Senior Event Manager Jobs in Hampstead, Greater London

The package also includes:

• 8% employer pension contribution

• 25 days annual leave, plus bank holidays and additional leave during the Christmas week pro rata

• Season Ticket Loan

About USPG

USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.

About the Role

Reporting to the Senior Communications & Engagement Manager as part of a highly functioning and creative team, this vital role will work across all media and channels to raise the profile of USPG and its partners and their work:

• Oversee the day-to-day running of our website and social media channels.

• Liaise with colleagues and partners to gather information and use it to create engaging collateral which informs, inspires, and sometimes challenges.

• Support the digital growth of USPG through SEO and Analytics

• Monthly digital and media reporting

About You

You are an organised and digitally aware communications professional. You can take complex subjects and communicate about them in simple and effective ways that speak to specific audiences. You understand the importance of reporting on website and social media performance to understand USPG’s audience and to adjust and improve. You are comfortable working in a small and creative team and are confident speaking to the wider organisation. You can juggle numerous projects and deadlines at one time.

You will demonstrate considerable cross-cultural awareness and an ability to communicate in a way that is sensitive and appropriate. You demonstrate an aptitude for collaborative teamwork and the ability to work independently on your initiative. It is expected that the postholder will be inspired by the work of USPG and in agreement with its Christian ethos and that they will be comfortable writing in a way which reflects this.

This is an ideal opportunity for someone looking for a second role within charity communications or a communications/marketing professional who wants to move into the charity sector. However, if you don’t necessarily fall into these categories, but have the right skills for this role, please get in touch.

How to apply:

Please visit the Current Vacancies section on our website and complete the application form and equal opportunities form. Please send both completed forms to Renata Rust.

Closing Date: Wednesday 12th June 2024 at 12 noon

Interview Date: Wednesday 19th June 2024

ABOUT THE ROLE

We are looking for a Bid Manager and Writer to join our Bid Team, which is part of the wider Development, Marketing, and Communications Department! You will support the delivery of effective business development strategies and activities to achieve organisational growth and to enhance our existing services!

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

You will be responsible for leading on specific competitive tendering and bidding processes on behalf of the group, writing high-quality competitive tenders and proposals, understanding the current market and feeding information to guide strategic planning, and supporting colleagues within the wider group to develop products, funding bids, and proposals!

Working Pattern: 37.5 hours per week, 09:00 - 17:00 Monday to Friday, based in our central office in Islington, with flexible work from home available. You will also be expected to travel across London and the South East, as well as our other locations to attend market engagement and bid related activities and attend regular service visits.

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

ABOUT YOU

We're looking for a passionate writer, someone with previous experience writing bids and/or proposals, securing new or existing contracts. We're looking for an effective communicator, with a high attention to detail and quality. You will be passionate about what we do, supporting vulnerable people and understand the complexities of their backgrounds. 
We're looking for a self-starter, someone who can form effective purposeful relationships within the organisation and externally, someone innovative, creative, and able solve problems to support our growth!

OVERVIEW OF KEY RESPONSIBILITIES

Bid Writing and Management

• Lead in all elements of the bidding process which includes writing competitive bids within strict deadlines.
• Identify, research, and communicate opportunities and needs across the organisation, working proactively with colleagues at all levels to identify fundable initiatives.
• Host internal and external briefings and liaise with relevant teams to develop compelling bids which are fit for purpose, realistic, and aligned with organisational needs and aims.
• Lead the development of specific bid responses which includes the structure, content, and responses. Ensure tenders are submitted on time and achieve the highest scores by the evaluator(s).
• Develop and manage an internal network of subject matter experts and bring them into the development and writing process as required.
• Support colleagues in developing presentations, and briefings.

Partnership Building

• Build and maintain effective stakeholder relationships internally throughout the organisation and externally with external partners and organisations.
• Represent Social Interest Group and our subsidiaries in market engagement and events online and in-person and support with all aspects of enhancing and developing our brand.

