Senior Digital Project Manager Jobs in Home Based
One in seven people in the UK experience tinnitus. This role will positively and proactively innovate, manage and improve Tnnitus UK's services and build on the reputation of Tinnitus UK to date. This role leads Tinnitus UK's efforts in providing direct support to Tinnitus through multiple channels including telephone, and online. In addition liaises with regional support group leaders in the provision of support, face to face and locally. Given that Tinnitus UK is the only charity in the UIK to provide such services delivery of these services at the highest standard is essential and consequently enhances the reputation of the charity,
The position is responsible for the development of the strategic and annual plans associated with the provision of these support services, and has direct day to day responsibility for implementing them through multiple channels (helpline services, support group and volunteer programme, events) nationally in Tinnitus UK.
This role provides strategic oversight and management of the services portfolio (helpline services, support group and volunteer programme, events) nationally in Tinnitus UK. The post holder works with the Chief Exeutive and the rest of the Leadership team to deliver services, ensuring that goals are achieved through effective management practices, that staff are motivated and supported to build sustainable services to meet the needs and expectations of the tinnitus community and work closesly with research to remain up to date on the latest understanding of the issues that cause tinnitus and solutions that help address and mitigate the challenges facing sufferers. The role ensures that all activities are carried out in accordance with statutory requirements, quality standards, information governance requiremens and organisational policies.
This role will maintain and develop Tinnitus UK's digital offerings, ensuring these are delivered in ways that help and encourage people to access our services now and in the future. This will include maintaining and monitoring existing services and developing, testing and embedding new ones.
Main Responsibilities
1. Develop and implement our services strategy
- Strategic and operational oversight of all Tinnitus UK's services to the tinnitus community, optimising both digital and traditional models and ensuring relevance and quality
- Innovatively improve and extend Tinnitus UK service provision, with a primary focus on people living with tinnitus, recognising that Support Services should be available at all times when people need them, calling for a strong digital capability
- Identify relevant people and organisations and build relationships to enable better support around the UK for poeple with tinnitus.
- Work with all staff to ensure Tinnitus UK's information and engagement services are understood and well delivered by all staff.
2. Intergrated approach to service user involvement
- Continually analyse and understand the needs of people with tinnitus, care givers, regional co-ordinators, partners and other stakeholders and develop appropriate services to meet them
- Ensure Tinnitus UK's support group network maintain best practice and work with colleagues to identify under-performing groups and develop action plans for improvement
- Establish links with key internal teams and external bodies, managing risk and helping to evaluate our involvement in partnerships and collaborative work.
3. Understanding the needs of the tinnitus community
- Run focus groups to fully understand the needs of people with tinnitus
4. Develop Tinnitus UK's outreach services to people who experience tinnitus
- Lead strategic development of Tinnitus UK's helpline and other outreach services.
- Identify gaps in tinnitus support service provision and work with colleagues to ensure they are filled
- Ensure connectivity between service users' journey across Tinnitus UK's services
- Oversee development of Tinnitus UK's chatbot function in relation to tinnitus support
5. Volunteering and placements
- Work with relevant staff to develop the programme for internal and external volunteering opportunities designed to enhance service delivery and encourage growth of individual volunteers
- Coordinate placements as and when required to ensure the organisation benefits from them
6. Events
- Work with relevant staff to implement a programme of events (conferences, awareness events, training courses) to meet the needs of the tinnitus community
- Lead the innovation of events, using digital and other tools to widen their availability to make them more diverse
7. Quality
- Lead Tinnitus UK's work to assess social impact and value
- Ensure Tinnitus UK's tinnitus support services are founded on evidence-based research and that our advice to people living with tinnitus remains accurate and appropriate in response to developments in the treatment of tinnitus.
- Work with colleagues to identify underperforming services and drive improvement of standards and quality
- Work with staff and volunteers to ensure a high quality information service
8. Leadership
- Work as part of the Senior Leadership Team (SLT) to ensure oversight of strategic and operational matters and support the Chief Executive
- Lead the development and delivery of Tinnitus UK's annual operational business for Services and contribute to the overall charity's business plan
- Provide evidence, data and ideas to support the fundraising team to develop proposals to underpin Tinnitus UK services.
9. Drive change and maximise our potential
- Explore cost effective digital solutions that optimise our use of resources
- Apply management techniques, tools and solutions to drive the change and transition to greater use of digital tools in service delivery
10. General
- Co-ordinate and attend internal and external meetings and events
- Contribute to the general administrative running of Tinnitus UK
- Adhere to and promote Tinnitus UK's organisational values
- Show flexibility to carry out such other associated duties that may arise, develop or be assigned in line with the broad remit of the post
- Undertake a maximum of 4 hours per week on the helpline/webchat service
PERSON SPECIFICATION
1. Experience
- Management and leadership of service delivery services in the charity sector
- Strategic and operational planning and implementing organisational change
- Monitoring and evaluation of systems, processes, service quality and team performance
- Management of service delivery projects to meet targets and funding criteria
- Managing staff and volunteers, including remote and matrix management
2. Skills an Abilities
- Senior management skills appropriate to a complex leadership role in a national organisation
- Ability to think strategically and translate strategic goals into achievable objectives
- Solution-focused approach and effective and timely decision-making
- Strong interpersonal and communication skills that encourage staff and stakeholders to engage and participate
- Ability to troubleshoot and problem solve difficult situations, and deal with them calmly, diplomatically, efficiently and effectively
- Fluent use of standard office equipment and information and communication technology
- Ability to manage risk and recognise potential impact of decisions across the organisation
- Ability to manage own time and workload efficiently in order to prioritise and to meet tight deadlines
- An ability to recognise the challenges of colleagues on the front line who are handling difficult and some times very distressing calls from sufferers and hear with empathy their needs and provide support to them.
