Senior Innovation Manager – Services
Permanent, Full time
Dual London/Home - we welcome a conversation about how you work these hours flexibly
£50,000 - £58,000

Healthcare innovation is evolving at an exciting pace and at Macmillan we are committed to ensuring we are at the forefront of harnessing opportunities to drive better cancer patient outcomes and experience through Innovation. We are building a diverse team to deliver our ambitious innovation strategy to improve the lives of as many people with cancer as possible and looking for experience from a range of sectors.

About the role

This role will drive and deliver new service innovations, launching impactful solutions for people with cancer directly and in partnership. The Senior Innovation Manager leads an innovation pipeline, managing your team through all aspects of the innovation cycle, including the commissioning of research, creation of user centred services, applying a continual experimentation approach and reviewing key outputs and impact metrics to develop the best solutions for patients.  Your primary responsibility is to design end-to-end service experiences, understanding patient needs, internal and external context, creating solutions to answer these needs and iterating on your work based on user feedback, data and partner objectives.

About you
We are looking for an experienced health innovator who can demonstrate the whole lifecycle of user centred service design, who has creativity, drive and a passion to use their skills to create new products, services and partnerships delivering new solutions for patient benefit. You will turn research and insights into real-world impact for patients, working closely with Insight and Services colleagues as well as external experts and patients to develop and maintain a pipeline of sustainable service innovation.

With exemplary user design skills, you’ll be able to track and report on progress, prioritise and plan activity, allocating resource and focus appropriately, making well-evidenced strategic decisions.  By understanding user needs, analysing the root cause of failures or gaps, identifying commonalities and continually gathering feedback and iterating you will design service interactions that are repeatable and scalable.

In return Macmillan offers a competitive benefits and support offer, including:

25 days holiday per year, increasing by one each full year you work here (up to 30 days). We also have an additional ‘Macmillan Day’ of leave at Christmas, finish an hour early on bank holidays and have a Holiday Trade Scheme & one volunteer day per year.

Macmillan match your pension contributions up to a maximum of 7.5% (though you can pay in more). As well as providing AXA medical insurance cover free for you, with rates for family cover.

We have a comprehensive staff Wellbeing offer, including our Employee Assistance Programme with free to access counselling and support, Wellbeing Centre resources and online Fitness portal all free to access for staff.

We pride ourselves on being a flexible employer who encourages individuals to work in the way that ensures they thrive, whether discussing your location, working pattern or development support, we will work with you to develop your role in a way that works with you.

Who we are

Open Doors is a Christian charity that is looking to recruit active, practising Christians to help meet the growing needs of the persecuted church worldwide. Hostility, violence and abuse of Christians around the globe is on the increase. Open Doors works in over 60 countries to ensure that those facing such persecution are not forgotten, but can stand strong to serve their communities and give life.

Job summary

Grow long-term committed support for the persecuted church by leading, communicating and delivering Open Doors’ digital marketing strategy within our integrated marketing approach. Develop and grow the digital team, integrate the digital strategy across the organisation and establish the road map for website/CRM development. The role is pivotal to the future growth and long term stability of the organisation.

About the team

Reporting to the Head of Marketing, you will line manage the Digital Producer / Front End Web Developer and also work closely with:

• Director of Supporter Engagement
• Senior Copywriter
• Digital Agencys, consultants, freelancers etc.
• Head of IT and Senior Developer
• Innovation Manager
• Digital delivery team

Hours

37.5 hours per week. These are usually worked between the office opening hours of 8.00am to 6.00pm Monday to Friday. This position involves some evening and weekends at conferences and events for which TOIL (time off in lieu) may be claimed (amend as required).

