Senior digital innovation officer jobs in edinburgh

Buglife

Director of Transformation

Location: Flexible within the UK

Salary: c£78,000

Contract: 2-year fixed term

Are you a bold, strategic leader ready to drive transformational change for one of the UK’s most impactful conservation charities?

Buglife is the only organisation in Europe dedicated to the conservation of all invertebrates. As they enter a pivotal phase of growth and innovation, Buglife is seeking a Director of Transformation to co-lead their organisation into a new era of impact, influence, and operational excellence.

About the Role

In a dual-leadership model alongside the Director of Conservation, you will define and deliver a Transformational Change Programme that amplifies Buglife’s mission: securing a thriving future for invertebrates as part of nature’s recovery.

You’ll lead strategic initiatives across systems, people, and processes, shaping a roadmap for sustainable growth and innovation. From organisational design to digital transformation, you’ll be the catalyst for change — building capability, cohesion, and resilience across Buglife.

Key Responsibilities

• Lead discovery and strategic direction, assessing internal operations and external opportunities.
• Develop and deliver a transformation roadmap with measurable impact.
• Inspire and manage cross-functional teams including Finance, HR, Communications, Fundraising and Engagement.
• Champion inclusive leadership, emotional intelligence, and organisational cohesion.
• Shape Buglife’s global growth strategy and explore new funding models.
• Overhaul systems and processes to create a more agile, integrated organisation.

What You’ll Bring

• Proven expertise in transformational leadership, business model innovation, and strategic planning.
• Experience engaging Boards and senior stakeholders with clarity and influence.
• Deep understanding of change management methodologies and programme delivery.
• Commercial acumen and entrepreneurial mindset.
• Strong emotional intelligence and collaborative leadership style.

Desirable: Experience in conservation, environmental or science-led sectors; familiarity with digital transformation and international experience or perspective on scaling impact globally.

Why Buglife?

Buglife is a passionate, science-led charity making a real difference for biodiversity. You’ll be joining at a time of exciting change, with the opportunity to shape the organisation’s future and scale its impact globally. Buglife offers a collaborative culture, flexible working, and a chance to lead with purpose.

Ready to lead transformational change for nature’s smallest heroes?
Apply now and help Buglife build a future where invertebrates thrive. 

We are partnering with GatenbySanderson on this recruitment. For more information and how to apply, please click on the button below.

Closing date:  28 November 2025

GatenbySanderson Interviews:  8 – 12 December 2025

Buglife Interviews: 6 – 15 January 2026

Buglife is committed to equality, diversity and inclusion. We particularly welcome applications from underrepresented groups in the environmental sector, including people from global majority backgrounds, people with disabilities, and LGBTQ+ communities.

Delivery Manager (North) £42,500 pro rata 

The Role 

Are you passionate about creating inclusive spaces where girls can thrive? We're looking for an organised and values-driven Delivery Manager (North) to support the delivery of our groups, trips, residentials and events at GFS. You'll line manage Group Coordinators, ensure operational compliance, champion inclusion, and maintain strong communication with volunteers, groups and external partners across England and Wales. 

About Girls Friendly Society 

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage. 

Why Join Us? 

At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy: 

• Remote working with annual in-person opportunities to connect with colleagues
• 25 days annual leave (pro rata), plus bank holidays 
• Long service leave after two years 
• GFS Pension Scheme with 7.5% employer contribution 
• We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities
• 24-hour access to Employee Assistance Programme 
• Season ticket loan 
• Annual EDI Learning Days 
• Study time and personal training budget nto support your professional development 

Our Commitment to Equality, Diversity and Inclusion 

GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups. 

As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process. 

Key Dates 

• Closing Date: Noon, Sunday 16th November 2025 

• Interviews: Tuesday 2nd December 2025 

The Senior Digital Marketing & Participation Manager will lead the AMA’s marketing and participation strategy, to build financial growth, visibility, and engagement through co-creation with our community of members. This role will integrate brand development with participatory marketing to develop deeper community connections with members and non-members.

We are looking for someone who will champion innovative, inclusive, and data-informed approaches to build the AMA’s profile and amplify the voices of our members. Our ideal candidate will have strong digital marketing experience at a strategic level, be confident in leading and developing a small team, and have a balanced creative and commercial approach.

As a small team, all of our senior roles include an element of practical delivery and administration. We’re looking for someone who can lead at a strategic level, but is also happy and capable delivering some practical elements within their role too.

