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ID: 1861 Senior Website & Digital Content Manager
Service: Digital Marketing
Salary: Grade 4 point 38: £37,867.30 pro rata (£46,703 FTE) per annum, plus £480 home-based allowance FTE per annum (£389 pro rata)
Location: Homebased
Hours: Part time, 30 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Temporary 12 month contract (mat leave)
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the Website and Digital Content Team through a crucial period. You will have the chance to manage a portfolio of websites, including Family Action’s and Relate’s, and oversee the development and creation of digital content for a range of channels. You will manage a small team and work collaboratively across the wider development and external affairs directorate to drive brand awareness and income generation.
Main Responsibilities (for details check the job description and person specification):
· Strategically manage a portfolio of websites across two distinct brands and a number of sub identities, ensuring they meet organisational goals, user needs, and sector best practice.
· Lead on the development and creation of digital and multimedia content across Family Action and Relate brands to support key business objectives
· Lead continuous optimisation of sales and donation journeys across Family Action and Relate websites, including testing, personalisation, and conversion rate improvements.
· Oversee the development of a new Relate website as part of a wider adaptive change programme, working closely with the Website and UX Manager and other key stakeholders.
· Use sophisticated analytics, data and insight tools to test, measure and evaluate content and website performance against KPIs, drive decisions and prioritise enhancements.
· Line manage a small team including a Website and UX Manager, Digital Marketing Executive, Content Executive and two temporary Website Project Managers
Main Requirements (for details check the job description and person specification):
· Extensive experience of website development and management within complex organisations
· Extensive experience of managing complex digital projects with multiple stakeholders such a website builds
· Experience of optimising website user journeys to drive a measurable increase in conversions such as sales and donations
· Ability to drive and manage content generation, working with a range of subject matter experts and within a robust governance architecture Extensive experience of using tools such as Google Analytics, Google Tag Manager, Google Search Console and Bing Webmaster to successfully plan, measure and evaluate content performance
· Experience of line management
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Monday 31st August at 23:59. Please note, we may close the position early if we find the right candidate.
· To learn more about Family Action: Careers
Interviews will likely to take place virtually during the first week of September 2026.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: matthew.dennis (full email address located on advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As Individual Giving Senior Executive, you'll play a key role in developing and delivering multi-channel campaigns that inspire supporters to continue and deepen their relationship with the Charity.
You'll manage a varied portfolio of appeals, supporter retention, development, upgrade, cross-sell and reactivation activity, working across channels including direct mail, email and telephone. From campaign planning and creative development through to analysis and reporting, you'll take ownership of projects that help grow supporter loyalty and maximise long-term income.
Working closely with colleagues across the Charity and external agencies, you'll lead on the planning and delivery of campaigns and supporter journeys that place supporters at the heart of everything we do.
This role also includes line management responsibility for an Individual Giving Assistant, making it an excellent opportunity for someone looking to build their leadership experience.
About us
At The Royal Marsden Cancer Charity, we raise money to save the lives of people affected by cancer. The funds we raise support world-leading research, state-of-the-art equipment and exceptional patient care at The Royal Marsden, helping deliver breakthroughs that benefit people with cancer across the UK and around the world.
We're entering an exciting period of growth, with ambitious plans to increase income, grow our supporter base and deliver exceptional supporter experiences. That's why we're looking for a talented Individual Giving fundraiser to join our Supporter Retention & Development team.
About you
We're looking for someone who combines strong direct marketing experience with excellent project management skills and a genuine passion for creating outstanding supporter experiences.
You will have:
- Experience delivering successful Individual Giving or direct marketing campaigns, ideally focused on supporter retention and development.
- Strong project management skills, with experience managing multiple campaigns, budgets and deadlines.
- Confidence analysing campaign performance and using insight to inform future activity and testing.
- Experience working with databases, data selections and campaign reporting.
- Excellent communication and relationship-building skills, with experience working with agencies and suppliers.
- Strong organisational skills, attention to detail and the ability to manage competing priorities.
Experience of digital fundraising, mid-value giving or telephone fundraising campaigns would be an advantage, but is not essential.
Why join us?
This is a fantastic opportunity to develop your fundraising career at one of the UK's leading cancer charities and help The Royal Marsden to revolutionise cancer treatment through groundbreaking research, and deliver world-leading care.
We offer:
- 27 days' annual leave plus bank holidays, rising with service
- Hybrid and flexible working (60% home working)
- Generous pension contributions
- Enhanced maternity and adoption pay
- Life insurance
- Employee assistance programme
- Subsidised canteens
- Access to learning and development opportunities
- A supportive, collaborative and values-led culture
Our values
We're proud to be Respectful, Kind, Ambitious, Purposeful and Versatile. If you share our values and want to use your fundraising skills to make a meaningful difference to people affected by cancer, we'd love to hear from you.
Apply today and help us make life-saving breakthroughs happen for people with cancer, now and in the future.
Please submit a cover letter addressing how you meet the criteria in the person specification, including examples where possible. Applications without a cover letter will not be considered.
We know that good candidates may not meet every single requirement in our job description. If you’re excited about this role and believe you can bring value to our team, we encourage you to apply — even if your experience doesn’t align perfectly with every point. We’re committed to building a diverse, inclusive, and supportive workplace where different perspectives are valued and everyone has the opportunity to grow.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
European Food Business Manager (12-month FTC)
Role type: Fixed Term Contract (12 months); full-time or minimum 4 days per week considered
Location: Godalming, UK (hybrid working pattern with weekly office attendance)The office is based close to Godalming station, with direct trains to London Waterloo in approximately 45 minutes.
Salary: £41,000 -£46,000 per annum FTE, pro-rata , depending upon skills and experience
About the role
As our European Food Business Manager, you’ll help Compassion in World Farming end factory farming and support a more humane, sustainable food system.
You’ll build trusted relationships with leading food businesses across Europe, encouraging practical improvements in farm animal welfare and helping companies reduce reliance on animal-sourced products where this supports our programme goals.
As our European Food Business Manager, you’ll be responsible for:
- Building positive relationships with food businesses across Europe - Using a consultative, evidence-led approach to encourage meaningful public commitments on farm animal welfare, including cage-free systems, better chicken welfare and improved fish welfare.
- Supporting sustainable food system change - Helping companies develop practical, measurable targets to reduce reliance on meat, fish, dairy and eggs where aligned with Compassion’s work.
- Turning commitments into progress - Working with colleagues and external partners to support implementation, reporting, transparency and benchmarking through Compassion’s tools and resources.
- Representing Compassion externally - Contributing to industry meetings, forums and collaborative projects that help improve animal welfare and food system resilience.
About you
To succeed as our European Food Business Manager, you’ll bring strong relationship management skills and the confidence to influence, negotiate and support others towards shared goals. You’ll be comfortable working with external partners or businesses, adapting your communication style for different audiences and managing several workstreams at once.
Skills and experience you’ll need to bring as our European Food Business Manager:
- Experience of building and managing positive relationships with external partners, clients, businesses or stakeholders.
- Experience in sales, marketing, communications, procurement, supply chain, CSR, sustainability, food business or another relevant commercial or advocacy setting.
- Clear written and verbal communication skills in English, with the ability to adapt messages for internal and external audiences.
- Good project and time management skills, including the ability to prioritise, take initiative and meet deadlines.
- An interest in farm animal welfare, sustainable food systems, corporate sustainability or food industry supply chains would be helpful, but we are also open to transferable experience.