3. Knowledge
- An understanding of the practical operation of performance and quality requirements in contracts and the regulatory environment in relation to Tinnitus UK's services.
- Knowledge of data protection, monitoring and evaluation of systems; safeguarding policies and practices
4. Education/Training/Qualifications
- No single specific qualificaitons is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example: Management and leadership; Quality systems; Monitoring and Evaluation; Project ManagementAI learning and communication systems.
5. Other Requirements
- Able to travel occasionally when required to present on Tinnitus UK services i.e. Support Groups across the UK
- Able to work some evenings and weekends and stay overnight where necessary
- Works well in a team with a flexible approach to work
- Committed to anti-discrimatory practice and equal opportunities. Able to apply awareness of diversity issues to all areas of work
The client requests no contact from agencies or media sales.
We are seeking an experienced Chief Executive to build on our history and unique strengths whilst at the same time taking us on a journey to the future where we develop services and partnerships that meet the ever-increasing demand for the services and programs that do, and can, deliver.
As experts in perinatal peer support, we believe that every parent deserves support, and every baby deserves the best possible start in life.
Our background:
Parents 1st UK is dedicated to enabling quality peer support to flourish during pregnancy, birth and beyond. The evidence is clear - effective and sustainable peer support nurtures the emotional wellbeing of mothers, fathers, partners, and babies, and builds strengths in communities. We work both locally and nationally to achieve this aim.
Our national work: Through an ‘open source’ online community platform, we provide all the resources necessary to set up a perinatal peer support initiative. Freely sharing all the tools that our local programme (Parents 1st Essex) uses in daily practice, from budget setting to volunteer training guides and impact tracking. Working with commissioners and providers, Parents 1st UK also provides consultancy and workshops to help build new perinatal peer support initiatives in communities.
Our local work: Parents 1st Essex currently operates in South and North Essex, delivering perinatal peer support to parents, through 1-1 or group support. Peer supporters engage and develop trusting relationships with parents during pregnancy, continue support through birth and the first few months afterwards.
Alongside this, Parents 1st UK also leads the Essex Peer to Parent Network, a peer support collaborative that aims to develop a hub of good practice across Essex. The Peer to Parent Network employs 4 Peer Support Link Workers who work alongside the local maternity units in Essex, helping parents to access peer support during pregnancy or anytime during the first year after birth.
All staff and volunteers are truly committed to our cause and are passionate about helping parents.
The role:
As the CEO of Parents 1st UK, you will play a pivotal role in restructuring the organisation following a merger with an associated charity during 2023. Your leadership will be instrumental in fostering unity, creating operational resilience, and guiding the organisation towards sustained success in delivering vital services to parents, families and our partners.
The relationship between the CEO and the board of trustees is pivotal to the organisation's success. As CEO you will work closely with the board to drive our mission forward. More detailed information can be found in the recruitment pack.
If you are an experienced Chief Executive who wants to make a difference and can demonstrate a passion for what we do, then we’d love to hear from you!
Closing date: Tuesday 21 May at 5pm
Interview date: Friday 7 June in Person (Venue to be Confirmed)
Parents 1st UK embraces Equity, Diversity and inclusion and encourages applications from all backgrounds and every community group.
This post is subject to a criminal record check with the Disclosure and Barring Service
Only full applications will be considered. Only short-listed candidates will be contacted.
We specialise in effective volunteering and peer support during the key life change of pregnancy, birth and becoming a parent.
The client requests no contact from agencies or media sales.
Founded in 1903, Fauna & Flora International (FFI) is the world’s longest established international conservation organisation. Our vision is to create a sustainable future for the planet where biodiversity is conserved by the people living closest to it. We aim to do this through the conservation of threatened species and ecosystems worldwide, choosing solutions that are sustainable, based on sound science and take account of human needs. We have become a trusted entity in the world of conservation. Today FFI is active in over 40 countries.
To help us maximise our work with funding partners and strengthen the wider work of the communications team we are seeking a Communications Officer, Partners & Content to create engaging and inspiring communications plans and content to help us reach target audiences.
We know that we have been too quiet for too long but the urgency of the nature and climate crisis means that we need more people to know more about our unique work and influence in nature conservation. You will bring ideas, energy and ambition to help us redefine our communications work with trusts, foundations and other organisations that support our work, to help us towards our organisational objectives.
