanding environment

· Ability to work independently and as part of a regional team under tight deadlines

· Problem solver and creative thinker with strong attention to detail

At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.

UK Office Benefits

• 8 % employer pension contribution
• 25 days’ holiday + public holidays + 5 discretionary days
• Cycle to work scheme
• Newly renovated, modern office
• Dog friendly office

Closing date for receipt of applications: 10 June 2024

DETAILS

• Salary: GBP 60,000-65,000 depending on experience (the range is aligned to London cost of living and would be adjusted according to the appointee's location)
• Location: Flexible. But must be prepared to work at least four hours per day 1300 – 1700 Coordinated Universal Time.  Location in London or Berlin may be an advantage.
• Contract Type: Full-time, open-ended contract
• Closing Date: 9 June 2024
• Interview Dates: 14 & 17 June (first round interviews), 19 June (second round interviews)

TO APPLY

Complete and return our application form via our jobs portal. Kindly note that the application form is required; we will not accept CVs.

The Business & Human Rights Resource Centre is seeking a Head of Communications to lead our high-performing communications team. The successful candidate will lead strategic, high-impact external communications across the organisation. They will work closely with our global team across 30 countries involved in research and analysis. They will bring talent, enthusiasm, knowledge and experience. This role currently manages a team of five and reports to the Executive Director. The communications team is tasked to ensure strategic and effective media, social media, and delivery of our digital platform to drive change.

About us

Business & Human Rights Resource Centre is a global organisation committed to cooperation with diverse actors in our movement. We have more than 80 global team colleagues based in 20+ countries around the world, who work with a wide network of human rights advocates.

We seek a world where transformed business contributes to a just and regenerative economy that delivers shared prosperity and climate security; respects human rights and provides redress for abuse; and ensures greater equality of power and wealth. We stand with, and amplify and support, the voice and work of partners, allies, and movements in seeking to create linkages between grassroots experience and regional/international decision-making. We build and deploy evidence to influence decision-makers in governments and businesses towards transformative norms, regulations, and re-aligned business incentives that deliver systemic shifts from exploitative business behaviour towards a rights-respecting and regenerative economic model.

Responsibilities

• Lead strategic communications: Lead the strategic evolution of our global communications as a critical component of our strategies to make change happen. Drive impact by building strategic media and digital outreach that amplifies the work of ourselves and allies, and influences key audiences. Work across our global team to develop a shared understanding of grand strategy, key audiences, the fast-changing context, and how communications can drive positive change. With the management team, set the organisation’s communications strategy and ensure we have the right skills, knowledge, and connections to deliver it. Collaborate with regional and thematic leads to ensure our communications strategies help deliver the human rights impact our programmes seek with allies.
• Lead the communications team: Support a strong team, nurturing their skills to inspire effective and high-impact communications, with an emphasis on digital first. Ensure the work of the team is expertly planned and executed within budget and meets donor requirements. Deliver our performance management system throughout the year to ensure support, well-being, and accountability. Work with the Senior Management Team to manage strategic and operational opportunities and risks.
• Drive and execute innovative, advocacy-oriented communications: Work with senior management, regional and thematic teams to drive a dynamic approach to communications, alongside spotting proactive and reactive opportunities, building higher-level relationships with journalists and partners, and developing tactical approaches. Play an active role in executing impactful, advocacy-oriented communications strategies for key products and events.
• Digital action platform and technology: Work with the Web Content and Digital Officer to manage the development of the Resource Centre’s leading multi-functional digital platform, and our substantial data as compelling evidence. Develop an understanding of the organisation’s target audiences and ensure we deliver features that effectively support them to effectively organise and present their research data and promote human rights in business.
• Programme design and fundraising: Work with our development (fundraising) team and programme leads to ensure communications, and digital technology work is built into project design and budget, and that funders’ information needs are well-served.

Key competencies and attributes

Strategic communication: At least 5 years’ experience delivering top class communications and expert understanding of how strategic communications deliver change. Demonstrable experience in strategy design and execution. Sharp news sense and editorial judgement; strong grasp of the power of social media to make change happen; and a global perspective to communications.