Responsibilities and requirements

Growth of Digital Strategy

• Manage the digital delivery process, influenceing the content and managing key stakeholders and digital agencies.
• Embed and execute the plan contributing to the digital strategy and set KPIs
• Plan and deliver opportunities across the organisation and key liase with stakeholders
• Reporting to senior stakeholders, creating business cases to build on growth, communicate trends and opportunities for growth
• responsible for digital budget and reporting ROI (Input into growth strategy, board reports and forecasting)

Optimise user experience

• optimize tactics and scheduling to ensure consistent, personalised and engaging user journeys/experience across all digital channels including offline integration to include:
• Website & CRM development, performance and planning/road mapping
• Search Engine Marketing / Retargeting
• Social Media (Facebook, Twitter, Instagram – organic and paid)
• Display advertising / Lead generation
• Email marketing (Click Dimensions) – personalisation, segmentation & automation
• Expand strategy into new digital channels
• A/B Testing across website and emails – leading testing and learn approach
• lead data-driven decision making by implementing tools for detailed data, reporting and in-depth audience insights
• generate new leads through innovative, detailed and creative acquisition programme including profiling target audiences
• detailed planner to co-ordinate and schedule appeals, campaigns and consistent messaging across all digital channels integrated with offline tactics, schedules and marketing priorities
• develop and implement innovative tactics to deliver targets and organisational objectives (Reach, Engagement, Income, acquisition and retention)
• Plan and Deliver digital campaigns and appeals to drive growth
• Project management of resources, products and campaigns
• Desirabe - Agile project management for digital development work (Website and Microsoft Dynamics CRM)

The above job description is a guide to the work the job holder may be required to undertake but does not form part of the contract of employment and may change from time to time to reflect changing circumstances. 

Applying your Christian faith to this role

Because of the essential Christian context* in which the role will be performed, the role is subject to an occupational requirement under the Equality Act that the post-holder be a practising Christian. Each working day will involve collective prayer and worship, together with shared reflections on the work of Jesus Christ. All members of staff at Open Doors are expected to actively participate in this shared time and members of staff take it in turns to lead the act of collective worship.

There will be many ways you will be able to apply your Christian faith and the outworking of your faith to the context of Open Doors. The list below gives some of the expectations of this role but is not exhaustive or intended to limit you:

• contributing to and leading daily devotions (this can be for the whole team or just smaller, departmental groups)
• participating in retreats, days of prayer and fasting etc.
• committing to private prayer for the work associated with this role, your direct reports and closest colleagues
• working in such a way so as to reflect biblical principles of leadership and service
• applying biblical principles of godly stewardship to operational responsibilities
• to be open and obedient to God’s voice and direction in relation to any strategic matter and to always seek His will above all else.

Limits of Authority

To operate within the ethos and aims of Open Doors, adhering to budget parameters and the Open Doors’ confidentiality agreement.

Who you are

You will demonstrate the following essential criteria for this role:

Culture

• chemistry with Open Doors Staff
• commitment to Open Door’s Core Values

Competency

• proven experience in digital marketing
• experience of working with SEM, social media, Display adverts, web development roadmaps, strategy and reporting and track record of driving growth
• excellent interpersonal skills
• strong communicator, able to communicate vision, strategy, plans and tactics
• able to work well with, influence and engage a broad range of stakeholders at all levels of the organisation
• meticulous attention to detail
• good standard of education – probably evidenced by 5 GCSE passes, A’ levels or equivalent
• can demonstrate a broad understanding of the Church / Christian community throughout the UK & Ireland
• inspirational team player
• IT skills including Microsoft Office and the ability to oversee supporter database management/segmentation
• strong project management skills                                                                                           

Character

• able to work effectively to manage multiple tasks and meet deadlines
• responsible and mature outlook
• pro-active approach                                                                                                                 

 Culture

• chemistry with Open Doors Staff
• commitment to Open Door’s Core Values

In addition, it would be beneficial for you to demonstrate the following:

• experience of integrated marketing campaigns in a charity environment
• an understanding of PRINCE2, AGILE

*There is an occupational requirement under Schedule 9 of the Equality Act 2010 for this post to be held by a Christian who assents to our statement of faith.

Enhanced disclosure information may be requested from the DBS in the event of a successful application.

Age Co is a brand that Age UK and its trading companies have developed for the sale of a variety of products and services, all designed to meet the needs of older people that give excellent service and support at a fair price. We continually monitor the performance of these partners to ensure our high standards are met.

