114 Senior education administrator jobs

At Ambitious College, we're looking for a SEND Officer to join our team.

You'll co-ordinate the statutory transition and annual review process at Ambitious College. This includes having responsibility for all planning, facilitation, tracking, quality assurance, follow up, and reporting related to annual and transition reviews. This is circa 80 learners with potential for future growth.

You will be responsible for learners across one of our college campuses and supported internships across the same geographical area. We currently have settings in Southwest London / Outer London and Northeast London / Outer London.

As part of this role, to be the single point of contact for annual and transition reviews for your allocated settings and areas as such work closely with a variety of key stakeholders such as college staff, parents, learners, visitors, and local authorities. You will be one of two SEND officers within Ambitious College

We are looking for someone who has:

• Experience of working within a similar SEN organisation / school / college/ charity environment.
• Good knowledge of EHCPs and the SEND code of practice.
• Formal administrative / reception qualifications or strong experience.
• Previous experience of working within face paced, challenging environment.
• Experience of providing high-quality administration support.

In return we offer great benefits including a generous holiday allowance, commitment to continued professional development (CPD) and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Working as part of the operations team, the you will help maintain the systems, processes and practical foundations 
that enable the organisation to function effectively. This includes supporting people operations and HR administration, 
leading on governance and advisory meeting administration, acting as the first point of contact for IT queries, and helping 
FEA’s events run smoothly.

Acting as a trusted point of support for colleagues, you will help create a responsive and well-organised 
working environment where staff, trustees and members feel enabled to do their best work. The role requires exceptional 
organisation, sound judgement and a genuine pride in quality. By ensuring that the practical aspects of the organisation 
run reliably and well, you will help create the conditions that allow the Fair Education Alliance to deliver its 
mission and drive progress towards a fairer education system.

Assistant Headteacher – Inclusion, Safeguarding and DSL

• Location: TreeHouse School, Woodside Ave, London, N10 3JA
• Hours: Permanent, full time (37.3 hours per week)
• Salary: £62,541 to £66,744 per annum
• Start date: January 2027

About TreeHouse School:

TreeHouse School, part of Ambitious about Autism, is an Ofsted outstanding specialist school supporting children and young people aged 4–19 with autism and complex learning needs. We are committed to providing an exceptional learning environment where every pupil can thrive and achieve their full potential.

About the role:

We are looking for a resilient and values led Assistant Headteacher of Inclusion, Safeguarding and DSL to join our Senior Leadership Team.

This is a pivotal role with responsibility for safeguarding, inclusion and pupil welfare for autistic children and young people with complex needs.

You will lead on child protection and safeguarding, working closely with our team of deputy and assistant DSLs and with external partners including Social Care, Health, Police, LADO and Prevent.

You will also provide strategic oversight of inclusion, behaviour, wellbeing, healthcare, therapeutic support, Positive Behaviour Support (PBS) and least restrictive practice, working collaboratively with education, nursing and wider multidisciplinary teams.

This is not an office based role. You will need to have a strong presence across the school, supporting pupils, families and staff, providing visible leadership and responding calmly and effectively when complex situations arise.

What we are looking for:

• Has strong safeguarding experience and ideally experience as a DSL or Deputy DSL.
• Has a good understanding of autism, SEND and complex needs, with experience in an education or specialist setting preferred.
• Could be an experienced education professional, SEN specialist or social worker with substantial relevant experience and a strong understanding of education.
• Is confident making difficult safeguarding decisions, managing referrals and escalating concerns when necessary.
• Is resilient, persistent and able to manage complex cases involving vulnerable children.
• Can build strong relationships with pupils, families, staff and external agencies.
• Can lead and develop staff, ensuring safeguarding training, recording and procedures are consistently followed.

What we offer:

You will be well supported by an experienced safeguarding team, Senior Leadership Team and receive regular supervision and mentoring. There will also be opportunities to develop your expertise through DSL, trauma informed, autism and CALM training.

This is an opportunity to make a significant difference to the lives of autistic children and young people, while leading a team and helping shape excellent safeguarding and inclusive practice across the school.

If you are a confident safeguarding professional who combines expertise with compassion, resilience and determination, we would love to hear from you.