People manager: At least 3 years’ experience in line management. Experience in nurturing and sustaining a high performing team that thrives in a diverse, and global context. Demonstrable success in supporting project teams to deploy communications strategically for impact.

Project manager: Track record of leading and/or implementing complex communications projects including planning, execution, and evaluation. Demonstratable success planning communications for a busy organisation working closely with allies.

Digital technology & data: Experience of design and delivery of website, digital tools, and data to make change happen. Experience of working with developers to manage and maintain a website.

Human rights, and economic justice expertise: Familiarity with social justice or human rights issues and a willingness to keep up to date. Experience communicating economic justice and human rights issues desirable.

Team player: Experience of, and commitment to, working in high-performing teams that are highly collaborative and focused on outcomes. Experience of working with colleagues remotely, and in multicultural and diverse working environments desirable.

Networking: Track record of developing strategic relationships to enhance communications and advocacy efforts, e.g. civil society partners, consultants, journalists, opinion-formers. Experience building relationships of trust and joint action with allied organisations is strongly desirable.

Languages: Must be fluent in English. Additionally, French, German, Chinese, Arabic, Spanish, Portuguese, or Russian language skills would also be an asset (all languages of our digital action platform).

Business & Human Rights Resource Centre is a diverse, global team. We are committed to providing equal opportunities for everyone regardless of their background and we acknowledge that people from certain backgrounds are under-represented in progressive movements. We particularly encourage applications from Black, Asian, Latinx and other minorities, people with disabilities, and people who identify as LGTBQ+.

At Ambitious about Autism, we're currently looking for a Policy and Campaigns Officer to join our team on a part time (0.4 FTE) basis.

The postholder will have a track record of influencing policy and an understanding and passion for issues affecting autistic children and young people across a range of areas, including education, employment, health and social care. You'll gather evidence and data that will influence change, using your written and verbal communication skills to engage with a wide range of audiences on our strategic priorities and raise awareness of our work.

You'll engage with autistic children, young people and their families to understand their priorities and embed their needs in our communications and policy work. You'll identify opportunities to communicate AaA's policy position and respond to these appropriately, working closely with the communications team to draft impactful statements, as well as web and social media copy.

We are looking for someone who has:

• Experience of working in a policy role, ideally in a relevant sector.
• Ability to identify appropriate sources, evaluate and analyse data and evidence to provide up-to-date, accurate information.
• Experience of producing high quality policy-related documents, as well as being able to write engaging pieces for a range of audiences.
• Experience of using social and digital media to develop and promote policy work.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

We are looking for an experienced Head of Communications to lead on all of our external communications in the UK. You will have overall responsibility for brand, content, digital and social media, media/PR and celebrities, leading a team of 9 in a Fundraising and Communications Directorate of 35. The Communications team has grown considerably in recent years, with investment in digital mobilisation, content, brand and celebrity management now paying off. You would be joining the organisation at an incredibly exciting time as we prepare to launch a global brand campaign, forge new partnerships, increase our social media following and digital advocacy and acquisition, attract more celebrity ambassadors and capitalise on the number of our supporters growing to tackle the biggest issues of our time.

We believe there is untapped potential across fundraising and communications, and that Action Against Hunger’s cause, being tangible, focused and easy to explain, gives a platform for further innovation and growth in all areas of our work. As Head of Communications, you would join an established and experienced leadership team – both in the UK and globally - and be expected to develop and deliver strategy, make key decisions, manage resource and manage risk. You would lead a passionate and skilled Communications team who get the job done to an exceptionally high standard and who know how to have fun along the way.

This role offers a fantastic opportunity for a seasoned comms professional to use their experience, technical knowledge and leadership skills to build on the recent transformation in our communications and make a lasting difference to famine and malnutrition worldwide. We would love to have you join our team. 

For more detailed information on the role, please download the attached pdf Job description.

Closing Date: 13 June 2024 at 23:59.  Interview Date: 24 June 2024.

Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.

• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.

In their search for two new Management Accountants on a permanent basis. The National Archives are a non-ministerial department, and the official archive and publisher for the UK Government, and for England and Wales. We are the guardians of over 1,000 years of iconic national documents.