The Age Co business is currently embedding a new structure and we are at a pivotal moment in terms of redefining our overall strategy and critically our brand strategy.

We are now recruiting for a Digital Growth and Performance Marketing Manager (Insurance) who will be responsible for the delivery of digital acquisition, growth and performance as part of an integrated marketing approach and they will be critical in managing the digital paid media mix, to deliver profitable sales growth.

You will drive product sales across multiple channels including Paid Search, Social, Display, and Affiliates and deliver the wider digital strategy to achieve outstanding campaigns and results, focused on effective CPAs and LTV targets.

We are keen to receive applications from candidates who are interested in this vacancy either a permanent role or as a 12 month fixed term contract.

About you

* Experience of digital acquisition channels and proven hands-on experience, specifically in paid, search, social, display and affiliates.
* Some experience or understanding of working with Aggregators would be a bonus
* Managed a digital agency effectively.
* Reporting and data analytics skills, with the ability to produce clear explanations for performance.
* Experience using marketing analytics tools (Google Analytics)
* Excellent organizational skills and the ability to manage multiple projects.
* Insurance experience is preferred but not essential
* Experience of key data regulations including GDPR and an understanding of the importance of strong data governance.
* Strong commercial acumen and experience of managing budgets to an agreed Cost per sale
* Experience of FCA and regulated environments.

What we offer in return

* Hybrid and flexible working between home and a central London co-working hub
* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

For a full list of benefits please click here https://www.ageuk.org.uk/about-us/jobs/employee-benefits/

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Marine Society and Sea Cadets are seeking to appoint a Digital Learning Sales Manager to join our team based in London. You will join on a full time, fixed term contract for 1 year and in return, you will receive a competitive salary of £30,000 gross per annum, plus a generous sales related bonus

Marine Society and Sea Cadets (MSSC) is a leading maritime charity in lifelong learning and personal development and is the governing charity of the Sea Cadet Corps (SCC), a civilian voluntary youth organisation engaging some 15,000 young people over 400 Sea Cadet Units, throughout the UK. The SCC offers a wide range of youth opportunities with the same enduring objective – to give young people the best possible head start in life through nautical adventure and fun.

We are seeking a Digital Products Sales Manager who will be responsible for growing sales of digital products and services to our stakeholders, so that we can sustain delivery and ensure continued charitable benefit to our beneficiaries and increased market presence. They will also be responsible for identifying and delivering opportunities to increase our ability to support seafarers, generating business for our learning products and services so that we can deliver greater charitable benefit to our beneficiaries, and further developing our relationships with the sector.

What we're looking for in our ideal Digital Products Sales Manager:

• Good standard of education including English and mathematics at GCSE grade C or above
• Successful track record of building client relationships and conducting business to business/customer sales that meet or exceed targets
• Experience of exhibiting and/or presenting at trade events in the UK and internationally
• Experience of representing and promoting organisations in public forums and meetings with internal and external stakeholders
• A proven track record for driving user acquisition and new business through digital marketing
• Experience of project planning and delivery, including monitoring and evaluation within a learning environment

In return as our Digital Products Sales Manager, you will receive:

• 25 days’ annual leave
• Training opportunities and professional development
• Pension Scheme
• Life Insurance
• Private Medical Insurance
• Employee Assistance Programme
• Season ticket loans
• Eye Care

Closing Date: 3rd October 2021

If you feel you have the skills and experience to become our Digital Products Sales Manager, then please click “apply” below – we’d love to hear from you!

Applications should consist of a CV and a supporting statement. Without this, we sadly will be unable to consider your application for this role.

Successful applicants will be required to undergo an enhanced DBS check.

Product Manager x 5

Reports?to: Lead Product Manager

Location:?Redman Place, Stratford

Contract: Permanent, 35 hours per week.

Flexibility: We're flexible on how you do your work, with this role only expected to be in the office 1 or 2 days per week, and a 'core hours' policy of 10am-4pm

Salary:?£35,000 - £45,000 per annum dependent on experience?

Application method:?Please complete the anonymous application form, making sure?all of?your experience is included so that we are able to effectively shortlist.

