Senior digital manager month jobs

Media Manager (Job share) – Health Equals

Salary: Up to £52,784 pro rata per annum plus excellent benefits.

Contract: Permanent (Three month probationary period/job share review period)

Hours per week: 22.5 hours per week (Wednesday to Friday). You will be required to work in-person a minimum of one day per week, in line with our hybrid working model.

Our Foundation

We are an independent charitable organisation working to build a healthier UK.

Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society. Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care.

It doesn't have to be like this. Our mission is to help build a healthier UK by:

1.Improving people's health and reducing inequalities

2.Supporting radical innovation and improvement in health and care services

3.Providing evidence and analysis to improve health and care policy.

We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change.

Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.

About Health Equals

Health Equals is the UK’s campaign for improving health opportunities. Made possible as a strategic initiative of the Health Foundation, we are a group of people and organisations campaigning to make sure the things we know shape health and wellbeing are at the

heart of policymaking and practice, so everyone can experience a healthy life and the opportunities that brings. Right now, in the UK, lives are being cut short because the basics are not available to everyone. Health Equals is campaigning to change that.

About the role:

We are looking for a media manager to work as a job share partner in our small, start-up style team on our public campaigning initiative. This role provides an exciting opportunity to jointly lead on our earned media approach, working to secure high-quality coverage of our campaigns and the Health Equals coalition across print, online and broadcast media to influence public opinion and political change.

In this role, you’ll use your skills to deliver our PR strategy for our upcoming public-facing campaigns, working alongside your job share partner to manage our PR agency partner, leading our press office function, building trusted relationships with journalists and influencers, and coordinating Health Equals member spokespeople and lived experience storytellers. You will work proactively with data analysts and policy experts to spot and develop media opportunities based on new and available data relating to health inequalities. Your work day-to-day will vary from strategic to delivery focused, such as writing press releases and pitching to national and regional media, fielding enquiries and responding proactively to developments in the external environment. This is a fantastic opportunity for an experienced media manager looking for a part time, job share role, who can help Health Equals to grow its profile and ensure its campaigns achieve impact, helping to play a part in bringing about better health for people in the UK.

How to apply:

Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. You can find the job description for this role here. To find out more about health equals, visit our website.If you would like to apply, please submit your CV, and answer the following application questions:

1. What do you know about Health Equals and our mission that makes you want to work for us?

2. Describe your experience in developing and executing a successful media strategy to support a public campaign. How did you ensure effective communication through the media to influence public opinion and political change?

Our commitment to Inclusion and Diversity

We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit.

We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us.

We have identified three diverse groups, In particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups.

Apply to join our team and let's work towards building a diverse and inclusive workplace together.

If you require any support through this process, please contact us. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.

Closing date: Tuesday 18th August

Join BrainWaves at an exciting stage of growth and help build the sustainable income behind our ambitious plans to improve young people’s mental health.

This is a rare opportunity for a proactive fundraiser to take real ownership of a growing fundraising programme, working with experienced specialists while broadening your expertise across trusts, major donors, corporate partnerships and individual giving.

About BrainWaves Research

BrainWaves Research is a charity working to improve young people’s mental health and wellbeing through research, education and collaboration.

We bring together scientists, educators, schools and young people to build a stronger understanding of adolescent mental health and translate evidence into practical support. Our work combines a major longitudinal research study with evidence-based educational resources for schools.

BrainWaves is a long-term collaboration involving the University of Oxford, Swansea University and The Day News & Media. We are entering an exciting stage of growth and are looking for a proactive and versatile Fundraising Manager to help secure the sustainable income needed to achieve our ambitions.

The opportunity

You will lead the day-to-day delivery of fundraising across trusts and foundations, major donors, corporate partnerships and individual giving, developing new opportunities as well as managing and growing existing relationships.

The role may particularly suit someone with strong experience in one area – most likely trusts and foundations or high-value giving – who is ready to broaden their expertise across a mixed portfolio.

You will work particularly closely with our fractional Fundraising Director, who will provide strategic direction and support, as well as experienced specialists in major gifts and events, senior volunteers and colleagues across BrainWaves.

This is a hands-on role with significant autonomy. We are looking for someone proactive, ambitious and organised who enjoys turning strategy into action, building relationships, improving systems and hitting targets. Above all, you will be passionate about our mission to improve young people’s mental health.

Key responsibilities

Fundraising and income growth

• Work with the Fundraising Director and COO to deliver BrainWaves’ fundraising strategy and annual income plan.

• Manage and grow a pipeline across trusts and foundations, major donors, corporates and individual giving.

• Research and develop new prospects, partnerships and sustainable income opportunities.

• Prepare compelling cases for support, grant applications, proposals, presentations and donor communications.

• Take ownership of agreed income targets, deadlines and activity plans, monitoring performance and forecasting income.

• Manage funder and supporter relationships from initial approach through to reporting and stewardship.

Major donors, corporates and supporters

• Work with the Fundraising Director, trustees, senior volunteers and specialist advisers to identify, cultivate and steward high-value prospects.

• Build relationships with companies whose values and interests align with BrainWaves and develop appropriate partnership opportunities.

• Help develop our individual-giving programme, including appeals, regular giving and supporter journeys.

• Manage and improve our use of JustGiving and other digital fundraising platforms.

• Support donor and cultivation events, including prospect identification, communications and follow-up.

CRM, data and fundraising operations

• Take day-to-day ownership of BrainWaves’ CRM, ensuring supporter, prospect, donation and relationship records are accurate and up to date.

• Improve how the CRM is used for pipeline management, reporting, segmentation, stewardship and task management.

• Establish clear and consistent processes for recording and using fundraising information.

• Produce regular pipeline, income and forecasting reports and use data to identify opportunities, gaps and risks.

• Ensure information from JustGiving and other platforms is captured and followed up appropriately.

• Maintain high standards of data protection, fundraising compliance and data quality.

Collaborative working

• Work closely with the Fundraising Director and experienced freelance specialists in fundraising strategy, major gifts and events.

• Collaborate with colleagues across communications, research and operations to develop strong fundraising propositions and materials.

• Support trustees and senior volunteers in their fundraising activity.