Shortlisting date: Friday 2nd of October

Outcome of application: Friday 2nd/Monday 5th of October

Interview date: Friday 9th and Tuesday 13th of October

Ambitious About Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious About Autism is committed to safeguarding and promoting the welfare of children and young people, and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search may be carried out in line with Keeping Children Safe in Education.

The safeguarding responsibilities of the post are as per the job description and person specification.
Whether the post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance

The Switch Charity is looking for a dynamic, organised person with experience and a passion for supporting young people. Our Project Coordinator role is key to the success of our mission, helping prepare for, deliver, and evaluate our employability activities that help raise young people’s career aspirations.

You will be pivotal in the successful preparation, delivery and evaluation of our career development activities and  programmes. You will coordinate projects with our schools and sixth form colleges, communicating with a range of stakeholders including school staff, students and business volunteers. You will help ensure the smooth running of our programme delivery work and demonstrate the positive impact our charity has on thousands of young people in Tower Hamlets every year.

You will see our young people grow before your eyes and be contributing to their better future.

MAIN PURPOSE OF JOB

 1. To support the successful delivery of projects, activities and events, through the successful management of event logistics, communications, and resource preparation. Projects, activities and events include: Primary School Financial Literacy workshops, Core Programmes for Key Stages 3 to 5, Industry Insight Days, Bespoke Workplace visits, Mentoring and Future Skills.

2. Liaise with volunteers, external facilitators, school administrative and teaching staff on school projects as needed, in the pre- and post-event stage.

3. Attend in-person events in the borough (in both schools and workplaces) to assist with delivery, volunteer management and event logistics.

4. Compile data and reports on business and volunteer activity as directed by the Senior Project Manager on the Secondary Team. Work with the wider team to produce annual impact reports and volunteer data reports on specific projects, highlighting key achievements and areas for improvement.

5. The post has specific responsibility for the areas outlined in this document. These areas may change as the nature of projects or funding changes over time.

 Please refer to the full Job Description for a detailed description of the job.

What is it like to work for us?

As a small charity we are able to provide a great work-life balance with early finishes on Fridays, Christmas shut down, training opportunities, a friendly office near Spitalfields, and a cash-back health plan.

This role is predominantly office based. You would work in the office or at an event location in East London usually 4 days per week. You would usually be able to WFH one day per week, typically Fridays.

To support our colleagues we ensure that we always pay the London Living Wage, and we also offer a £500 travel bursary with this role on top of the salary, to support high London working costs.

We are looking for a senior partnerships officer who will ensure our vital work to address the
environmental crisis is well funded, working to secure new partnerships and stewarding existing
funder relationships.

This multifaceted role works across teams to coordinate and deliver Green Alliance’s fundraising
activities and grant management. Collaborating with the organisation’s policy and political
experts, you support the creation of creative and impactful new project proposals that address
environmental problems and support the organisation’s strategy. You will identify funders for this
through prospecting and relationship building and will guide proposals through processes to
secure funds. You will monitor the organisation’s progress against fundraising targets and lead on
management of our funding pipeline.

Stewardship of existing funding relationships is a significant part of this role which means
ensuring we have excellent communication with our funders, making sure they receive high
quality reports on Green Alliance’s impact and supporting the team to see our funders as partners.
You will manage our Business Circle and maintain relationships with its members and support
efforts to recruit new business members into Green Alliance Task Forces.

Excellent communication skills are at the heart of this role, both written and verbal. You will be
confident, efficient, and resourceful; calm under pressure and enjoy building strong relationships
with a variety of senior stakeholders, as well as working independently. Strong skills in relation to
organisation, administration and prioritisation are essential.

You will need to understand, or be willing to learn about, the political and environmental policy
contexts we work in.

Please note that we reserve the right to close this vacancy early and interview suitable candidates as applications are received. You are encouraged to apply as soon as possible.

North-West GCSE Resits Senior Programme Coordinator
Our charity delivers a series of interventions that help disadvantaged learners in Further Education to secure gateway English and maths qualifications that unlock opportunities. These interventions include our award-winning GCSE Resit Tuition Programme, for those resitting GCSEs, our Functional Skills Tuition Programme, supporting those on or aspiring to undertake apprenticeship programmes, and training and resources to support teachers and leaders of English and maths in Further Education.