Closing date:?Sunday 10th October 2021, 11.59pm. Do not delay applying as we will be shortlisting on application.

Salary: £35,000 - £45,000

Want to know more? Take a look at our

Are you a self-motivated and sharp minded product manager looking for the opportunity to utilise your skills in a cause driven environment?

A product manager at Cancer Research UK works at the overlap of business objectives, customer needs and technology development. You will need to have experience of, and a passion in, all three areas. As a product manager you will work with strategists, researchers, designers, technologists and business teams to develop new innovative product ideas with the aim of bringing them to market, as well as manage and evolve existing products and processes to improve customer experience, increase efficiency and reduce costs. You will own your product end to end throughout its life-cycle including any associated business processes. It's important that you're excited by experimentation and uncertainty and have a passion for agile and lean ways of working.

What will I be doing?

• Defining and owning the vision for products related to your discipline
• Prioritising and owning the roadmap for our technology
• Ensuring delivery of activity to support business need and product vision
• Ensuring products meet agreed performance targets covering user satisfaction, goal completion and business goals
• Liaising with stakeholder teams to understand strategic objectives and requirements for digital products
• Managing your products through their full lifecycle, from inception through to decommission
• Embracing current Cancer Research UK legacy systems and processes
• Supporting definition and delivery of Cancer Research UK's product vision

What experience do I need?

• Proven experience of product management in a software product management role
• Significant experience of planning, producing and delivering user-centric content and campaigns demonstrating a strong understanding of:
  • Multivariate testing and optimisation
  • User experience and usability, including designing and carrying out qualitative research to identify customer needs
  • Managing the trade-offs between short term requirements and longer term vision
  • Product modelling and Minimum Viable Product definition
  • Product analytics and KPI definition
  • Quality assurance

What will I gain?

• 25 days annual leave a year plus public holidays and 1 CRUK day.
• Working in an award-winning team on exciting range of different projects.
• Competitive pension scheme.
• A brilliant learning and development environment.
• A range of generous rewards and benefits via our Rewards platform everything from gym membership, cinema tickets to discounts on cars.

Our optimism and desire for success leads us to constantly challenge ourselves and others, which means you'll be encouraged to stretch yourself in our dynamic environment. And ultimately, you'll know that you'll be changing lives through your work.

If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.

Victoria, London and homebased (minimum of 1 day per month in the office)

The vacancy

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We actively encourage people with Parkinson's to apply.

We’re looking for an experienced content strategist. Is that you?

The last few years have seen a step change in our ambitions at Parkinson’s UK. We’re driven to find a cure. And we’re willing to embody our pioneering spirit to get us there. This means not always conforming to the status quo - whether that be in our research or marketing efforts.

We’re looking for an experienced content strategist to work with teams across the charity. You’ll help ensure Parkinson’s UK delivers clear, consistent content that’s bold and creative, reaches the right audiences, is driven by insight, and inspires action and understanding. 

As a strategic thinker, you’ll consider the whole user journey and constantly be looking for ways to test and optimise our content. And you’ll bring people along with you - supporting our devolved network of website editors, training them to use our content management system. 

What you’ll do:

• Provide strategic content expertise to a wide range of projects, from integrated fundraising campaigns to product development. 
• Design, analyse and optimise content to meet user needs, promoting a strategic approach to testing and iterating content across the charity.
• Write, edit, proof and publish content for multiple channels, ensuring it’s consistent, audience-focused, and expresses our breakthrough brand. 
• Support and develop our devolved network of website editors, training them to use our content management system and digital tools.
• Proactively manage high priority content projects, and support the delivery of charity-wide integrated campaigns as needed.

What you’ll bring:

• Significant experience designing, publishing, analysing and optimising content, ideally within a large organisation, based on audience insight and user needs.
• Understanding of content design techniques, and the confidence to implement these and promote a strategic approach to content.
• Excellent copywriting and proofreading skills, with experience of implementing brand guidelines.
• Experience of developing and delivering tailored digital skills training and support.

Sounds like you? We would love to hear from you.

