Digital Fundraising Manager

Permanent, Full Time

Salary circa £38,000 plus benefits

This exciting role is in the dynamic fundraising team based in London, and will make a significant contribution to the RAF Benevolent Fund’s annual income.  You will work with the fundraisers in both the individual giving and community fundraising teams to develop and lead on the implementation of digital fundraising campaigns across the website, social media and ecommunications.

You will be educated to degree level or equivalent, with proven experience in managing digital paid media fundraising activities including the implementation, analysis and management of campaigns.

• Excellent understanding of digital marketing principles and best practices.
• Experience of delivering display campaigns.
• Experience in using all social media platforms.
• Proven experience in delivering effective email marketing campaigns with a strong working knowledge of best practice and understanding of email marketing platforms.
• Proven experience of using analytics tools (including Google Analytics) to generate income.
• Experience of using Adestra, Umbraco, Drupal, WordPress, Google Display Network or the like as well as HTML and Adobe Photoshop and InDesign.
• Experience of briefing and working with external agencies.
• Experience of using a fundraising database.
• Strong knowledge in of SEO
• Experience in creating supporter journeys.

You will also have excellent communication and interpersonal skills and show initiative, flair and enthusiasm for the work of the RAF Benevolent Fund.

The Royal Air Force Benevolent Fund is the RAF’s leading welfare charity, providing financial, practical and emotional support to all members of the RAF family

A detailed job profile is available below.  For an informal discussion about the role please contact Louise Gibson, Head of Individual Giving.

To apply, please send your CV together with a covering letter detailing why you believe you are suitable for this role and how you meet the person specification to Elizabeth Haigh, HR Advisor, RAF Benevolent Fund, 67 Portland Place, London W1B 1AR or email.

The closing date for applications is midday on the 19th October 2020

The dates for interviews are 22nd October 2020

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009) which encourages applications from all sections of the community

Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.

MAIN SUMMARY OF ROLE:

To develop and deliver the RAF Benevolent Fund’s digital fundraising strategy in cooperation with the fundraising teams.  To maximise fundraising income and supporter relationships generated through digital activity.  The postholder will take the lead on scoping, proposing and implementing digital fundraising campaigns as standalone activity or to support other non-digital fundraising activity with the right message to the right people at the right time.  They will also have responsibility for managing external agencies and meet income, expenditure and agreed targets. 

KEY RESPONSIBILITIES:

1. Develop the digital fundraising aspect of the Fund’s Fundraising and Digital Strategies
2. Take responsibility for the delivery of all revenue generating digital activity.
3. Be the Fund’s expert on digital fundraising and advise the Fund’s fundraisers and Communications Team on innovation and best digital fundraising practice.
4. Develop digital confidence for the fundraisers either direct or by recommending reading or training courses.
5. Work with fundraising teams to develop digital-first content to increase digital conversion rates. 
6. Create and manage the delivery of a wide range of digital fundraising campaigns in cooperation with the Fund’s fundraisers covering community and corporate fundraising, individual fundraising and challenge events. This includes both standalone digital campaigns and integration of digital activity to support and amplify direct mail campaigns.
7. Develop excellent working relationships with the Communications Team to support cross functional working and the sharing of learnings and to ensure opportunities and responses to communications led digital campaigns are maximised in terms of supporter relations and donations.
8. Achieve set targets for supporter recruitment, conversions and income from digital activities and monitor and evaluate income and ROI.
9. Use analytics, user research and audience insight to develop and optimise activity, identifying new target audiences to engage with and drive conversions.
10. Create bespoke supporter journeys for each segment of new supporters.
11. Produce and share regular analytical reports and results measuring campaign performance and impact.
12. Ensure the fundraising pages of the Fund’s website are kept up to date with current fundraising activity and maximise the User Experience and drive conversions. 
13. Ensure implementation of development to fundraising areas of the website are planned outside of campaign activity, fully tested and monitored post-implementation and communicated in advance.
14. Manage the Google Grant to maximise the income to the fundraising activity featured, ensuring the full portfolio of fundraising is represented as appropriate.
15. Ensure all Fund staff are kept up to date on digital fundraising campaigns when appropriate.
16. Be responsible for effective line management of the Digital Fundraising Assistant.
17. Complete monthly reforecasts and report variances with commentary to the Head of Individual Giving and Finance Business Partner.
18. Have an understanding of Charity and Data Protection Regulation legislation including but not limited to, Institute of Fundraising, Charity Digital Code, Fundraising Regulator and Charity Commission Guidelines.
19. Keep abreast of digital marketing trends and practice within the third and for-profit sector.
20. Manage contracts and relationship with external agencies and suppliers.  
21. Ensure all digital activity reflects the Fund’s brand guidelines, aims and objectives.
22. Carry out any other duties within the scope of the role.

PERSON SPECIFICATION

COMPETENCIES REQUIRED FOR THE ROLE

• Delivering results and meeting stakeholder expectations
• Creating and innovating
• Analysing
• Presenting and communicating information
• Working with people
• Adapting and responding to change

QUALIFICATION(S), KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED FOR THE ROLE

Academic/Professional Qualification(s) or equivalent:

Essential

• Educated to degree level or equivalent.

Desirable

• Membership of the Institute of Fundraising.

Knowledge/ Experience:

Essential

• Proven experience in managing digital paid media fundraising activities including the implementation, analysis and management of campaigns.
• Excellent understanding of digital marketing principles and best practices.
• Experience of delivering display campaigns.
• Experience in using all social media platforms.
• Proven experience in delivering effective email marketing campaigns with a strong working knowledge of best practice and understanding of email marketing platforms.
• Proven experience of using analytics tools (including Google Analytics) to generate income.
• Experience of using Adestra, Umbraco, Drupal, WordPress, Google Display Network or the like.
• Solid understanding and experience of HTML and Adobe Photoshop and InDesign.
• Experience of briefing and working with external agencies.
• Experience of using a fundraising database.
• Strong knowledge in of SEO
• Experience in creating supporter journeys.
• Line management experience.
• Proficient in the use of MS Office applications.