If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.
Why join us
This is an opportunity to use relationship-building and commercial insight to create real change for farm animals across Europe.
We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including:
- 25 days annual leave + bank holidays
- Health Cash Back Plan and 24/7 GP access
- Employee Assistance Programme and MHFA support
- Premium Calm App subscription
- Electric car scheme available
- Defined contribution pension scheme
- Enhanced discretionary sick pay
- Hybrid working model (role and location dependent)
- Free onsite parking and office next to mainline station
- Cycle Benefit scheme and other savings options
- Ongoing learning and development opportunities
How to apply and key dates
If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV.
Please note that we may begin interviews on a rolling basis, so early applications are encouraged.
Closing date: Sunday 23 August 2026
1stStage (Teams) Interview: Wednesday 2 September 2026
2ndStage (Face to Face at HQ) Interview, with task: Thursday 10 September 2026
“Join us in building a more compassionate future for animals, people, and the planet.”
As part of Stage 1 interviews, shortlisted candidates may receive pre‑shared, values‑based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates.
About Compassion
Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.
Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page.
To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based.
Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
Compassion in World Farming International is a leading global organisation working to end factory farming.



The client requests no contact from agencies or media sales.
This is an opportunity to help shape one of the UK's most ambitious youth development charities as we move from a founder-led organisation to a nationally recognised institution. The successful candidate will help build the systems, culture and capability that will enable 20/20 Levels to scale its impact over the next decade.
This role owns the 20/20 Levels brand and turns it into growth. It leads the Branding, Marketing & Communications stream of our 2026–2028 strategy: one consistent brand narrative across our 'in real life' and online presence, youth-centred storytelling that puts young people and alumni at the centre of every touchpoint, and a structured content operation that reduces our reliance on agencies and on CEO visibility.
The 'Commercial' half of the role is focused on our income-generation mandate. Our income strategy commits us to building unrestricted income, and this role builds the engine: tiered sponsorship propositions and renewals, a consultancy pipeline, licensing and digital products, monetised research and insights, and the commercial forecasting that makes this income plannable working hand in hand with the Business Development function, which leads the employment partner sales pipeline.
WHAT YOU OWN
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Brand strategy : positioning, narrative, visual identity and brand architecture.
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Marketing budget : the full branding, marketing and production budget, including agency and freelance spend.
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Communications calendar : the master content and communications calendar across all channels.
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Brand governance : brand guidelines, approval standards and their enforcement across the organisation.
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Commercial propositions : sponsorship packages, consultancy offers, licensing and digital products.
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Reputation & PR : media strategy, press activity, awards and crisis communications.
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Marketing technology stack : the tools used for content, email, social, analytics and campaign management.
KEY RESPONSIBILITIES
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Brand & Messaging ~ Extend and enforce our digital brand guidelines (with agency input), aligning tone, visuals and youth-centred storytelling across every channel so participants, alumni and mentors are visible at all touchpoints.
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Content & Engagement ~ Build and run a structured master content calendar across all channels, replacing high-volume unstructured output with purposeful, story-led content.
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Reputation, PR & Research ~ Lead the PR and awards strategy: targeted press activity, quarterly media features and two award submissions per year.
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Partner Network (Corporate & Commercial) ~ Design the 20/20 Levels Partner Network proposition, intentionally articulating what partners and mentors give and receive, to strengthen commitment, retention and long-term reciprocal relationships across all partner types.
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Commercial Development & Unrestricted Income ~ Design and package tiered corporate sponsorship propositions with clear, differentiated value for partners at each level.
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Employer Brand ~ Worrking with the Chief of Staff to develop the employer value proposition, recruitment pack and employer presence (LinkedIn, Glassdoor) to support recruitment of staff, facilitators and mentors as the organisation grows.
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Team Leadership & Budget ~ Lead and develop the brand and content team, including recruitment, task allocation, coaching and performance management.
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Evaluation & Reporting ~ Track performance against strategy targets using Impact Hub data and platform analytics, and report quarterly to senior leadership and the board on achievements, risks and opportunities.
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Organisational Leadership ~ Contribute to organisational strategy, annual planning and budgeting as a member of the Senior Leadership Team.
Read the full Job Description attached to see the full Key repsonsibilites, Person specification and 12 month success metrics.
20/20 Levels is a social mobility organisation dedicated to empowering black and racially underrepresented young people to maximise their potential.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK has an exciting opportunity for a Legacy Marketing Manager to help shape the future of our legacy fundraising programme. In this influential role, you will lead impactful marketing campaigns that inspire supporters to leave a gift in their Will, building long-term relationships and securing vital future income for children. Working within a high-performing team, you'll use insight, creativity and innovation to grow our legacy pipeline, maximise supporter engagement and deliver outstanding supporter experiences.
Legacy gifts play a transformational role in helping Save the Children create lasting change for children in the UK and around the world. As Legacy Marketing Manager, you will be responsible for delivering multi-channel campaigns and stewardship journeys that inspire action, deepen supporter commitment and grow future income. Working collaboratively with colleagues across Public Impact and the wider organisation, you will help ensure that more supporters choose to leave a lasting legacy for children, enabling our work to continue for generations to come.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
The purpose of the Public Impact Group is to build an active community of people in the UK who give money, time and take action to enable lasting change for children.
As Public Income and Engagement, we deliver sector leading opportunities for the UK public to create impact for children. Working closely with colleagues across Public Impact, we deliver a cohesive approach to public engagement that generates income, builds awareness, changes minds and opinions, prompts people to act, and builds deep relationships with supporters. Value exchange is at the heart of our approach.
About the role
The Legacy Marketing Manager is responsible for the successful delivery of the legacy marketing programme, including strategy implementation, campaign execution, budget management and performance against KPIs. You will deliver multi-channel marketing campaigns that help reach new audiences, as well as unlocking the great potential we have within our committed supporter base. You'll be skilled in delivering activity that acquires, converts, stewards and retains legacy supporters to ensure sustainable future income growth. You''ll have expertise in driving legacy consideration, growing supporter value, and growing and strengthening the legacy pipeline to achieve our targets.
Working closely with the Senior Marketing Manager, the Legacy Relationship Manager, and with colleagues across the organisation, you will be accountable for achieving agreed acquisition, conversion, engagement and future income objectives for the legacy marketing programme. You will lead, manage and deliver integrated marketing campaigns, supporter journeys and supporter stewardship across paid media, direct mail, email, telemarketing and events. You'll be data-driven and supporter-led, ensuring all activity contributes to a best-in-class supporter experience that builds lifetime value.
In this role, you will:
- Lead and be accountable for the delivery of multi-channel legacy marketing plans, achieving ambitious KPIs across consideration, conversion, retention and income. Use the most effective channel mix to ensure we target the right individuals with the right message at the right time.
- Work as part of a high-performing marketing team, delivering insight-led, data-driven campaigns and supporter experiences that respond to our audiences' needs and motivations, build trusted long-term relationships, and increase lifetime value.
- Lead and manage the planning, delivery and evaluation of legacy marketing and stewardship activity, including budgets, timelines, stakeholder management, creative development and performance reporting.
- Deliver and manage a programme of paid acquisition campaigns, across digital, press and audio, and support plans to diversify our marketing channel mix, optimising for ROI, CPA and CPC metrics.