You will be a talented wordsmith – knowing how to engage different audiences whether through our website, publications or social media. Always listening to what is needed, understanding why and when, and then delivering on time to a high standard.
In return we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre and a host of cafés and restaurants. Our hybrid working policy currently brings us together in the office for minimum of one day a week.
This role is not eligible for sponsorship for a Skilled Worker Visa.
The closing date for applications is Monday, 27 May 2024.
DETAILS
- Salary: GBP 60,000-70,000 depending on experience (the range is aligned to London cost of living and would be adjusted according to the appointee's location)
- Location: Flexible. But must be prepared to work at least four hours per day 1300 – 1700 Coordinated Universal Time. Location in London or Berlin may be an advantage.
- Contract Type: Full-time, open-ended contract
- Closing Date: 9 June 2024
- Interview Dates: 14 & 17 June (first round interviews), 19 June (second round interviews)
TO APPLY
Complete and return our application form via our jobs portal. Kindly note that the application form is required; we will not accept CVs.
The Business & Human Rights Resource Centre is seeking a Head of Communications to lead our high-performing communications team. The successful candidate will lead strategic, high-impact external communications across the organisation. They will work closely with our global team across 30 countries involved in research and analysis. They will bring talent, enthusiasm, knowledge and experience. This role currently manages a team of five and reports to the Executive Director. The communications team is tasked to ensure strategic and effective media, social media, and delivery of our digital platform to drive change.
About us
Business & Human Rights Resource Centre is a global organisation committed to cooperation with diverse actors in our movement. We have more than 80 global team colleagues based in 20+ countries around the world, who work with a wide network of human rights advocates.
We seek a world where transformed business contributes to a just and regenerative economy that delivers shared prosperity and climate security; respects human rights and provides redress for abuse; and ensures greater equality of power and wealth. We stand with, and amplify and support, the voice and work of partners, allies, and movements in seeking to create linkages between grassroots experience and regional/international decision-making. We build and deploy evidence to influence decision-makers in governments and businesses towards transformative norms, regulations, and re-aligned business incentives that deliver systemic shifts from exploitative business behaviour towards a rights-respecting and regenerative economic model.
Responsibilities
- Lead strategic communications: Lead the strategic evolution of our global communications as a critical component of our strategies to make change happen. Drive impact by building strategic media and digital outreach that amplifies the work of ourselves and allies, and influences key audiences. Work across our global team to develop a shared understanding of grand strategy, key audiences, the fast-changing context, and how communications can drive positive change. With the management team, set the organisation’s communications strategy and ensure we have the right skills, knowledge, and connections to deliver it. Collaborate with regional and thematic leads to ensure our communications strategies help deliver the human rights impact our programmes seek with allies.
- Lead the communications team: Support a strong team, nurturing their skills to inspire effective and high-impact communications, with an emphasis on digital first. Ensure the work of the team is expertly planned and executed within budget and meets donor requirements. Deliver our performance management system throughout the year to ensure support, well-being, and accountability. Work with the Senior Management Team to manage strategic and operational opportunities and risks.
- Drive and execute innovative, advocacy-oriented communications: Work with senior management, regional and thematic teams to drive a dynamic approach to communications, alongside spotting proactive and reactive opportunities, building higher-level relationships with journalists and partners, and developing tactical approaches. Play an active role in executing impactful, advocacy-oriented communications strategies for key products and events.
- Digital action platform and technology: Work with the Web Content and Digital Officer to manage the development of the Resource Centre’s leading multi-functional digital platform, and our substantial data as compelling evidence. Develop an understanding of the organisation’s target audiences and ensure we deliver features that effectively support them to effectively organise and present their research data and promote human rights in business.
- Programme design and fundraising: Work with our development (fundraising) team and programme leads to ensure communications, and digital technology work is built into project design and budget, and that funders’ information needs are well-served.
Key competencies and attributes
Strategic communication: At least 5 years’ experience delivering top class communications and expert understanding of how strategic communications deliver change. Demonstrable experience in strategy design and execution. Sharp news sense and editorial judgement; strong grasp of the power of social media to make change happen; and a global perspective to communications.
People manager: At least 3 years’ experience in line management. Experience in nurturing and sustaining a high performing team that thrives in a diverse, and global context. Demonstrable success in supporting project teams to deploy communications strategically for impact.
Project manager: Track record of leading and/or implementing complex communications projects including planning, execution, and evaluation. Demonstratable success planning communications for a busy organisation working closely with allies.
Digital technology & data: Experience of design and delivery of website, digital tools, and data to make change happen. Experience of working with developers to manage and maintain a website.
Human rights, and economic justice expertise: Familiarity with social justice or human rights issues and a willingness to keep up to date. Experience communicating economic justice and human rights issues desirable.
Team player: Experience of, and commitment to, working in high-performing teams that are highly collaborative and focused on outcomes. Experience of working with colleagues remotely, and in multicultural and diverse working environments desirable.