Essential experience, skills and attributes

• Experience of leading, developing, and inspiring a small team
• Experience of leading successful digital-focused multichannel marketing strategies driving both income and impact
• A data-driven approach and be confident in analysing data and turning insight into actionable strategy
• Experience in building and engaging digital communities or membership growth initiatives
• A passion for the work, potential, and benefits of the Arts Marketing Association

For more information about the role, and who we're looking for, please visit the AMA website to view the full advert and download the job pack. 

Please note: the AMA is a 4-Day Week organisation, so our full time hours are 30 working hours per week (32 including breaks) for full time salary. These are usually worked Monday - Thursday, with Fridays as a non-working day, but we can be flexible on this. 

About Dreams Come True

We deliver moments of magic with lasting impact to children living in poverty who have a serious illness, disability, or life-limiting condition. We are the only wish granting charity focused solely on children living in social deprivation in the UK.

About the Role

Dreams Come True is seeking an ambitious, strategic and highly skilled Head of Fundraising to lead and expand its income generation and manage and drive a high performing team. This senior role prioritises the development and delivery of an ambitious major donor and individual giving strategy - cultivating, stewarding, and upgrading supporters, including high-net-worth individuals and regular donors. Reporting directly to the CEO and working closely with the Senior Leadership Team, you will diversify income streams, maximise philanthropic support, and ensure the charity's long-term sustainability whilst leading, managing, motivating and inspiring the team.

Key Responsibilities

• Develop and implement a growth-oriented fundraising strategy, with a strong focus on major donor fundraising and individual giving (regular giving, donor journeys, legacy giving).
• Build a robust pipeline of major donors, personally managing relationships with high-value supporters, cultivating new prospects, and maximising lifetime value through tailored stewardship.
• Oversee the design and execution of engaging campaigns and supporter journeys for individual and legacy donors.
• Direct and support building other fundraising streams (trusts & foundations, events, digital, community), setting ambitious yet achievable income targets.
• Monitor, analyse, and report on fundraising performance, using data-driven insights to identify opportunities and refine approaches.
• Inspire, manage, and develop the fundraising team, fostering a culture of collaboration, high performance, and innovation.
• Ensure policy, governance and compliance with all relevant fundraising legislation and sector regulation.
• Represent the charity in external meetings, building networks and leveraging senior volunteers and Trustees to extend philanthropic reach.
• Translate complex beneficiary needs into compelling cases for support, proposals, and stewardship reports that resonate with donors and partners.

Person Specification

Essential:

• Demonstrated success in major donor fundraising, including personally securing substantial gifts (five and six figures); proven ability to build from scratch, cultivate and maintain relationships with high-net-worth individuals.
• Proven expertise in individual giving, including donor journeys, donor retention and engagement, and developing bespoke campaigns.
• Strong leadership skills, with a track record of building, motivating, and developing high-performing fundraising teams.
• Up-to-date understanding of the fundraising compliance environment (Fundraising Regulator's Code, GDPR, PECR).
• Outstanding communication, negotiation, and presentation skills, both written and verbal.
• Analytical mindset and the ability to use data to inform strategy, track performance, and drive growth.
• Creative approach to stewardship, recognising, thanking, and meaningfully involving supporters at all levels.
• Passion, resilience, and integrity aligned with the charity’s mission.
• A recognised fundraising qualification (e.g. Certificate/Diploma from the Chartered Institute of Fundraising or equivalent).
• Inspiring and experienced team leader.

Desirable:

• Experience with innovative donor engagement, digital tools, and CRM/database systems.
• Background in a similar scale or mission-driven UK charity.

How to Apply

Apply by submitting a CV and covering letter via CharityJob.

Salary: £53,280 (£66,600 FTE)

Hours: Part-time (30 hours per week)

Contract type: Permanent

Location: Hybrid/Home-based, with occasional travel to meetings as required (travels expenses provided)

About the Role

Buglife is looking for an experienced and values-driven finance professional to join our Senior Leadership Team as Director of Finance.

This pivotal role will lead our financial strategy, planning and governance, ensuring long-term sustainability and impact for our mission to save the small things that run the planet.

Working closely with the Board of Trustees and fellow Directors, you’ll provide clear, strategic advice that supports robust decision-making, transparency and growth. You’ll oversee all aspects of financial management from budgeting and reserves to risk and compliance, ensuring resources are used wisely and effectively.

You’ll also lead and develop a Finance Team, fostering a supportive, collaborative environment through a period of exciting organisational transformation. You’ll drive innovation in financial systems and processes, supporting digital transformation and data-driven decision-making bringing clarity to complex financial issues and helping to shape the systems and practices that underpin Buglife’s future success.