Interviews will be held: w/c 11 October 

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home, on an agreed working pattern.  You will be required to cover your own travel expenses to the office.

Our Programme Development team are looking for a dynamic leader with strategic focus and a great collaborative approach to become our new Senior Head of Change Delivery. (10 months maternity cover)

You will build and drive forward a transformation roadmap which aligns all of our programme design work and technology development, ensuring that it meets the organisation’s strategic aims for the support we give to young people within the fields of Education, Enterprise and Employability.

This role is perfect for you if you are experienced at driving change within complex organisations, adept at balancing multiple priorities and used to influencing stakeholders at all levels.

Senior Product Manager

Reports?to: Lead Product Manager

Location:?Redman Place, Stratford

Contract: Permanent. 35 hours per week.

Flexibility: We're flexible on how you do your work, with this role only expected to be in the office 1 or 2 days per week, and a 'core hours' policy of 10am-4pm

Salary:?£45,000 - £52,000 per annum dependant on experience?

Application method:?Please complete the anonymous application form, making sure?all of?your experience is included so that we are able to effectively shortlist.

Closing date:?Sunday 10th October 2021, 11.59pm. Do not delay applying as we will be shortlisting on application.

Looking for your new product management challenge? Interested in using your expertise in a cause driven environment? This could be the perfect opportunity to work for UK's largest Cancer Research charity.

Cancer Research UK and Technology team are evolving. We have recently transitioned our teams into Product specialisms allowing us to deliver best in class solutions to ensure we can meet our goal of finding a cure for all cancers.

We now have 2 Senior Product Manager roles created that will be aligned to Fundraising & Engagement and Corporate Functions.

Want to know more? Take a look at our

What will I be doing?

As a Senior Product Manager you will maximise value within your domain by defining and owning an outcome driven roadmap prioritised by business value. Working with your team you will manage and evolve products and processes to meet CRUK's strategic objectives. This may include (but is not limited to) improving user experience, increasing efficiency, reducing costs, driving revenue or improving quality.?

• You will own a complex problem space which may include multiple technologies, products or services
• You will be responsible for tracking and managing performance, costs, supplier contracts and suppliers (where applicable)
• You will be responsible for defining and agreeing OKRs for your area of responsibility based on user and business needs and ensuring consistent delivery against them
• You will be responsible for leading product teams, empowering them to deliver on the product vision and strategy, as well as managing a large number of stakeholders within your domain
• You will contribute to product and portfolio level strategy, and you will guide and mentor other members of the team (or similar)

What experience do I need?

• Product management experience in finance applications or CMS/web development/headless architecture or domain experience working in finance or online content management
• Prior experience decommissioning and replacing legacy products
• Significant experience of planning, producing and delivering user-centric products, demonstrating a strong understanding of:

• Multivariate testing and optimisation
• User experience and usability, including designing and carrying out qualitative research to identify customer needs
• Managing the trade-offs between short term requirements and longer-term vision
• Product modelling and Minimum Viable Product definition
• Product analytics and OKR definition
• Quality assurance and governance

What's in it for me?

• 25, days annual leave (plus bank holidays and the ability to buy up to 5 days per annum) and 1 CRUK day.
• Pension (employer contributions of up to 10%), life insurance and a great benefit discount platform.
• An incredibly strong tech stack
• A brilliant learning and development environment

Our optimism and desire for success leads us to constantly challenge ourselves and others, which means you'll be encouraged to stretch yourself in our dynamic environment. And ultimately, you'll know that you'll be changing lives through your work.?

This role is responsible for our digital presence at Jo’s Cervical Cancer Trust, ensuring digital activity is embedded across the work of the charity and working with the Head of Policy and Communications to develop and deliver our strategy. It’s an exciting time to join the charity as we are embarking on a website upgrade and this role will be leading on that work, engaging with staff and users to ensure the new site serves the requirements of all and has a development plan for the future.