Networking: Track record of developing strategic relationships to enhance communications and advocacy efforts, e.g. civil society partners, consultants, journalists, opinion-formers. Experience building relationships of trust and joint action with allied organisations is strongly desirable.
Languages: Must be fluent in English. Additionally, French, German, Chinese, Arabic, Spanish, Portuguese, or Russian language skills would also be an asset (all languages of our digital action platform).
Business & Human Rights Resource Centre is a diverse, global team. We are committed to providing equal opportunities for everyone regardless of their background and we acknowledge that people from certain backgrounds are under-represented in progressive movements. We particularly encourage applications from Black, Asian, Latinx and other minorities, people with disabilities, and people who identify as LGTBQ+.
The client requests no contact from agencies or media sales.
This exciting role is an important part of the PR and Media team which works to increase the Foundation’s profile and reputation with target audiences. We aim to strengthen our brand presence and ability to influence and inform decision makers by engaging professional stakeholders and the public through media and other communication channels.
What does the role involve?
· Delivering key communications projects, particularly related to our policy and research work, in a coordinated and strategic way.
· Being a source of expert communications support to senior management colleagues and organisational spokespeople.
· Supporting the development and delivery of campaigns including our Mental Health Awareness Week.
What skills, knowledge and experience are we looking for?
· Knowledge and experience of running effective communications campaigns.
· Proven writing and editorial skills, capable of delivering engaging and concise copy for a range of communications channels.
· Demonstrable ability to develop a wide range of contacts in the media and external environment, and to work in partnership with other organisations.
· Interest in mental health, public health, and social justice.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post; you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application on our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification.
Applications will close at 5pm on Monday 20 May 2024 and we are unable to accept late applications.
Interviews are planned for w/c 3 June 2024. Those shortlisted will be asked to do a task in advance of the interview and discuss on the day.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Closing Date: 19 May 2024
Ref 6716
We're looking for a Senior Network Engineer to join our infrastructure team during an exciting period of transformation! If you're looking for your next challenge, we'd love to hear from you.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
We are currently at the beginning of an exciting and ambitious program to transform our organisations Digital, Data and Technology - becoming a trusted partner for colleagues in the organisation.
In the last year we have implemented a new CRM platform based on Salesforce and Azure platforms while continuing to adapt to modern ways of working post pandemic that have changed how our physical locations are best utilised.
As Senior Network Engineer, you'll play a key role in maintaining and supporting our current physical network hardware and solutions while we look to adopt a cloud first approach moving away from our current dependency on physical locations and legacy services.
You'll work closely with the wider technology team on the development of our office infrastructure as we look to expand our current use of Meraki solutions to support us in providing office services to several charity partners alongside Save the Children UK.
Reporting to the Infrastructure Manager, you will be responsible for:
- Monitoring our office and server platforms network connectivity to ensure availability, uptime, and responsive systems for the organisation using tools such as WhatsUpGold and Meraki portals and Azure monitor
- Maintaining our server platforms network connectivity, whether on premises, in private cloud or public cloud
- Maintaining and developing our physical office locations connectivity for end users and tenants alongside our Facilities team
- Working with our partners to maintain our WAN and cloud connectivity
- Helping implement solutions that are secure and follow Zero trust principles
- Maintaining current technologies such as Fortigate firewalls
- Implementing new technologies such as Zscaler and Azure Firewall
- Providing connectivity solutions that meet business requirements
- Documenting current and future solutions to ensure accountability and to promote Team and Organisation understanding of technologies.
About you
You'll have a track record of delivering solutions/platforms that empower organisations and understand how networks and connectivity provide the backbone of solutions and how critical infrastructure is to delivering business services.
To be successful, it is important that you have:
- Significant experience in a hands-on role delivering enterprise class networking – switching, routing and Wifi
- Demonstrated experience working as a Senior / established Network Support Engineer supporting department colleagues and business users in a large-scale organisation
- Ability to Troubleshoot a variety of Technologies both independently and with third parties
- Enterprise Switching and Routing expertise
- Firewall management experience – Fortigate or equivalent Next Generation Firewalls
- Experience implementing and supporting virtual private network solutions
- CCNP equivalent level experience.
Personal skills
- Able to see how solutions can scale from small to enterprise scale and how they fit into larger picture design
- Highly adaptable and open to new ideas, willing to experiment, disrupt and drive innovative thinking
- Able to champion Adult and Agile ways of working that promote agency and accountability
- A drive for your own development with a focus on continuous learning
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but this role will require you to come to your contracted office in Farringdon, London on a regular basis when needed (usually up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team depending on the needs of the role.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have a rare and exciting opportunity at Woodgreen Pets Chairty to join our Senior Leadership team as a Head of Retail. You would be leading a transformation change to the Retail Estate that continues to enhance the Woodgreen brand, providing an exceptional shopping and donor experience alongside excellent customer service. If you are commercially focused, forward-thinking and have proven experience of change management, we would love to hear from you!