• Attend occasional meetings and events, primarily in Oxford and London.

About you

You will be a confident and proactive fundraiser with strong experience in at least one income stream and an appetite to broaden your expertise.

You will be a persuasive communicator and excellent relationship builder, comfortable managing multiple prospects, deadlines and priorities. You will enjoy working in a small, evolving organisation where initiative is valued and will be effective working independently from home while staying closely connected to the wider team.

Most importantly, you will be motivated by ambitious targets and genuinely excited by BrainWaves’ mission.

Essential experience and skills

• Experience of securing income within a charity, university, research institution or other purpose-led organisation.

• Strong experience in at least one fundraising stream, such as trusts and foundations, major donors, corporates or individual giving.

• Evidence of meeting fundraising targets or contributing significantly to income growth.

• Experience of managing prospects from research and qualification through to solicitation and stewardship.

• Excellent written skills, including producing persuasive applications, proposals and donor communications.

• Strong relationship-building and stakeholder-management skills.

• Ability to understand complex information and turn it into a clear and compelling case for support.

• Experience of using a fundraising CRM to manage pipelines, records and reporting.

• Excellent organisation, with the ability to manage multiple priorities and deadlines.

• A proactive, resourceful and collaborative approach.

• A genuine commitment to BrainWaves’ purpose.

Desirable experience

• Experience across more than one fundraising income stream.

• Trusts and foundations and/or major donor fundraising experience.

• Experience of corporate partnerships.

• Experience of using and improving a CRM, particularly Beacon or a similar system.

• Experience of JustGiving or similar digital fundraising platforms.

• Experience of fundraising for mental health, young people, education, science, health or research.

• Knowledge of fundraising regulation and data protection.

• Experience of donor cultivation or fundraising events.

What we offer

• The opportunity to shape and grow fundraising within an ambitious charity.

• Close working with an experienced Fundraising Director and senior fundraising specialists.

• Significant autonomy and the opportunity to broaden your fundraising experience.

• Meaningful work supporting research and education focused on adolescent mental health.

• A flexible, predominantly home-based role.

• 25 days’ annual leave pro rata.

• Auto-enrolment into our pension scheme after successful completion of a three-month probation period.

• Reasonable travel expenses for required meetings and events.

I’m excited to be hiring a new role for a mental health charity, joining their Digital and Experiential team, driving fundraising through a number of products as part of a wider Mass Engagement Fundraising team, as their new Senior Social Challenges Officer.

This role leads on Social Challenges with responsibility for developing a diverse and successful portfolio, recruiting thousands of fundraisers and supporting them to exceed their fundraising goals.

I’m looking to hear from individuals with experience in the charity virtual challenge space who can manage multiple stakeholders and work at pace.

As Senior Social Challenge Officer, you will lead the growth, delivery and optimisation of the charity’s Social Challenges, Weddings and Birthdays fundraising portfolio. Working closely with the Digital and Experiential Manager, you will strengthen existing products and identify future opportunities through data insight and sector trend analysis. You will oversee the end-to-end project management of digital fundraising activities, from setting targets and KPIs to briefing suppliers, monitoring delivery, and evaluating performance. You will also provide hands-on leadership of two Fundraising Officers.

Essential criteria:

• Experience of managing fundraising or income generation activities and a proven track record of meeting and exceeding targets across a range of channels and products
• Experience of using an innovation process to identify and implement new activity or improve existing activity.
• Experience in planning and executing digital/Meta-based challenges such as celebrations, and social challenges – as well as related knowledge of these products.

You’ll join a collaborative team, who look after their staff, and value wellbeing, flexible working, and family friendly environments, and generous annual leave.

• Hybrid working- 2 days p/w in Stratford, London (E15).
• 12 month maternity cover contract.
• Full-time hours (35 hour week).
• Salary £41,242

Closing date- ASAP, applications reviewed on a rolling basis, so please apply today! Interviews to take place w/c 10^th August.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Digital & Data Transformation Manager to provider leadership for our digital systems, data automation, cybersecurity protocols and AI adoption.

The role

As Digital & Data Transformation Manager you will have an ability to influence in digitisation, data and IT and work cross-organisationally with Care/Housing operations, Finance, HR, suppliers, Trustees and Executive leadership. Our need is to co-create the digital strategy, influence ways of working and problem solve at a practical level. This role will lead and add momentum to the digitisation of Keychange. The process has begun and this role will coordinate and add cultural sensitive impetus to the change.  We want to multiply the gains already made to continue the transformation of the organisation. 

The focus of the role includes:

• Digital and data transformation, including identifying emerging digital technologies that can support or enhance our operations and the development of a digital organisational dashboard
• Digital and data management, including data protection governance, data security and data management
• Operational delivery, including oversight of our outsourced IT contractor and technical management of our intranet development

This is a management role with real impact – both within Keychange and ultimately in the lives of people we support.

 About you

We are looking for a values-led manager who brings:

• Experience in leading the development of digital systems, information governance, cyber-security improvement or digital transformation in a charity, care, housing, education or public sector environment
• Strong supplier-management skills
• Working understanding of cyber-security governance
• Ability to explain technical and governance issues clearly to non-technical and non-IT colleagues
• Ability to work at both management and practical implementation levels

You will be someone who combines strategic digital and data management with high standards of support, and who leads with integrity, humility and purpose.

What we offer

• Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
• Employee assistance programme (EAP) and life insurance
• Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
• Enhanced sick pay for up to four weeks, in accordance with our sickness procedure

Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity. This job advert will close on 6 September 2026. In-person interviews will take place on 17 September 2026.

All applicants need to be able to evidence the right to work in the UK. At this time we are not able to offer sponsorship for this position.

Marketing & Communications Manager

Bath Preservation Trust, Bath, 35 hours per week • £40,000 per annum

Bath Preservation Trust (BPT) is looking for an experienced Marketing & Communications Manager to lead marketing, digital engagement and communications across our four museums and wider charitable work in the World Heritage City of Bath.

This is a key role for a creative storyteller and strategic marketer who can grow audiences, strengthen brand recognition and deliver high‑quality, multi‑channel campaigns.