What We’re Looking For

We’re looking for a confident, strategic finance leader with experience in the charity sector, strong technical expertise, and a genuine commitment to environmental and social good.

You’ll bring professional credibility, a collaborative approach, and ability to provide clear advice at Board level. You’ll combine strong analytical skills with collaborative working style and ability to work effectively with diverse stakeholders balancing ambition and accountability while guiding and empowering your team.

A strong grounding in charity finance and governance, with a commitment to sustainable investment and innovation through digital transformation.

You’ll have:

• Senior leadership experience managing organisational finances and producing annual accounts
• A track record of shaping financial strategy in growing or complex organisations
• A professional accountancy qualification (ACCA/CIMA/ACA or equivalent) or equivalent experience
• Strong knowledge of charity governance, financial management, and accounting best practice
• Experience leading and developing finance teams

We’d particularly welcome:

• Experience in the charity, public, or mission-led sector
• A track record of driving innovation through digital transformation and new systems
• Knowledge of ethical investment principles and charity fundraising

Full details of essential, highly desirable, and desirable criteria are available in the recruitment pack on our website.

About Buglife

Buglife is the only organisation in Europe solely dedicated to the conservation of all invertebrates. From bees and beetles to spiders and snails, we work to halt invertebrate extinctions and secure thriving, sustainable populations of these essential creatures, which play critical roles in pollination, soil health, and entire ecosystems. Our mission is to halt the extinction of invertebrate species and secure sustainable populations of these essential creatures. We work across the UK and internationally through practical conservation, public engagement, scientific research, and policy advocacy.

Our projects restore habitats, reconnect landscapes, and raise awareness about the crucial role these small but mighty creatures play in keeping ecosystems healthy. Whether influencing national policy or planting wildflowers in local communities, we’re committed to saving the small things that run the planet.

What We Offer

• A supportive and flexible working environment.
• 23 days annual leave, pro rata (rising to 28 after 3 years service), plus office closure over between Christmas and New Year.
• Enhanced pension contributions.
• Opportunities for training, development, and career progression.
• The chance to make a tangible difference to the conservation of threatened invertebrate species.
• We welcome discussions about flexible working patterns within the 28-hour week

Buglife is committed to equality, diversity and inclusion. We particularly welcome applications from underrepresented groups in the environmental sector, including people from Black, Asian and minority ethnic backgrounds, disabled people, and LGBTQ+ communities.

If you require any adjustments to the application or interview process, please contact us via our website.

How to Apply

Download the Director of Finance Recruitment Pack.

To apply, please submit your CV and a covering letter outlining your suitability for the role via our website.

Application deadline: 26 October 2025

Interviews: week commencing 10 November 2025 (held via Microsoft Teams)

Update (23 October 2025) : Due to high application volume, we're now closing this vacancy early. Please submit your application by Sunday 26 October at 23:30 UK time (GMT)

If you have not heard from us within two weeks of the closing date, please assume your application has not been successful on this occasion.

Editor in Chief
Contract: Permanent, Full-time
Salary: c£110,000
Reports to: Chief Executive Officer
Location: Flexible, with a preference for the UK, Germany, or Denmark.

Our client is a globally recognised leader in evidence-based healthcare. For over 30 years, the organisation has been committed to producing trusted health evidence that informs decisions, improves outcomes, and supports better health for all.

The organisation is now seeking an outstanding Editor in Chief to provide scientific, editorial, and publishing leadership across its global evidence production and publishing activities. This is a pivotal appointment that will shape the future scientific direction and ensure that the organisation’s evidence remains rigorous, relevant, and trusted worldwide.

Reporting directly to the Chief Executive Officer, the Editor in Chief will lead the implementation of the organisation’s 2025–2030 Scientific Strategy, guiding its evidence synthesis and publishing portfolio, and ensuring the highest standards of methodological integrity and policy relevance.

The Editor in Chief will be responsible for setting the scientific and editorial vision, strengthening the organisation’s position as the global benchmark for trustworthy evidence. The postholder will work in close partnership with the CEO and Governing Board to uphold editorial independence and scientific credibility, while advancing innovation through living evidence, AI integration, and equity-centred approaches.

The Editor in Chief will also serve as one of the organisation’s key scientific ambassadors, engaging with funders, policymakers, and international partners such as the World Health Organization, the Wellcome Trust, and other leaders in the global evidence ecosystem.