Desirabl

• Knowledge of online payment gateways.
• Experience of promoting national fundraising events.
• Experience in managing and promoting lotteries and raffles online.
• Experience of using the CARE database
• Experience of ecommerce or managing an online shop.
• Experience in developing content for different audiences to drive conversion.

Skills/Abilities:

Essential

• Delivering results and meeting customer expectations – working in a systematic, methodical and orderly way.
• Excellent oral and written communication skills with a thorough, accurate and excellent attention to detail.
• Following instructions and adhering to policies and procedures.
• Planning and organising – managing time effectively, meeting deadlines and prioritising workload.
• Working with people – working well as part of a team and supporting others.
• Writing and reporting – writing clearly and succinctly, in a well-structured and logical way.
• Takes initiative, acts with confidence and works under own direction.
• Keeps abreast of digital trends and tools.

Desirable

• Strong interpersonal skills, relating well to people at all levels.
• Creative flair, with the ability to spot a good story or opportunity.

Other Requirements:

• Travel to other Fund and UK locations (as appropriate).
• Such other duties that occasionally arise, which fall within the purpose of the post.

Girls Not Brides: The Global Partnership to End Child Marriage is seeking to appoint an outstanding individual to the role of Senior Digital Officer, to join the Communications Team based in London. 

The successful individual will principally be responsible for developing and implementing the Girls Not Brides digital approach/strategy, and for overseeing the development and improvement of the Partnership’s websites, social media channels and email marketing initiatives.

We are looking for a creative and innovative individual with significant experience across all aspects of digital, with a keen eye for storytelling. They will play a critical role in strengthening our digital channels to support member engagement, learning and participation in the Partnership.

Job Summary 

• Develop and implement Girls Not Brides’ digital approach/strategy in line with strategic objectives and ensure that digital innovation and best practice are embedded across the organisation. 
• Develop the editorial content plan for all digital channels and ensure it is co-ordinated and integrated. 
• Manage on-going development and improvement of the Girls Not Brides websites, providing a continually improved user journey. 
• Oversee the strategic use of our social media channels, tracking trends and opportunities for engagement. 
• Oversee our email marketing initiatives. 
• Provide regular reporting and analysis across our various digital channels, using the information gained to improve our digital channels and user experiences. 
• Identify and test new digital ways to strengthen member engagement, learning and member participation in the Partnership. 
• Strengthen and streamline our digital content governance. 
• Build the digital skills and knowledge of the team. 
• Support and oversee the day-to-day digital work of the Communications Officer.

Key Responsibilities

Digital approach / strategy

• Develop the Girls Not Brides’ digital approach/strategy liaising closely with and supported by the Head of Communications; input into other strategies, making sure digital is embedded in everything we do. 
• Make digital a cornerstone of member engagement and building a participatory, dynamic partnership by trialling new and innovative digital tools and platforms. 
• Continually work to improve user experience across all channels, advising on user experience best practice.
• Strengthen our digital and content governance, consolidating workflows and rooting our work in analytics.

Editorial content, planning and storytelling

• Plan the content calendar liaising closely with and supported by the Head of Communications, the Communications Officer and the rest of the team.
• Source potential stories and identify compelling voices and great storytelling through regular engagement with Girls Not Brides staff and members. 
• Coordinate and edit blogs, news, and other articles from members, partners and the Girls Not Brides team, with the support of the Communications Assistant. Draft and edit content as required. 
• Develop compelling digital content, including articles, news items, blogs, social media assets, videos, long-form stories etc.
• Measure the impact of content across our digital channels, making sure the content is on brand and follows best practice; keep track of latest trends and adapt our approach where required. 
• Support the Communications Officer in developing digital content and editing for the web.

Website management and development

• Develop and implement Girls Not Brides’ website plan (as part of the digital approach / strategy), liaising closely with and supported by the Head of Communications.
• Plan and lead on the continued development of Girls Not Brides’ websites, ensuring that they adhere to the brand guidelines. 
• Liaise with web agencies as a primary point of contact and ensure that all development work is planned and carried out within agreed budget and timescales. 
• Ensure content is relevant, up-to-date and on brand at all times, and reflects the latest digital trends and best practice. 
• Track and analyse traffic to the Girls Not Brides website; identify ways to reach key audiences and increase brand visibility, including Search Engine Optimisation and advertising. 
• Oversee the Communications Officer to ensure ongoing maintenance of the website, including content upload and bug fixes.

Social media management and development

• Develop and implement a social media plan (as part of the digital approach / strategy) liaising closely with and supported by the Head of Communications, and the Communications Officer. 
• Oversee Girls Not Brides’ presence across all social media channels, ensuring all messaging is coherent across channels, on brand, and meets our strategic goals
• Develop social media assets including videos and oversee the development of assets and other digital work produced by the Communications Officer, including social media monitoring, community engagement, analytics reports, etc.
• Support members’ social media engagement and capacity.

Email marketing and planning

• Oversee the planning, management and implementation of our email channel, supporting the Communications Officer to develop compelling content for our marketing campaigns.
• Ensure our email marketing tools are fit for purpose and follow the latest trends and best practice.
• Support the rest of the team in writing impactful emails and understanding email marketing, with the support of the Communications Officer. 

Training and support across the organisation

• Work with the team to identify digital skills gaps and develop and implement training to fill those gaps.

 Other responsibilities

• As an integral part of a small Communications team, assist with developing communications products, leading on digital products and liaising with service providers to ensure high quality. 
• Any other duties assigned by the Head of Communications.