About the Role

You will shape and deliver BPT’s marketing and communications activity, including:

• Strategic leadership – creating a new MarComms Strategy and commissioning external specialists
• Campaign development – producing compelling multi‑channel campaigns to increase reach and visitor numbers
• Digital management – updating websites, delivering PPC advertising and leading organic social media
• Press & PR – preparing press releases and building media relationships
• Publications & collateral – overseeing leaflets, e‑newsletters and key annual publications
• Audience insight – using data, KPIs and segmentation to inform decisions
• Line management of the Digital Content Executive

About You

We’re looking for a confident communicator with:

• Minimum three years’ experience in marketing/communications within arts, heritage or tourism
• Proven success in growing audiences, driving KPIs and delivering commercial impact
• Strong digital skills across social media, PPC, SEO and content creation
• Excellent copywriting and storytelling ability
• Experience managing budgets, contracts and external suppliers
• Strong analytical skills and understanding of ROI
• Ability to work collaboratively with staff, trustees, partners and media

Our values: Authentic, Engaged, Inclusive, Informed, Responsible.

Benefits

• Positive, collaborative working culture
• Flexible working arrangements
• 34 days annual leave (including public holidays)
• Employee Assistance Programme
• Cycle to Work scheme
• 0% season ticket loans
• Death in Service benefit

How to apply

If you would like to apply for the above role, please complete the short application form and email it along with your CV and a covering letter outlining the skills, knowledge and experience you could bring to the role. See our website for further details..

We realise that text-based applications do not suit everyone, so if you would like to apply in a different way, require information in a different format, or need any other support with your application, please get in touch 

Bath Preservation Trust is committed to Equality, Diversity and Inclusion.

We will particularly welcome applications from people from those sections of the community who are under-represented in Bath Preservation Trust and in the wider heritage sector including Global Majority and / or disabled applicants.

For further information about the roles including the job description, person specification and application form, please see the links below.

We would also be grateful if you could complete the anonymous equal opportunities data monitoring form below (this is voluntary).

Closing date: Monday 7th September 2026

Interviews: Tuesday 22nd or Friday 25th September

Senior Individual Giving Manager

£55,000-£57,000 per annum

Full time (35 hours per week)

Permanent

Hybrid working – 2 days per week in our office in Cheam, Surrey, including Tuesday

The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can’t always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.

We’re 140 years old in 2026 and we’ve got big ambitions to ensure we are there for those who need us for generations to come.

We are looking for a Senior Individual Giving Manager to join us as we embark on the next phase of our strategy to accelerate income growth. This senior leadership role drives leads the full individual giving line, holding acquisition, retention, supporter care and legacy together as a streamlined donor journey.

The role will focus on reducing the attrition of regular-giving supporters and growing our community lottery, alongside supporter journeys, payroll giving stewardship and migration, lottery and regular giving acquisition, and legacy cultivation.

If you are ready to take on the challenge to rebuild a sustainable individual giving programme, then we would like to hear from you!

The ideal candidate will have demonstrated senior-level responsibility for an income line. They will be highly experienced in leading individual giving, regular giving or supporter retention programmes, with a strong understanding of payroll giving. They will also have significant experience of growing a lottery, raffle or similar prize-led product. Line manager experience is essential.

In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 6 September 2026. 

First interviews will take place online on 11 September 2026. Please let us know in your covering letter if this date would be difficult for you. If you need any adjustments to enable you to perform to your best at interview, please let us know in your application (you don’t have to explain why).

The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

JOB TITLE

Project Manager & Operations Officer,

The BARBARA Alliance (3-4 days/week, Hybrid (1 day per week in person)

The jobholder will provide high quality Project Management and Operational support to the leadership team and Board of Trustees. The role combines organisation, communication, meeting & stakeholder coordination, and digital/social media support to keep projects on time, on budget, and up to agreed quality standards.

The BARBARA Alliance is a public-private initiative engaged by HM Government agencies to develop and implement a delivery plan, through engagement of a broad range of stakeholders, for the Dame Barbara Windsor Dementia Goals Programme.

REPORTS TO

Head of Operations 

LOCATION

Hybrid, with 1-2 days per week in-person attendance in Central London office.

CONTRACT

Fixed term initially for 6 months, 3-4 days per week, hybrid (1 day per week in person) with potential for permanent appointment. subject to funding. 

KEY RESPONSIBILITIES / MAIN DUTIES

Project Management, Planning & Governance

• Provide Project Management support for internal projects by maintaining documentation, tasks list and work progress trackers.
• Use project management tools to input, update, and archive project information.
• Help maintain risk and issue registers on behalf of the leadership team, highlighting and escalating issues where required.
• Ensure quality, compliance, and record-keeping requirements are met by in the preparation of documentation and reports.

Meetings, Events & Board Support

• Assist executive team with preparation for all Board meetings and Board Sub-Committees including management of Minutes and Action logs and Risk Register.
• Assist with the planning and delivery of internal events, workshops, and leadership sessions, by coordinating schedules, preparing agendas, managing logistics, and issuing invites.
• Capture meeting notes, actions, and decisions accurately, and provide clear follow-up information for leadership and project teams.

Communication & Reporting

• Support the preparation of reports, updates, and briefing papers by collating inputs, drafting content, and formatting to a high standard for leadership review.
• Assist with creating presentations, and analyses using Microsoft Office tools, ensuring leadership has professional and well-prepared materials.
• Help coordinate the flow of communication across project teams and stakeholders, ensuring updates are shared in a timely and consistent manner.
• Coordinate with the team to provide social media / digital communication support as needed: draft posts, maintain content calendar, monitor engagement.