Organisational Growth

• Identify priorities from strategy and business plans, translating growth plans into effective practices aligned to SIG’s mission, vision, and values.
• Collect and share information relevant to teams involved in Mobilisations and TUPE’s for won bids. Ensure communication is clear, and concise, providing a logical strategy and direction to follow to ensure a smooth transition for new contracts.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• Previous experience in a similar role with similar responsibilities, this includes a track record of securing new bids and/or retaining existing contracts
• Previous experience in bid/proposal writing, reviewing, and editing
• IT Proficiency, ability to learn new software programs, experience in Microsoft, including Word, Excel, and Outlook
• Ability and willingness to travel and attend market engagement events and to visit services to gain greater understanding of what SIG offers and to inform teams of relevant tender responses
• Ability to create and write engaging content, with proofreading skills
• Proven ability to prioritise and juggle multiple tasks and competing priorities within a fast-paced environment
• Excellent communication skills both written and oral and ability to build relationships
• Ability to review large amounts of information and research materials to inform model development and shape tender responses
• Proficiency in navigating tender portals

What we would like, but not essential:

• Previous experience managing the full bidding process end to end from pre market engagement and contract notification, through to award
• Previous experience working in the same or similar sector

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Exciting opportunity to join Diverse city in the newly created role of Development Manager to act as the key point of contact for matters relating to the development and implementation of their fundraising strategy supporting the Senior Leadership team. 

Please view our candidate pack for full details of the role responsibilities and skills and experience required. The pack is also available in BSL and Audio format. The candidate pack is available as an application resource below or when you click on Quick Apply. 

Job Responsibilities

Key areas include:

• Trusts and foundations
• Individual and corporate giving
• Event planning
• Good practice, such as ethical fundraising
• General

Trust and foundations

• Update the trusts and foundations database and managing the pipeline of activity
• Prepare tailored applications to trusts and foundations
• Manage reporting deadlines to funders
• Work closely with the artistic teams and Executive Director to shape proposals
• Create budgets working with the Executive Director, Finance Director, Artistic Directors and Project Leads 

Individual and Corporate Giving

• Create individual giving schemes, exploring the potential for new initiatives such as membership and legacy programmes
• Cultivate relationships with potential individuals and steward donors
• Research potential corporate supporters – both corporate social responsibility (CSR) and sponsorship
• Pitch to potential donors and supporters

Event Planning

• Create a programme of cultivation events which could:

- thank and nurture existing donors

- act as a precursor to giving

- introduce individuals and companies to potential campaigns

- begin new relationship development

Good practice, such as ethical fundraising

• Development of an ethical fundraising statement, in partnership with Executive and Board
• Ensure compliance with fundraising regulations
• Supporting team in being part of a fundraising culture

General

• Day to day management of fundraising budget, creating and monitoring income targets and delivering compelling company messaging around charitable giving on and offline. 

Ideal candidates will have skills and experience as shown in the candidate pack including:

• Evidence of alignment with charity’s vision, mission, values and commitment to equality, diversity and inclusion.
• Lived experience of disabling or marginalising barriers.
• Understanding and experience of performing arts landscape, key figures, organisations and funders.
• A curious, inclusive, flexible and collaborative working style with proven ability to work as part of a team across all levels.​.
• Clear communicator, team player, tolerant of other views.
• Fundraising track record, delivering against targets (in a similar sized arts or not-for-profit) and of securing significant donations at the five-figure level or more.
• Experience of monitoring and reporting against targets and managing budgets.
• Adept at supporting and structuring negotiations and at building relationships with stakeholders including Arts Council England.
• Thorough knowledge of the relevant fundraising legislation, regulations and financial issues and fundraising obligations of arts charities/Arts Council National Portfolio Organisations.
• Strong literacy, administrative, time management and organisational skills.
• Proactive approach to continuing professional development.
• Experience of dealing with public sector organisations at a senior level.
• Membership of relevant educational and/or professional bodies.

To Apply

Please submit your CV, and one side of A4 or record up to 3 minutes of audio or video telling us why you fit this role. The link for video upload is in the candidate pack

People from the global majority, who are LGBTQIA+, disabled and/or from working class or low socio-economic backgrounds are particularly encouraged to apply.

We guarantee interviews to all candidates identifying as D/deaf or disabled who meet the person specification outlined

Senior Social Media Officer

Are you passionate about social media and have experience of managing content across a range of platforms?

Sue Ryder is looking for a Senior Social Media Officer to join the Digital Team, to manage our portfolio of social media accounts and develop the charity’s channels to showcase the importance of our end-of-life care and bereavement support.

The Role
Reporting to the Social Media Manager, the role works closely with colleagues across the charity including fundraising, health & social care, and retail. Our social channels play a key role in providing support to people who are struggling with grief, as well as being an important engagement tool with our supporters. The role will be responsible for the content creation and planning across our accounts, including content around grief and bereavement, as well as taking ownership of key paid social campaigns.

