Senior digital manager jobs in blackrock, county dublin
The INSPIRE Foundation, a charity whose objective is to promote research into the development of practical systems for people with damage to the spinal cord by the use of the latest advances in electronic, mechanical, and medical technology.
JOB PURPOSE
The Director is involved in every aspect of the running of INSPIRE, which includes raising funding from a variety of sources, formulating a winning strategy to grow INSPIRE, husbanding resources in the most effective and efficient manner and leading a small staff in their support roles.
SCOPE OF THE JOB
As Director, you will have a large amount of freedom to drive change, grow the charity, set the strategic vision going forwards and use your talents and leadership to ensure INSPIRE thrives. You are to ensure the charity has sufficient funds to cover all routine day-to-day expenses, to pay invoices quarterly for current projects and to plan for taking on medical research projects which are vetted by the National Science Committee (NSC) and agreed by the Board of Trustees. You will be actively supported by a Board of Trustees, to whom you report in your role as Director.
You should be qualified to degree level, ideally with an MBA or an equivalent business qualification. Some knowledge of spinal cord injury and its effects on an individual or of disability more broadly would be advantageous, as well as having a proven fundraising background from working in the 3rd Sector. The ideal candidate will have the following skills:
• Financial management or accountancy knowledge
• A high level of written and verbal communication skills
• Excellent inter-personal skills and the ability to interact with people from all backgrounds
• Standard keyboard skills including the ability to summarise meetings succinctly and clearly
INSPIRE is based in offices at Salisbury Hospital, Wiltshire and you will have a small, dynamic team to help and advise you as you settle into the role.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Head of Individual Giving in order to lead on the development and delivery of a forward thinking Individual Giving strategy that drives donor acquisition, retention and income growth.
You will manage and grow a diverse range of fundraising products across Regular and Personal Donations, Payroll Giving, Legacies, In Memory, and Mid Value Donors. With the support of experienced colleagues in Events, Partnerships and MarComms, you will build a seamless and supporter focused experience that boosts engagement across all touchpoints.
you’ll be responsible for growing awareness and diversifying income through well planned, evidence based fundraising and strategic communication. You’ll lead campaigns, manage digital and offline channels, coordinate fundraising events, and report clearly on performance and progress.
You’ll work closely with the CEO and senior leadership, shaping messaging that inspires donors and stakeholders, while also managing volunteers and apprentices to support campaign delivery. The role is varied, rewarding, and deeply rooted in creating a more inclusive society.
As a Head of Individual Giving you will:
- Lead the design and execution of an integrated Individual Giving strategy
- Develop engaging supporter journeys using automation and personalisation tools
- Test and scale new giving products to reach wider and more diverse audiences
- Use data and insight to guide decision making and evaluate success
- Work cross functionally to align fundraising and communications for a cohesive supporter experience
- Manage the delivery of donor appeals and campaigns from concept to execution
About You:
You’re an experienced Individual Giving specialist with a strong track record of delivering income growth across multiple channels. You understand the value of data, automation and personalisation, and know how to turn supporter insight into action.
You’re creative, proactive, and results driven, with excellent communication and relationship building skills. You bring energy, innovation, and a genuine passion for building meaningful supporter relationships that last.
To be successful, you must have experience:
- Significant experience in Individual Giving, Legacy or Personal Giving, including digital
- Strong understanding of donor journeys, segmentation, and CRM systems
- Proven ability to develop and deliver integrated fundraising campaigns
- Experience managing budgets, agencies, and campaign performance
- Exceptional communication and influencing skills
Salary: £50,000 - £55,000 DOE
Location: Remote (occasional travel to regional Hubs in the North-East, Manchester, and Norfolk)
Contract: Permanent, Full-time (37.5 hours/week)
Closing date: 28th August at 9am
Interview: w/c 1st September
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Lead a dynamic, community-driven charity fighting poverty in South West London. DLAG is seeking a strategic and delivery-focused Charity Director to guide its next chapter.
Closing date: 9 a.m. Tuesday 2nd September
Dons Local Action Group (DLAG) is a fast-growing, award-winning charity tackling poverty across Merton, Wandsworth and Kingston. Founded during the pandemic by AFC Wimbledon fans, DLAG has grown into a vital, volunteer-powered organisation delivering food, furniture and digital devices to people in urgent need.
We are now looking for a committed, hands-on Charity Director, someone who can work closely with trustees, staff, volunteers and partners to ensure operational excellence, increase our visibility, and drive sustainable growth to oversee day-to-day operations and coordinate activity across fundraising, communications, governance and people management.
This newly created role is central to strengthening the charity’s infrastructure and ensuring its long-term sustainability.
You’ll be a senior charity professional with strong fundraising and communications experience, confident in developing teams, building partnerships and securing income – and deeply motivated by our mission to tackle local poverty.