Operating within the Management Accounting team, the role holder will act as a Management Accountant for the business area(s) for which they are made responsible. Working directly with budget holders / project owners, Heads of Department and Directors, they will manage all aspects of their management accounting and financial planning services providing incisive, value-add financial support and analysis which facilitates effective decision making.

The organisation:

We are expert advisers in information and records management and we work with partner across the cultural, academic and heritage sectors. We fulfil a leadership role for the archive sector and work to secure the future of physical and digital records. We collect and secure the future of the government record, from Shakespeare’s will to tweets from Downing Street, to preserve it for generations to come.

The role:

• Be responsible for the provision of timely, accurate, relevant management information to all levels of management within assigned Directorate(s), regularly reviewing this information with the senior management team. This will include provision of monthly reports, critical review of results, value-add analysis, explanation of variances and early identification of potential issues / opportunities.
• Proactively provide improvements to procedures, applying sound judgement based on knowledge and experience.
• Be responsible for providing analysis that informs and supports effective decision making
• Apply various tools such as investment appraisal techniques to better inform decision making.
• Support the business in gathering evidence to assess the costs, benefits and risks of a wide range of delivery options when making commercial decisions, and provide advice which helps secure value-for-money (vfm).
• Support the business in the development of detailed business cases.
• Build strong and positive relationships with budget holders and senior managers (notably heads of Departments), providing the necessary assistance and professional advice to assist them with the financial aspects of their duties.

The successful candidate will:

• Be a fully qualified Accountant.
• Have strong analytical skills, able to identify and interpret trends and improve financial forecasting
• Have the ability to understand the strategic business goals of an organisation, able to ‘look beyond the numbers’ and understand the wider business context.
• Be a team player, with exceptional interpersonal skills, able to work with a diverse and broad range of stakeholders across the organisation. Demonstrable ability to influence.
• Have good written and oral communication skills, able to communicate clearly, concisely, accurately and in ways that promote understanding but stands ground when needed
• Have strong finance system skills including advanced Excel skills

Desirable criteria:

• An understanding of accounting policy and an appreciation of the implications for an organisation of Government legislation and accounting standards

This position will be based officially at the head office in Kew and will require the postholder to work from the office three days a week.

Applications will be under constant review before the closing date, so please apply via the link or contact  Katie Moore at our retained search agent, Robertson Bell. Please note the closing date for applications is Sunday 9th June 2024.

Security
Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Job Title: Commercial Marketing Executive

Reports to: Commercial Marketing Manager

Direct Reports: N/A

Kooth is a fast growing business with a social purpose. Listed on the London Stock Exchange (LSE:KOO), our mission is to provide welcoming and effective digital mental health support to the nation.

Working in partnership with the NHS, we are already the UK’s largest digital mental health platform for young people aged 10-25. We are now rapidly expanding into supporting the NHS adult population, providing corporate solutions to help build mentally healthy businesses, and expanding internationally.

Role Objective

To work with the Commercial Marketing Manager to drive commercial interest in Kooth Digital Health’s services in the UK healthcare setting by supporting the delivery of multi-channel campaigns, online and in-person events and customer database management.

Responsibilities

Digital Campaign Delivery:

• Working closely with the Commercial Marketing Manager, you will be responsible for the day-to-day management and logistics of various commercially focused campaigns ensuring deadlines are met and key milestones and metrics are achieved.
• Assist in planning digital marketing campaigns, providing support in defining objectives, identifying target audiences, and coordinating campaign logistics.
• Aid in the management of content on our digital platforms, such as email, social media, and online advertising, by helping with scheduling, monitoring engagement and responding to inquiries.
• Provide assistance in the implementation and management of email campaigns, ensuring proper organisation of workflows and automated drip campaigns, and helping with metric tracking to inform continuous improvement and conversion rate optimisation efforts.
• Support the creation of digital content by collaborating with internal and external teams to ensure materials align with campaign goals and adhere to brand guidelines and tone of voice.