Key Responsibilities:

· Content planning for our local channels and leading on social media activities for fundraising events, PR campaigns and other projects.

· Creating content with a story-led approach including copywriting and developing visual assets for our national and retail accounts including Facebook, Instagram, Twitter/X, LinkedIn and TikTok.

· Manage the response matrix for our social media moderation and escalation processes in line with organisational safeguarding procedures.

· Moderation cover for the Online Community and deputise for the Social Media Manager in meetings/project groups. Supervise the Social Media Assistant through proofreading, monitoring and delegating tasks.

· Gather data and insights to develop reports with actionable recommendations.

· Plan and implement paid social campaigns for fundraising events throughout the year.

· Provide training and support for colleagues in social media best practices.

About You:

· Experience in planning and coordinating social media content for different platforms

· Highly proficient digital copywriter with excellent attention to detail

· Intermediate level of Photoshop or Canva skills

· Experience creating and editing high-quality videos for social media and mobile

· Experience of using GA4, Looker Studio and Excel to build reports

· Ability to create, manage and optimise paid-for social media campaigns

· Excellent organisational skills and ability to efficiently work across a multi-disciplinary team to prioritise projects and content

· Experience of monitoring social media out of hours

Competitive Benefits Package

· 27 days holiday rising to 33 with length of service plus bank holidays

· Company pension scheme

· Staff discount with thousands of retailers

· Refer a friend scheme - £250

· Enhanced maternity, paternity and adoption pay

· and lots more. Please visit our careers website for the full list.

Closing date: 27th May

Interview date: We are interviewing on a rolling basis

Please note we reserve the right to close the vacancy early if a sufficient amount of candidates is received

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments.

An initial call will be arranged prior to invitation to interview

If you want more than just a job. We want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

The Greenwich Foundation for the Old Royal Naval College is embarking on an ambitious project to become an extraordinary destination. A UNESCO World Heritage Site and an iconic Greenwich landmark, we are an inspiring site steeped in rich history and a passionate community. We foster an inclusive spirit of collaborative working, and value expertise, diversity and creativity. If you are interested in becoming a part of our fantastic team, please see below.

We are looking for two Development Managers to join our Development team focusing on Individual Giving and Trust and Foundation Fundraising.

Please ensure you have fully read the relevant description attachment before applying, irrelevant applications will not be considered. 

The Development Manager (Individual Giving) will manage the strategic development of Individual Giving, identifying opportunities to drive growth in this area. The post-holder will oversee the delivery of our Regular Giving programmes and will also manage relationships with high-level donors to identify and securing major gifts.

Applicants must be able to demonstrate the following essential requirements:

• Drive acquisition, retention and growth of Individual Giving at all levels with a particular view to growing unrestricted income from this stream.
• Develop and deliver inspiring Regular Giving appeals, understanding the key motivations of our supporters and in line with the strategic objectives of the organisation.
• Lead on the delivery of all aspects of the Patron programme, in particular stewardship of Patrons and supporting the Head of Development in a strategic review of the programme.
• Collaborate with colleagues across the organisation to grow visitor giving, taking a multi-channel and innovative approach.
• Proactively manage a personal portfolio of prospects and donors to secure mid- and major-level gifts from Individuals, ensuring that tailored moves management strategies are employed to meaningfully move relationships towards solicitation.

The Development Manager (Trust and Foundations) will manage the strategic development of Trusts and Foundations fundraising, identifying opportunities to drive growth in this area. The post-holder will oversee income generation from grant-making organisations and ensure timely reporting to funders.

Applicants must be able to demonstrate the following essential requirements:

• Drive growth of Trusts and Foundations income especially at the five- and six-figure level, with a particular view to supporting unrestricted income and major projects in the organisation’s pipeline.
• Proactively manage a personal portfolio of Trusts and Foundations, regularly meeting and engaging with prospective funders to pitch proposals and check-in around expectations. 
• Liaise with key internal stakeholders to develop accurate, compelling funding applications in line with deadlines set by funders. 
• Build lasting relationships with funders in order to establish opportunities for multi-year income generation.
• Drive the Trusts and Foundations prospecting process and increase the range of prospects approached for support, utilising prospect research tools and securing introductions from our network. 