- Deliver legacy marketing campaigns and supporter journeys across direct mail, email and telemarketing, ensuring a seamless supporter experience and achieving conversion and retention objectives.
- Deliver and manage a best-in-class legacy supporter experience, ensuring alignment across all supporter touchpoints, to deepen engagement, drive pipeline conversion and increase supporter lifetime value.
- Develop compelling fundraising content and creative that deepens engagement and inspires action across every stage of the marketing funnel.
- Manage content plans and develop marketing assets that inspire engagement and action.
- Proactively identify opportunities for innovation and audience growth.
- Analyse marketing performance and ensure data and insight play a pivotal role in decision-making, embedding a test-and-learn approach to optimise campaigns and ensuring learnings are shared and implemented across Public Income and Engagement.
- Work with Senior Marketing Manager to manage budgets, e.g. supporting expenditure and ROI planning, reporting and re-forecasting.
- Forge excellent relationships with key stakeholders across internal teams, including Marketing, Philanthropy, Community Fundraising, Volunteering, Retail and Supporter Care, championing legacy giving across the organisation and seeking integrated fundraising opportunities.
- Cultivate collaborative relationships with a range of key external partners, including marketing agencies, production companies and fulfilment agencies, and motivate and inspire these partners to deliver their best for Save the Children.
About you
To be successful, it is important that you have/are:
- Proven experience delivering legacy and/or fundraising programmes, with a track record of growing legacy pipelines, increasing conversion and maximising supporter lifetime value.
- Strong retention marketing experience, including developing multi-channel campaigns, audience planning and supporter stewardship strategies.
- Experience designing and optimising supporter journeys that enhance the supporter experience, deepen engagement and drive action.
- Experience delivering integrated marketing campaigns across direct mail, email, telemarketing, SMS and digital channels, including paid search, paid social, audio, print, press and DRTV.
- Strong analytical skills, with experience using data and insight to evaluate performance, optimise campaigns and inform decision-making.
- Excellent project management skills, with the ability to plan, prioritise and deliver complex projects on time and within budget.
- Experience managing external agencies and suppliers, including creative, telemarketing and fulfilment partners.
- Experience developing compelling fundraising and marketing content and creative to drive engagement and response.
- Experience managing campaign budgets, forecasting and reforecasting expenditure.
- Strong numerical, critical thinking and problem-solving skills, with the ability to manage competing priorities and focus on activities that deliver the greatest impact.
- Target driven and results focused.
- Innovative, able to adapt to changing situations and able to apply technical and professional expertise and work effectively with others.
What we offer you
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.
Some of the benefits you can expect include:
- Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'.
- Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
- Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
- Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back.
- Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions.
- Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
- Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive.
We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.
We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world.
Closing Date: 31st August 2026
This role leads two of the most consequential shifts in our 2026–2028 strategy. First, our move from a narrative-based to an evidence-based organisation: designing our impact measurement framework, leading the rollout and adoption of the Impact Hub (our custom CRM and data platform), and embedding data-driven decision-making across every team. Second, the community around our programmes: the trusted community and education referral partnerships that bring young people to us, and the structured alumni community that keeps them connected, supported and contributing after they complete our programmes.
WHAT YOU OWN
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Impact framework : the organisation's impact measurement framework, metrics and indicators.
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The Impact Hub (CRM) : the platform, its roadmap, adoption and supplier relationship.
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Data governance : data quality standards, validation protocols and UK GDPR compliance.
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Evaluation methodology : how programmes and services are evaluated, including external evaluation partnerships.
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Referral partnerships : the community and education referral partnership model and its members.
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Alumni strategy : the alumni engagement model, tiered support structure and Advisory Council.
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Organisational reporting : impact reporting to the board, funders and the public.
KEY RESPONSIBILITIES
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Impact Measurement & Evidence ~ Develop and own the organisation's impact measurement framework, defining metrics and indicators that reflect outcomes and effectiveness rather than interest or activity alone.
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Organisational Insight & Foresight ~ Act as the organisation's insight lead: translate quantitative and qualitative data into organisational insight that shapes strategy, programme design and resource allocation.
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The Impact Hub ~ Lead the delivery, rollout and adoption of the Impact Hub, including migration from Upshot, in line with the phased plan in the Data & Digital strategy : and own its roadmap as the organisation's insight platform thereafter.
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Stakeholder Engagement Framework (Governance) ~ Act as guardian of the unified stakeholder engagement framework, defining the standards, data capture requirements and reporting consistency that all teams apply across our five stakeholder groups.
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Community & Education Partnerships (Referral Pipeline) ~ Design and deliver the structured referral partnership model set out in the Talent & Engagement strategy, piloting quarterly cohorts of university, faith-group and community-organisation partners with clear MOUs, shared objectives and referral tracking through the Impact Hub.
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Alumni Community & Engagement ~ Design and deliver a structured 12-month alumni engagement calendar with audience-segmented communications, supported by Impact Hub data.
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Reporting & Funder Evidence ~ Produce evidence-based impact reporting for the board, funders, partners and public communications, supporting grant bids, corporate stewardship and the annual report.
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Team Leadership ~ Line-manage the Data Administrator, Progression coaches and any future team members, providing guidance, training and performance oversight.
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Organisational Leadership ~ Contribute to organisational strategy, annual planning and budgeting as a member of the Senior Leadership Team.
Read the full Job Description attached to see the full Key repsonsibilites, Person specification and 12 month success metrics.
20/20 Levels is a social mobility organisation dedicated to empowering black and racially underrepresented young people to maximise their potential.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a small global team where you'll organise and oversee our UK-based coaching and leadership programmes for education and non-profit leaders. From responding to new enquiries, launching programmes and setting up online learning journeys, to building trusted relationships with senior stakeholders, you'll need to be hands-on and able to prioritise across multiple workstreams. In return, you'll get genuine variety and ownership of your work, a friendly and supportive team, and opportunities to work with new digital tools and platforms and help us pioneer AI-powered ways of working from the ground up.
About BTS Spark
BTS Spark is the social impact and education practice of BTS, a global professional services firm which specialises in supporting organisations to develop their leaders and build the people capabilities to deliver effectively on their strategies. Our mission at BTS Spark is bring that expertise to help education and non-profit leaders do their best work, building stronger organisations and a better world.
We provide expert 1:1 leadership coaching, powerful group experiences and bespoke team and organisational development programmes, all designed to enable profound and highly impactful learning. To date we have worked primarily with schools, colleges and multi-academy trusts, but we are now actively seeking to grow our work within higher education and the non-profit sector. Whilst most of the work delivered by our UK hub is with UK-based organisations, we also deliver programmes elsewhere in Europe and manage several international programmes.
Our UK core team is small — just our Director and our Programme Manager — supported by wider BTS colleagues, our global BTS Spark team and a network of 30+ UK-based coaches and facilitators.
Job Description
Working closely with our UK Director, but with a significant degree of independence, you'll support almost every part of our UK operations:
- Plan and enable smooth programme delivery — allocating coaches and facilitators, scheduling group sessions, and managing logistics for face-to-face events
- Set up and launch coaching and leadership programmes on our digital platforms, and use Claude and other AI tools to speed up routine tasks like data entry, reporting and client updates
- Act as a trusted first point of contact for clients, managing relationships, delivering briefings and platform demos, and preparing data-led impact reports
- Handle new enquiries, follow through with quotations and information, and support business development and proposal writing with the Director
- Help grow our profile — co-ordinating social media content (particularly LinkedIn), updating our website, building landing pages, and supporting our alumni and marketing campaigns
- Forecast income, keep our financial systems up to date, and manage letters of engagement, purchase orders and invoicing requests.