This is a rare opportunity to play a pivotal role in the growth of a thriving grassroots organisation making a real impact in local communities.
Who we are
Dons Local Action Group (DLAG) is a grassroots charity dedicated to tackling poverty and social exclusion in the London boroughs of Merton, Wandsworth and Kingston.
Founded in 2020 in response to the COVID-19 pandemic, DLAG quickly grew from a volunteer-led food support initiative into a highly respected, award-winning organisation. We provide essential support to people in urgent need—delivering food parcels, furniture and digital devices directly to homes, schools and partner charities.
With over 800 active volunteers and a unique model centred on dignity, speed and community engagement, DLAG has made a measurable impact on thousands of lives.
We maintain strong local roots while continuously expanding our reach and ambition. In 2023 alone, we supported more than 14,000 people and redistributed food and goods worth nearly £1 million.
DLAG became a registered charity in 2023 and is now entering an exciting new phase of growth, with a focus on sustainability, innovation and deepening community impact.
About the role
As Charity Director at Dons Local Action Group (DLAG), you will lead a respected and fast-growing organisation at the heart of the community.
This pivotal new role will ensure DLAG delivers on its mission to support people in urgent need while building a sustainable and resilient future. You will work closely with the Board of Trustees, a small staff team and a large, dedicated volunteer base to oversee all core functions of the charity.
Key responsibilities include:
- Leading the delivery of DLAG’s strategy across operations, volunteering, fundraising and communications.
- Managing and developing a small team, alongside collaboration with experienced trustees.
- Driving income generation and developing sustainable funding streams.
- Building DLAG’s profile through strategic communications and stakeholder engagement.
- Ensuring compliance with relevant regulations and best practice in governance.
You will play a crucial role in shaping the charity’s next chapter, strengthening its systems and reach and ensuring DLAG remains a trusted and effective presence in the local community.
This is a unique opportunity to lead a purpose-driven organisation with a proven impact and a strong foundation for growth.
Who we are looking for
You will be a strategic, hands-on leader with a passion for community-driven impact and a track record in charity leadership.
You will thrive in a fast-paced, purpose-driven environment, relish hands-on leadership and communicate with honesty and impact.
You’ll bring strong interpersonal skills, a collaborative mindset, and the ability to lead through growth and change with confidence.
We’re looking for someone who has:
- Experience in the charity sector, particularly in fundraising and communications.
- Proven leadership and people management skills, including staff, volunteers and stakeholders.
- A successful track record in developing and delivering fundraising strategies and major campaigns.
- Strong understanding of charity governance, compliance, finance and operations.
- Excellent communication skills with the ability to represent DLAG externally and build partnerships.
- Experience managing events, marketing and building community engagement.
- Technological confidence across CRM systems, databases, cloud sharing and digital comms tools.
You may be an ambitious Head of Fundraising or Development Director ready to step up, have experience working with vulnerable communities and a deep understanding of social inequality.
If you are motivated by the opportunity to lead an organisation committed to tackling poverty and transforming lives, we would love to hear from you.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Tuesday 2nd September.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Brighton/Sussex
Salary: £26,637 (pro rata)
Hours: Part-time (4 days)
Contract: Start ASAP – one-year contract with the intention to extend to permanent
Reports to: Senior Fundraising & Partnerships Manager
Who we are
Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.
About the role
We are looking for a very confident, outgoing go-getter who loves using their gregarious personality to influence and enthuse people to get results but also enjoys being organised with strong admin processes.
This is a fantastic opportunity for someone who has been involved in influencing organisations, businesses and groups or individuals to sign up to our range of challenge events (e.g. marathons etc.) You will be a part of a small but dynamic marketing and fundraising team and involved in many aspects of our work but focusing on filling and retaining places for our challenge events.
This is a varied role, and you will be someone who loves to multitask; you may be emailing supporters or potential fundraisers, making action plans, contacting organisations, or attending and speaking at events.
You will thrive in this role if you love being organised and doing admin, but love being “out and about” interacting and influencing and motivating people to join events. Please note that you will need to carry and set-up event materials, have access to transport and have a full, clean driving licence. We are a very small team, so you will need to have the confidence and willingness to meet with organisations and attend events on your own.
Please reflect that grit and resilience are required for this role given the remote/hybrid working, subject matter, fast-paced and flexible multi-tasking, and the need to be highly goal-oriented and results focused. If you have recently been affected by suicide, please consider carefully if this role would be right for you, as your welfare is the utmost priority, and our work may be triggering.
Main Duties and Responsibilities
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Recruit and retain and support participants for a wide range of challenge events, including marathons, cycling and overseas events
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Support and steward existing fundraisers and supporters, helping them maximise their impact through meaningful engagement and community-led events
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Create inspiring digital content and resources to empower and guide fundraisers and donors throughout their journey
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Represent Grassroots Suicide Prevention at events, delivering talks and building awareness to attract new supporters and donors
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Write compelling content for multiple channels, including our website, blog, social media, and press releases, tailored to diverse audiences
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Assist with administrative tasks to ensure the smooth running of our fundraising team and activities
To be successful in this role, you must be:
Responsive, extremely organised, able to meet deadlines, and passionate about seeing growth and progress in your work and reaching targets and KPIs.