Citizens Advice Waltham Forest has an exciting opportunity on their successful Debt Free Advice Team for an experienced Senior Debt Adviser. We have been part of the wider Debt Free Advice partnership for over a decade and have success in delivering high quality debt advice to local residents who are facing financial difficulties. The demand for the service in light of the cost of living crisis has increased substantially over recent years and we are looking to expand our team.

We are seeking an experienced Senior Debt Adviser who has a proven track record in helping and assisting clients facing financial difficulties and providing creative solutions to help alleviate their challenges in a sensitive and supportive role. They will have an awareness of having successfully provided debt advice in a regulated environment. They will have experience of supporting and supervising a team, and monitoring their performance to ensure this remains in line with internal and external requirements.

The successful candidate would be expected to work a hybrid model of delivery - in an office environment, outreach sessions as well as home based. They would be expected to provide advice via omni-channels such as face to face, telephone and email advice. 

Background

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3250 children in 2024-25.

Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading.

Job Summary

Chapter One is seeking a Birmingham/West Midlands Programme Manager from September 2024 who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year.

The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently around the Birmingham and West Midlands area. The postholder will be joining a team of established Programme Managers (also part-time) who work in different parts of the UK and will need to have some flexibility to work additional hours during busy autumn months, and conversely to work fewer hours during quieter periods of the year.

Key Responsibilities:

• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers

• Install, setup and maintain Chapter One equipment in participating classrooms

• Fully understand the operation of the Chapter One platform and database and communicate this to others

• Organise and conduct initial teacher training and follow-up

• Ensure a smooth initial launch of Chapter One’s programme in every classroom

• Liaise with colleagues performing technical and volunteer support roles

• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed

• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise

• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends

• Create monthly data summaries for all participating classrooms

• Lead annual review meetings for senior leadership at participating schools

• Support programme monitoring, evaluation and research as required

• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary

• Liaison with corporate partners as required

• Weekly communication and status updates with Senior Programme Manager(s) and wider team

• As a new school year approaches, secure commitments from returning schools and find and target new schools to join Chapter One’s programme

Role Requirements:

Essential

• Highly motivated individual with excellent interpersonal and organisational skills
• Proven track record of working at a senior level in education, project management or a related field
• Proven strength in both written and verbal communication
• Highly IT literate, with excellent computer skills, able to troubleshoot software issues and adept with Google suite
• Ability to manipulate and analyse to draw useful conclusions to improve programme delivery
• Proven ability to work independently
• Self-starter and quick learner
• Ability to adapt and embrace a changing environment
• University degree
• Ability to drive and access to a car for work purposes

Desirable

• Two years of teaching/education experience with primary age children

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Job Title: Senior Policy and Public Affairs Officer

Reports to: Policy Manager

Line reports: None

Contract terms: Full time

Salary: £36,065-£37,013

Location: London-based, with hybrid working

The Royal College of Ophthalmologists is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job purpose

Part of the Communications and Engagement department, the Senior Policy and Public Affairs Officer is responsible for developing and implementing strategic policy initiatives and engaging with key stakeholders to advance our policy priorities across the four UK nations. Working with colleagues, members and external stakeholders, you will deliver high quality analysis and research, produce evidence-based policy positions and outputs, and employ effective public affairs approaches to influence change on behalf of our members.

Main responsibilities

Strategic planning and reporting

• Contribute to developing, implementing and evaluating policy and public affairs (PPA) strategies, campaigns and plans aligned to member priorities and our wider strategic aims.
• Lead and manage the delivery of specific PPA workstreams, working in partnership with other organisations as needed.
• Monitor and report on performance against organisational and departmental objectives.

Policy development

• Monitor and analyse the external policy, political and parliamentary landscape across the four UK nations to identify influencing opportunities and relevant developments – summarising these for internal audiences.
• Contribute to the design and analysis of member surveys, drafting reports and presenting findings to inform the College’s policy agenda.
• Work with colleagues to research and draft evidence-based policy positions, consultation responses and briefings for politicians, civil servants, NHS and other key decision makers.
• Maintain an accurate evidence library of data and information to support the development of policy.
• Provide policy-related support to relevant committees to enable their effective contribution to the College’s work, including ensuring agreed actions are implemented.

Public affairs

• Build new and strengthen existing relationships with policymakers, government officials, clinicians and other relevant stakeholders across the four UK nations to advance the College’s policy objectives and maintain a thought leadership position within the eye health sector.
• Draft briefings and presentations to support events and senior-level meetings with politicians, civil servants, NHS and other key decision makers.
• Arrange and represent (as appropriate) the College at events, conferences and external stakeholder meetings.
• Build and maintain the College’s stakeholder database, tracking progress and advising on how to engage with different stakeholders.