To be successful in this role, the organisation is looking for:

• An internationally recognised expert in evidence synthesis or related fields, with a deep understanding of methodological standards and research integrity.

• A proven leader with experience managing complex scientific or editorial programmes, ideally with international reach.

• A strong track record of innovation in evidence production, including digital, AI-enabled, or living evidence approaches.

• Outstanding communication and stakeholder engagement skills, with the ability to influence at senior levels across scientific, policy, and health communities.

• A personal commitment to the organisation’s values of rigour, transparency, and collaboration, and to advancing equity, diversity, and inclusion in global health research.

• The motivation and courage to lead change within a dynamic and evolving external landscape, taking thoughtful, evidence-informed risks to drive progress.

• The ability to inspire, engage, and unite both the internal team and the wider community around a shared purpose, demonstrating emotional intelligence, adaptability, and composure when navigating complexity and challenge.

Above all, the successful candidate will bring vision, integrity, and passion for the transformative role of high-quality evidence in improving health outcomes worldwide. This is a unique opportunity to lead the scientific strategy of a world-leading organisation at a time of significant innovation and opportunity.

If you share this commitment to evidence-based practice, global collaboration, and equity in health, we would be delighted to hear from you.

Please see the appointment brief for a more detailed outline of the role, along with additional information about the organisation and its community.

How to Apply:
Please apply by submitting an up-to-date CV and a supporting statement addressing the role requirements via the Prospectus website.

The organisation is a Disability Confident employer. If you have a disability and would like to be considered under the Disability Confident Scheme, please let us know in your covering letter. If you require any reasonable adjustments to support your application, we encourage you to tell us.

Who we’re looking for 

We’re looking for an exceptional Director of Fundraising and Communication who will lead our fundraising and communications with vision and purpose, helping us grow our reach, deepen our impact and amplify our voice. You’ll be joining a people-centred, mission-driven team, united by a shared commitment to making a meaningful difference. At a time when vulnerable young people face increasing challenges, our work has never been more urgent. If you’re motivated by impact and driven by purpose, this is a good opportunity to contribute to lasting change. 

You will be stepping into a well-established and highly effective organisation, but one that remains energised by innovation and continuous improvement. We actively welcome fresh thinking and new approaches that help us evolve and enhance our work. 

What will you do? 

This is a pivotal moment to join JET as we build on fourteen years of impact and enter a new chapter in our journey. We have ambitious plans to expand our reach and influence, and we’re seeking someone who can help us strengthen our funding base and sharpen our message. 

Reporting directly to the CEO, you will lead and develop our fundraising team, shaping a cross-stream strategy and an integrated communications plan. You’ll be responsible for setting the strategic direction for fundraising, communications and events across the organisation. By doing so you will raise JET’s national profile, grow our supporter base and significantly increase income to support programme expansion. 

You’ll bring strong experience across multiple fundraising streams, with a proven track record of securing significant multi-year funding and building lasting relationships with funders—both individuals and organisations. Alongside leading our fundraising efforts, you’ll take ownership of our brand, ensuring clarity and consistency in our messaging, helping partners tell our story, and securing positive media coverage. 

You’ll lead the development of campaigns, fundraising and marketing activities, and digital engagement that not only enhance our national profile but also drive supporter engagement and income growth.

This is a home-based role, with travel required to and within the regions where we operate, including attendance at key events. 

About you 

You will provide strategic leadership across fundraising, communications, marketing and events. Your work will be closely aligned with JET’s five-year strategy, enabling continued growth in funding and programme delivery. 

You’ll bring a wealth of experience in leading fundraising and communications at a strategic level, with a strong understanding of the sector and a track record of securing and sustaining major gifts and partnerships. You’ll be adept at managing integrated campaigns across multiple channels and growing income through sustainable funding models. 

Your leadership style will be collaborative and empowering, with the ability to build high-performing teams and foster a culture of accountability and innovation. You’ll be a confident communicator, able to inspire and influence, with excellent relationship-building skills and a strategic mindset. 

Above all, you’ll be passionate about JET’s mission to empower young people facing adversity. You’ll be a credible ambassador, committed to equality, diversity and inclusion and driven by the desire to make a meaningful difference. 

Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.  

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.

Our benefits package includes:

• Flexible working

• Enhanced annual leave

• Homeworking allowance 

• Occupational pension scheme

• Occupational sickness scheme

• Special paid leave provision

• Enhanced family leave 

Download the Candidate Information Pack

Read our Applicant Privacy Notice 

Child and adult at risk protection policy statement 

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment. 