Our Retail team is an integral part of our Charity, and as Head of Retail, you will be responsible for our estate of 27 shops that cover East of England, west towards Oxfordshire and south towards London. We would ask that you are flexible so as to travel around the region and have a regular presence in our Godmanchester Head Office.
As Head of Retail, you will be responsible for the strategic and operational direction, which includes:
Driving Growth: Achieve sales and profit targets through managing our Retail Area Managers whilst strengthening the existing estate by building strong foundations.
Strategic: Developing a customer focused strategy, ensuring it maximises sustainable net income and long-term value for the charity.
Team Building & Management: Working alongside the People and Volunteering teams, empower, support and develop a high performing retail team and create a collaborative workplace culture.
Budgetary and Financial Management: Work with the retail managers to set target net contributions for retail activities and making any amendments where necessary.
Operational: Ensure that all processes and systems are fit for purpose and constantly review the operational framework to ensure that the highest standards are being met.
In return we can offer you:
- A competitive starting salary of circa £65,000 (depending on experience).
- Generous car allowance
- 38 days annual leave entitlement (inclusive of bank holidays) which will increase with length of service to a maximum of 40 days.
- Up to 8% employer pension contributions (based on employee contribution level)
- Support towards healthcare costs (Cashplan) and wellbeing
- Free access to Headspace
- Life assurance scheme (4 x salary)
This vacancy may close earlier should we receive high volumes of applications and interviews may commence prior to the closing date.
Please note that this role is subject to a range of pre-employment checks to include an enhanced DBS check.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
This is a great opportunity for an enthusiastic and motivated person who has experience of managing membership schemes and wants to be part of a successful and ambitious team. We are interested in hearing from applicants from the wider charity sector as well as higher education fundraisers.
The client requests no contact from agencies or media sales.
Data and Insight Manager
We are looking for a Data and Insight Manager to investigate, analyse, synthesise and summarise qualitative and quantitative information for the organisation.
Position: Data and Insight Manager
Location: Hybrid/Reading
Hours: Full-time 35 hours per week (part-time working over 28 hours per week considered)
Salary: £53,939
Contract: Permanent
Benefits: 28 days’ annual holiday (rising to 33) plus bank holidays, Gym contribution membership (on completion of probation), Defined Benefit pension scheme
Closing date: 3rd June 2024 at midday
About the Role
The Insight Manager is responsible for transforming a wide range of data and information into insights and learning. This insight is used internally to continuously improve casework and is shared externally, with a variety of stakeholders.
You will use your knowledge to explain not just what the data tells us, but to present hypotheses about why it is what it is and what may happen next. Your role will include providing oral briefings to colleagues, but most of your work requires written communication.
You will ensure that the organisation is able to respond quickly to requests for information about the impact of its work, using your understanding of the Higher Education (HE) sector.
The role requires a highly collaborative approach, as it maintains a continuous link between casework, outreach and insight, public policy, senior leadership, and communications functions.
About You
As the Data and Insight Manager, you will excel in providing clear summaries of complex information, making appropriate use of different formats and images to communicate insights clearly, and working with communications colleagues to adapt and tailor this to different audiences.
You will have:
- Knowledge of the HE sector and of the political environment as it relates to tertiary education in the UK.
- Experience of using data to identify trends, themes, patterns and exceptions. Experience of explaining complex information simply, in writing.
- Experience of using Dynamics and Excel at an advanced level
About the Organisation
The organisation’s vision is that students are always treated fairly. It resolves complaints from students, shares learning from complaints to help improve policies and practices, and works with other organisations in the higher education sector and beyond.
The application system used for recruitment aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we'll be asking you to answer questions to test skills needed for the role. The responses are then anonymised, and reviewed in a random order by members of the team.
You may also have experience in roles such as Data, Insights, Impact, Engagement, Data Manager, Insights Manager, Impact Manager, Engagement Manager, Impact and Engagement Manager, Data Analyst & Insights, Impact and Insights Officer, Research & Insight Officer, Monitoring & Insights Analyst
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Position: Policy, Public Affairs and Campaigns Manager (Northern Ireland)
Contract: Permanent
Hours: Full-time (35 hours a week)
Location: Office-based in Belfast (BT7) with flexibility to work remotely
Salary: £36,309 - £38,786 per annum plus excellent benefits
Salary Band: Band F1
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re recruiting for a Policy, Public Affairs and Campaigns Manager to join our team in Northern Ireland.
We’re looking for an enthusiastic individual with experience in shaping policy and the ability to communicate the position of the MS Society in Northern Ireland and develop its profile to a wide range of audiences.
You’ll also act as a spokesperson for the MS Society in Northern Ireland and play an important role in developing our strategic approach to supporting people affected by MS. Helping us to ensure that our priorities align with the needs and aspirations of the MS community.
We’re looking for the successful candidate to be able to demonstrate that they understand the challenges that people with MS face. You’ll be mobilising the MS community in Northern Ireland to make a powerful case for continued improvement in the treatment, care and support of people living with MS.