Person Specification

Essential

• Expertise in website and social media development and management and email marketing with a strong understanding of how digital can help achieve the Partnership’s strategic priorities.
• Proven experience of managing a CMS (WordPress)
• Proven experience of developing engaging and accessible content for a website/s and for multiple social media channels (Facebook, Twitter, Instagram, Linked in).
• Excellent copywriting and editing skills and proven experience of producing copy for a variety of different online audiences.
• Proven experience of email marketing newsletters and campaigns.
• Proven experience of managing web and other external agencies.
• A strong understanding of SEO principles and how to apply these to new and existing web content.
• Proven experience of achieving results through web, social media channels and email marketing, and using different tactics and tools to reach different audiences.
• Proven experience of using analytical software to track digital performance and campaigns, create reports and provide insights for learning.
• Up to date on digital developments and trends.
• Proficiency in recent versions of Microsoft Office suite, experience of using Campaign Monitor, Google Analytics, Sprout Social (or other similar tools), knowledge of Salesforce and Basecamp desirable.
• A creative, fast learner with an innovative approach to problem solving.
• Ability to multi-task and prioritise a dynamic workload.
• Excellent English verbal and written communication skills.
• Excellent interpersonal skills, including the ability to interact with people from different backgrounds and cultures.
• Meticulous attention to detail.
• An understanding and passion for Girls Not Brides’ work. 

Desirable

• Design and image manipulation skills, for example, experience of using Photoshop, Illustrator and InDesign.
• Experience of producing short videos for online use.
• Experience of working for a membership organisation.
• Written and spoken French or Spanish is highly desirable.

Safeguarding

Girls Not Brides is committed to safeguarding all children, young people and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and a criminal records check which can include but is not limited to: an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable).

The Women’s Equality Party is looking for a creative digital strategist to lead the problem-solving charge, helping to connect the dots between our influencing objectives, supporter growth and engagement, and brand goals. This is an exciting opportunity for somebody who is passionate about social change and the role that data-driven technology can play in it. We are looking for a collaborative self-starter who loves digital and has the tech skills and strategic vision to scale ideas.

About the Women’s Equality Party

The Women’s Equality Party is a collaborative force in UK politics uniting people of all ages, backgrounds, ethnicities, abilities, sexes and beliefs in the shared determination to see women enjoy the same rights and opportunities as men - so that all may flourish. WE use disruptive communications and campaigns to push equality to the top of the political agenda.

The Role

This role will work within the Women’s Equality Party to identify unmet potential, opportunities and challenges and deliver digital and data-driven solutions and campaigns. Working across the Community & Connectedness and Making Change Happen teams, they will create and oversee strategies that enable teams to work together to achieve our influencing objectives at the same time as growing our reach and improving the experience of our supporters. They will develop impactful digital communication strategies, content strategies and social strategies that have impact and look beyond what is being done by other parties and organisations now to come up with innovative approaches to making change.

Communications: Take on complex narratives and messages and structure them within platforms to grow and sustain our presence and support and shape conversations.

Campaigns: Leverage digital formats, audience culture and social influencers to create scalable standalone and integrated campaigns online that achieve real change. 

Elections: Reimagine voter contact campaigns in the context of social distancing, which play to the strengths of a young and insurgent political party. Win the digital election and use it to drive our media and ground campaigns.

Supporters: Be the glue that connects insight, performance and media with creative. Develop long-term content and growth strategy for the Women’s Equality Party.

Innovation: The Women’s Equality Party was established as a disrupter, not only to make change directly but to model change and push other parties into doing better. We would like to extend this work into our use and understanding of data-driven technologies and this role would lead the way.

This is a permanent position with the freedom to work both in our London office and remotely anywhere in the UK. The role is either four or five days a week.

The Person

1. This is a fantastic opportunity for an ambitious self-starter with demonstrable senior experience in more than one of the following areas:

   • Content strategy and audience development

   • Social media strategy

   • Digital marketing strategy

   • Data management 

   • App building or programming

2. Track record of making and distributing persuasive viral content – bypassing the media and breaking out of the bubble.

3. Passion for  and understanding of social issues, breaking news and popular trends.

4. Experience creating and managing organic and paid advertising campaigns.

5. Experience in creating or harnessing data-driven tech solutions

6. Strong understanding of how to interpret real-time performance insights, determine winning strategies, and optimise media campaigns by using data, metrics, and creative thinking.

7. Experience managing multiple projects at once, ensuring all deadlines are met.

8. Excellent communications skills, including use of graphics, clear and understandable writing and consistent tone.

9. Creative, organised, responsible, collaborative, and thrives in a fast-paced environment.

10. Experience of managing staff and a clear commitment to individuals’ personal and professional development.

11. Ability and willingness to work collaboratively, collegially and flexibly with colleagues and to remain focused and calm within an unpredictable and volatile external environment.

12. Unwavering and demonstrable commitment to diversity and inclusion, to tackling structural inequalities, promoting a range of experiences and to removing unconscious bias.

    We are holding an Open Evening via zoom at 7pm on 22nd September for anyone who might be interested in the different roles we are currently advertising. This is an opportunity for you to find out about us and ask questions about the role - we will not be assessing you and you can remain anonymous. For more details (inc post-event video) please vist our website 

To apply for this role, please vist our website. The closing date for this role is 18th October 2020 . 

Please note that applications will not be considered unless a Statement of Interest addressing the person specification is submitted.

The Women’s Equality Party values equality and diversity, and welcomes applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. In relation to this post we particularly welcome applications from Black, Asian and Minority Ethnic candidates and from candidates with disabilities as these communities are under-represented within the organisation at this level.

Digital Development Manager

UK Flexible / Home Based with possible office days

Up to £51,000 per annum + London Allowance (if applicable)

35 hours per week / Permanent

Closing Date: 27th September (Subject to change)

Interview Date: w/c 5 October 2020

The Development Manager will be working with a varied team of specialists to support delivery our Digital offerings to our supporters, volunteers and patients. Working with our .Net developers, front end developer, business analyst, QA and Scrum master.

We are able to offer the suitable candidate a varied range of projects to work on ranging from eCRM integrations, .Net rebuilds, security and governance aspects and MVP designs in unchartered areas of our services.

You will be challenged with legacy systems and trying to bring interactions with other systems up to date and integrating with a variety of application.

Marie Curie is embarking on a new strategy to combat the effects of COVID-19 with a keen focus on Digital development, whether this is for online fundraising or pivoting services offered in a Digital format. This is a great opportunity to join us at an exciting time where your input will be key.

We encourage our staff to develop and improve skills by attending external conferences, meet ups and training courses depending on the need.