To apply 

Please complete our online application form.

The closing date is 16th November 2025 at [23:30].

Interview Process 

• First-round interviews: Monday 24th November (online) 

• Meet the team task and fireside chat: Thursday 27th November 

• Final interview (in person, London): Monday 1st December 

Questions? 

Contact us through our website. 

Please note:

Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback. 

To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role. As part of our recruitment process, we want to make clear that we are not able to offer visa sponsorship for this position. 

As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy. 

We also reserve the right to cancel the final stage of interview on 1st December if candidate does not meet expectations at this stage. 

POST

Finance and Operations Manager

RESPONSIBLE FOR

Overseeing Operations at every level of the organisation, with line management responsibility for some of the team, Project and Workstream Coordinators (approximately 5 direct reports) plus some external consultants and contractors.

SALARY & HOURS OF WORK

Part Time – 4 days a week (30 hours)

Salary: Gross £40,000 pro rata £32,000

Term - Permanent 

Annual Leave Entitlement - 31 days including public and bank holidays Pro Rata

Pension: Workplace pension contributions of 5% per month will be paid by NUM

LOCATION OF THE POST HOLDER 

The post holder will be predominantly remote working but will be required to attend the head office and drop-in in Manchester, drop-in spaces in Glasgow and London, and support staff members nationally. The post involves some travel throughout the UK and some work outside of office hours.  All equipment required for remote working will be provided and costs for travel will be covered.

ROLE SUMMARY

We are looking for a Finance and Operations Manager to support the CEO in the day-to-day running of our charity. The NUM CEO develops the overall vision of the organisation, while the Operations Manager is responsible to carry out the vision. 

To be successful in this role, you should have experience as a manager in a position of public trust, have excellent financial, organisational, and communications skills, as well as being a problem-solver with work experience in high-pressure work environments. The Finance and Operations Manager must be versatile in their understanding of the larger vision and as well as the fine details and tactics needed to achieve NUM's goals.

The successful candidate will work in an agile manner to ensure the charity continues to be proactive and innovative, while also being responsive to the changing landscape within the sector and the international sex worker rights and safety movement. As part of supporting the operations of NUM, the successful candidate will provide resources, information and support to NUM Managers and Coordinators across diverse projects, workstreams and teams, to achieve aspects of the organisation’s mandate of 'ending all forms of violence against sex workers' and eliminating the conditions that lead to poverty and survival sex work.

QUALIFICATIONS AND EXPERIENCE 

• At least 3 years' work experience as a Manager, Project or Programme Manager or similar role that requires oversight of a whole system, business, operation or organisation Experience leading remote or hybrid teams is desired. This includes time management skills, with the ability to prioritise tasks, lead team meetings and support members to manage resources, timelines and project budgets, etc. 

• At least two years’ experience in grant writing and fund development, as well as in financial management, with a demonstrated ability to co-develop budgets, cashflow forecasts and financial reporting as well as oversee banking activities and work with accountants and Trustees to ensure NUM’s financial health.

• Knowledge of the charity sector, the day-to-day running of a charity, business or similar organisation, and familiarity with the work of National Ugly Mugs and other sex worker-serving and sex worker-led organisations.

• Excellent leadership and delegation skills and experience. 

• Ability to support and execute on elements of NUM's policies and strategic plan. 

• Experience and training in Safeguarding and the ability to integrate appropriate safeguarding into all aspects of NUM services.

• Exemplary critical thinking and problem-solving skills and experience.

• Excellent IT skills and familiarity with CRM systems, applications and digital platforms and services, particularly Google Workplace, QuickBooks, the Microsoft Office Suite, as well as Slack, Trello, and other project management programs and tools.

• Experience in Human Resource Management and monitoring performance across diverse teams. 

• Exceptional verbal and written communications skills, with the ability to engage in knowledge translation within NUM and with external partners, funders and other stakeholders. 

• A demonstrated ability to be discrete and confidential as part of working on sensitive issues within a diverse staff team, and to be tactful and strategic in challenging social and political climates.

About the Role 

Neuroendocrine Cancer UK is entering an exciting phase of growth and development. To make the greatest difference, we need to grow in a way that is structured and sustainable, and that’s where you come in.

We’re looking for our first Director of Operations: a strategic, hands-on leader who can turn vision into action and passion into plans. Working closely with our new CEO, you’ll ensure that our people, systems, and processes all work together to deliver effectively for the communities we serve.