Our website is at the heart of our work. It enables us to provide support, information and drive engagement with the charity. The post holder is responsible for developing solutions to improve how our website functions, this includes working with other staff to scope new functionality, working with our development agency to fix problems, staying on top of trends and ensuring compliance with relevant policies and regulations including GDPR. Data analysis and reporting is a critical part of the role. This includes using a range of tools to identify ways to report on, and improve, performance. The site is integrated with a variety of other systems and platforms including Salesforce and Stripe and maintaining the integration and solving problems is part of the role. The post holder will help support the development and maintenance of our new Forum, analysing performance and working with relevant teams to improve the level of support we are offering through this service.

The ideal candidate will be self-motivating, a clear communicator with strong problem solving skills and excellent attention to detail. They will be highly motivated to help embed digital best practice across the organisation.

The role also supports our social media strategy and works with the wider Policy Communications team on the development of campaigns and other projects.

To apply for this role please send a CV and a covering letter explaining why you are suitable for the role and why you would like to work at Jo's  Cervical Cancer Trust to Kate Sanger, Head of Policy and Communication

Applications without a covering letter will not be considered.

*Remote and hybrid working on offer*

Action for Children believes every child should grow up safe and happy, they are there to step in and help when times get tough. They offer invaluable support for young people and their families, protecting the vulnerable and supporting those that need it. Action for Children give children a voice through their campaign work, and fund crucial research to help shape a better future. Running over 476 local services throughout the UK, they believe in building solid foundations and spotting problems early.

The Talent Set are helping the team find a Senior Digital Fundraising Officer to implement effective and innovative digital campaigns to acquire new supporters.

Key responsibilities for this role include:

• Lead on the planning and delivery of paid digital marketing for set campaigns ensuring that they hit target, are delivered on budget and evaluated.
• Take responsibility for overall effectiveness of assigned campaigns, applying digital excellence, leadership and to deliver against aggressive campaign goals and performance objectives, utilising charitable funds cost-effectively to drive fundraising.
• Run paid digital ad campaigns (primarily in Google Ads and Facebook Ad Manager) ensuring tracking is set up correctly, ad targeting is appropriate and ads follow best practice.
• Provide accurate forecasts and report on performance, income and expenditure for assigned channels/ campaigns. Managing campaign budgets
• Proactively work with product owners to design and run effective digital fundraising campaigns including ensuring products are suitable for a cold mass audience, financial modelling, campaign planning, testing strategy, CRO, running paid ads, reporting and evaluating activity  
• Champion and implement a test and learn approach in all aspects of digital fundraising – proactively sharing learnings with other teams and share best practice and upskill colleagues in digital fundraising.
• Collaborate and challenge media agencies when they are leading campaigns, ensuring delivery and service is monitored and quality maintained.
• Proactively optimize website donor journeys to improve conversion rate.

To be successful in this role you will have experience in a digital fundraising or digital marketing role tasked with hitting ambitious targets through paid ad campaigns. You will be an expert user of Facebook Business Manager and Google Ads as well as Google Analytics – confident in analysing campaign performance and communicating digestible summaries.

To be considered for this position please apply with your CV as soon as possible.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Please note we are working with Action for Children exclusively for this recruitment, any third party CVs submitted will be redirected to The Talent Set for review. Regrettably please note we may not be able to reply to each and every application.

We believe that every person has the right to be respected as unique human beings, to live with dignity and to be able to achieve their potential.
This is why we devote our resources to encouraging, sharing, creating and making available, great services and products which enable people with disabilities to live life their way and to access life’s opportunities.
DEMAND has ambitious plans to grow our digital presence, so we are looking for someone with a solid digital marketing/fundraising/communications background to take on this challenge at an exciting time for the charity.
As Digital Audience and Fundraising Lead, you will lead the development and implementation of DEMAND’S digital strategy, with oversight from the leadership team. You’ll be responsible for developing and delivering new social media campaigns to grow our audience and take them on a rewarding journey of increasing engagement to become long term friends, supporters and donors.
We are innovative, determined and compassionate; committed to unearthing and creating solutions which enhance and facilitate the independence of disabled people.
We value commitment, creativity, imagination, challenge and a good sense of humour which are essential in helping us deliver excellence for all our stakeholders. We look for talented, passionate souls to join our team and take us further.
We are responsive to flexible working and welcome applications from everyone regardless of age, gender identity, ethnicity, sexual orientation, faith or disability.