We offer flexible working hours and location, 25 days holiday increasing to 28 after 5 years' service. Bike and travel loan schemes as well as a good pension package,

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

A criminal record check may be required, dependent on role.

We reserve the right to close this vacancy early.

Agencies need not apply.

Job Title:  Senior Database Executive
Hours: 35
Type of Employment: Permanent
Dept and Location: Fundraising Operations, London office
Line Manager: Database and Insight Manager
Direct Reports: None
Salary: £36,414 per annum

A fantastic opportunity has arisen for a Senior Database Executive to join our Database & Insight team as part of our Fundraising Operations at Teenage Cancer Trust.

MAIN PURPOSE OF THE JOB
To provide data analysis, insight, and reporting to build our internal capability in using data as a key business driver and ensure that it provides the best possible information for teams across Fundraising and the rest of the organisation.

This role is essential for the effective delivery of Teenage Cancer Trust's fundraising strategy, especially in delivering a complex programme of data selections and in ensuring data insight and analysis and plays a vital role in driving a culture in which all activities are underpinned by high quality data and ability to analyse it.

The role is responsible for leading on the use of our Data Insight and Analysis tools – currently FastStats and Power BI – and, alongside the Database & Insight Manager, supports planning, analysis and use of data insight across all fundraising teams, to ensure effective use of business intelligence and management information to plan, drive and evaluate all fundraising activities in line with our ambitious fundraising strategy.

We are looking for someone who is a team player with the ability to turn raw data into user friendly reports.  Passionate about drawing insights from our data, you will use your strong analytical skills and great communication skills to maximise our impact. 

If this sounds like you, we would love to hear from you.  You can view the Job Description before coming back to this page to apply.  Don’t forget to upload your CV and supporting statement that explains how you meet the criteria for the role.

Applications should be received by           30th September, 12 Noon
First interviews                                             08th October 2020
Second interviews:                                       14th October 2020

We are committed to working towards ensuring Teenage Cancer Trust is a diverse and inclusive place to work. We welcome applications from everyone regardless of race, age, gender, ethnicity, sexual orientation, faith or disability.

About Us

Our office is located in Hatfield, Herts, however, like many organisations we are all currently working from home due to the coronavirus pandemic, although previously we were largely office based.  Due to the experience we have gained during this period, consideration will be given to requests for working from home arrangements.

The role:

To support our strategic aim that everyone will understand Crohn’s and Colitis, whilst raising the profile of the charity. To deliver ambitious communications campaigns and generate regular, high-quality national and regional media coverage for our work in health services development, research, income generation and high-profile campaigns, supporting the charity’s other strategic aims.

About you:

With proven experience of working on successful media campaigns and generating high-quality, effective media coverage, you will also have a working knowledge of digital media, including social media, video and graphics.  Strong interpersonal skills and professionalism in working with both journalists and colleagues but especially when working with case studies when you also need to understand GDPR requirements.  Our priority is always helping those living with IBD so experience of reporting on media campaigns and showing their impact and a commitment to the Charity aims and values are essential.

Key Responsilities:

Manage the media communication of agreed areas within the charity, working with research, public campaigns, health service development, income generation activities and the charity profile: 

• Secure consistent national, regional, digital and specialist trade media coverage to increase understanding of Crohn’s and Colitis and raise the profile of the charity
• Develop and deliver creative communication and PR plans, working with other teams across the charity, in support of the charity’s strategic aims
• Support with ambitious multi-media campaigns and projects, working with the digital and brand teams, and external creative agencies on content and strategy.
• Plan proactive media work and create media opportunities to raise awareness of the issues faced by people with Crohn’s and Colitis
• Monitor the news for relevant stories in the health, research and charity sector, and advise on sharing with the Crohn’s and Colitis community in accessible language
• Develop and build relationships with organisational spokespeople, including healthcare professionals and researchers, providing them with briefing
• Communicate policy-led messages through strong and compelling language to key stakeholders and healthcare audiences
• Identify PR opportunities and build and maintain relationships with our ambassadors, celebrities and influencers
• Identify interesting stories to share with our members and supporters, through our online membership magazine, online blog, news section and email communications
• Attend and assist at any meetings or events, including our flagship fundraising event WALK IT (currently on hold) 

Provide an effective media service:

• Write attention-grabbing press releases, features and pitch stories to media as required and to deadline. Distribute to targeted media using the contacts database, building and managing media lists
• Provide timely and accurate information to journalists, both proactively and reactively, including statements
• Contribute to the smooth running of the press office. Share the delivery of an out-of-hours press phone (flexible rota - currently one week in three)
• Identify, develop and maintain journalist relationships across a range of media outlets, including print (trade, national, regional), broadcast and online
• Respond quickly to breaking news opportunities and where relevant, work with colleagues to respond swiftly to the media with comments
• Identify and build relationships with a network of case studies, willing to share their stories with the media and to the Crohn’s and Colitis community
• Work with the digital team to identify news stories to share on social media

Evaluation and analysis:

• Collate and analyse media coverage secured, including monthly reporting and personal KPIs 
• Assist in the production of reports, both for specific campaigns and impact and data reports

About Scope

We’re the disability equality charity. We won't stop until we achieve a society where all disabled people enjoy equality and fairness. At home. At school. At work. In our communities.

We provide practical advice and emotional support whenever people need it most. We use our collective power to change attitudes and end injustice. And we campaign relentlessly to create a fairer society.

About the role

This is a key role within Scope’s Marketing Account Management team.  You will be the face of the marketing team, taking new briefs from project leads from across the organisation and managing them from end to end, working closely with the digital marketing and creative and brand teams.

Upon receiving a brief, you will use your strong marketing knowledge to draft a strategy to ensure the campaign hits its KPIs, liaising with our digital marketing team where necessary. You will collaborate with the creative and brand team to plan out and deliver any assets required ensuring that they are innovative, on brand and support our objectives. Excellent project management skills are needed to manage a high volume of briefs from across the organisation’s teams, including fundraising, influencing campaigns, retail, and frontline services. Scoping out the project requirements, briefing the creative team, and managing the process from end to end requires good strategic thinking, solid time management and prioritisation skills. You will build relationships across the organisation, work at pace, and deal with changes and challenges as they arise. This position will support a wide range of creative content production, from in-store assets and films, to social media artwork and printed fundraising appeals.