This is a unique opportunity to shape the organisation’s future. You’ll combine strategic oversight with operational delivery across key areas including HR, finance, compliance, governance, IT, and organisational processes. As a senior leadership team member, you’ll strengthen internal systems, support staff and make sure day-to-day operations align fully with our mission, values, and strategic goals.

Ultimately, you will help build the strong foundations and infrastructure that enable Neuroendocrine Cancer UK to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.

About the Charity 

We are Neuroendocrine Cancer UK. We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves

Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer. 

We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.

Key Responsibilities 

1. Operational Oversight and Delivery 

• Lead and manage a small in-house operations team (2 staff members) and oversee the work of external consultants as required to deliver operational plans aligned with strategic goals. 
   
• Drive the successful delivery of existing services, overseeing day-to-day operations, ensuring services are delivered efficiently and to a high standard while supporting the implementation of new initiatives and improvements. 

• Ensure systems and processes are fit for purpose and support delivery of strategic goals. 
   
• Management and maintenance of the Salesforce system.
   
• Maintain oversight of service development, ensuring it reflects user feedback and sector innovation (with Directors/Managers). 

• Lead audits and evaluations to ensure service effectiveness and continuous improvement. 

2. Governance and Compliance (working with CEO) 

• Maintain compliance with all relevant legislation, including safeguarding, data protection, and health & safety. 

• Develop and oversee policies and procedures that uphold good governance, safeguarding, GDPR, digital governance, and ethical standards. 

• Act as Designated Safeguarding Lead (DSL) and Data Protection Officer (DPO). 

• Provide assurance to the CEO and Board on compliance and operational risk. 

3. Financial Stewardship and Operational Management 

• Support the CEO in ensuring financial sustainability. 

• Oversee day-to-day budgeting, financial reporting, and grant management. 

• Ensure timely processing of payments, payroll, and contracts. 

• Support income generation through sound financial planning and operational oversight. 
   
• Review all processes, procedures & delegations and suggest updates as necessary.

4. People and Organisational Development 

• Support the CEO to recruit and induct staff.

• Work with CEO to oversee HR matters including performance management (with HR support). 

• Prioritise staff wellbeing, engagement, and professional development. 

• Support the CEO in succession planning and building organisational resilience. 

5. Service Quality and Improvement 

• Work with relevant management team to ensure high-quality service delivery aligned with user needs and feedback. 

• Monitor performance and report on impact to CEO and trustees. 

• Drive operational improvements and support the development of new initiatives. 

6. Insight, Data, and Continuous Improvement 

• Collect, analyse, and report operational data to support decision-making. 

• Oversee monitoring, evaluation, and audits to ensure accountability and learning. 

• Support research and innovation projects by ensuring operational systems are robust and effective. 
• Work with the board & CEO to review all processes, procedures & suggest updates as necessary.

 Person Specification 

About you

You’re an experienced operational leader who thrives on making things work — strategically, efficiently, and with people at the heart of it all. You know how to turn plans into action and are equally comfortable shaping systems, managing budgets, or guiding a team through change.

You bring strong leadership experience, a deep understanding of good people management practices, and sound knowledge of compliance, safeguarding, and data protection. You’re confident managing financial systems and overseeing budgets, and you know how to balance strategic thinking with hands-on delivery.

You’re at your best in collaborative, purposeful environments — someone who communicates clearly, builds trust, and helps others do their best work. You’re also pragmatic and calm under pressure, able to bring clarity and stability as the organisation grows and evolves.

Above all, you’re motivated by purpose. You share our commitment to the mission and values of Neuroendocrine Cancer UK, and you want to use your operational skills to help an organisation with real impact go even further.

Essential 

• Proven experience in operational leadership and management

• Strong knowledge of people management practices, compliance, safeguarding, and data protection. 

• Experience of managing budgets and overseeing financial systems. 

• Strong line management and team development, with the ability to lead staff and volunteers. 

• Excellent communication and organisational skills. 

• Ability to balance strategic thinking with hands-on delivery. 

• The ability to lead through change and embed new ways of working effectively. 

• Commitment to the mission and values of the charity. 

Desirable:

• Experience in a small charity or nonprofit organisation. 
• Experience of charity governance
• A relevant qualification in safeguarding, HR, or data protection
• Experience managing Salesforce or similar CRM systems

Why Work With Us?

• Be part of a small, passionate, and values-driven team making a tangible difference.
• Shape the future of the organisation at a pivotal stage of growth.
• Take on a broad and varied leadership role with the chance to influence across all areas.
• Receive support for professional development, training, and personal growth.
• Enjoy a remote and flexible working environment.