You’ll be enthusiastic and passionate about the work we do, forge strong partnerships with key stakeholders and represent the MS Society at key meetings and events in Northern Ireland.
This is a fantastic role for someone who understands the political and policy environment in Northern Ireland, enjoys taking a strategic and operational lead, and enjoys leading powerful campaigns.
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Closing date for applications: 9am on Wednesday 15 May 2024
Anticipated interview date: Monday 27 and Tuesday 28 May 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day / 7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Cycle to work scheme
- Death in service scheme
- Health cash plans to help offset the cost of health care for you and your family
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day / 7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- in the event of miscarriage or still birth
- to support fertility treatments
- for antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Property Management & Resources Officer
The Vacancy
We are offering an interesting and varied opportunity to support the work of the Connexional Team and the wider Methodist Church in delivering its strategic plan to make the best use of its property portfolio in local communities across the country and centrally.
Working alongside the Director and colleagues within the Property Support team, you will be providing support and management to Connexional property, particularly focussing on the Connexional manse portfolio and its resident ministers. Alongside this, you will lead on the communications and resourcing to the District Property Officer network and other relevant networks, across the Connexion.
You will also be a central Property Support team member assisting team colleagues within their specific areas of expertise including Listed Buildings and the Church’s net zero strategy. This could be through the provision of proactive support of and input into, relevant forms of guidance, advice, communications, training and good practice.
You will also support the Director in the administration of property grants and application received for replacement Projects under Standing Order 973.
About You
We are looking for someone who wants to make a positive contribution to the work of the Property Support team and be equally comfortable collaborating in a team environment or under your own initiative. You will preferably have experience supporting a senior team within a property function and preferably have some experience in a property or project management type function.
As the role will underpin and contribute to supporting the team’s work with external colleagues, particularly the District Property Officer network, it is essential that you are comfortable in engaging with a range of stakeholders, and have excellent organisational skills, particularly in terms of resourcing and training.
The role will be very collaborative with team colleagues, and therefore experience and ability to plan, research and assimilate new information alongside the analysis and delivery of projects will be an essential quality.
We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing Date: 12 May 2024
Interview Date: 22 May 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Why Access Social Care Exists
Everyday millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, none are confident they can meet their legal duties in the future. This affects all of us, we will all need social care at some point.
We all have a right to hold public bodies to account. But most of us cannot afford lawyers so rely on legal aid. The 77% drop in community care legal aid cases since 2010 means we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers and barristers ensure fair access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
About the role
This is an exciting time to join our organisation. We have a new strategy and are growing quickly including across our senior leadership team. We have nearly tripled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. Access Social Care are an organisation of thirty-six people, and this is a new role in the People team coming at a period of growth to drive a thriving charity and help shape its future.
This is a fast-paced role whose emphasis is on policy / process / systems improvement as well as advising colleagues and managers across the organisation regarding all aspects of the employee lifecycle. You will work with people at all levels of the organisation supporting the People Director on strategy work streams as the organisation continues to grow and evolve.
Responsibilities
- Responsible for all day-to-day HR processes within the employee lifecycle to ensure staff are supported appropriately and legislative responsibilities are fulfilled
- Work alongside the People Director to map or review processes across the employee lifecycle, identify blockers and seek to implement solutions that create efficiency and clarity
- Advise on employee relations and discuss complex or sensitive cases with the People Director to decide the best course of action, ensuring that cases are resolved in a timely manner or be a trusted advisor to our managers with their people challenges
- Coordinate the delivery of projects, process and policy improvements as defined and prioritised within the People Plan, leading on workstreams as outlined by the People Director
- Support the People Director in sourcing training and learning solutions, and evaluating training
- Provide practical upskilling and training to managers and employees in HR practices and policy
- Coordinate recruitment efforts at Access Social Care, ensuring compliance with employment laws and providing guidance to managers. Manage the recruitment cycle and administration process from job ads to onboarding
- Support staff engagement activities across Access Social Care in conjunction with the People Director. These may include but are not limited to the following initiatives: staff survey coordination, and wellbeing events
- To be a super user and actively promote the use of the HRIS system (Bright HR) and ensure that electronic staffing records are updated and maintained accurately in accordance with GDPR
- Dealing with cyclical and ad-hoc data reporting and requests for information including data analysis
- Contribute to effective payroll administration ensuing information is shared with the Finance Officer in a timely manner, and collaborating with the People Director to address and rectify any issues and process improvements
- Work within the parameters of GDPR, ensuring data and information is protected and handled correctly
- Support the People Director as required in any duties which you could be reasonably expected to perform in line with this job description
Please see full Job Description for personal specification.
How to apply
We hope that having read this far; you still want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed diversity monitoring form - found within the Job pack.
- A supporting statement of no more than three pages, addressing: The essential requirements of the person specification
If you want support applying, please contact us directly.