About you

A strategic thinker with robust project management skills. Someone who enjoys being organised and working with others to deliver on deadlines to produce high-quality marketing campaigns.

Disabled candidates

Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.

We are always looking for applications from disabled people. If you are disabled and you have the skills and, or the experience to do the job, we really want to interview you. Just let us know in your application that you are applying under the Guaranteed Interview Scheme.

A great opportunity has arisen for a Digital Officer in order to support the day-to-day management of charity s internal and external digital content and assets, helping to increase the charity s reputation.

This will be a temporary role for 3 months.

Please apply ASAP!

Key Responsibilities will include:

Writing and editing web-based information, news and blogs that are appropriate for the charity audiences needs, within brand and tone of voice guidelines, and optimised for search
Copy-editing web content submitted and maintained by colleagues across the organisation
Managing the charity s image library to enhance our digital content
Producing a monthly internal staff e-newsletter
Liaise with third party suppliers and services to support the delivery of multimedia and other digital communications products.
Providing ad hoc marketing support, including production of marketing graphics for use across digital and offline channels, as directed by the Communications and Digital Manager
Reporting regularly on content performance using Google Analytics, metrics from social channels and other tools

In order to apply you should have the following skills and experience:

Experience of maintaining a website on a day-to-day basis
Copy-writing / editing experience, with the ability to tailor writing to different audiences and mediums and with excellent proof reading skills and an ability to fact check
Experience creating / managing the development of multimedia content (such as video or interactive tools) and evaluating its impact
Experience of producing detailed web analytics reports, and ability to interpret the statistics to understand trends, strengths and weaknesses
Experience of developing or contributing to the development of effective content plans based on audience needs and interests and external hooks
Social media expertise, with direct experience of using Facebook, Twitter and Instagram to maximise reach of content
An understanding of the theory and practice of SEO and online advertising tools including Google AdWords
Excellent time management and project planning skills and ability to work effectively with close attention to detail, under pressure and without close supervision
An ability to maintain accurate records and develop processes in order to keep on top of both regular and long-term tasks
Proven ability to work effectively as a member of a team, with colleagues across an organisation and with external contacts
An understanding of and empathy for the issues and barriers faced by single parent families, and an ability to interact sensitively with single parent stakeholders

Islamic Relief Worldwide

Islamic Relief UK (IRUK)

Senior Media Officer

BASE LOCATION: London, UK

REPORTING TO: Media Manager

LINE MANAGEMENT RESPONSIBILITIES: N/A

Islamic Relief:

Islamic Relief is an international non-governmental organisation (INGO) founded in the UK in 1984 by a group of medical doctors and activists. Established in response to the widespread famine in Africa, Islamic Relief has grown to become one of the world’s largest Muslim INGOs with a presence in over 40 countries worldwide.

Since 1984, Islamic Relief has saved and transformed the lives of over 110 million people. By responding to disasters, rebuilding lives and preparing people in case disaster strikes, we save lives before they are lost. In addition to providing disaster and emergency responses, we also promote sustainable economic and social development by working with local communities – regardless of race, religion or gender. Islamic Relief is a member of the Disasters Emergency Committee (DEC) and an implementing partner for DFID, ECHO, the World Food Programme (WFP) and UNHCR.

PURPOSE OF DIVISION (IRUK):

Islamic Relief UK (IRUK) is a Strategic Business Unit (SBU) that is part of Islamic Relief Worldwide. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

PURPOSE OF DEPARTMENT (Communications & Creative Content):

The role of the Communications & Creative Content Department is to provide strategic and operational leadership to Islamic Relief UK in the areas of media, advocacy, internal comms and creative content. There is a focus on all internal and external communications and reputation management.

The Department also works in partnership with other Islamic Relief departments to provide creative content and communications expertise ensuring that high quality information, material and resources are delivered and sustained to support and promote our work on advocacy, fundraising and programme work.

JOB PURPOSE:

To promote Islamic Relief’s work and concerns to the UK media through relationship building with key journalists, responding to media enquiries, issuing press releases and other information, and pitching and placing news stories and features. To project manage selected media events (e.g. press conferences) and projects (e.g. fundraising campaigns and products), working across teams.

KEY WORKING RELATIONSHIPS

• Nationally and internationally-based print, digital and broadcast journalists, producers, bloggers, film-makers, photographers and freelancers, working for UK-based print, broadcast and online news outlets, including newswires
• Media Manager and advocacy team within the Communications & Creative Content Department
• Colleagues in the Marketing and Fundraising departments, including social media/digital engagement staff
• Media, communications and programme contacts at Islamic Relief Worldwide, Partner Officers, Field Offices and partners

SCOPE AND AUTHORITY

Scope of the Role:

Reporting to the Media Manager, the Senior Media Officer is responsible for promoting Islamic Relief’s work and concerns to the UK media through relationship building with key

journalists, responding to media enquiries, issuing press releases and other information,

pitching and placing news stories and features. Some day-to-day editorial and content decisions rest with the job holder, with a degree of initiative and independence expected, but particularly

sensitive or major strategic issues are referred to the Media Manager or the Head of

Communications & Creative Content. The post holder will work closely with the Media Manager to develop media and PR strategies and plans and to provide media advice and general assistance to staff at all levels.

Responsibility for Resources:

The post-holder will be responsible for managing a small budget and reporting on planned and actual expenditure (although overall responsibility for the budget rests with the Media Manager).

KEY ACCOUNTABILITIES

The post holder is accountable for fulfilling his or her roles and responsibilities in line with
Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of
his/her colleagues and staff. The following are the main responsibilities that the role holder will
be accountable for:

1. Establish and maintain relationships with key journalists

• Develop a plan for contacting journalists/editors/broadcasters
• Attend IBT briefings and other media networking events in order to establish relationships with journalists
• Develop and maintain strong relationships with key journalists and broadcasters to facilitate strong coverage
• Act as first point of contact or referral for media enquiries, ensuring a prompt and professional response
• Proactively sell in stories to journalists and broadcasters; and react to enquiries and breaking news
• Travel as required to accompany media and celebrity field visits.