You will be a dynamic, socially confident person, who excels at winning hearts and minds and thrives on tangible results. You will be a creative thinker and thrive on influencing and persuading people.
For this role, you’ll need:
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Adept at all aspects of Microsoft Office
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Experience of influencing people and organisations to come on board and fundraise
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Experience of recruiting and managing volunteers
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To have initiative and creative ideas that you can put into effective action plans
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To be socially adept and enjoy persuading and influencing
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To be an excellent verbal and written communicator
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To be a confident negotiator and presenter
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Evidence of being resilient
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A genuine passion for Grassroots Suicide Prevention’s mission and values
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To have a positive “can-do” attitude and a thirst to adapt to different tasks and challenges
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Examples of working effectively from home and being out and about
Bonus points for:
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Proven track record of fundraising and running challenge events
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Basic skills of creating impactful and on-brand designs using Canva
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Understanding of how charities work and the challenges they face
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Evidence of successful presenting and networking
Why Grassroots Suicide Prevention?
GSP is committed to promoting a diverse and inclusive community and workplace – a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution.
We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.
Our employee benefits include:
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Hybrid/flexible working – we offer our team a split of home and office working
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Health Cash Plan and employee assistance programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support
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Learning and development opportunities
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A creative, caring and collaborative culture that makes a difference in improving mental health and preventing suicide in the communities we serve
The client requests no contact from agencies or media sales.
Interviews: 14th and 15th August via Teams
For more information, or to apply, please click on 'apply now' to be directed to our website.
Are you a bold and ambitious fundraiser with a flair for building high-value relationships and leading with purpose? We’re on the lookout for a Head of Philanthropy to lead our Enterprise Fellowship – a collective of highly successful entrepreneurs, who are passionate about supporting the next generation to set up their own business. You and your team will drive the “50 for 50” initiative, an exciting growth project for the Fellowship that will mark The Trust’s 50th anniversary.
This is your chance to lead one of The King's Trust’s most inspiring philanthropic communities, during a critical time in its existence. From engaging influential donors to curating unforgettable events, you'll be at the heart of something extraordinary. If you thrive on collaboration, have a hunger for new business, and want to make real, lasting change, we want to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Heads of Philanthropy?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Heads of Philanthropy!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3605
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Various locations across Liverpool
About the Role
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Work with a team of welfare benefit advisers to ensure effective support, supervision and appraisal
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Maintain effective admin systems and records, work cooperatively with colleagues, encourage good teamwork and clear lines of communication.
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Provide specialist welfare benefits advice in person and via digital channels to a small number of clients to support the team target and continuous development.
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Make home/outreach visits as necessary inc Torus Foundation and Citizens Advice buildings.
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Act for the client where necessary by calculating, negotiating, drafting or writing letters, negotiating with third parties as appropriate.
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Prepare and present welfare benefits cases to the appropriate statutory bodies, tribunals and courts as appropriate, up to and including level 2 tribunal.
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Provide advice and assistance to colleagues across the whole range of welfare issues.
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Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation.
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Carry out Quality of Advice Assessments and file reviews in accordance with agreed Advice quality standards and procedures
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Assist with social policy, providing information to inform CAL Senior Leadership Team
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Keep up to date with legislation, case law, policies and procedures relating to welfare and undertake appropriate training.
General
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Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff perform optimally.
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Ensure that all work meets quality standards and the requirements of the funder
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Attend relevant internal and external meetings as agreed with the line manager.
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Assist with initiatives for the improvement of services.
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Keep up to date with Citizens Advice Aims, policies and procedures and ensure these are followed.
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Abide by health and safety guidelines and share responsibility for your own health and safety and that of colleagues.
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Identify own learning and development needs and take steps to address these with your Line Manager
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Key holder responsibility, opening and closing the building where necessary.
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Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.
Requirements
1. Minimum of two years experience in welfare rights advice work
2. Extensive knowledge and experience of welfare benefits legislation.
3. Effective oral communication skills with particular emphasis on negotiating and representing.
4. Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence.
5. Ordered approach to casework and an ability and willingness to follow and develop agreed procedures.
6. Ability to prioritise own work, meet deadlines and manage caseload.
7. Ability to use ICT in the provision of advice and the preparation of reports and submissions.
8. Ability to motivate and line manage staff
9. Ability to monitor and maintain own standards.
10. Demonstrate understanding of social policy trends and their implications for clients and service provision.
11. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
About us
Citizens Advice Liverpool in partnership with Citizens Advice St Helens and Citizens Advice Warrington are delivering a Welfare Benefits, Debt and Budgeting Advisory Service to Torus Housing tenants.