Communications

• Work closely with the communications team to support the delivery of communications strategies and plans, ensuring the accuracy of policy information contained in College outputs and contributing to our press activities, member magazine, newsletters and website as required.
• Draft, implement and evaluate the impact of strategic engagement plans for policy publications.
• Support the communication of College policy positions internally, including by proposing lines to take for inclusion in our messaging house and assisting in briefing colleagues and volunteers – including the Chief Executive and President – on these.

To undertake other duties as required

• Undertake any other reasonable duties as required by the College.
• Working outside normal hours and/or overnight stays may be necessary to support the delivery of key organisational events.

How to apply

Please submit your CV (maximum two pages) and a covering letter (maximum one page). The cover letter must explain what makes you suitable for the role. Please use the job description for reference.

Interviews will be held at our office in Euston, the week commencing 3 June 2024. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 27 May 2024.

Harris Hill is working with a medical/ Mental health based charity, looking to source them an interim Senior Media and Communications Officer for 8 months on a full time basis.

Main scope of the role:

Lead in the organisations proactive media and communications activities to improve awareness of mental illness and understanding of the organisations work.

Responsible for developing creative and engaging written, visual and audio content to deliver the proactive media and communications activities. 
 

Identify proactive media opportunities and collaborate with teams across the organisation including officers, members, experts by experience, internal and external stakeholders, teams and staff.

Alongside meeting journalists, develop a network of credible contacts to work with on your media and communications projects and attending events, key meetings, briefings and interviews.

Experience required:

Journalist/experience of journalism actively working in the media with Public relations/press experience

Good news sense and understanding of how the media works and how to make an impact

Understanding of the prioritisation of news stories and responses and how to identify the correct news stories

Ability to efficiently draft accurate press releases and other written materials

Knowledge and understanding of media distribution tools

Experience creating the media and communications strategy for proactive campaigns

This role is hybrid based, paying £22.74 - £24.68 per hour, based on a 35 hour week, plus holiday pay.

If you would like to hear more about this opportunity, please apply for further details.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Working within the IT Department, the Senior Support Analyst is the primary resource responsible for advanced 3rd line support of our systems, infrastructure, and networks. This covers both troubleshooting complex issues as they arise, as well as handling system implementations, maintenance, and configuration changes. You will help to ensure our IT services to our residents, members, and the Trust staff, are of the highest quality. In particular you will be responsible for the management of the broader Somerset House wired and wireless networks, resolving network issues, configuring switching, routing, and firewalls. You will lead on the provisioning of IT infrastructure for events and be responsible for the onboarding and continued service delivery of IT and communications services in resident offices and member spaces.

You will work across a range of technologies and systems, from desktops to server to SaaS, maintaining ownership of support cases and project work from start to finish. Additionally, the role will participate in the implementation of various IT solutions and projects as we work to improve our digital capabilities.

Somerset House pursues a ‘Step Inside, Think Outside’ spirit and is born from the creative community we nurture  - the experience and perspectives we host across background, age, race, and stage, and the intersections and crossovers we encourage. 

What we are looking for:

• Advanced management, maintenance, and configurations of our large site wide network, and to be the point of escalation when there is a service delivery issue. The Cisco Meraki network consists of over 6,500 wired data ports, 335 wireless APs, 179 switches, and carries up to 7,000 clients a day.
• Advanced management, maintenance, and configurations of our additional infrastructure including our on-premises server estate, hybrid Active Directory, Microsoft 365 tenant, and various SaaS solutions.
• Plan and configure complex IT connectivity and other services (including wired connections, wireless connections, and VoIP telephony) across all tenanted spaces, including those areas occupied by the Trust.
• Plan and configure complex IT connectivity and other services (including wired connections, wireless connections, and VoIP telephony) across all event spaces as required by specific event requirements. This includes large scale public events run by the Trust with up to 3,000 audience members, and private hire events from our commercial events clients.
• Deal with and resolve escalations from the Support Analysts for residents, members, event partners, and Trust IT support issues and requests, ensuring that services are provided to the agreed standards.
• Resolve all reported IT issues in a professional and timely manner, documenting all activity on the service desk ticketing system, conforming to SLAs, and adjusting priorities to deal with urgent issues and requests.
• Where appropriate, escalate issues to external vendors as required and monitor the escalation to ensure satisfactory resolution. Escalations to external vendors are rare and it is expected that almost all cases would be resolved inhouse.
• Monitor and manage ticket queues, alerts, automated tickets, and perform daily checks on various systems as required.
• Research, project manage, and implement new solutions, security features, adaptations, and upgrades to IT services, working closely with colleagues to advise on changes for all future developments. Ensure that technical solutions are clearly defined and documented for the requirements of the intended client base.
• Hand over projects in a timely manner, with all operating and maintenance documentation in place.
• Undertake the training of others as required and document any processes or systems that are out of date or currently do not have documentation.
• Participate in the procurement of IT services, hardware, and software, providing specifications and contributing to tender documentation.
• Familiarise yourself with existing systems, processes, and policies, and look to improve these wherever possible. Create and update IT and related documentation to allow retention and sharing of knowledge within the team and the Trust.
• Participate as a team player in the support of colleagues within the department and across the Trust’s operations.
• Where required by key live events, exhibitions, and regular system maintenance taking place at Somerset House, to be able to shift working hours and days to provide support coverage. 