2. Deliver media plans in order to promote the work of Islamic Relief

• Support the Media Manager to develop and implement a media strategy to ensure good PR for Islamic Relief’s programme, fundraising, marketing, volunteering, and campaigning work and advocacy messaging
• Assist in the development of an annual media plan, aligned with the communications strategy and organisational strategic objectives
• Work with colleagues to manage the media budget, including regular review against planned activity and reforecasting
• Proactively seek means of raising the profile of Islamic Relief, including working with celebrities and influencers to promote the organisation’s work
• Gather stories and background information as required to support media relations needs
• Research and write press releases, media briefings, articles for publication, Q&As, key messages and position statements
• Organise press conferences and other media events as required
• Ensure a prompt and effective media response to humanitarian emergencies, including working in the press office of the Disasters Emergency Committee (DEC) during DEC humanitarian appeals
• Write and submit award applications and manage any PR coverage achieved as a result
• Work with the Media Manager to secure communications partnerships, such as UK Aid Match applications.

3. Create media lists and monitor press coverage

• Contribute to the maintenance of media contacts databases and target lists
• Monitor key media to identify opportunities for positive coverage and any negative coverage requiring rebuttal
• On a rota with other members of the IRUK and IRW media teams, produce a daily press cuttings report
• Contribute to the monitoring of media coverage, and reviewing the best way to quantify the impact of media activity.

4. Provide media briefings to spokespeople

• Establish strong relationships with spokespeople to identify regular media opportunities
• Assist in the media training of key staff and volunteers acting as spokespeople
• Brief spokespeople as required for media interviews.

5. To support the wider work of the Media team and organisation

• To travel within the UK as required to deliver key events and to be able to travel internationally if required
• Carry out due diligence of potential speakers/celebs/performers in order to help protect the reputation of the organisation
• Comply with all organisational policies and practices.
• Undertake any other reasonable duty that is consistent with the job and its level of responsibility, as and when required by management.

PERSON SPECIFICATION

It is essential that the post holder shows a good understanding and empathy with the Islamic values and principles as well as commitment to Islamic Relief’s vision, mission and values.

Essential

Experience

• Experience of working as a Press Officer in a busy newsroom
• Experience of organising media events, such as press conferences
• A proven track record of securing national, regional, and trade media coverage
• A proven track record of generating new ideas and carrying them forward
• A proven track record or negotiating difficult or delicate situations with celebrities and their agents
• Experience of gaining press coverage on humanitarian, development and advocacy/campaigning issues
• Experience of devising and delivering media plans and PR tactics to generate coverage
• Experience of dealing with journalists and other internal and external stakeholders.

Knowledge, Skills and Qualifications

• Excellent communications skills – written, verbal and listening
• Excellent journalistic skills – including research, writing and editing
• Strong networking and inter-personal skills
• Passionate about international development/humanitarian relief
• Ability to handle multiple projects and a variety of work simultaneously
• Proven ability to think ‘outside the box’ in order to generate a wide range of media and PR coverage
• Established media contacts
• A professional or academic qualification in media, public relations or marketing
• Excellent understanding and working knowledge of online media
• Excellent attention to detail
• Strong team player
• Flexibility, including willingness to travel at short notice and work unsocial hours, particularly during emergencies
• Highly organised with an ability to multi-task
• Able to maintain calm under pressure
• Proactive, innovative thinker with a strong news sense for what makes a good story.

Desirable

Experience

• A proven track record of securing BME press coverage
• Experience of working in the third sector
• Experience of submitting applications for PR awards, including researching, writing and pitching
• Overseeing video news releases to pitch to broadcast
• Understanding of Islamic and other faith-related issues.

Have you been successful in establishing B2B partnerships and are looking for a new challenge in the charity sector?  We are a growing cause that is looking for someone who has the skills to identify, negotiate and secure high value corporate partnerships.  You will have established track record in sales or have already worked in corporate fundraising with another cause.

You will be working as part of a supportive team at Bipolar UK. 

Bipolar is a severe mental illness characterised by extreme highs and depressive lows. Having the condition increases the risk of suicide by 20 times. Bipolar UK is the national charity for people affected by the condition. Our mission is to empower everyone affected by bipolar to live well and achieve their potential. This includes close friends and family.

We already have momentum with the corporate sector, so this won’t be a standing start.  You will be given sufficient lead in time to grow the programme. The post is a two-year fix term contract, but it is expected to become permanent should income targets be met.

Please review the recruitment pack and then send an email covering letter to the CEO, Simon Kitchen, with your CV and we can set up a discussion about the role.

The closing date is:  5th October 2020

5 billion people do not have access to safe, affordable surgical and anaesthesia care when needed. Can you help a growing organisation address a neglected area of global health care?

Surgery and anaesthesia have a fundamental impact on global health outcomes. Surgical intervention could address over 30% of the global burden of disease, and yet the poorest 33% of people receive just 3.5% of all surgery.

We seek to change this. However with the spread of coronavirus around the world, many of our sought after on-site programmes and courses in anaesthesia care have been suspended. While this has delayed our ability to provide face to face education and training where it is most needed, it also presents us with an exciting opportunity to explore alternative ways to deliver. This role will contribute to the WFSA’s vision and mission and build the overall capacity of the programmes team to increase our ability to provide digital education and training for anaesthesia providers around the world.

The role reports to the Head of Programmes, will liaise regularly with the CEO and will work closely with all members of the Secretariat as well as the WFSA’s Education and other Committees and key stakeholders involved in project outcomes. Relationships with member societies and the WFSA Board and Council will also be important and an ability to interact across a range of stakeholders is essential. This is a new role which offers huge scope for development and learning across a broad remit. The successful candidate will become part of a small WFSA Secretariat team based in London, the candidate must also be able to work from home as required. The Secretariat works with and supports a much larger team of volunteers around the world.