QUALIFICATIONS, SKILLS & EXPERIENCE

Essential

• Familiarity with project management tools and methodologies such as Agile, Waterfall, Kanban, PRINCE2, or equivalents; practical experience using PM software (e.g. Asana, Monday, Trello, MS Project) or similar cloud based platforms.
• Relevant background in a project support, coordination, or assistant role where you have managed project workflows, tracked tasks and deliverables, ensured process compliance, maintained risk RAID logs and prepared accurate documentation and records.
• Strong time management and organisational skills with the ability to prioritise tasks, multitask effectively, and manage deadlines in a dynamic, small team environment.
• Project finance and analytical capabilities, including experience with budgeting, managing project costs, preparing financial reports, and using data analysis to monitor project performance and identify risks.
• Excellent written and verbal communication skills with a track record of producing clear, accurate reports, meeting agendas, presentations, and supporting senior stakeholders.
• Comfortable with end-to-end meeting and event organisation, including scheduling, logistics, attendee management, meeting notes and minutes preparation (including using AI meeting notes tools), documentation, and actions follow-up.
• Ability to work both independently and collaboratively, adapting flexibly to changing priorities in a small team setting, with a proactive, self-confident approach and sound judgment.
• Solid proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and cloud based collaboration tools (e.g. Teams, Zoom, Asana).
• A genuine commitment to working within a charitable organisation, supporting the leadership team in making a real impact on dementia treatment and care.

Desirable:

• Experience working in the life-sciences industry or a not-for-profit organisation.
• Experience supporting social media and digital communications (e.g. drafting posts, monitoring engagement, content scheduling).
• Background in event coordination, workshops, or stakeholder engagement activities.
• Awareness of project management methodologies or formal training/certification. 
• Experience liaising with external partners or stakeholders.

Personal Attributes:

• Proactively anticipates needs and can identify potential issues before they escalate, proposing solutions independently and reducing the need for escalation.
• Reliable and trustworthy, able to consistently deliver on commitments with strong sense of ownership and accountability. 
• Meticulous attention to detail, ensures accuracy in work, particularly with documentation and communication, catching errors before external publication.
• Strong interpersonal skills, comfortable with engaging individuals and teams across all organisational levels (leadership, staff, trustees, external partners) with empathy and clarity. Adapts communication style and builds positive working relationships.
• Initiative and resourcefulness, showing willingness to go beyond responsibilities, identify gaps, and take practical action to resolve challenges collaboratively.

WORK PATTERN

• Flexible, between 3-4 days per week.
• Hybrid working, with one to two in-person days per week in Central London.
• Some flexibility may be required for meeting times / deadlines.

HOW TO APPLY

Please submit your CV and a short cover letter, explaining what excites you about this role and why you consider it suitable for you. 

CLOSING DATE

The closing date for receiving applications is 6pm on Wednesday, 19th August 2026.

INTERVIEWS

Interviews will be held in two stages, the first one online and the second in person, from the week commencing 24th August 2026.

Named in honour of Alan Turing, the Institute is a place for inspiring, exciting work and we need passionate, sharp, and innovative people who want to use their skills to contribute to our mission to make great leaps in data science and AI research to change the world for the better.

ROLE PURPOSE
This role is responsible for the delivery and change management of a portfolio of system‑related initiatives, ensuring best‑practice governance, disciplined delivery, and effective adoption across the organisation. The Digital Change Manager brings strong organisational, planning, and problem‑solving skills, with a solutions‑focused and adaptable approach. They maintain objectivity while navigating complex change and are passionate about delivering digital improvements through well‑managed, transformative initiatives.
A key part of the role is to embed a culture of structured change management while delivering projects within the remit of the Strategic Change Team, ensuring that system enhancements and new implementations drive meaningful improvements to processes, systems, and ways of working.

ABOUT YOU
You are a proactive and solutions-focused professional with strong analytical and problem-solving skills, capable of breaking down complex challenges and delivering practical improvements. You have experience managing projects, including the implementation of AI tools and technical systems such as ERP, CRM, or ticketing platforms, and supporting organisational change. You work confidently with stakeholders at all levels to achieve successful outcomes. You can balance competing priorities, adapt to changing demands, and use evidence to make informed recommendations that enhance services. A good understanding of project management principles is essential for this role.

HOW YOU WILL MAKE AN IMPACT

• Lead effective scoping and project management of core Turing system enhancements and supplementary system and AI tooling implementations, delivering to agreed scope, timelines, and budget.
• Maintain a strategic, high‑level view of project progress and produce clear, insightful reports for senior management.
• Plan and coordinate resources, including task management of assigned project team members.
• Manage relationships with external consultants, vendors, and suppliers to ensure high‑quality delivery.
• Adapt to shifting priorities, evolving project scopes, and unforeseen challenges, providing robust and pragmatic solutions.
• Ensure that change‑related risks are understood and mitigated by stakeholders.
• Apply best‑practice change management methodologies to assess change impact, organisational readiness, and user adoption needs

Please see the job description attached for a full breakdown of the role and person specification.

TERMS AND CONDITIONS
This full-time post is offered on a fixed term basis for 12 months. The annual salary is £57,000 plus excellent benefits, including flexible working and family friendly policies.

EQUALITY, DIVERSITY AND INCLUSION

The Alan Turing Institute is committed to creating an environment where diversity is valued and everyone is treated fairly. We value diversity of background, experience, and perspective, and are proud to be an inclusive employer. We warmly encourage applications from all backgrounds, particularly from groups currently under-represented in our sector. If you feel passionate about this role but don’t meet every single requirement, please apply - we recognise that great candidates may bring strengths beyond the criteria listed.

Network and Impact Manager
Location: London/Hybrid (London Bridge office, 2 days per week in office) Salary: £41,000–£44,000 Contract: 18 month fixed term

For nearly 30 years, In Kind Direct has been at the forefront of product redistribution in the UK, ensuring that no one misses out on life’s essentials. Founded by HM The King, we partner with leading brands and retailers to channel everyday goods—hygiene items, household products, toys, clothing and more—to our network of over 6,000 charities, community groups, foodbanks and schools. Every week, we help more than half a million people in need. Yet, poverty and exclusion remain as key challenges within the UK, and we’re on a mission to reach even more people with more products.

Our Values
We work with kindness, togetherness and integrity, and drive innovation.

The Opportunity
We are seeking an adaptable, enthusiastic self-starter to join our dynamic and passionate team with responsibility for truly understanding the needs of our network and how we can best support them with essential products to help people live well.

This role will represent the voice of our network and the end users they support, developing and implementing strategies at In Kind Direct to increase value and engagement, and strengthen our social impact together.