There may be times when you are expected to undertake other duties that may be asked of you from time to time. 

Skills, knowledge & expertise required for the role:

Experience:

• 3rd line level networking concepts and hands-on management including VLAN, IP, DNS, DHCP, Firewall ACLs, routing, RADIUS, NAT.
• 3rd line level of Windows Server, Active Directory, Group Policy, Microsoft Hyper-V, Mimecast, Office 365, and Azure, including line support and configuration.
• 3rd line level, supporting and installing standard productivity applications (Office 365, Teams, OneDrive, Adobe, AutoCAD, and various SaaS solutions) and operating systems (Windows 10/11, Windows Server 2012/2016/2019/2022, some Mac OS) 
• Supporting desktop hardware (primarily Dell laptops) and mobile devices (iOS and Android mobile phones and tablets).
• Cyber security concepts and best practice, including Multi Factor Authentication, phishing, ransomware, passwords, firewalls, social engineering.
• Working in an IT service desk or team, ideally within a serviced/managed office environment.

ITIL Foundation certification, Cisco or Cisco Meraki, and technical Microsoft qualifications are desirable. 

Skills:

• Exceptional knowledge of network infrastructure, both wired and wireless.
• IT solution implementation skills across multiple technologies, from the initial proof of concept to the final solution delivery and signoff.
• Strong communication skills with the flexibility to deal with a varied customer base.
• Coaching or training end users in technical expertise.
• Knowledge of VoIP telephony.
• Knowledge of spam filtering software and configuring policies
• Knowledge of system backups, for example, Microsoft Azure Backup Service.
• Skills in supporting a range of specific solutions are desirable, including hypervisors (Hyper-V), Cisco Meraki, Mimecast, Bitdefender, AlienVault SIEM, PaperCut, PRTG, Jira, EPOS systems, PDQ Deploy, Access Finance, Nexudus, Priava or similar events management software, and Tessitura. 

Benefits to working at Somerset House

Mental Health & Wellbeing

• Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed
• Mental health support and guidance from our in-house trained Mental Health First Aiders 
• Hybrid working based on having 3 days in the office per week (pro rata if part-time)
• Contribution towards eye tests and glasses
• Trust life insurance scheme 

Holiday

• Enhanced annual leave – 25 days plus bank holidays (pro rata)
• Birthday leave - additional day leave on or within a week of your birthday
• Extra day off - to celebrate anything of your choice

Other Leave

• Sick leave – 20 days full pay, followed by 20 days half pay (pro rata)
• Emergency dependent care – option to use 25% of paid sick leave for emergency care of a dependen
• Enhanced maternity pay

 Pension

• 8% employer pension contributions
• No minimum requirement for employee contributions
• Option for salary exchange
• Interest-free loans
• Season ticket loan
• Cycle to Work scheme

Discounts, offers and free stuff

• The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites
• Discounts in Somerset House cafes and restaurants
• Discounts with various high street retailers and restaurants
• Discount to local leisure centres

About Somerset House Trust

Somerset House hosts the UK’s largest and most exciting creative community right in the heart of London, and are always looking for new talent to join our team. We welcome 3 million annual visitors to share our unique combination of cultural events, the creative industries and history. This mix informs and powers our programme and organisational culture, making us a singular, compelling and inclusive place to visit and work.