We are excited to be recruiting a Product Manager to join our technology team.  This new role will help us to achieve a best-in-class digital experience for our students, colleagues, and partners, as we begin delivering our new five-year strategy that includes ambitious plans for digital transformation. It’s an exciting time to be joining us!

The successful applicant will oversee the development of our new platform for pupils, tutors, and teachers. The role will require excellent relationship management skills working to balance the prioritisation of both internal and external needs. You will support the Tech & Product Director to ensure the vision of a fully inclusive user experience for pupils is achieved, working in an agile way to gather regular user feedback.

This role may appeal to someone who has experience delivering products as part of an IT team, or has demonstrable experience delivering projects in the education sector with significant technology components. We’re looking for a self-motivated, empathetic, focused individual that is happy working with cross-functional teams and knows how to get things done! We think this is a great opportunity to join The Brilliant Club at an exciting time when technology is a key part of charity’s strategy.

The Brilliant Club exists to increase the number of pupils from underrepresented backgrounds progressing to highly selective universities. We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees from any background can thrive. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low income families. These groups are currently underrepresented at The Brilliant Club and we are committed to increasing representation and diversity at the charity.

Person Specification

Time and Resource Management

• Develops and delivers on plans, using appropriate product/project management tools
• Can manage organisational projects, with appropriate levels of time and resource input

External Stakeholder Knowledge and Management

• Triages relationships so that those that need it get most attention
• Manage external supplier relationships to ensure the charity receives value for money

Communication

• Listens to others and ask clarifying questions to understand the needs of users
• Confidently adapts content, tone and delivery of written and oral communications to the needs of the audience and is aware of their impact

Initiative and Problem Solving

• Identifies problems, suggests possible solutions and effectively implements agreed solutions.  

Role Specific Knowledge and Skills

• Essential – Comfortable liaising with senior stakeholders and managing competing priorities.
• Essential – Can confidently oversee multiple projects simultaneously.
• Essential – Confident gathering and challenging requirements.
• Essential – Able to work with new technologies and adapt to new approaches.
• Essential – Strong collaboration and communication skills.
• Desirable – Familiarity with Agile delivery methods e.g. Kanban/Scrum.
• Desirable – Working with users of digital products and gathering feedback.

Role specific Experience and Qualifications

• Essential – IT product/project management experience – directly, or indirectly where technology component is significant part of a wider project or programme.
• Desirable – Knowledge of Salesforce CRM.
• Desirable – Agile project management experience/qualification.

Harris Hill are delighted to be working with a leading children's charity in their search for a Senior Digital Fundraising Officer.

Last year they hit the milestone of raising £1M through digital fundraising. This year, they're looking for someone to help grow digital fundraising campaigns to raise even more money to help vulnerable children.

Key responsibilities include creating digital ads and writing compelling fundraising copy across all channels (email, website, paid ads). You'll be running digital fundraising campaigns from start to finish - creating ads, writing landing page copy, optimising paid digital activity, reporting on results and ensuring that they deliver to target. The vast majority of campaigns are in-house and so you must be confident in Google and Facebook ad campaigns. Strong PPC experience is also crucial, and the ability to use Google Analytics in order to analyse campaign performance is key.

If you're looking to join a friendly, ambitious team where you'll gain experience in testing new fundraising products, running integrated fundraising campaigns and creating new lead generation then this is the role for you!

Please do get in touch ASAP if you're keen to hear more, applications may close earlier than advertised if they find the right person.

Please note, only suitable candidates will be contacted with further information.

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

The job of a Save the Children's UK Digital Learning Specialist is creative and fulfilling.

• Do you have experience of administration and managing learning management systems and virtual learning environments (e.g. Moodle/Totara)?
• Do you have a strong track record in human centred design of training/learning materials with experience of creating storyboards and developing copy for digital content that tells stories, communicates complex ideas and engages learners?
• Are you a confident trainer with experience coordinating digital workshops for an organisation?
• Are you motivated by our vision of creating a world where every child doesn't just survive, but thrives, and can go on to change the world?