Our benefits include: 

• 36 days of holidays per year (including bank holidays) 

• Ongoing learning and development opportunities 

• Flexible hybrid and remote working 

• Cycle to work scheme 

• Employee Assistance Programme 

• Termly ‘in-person’ team development days at our offices in London 

• The opportunity to work in a progressive and socially conscious, growing organisation where we can have an outsized impact on its success and development. 

About the role

As a Senior Programme Coordinator, you will lead the day-to-day delivery across a portfolio of partner colleges. Acting as the main point of contact for students, tutors and college staff, you will build strong working relationships, maintain a consistent on-site presence and ensure programmes are delivered smoothly, professionally and in line with agreed standards and KPIs. 

You will take ownership of programme performance across your portfolio, with a particular focus on student enrolment, attendance, and session dosage targets. You will oversee programme logistics, monitor delivery quality, and work proactively to maximise student participation and tutor effectiveness. This role requires strong organisational skills, attention to detail and the ability to respond quickly and effectively to operational challenges. 

You will also play an important role in maintaining high-quality partnerships with colleges, ensuring stakeholders receive clear communication, accurate reporting and responsive support throughout programme delivery. Alongside this, you will contribute to wider organisational priorities, including safeguarding, tutor development, programme improvement and initiatives that strengthen student outcomes.

As a Senior Programme Coordinator, you will be expected to role model best practice to the wider Programme Coordinator team, working collaboratively to problem solve, and work with your Programme Manager to ensure strategic approaches to meeting KPIs. This is a highly collaborative, delivery-focused role suited to someone who enjoys a challenge, is confident managing relationships.

MAIN DUTIES & RESPONSIBILITIES

See recruitment pack 

ABOUT YOU

You will: 

• Thrive in a busy, fast-paced environment and enjoy managing multiple priorities effectively.
• Be passionate about improving outcomes for young people, with a genuine commitment to tackling educational inequality.
• Enjoy working collaboratively with colleagues, tutors and college partners to achieve shared goals.
• Be comfortable working independently, taking ownership of your workload and delivering results with minimal supervision.
• Demonstrate initiative and a proactive approach, identifying opportunities and resolving challenges effectively.
• Be highly organised, detail-oriented and able to manage competing demands without compromising quality.
• Take accountability for your work and be confident making decisions and driving progress.
• Be resilient, adaptable and solutions-focused when responding to challenges.
• Be motivated by working in a mission-driven organisation where your contribution has a direct impact on learners' success and future opportunities.

The closing date for applications is 9:00am on Monday 28 September. Applications received after this time will not be considered.

NEXT STEPS

Suitable candidates will be contacted after the closing date. Screening calls will take place on the Thursday 1st & Friday 2nd October. These will take place online.The first-round interviews will be held online onTuesday 6th October & Wednesday 7th October, followed by a second in-person interview Thursday 15th October(London). You will be able to expense your travel for this interview. 

We value diversity and actively encourage applications from people of all backgrounds, particularly individuals from ethnically diverse communities who are currently underrepresented in our sector. We are committed to building an inclusive workplace where everyone feels they belong.

For full details on responsibilities please see the recruitment pack. 

Senior Exercise and Wellbeing Officer

21 hours (3 days per week) Fixed-term contract to 31 March 2027, (potential to become permanent subject to funding) / Salary £18,211 Per annum (£30,352 Full Time equivalent)

A rewarding and varied role where you will make a real difference to the health, wellbeing and independence of older people.

Age UK Croydon is looking for an enthusiastic and motivated Senior Exercise and Wellbeing Officer to help guide our Healthy Lifestyles Service. Our Healthy Lifestyles Service delivers a range of activities including seated and standing exercise programmes, health checks, social engagement opportunities, health hubs and Memory Tree Cafés for people living with dementia and their carers. Services are delivered across community venues and care homes throughout Croydon.

About the Role

As our Senior Exercise and Wellbeing Officer, you will play a pivotal role in improving the health, wellbeing and independence of older people across the community. Working closely with the Healthy Lifestyles Service Manager, you will help shape and deliver a range of meaningful activities while providing day-to-day support and guidance to staff and volunteers.