Our Commitment to Anti-Racism, Diversity and Inclusion:

Somerset House is open to all and we value the unique skills of everyone.  Somerset House Trust is an equal opportunities employer and is committed to championing equality, diversity and inclusion in our workplace, so if you’re a suitably qualified applicant, we encourage your application whatever your age, disability, gender, gender identity, race, religion or belief, sexual orientation or socio-economic background. 

Somerset House is actively anti-racist, you can read about our Anti-Racism Pledge and the action we’re taking here.  We are working hard to ensure our people, our onsite community and our sector reflect, represent and include all of society. 

With some recruitment stages, where candidates are equally qualified, we will seek to prioritise diversity to help us to increase representation across the creative economy and the Trust.

We anonymise all job applications to help avoid discrimination in the initial screening stage of our recruitment process and reinforces our commitment to focus on skills and qualifications of all applications from the start.

Please get in touch if you have any questions or require any adjustments to be made during the recruitment process.

Job Description

Do you want to join a vibrant and growing charity group whose mission is to deliver positive change? Would you like to play an important role in supporting the organisation provide exciting learning opportunities that are tailored to people's needs?

Title: Projects & Events Coordinator

Reports to:  Senior Programme Administrator

Based: Remotely – however must be willing and able to travel as and when required to meetings and events.

Job Purpose: To organise the planning and implementation of Programmes & Events and maintain a high level of accuracy and detail throughout.

The role:
Arrhythmia Alliance Group is recruiting a Projects & Events Co-ordinator on a full-time, permanent, remote basis. Your skills will be essential in strengthening the charities profile through programmes and event planning and coordination.
You will support the organisation with its’ programme and events portfolio by developing healthy, professional, relationships at all levels. You will also showcase initiatives taken and their key impact in making a real difference in people's lives.

Main responsibilities:

- Plan, coordinate, attend and execute a range of charity programmes and events.

- Oversee all event logistics, including venue selection, contract negotiations, transportation, accommodation, and catering arrangements.

- Agenda and room allocations

- Liaise effectively with various vendors and service providers.

- Develop and manage budgets, providing financial reports and forecasts to senior management.

- Evaluate programme and event success through feedback collection and analysis, making necessary recommendations for improvements.

- Promote the organisation's brand image, values, and initiatives.
Ensure all events are compliant with relevant standards and other regulations.

- Diary management for all programmes and events

- Support in production of relevant presentations and be able to present on the Charity group whilst attending events online or in person.

- Take payments over the phone as and when required.

- Attend physical meetings and events as and when needed to provide support.

- Support the production of recording for Healthcare Professionals, patients and care givers for educational webinars & events using but not limited to Microsoft Teams or Zoom.

Essential requirements:

- Experience working with vendors and negotiating venue contracts.

- Excellent organisational and project management skills.

- Ability to manage budgets and financial planning for events.

- Ability to work under pressure and handle last-minute changes.

- Ability to engage with wide range of stakeholders including healthcare professionals, patients, caregivers, sponsors and exhibitors.

- Creative thinker and problem-solver.

Person specification:

- Educated to GCSE level (minimum).

- Excellent verbal and written communication skills.

- Advanced Knowledge in Microsoft Word and Excel.

- Excellent organisational skills, with the ability to prioritise and manage own workload.

- Can undertake a wide variety of tasks and multi-task with ease.

- Ability to work on own initiative.

- Excellent attention to detail and accuracy

- Can work flexibly, and as part of a team.

- Professional & methodical and thorough approach to work

- Friendly, professional, punctual and polite.

- Must hold a valid UK Driving Licence.

Do you have a public affairs background and are experienced in shaping policies?

Are you looking for a high-profile role affording you the opportunity make a real difference?

Do you have a passion for influencing and delivering change?

Picture yourself building relationships with key stakeholders, from ministers to parliamentarians and beyond, ensuring our voice is heard where it matters most.

You'll oversee our engagement in Parliament, devising plans to maximize our influence on debates and legislation. Plus, you'll have the opportunity to get creative with lobbying campaigns, collaborating with our talented teams to drive meaningful change.

But it's not just about strategy and campaigns. You'll also be the face of StepChange at external events, representing us with pride and passion. Behind the scenes this is a high-profile role supporting our senior leaders, providing them with the insight they need to make a difference.

Your role

Day to day you will be working closely with the Head of Policy, Research and Public Affairs to manage the strategic development of StepChange Debt Charity’s public affairs activity establishing and managing our relationships with key external stakeholders.