The Project Supervisor is responsible for supervising and overseeing the delivery of a Welfare Benefits Advisory Service. The supervisor will provide guidance, support, and leadership to a team of Welfare Benefits Caseworkers, ensuring the provision of high-quality welfare benefits advice to individuals and families in need. The role requires strong supervisory, communication, and organisational skills to effectively support the management of the project, monitor caseworkers' performance and adviser consultancy. The project supervisor will also be required to take on some casework for clients who require specialist advice regarding the review/appeals process, prepare clients for appeals tribunals and to represent at hearings where appropriate.
Ivy Rock Partners are proud to be supporting Kings College London in search for a System Accountant, in a high-impact leadership role that sits at the heart of finance, technology, and transformation.
You would lead the Finance Systems team, supporting and enhancing the enterprise finance system – Unit4 Business World (Agresso).
This is a strategic and technical position, responsible for ensuring the integrity, performance, and continuous development of financial systems, while delivering operational support and enabling innovation across the University’s Finance function.
Key Responsibilities:
- Lead and develop a high-performing team of Senior Financial Analysts.
- Oversee the daily operation and data integrity of the Unit4 finance system.
- Drive system upgrades, enhancements, and integration of financial data sources
- Act as the key liaison between Finance, IT, and third-party vendors
- Champion continuous improvement, automation, and digital transformation within the finance function.
- Shape and execute the finance systems roadmap aligned with King’s strategic goals.
- Provide expert guidance on technical system architecture, controls, and reporting.
About You:
- We’re looking for a collaborative and forward-thinking professional with:
- Minimum of 3 years’ experience in finance system administration within a complex organisation
- Strong skills in SQL and report writing
- A proven track record in team leadership, stakeholder management, and delivering finance system upgrades or process improvements
- Experience working with multi-currency General Ledgers and system integration
- Desirable: experience with Unit4 Business World (Agresso), higher education sector knowledge, and a background in business analysis or financial accounting
Mission Without Borders International (MWBI) is a Christian organisation working in six of the poorest countries in Eastern Europe, raising funds through twelve organizations.
We are an international network of Christians who journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty, always sharing the hope that is found in Jesus Christ. We serve people without regard to their religion or ethnic background.
We want to see lives transformed, across generations, with hope for the future. Consequently, we work with families; with children, living in both communities and government institutions; and with the elderly, who are often the most isolated in poor communities. We journey with them over a five-year period to ensure we develop sustainable solutions and always in partnership with the local Church and a network of Coordinators who live in their local communities.
This is a pivotal moment for MWBI.
Mission Without Borders International is embarking on a season of renewal and growth. We have successfully implemented a new CRM system across our 12 affiliates who are scoped with raising financial and prayer support. The next phase of our systems upgrade will involve rolling out the new CRM system to our 6 field country operations in 2026. And then a new finance system. All of this with the goal of creating dashboards of data which provide real-time insights into the mission’s consolidated financial position and inform strategic decision-making. It is into this exciting new stage of the Mission that we seek a Director of Finance.
You will be a Christian, qualified accountant with proven experience as an international finance leader, having implemented new systems and worked across multiple jurisdictions. Experience of the charity/humanitarian sector and an understanding of the complexities of in-country programme management would be beneficial. You will have an open and servant-hearted leadership style that leads through team building and a drive to see excellence delivered through strong and transparent working relationships. You will be passionate about our vision to reach people for Christ.
This post is subject to an occupational requirement that the holder is a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010.
Marketing & Communications Planning Partner
Reference: JUL20255252
Location: Flexible in UK
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Contract: Fixed-Term for 6 months
Hours: Full-Time, 37.5 hours per week
The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
We are seeking an experienced and talented ‘Marketing and Communications Planning Partner’ to lead the co-ordination of our marcomms planning process.
The position sits across both our strategic communications and marketing functions in the Digital Technology & Communications directorate and has a responsibility for ensuring that there are plans in place to effectively prioritise our marketing and communications year-round. Their role is to develop audience-focussed, channel-agnostic marcomms plans, which are rooted in our corporate strategy and build from the principles of our brand, ensuring that we are engaging audiences for impactful outcomes.
The ideal candidate will have a successful track record coordinating complex marketing and communications plans for a large organisation and able to quickly collate and analyse information. They will enjoy building trusted and respectful relationships across the organisation with which to bring greater collaboration.
We’re all connected by the wonder of nature. The health of the natural world is fundamental to the survival of all species and has a right to flourish. Nature is in crisis. By working together, we can save it.
Main responsibilities:
- Consistent management of our annual marcomms planning process, through which marketing and communications can be successfully scoped and prioritised.