Purpose of the Role

With the input of the Education Committee in particular, the Programmes Team is responsible for the delivery and implementation of all aspects of training and education provided around the world by the WFSA. This role will lead on the design, development and roll-out of a high-quality digital learning experience in three initial stages:

• Working with senior clinicians (training course leads) to transform pre-existing onsite training modules and short training courses into high-quality online products that can be effectively monitored and evaluated. This will result in developing new online training programmes as “stand-alone” courses as well as designing complements to onsite training courses (hybrid models).
• Managing and evaluating existing online learning resources such as the WFSA’s Anaesthesia Tutorial of the Week, Update in Anaesthesia Journal, Virtual Library and COVID-19 Resources.
• Working with WFSA Committees, our clinical volunteers and a variety of partners to establish and deliver new digital learning such as courses, webinars, educational videos and online lectures.

Key Tasks and Responsibilities

You will lead on the design, development, maintenance and roll out of our online educational programmes using a range of e-Learning tools and platforms under the guidance of the Head of Programmes. Working alongside the Head of Programmes, WFSA Secretariat and expert volunteer clinicians, you will ensure that the WFSA’s digital education and training is appropriate to the needs of the intended audience, educationally robust, addresses equality, diversity and inclusion (relating to educational access by a range of learners), is evidence based, sustainable and positively impacts on practice.

As part of this role you will be responsible for supporting the WFSA’s Education Committee in identifying areas for improving education and training and propose innovative solutions for meeting current and future needs through the use of digital technology. You will provide expertise and input into the direction of WFSA’s overarching digital education strategy and lead on operational planning, development and delivery of digital education for WFSA, which includes fully online programmes, blended programmes and the general provision of digital resources. 

IF YOU HAVE A PASSION FOR DIGITAL LEARNING THEN WE WANT TO HEAR FROM YOU. PLEASE ALSO DEMONSTRATE HOW YOU MEET THE PERSON SPECIFICATION INCLUDING: 

• Educated to degree level (or equivalent)
• Experience of developing digital learning and of delivering learning resources to a range of stakeholders
• Experience in the operational and strategic delivery of digital education
• Knowledge of pedagogical approaches and methods for designing and delivering online learning to adult learners (e.g. instructional design)
• Proven experience of managing high volume workload and delivering to a consistently excellent standard under pressure
• Excellent communication skills, both written and verbal, and ability to lead and contribute to meetings with a wide range of stakeholders providing support and assistance as and when required
• Good project management skills
• Experience of working collaboratively with colleagues to review and improve the quality of online learning content

(See the job description for more details)

If this sounds like you then we would be delighted to receive your application. Please include a CV and a covering letter with your application by the deadline of the 30th of September. Applications that do not include a covering letter will not be considered.

Interviews will take place in London (or online) on the 7th or 8th of October.

Senior Media Officer

£34,000 - £37,000

London, and currently remote

To develop and deliver creative, national and regional media strategies for Red Nose Day 2021 that inspire the nation to get involved and highlight how donations are spent in the UK and around the world.  This role will also support the Comic Relief press office, including joining the on-call rota for out-of-hours media enquiries. UK travel may be required.

Key Accountabilities / Objectives

• Develop and deliver creative national and regional media strategies, ensuring plans meet agreed targets and are evaluated appropriately. Strategies will support wider organisational objectives and integrate all communications channels (media, social, digital)
• Develop appropriate content and stories for digital platforms and outlets as well as traditional media
• Profile the work Comic Relief funds and the difference it makes by working directly with funded projects and the people they support, to show the positive impact donations make. This may involve setting up and managing visits with journalists, influencers and high-profile supporters
• Draft and edit high quality, compelling written materials and ensure all materials are approved before released. This includes interview briefing packs, press releases, spokespeople quotes and lines against enquiries
• Set up and facilitate interviews with spokespeople
• Relationship management - establish and build collaborative, quality relationships with all relevant internal and external stakeholders. This may include partners (including broadcast partners), PR agencies, media, and taking the lead on media activity in internal project working groups
• Team management and processes – implement all teams’ systems and procedures necessary for the smooth and efficient running of the press office
• Risk awareness and reputation management - monitor the press regularly to identify appropriate opportunities and potential threats to the promotion of the work of Comic Relief and other key partners. Update senior stakeholders on any coverage with a high level of opportunity or threat in a timely manner
• Be flexible and support the wider media team with ad hoc tasks as directed, such as delivering PR events, launches, attending shoots to gather media assets and pitching stories to media

Essential Education:

PR experience, likely to be at Account Manager level or similar in a PR Agency or a Senior Press Officer/Publicist in-house

Key Competencies:

• Proven experience of developing, implementing and evaluating high profile media strategies
• Proven experience of working on sensitive subject matters
• An ability to develop and deliver fresh creative ideas that generate media coverage
• Proven experience of managing key stakeholder relationships (internal or external) and working with PR agencies, talent and their publicists to deliver high profile content
• Experience of managing and prioritising multiple complex projects to strict deadlines even when faced with challenges
• Excellent writer
• Line management experience is desirable but not essential

To apply please visit our website via the link.

Role closes - 12:00pm, 1st Oct 2020 BST (Europe/London)

Inclusivity at Comic Relief

We recognise diversity and inclusion are a source of strength in achieving our mission. We therefore welcome everyone, trusting what makes us different brings creativity, styles and experiences to help us collectively do our best work. That’s regardless of your gender, age, disability, religion, sexual orientation, and cultural identity. We especially welcome those from under-represented groups in modern grant-making and fundraising. We are on a journey, but if you join our team you will be part of a community that is committed to creating a diverse and inclusive environment where we want you to:

• Be valued for being yourself
• Do your best work, and be supported to break down barriers so you can succeed
• Be heard, respected, and treated as an equal, whatever your level, experience or background
• Be part of a team that is committed to making this happen – with our colleagues, partners, and contributors.

Comic Relief is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm.