You will lead on influencing government, parliamentarians, and other key stakeholders. To affect with our policy, research, and media teams you will deliver influencing work that makes a compelling case for policy and practise change.

Responsible for managing and oversee planning and delivery of events, including party conference engagement, and thought leadership programs.

You will ensure effective monitoring of developments in Parliament, policy, and legislation, providing strategic advice and insight on emerging threats and opportunities.

About You

• Previous experience working in a public affairs team, campaigns or other influencing roles with a keen understanding of parliamentary processes and a knack for building relationships.
• An understanding of UK parliament and government and demonstrable experience navigating the world of public affairs.
• Commitment to political impartiality and regulatory compliance.

Your benefits

If flexible working is important to you, then look no further! At Stepchange we are proud of our culture and our commitment to flexible working. This role is based in our London office (currently working 2 days a month in the office and the rest from home)

You will also get an excellent benefits package including;-

• 24 days annual leave (this increases by one day per year up to a maximum of 5 additional days plus bank holidays & an additional day off for your birthday)
• The opportunity to buy and sell annual leave
• Group pension & Group Company Life Assurance
• Westfield Health cash plan with employee discounts in high street shops
• Vitality at Work health and wellbeing
• Employee Assistance Programme

Equality, diversity, and inclusion:

Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.

London / Hybrid - 1-2 days per week at Head Office (SE5 8JB) with occasional travel to regional offices

Ref SEFO-243

Are you a proactive, passionate and collaborative individual with a proven track record of raising unrestricted income through fundraising? Are you looking for an exciting opportunity to be part of a growing charity where you can utilise your skills and experience in fundraising to help support people to turn their pasts into better futures?

If so, St Giles is looking for an experienced Senior Fundraising Officer to play an integral role within our Fundraising and Communications team and contribute effectively to the development and success of our new Fundraising strategy.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this key role

Our successful candidate will work collaboratively with senior management to contribute to the implementation of the new income generation strategy – focusing specifically on retention and developing our unrestricted voluntary income from a range of funding streams.  You will diversify and improve the ways in which we generate unrestricted income from individual giving through proactive, innovative ideas, plus develop and design high-quality appeals, presentations and pitches to garner wider national support and brand awareness for St Giles.

We will rely on you to provide excellent stewardship to existing donors, including writing reports, planning and hosting visits for key stakeholders that inspire them to continue to support St Giles, while also providing support to the Head of Voluntary Fundraising & Fundraising Manager with reports, due diligence procedures and applications where necessary.  Organising a small number of fundraising events per year and providing line management, supervision and coaching to a Fundraising Assistant is also a key element of this role.

What we are looking for

• A minimum of one year’s experience working in a charity fundraising environment

• Expert knowledge of the fundraising landscape

• Outstanding relationship-building skills with the ability to engage stakeholders at all levels

• Excellent written and communication skills, with a proven ability to write compelling and informative copy for reports, applications and external communications

• Experience working with a CRM or fundraising database, preferably ETapestry 

• A flexible, collaborative and professional approach to your work.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Basic DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply please visit our website via the apply button.

Closing date: 27th May 2024 @ 23:45

Interview date: 1st stage interviews are online and will be held on Tuesday, 4th June 2024. 2nd stage interviews will be in person at our Head Office in Camberwell on Friday, 7th June 2024.

We are looking for a senior regulatory affairs specialist to join our Science & Regulatory Affairs team, with experience in regulatory toxicology in the chemicals and/or consumer products sector. A clear desire to end testing on animals is essential.

You will work within the Science & Regulatory Affairs team to deliver the organisation’s objectives relating to the ending of testing on animals, with a focus on regulatory testing in the chemical and consumer product sectors. Your role will mostly address regulatory testing on animals in Europe, some activities will also be relevant to the UK, and some will be internationally relevant. 

Working alongside colleagues in the Science & Regulatory Affairs team and Public Affairs team, and also in collaboration with other partner organisations and stakeholders, your efforts will increase awareness and use of non-animal methods and promote a full transition away from testing on animals.

Willing to travel internationally as well as attending virtual sessions, you will represent the organisation at regulatory bodies and in other arenas. You will proactively promote the organisation’s position on animal testing with regulators and other stakeholders.

Through the production of high-quality scientific material and support to the organisation, your contribution will significantly help advance the agenda of ending all experiments using animals.