- Agreeing marketing and communications priorities with senior leads as part of an annual, quarterly, monthly and weekly planning process, ensuring that our approach delivers value for the organisation and a more relevant experience for audiences.
- Ensure that our plans align with the corporate strategy and are effectively designed to enable the RSPB to grow and retain audiences.
- Coordinate evaluations to measure the effectiveness of our marketing and communications and help to identify actionable insights which can enhance our strategy.
- Collaborate with the Planning & Delivery team to ensure a smooth end to end process from marcomms planning into activity (tactical) planning, working to adapt plans according to feasibility assessments
- Working closely with stakeholders on any emerging trends or issues which may result in a change to our plans and priorities and working with key leads to develop planning in response to this, allowing the organisation to respond effectively to new opportunities and to mitigate risk.
- Oversee continued improvement in our approach to planning and prioritisation, resulting in better collaboration within the organisation, an enhanced experience for stakeholders and ultimately ensuring that we can reach the right audience, with the right message at the right time
Essential skills, knowledge and experience:
- Experience of complex marketing & communications planning to achieve specified outcomes
- Ability to engage in negotiation with all levels, managing expectations and influencing aligned with objectives
- Experience of successfully managing complex projects, involving multiple stakeholders, from start to finish
- Strong relationship building and stakeholder management skills
- Experience of coordinating evaluation of activities and using this information to drive insight led decisions
- Able to demonstrate continual learning in the field of communications
- Excellent writing, planning and verbal communication skills
- Ability to quickly collate, analyse and comprehend large amounts of information
- Strong communication skills with an ability to listen and understand stakeholder issues
- Experience of working in a large, functionally and geographically diverse organisation, preferably in the voluntary sector
- Experience implementing new processes, templates and frameworks
- Demonstrated ability to multi-task in a fast-paced environment
- Self-starter & fast learner who is detail-oriented and organised
- IT literacy - competent in MS Office
Desirable skills, knowledge and experience:
- Experience implementing new planning and work management systems and software, such as Jira, and/or Miro
Closing date: 23:59, Mon, 11th Aug 2025
We are looking to conduct interviews for this position from w/c 25th August 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process, you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
This role will require completion of the standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ivy Rock Partners are working with Parkinson's UK on their recruitment for a Head of Finance Operations as part of a planned restructure to facilitate the charity's continued growth and expansion.
Parkinson's UK are pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.
Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future.
The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.
We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’.
About the role
We are looking for a Head of Financial Operations, who will provide leadership and development to the Financial Transactions Team and the Local Groups Finance Team during a period of transition to new systems and processes.
You will lead the annual audit process, acting as the primary contact for auditors and other external advisors. Additionally, you'll be responsible for enhancing the efficiency and effectiveness of financial and reporting processes throughout the charity by leveraging data and digital tools.
What you’ll do
- Lead on the Annual Accounts production and act as key contact to the Auditors and Governance Team.
- Continuously drive improvements and actively contribute to the Finance Transformation to finance processes and systems (will also lead on the implementation of a new finance system when budget is assigned)
- Act as lead, mentor and coach to the Financial Accounting Team and identify opportunities to improve processes.
- Manage financial risks and improve internal controls through compliance to relevant governance
What you’ll bring
- Proven experience of leading the Annual Accounts production and ability to distil and present it to a wide range of non-finance stakeholders
- A CCAB (or equivalent) qualified accountant with excellent technical financial accounting skills, including knowledge of relevant accounting principles, VAT and fund accounting
- Experience building rapport and constructive relationships with senior managers across the organisation to deliver continuous improvements
- A proven track record of coaching and mentoring individuals and delivering results through teams
How to Apply
Ivy Rock Partners are exclusively partnering with Parkinson’s UK on this vacancy. Please apply using the apply function or get in touch with Holly Arrowsmith at Ivy Rock Partners for further details.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.
Job title: Employment & Learning Advisor
Westminster, London
Hours: 35 hours (full time) working at least 3 days in our office near Victoria
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit an Employment & Learning Advisor to work effectively as a member of the Centre and the Employment & Learning team to progress a caseload of clients on their journey into meaningful and sustainable employment. You would be responsible for coordinating a range of employment-focused provision through 1:1 interventions, workshops, courses, and supplementary training opportunities to improve clients’ confidence and skills to increase their employability and household income potential. You would also be responsible for identifying, developing and maintaining external relationships and partnerships with relevant organisations, employers, and training providers. In addition to this, you would also work alongside your line manager to deliver a comprehensive learning and employment service, that meets client need and is delivered in line with the organisation’s strategic aims, objectives, and outcomes-based approach. This role is pivotal in order to reach the Centre’s ultimate goal of helping people achieve greater resilience and wellbeing.
In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration. This role requires an enhanced DBS check plus children’s barred list. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
Benefits
· 26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)
· Discretionary wellbeing and celebratory days
· Access to Blue Light Card discounts
· Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.