- Provide occasional live support for virtual workshops, and executive assistant support to the Director
The balance of your week will shift through the year, with programme launches taking priority at times and more space for development work during school holidays. A key priority is to make full use of our AI capability (especially Claude) to speed up our processes and free up more time for the relationship-building and engagement work that matters most. This is something we’ll support you to build into your working practice from day one.
We're looking for candidates with the following attributes:
Essential:
- A strong, sustained track record in programme planning and project/operations management
- Confidence managing relationships with senior education and non-profit leaders, with excellent, professional customer service skills
- Excellent written communication and proof-reading skills, with sharp attention to detail
- Strong organisational skills and the ability to prioritise across multiple workstreams
- A proactive, can-do attitude and comfort working independently
- Strong financial literacy and experience with CRM/database systems (e.g. Salesforce, Hubspot)
- Enthusiasm for digital tools and AI assistants, and intermediate Microsoft Office skills
- Flexibility for occasional calls outside business hours with North America and Australia-based colleagues
Desirable:
- Experience working in or closely with the education sector
- University graduate-level education
Benefits
- 25 days' annual leave, plus bank holidays and a Christmas–New Year office closure
- 5% matched pension and life insurance
- Private medical insurance
- Free access to a wellness coach and healthcare app (video GP appointments, mental health and nutritional consultations)
- Cycle to work scheme
See attached job description for further details.
Application Process
Please apply with an up-to-date CV and a supporting statement (max. 2 sides) showing how you meet the knowledge, skills and experience above. Applications without a supporting statement will not be considered.
We review applications on a rolling basis, so please apply as soon as you can. The closing date for applications is 12 noon on Tuesday 1st September.
Initial interviews for shortlisted candidates will be held on a rolling basis until 4th September.
Final interviews will be held in London at the BTS Offices on 10th and 11th September.
Note that applications without a covering letter will not be considered.
Our mission is to help education, public sector and non-profit leaders do their best work, building stronger organisations and a better world.
The client requests no contact from agencies or media sales.
How to apply
To apply, please send your CV (no more than four pages, including two references who can be contacted if successful) and either:
· A covering letter of no more than two sides of A4 (Arial, size 12)
· Or a video of no more than four minutes.
Please explain why you want this role and how your experience meets the person specification.
Shortlisting: 07 September. Interviews week beginning 14 September.
NEYDL is committed to equity, diversity and inclusion. We welcome applications from all backgrounds and particularly encourage applications from people with lived experience relevant to the communities we serve.
The Role
This is a new post and a significant one. As Business Development Manager, you will be the first dedicated commercial function in NEYDL, the only person in the organisation with responsibility for sales and income generation from commissioned services and traded products. You will report directly to the CEO and sit on the senior management team.
Your core mission is to grow NEYDL's earned income across two distinct strands: securing commissioned services and contracts with local authorities and other organisations in the North East; and developing a national market for NEYDL's training products and DigiDAD platform, enabling professionals and organisations across the UK to improve the support available to young dads in their communities.
There is no pipeline to inherit. You will need to identify the right routes to market, build relationships from scratch with commissioners and buyers, and develop the BD function as you go. The CEO will provide strategic direction and support, but you will need to be confident operating with autonomy, exercising commercial judgement independently, and getting on with it.
What you will do
Identify and pursue opportunities for commissioned services and contracts in the North East with local authorities, NHS commissioners, family hubs, children’s services and other public and voluntary sector organisations
Develop a national market for NEYDL's training products and, in time, licensing offer, working across both statutory and voluntary sector audiences. This will include selling training directly to local authorities, NHS bodies and VCSE organisations; testing demand from VCSE organisations for a licensing model that enables them to deliver NEYDL's approach locally; and exploring whether local authorities would fund or commission a local VCSE partner to do so. A key part of this role in year one/two is testing assumptions about which funding and delivery models have most traction.
Promote DigiDAD as a free resource to professional audiences, growing registrations and building relationships with organisations that can champion it with young dads
Develop and manage a BD pipeline, setting targets and reporting progress to the CEO and board
Represent NEYDL at sector events, networks and conferences nationally to build profile and relationships
Develop proposals, tenders and partnership bids, working closely with the CEO and programme team
Work closely with the DigiDAD Engagement Officer to share leads and coordinate activity via an agreed tracker, and with the DigiDAD Programme Manager to ensure BD and digital growth strategies remain aligned
Contribute to marketing and communications activity that supports commercial growth, including supporting the launch of our new national brand
Play an active role as a member of the senior management team, contributing to strategy, planning and organisational leadership.
What we are looking for
We need someone with commercial experience in winning commissioned services, contracts or selling products and services to public and voluntary sector organisations. You will be relationship-focused, self-directed, and comfortable building a function without established infrastructure or a team behind you.
You will need to understand the professional landscape in which NEYDL operates: family support, early help, children’s services, family hubs. You don’t need to be an expert in young dads, but you will need to speak credibly to the people who commission and deliver family support, and to understand what drives their decisions.
What we offer
NEYDL is a close, inclusive and supportive team that actively invests in the development of its staff. We are a non-judgmental organisation built on mutual trust, respect and honesty. We listen to young dads and respond to what they actually need, working with them voluntarily to find long-term solutions rather than short-term fixes. If you join us, you will be part of a team that genuinely believes in what it does, and that belief comes through in everything we produce and every relationship we build.
In addition, we offer:
7.2 weeks’ annual leave per year, inclusive of statutory and public holidays
5% employer pension contribution
A flexible hybrid working arrangement
Funded professional development and training
Mileage paid at 55p per mile for business travel
The opportunity to shape a new function in a growing, mission-driven organisation at a pivotal moment in its development
A supportive and values-led senior team
Job purposeTo grow NEYDL's earned income across two distinct strands: securing commissioned services and contracts with local authorities and other organisations in the North East; and developing a national market for NEYDL's training products and DigiDAD platform, enabling professionals and organisations across the UK to improve the support available to young dads in their communities.Key responsibilities
Income generation and business development
Identify and develop opportunities to secure commissioned services and contracts with local authorities, NHS bodies, family hubs, children’s services, early help teams and voluntary sector organisations
Lead on the sale of NEYDL’s training products to professional audiences nationally, managing the full sales cycle from prospecting to close
Where relevant to other business development activity, make professionals aware of DigiDAD as a free resource and refer interested contacts to the DigiDAD Engagement Officer for onboarding and follow-up
Develop and maintain a BD pipeline, setting annual targets in conjunction with the CEO and reporting progress to the board
Identify new markets, audiences and partnership opportunities and make evidence-based recommendations to the CEO on where to focus BD effort.