Timeline for the recruitment process
Closing date: 23.59pm on Tuesday 14th May 2024
Interview and assessments on Thursday 23rd May 2024 and Friday 24th May 2024
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
What you do
Main purpose of post
To build a high-performing fundraising team to drive and stabilise significantly increased fundraising performance across a range of income streams. The post holder will lead the development and delivery of an ambitious and data driven fundraising strategy to successfully deliver Weston Park Cancer Charity’s vision.
You will be instrumental in the development and delivery of a major 5 year charity appeal. The appeal will raise the funds to enable a step change in our support of Weston Park Cancer Centre and the impact we have for people affected by Cancer in our region. The appeal forms the basis of the charity’s overall 5 year fundraising strategy.
Appeal Structure & Accountability:
Key Responsibilities
Leadership
· Champion fundraising across the organisation.
· Be an inspiring ambassador for Weston Park Cancer Charity and ensure this is reflected in the strategies, outputs, and behaviour of the fundraising team.
· Actively contribute to leading Weston Park Cancer Charity as a member of the Leadership Team.
· Work closely with the Leadership Team to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
· Attend and actively participate in relevant Board Committee meetings providing updates, necessary reports, and feedback on the charity’s fundraising.
· Lead cross-organisational projects in line with organisational strategy and direction.
· Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
· Keep abreast of, understand, clarify, and implement new or changes in relevant thinking and legislation, especially those directly affecting fundraising.
· Monitor and manage risk in accordance with the charity’s risk management policy.
Fundraising
· Lead the development and delivery of an ambitious and data driven fundraising strategy across a range of income streams to successfully deliver the charity’s vision
· Collaborate with the Head of Strategic Partnerships and Development to deliver the public phase of a 5 year major fundraising appeal
· Build and inspire a high-performing and results-oriented Fundraising Team focused on delivering sustainable income to maintain and build on recent organisational growth.
· Ensure that fundraising is supported by appropriate business/activity plans, and sound financial plans and budgets; and that performance is regularly monitored and evaluated against plans and budgets.
· Set, monitor, and deliver annual income and expenditure targets.
· Foster a culture of ambition and innovation and support the team to research, develop, and implement new fundraising approaches to recruit new donor groups across all income streams.
· Drive change and implement new ways of working across fundraising and the wider organisation in support of fundraising effectiveness.
· Manage relationships with key supporters and stakeholders and attend meetings and networking events to unlock new opportunities.
· Strengthen and build on existing supporter relationships, ensuring that all supporters receive a first-class experience.
· Support the team to develop professional and engaging fundraising materials including fundraising propositions, applications, proposals, appeals, pitches, and reports.
· Take overall responsibility for fundraising compliance and ensure that in all relevant areas, the charity complies with the law, regulation, and stakeholder and contractual obligations with third parties.
· Collaborate with the Data Manager to maintain oversight of the supporter database to ensure integrity, legal compliance, and generation of appropriate insight to support delivery of income growth.·
Fundraising Development
· Work with the Head of Strategic Partnerships and Development, external advisor(s), commissioned agencies and the appeal committee to deliver a multi-year major fundraising appeal
· Work with the Legacy and In Memory Fundraising Manger to deliver and implement a legacy pipeline and growth in In-Memory giving income
· Work with the Individual Giving Fundraising Manager to deliver and implement a strategy which prioritises both the retention and acquisition of new donors, enhances the use of digital products, platforms, and channels and delivers the highest standard of supporter care and donor stewardship.
· Lead on the introduction of a charity lottery.
· Work with relevant colleagues to deliver a new strategy and plan which prioritises deepening and strengthening existing relationships and building a strong pipeline of new prospects to deliver multi-year funding from major donors, high profile supporters, trusts, foundations, and companies.
· Support the Data Manager with the adoption and use of Raisers Edge NXT CRM to effectively support data-driven decision making and relationship management to generate supporter insights in support of increased fundraising.
Brand and Marketing
· Working in collaboration with the Deputy CEO, Marketing Manager and external agencies in the development and delivery of an integrated marketing and communications strategy that is driven by audience insight.
· Foster a strong working relationship between the fundraising and marketing team to inspire high-performance and results-oriented marketing to build a community of supporters by delivering a seamless supporter journey that promotes the charity’s work and delivers greater income generation.
· Empower the fundraising team to successfully deploy our brand.
· Work in partnership with the Marketing Manager to ensure content is up to date, factually accurate and to manage reputational risk.·
People Management
· Create a high-performing team that is ambitious and passionate about Weston Park Cancer Charity’s vision.
· Provide line management to direct reports, setting, and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
· Ensure all fundraising staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
General Responsibilities:
Every employee is required to:
· Adhere to, and comply with, organisational policies, procedures and guidelines at all times.
· Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.
· Comply with the organisational policy on confidentiality, and the General Data Protection Regulations
· Respect the confidentiality and privacy of donors, guests and staff at all times.
· Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.
· Participate in personal and organisational training and development and performance framework meetings
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Who you are
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Head of Fundraising will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in being part of an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
About you
· You are ambitious and a strategic leader with a strong track record of growing income from a range of audience groups.