· Life assurance cover (after probation passed)
· Season ticket loan
· Training and development opportunities
Closing date for applications: 9am Wednesday 6th August 2024
Interviews: W/C 11th August
If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Head of Audiences
Summary:
Are you passionate about using audience and data insight to spark curiosity and inspire change? As our new Head of Audiences, you’ll lead a bold, data-driven strategy that places audience understanding at the heart of everything we do - shaping programmes, experiences and campaigns that reach further, resonate deeper, and include everyone. You’ll be joining a values-driven charity with a welcoming, collaborative culture, outstanding staff benefits, and a deep commitment to inclusion, wellbeing, and work-life balance.
Job details
Hours: 37.5 per week (flexible working considered, working a minimum of 0.9 FTE/33.75 hours per week)
Location: Between both sites – Winchester Science Centre (WSC), Winchester, SO21 1HZ, and Wonderseekers HQ, Eastleigh, SO50 9DE. Onsite presence is essential for the majority of this role, however occasional remote working is possible for a small proportion of time – this can be discussed at the interview stage.
Work pattern: Usually Monday to Friday working during office hours. Occasional out of hours work will be required. The charity operates 7 days a week.
Salary: Between £40,000 - £43,500 per annum (1 FTE)
Contract: Permanent
Line manager: Chief Operating Officer
Responsible for: Marketing Officer, Digital Content and Brand Producer
Holiday: 25 days per annum plus bank holidays. Option to buy/sell some leave and gain additional days for continuous service after four years. The post-holder will not usually be expected to work bank holidays however when duties require, time off in lieu will be available.
Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, electric vehicle salary sacrifice scheme, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, enhanced pension contribution and pension salary sacrifice scheme, inflationary pay rise subject to charity performance and more.
Deadline: Monday 25th August 5pm
Interviews: 1st and/or 3rd September
About our Charity
Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on Earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.
1. The Role
The Head of Audiences is a new leadership role in the Commercial Operations team designed to ensure that audience insight and segmentation are at the heart of everything we do. This role will lead on understanding who our current and prospective audiences are, how they engage with us and what they need now and in the future. You will use this insight to guide programming, marketing, visitor experience at Winchester Science Centre but as we evolve our Charity’s reach and engagement you will play an important role in ensuring we fulfil our ambitious plans and reaching a diverse community. By building an inclusive and evidence-based audience strategy, this role will enable Winchester Science Centre to grow reach and engagement, deepen impact and fulfil its charitable mission to inspire a lifetime of curiosity in science.
The role is part of the Commercial Operations team led by the Chief Operating Officer and will work closely with the Head of Programming and Head of Visitor Experience. However, you will work with the wider leadership and their teams to ensure that both the community programme and on-site experience are insight-led, responsive to audience needs, and relevant to a wide range of segments. It plays a key role in championing access, equity and inclusion across all areas of the Charity’s work.
As we embark on a chapter of significant growth, you will play a pivotal role in identifying the audiences and ensuring they sit at the heart of our decision making. You will work with key stakeholders across the business, including our Children’s Voice, to ensure the Charity can achieve its commercial and impact objectives. At the heart of that conversation is a deep understanding of our audiences through geo-demographic and / or psychographic audience segmentation, that you will lead on.
You will lead a small team, with the potential for growth, comprising a Marketing Officer and a Digital Content and Brand Producer. Together, you will be responsible for driving bold, creative campaigns that are grounded in audience insight, developing engaging content across all channels, and supporting the evolution of our brand to reflect the diversity and ambition of our mission. As the team grows, you will shape its direction, nurture talent, and ensure alignment between strategy and delivery across all audience touchpoints.
2. Job Description
Key Responsibilities
· Lead the organisation’s audience strategy, embedding a data-led approach that informs programme development, marketing and wider organisational planning and offer.
· Lead the audiences' team to deliver high impact campaigns that delivers on organisational objectives and visitation targets, that contributes to the continued brand development of Wonderseekers and Winchester Science Centre.
· Use your expertise in audience segmentation to design, shape and oversee the delivery of multi-channel marketing strategies that maximises return on investment and successfully drives visitation and audience engagement targets.
· Gather, analyse and communicate audience insight using internal data, commissioned research and external benchmarking to build a shared understanding of current and potential audiences.
· Develop strategic campaigns to deliver audience growth with a focus on breadth (reach), depth (repeat engagement), equity (inclusive access) and impact (positive change).
· Collaborate with the Head of Programming to ensure audience needs, motivations and barriers directly inform the content, tone and timing of all programmes.
· Collaborate with the Development team to identify and align target audiences for new exhibitions and experiences.
· Collaborate with the fundraising team to ensure audience alignment for fundraising activities.
· Champion a culture of audience-centred decision-making across the organisation, ensuring all teams understand and use segmentation to shape their work and programmes.