Key Responsibilities

Insight and Evidence
· Represent the voice of our network and the end-users they support in our planning, evaluations and decision-making
· Lead on network insights gathering, data analysis and visualisation, and interpreting findings into conclusions and recommendations, using for example, surveys, CRM data, Network Ambassador online meetings and Network Insights Panel consultations
· Proactively contribute to improvements in the customer journey for network partners – from registration through to fulfilment
· Support our collaborative ways of working with the VCSE sector and other infrastructure organisations to meet immediate need, deepen impact and support longer-term solutions
· Help scope, test and implement CRM enhancements to improve how we gather insights and measure impact
· Source, analyse and share relevant external social research and sector intelligence to help ensure organisational decisions and programmes are also informed by external insights, emerging trends and best practices

Network Engagement
· Develop and implement strategies to increase network engagement including visits, volunteering, webinars and spokesperson activities, that inspire our network to tell the story of our impact together
· Lead on network recruitment and retention
· Day to day management, evaluation and reporting for funded projects that use insights, research, and partnerships to get the right products to more people through network partners
· Test, implement and embed digital asset management tools and processes
· Act as an ambassador for In Kind Direct at external events
· Line manage the Charity Network Coordinator

Network Support and Communications
· Oversee and help produce a regular newsletter and ad hoc emails to involve the network more in advocacy, impact storytelling and direct action with us
· Oversee and help produce other network communications and content including service emails and FAQs to improve the service they experience from us
· Oversee network registration and renewal processes and comms, and act as a point of escalation for our Customer Service team
· Manage and develop our network compliance policies and processes, safeguarding quality and integrity while driving efficiency and systems-enabled automation. Act as a point of escalation
· Ongoing relationship and community building with network partners, including regular proactive outreach, visits and communications
· Help develop standards for network experience, value delivery and service quality in collaboration with our Customer Service team

What We're Looking For
· Knowledge of the VCSE sector and current challenges, ideally with a pre-existing network
· Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders
· Excellent organisational skills, with the ability to manage multiple projects simultaneously, manage budgets, mitigate risks and meet deadlines
· Proficiency in using CRM systems to manage customer/membership information and generate insights
· Proficiency in using Excel, survey and data analysis tools to generate insights and measure impact
· Some experience of line management of volunteers or paid staff
· Able to work well as part of a team, but also a self-starter that's able to take initiative while working with little supervision
· Numerate with good attention to detail
· Excellent written communication skills
· Understanding of data privacy, protection and consent for marketing and communications
· Being an approachable collaborator at all levels of an organisation
· Aligned with IKD values of kindness, togetherness, integrity, and innovation.
Competences Required of a Manager
· Applies policies in their area and flags risks early
· Supports audits/quality checks as needed
· Encourages others to meet compliance requirements
· Balances risk in decisions with senior support when needed
· Leads projects/teams with clear ownership
· Motivates others and creates a positive environment
· Coaches and develops others; gives clear direction and feedback
· Role models integrity and continuous improvement

Why In Kind Direct?
As well as having the chance to work in a charity that helps thousands of people each year, our team benefits include:
· Volunteering days
· 28 days holiday each year including 3 days between Christmas and New Year (excluding public holidays)
· An interest-free travel loan
· A generous pension scheme entitlement

We are an equal opportunity employer and support our team to succeed in their roles through training, adaptations, flexibility in working, access to our Employee Assistance Platform, and a range of policies to support people in their personal, family and care responsibilities.

We are an accredited Great Place to Work – and have additionally been recognised as a Great Place to Work amongst small Charities and a Great Place to Work for Women.

We seek to challenge discrimination and are committed to our values of kindness, togetherness, integrity, and innovation. We are on an organisational journey to achieving our EDI vision and welcome any questions about our progress and aspirations.

We especially welcome applications from anyone with lived experience of being on a low income or working with smaller charitable organisations.

We will meet all reasonable expenses that will support anyone invited to interview to be able to participate.
If there's anything such as a disability or other circumstance that might affect your ability to take part in any stage of the application or interview process, please don't hesitate to contact us. We'll do our best to provide any support or adjustments you may need to take part fully and comfortably. Sharing this information will not affect your application in any way.

How to Apply
To apply, please submit your CV and a brief supporting statement (max. 500 words) by 2pm Tuesday 25th August 2026.

Applications submitted without a supporting statement may not be considered.

First stage interviews will take place 2nd/3rd September 2026.
Second stage interviews will take place 10th September 2026.

You may have experience in the following: Network Manager, Charity Partnerships Manager, Community Engagement Manager, Impact and Insights Manager, Stakeholder Engagement Manager, Membership Manager, CRM and Insights Manager, Programme Manager (VCSE), Data and Insights Manager, Charity Relationship Manager, Sector Engagement Manager, Voluntary Sector Partnerships Manager, etc.

REF-230215

Senior Digital Channels Analytics Manager

£45,167 + excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)

Join us at WWF-UK – Senior Digital Channels Analytics Manager

About the role

We’re excited to be recruiting a Senior Digital Channels Analytics Manager to join WWF-UK.

In this role, you’ll lead our digital channel analytics capability across web, email, social and paid media, helping teams understand what is working, where we can improve and how digital activity supports supporter experience, engagement and meaningful action.

You’ll act as the organisational expert for digital channel analytics, providing the insight, standards and expertise needed to inform decisions across fundraising, communications and digital activity. You’ll help ensure our digital data is robust, compliant and actionable, and that insight is used consistently to improve performance, planning and evaluation.

You’ll own and develop our digital analytics tools and platforms, including Google Analytics, Google Tag Manager, Hotjar, Hootsuite and native social analytics tools. You’ll also support consistent campaign tracking, clear governance and accessible reporting across our digital estate.

This role will involve providing high-quality insight across web, email, social and paid media, including social listening, sentiment analysis, paid media attribution, A/B testing and conversion optimisation. You’ll work closely with teams and agencies to ensure tracking is set up effectively, learning is captured and insight is translated into practical recommendations.