· You are passionate about people and place: you want the best outcomes for people in South Yorkshire living with and beyond cancer
· You lead with compassion and authenticity, always having positive regard for your team, colleagues and people connected to the charity
· You combine strong interpersonal skills with sound data-driven curiosity
· You are at your best when you collaborate and you role model this to others
· You understand that income growth comes from inspiring with impact and excellent relationship management
· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.
· Support and encourage harmonious internal and external working relationships
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Smallpeice Trust is an innovative educational charity dedicated to inspiring young minds and empowering them to pursue careers in STEM (Science, Technology, Engineering, and Mathematics). At Smallpeice, we believe in the transformative power of education to shape the future. We are on the cusp of something truly remarkable, and we want you to be a part of it as our Head of Content and Impact.
As we approach our 60th Anniversary, we are fuelled by a newfound energy, armed with a freshly created organisational strategy, and led by a dynamic senior leadership team. Reporting directly to the CEO, you'll play a pivotal role in driving our mission forward by leading the development and implementation of impactful content strategies.
As the Head of Content and Impact, you'll be at the forefront of shaping our content strategy to maximize our reach and influence. You will ensure we craft compelling and curriculum-aligned content that resonates with children and young people across various platforms. Your responsibilities will include developing innovative content strategies, creating captivating educational material, measuring impact, and fostering stakeholder engagement.
Join our tight-knit, supportive team, and together, we will shape the future of STEM education for generations to come.
Key Responsibilities (please see JD for further details):
- Develop, implement and evaluate a comprehensive content strategy aligned with the Theory of Change and organisational objectives.
- Craft captivating content tailored to diverse audiences, exceeding educational standards and resonating with young learners.
- Collaborate with internal and external teams to ensure content consistency and alignment with brand messaging.
- Measure the effectiveness of content initiatives through rigorous impact assessment processes.
- Collaborate closely with a dynamic network of external freelancers and internal subject matter experts, pooling diverse talents to produce innovative and immersive content experiences.
- Facilitate meetings and workshops between key stakeholders to co-create content and align strategies, ensuring children and young people’s needs and voices are at the heart of everything we do.
- Develop and nurture relationships with these stakeholders to gather insights, feedback, and collaboration opportunities.
- Stay abreast of industry trends and best practices to drive innovation and differentiation in content strategy and execution.
Requirements (please see JD for full person specification):
- Bachelor's degree in a relevant field.
- Proven track record of effective teaching and course development, with demonstrated improvements in student outcomes.
- Proficiency in curriculum design methodologies and instructional technologies.
- Excellent communication skills, with the ability to convey complex concepts effectively.
- Commitment to diversity, equity, and inclusion in education.
- Willingness to engage in continuous professional development and stay abreast of emerging trends.
- Dedication to student success and engagement, demonstrated through a student-centered teaching philosophy and commitment to accessibility.
Desirable:
- Bachelor's degree in a relevant STEM subject.
- PhD or interest in undertaking a PhD relevant to the role.
Benefits:
- Competitive salary (£55,000) and generous benefits package.
- Pension, life assurance, and private healthcare.
- Opportunities for professional development and growth within a dynamic educational charity.
How to Apply: If you're passionate about education and making a difference in the lives of young people, we want to hear from you! Please submit your CV and an application form via the Quick Apply button.
If you would like to contact us for an informal chat ahead of applying, please use the HR email address at the end of the application form to get in touch.
Deadline for Applications: 12pm on Friday 24th May. Interviews will take place w/c 3 June. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
The Smallpeice Trust gives young people the support they need to bring their big ideas to life through science, technology, engineering, and maths.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
This role will provide day-to-day administrative support and project support to the department head and the overall team to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.
About the Role:
- Develop a thorough understanding of Muslim Aid’s work areas in order to ensure strategic linkages / appropriate dissemination of information or assignment of actions.
- Develop, maintain and review administrative systems to achieve maximum efficiency and to have high-level exposure across the organisation including admin, finance, IT, HR, supporter services, IP, comms etc.
- Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
- Assist the Head of Income Generation and Marketing with the preparation of PowerPoint presentations, documents, briefing papers, action points and reports as requested and to track work across all relevant departments to ensure the nominated Manager undertakes action within the agreed timeframe.
- Provide administrative support to Head of Income Generation and Marketing in preparing and drafting correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required by the Head of Income Generation and Marketing.
- Be the gatekeeper and first point of contact to stakeholders, assessing priorities, redirecting calls, enquiries, and face to face meeting appointments.
About You:
- To be successful in this role you will need:
- Educated to Bachelor’s degree level.
- Experience of organising and coordinating meetings and events.
- Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
- Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
- Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.
- Provide excellent customer service to internal and external stakeholders, ensuring their needs are met promptly and efficiently.
Why you should apply:
Are you searching for a fulfilling and impactful career opportunity that allows you to make a positive difference in people's lives while building valuable skills and experiences? If so, applying for the Administration Support Officer (IGM) role might be the perfect choice for you.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working (working in office 2 days a week)
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
To apply please submit your cover letter (no more than 1 page) and CV.