· Provide actionable insight to the marketing team to refine messaging, campaign targeting, content tone and channel strategy by segment.
· Work in partnership with the Head of Visitor Experience to ensure audience insight and segmentation inform all aspects of the on-site experience including welcome, signage, wayfinding, service tone, flow and accessibility.
· Ensure programme, marketing and visitor experience are aligned to deliver a coherent, satisfying and inclusive journey for every audience group.
· Evaluate the audience experience across all touchpoints, using qualitative and quantitative feedback to support continuous improvement and operational learning.
· Contributing with the Head of Equity, Community, and Outreach to access and inclusion planning, ensuring physical, cultural and digital barriers are identified and addressed through evidence and audience consultation.
· Lead the piloting and testing of new engagement approaches, using segmentation insight to design and evaluate innovative offers across programme and experience.
· Collaborate with the Head of Digital Infrastructure and our web developers to ensure CRM, ticketing and digital platforms support effective tracking, evaluation and personalisation by audience segment
· Build internal capability by supporting colleagues to interpret and apply audience insight in their own work across programming, schools, visitor experience and marketing.
· Report regularly to the Executive Leadership Team and Board, sharing insight on audience trends, performance, and opportunities for future growth.
· Represent the organisation externally at relevant stakeholder events, networks and sector forums to share learning and maintain visibility.
· Manage the department budget effectively, ensuring resources are allocated to maximise insight, impact, engagement, and visitation.
· Actively participate in senior leadership meetings and planning processes, ensuring key audience insight is integrated into organisational decision-making.
· Any other reasonable tasks commensurate with the position.
Special Circumstances
There may be occasional work, meetings and events in evenings, early mornings and at weekends which will be compensated by time off in lieu. Additional overtime would be arranged only with agreement of both the employee and line manager. Occasional travel may be required.
3. Person Specification
Essential skills and experience
- Significant experience in using geo-demographic and / or psychographic audience insights in a cultural, visitor attraction or charitable setting to drive visitation and engagement.
- Expertise and experience in developing and applying segmentation models to inform marketing, visitor experience and programming strategies.
- Demonstrable experience in leading, creating and delivering audience-led marketing campaigns that have achieved significant step changes in engagement, visitation or other key performance outcomes.
- Demonstrated ability to turn complex data into actionable strategy and influence decision-making across teams.
- Experience in co-creating programmes or campaigns with diverse or underserved audience groups.
- Strong understanding of evaluation and impact measurement tools (e.g. surveys, focus groups, behavioural data, CRM analytics).
- Confident working across multiple departments and building organisational capability in audience understanding.
- Strong facilitation, presentation and reporting skills.
Core Competencies
- Passionate about public engagement, access and inclusion.
- An infectious enthusiasm and commitment that drives change.
- Strategic and analytical thinker who can join the dots across insight and experience.
- Strong communicator and collaborator.
- Self-motivated and able to lead and influence a range of stakeholders.
- Values-driven with an enthusiasm for data-informed storytelling.
- A proactive, ‘can-do’ attitude with a willingness to take measured risks to deliver beyond the brief and mission of the Charity.
- Able to work in an agile and responsive way, adapting quickly to changing priorities, emerging insights and audience needs while maintaining focus on long-term goals.
In addition applicants will have:
- A clean record on the Disclosure and Barring Service
Ready to Apply?
When you are ready to apply, please submit your application through our recruitment portal - see website for link.
You will be asked to submit your contact details and answer a few questions so we can get to know you. Please keep your responses concise, this is your opportunity to really stand out. After answering these questions, please upload your cover letter and CV.
Need information in a different format or would like to apply in an alternative way? Just get in touch using the email address above or call our office and book a call with HR - see website for details.
No recruitment agencies, thank you.
To create a more equitable world where all children treasure science and are equipped and empowered to improve lives and protect and heal our planet.

The client requests no contact from agencies or media sales.
Chief Executive Officer - NAFAS
Location: London (hybrid – 3 days per week at office in the City)
Salary: circa £65,000
Contract: permanent, full-time
Are you ready to lead one of the UK’s most cherished floral communities into a bold, new era?
The National Association of Flower Arrangement Societies (NAFAS) is a membership organisation and charity that has been enriching lives with flowers since 1959. With 30,000 members in 21 Areas, we unite amateur and professional florists, demonstrators, judges and teachers under one blooming banner. From gold-medal exhibits at Chelsea to county flower festivals, our mission, “Sharing the creative use of flowers through education, to bring joy and inspiration to all”, is at the heart of everything we do.
As our next CEO, you will:
- Strategic Leadership: Shape and deliver a strategy that will define the future of NAFAS.
- Governance & Finance: Provide strategic oversight of governance frameworks and financial operations, ensuring compliance, sound budgeting and transparent reporting.