Proposals, tenders and bids
Lead on the development of proposals, tenders and commissioned service bids, working closely with the CEO and programme team to develop compelling cases
Maintain awareness of relevant commissioning frameworks, procurement processes and funding opportunities that align with NEYDL’s offer
Ensure all proposals and tenders accurately reflect NEYDL’s costs and margins and are consistent with the organisation’s financial requirements
Relationships and profile
Build and manage relationships with commissioners, buyers, strategic partners and sector networks nationally
Represent NEYDL at sector events, conferences and networks, raising our profile with the professional audiences we want to reach
Work collaboratively with the DigiDAD Programme Manager to align BD activity with the growth of the DigiDAD platform
Support the launch and positioning of NEYDL’s new national brand, contributing to marketing and communications activity that supports commercial growth
Organisational leadership and management
Contribute to organisational strategy and annual planning as a member of the senior management team
Report on BD performance and progress against targets to the CEO and board
Work closely with the DigiDAD Engagement Officer (managed by the DigiDAD Programme Manager) to ensure a joined-up approach to professional audience engagement
Comply with all NEYDL policies and procedures including safeguarding, data protection and equality, diversity and inclusion
Key relationships
Chief Executive Officer: line manager and strategic lead
DigiDAD Programme Manager: close working relationship on professional audience growth and platform promotion
DigiDAD Engagement Officer: referral coordination on professional engagement and DigiDAD growth
Programme Managers and frontline team: to inform BD activity and support proposal development
External: commissioners, local authority leads, NHS contacts, training buyers, sector networks
Targets
Year 1 milestones
The following milestones have been agreed with our primary Year 1 funder and represent the BDM's near-term priorities:
By six months:
Approaches made to at least 25 contacts, including commissioners in all Family Hub areas in the North East and warm VCSE collaborators
By twelve months:
Marketing and outreach completed with at least 100 contacts (warm and cold)
Training delivered at least 10 times
Indicative conversion targets achieved: approximately 3% of cold contacts and 25% of warm contacts progressing to a training booking (these are assumptions to be tested and refined through year one)
Evaluation and review of year one learning completed; year two targets developed
Longer-term targets (to April 2029)
The following targets relate to the areas of work this role will contribute to, alongside the DigiDAD Programme Manager and wider team:
Professionals trained through NEYDL's training products: 50 by April 2027; 350 annually by April 2029
New professional DigiDAD registrations: 750 by April 2027; 1,400 annually by April 2029
New young dad DigiDAD registrations: 510 by April 2027; 1,000 annually by April 2029
The Business Development Manager will play a central role in building the relationships and income pipeline that drives the training targets. DigiDAD registration growth is led by the DigiDAD Engagement Officer and wider team, with the Business Development Manager contributing through referrals identified in the course of other work.
Alongside these targets, NEYDL currently holds commissioned service contracts with several local authorities: Durham, Middlesbrough, Sunderland, Gateshead. A key priority for the Business Development Manager will be to maintain and strengthen these relationships, ensuring contracts are renewed and the value of our work to each commissioner is clearly evidenced. Beyond existing contracts, we are keen to secure commissioned funding in areas of the North East where we currently have limited or no presence.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Digital & Data Transformation Manager to provider leadership for our digital systems, data automation, cybersecurity protocols and AI adoption.
The role
As Digital & Data Transformation Manager you will have an ability to influence in digitisation, data and IT and work cross-organisationally with Care/Housing operations, Finance, HR, suppliers, Trustees and Executive leadership. Our need is to co-create the digital strategy, influence ways of working and problem solve at a practical level. This role will lead and add momentum to the digitisation of Keychange. The process has begun and this role will coordinate and add cultural sensitive impetus to the change. We want to multiply the gains already made to continue the transformation of the organisation.
The focus of the role includes:
- Digital and data transformation, including identifying emerging digital technologies that can support or enhance our operations and the development of a digital organisational dashboard
- Digital and data management, including data protection governance, data security and data management
- Operational delivery, including oversight of our outsourced IT contractor and technical management of our intranet development
This is a management role with real impact – both within Keychange and ultimately in the lives of people we support.
About you
We are looking for a values-led manager who brings:
- Experience in leading the development of digital systems, information governance, cyber-security improvement or digital transformation in a charity, care, housing, education or public sector environment
- Strong supplier-management skills
- Working understanding of cyber-security governance
- Ability to explain technical and governance issues clearly to non-technical and non-IT colleagues
- Ability to work at both management and practical implementation levels
You will be someone who combines strategic digital and data management with high standards of support, and who leads with integrity, humility and purpose.
What we offer
- Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
- Employee assistance programme (EAP) and life insurance
- Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
- Enhanced sick pay for up to four weeks, in accordance with our sickness procedure
Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity. This job advert will close on 6 September 2026. In-person interviews will take place on 17 September 2026.
All applicants need to be able to evidence the right to work in the UK. At this time we are not able to offer sponsorship for this position.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
About DadVocates
DadVocates is a new four-year project, funded by The National Lottery Community Fund, that will train, mentor and supervise young dads with lived experience of young fatherhood to act as volunteer peer advocates for young fathers going through children’s social care (CSC) proceedings, including Child Protection, Child in Need and Public Law Outline.
The project responds to evidence from our work with over 800 young dads, which shows that the majority felt negatively about CSC proceedings from the outset: many hold fatalistic expectations about losing contact with their children and are reluctant to engage. By matching young dads with a trained volunteer DadVocate at the earliest possible stage, the project aims to build agency, improve engagement and ultimately improve outcomes for children.
Over four years, the project will train 40 volunteer DadVocates, support 100 young dads through CSC proceedings, and deliver father-inclusive practice training to 160 social workers and other professionals across five local authorities. It will also co-design clear guidance on what good father-inclusive practice looks like within children’s social care teams.
This is a genuinely ambitious project, working at the intersection of lived experience, peer advocacy, social care practice and systems change. It was conceived by a young dad who is now a NEYDL trustee and qualified social worker and has been co-designed with 174 young dads over three years.
The role
The DadVocate Programme Manager will lead this project from the outset. You will recruit, train, mentor and supervise our volunteer DadVocates; chair and manage the project Steering Committee; lead the development and delivery of professional training for social workers; oversee monitoring, evaluation and funder reporting; and manage the project budget.
This is a programme management role, not a casework role. Cases are held by NEYDL’s Senior Young Dads Workers; the DadVocates you manage provide peer support within those cases. You will have direct relationships with young dad beneficiaries through steering committee meetings, evaluation sessions and learning events, but your primary responsibility is managing and supporting the DadVocates and the systems around them.
The DadVocates are young dads with lived experience of young fatherhood, not professional practitioners. They will need significant support, encouragement and professional development to operate effectively in what can be a challenging environment. The quality of that management and support is central to the success of this project.
You will work alongside training and research providers, closely with NEYDL’s Senior Young Dads Workers as the case holders and be supported day-to-day by the CEO.
What we are looking for
We are looking for someone with substantial experience, knowledge and competency working within the children’s social care and social work arena, alongside a track record of managing projects in the voluntary sector. The ideal candidate will bring both: professional grounding in children’s social care/social work and the programme management experience to lead a complex, multi-strand project over four years.
You will possess a deep understand of the children’s social care and social work system, be able to design and deliver training that changes professional culture and have the people management skills to support a team of volunteer young dads who are developing professional skills alongside their advocacy role. You will also need to build trusted relationships with young dad beneficiaries, social workers, academic partners and a range of local statutory and voluntary organisations.
We particularly welcome applications from people with lived experience of young fatherhood or young parenthood, from people with personal or professional experience of children’s social care proceedings (including professionally qualified social workers) and people from minoritised backgrounds.
What we offer
NEYDL is a close, inclusive and supportive team that actively invests in the development of its staff. We are a non-judgmental organisation built on mutual trust, respect and honesty. If you join us, you will be part of a team that genuinely believes in what it does.