Key responsibilities include (but are not limited to):

• Leading, supporting and motivating two Exercise and Wellbeing Officer and a dedicated team of volunteers.

• Delivering engaging seated and standing exercise sessions that help participants improve their mobility, strength, balance and confidence.

• Building and nurturing strong relationships with care homes, community venues, health professionals and partner organisations to maximise our reach and impact.

• Supporting the planning, development and continuous improvement of health and wellbeing programmes that make a real difference to people's lives.

This is a varied and rewarding role, offering the opportunity to combine leadership, partnership working and direct service delivery while helping older people stay active, connected and independent.

About You

We are looking for someone who is energetic, approachable and committed to supporting older people to live healthier, more connected lives. 

You will have:

• Level 2 Fitness Instructor qualification, Exercise Referral qualification, Otago Exercise Programme, REACT qualification, or another relevant physical activity, fitness, falls prevention or rehabilitation qualification.

• Experience of monitoring projects and reporting on outcomes and performance.

• Knowledge of the health and social care sector

• Strong communication, organisational and administrative skills

• Good IT skills, including Microsoft Office and database systems.

• Experience or qualifications in health promotion, nutrition, health checks, chair-based exercise or group exercise delivery.

• Experience of risk assessment and health and safety management. 

Closing date for applications: 28th September 2026

Interview Dates: TBC

 This post is subject to a Disclosure and Barring Service check

Operations & Administration Manager Vacancy

Application Deadline: Friday 25th September 2026

Job Title: Operations & Administration Manager

Salary: £35,000 + (Dependent on Experience)

WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.

This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption. 

Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights, and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynecology. We pursue our mission through education, research implementation, advocacy, and capacity building with our member societies.

Financial control responsibility for accurate, complete, Charity SORP compliant balances in the balance sheet. Review of all monthly balance sheet reconciliations, completeness and of income and expenditure lines and controls accounts. This includes ownership of fixed assets register, KPIs for debtor and creditors aged balances, correct processing of taxes (PAYE/NI and VAT) and banking administration.

Responsible for administering the Procurement Policy and Delegation of Authority. Manage and delegate the financial systems. This includes all aspects of systems management, continuous development and full utilisation of the enterprise resource planning (ERP) cloud-based software. Lead and support system-led financial and procedural controls to elevate current practices to meet best practices in accounting and reporting as per IFRS102 and Charity SORP regulatory standards. The role includes change management and process embedding, upskilling end-users and improving user experience.

Business partner across internal and external stakeholders to ensure reporting requirements are met. Achieve high level of assurance and integrity in reports including interrogation and correction as required. Support variance analysis and commentaries on all levels of reporting.

Support finance colleagues in delivery of overall Finance objectives when required i.e. absence cover and deputise for the Head of Finance. 

About Spear

Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life. 

Please see the 'Work with us’ pack for more information. 

About the role

We're looking for an ambitious, proactive and relationship-driven individual who excels at securing strategic, long-term corporate partnerships that drive the growth and impact of Spear. Joining our dynamic and growing Corporate Partnerships team, you will play a key role in developing and stewarding high-value partnerships that generate significant income and enable Spear to reach more young people facing barriers to employment.

This role is ideal for someone with strong business development and relationship management skills, who enjoys working both strategically and hands-on to generate income, develop compelling partnership opportunities and build lasting relationships with corporate supporters.

Key Information

• Salary: from £40,000
• Full-Time (4 days considered) permanent role
• Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays, increasing with long service
• Closing Date: We interview on a rolling basis throughout the application period, and may close the role early if we find the right candidate

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about Spear's values and mission, with a desire to engage and inspire corporate partners to support young people facing barriers to employment into sustainable work.
• Significant experience (ideally at a senior level) in corporate fundraising, corporate social responsibility, business development or strategic partnerships.
• Proven ability to raise funds, develop business partnerships or drive sales. Excellent client management using CRM tools such as Salesforce are desirable.
• An excellent communicator with strong relational skills and the confidence and ability to develop a rapport with and positively influence a variety of people from diverse backgrounds in the corporate space.
• Excellent writing skills, attention to detail and accuracy, including the ability to produce compelling proposals for a professional, corporate audience.
• Demonstration of leadership capabilities; proactive, responsive and a self-starter. Ability to manage multiple priorities to meet targets and deadlines.
• Strong numerical, reporting and organizational skills, including the ability to establish appropriate and effective processes and structures.
• Line Management experience desirable but not essential.