- Operational Excellence: Strengthen organisational capacity through targeted recruitment and by further refining process to enhance efficiency and reduce reliance on manual effort.
- Membership & Education: Develop and roll out membership growth initiatives and a broad range of educational offerings to engage and inspire participants of all ages.
- Communications & Partnerships: Elevate communications strategies and cultivate strategic alliances to expand reach, bolster reputation and drive collaborative opportunities.
Who you are
- A seasoned senior leader, ideally CEO level, ideally in a membership organisation.
- Skilled in strategic planning, governance and P&L ownership.
- A confident boardroom presenter with the gravitas to inspire trustees, staff and volunteers alike.
- A hands-on, approachable team-player who balances respect for cherished traditions with appetite for innovation.
- (Desirable) A passion for flowers or creative arts, and digital marketing savvy.
Why NAFAS?
- Lead a specialist organisation with a £3.5 million reserve and a history of galvanising floral creativity.
- Work alongside a dedicated HQ team and hundreds of committed volunteers.
- Enjoy a competitive salary, hybrid working and the excitement of national flower shows.
- Make your mark by ensuring our legacy flourishes for generations to come.
If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills via the apply now button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.
Closing date for applications: 9am, Monday 1st September 2025
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Position: Income and Gift Aid Accountant Assistant
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We are looking for an enthusiastic and motivated Income and Gift Aid Accountant Assistant to help us make sure every penny counts in our mission to stop MS. You'll play a key role in managing our income processing and supporting Gift Aid claims to help us maximise the value of every donation.
You'll ensure that donations recorded in our CRM system match the funds received, resolving discrepancies and supporting our income processes to run efficiently. Working closely with our Customer Services and Fundraising teams you’ll be at the heart of making sure our financial data is accurate and robust.
You’ll also assist with preparing and checking Gift Aid claims, helping us claim back vital extra funds at no additional cost to our supporters. Your detail driven approach will help us continue to build a strong and transparent foundation for everything we do.
To succeed in this role, you’ll need a good understanding of financial accounting principles, strong Excel and IT skills, and a collaborative problem-solving approach. Excellent communication and organisational skills will also be essential as you work closely with teams across the organisation to ensure our income records are accurate and efficient.
If this sounds like you and you're looking for an opportunity to grow your skills, along with experiencing challenges and a shared purpose, then we’d love to hear from you.
Closing date for applications: Friday 15th August 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Salary: £31,133.37 per annum (Plus £5023.71 London Weighing if applicable)
Location: Flexible – London Old Street, homeworking or hybrid
Contract: 12-month fixed term contract
Hours: Full time - 37.5 hours per week
Closing date: Wednesday the 6th of August at 11:30pm
Are you passionate about engaging supporters, being audience-led, and building outstanding supporter journeys, with a proven track record of working on projects and campaigns to engage, retain and develop supporters or customers across a range of direct marketing and digital channels? Then join Shelter as Direct Marketing Executive – Supporter Engagement and you could soon be putting your skills and experience to excellent use at the heart of our Individual Giving team.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the team
Part of a thriving Income Generation department, our Individual Giving team consists of three programmes - Supporter Acquisition (including Supporter Engagement), Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation. That’s resulted in us generating over £20m of unrestricted income every year. This is your chance to be part of our success.
About the role
This pivotal role will see you help deliver the Individual Giving (IG) and Retention strategies, working with colleagues across teams in IG to increase lifetime value of cash, regular giving and lottery supporters and collaborating with peers and Heads of team. You’ll work with the Senior Direct Marketing Manager – Supporter Engagement to lead on the delivery and development of the early retention programme which integrates acquisition and retention, and other exciting campaigns and projects, aimed at acquiring, retaining and engaging our supporters and stewarding them across their supporter journey with Shelter. Essentially, your focus will be on meeting supporter motivations and needs - giving supporters control of how they give, when we contact them and the content that will mean most to them. Helping build multi-channel, integrated and inspiring supporter journeys which build strong supporter relationships and long-term loyalty to Shelter will be your goal. And, along the way, you’ll get to work on new products and propositions to retain supporters in innovative ways and build strong relationships with colleagues, agencies and suppliers alike.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
Passionate about outstanding supporter experiences and maximising income opportunities, you have a good understanding of direct marketing and digital channels such as direct mail, SMS, telemarketing and email. You’re also used to optimising and reviewing campaigns and aren’t afraid to share both failures and successes. Managing and influencing stakeholders to deliver results comes naturally to you too. What’s more, you excel in analysis and intelligent use of data, are great at utilising insight, including the motivations, interests and behaviours of supporters to guide decisions and have a keen interest in, or willingness to learn about, product management and development. You’re happy to challenge the status quo and introduce new ideas, methods and processes too, like to horizon scan and keep ahead of emerging trends and are comfortable working in matrix teams.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
The client requests no contact from agencies or media sales.