In addition, we offer:
- 7.2 weeks’ annual leave per year, inclusive of statutory and public holidays
- 5% employer pension contribution
- A flexible hybrid working arrangement
- Regular supervision and fortnightly team meetings
- Funded professional development and training
- Mileage paid at 55p per mile for business travel
- The opportunity to lead a nationally significant project at the forefront of father-inclusive practice
Job purpose
To lead and manage the DadVocates project, a four-year National Lottery-funded programme training volunteer young dads as peer advocates for young fathers in children’s social care proceedings; delivering professional training to social workers; and working towards the embedding of father-inclusive practice across children’s social care teams in five local authorities.
Key responsibilities
1. Project management
- Take day-to-day responsibility for the management and delivery of the DadVocates project across all strands of activity
- Manage the project budget, monitor expenditure and liaise with the CEO and Finance Officer
- Update and maintain NEYDL’s Evaluation Framework with DadVocates-specific indicators and methodologies within the first two months of the project start date
- Ensure the project meets its funder milestones and KPIs, maintaining accurate records of outputs and outcomes
- Produce quarterly progress reports for internal review and contribute to annual funder reports
- Commission and manage the external evaluator for the four-year evaluation
- Identify and escalate risks and challenges to the CEO, recommending solutions
2. Steering Committee
- Chair and manage the project Steering Committee, which meets every two months and comprises young dads, NEYDL frontline staff, the safeguarding lead, social work professionals, related experts and academic partners
- Induct Steering Committee members, including young dads, into their roles, providing tailored support to ensure they can contribute confidently alongside professionals
- Use Steering Committee meetings to review progress, identify challenges and agree recommendations for the next period of delivery
3. Co-creating the DadVocate training programme
- Work with training and research providers, young dads and Steering Committee members to co-create a 100-hour peer advocacy training programme for volunteer DadVocates
- Deliver the DadVocate training programme alongside NEYDL staff and delivery partners
- Lead annual reviews of the training programme and update content in response to learning and feedback
4. Managing and supporting volunteer DadVocates
- Recruit and train 10 young dad volunteers per year (40 over four years), all with lived experience of young fatherhood
- Provide ongoing mentoring, supervision and wellbeing support to all active DadVocate volunteers: at least 50 hours per volunteer per year
- Set clear objectives for each volunteer, conduct regular appraisals and team meetings, and support their professional development and progression
- Recognise that DadVocates are young dads with lived experience rather than professional backgrounds, and provide the high level of structured support this requires, including supporting them to navigate professional environments with confidence
- Support the progression of volunteers into employment, further training and community leadership roles
5. Matching DadVocates with young dads in CSC proceedings
- Build and maintain referral pathways with social services, midwifery, Family Nurse Partnerships, Family Hubs and other local networks across target local authorities
- Match 100 young dads over four years with a volunteer DadVocate (10 in year 1, rising to 40 in year 4)
- Work closely with NEYDL’s Senior Young Dads Workers, who hold cases, to coordinate peer advocacy support within CSC proceedings
- Maintain oversight of active advocacy arrangements, ensuring DadVocates are appropriately supported and that safeguarding obligations are met at all times
- Engage directly with young dad beneficiaries through steering committee meetings, evaluation sessions and project learning events
6. Professional training for social workers
- Co-create professional training content with social workers and young dads on the Steering Committee, drawing on national research and NEYDL’s practice experience
- Deliver half-day induction training to 15-20 social workers per local authority at the outset of each area’s involvement, co-facilitated by young dads or DadVocate volunteers
- Deliver annual refresher training in each local authority
- Facilitate quarterly case review and learning meetings with social workers in each local authority, involving DadVocate volunteers
- Co-design guidance on what father-inclusive practice looks like within children’s social care teams, with social workers and young dads (first version in year 2; updated version in year 4)
- Organise and host two information-sharing events for social care professionals in years 2 and 4 (approximately 100 professionals per event)
7. Monitoring, evaluation and learning
- Coordinate data collection with young dads, DadVocate volunteers and social workers using NEYDL’s evaluation tools and new instruments co-designed for this project
- Produce annual evaluation reports and disseminate learning through NEYDL’s wider networks, events and conferences
- Share learning through stakeholder events, professional networks and NEYDL’s regular sector-facing activity
8. Safeguarding
- Ensure robust safeguarding arrangements are in place for all project activity, particularly for DadVocate volunteers operating within CSC proceedings
- Work closely with NEYDL’s Safeguarding Lead to ensure policies and protocols relevant to the project are current, understood and followed by volunteers and partners
- Act as first point of contact for safeguarding concerns arising within the DadVocates project
9. Collaboration and partnerships
- Work closely with NEYDL’s Senior Young Dads Workers as case holders, ensuring a joined-up and consistent approach to supporting young dads involved in the project
- Build and maintain relationships with academic, statutory and voluntary sector partners
- Work with the Business Development Manager to help secure longer-term Local Authority funding for DadVocates, using evidence of impact from the project to support conversations with Local Authorities and expand the project’s reach beyond the areas and targets in the original funding bid
- Represent NEYDL and the DadVocates project at external meetings, networks and conferences
- Contribute to NEYDL’s wider communications and engagement activity
10. Other
- Deputise for the CEO as required
- Report to the Board of Trustees in person or in writing on a quarterly basis as required
11. Standard clauses
- The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy
- The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times
- The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy
- This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment
- This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.
The role
This is an exciting opportunity to join NEYDL’s growing team and help us establish and develop our work with young dads in Sunderland.
As a Senior Young Dads Worker, you will provide direct, intensive support to young dads across Sunderland, working with some of the most disadvantaged young men in the region. You will manage your own caseload, lead peer support activity, work in close partnership with Family Hubs, social care and other local services, and take a lead role in ensuring every young dad you work with is effectively supported from first contact through to positive outcomes.
This is a senior role with real responsibility. Alongside direct delivery, you will take ownership of your project budget, contribute to funder reporting, supervise junior staff and/or volunteers, and develop a designated area of specialism agreed with the senior leadership team. You will be part of a close, supportive team and will play an active role in shaping how NEYDL grows its presence in Sunderland.
What we are looking for
We are looking for someone with experience of working with disadvantaged young people or young families in a direct support role, ideally in a statutory or voluntary sector context. You will be confident working independently and managing a complex caseload, and you will understand the challenges facing young dads and the systems they navigate.
We particularly welcome applications from people with lived experience of young fatherhood or young parenthood, from individuals with local knowledge of Sunderland communities, and from people from minoritised backgrounds.
What we offer
NEYDL is a close, inclusive and supportive team that actively invests in the development of its staff. We are a non-judgmental organisation built on mutual trust, respect and honesty. If you join us, you will be part of a team that genuinely believes in what it does.
In addition, we offer:
- 7.2 weeks’ annual leave per year, inclusive of statutory and public holidays
- 5% employer pension contribution
- A flexible hybrid working arrangement
- Regular supervision and fortnightly team meetings
- Funded professional development and training
- Mileage paid at 55p per mile for business travel
Job purpose
To provide high-quality, intensive support to young dads and expectant fathers (aged 25 and under) across Sunderland; to lead and coordinate peer support activity; to manage allocated budgets and contribute to funder reporting; and to take an active role in the development of NEYDL’s commissioned services in the region.