You’ll also play an important role in supporting compliance, including cookie banner management and alignment with GDPR, ePrivacy and ICO guidance. Alongside this, you’ll monitor emerging trends, technologies and changes in the digital media landscape, helping WWF-UK understand what they mean for analytics, measurement, SEO, GEO and brand traffic.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

Essential

• Significant experience working in a digital, new media or marketing analytics role

• Deep expertise in digital and social analytics, with the ability to interpret performance and identify strategic implications

• Advanced Google Analytics and Google Tag Manager expertise, including implementation, event tracking and data layer understanding

• Experience owning or managing digital analytics tools and platforms, with a strong focus on data quality, access controls, naming conventions and documentation

• Strong understanding of campaign tracking, attribution and digital measurement across web, email, social and paid media

• Experience delivering clear, accessible reports, dashboards and presentations that support decision-making

• Strong communication skills, with the ability to translate complex technical insight into clear, actionable guidance for different audiences

• Strong stakeholder management skills, with the ability to build trust in insight, recommendations and measurement approaches

• Understanding of data protection, GDPR and ePrivacy requirements relevant to digital analytics and measurement

• Ability to manage competing priorities and reporting needs while maintaining quality and consistency

• A proactive, analytical mindset with a focus on continuous improvement

• A clear commitment to WWF-UK’s mission, values and ethical standards

Desirable

• Experience using tools such as Hotjar, Hootsuite, Brandwatch, Looker Studio, Tableau or Power BI

• Experience using social analytics and listening tools, including sentiment analysis and competitor benchmarking

• Experience supporting paid digital media measurement across platforms such as Meta and Google Ads

• Experience working with fundraising, supporter or first-party data to inform insight and decision-making

• Experience with A/B testing and conversion optimisation tools, such as AB Tasty

• Experience with SEO and GEO tools such as Moz, Ahrefs or SEMrush

• Experience identifying emerging trends and technologies affecting digital media measurement, including developments in GEO and impacts on SEO and brand traffic

• Experience working in a charity, purpose-led or complex stakeholder environment

• Degree-level qualification or equivalent experience demonstrating strong digital, data or analytical capability

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

• Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays

• Flexible working options, to support your work life balance

• 5% employer contribution to pension, rising to 10% with employee contribution

• Learning and development opportunities to help you grow

• Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We're a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date - 17/08/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

The FA's Grassroots Division is looking for a purpose led Impact Manager, with a strong analytical skill set to lead the development and delivery of a robust impact framework for grassroots football, ensuring The FA and County FAs can clearly evidence the difference football makes locally and nationally. This will include the evolution of The FA's Social Return on Investment (SROI) approach, ensuring alignment with other football partners and enabling evidence-based investment decisions.

This role is a 12 month fixed term contract, with the possibility of extension, dependent on further funding.

What will you be doing?

• Develop and implement a new national impact framework for The FA Grassroots Strategy and County FAs defining clear outcomes, measures and methodologies.
• Develop and maintain a clear Theory of Change for grassroots football, linking strategic priorities to a consistent measurement approach.
• Lead the evolution of The FA's Social Return on Investment (SROI) model for grassroots football, quantifying the social and economic value generated through participation and programmes. Work with football partners and Sport England to align on existing methodologies, where possible.
• Support County FAs to embed impact measurement within their approach, providing tools, templates and guidance to ensure consistent and practical application.
• Work with County FA teams to build capability in monitoring and evaluation, including training, support and ongoing challenge to ensure quality and consistency.
• Define and oversee measurement across key impact domains, such as health and wellbeing, community cohesion, crime and anti-social behaviour, education and employability, equality and inclusion, and economic.
• Define and track core footballing outcomes, including participation growth and retention, diversity of participants, club sustainability and workforce development.
• Work closely with The FA's Research & Insight and Digital Technology teams to ensure robust data collection, integration and analysis, including use of external datasets where appropriate.
• Aggregate local impact data into a national view, building a compelling narrative on the value of grassroots football to support strategic positioning, funding and stakeholder engagement.
• Ensure alignment with external frameworks and priorities, including Sport England and government outcomes, to strengthen credibility and influence.
• Executes additional tasks as required to meet the FA's changing priorities.
• Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
• As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What are we looking for?

Essential for the role:

Skills:

• Strategic Thinking: Able to design and implement frameworks that link impact measurement to organisational priorities and long-term strategy
• Stakeholder Management: Strong relationship-builder able to support, challenge and influence a diverse network including County FAs and senior stakeholders
• Problem-Solving & Framing: Able to translate complex or ambiguous impact questions into clear methodologies and practical approaches
• Analytical & Insight: Strong ability to interpret data and evidence, drawing clear conclusions and translating these into actionable insights
• Influencing, Story Telling & Communication: Able to present complex impact and evaluation concepts in a clear, compelling and accessible way to a range of different stakeholders, including seniors and boards.

Experience:

• Developing or delivering impact, evaluation or performance frameworks
• Working across multiple stakeholders or delivery partners to embed consistent approaches
• Translating data and evidence into clear reporting and recommendations
• Working with complex datasets and/or insight outputs to inform decision-making
• Presenting insights to senior stakeholders in a clear and compelling way

Beneficial to have:

Skills:

• Understanding of Social Value / SROI methodologies and experience applying them in practice
• Familiarity with public sector outcomes frameworks (health, education, crime, community)
• Experience of working within sport, physical activity or place-based systems
• Experience working with datasets such as ONS, Active Lives or local authority data

Experience:

• Delivering or supporting SROI analysis
• Working with sport, participation or community-based programmes
• Influencing investment decisions through evidence and insight

What's in it for you?

We are committed to ensuring everyone can flourish in their roles. To achieve this, we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves on offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encourages you to connect and learn with your colleagues and look after your mental health and well-being.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional 'Thank You' day's leave, volunteering days, as well as 25 days of annual leave (based on a full-time, permanent contract)
• A hybrid working model which offers greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page,

Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

Drive quality, lead change and make a lasting difference! 

About Us

Carers Trust Heart of England exists to improve the lives of family carers and the people they care for. We provide information, advice, and a wide range of practical and emotional support to unpaid carers and people with care and support needs. Our work is rooted in compassion, partnership, and a commitment to high-quality, person-centred services.