Faith Expressions

Spear is a Christian charity, working in a range of settings, in partnership with people from all faiths and none. Although the Spear programme itself has no faith element, Our Christian faith underpins everything we do; it motivates and sustains us and is core to our mission. Prayer and worship are embedded into our daily working practises, and all staff are required to lead a team prayer meeting from time to time. As such, there is a Genuine Occupational Requirement for our team to be practising Christians – our team share a belief in a triune God and we welcome applications from people of all denominations and expressions of Christianity.

The Senior HR Advisor will be our in-house HR professional and lead the day-to-day people function.

The postholder is responsible for the full employment lifecycle, for helping SRS meet its legal and safeguarding obligations as an employer, and for providing confident, well-evidenced advice to the Management Team on employee relations matters.

What you will need

• CIPD Associate membership with a Level 5 Associate Diploma in People Management, or an equivalent degree-level HR qualification
• Demonstrable, hands-on experience of managing employee relations casework, including grievance, disciplinary, capability, performance and sickness absence
• Proven generalist HR experience across the full employee lifecycle, from recruitment through to exit
• Current, applied knowledge of UK employment law, and the ability to translate it into practical advice for non-specialists
• Experience of drafting, reviewing and implementing HR policies and procedures
• Experience of line managing staff and of coaching and supporting other line managers through difficult people matters
• Understanding of safeguarding obligations in relation to staff, including safe recruitment practice
• Sound understanding of data protection as it applies to employee records and HR processes and a proven track record of handling confidential and sensitive matters with discretion, and the resilience to carry that responsibility
• For the full list of essential criteria see the recruitment pack.

About us

Suffolk Refugee Support aims to enable all asylum seekers and refugees in Suffolk to live integrated, fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help, advice, support and practical services to be healthy and safe and begin to rebuild their lives. We work with external agencies, community and voluntary sector organisations, health providers and others to enable our clients to access a range of support. We are based in Ipswich, but our services operate increasingly across Suffolk as refugees and asylum seekers are housed across the county.

Workforce Development Coordinator

WorldSkills UK is looking for an organised and proactive Workforce Development Coordinator to join our Workforce Development Team.

At WorldSkills UK, we have big ambitions to help young people, the education system and the economy. We work across the UK to raise standards in technical education and apprenticeships, champion future skills and help more young people from all backgrounds succeed in work and life.

As Workforce Development Coordinator, you will play an important role in supporting the successful delivery of our workforce development programmes. Working with colleagues, participants, delivery partners and other stakeholders, you will help ensure our programmes are well organised, our systems and information are accurate, and participants receive a professional and positive experience.

The role is varied and will include:

• coordinating programme activity, meetings, events and workshops;
• maintaining programme documentation, schedules, records and systems;
• coordinating communications with participants and internal and external stakeholders;
• collecting, validating and collating data and supporting programme reporting;
• coordinating participant registration, onboarding and ongoing support;
• working with suppliers, venues, contractors and delivery partners; and
• helping to improve systems, processes and ways of working.

We are looking for someone who is highly organised, has excellent attention to detail and can confidently coordinate multiple activities, priorities and deadlines. You will need strong administrative and communication skills, the ability to build effective working relationships with a range of people, and the confidence to use your initiative while working collaboratively as part of a team.

Salary: £28,000
Contract: Permanent, full time (35 hours per week)
Location: London, with flexible hybrid working. The postholder is expected to attend the office at least once or twice a week.

How to apply

Please download and read the application pack attached before applying.

WorldSkills UK uses a blind recruitment approach. To apply, please submit the following:

1. an anonymised CV in Word format;
2. a supporting statement in Word format outlining your suitability for the role and addressing the role description and person specification; and
3. a separate document containing your name, email address, telephone number and confirmation of your right to work in the UK.

Closing date: 23:59 on Sunday 4 October 2026.