Key responsibilities
1. Direct support
- Provide in-person and online 1-to-1 support to young dads and non-birthing people, helping them address key challenges and achieve personal outcomes
- Assess new referrals and manage a complex caseload, prioritising according to need and risk
- Support young dads to attend key meetings with professionals (including child protection, child in need, family court and multi-agency forums)
- Help young dads to access wider opportunities including volunteering, employment, education and community activities
- Support young dads and their families to engage in father and child activities, stay and play sessions, and peer supported recreational activities
- Promote and support access to DigiDAD, NEYDL’s free e-learning platform, and other training and information resources
2. Peer support and group work
- Establish, coordinate and co-facilitate in-person peer support groups for young dads in Sunderland
- Support the development and delivery of parenting, relationship skills and employability sessions in response to community-identified needs
- Support peer moderated video gaming groups as part of DigiDAD Gaming where relevant
3. Induction, onboarding and milestones
- Ensure every young dad is effectively inducted onto the NEYDL service, completing key onboarding steps and baseline self-evaluation measures
- Track and record progress against key milestones throughout the support journey, in line with NEYDL’s evaluation framework
- Ensure all relevant data is recorded accurately and on time in NEYDL’s data management system
4. Budget and targets
- Take ownership of allocated project budgets, monitoring expenditure and liaising with the Programme Manager (Commissioned Services) and Finance Officer as required
- Work proactively to achieve agreed referral rate targets, taking responsibility for building pathways and relationships that generate consistent referrals
- Contribute to the preparation of funder reports under the oversight of the Programme Manager and Fundraiser, providing accurate data and case study material
5. Specialism
- Take on a designated area of specialism within NEYDL, agreed with the Senior Leadership Team (for example, volunteering, safeguarding or environmental programmes)
- Take a lead role within the team in relation to your specialism, contributing expertise and supporting colleagues
6. Management of staff and volunteers
- Line manage junior staff, project workers and/or volunteers as required
- Support staff and volunteers with operational queries and day-to-day delivery
- Contribute to the induction, supervision and professional development of staff and volunteers
- Support the recruitment and progression of young dads into volunteering roles, including as DigiDAD content creators, peer researchers, DADvocates, AmbassaDADS and community leaders
7. Monitoring and evaluation
- Support the effective recording, monitoring and reporting of programme performance via NEYDL’s data management system and evaluation framework
- Comply with all monitoring, evaluation and reporting requirements, both internal and funder-related
- Support the work of NEYDL’s research partners and independent evaluators as required
8. Collaboration and partnerships
- Work in partnership with key stakeholders in Sunderland to improve the service offer for young dads, including Family Hub teams, social care, health, housing, education and voluntary sector organisations
- Build referral pathways and maintain strong working relationships with local services and networks
- Develop and build effective relationships with principal stakeholders, supporters and referral partners
9. Advocacy and engagement
- Represent NEYDL at external events and meetings to raise awareness of the service and influence other organisations
- Promote, campaign and advocate with and on behalf of young men, ensuring NEYDL continues to be a leading voice for positive change
- Work proactively to enable young dads to influence the design and delivery of the service, including supporting their participation in community leadership programmes
- Support the charity’s communications and engagement activity, including contributing content to annual reports, social media and local media
10. Other
- Deputise for the Programme Managers as required
- Report to the Board of Trustees in person or in writing on a quarterly basis as required
11. Standard clauses
- The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy
- The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times
- The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy
- This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment
This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.
Senior Individual Giving Manager
£55,000-£57,000 per annum
Full time (35 hours per week)
Permanent
Hybrid working – 2 days per week in our office in Cheam, Surrey, including Tuesday
The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can’t always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.
We’re 140 years old in 2026 and we’ve got big ambitions to ensure we are there for those who need us for generations to come.
We are looking for a Senior Individual Giving Manager to join us as we embark on the next phase of our strategy to accelerate income growth. This senior leadership role leads the full individual giving line, holding acquisition, retention, supporter care and legacy together as a streamlined donor journey.
The role will focus on reducing the attrition of regular-giving supporters and growing our community lottery, alongside supporter journeys, payroll giving stewardship and migration, lottery and regular giving acquisition, and legacy cultivation.
If you are ready to take on the challenge to rebuild a sustainable individual giving programme, then we would like to hear from you!
The ideal candidate will have demonstrated senior-level responsibility for an income line. They will be highly experienced in leading individual giving, regular giving or supporter retention programmes, with a strong understanding of payroll giving. They will also have significant experience of growing a lottery, raffle or similar prize-led product. Line manager experience is essential.
In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 6 September 2026.
First interviews will take place online on 11 September 2026. Please let us know in your covering letter if this date would be difficult for you. If you need any adjustments to enable you to perform to your best at interview, please let us know in your application (you don’t have to explain why).
The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
We are looking for a Senior Developer, specialising in Integrations, APIs and Power Platform, to join our growing IT team at ClientEarth. The role will be based in our London office but contributes to ClientEarth’s global operations across the US, UK, Europe, China and Japan. If you’re passionate about Microsoft technologies, innovation, and creating smarter digital experiences, this is your chance to join a growing team and play a key role in shaping a new technology vision at ClientEarth.
For this role, the postholder will be required to be in the office 3 days a week, with 2 remote working days per week. This is due to training and project collaboration requirements.
Important dates to note: Applications close on 1 September 2026. If your profile passes initial screening, you will be requested to submit additional information in the form of three additional questions. The deadline to have your responses to these questions submitted is end of day on 3 September 2026 for your application to be fully considered. Please also remember to check our recruitment process section at the bottom of the advert to get acquainted with our recruitment process for this role.
Key Responsibilities
- Proactively deep-dive on organisational problems and processes, applying problem-solving and decision-making skills. Deliver services and solutions using the MS Power Platform, SharePoint, Teams and other MS365 services. This will include but not be limited to creating Canvas and Model-driven apps to improve efficiency and digitise processes.
- Identify areas and build processes where Power Platform and M365 can be better leveraged to facilitate process improvement and automation.
- Integrate and manage data sources like Dataverse, Sharepoint and SQL.
- Guide and educate employees on the effective use of the Power Platform (Power Apps, Power Automate, Power BI and Power Virtual Agent), SharePoint, MS Teams and other MS365 services.
- Oversee, review and, as appropriate, sign-off on the work of line-managed staff, setting clear expectations and ensuring deliverables meet agreed quality standards and timelines.
- Support the Global Head of IT to deliver key projects including CRM, AI and Automation.
- Identify and communicate platform risks, constraints and opportunities (e.g., licensing, security, data residency, scalability), feeding clear recommendations and decision points to the Global Head of IT and wider leadership.
Skills, Knowledge & Expertise
- Certified in Microsoft Power Platform Functional Consultant PL-200 (essential)
- Certified in Microsoft Power Platform Developer PL-400 (essential)
- Proficient in Microsoft Power Platform components (Power Apps, Power Automate, Dataverse, Power BI) working experience (essential)
- Experience designing and building APIs, including RESTful services, with a strong understanding of authentication, versioning, and error handling. (essential)
- Experience with Dataverse data modelling and security roles (essential)
- Knowledge of JavaScript, HTML, CSS, and Azure Functions for extending app functionality (essential)
- Excellent troubleshooting experience (essential)
See the job description for a full list of duties for this role.
Job Benefits
Further Information
Have a question about this job? Please visit Jobs at ClientEarth | ClientEarth Careers for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
The Mental Health Foundation is recruiting for a CRM Officer to support the CRM team in our London office.