Our Regulated Activities and Contract Scope

The Care Services Manager will have responsibility across our regulated and associated services, which currently include:

•  Domiciliary care (personal care in people's homes)

  •  Short Breaks and Emergency Respite (including sleep-in provision)

  •  Dementia Wraparound Support

  •  Day Break Day Services (currently unregulated)

We hold contracts and funding arrangements across several commissioners and funders. The postholder will be responsible for ensuring that care and support is delivered in accordance with all relevant contractual and funding requirements.

The Role

The Care Services Manager will hold personal CQC accountability for the quality, safety, and compliance of our regulated services. While this is fundamentally a strategic leadership and governance role, our regulated services are currently at an important stage of development. As such, we are looking for someone who is equally comfortable providing visible, hands-on operational delivery when needed.

Initially, the successful candidate will spend time working closely with the day-to-day operation of the service, building strong relationships with Care Support Workers and the people we support, strengthening systems and processes, and ensuring consistently high standards of care.

This is an opportunity to play a key role in embedding best practice and supporting the continued growth and improvement of the service. As the service develops, the emphasis of the role will increasingly shift towards strategic leadership, quality assurance, governance, service improvement and future development.

The successful candidate will be able to recognise what the service needs at any given time and adapt their approach accordingly, remaining visible and involved operationally where appropriate, while driving long-term quality, compliance and continuous improvement.

What We Offer

• Competitive salary

• Starting annual leave entitlement of 25 days, increasing with service to a maximum of 30 days (and Bank Holidays),             plus your 'birtholiday'

• Pension contribution scheme

• Benefits platform offering flexible high street savings and discounts on top brands

• Employee Assistance Programme and wellbeing platform

• Ongoing training and development opportunities

• A supportive, values-led organisation that makes a real difference to carers’ lives and the people they care for

Key Responsibilities

1. Leading and Managing the Service

• Hold CQC registration and personal accountability for the quality, safety and compliance of all regulated care activities delivered by the organisation.

• Provide day-to-day operational leadership of the care service(s), being genuinely present and accessible to care support workers, coordinators, and senior staff, particularly in the early period of the role.

• Line manages the coordination and care team, providing regular supervision, clear direction, and honest feedback.

• Be willing to get involved in operational problem-solving when needed, covering gaps in coordination, stepping in on complex cases, supporting the team through difficult periods, while also working to build the capacity that, over time, reduces the need for this.

• Build and sustain a team culture where staff feel supported, valued, and clear about what is expected of them.

• Manage performance and conduct fairly and consistently, with appropriate HR support.

2. Quality, Compliance and Safeguarding

• Ensure the service always operates in compliance with the Health and Social Care Act 2008 and CQC Fundamental Standards.

• Maintain continuous inspection readiness under the CQC Single Assessment Framework, understanding that ratings can be updated at any point, not just following a scheduled visit.

• Act as a named safeguarding lead, recognising, reporting, managing, and recording safeguarding concerns across all regulated services.

• Lead a meaningful quality assurance programme, involving audits, spot checks, care plan reviews, complaint analysis, and use findings to drive improvements.

• Submit CQC notifications accurately and on time and ensure the Statement of Purpose and all governance documentation accurately reflects what the service does.

• Monitor care quality through ECM data, visit records, staff feedback and regular engagement with service users and their families, remaining closely connected to the day-to-day service delivery to identify and address emerging issues before they escalate.

• Ensure care and support delivery across all services remains within the scope of relevant contractual and funding arrangements, and that any changes to the service scope, volume or specification are identified and escalated appropriately.

3. Care Planning and Service User Relationships

• Ensure every service user has a current, person-centred care plan that reflects their needs, preferences and risks.

• Oversee and contribute to care assessments and reviews, including involvement in complex cases, multi-agency reviews and situations where a senior presence is needed.

• Build and maintain positive relationships with service users, their families, and carers, being accessible, responsive, and honest whether managing concerns or recognising success.

• Ensure that the service user experience and what it actually feels like to be supported by our service is at the centre of how quality is assessed, monitored and improved.

4. Safe Recruitment, Staffing and Workforce

• Ensure all staff are recruited safely and in line with statutory and regulatory requirements, with appropriate DBS checks, references, right-to-work verification, and safer recruitment processes completed before delivering regulated care.

• Manage all aspects of the Skilled Worker visa sponsorship process, including sponsorship applications, compliance monitoring, record keeping, and reporting requirements in line with Home Office regulations.

• Lead on workforce development, identifying training needs, commissioning training, maintaining records, and ensuring all staff are competent for the care they deliver.

• Ensure a regular and effective programme of one-to-one meetings, supervision, probation reviews and annual appraisals is maintained across the service, addressing performance, development, wellbeing, and any concerns in a timely manner.

• Support, and where appropriate, lead HR processes, including investigations, disciplinary, performance management, grievance, and absence management meetings, working closely with HR to ensure a fair, consistent and legally compliant approach.

• Ensure the on-call and lone working frameworks are in place, understood by all staff and working in practice.

• Participate in the senior management on-call rota, providing advice, support and decision making in response to serious incidents, safeguarding concerns, deaths, and any other urgent operational matters requiring immediate senior attention.

• Participation in a shared on-call rota, including evenings/over-night and weekends, and bank holidays where scheduled.

5. Working with Senior Leadership

• Work closely with the Head of Operations (Deputy CEO) reporting on service performance, escalating concerns, contributing to strategic decisions, and supporting the organisation's broader development.

• Contribute to commissioner relationships and contract management, including monitoring reporting, quality submissions and attendance at review meetings.

• Play an active part in shaping how the service develops, bringing operational knowledge and professional judgement to decisions about what the service does, how it is structured and where it grows.

• Demonstrate the confidence to communicate honestly, raise difficult issues and challenge constructively in the best interests of the service and the people we support.

PERSON SPECIFICATION

Qualifications

· Level 5 Diploma in Leadership and Management for Adult Care or actively working toward it with a clear and realistic            completion plan.

· Enhanced DBS with adults' barred list or willingness to apply immediately.

· Full UK driving licence and access to own vehicle.

Knowledge

· Strong working knowledge of the CQC Single Assessment Framework how evidence is gathered, what quality                      statements are assessed against, and what continuous inspection readiness means in practice.

· Comprehensive knowledge of the Health and Social Care Act 2008 and CQC Fundamental Standards.