Late or incomplete applications, or applications that do not follow the application requirements, may not be considered.

BASED IN SWINDON

NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.

This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS. Interview date will be confirmed with the applicant

We are currently looking for a Senior Service Manager to oversee safe houses based in Swindon area. This role is a chance to combine your leadership skills, compliance excellence and compassion.

In the role you will:

· Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.

· Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.

· Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.

· Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives. What we are looking for: · Proven experience in team management and compliance within a care or support setting.

· Strong knowledge of Health & Safety, safeguarding, and quality frameworks.

· Excellent communication, organisational, and IT skills.

· Experience in modern slavery support is desirable, but not essential as training will be provided.

Closing date: Thursday, 15 October 2026 at 10am

Interview Date: TBC

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

This role is a subject to satisfactory Disclosure & Barring Service checks. The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

A little bit about the role

Contract: Full time, fixed term
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Location: Hybrid- 2 days per week in London Office

The Culture and Operations Director (COD) ensures Frontline is a high-performing, well-governed charity with a strong culture of freedom and responsibility - a place people can do their best work to achieve Frontline’s mission.

They have strategic responsibility for charity-wide planning to ensure Frontline’s operational functions, effectively support teams to navigate challenges whilst maximising new opportunities. The successful candidate will join Frontline at a pivotal moment and play a key role in driving the next exciting step of our growth.

The COD will ensure high-quality operational support is available to all teams. Working closely with Frontline’s Leadership Group (Heads and Directors), to make sure that the appropriate and timely information, tools and guidance (e.g. HR, IT and finance) are available to managers and teams as needed. This includes working alongside other members of SLT, to:

• Confidently support Frontline through a period of growth and structural change
• Embody the culture of freedom and responsibility, leading by example, and implementing strategies which improve efficiency and quality
• Maintain Executive oversight of Frontline’s finances, working  with Head of Finance and Finance Audit and Risk Committee (FARC) Chair to ensure budgeting and financial decision-making is robust and strategic, to support the ongoing stability of the charity
• Maintain clear communication across teams, ensuring a connected and informed workforce who collaborate effectively. Oversee the success of key events such as annual all-staff away days, monthly gatherings and leadership stocktakes
• Develop strong relationships with key stakeholders including Frontline trustees, partner organisations and the Department for Education (DfE)
• Effectively lead teams to maintain Frontline's strong track-record of meeting legal/regulatory requirements, to minimise risk to the charity

Key Responsibilities

The COD will lead teams delivering on operational priorities in line with freedom and responsibility, to ensure we remain high performing:

Change management:

• Lead the coordination and project-management of an organisation-wide restructure, ensuing the charity is well-positioned to deliver on contractual obligations whilst diversifying to further amplify our impact and that teams are kept well-informed and feed into structural changes
• Support Frontline teams to work  collaboratively and deliver plans to broaden the scope of Frontline's work, extending activity beyond current areas of focus whilst maintaining a strong, shard commitment to Freedom and Responsibility.
• Develop and adhere to tracking and monitoring systems ensuring annual priorities remain on track to achieve Frontline's mission and long-term strategy.

People and Culture:

• Manage the Head of People to identify new and creative ways to further strengthen and embed our culture and grow personal accountability
• Support the Head of People to ensure excellent HR administration, support and use of data (e.g. staff turnover, sickness levels and performance reporting) to inform future planning and decision-making
• Ensure the team design and deliver high-quality staff induction and training which support staff to thrive (e.g. personal leadership, managing effectively and radical candour)
• Maintain awareness of trends and developing technologies to support efficiencies, e.g approaches to recruitment and support to managers.

Finance and Governance:

• Manage Head of Finance and Compliance to ensure sound budget management (£25m annually), financial controls and clear reporting mechanisms are in place
• Work with the Finance team to ensure FARC and the board have the necessary information and confidence in the financial leadership of Frontline.

Charity Quality and Efficiency:

• Manage and support IT and System leads across Frontline, ensuring they have the resources and compliance mechanisms to ensure robust systems are in place.
• Support Contract Governance teams to negotiate and implement significant government contracts, ensuring outcomes are achievable and effective governance and commercially sound contracts are in place.