Deadline: 9pm on Wednesday 2nd September 2026
Location: London
Salary: Starting salary £32,604 rising to £36,796, plus London weighting of £4,000
Hours: Full time (32 hours per week)
Contract type: This is a fixed term role for 12 months
This exciting role will support the CRM team with data processes in our Beacon CRM fundraising database, as we look to integrate and automate more of our systems and processes. High-quality data will enable us to develop stronger relationships with our supporters, retention and maximise lifetime value working in an agile way.
What does the role involve?
- Manage data processes, imports and exports of all fundraising data including direct debits, new donors, email signups etc. in accordance with agreed protocols and in agreement with CRM Manager.
- Ensure that the use of the Fundraising database and the capture of all data from supporters or prospects conforms to data protection guidelines including GDPR relating to supporter preferences and consent.
- Support training for colleagues using the CRM (Beacon) and help ensure all members are trained and kept up to date on new features and enhancements as they require to do their job effectively.
- Support the reconciliation of the bank statement with Beacon and ensure the Finance team know where to find information to enable accurate coding for management accounts.
Why is this position on a fixed term contract?
Having this CRM Officer role in post for a year will support the ongoing business as usual data processes, whilst increasing capacity in the team to support efforts to increase the amount of automation of processes and integration between systems. This will ultimately reduce our reliance on manual data processes, reducing the volume of day to day data transfer, which should lead to a reduction of required capacity with the CRM team beyond the term of this contract.
What skills, knowledge and experience are we looking for?
- Demonstrable relevant experience working in Fundraising, or a Charity database team role using Beacon CRM or any database similar, with experience of CRMs in general.
- Evidenced experience of managing high volumes of personal data using a large and complex supporter/CRM database.
- Evidenced ability to think analytically and deliver the most effective and accurate solutions for data capture, manipulation and reporting.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application below. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 9pm on Wednesday 2nd September and we are unable to accept late applications. Interviews are planned for w/c 14th September.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We operate a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
Our vision is good mental health for all.
The client requests no contact from agencies or media sales.
The role
This is an exciting opportunity to join NEYDL’s growing team and help us establish and develop our work with young dads in Tees Valley.
As a Senior Young Dads Worker, you will provide direct, intensive support to young dads across Tees Valley, working with some of the most disadvantaged young men in the region. You will manage your own caseload, lead peer support activity, work in close partnership with Family Hubs, social care and other local services, and take a lead role in ensuring every young dad you work with is effectively supported from first contact through to positive outcomes.
This is a senior role with real responsibility. Alongside direct delivery, you will take ownership of your project budget, contribute to funder reporting, supervise junior staff and/or volunteers, and develop a designated area of specialism agreed with the senior leadership team. You will be part of a close, supportive team and will play an active role in shaping how NEYDL grows its presence in Tees Valley.
What we are looking for
We are looking for someone with experience of working with disadvantaged young people or young families in a direct support role, ideally in a statutory or voluntary sector context. You will be confident working independently and managing a complex caseload, and you will understand the challenges facing young dads and the systems they navigate.
We particularly welcome applications from people with lived experience of young fatherhood or young parenthood, from individuals with local knowledge of Tees Valley communities, and from people from minoritised backgrounds.
What we offer
NEYDL is a close, inclusive and supportive team that actively invests in the development of its staff. We are a non-judgmental organisation built on mutual trust, respect and honesty. If you join us, you will be part of a team that genuinely believes in what it does.
In addition, we offer:
- 7.2 weeks’ annual leave per year, inclusive of statutory and public holidays
- 5% employer pension contribution
- A flexible hybrid working arrangement
- Regular supervision and fortnightly team meetings
- Funded professional development and training
- Mileage paid at 55p per mile for business travel
Job purpose
To provide high-quality, intensive support to young dads and expectant fathers (aged 25 and under) across Tees Valley; to lead and coordinate peer support activity; to manage allocated budgets and contribute to funder reporting; and to take an active role in the development of NEYDL’s commissioned services in the region.
Key responsibilities
1. Direct support
- Provide in-person and online 1-to-1 support to young dads and non-birthing people, helping them address key challenges and achieve personal outcomes
- Assess new referrals and manage a complex caseload, prioritising according to need and risk
- Support young dads to attend key meetings with professionals (including child protection, child in need, family court and multi-agency forums)
- Help young dads to access wider opportunities including volunteering, employment, education and community activities
- Support young dads and their families to engage in father and child activities, stay and play sessions, and peer supported recreational activities
- Promote and support access to DigiDAD, NEYDL’s free e-learning platform, and other training and information resources
2. Peer support and group work
- Establish, coordinate and co-facilitate in-person peer support groups for young dads in Tees Valley
- Support the development and delivery of parenting, relationship skills and employability sessions in response to community-identified needs
- Support peer moderated video gaming groups as part of DigiDAD Gaming where relevant
3. Induction, onboarding and milestones
- Ensure every young dad is effectively inducted onto the NEYDL service, completing key onboarding steps and baseline self-evaluation measures
- Track and record progress against key milestones throughout the support journey, in line with NEYDL’s evaluation framework
- Ensure all relevant data is recorded accurately and on time in NEYDL’s data management system
4. Budget and targets
- Take ownership of allocated project budgets, monitoring expenditure and liaising with the Programme Manager (Commissioned Services) and Finance Officer as required
- Work proactively to achieve agreed referral rate targets, taking responsibility for building pathways and relationships that generate consistent referrals
- Contribute to the preparation of funder reports under the oversight of the Programme Manager and Fundraiser, providing accurate data and case study material
5. Specialism
- Take on a designated area of specialism within NEYDL, agreed with the Senior Leadership Team (for example, volunteering, safeguarding or environmental programmes)
- Take a lead role within the team in relation to your specialism, contributing expertise and supporting colleagues
6. Management of staff and volunteers
- Line manage junior staff, project workers and/or volunteers as required
- Support staff and volunteers with operational queries and day-to-day delivery
- Contribute to the induction, supervision and professional development of staff and volunteers
- Support the recruitment and progression of young dads into volunteering roles, including as DigiDAD content creators, peer researchers, DADvocates, AmbassaDADS and community leaders
7. Monitoring and evaluation
- Support the effective recording, monitoring and reporting of programme performance via NEYDL’s data management system and evaluation framework
- Comply with all monitoring, evaluation and reporting requirements, both internal and funder-related
- Support the work of NEYDL’s research partners and independent evaluators as required
8. Collaboration and partnerships
- Work in partnership with key stakeholders in Tees Valley to improve the service offer for young dads, including Family Hub teams, social care, health, housing, education and voluntary sector organisations
- Build referral pathways and maintain strong working relationships with local services and networks
- Develop and build effective relationships with principal stakeholders, supporters and referral partners
9. Advocacy and engagement
- Represent NEYDL at external events and meetings to raise awareness of the service and influence other organisations
- Promote, campaign and advocate with and on behalf of young men, ensuring NEYDL continues to be a leading voice for positive change
- Work proactively to enable young dads to influence the design and delivery of the service, including supporting their participation in community leadership programmes
- Support the charity’s communications and engagement activity, including contributing content to annual reports, social media and local media
10. Other
- Deputise for the Programme Managers as required
- Report to the Board of Trustees in person or in writing on a quarterly basis as required
11. Standard clauses
- The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy
- The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times
- The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy
- This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment
This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.