· Knowledge of safeguarding adults' legislation and local procedures.

· Knowledge of the Mental Capacity Act 2005 and how it applies in domiciliary and community care

· Working knowledge of Working Time Regulations and how this practically applies to care rotas and on-call                            arrangements.

· Understanding of contractual compliance in a multi-contract or multi-funder care environment, and the implications of            changes to service scope or volume.

Experience

· Proven experience as a Registered Manager (or equivalent senior care management role) in a CQC-regulated                      domiciliary or community care service.

· Experience of being hands-on in a care management role, understanding when direct operational involvement is                  needed.

· Experience of managing safeguarding, making referrals, managing investigations, recording outcomes, and learning            from them.

· Experience of directly supervising and developing a care team including coordinators, senior carers, and care                        support workers.

· Experience of managing quality across a regulated service, completing audits, spot checks, care plan reviews and                complaint handling.

· Experience of CQC compliance and notifications, including operating under the Single Assessment Framework.

· Experience of managing across multiple service lines or contracts simultaneously, ensuring compliance with each                  commissioner or funder’s specific requirements.

Skills & Abilities

· Able to assess service performance, recognise what is working well, identify challenges and confidently                                  communicate these in a clear and constructive way.

· Willingness and flexibility to be hands-on when required, and confident enough to step back appropriately as the                  service develops.

· Excellent written communication skills, being able to write clearly, accurately, and professionally for a variety of                      audiences (CQC, commissioners and families).

· Excellent verbal communication skills, being able to speak in a clear, honest, and approachable way with care                      workers, service users, families, CQC inspectors and senior colleagues.

· Strong decision-making skills when under pressure, including in safeguarding, serious incidents and out-of-hours                  situations.

· Competent in care management systems — including rostering, ECM, and digital care planning.

Personal Qualities

· Shows the self-awareness, honesty and professional courage to recognise what is working, what is not, and what                  needs to change.

· Demonstrates resilience and calm judgement, remaining focused and clear when faced with challenging or complex              situations or organisational difficulties.

· A caring and compassionate leader with a genuine commitment to making a positive difference to the people we                    support.

· Accountable and takes ownership of outcomes.

· Adaptable and confident working at different levels, recognising when to move between strategic thinking to                          operational problem-solving.

· Collaborative and approachable, with the ability to build positive working relationships and work effectively with                      people at all levels of the organisation.

· Curious and improvement-focused, with a willingness to ask questions, explore new approaches and learn from                    experience.

Position

MSF UK is looking for an experienced communications professional to join our team as a Senior Press Officer. You’ll play a leading role in managing high-profile reactive media enquiries so we’re looking for someone with sound news judgement, people management skills and the ability to maintain resilience. This is an exciting opportunity for someone who can think strategically, make confident decisions under pressure, and build strong relationships with journalists.

Hours: Full-Time (37.5 hours per week) Mon - Fri

Duration: Permanent

Location: London – hybrid, 2 days per week London Office (including Wednesdays)

Salary: £54,452.47 – £66,553.01 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

To raise awareness of the work and priorities of MSF with core target audiences via coverage in UK and international radio, podcasts, TV, print, online and documentaries.

Maintain relationships with international colleagues e.g. the IO, Communication Advisors, other press officers in key hubs globally as well as field communications teams.

Together with the other Senior Press Officer, deputise for Head of Media on rotation.

Secure both proactive and reactive media coverage – reacting in a swift manner to incoming news requests and seeking out new opportunities for coverage. The majority of the time you will be handling reactive news enquiries, and identifying opportunities in the news cycle to pitch proactively. During emergencies, the focus would be on reactive.

Support more junior members of the team – including line management of a press officer.

You will be part of an on-call / out of hours rota, including evenings and weekends, for which you will accumulate TOIL.

Knowledge, Skills and Experience:

• Demonstrable experience in senior press office work, TV production or international journalism, including substantial understanding of, and contacts in, UK media.
• Experience in pitching stories and features to print, radio, TV, podcast and online
• Good knowledge of world affairs and a demonstrable understanding of and commitment to humanitarian issues.
• Ability to cope with stress, competing priorities and short deadlines, retain good humour and make sound ethical and personal judgements in order to deal with ambiguities and conflict.
• Project management skills.
• Industry contacts - essential.
• Line management skills - desirable.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

As our Digital Fundraising & Campaigns Lead, you’ll manage and oversee the delivery of our digital fundraising and donor acquisition activities, ensuring campaigns are innovative, data-driven and aligned with our mission.

Leading a small, talented team of marketing and campaign professionals, you’ll lead the campaign development function in cross-departmental planning, including events that drive donor acquisition and fundraising.

You’ll help us tell powerful stories, deepen engagement and help grow our community of supporters, shaping end-to-end integrated digital campaigns that build and strengthen relationships and help us bring hope and practical aid to remote communities.

Alongside campaign strategy and execution, you’ll be involved in paid media activity and digital performance, providing strategic oversight, guiding agency relationships and driving continuous improvement.

Additionally, you will:

- Deliver campaigns, events, and digital initiatives
- Act as a trusted adviser to senior leadership on digital strategy
- Lead the planning and delivery of events and volunteer engagement at festivals
- Ensure budgets are well managed, and campaigns are delivered efficiently
- Develop and evaluate digital performance metrics and reporting

About You

To join us as our Digital Fundraising & Campaigns Lead, you will need:

- At least five years’ experience in digital fundraising and marketing in a charity or mission-driven organisation
- A minimum of two years’ management experience leading digital fundraising or marketing teams
- Experience writing, reviewing, and editing copy for a variety of audiences and users
- Experience in project management
- The ability to communicate clearly, assertively, and diplomatically at all levels
- Demonstrable success in developing and delivering multi-channel digital campaigns with measurable impact
- Demonstrable expertise in paid media strategy and optimisation (Google Ads, Meta, programmatic, etc.)
- Strong creative ideation and direction skills
- A data-driven approach with experience using analytics tools (e.g., Google Analytics, CRM platforms)
- Excellent and proven stakeholder management and influencing skills
- A deep understanding of digital trends, donor behaviour, and fundraising compliance

This is a remote role with a once a month visit to our Folkestone office.