If the answers to these questions are yes, we would love to hear from you!

 About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

We stand side by side with children in the toughest places to be a child. We do whatever it takes to make sure they survive, get protection when they’re in danger, and have the chance to learn. 

This role will sit within the Humanitarian Leadership Academy (HLA). The Academy is a global learning initiative with a mission to act as a catalyst for the improved quality, accessibility and sustainability of humanitarian learning and knowledge. Our mission is to enable people to prepare for and to respond to crises – acting quickly and effectively together to strengthen resilience and save lives. Our products and services are enabling humanitarian actors around the world to have the tools and resources to be more effective, agile, and holistic in their approach to saving lives and safeguarding livelihoods.

Job Purpose

Reporting to the Digital Learning Lead, the Digital Learning Specialist will be responsible for designing and developing technology-based learning solutions and resources that enable the successful delivery of specialist training courses across the Save the Children movement and the wider humanitarian sector.

Working collaboratively with colleagues from across the team and partners, you will also advise on digital delivery, curriculum design, emerging technology, methodologies and research in this area.

As a rights-based organisation, we are committed to anti-racism and actively opposed systemic oppression of any form. The role holder will also support our commitment to celebrate diversity, challenge inequality, and build an inclusive environment for every one of our employees so we can better represent the children we protect.

 Main Accountabilities

The Digital Learning Specialist’s key duties will include:

• Provide specialist digital learning expertise to support the design and development of quality online courses, blended learning programmes and other resources for the HLA and partners.
• Coordinate and support projects with Learning Solution Specialists and Regional teams and outside subject matter experts to define requirements, learning objectives, scope and delivery mechanisms.
• Design technical solutions that focus on end users’ needs and complete project documentation.
• Develop digital learning solutions using a range of software tools.
• Advise the Learning Solutions Specialists, Regional teams and outside partners on appropriate tools for digital delivery and blended learning.

• Work with Research, Evidence and MEAL colleagues to maximise the opportunities for learning from the development and implementation of learning products that may impact future design and delivery.
• Work with the Creative Partnerships and New Business Development team to support the internal and external communications and marketing of products which have been utilised with others.
• Support other teams within the Save the Children movement to design and develop digital resources.
• Keep up to date with emerging technologies and pedagogical theories to ensure the HLA digital offer remains relevant and impactful.

• Embed the team culture and develop strong ways of working within the team and ensure clear and accountable governance mechanisms are in place

Person Profile

Experience

• At least three-years’ experience as a digital project manager or similar role in an educational or learning and development team.
• Experience administrating Learning Management Systems (LMS) and Virtual Learning Environments (VLE) ideally Moodle/Totora.
• Specialist in instructional design, with demonstratable experience of creating storyboards and developing copy for digital content that tells stories, communicates complex ideas and engages learners.
• Confident trainer with experience coordinating digital workshops for an organization.
• Experience with e-learning authoring tools (e.g. Articulate Storyline, Articulate Rise, Adobe Captivate, Adapt) and understanding of industry standards for digital learning interoperability (e.g. SCORM, AICC, LTI and xAPI).
• Experience developing graphics and documents with industry standard desktop publishing tools (e.g. Adobe Photoshop, Adobe Illustrator, Adobe InDesign).
• Awareness of web design standards (e.g. HTML5, CSS3 and JavaScript) and web accessibility standards (WCAG 2.1 AA).

Behavioural Competencies

Abilities

• Creative and innovative individual with strong analytical and technical abilities.

• Confident presenting technical information to a varied international audience, including formal presentations, facilitating workshops, consultation meetings and pitching ideas.
• An organised and thorough approach to planning and managing projects, partners and external agencies with the ability to use own initiative to meet deadlines on competing priorities and drive results.
• Passion and energy to work in pursuit of transforming humanitarian response globally.

Aptitude 

• A demonstrable commitment to the principles of diversity and inclusion and their practical application and integration in the work environment
• A commitment to Save the Children UK's aims and core values of accountability, ambition, collaboration, creativity, and integrity

Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.