A fantastic opportunity for a Digital Fundraiser to join an Animal Conservation and Research Charity based in the South West. An exciting, dynamic and important role within the team who are reliant on acquisition income being generated digitally. You will be vital in continuing to grow and develop this area of the charity's work.

Working within the Fundraising Department, the Individual Giving team uses a wide variety of offline and online activities to recruit and retain supporters. This role will secure income from individuals through digital channels and work to retain supporters via a digital stewardship programme.

This is a perfect opportunity for an ideas-led person, as workload for the team has increased, they want to make sure they are at the cutting edge for digital led thinking, and you will continually test, learn and optimise web pages to drive income. It's crucial that you have a strong digital skillset, as most supporters of the charity are derived through digital channels and everything fundraised offline is also reflected online.

You will join a fast-paced team, and collaborative organisation, where the cause is at the heart of everything, so passion for animal conservation and research is key.

Key responsibilities:

* Work with the Individual Giving manager to initiate, develop and implement supporter online acquisition including
* To write, manage and deliver three supporter e-appeals per year.
* Use digital optimisation and paid advertising to drive income through digital channels.
* Work with our digital agency to deliver our PPC, SEO, display and paid social activity.
* To test creative propositions, ensuring these are tracked and evaluated before rollout.
* Research and develop ways to recruit new supporters using digital tools.
* To take ownership of the appeals and adoption sections of the website, ensuring content is regularly reviewed, updated and new pages built to support acquisition.
* Ensure strong and consistent stewardship of the donors via monthly email communications with personalised and engaging content to maintain high retention rates.
* Manage the tracking of all digital fundraising activities to enable full reporting and analysis through Google Analytics, website and the CRM.

The ideal candidate:

* Experience of managing an online stewardship acquisition programme
* Ideally 2 years digital experience at a charity
* Experience managing an external agency
* Digital marketing expertise

Based in Wiltshire , minimum 3 days a week. At the beginning the successful candidate will need to be in the office 5 days a week, to build team rapport and learn the CMS system.

The charity is located 10 minutes from Chippenham train station, which has close connections to Bristol, Swindon, Bath. There is also on-site parking.

Salary £25,000

Full-time, permanent role.

For more information, please get in touch by e-mailing your CV to [email protected] ahead of the firm closing date of Friday 2 nd October.

An exciting new role for the charity, EDT’s Digital Transformation Officer will take a fundamental role in the optimisation and digitisation across the organisation to support young people with both online and face-to-face activities. Using creative and forward thinking and a passion for digital tools, the post holder will help improve the lives of young people, regardless of their background.

Location is flexible, around one of our offices (Southampton, Welwyn Garden City, Plymouth, Birmingham, Nottingham, Glasgow).

Responsibilities include:

Operations and Project Management

• Agree annual budget with Finance Manager and be accountable for delivering successfully against that budget, with a focus on cost control and value for money
• Regular financial and operational reporting
• Project manage digital projects and ensure relationships with external stakeholders, staff and audiences are all managed effectively, i.e. requirements captured or challenged where necessary, delivery of robust, reliable solutions against clear expectations
• Train staff on new digital solutions to ensure the transformational change is embedded
• Maintain development environments and manage change requests

Technology Platform for online experiences

• Build recommendations and fully costed solutions meeting the charities aims whilst keeping within the tight constraints of a charity’s support costs.
• Implement and manage technology solution/s (with suppliers) and to engage stakeholders and ensure ease and reliability of access to engage with EDT
• Ensure the charity is receiving the best cost solutions using discounts and negotiated deals where possible.
• Identify, recommend and source other products to support the user experience while maintaining safeguarding.

Website Improvement

• Optimise, develop and co-ordinate our website aligned to new messaging and branding and learning management system/online member hub
• Work cross team to create a digital community which supports stakeholder experiences, helps young people take part and stay connected and promotes the work we do

Risk management and policy compliance

• Review and update the ICT policy, ensuring it is aligned to GDPR policy. Input into GDPR Policy for the ICT technical aspects
• In line with rules agreed with GDPR Lead, undertake regular data cleansing and where possible automate
• Use knowledge of Safeguarding policy and awareness of safeguarding issues to build in the relevant controls and safeguards into the digital solutions, website and other systems
• Promote IT safety and policy compliance (IT, GDPR) culture amongst users to protect the charity and its stakeholders

Continuous improvement- On-going review of processes

• Maintain a good working knowledge of the full range of EDT programmes, activities and accreditations
• Critically review the use of systems (Website CMS, CRM, LMS, bespoke applications) and collaboration and communication tools (Teams, Skype…) for maximal efficiency and integration
• Identify improvements to achieve the charity’s vision and collaborate with others to implement these
• Work alongside marketing team to ensure continuity of student, sponsor and supporter experiences
• Where appropriate, work with other teams to ensure proper use and update of systems
• Keep on top of innovative ways to present EDT content, proposing and implementing with changing digital trends. Turn insight into real actions and solutions

Competencies - Attributes - Skills

• Preference of IT Degree or completed Apprenticeship programme in IT - able to demonstrate strong technical skills
• Agile thinker who embraces change and its opportunities and is willing to learn and adapt in response
• Excellent interpersonal and communication skills
• Ability to work co-operatively and confidently with colleagues and other stakeholders
• Ability to work to deadlines, plan workload and demonstrate effective time management 
• Energetic and committed with a clear focus on achieving results
• Professional and proactive, with a real pride in quality of work
• Positive and resilient attitude
• Adaptable and flexible
• Ability to be an engaging and inspiring ambassador for EDT
• Experience relevant to charity/third sector/youth sector
• Excellent knowledge in identifying suitable products, and building lasting partnerships with our key suppliers
• Significant experience of website development and optimisation
• Experience of Learning Management Systems, Microsoft Dynamics or other CRM systems and user experience models
• Successful project management experience involving IT and non-IT personnel- essential
• Familiarity with Agile methodology
• Knowledge of CSS and javascript an advantage

Special conditions

• The successful candidate will be required to fulfil an enhanced DBS/PVB check and should hold a clean driving licence
• The post holder will be required to attend meetings and to travel offsite, possible involving overnight stays.