Event Management:

• Assist in planning and coordinating in-person and online events, including conferences, roundtables, seminars and webinars. Travelling domestically and overnight stays will be required on occasion.
• Support logistical aspects of events, such as venue selection, travel arrangement, and coordinating with vendors and stakeholders to ensure smooth execution.
• Oversee the creation and preparation of event materials as required for in-person events, and manage the use of tech solutions ensuring seamless technology-driven experiences for our online events.
• Provide on-site support during events, overseeing set-up, managing schedules, and troubleshooting issues to ensure a positive experience for all stakeholders.

Marketing Operations:

• Manage marketing automation platform to streamline and optimise lead nurturing, scoring and campaign execution.
• Integrate and maintain various marketing technologies, ensuring seamless communication and data flow between different systems within the marketing technology stack.
• Develop and implement attribution models to track and analyse the contribution of various marketing channels to lead generation and conversion.
• Marketing Dashboards: Create and maintain marketing dashboards that provide real-time visibility into KPIs and support data driven decision making.

CRM and Database Management:

• Oversee the quality and integrity of marketing data, ensuring accurate and up-to-date information in our CRM system (Hubspot).
• Work with APIs to integrate the CRM with other software solutions (Hubspot, Monday, Salesforce, LinkedIn Sales Navigator and more) enhancing functionality and supporting cross-platform data exchange to map the entire customer journey.
• Integrate the CRM with email marketing to enable personalised and automated email nurture campaigns, ensuring accurate audience segmentation and recipient targeting.

Requirements

Essential:

• Bachelor’s or master’s degree in marketing, communications or equivalent work experience (Minimum of 3 years post graduate experience)
• Demonstrable experience in event management as well as evidence of collaborating with a range of internal and external senior stakeholders to deliver high quality, unique in-person experiences
• Proven track record in a previous digital marketing function with evidence of campaigns/collateral/content that you have created or contributed to and insight into their performance
• Proven track record in developing and executing successful email marketing campaigns.
• Proficient in managing customer relationship and content management systems, preferably HubSpot and WordPress
• Demonstrated experience in utilizing data analytics tools for digital marketing insights.
• Successful execution of multichannel marketing campaigns.
• Experience in implementing CRO strategies to improve campaign performance.
• Proven ability to efficiently manage end-to-end projects.
• Demonstrated expertise in managing relationships with key stakeholders.

Desired:

• Experience in crafting SEO-optimized content to enhance online visibility.
• Familiarity with Salesforce and its applications in marketing.
• Strong writing skills with a focus on creating compelling and engaging content.
• Experience in planning and executing digital marketing strategies for events.
• Experience in a similar role within health, social care or healthtech is preferred but not essential.
• A good understanding of NHS landscape and mental health service provision in the UK

Benefits

Are you looking for a fulfilling career with attractive perks and a supportive work environment? Look no further! We're excited to offer an incredible opportunity with a range of benefits that cater to your professional growth, well-being, and work-life balance.

1. Competitive Salary:

Up to £30,000 based on experience

2. Generous Annual Leave:

Enjoy 28 days of annual leave, in addition to public holidays, providing you ample time to recharge and spend quality moments with your loved ones.

3. Professional Development:

Benefit from our yearly professional training programmes, tailored to your career aspirations and designed to enhance your skills and knowledge.

4. Financial Security:

Secure your financial future with our pension contributions and annual company share option awards, giving you a stake in the success of the company.

5. Health and Well-being:

Prioritize your health and well-being with our comprehensive AXA Health Insurance and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of.

6. Life Assurance:

Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing.

7. Flexible Working:

Embrace the flexibility of remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity.

8. Lifestyle Benefits:

Participate in the Cycle to Work Scheme, promoting a healthy and eco-friendly lifestyle, and take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances.

At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression or sexual orientation.

Our dedication to creating a fair and unbiased environment is reflected in all aspects of our recruitment, hiring, and employment practices. We strive to provide a work environment that is free from discrimination, where every employee is treated with respect and dignity.

Request for Reasonable Adjustments:

We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. If you require any reasonable adjustments to ensure your equal participation in our recruitment process, please inform our Human Resources team.

Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone.

Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults . We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. This will include a DBS check.