Senior event manager jobs in London, greater london
Are you a major gifts fundraiser ready for a new and exciting opportunity? If so, read on!
Associate Director of Advancement, UK & Europe
Employer: Arizona State University Foundation
Salary: Up to £75,000
Location: Hybrid working – London and Home + Travel
Arizona State University is a new model for higher education – demonstrating excellence at scale with access. Today, ASU is the largest public university in the United States and has been recognised for eleven years as the most innovative university in the US. We believe that learning is for everyone.
We are recruiting a new Associate Director of Advancement to help shape the future of ASU in the UK and Europe. As Associate Director, you will have the opportunity to engage with a unique, vibrant, and fast-growing global community who are deeply dedicated to inclusion and global impact, seeking solutions to some of our world’s most pressing problems. You will be fundraising for dynamic priorities such as scholarships, centres and professorships, while also having the opportunity to co-create projects with donors, across the full spectrum of ASU’s schools and centres.
A key member of a small but crucial team in the UK, you will work remotely with teams of skilled and dynamic colleagues based predominantly in Phoenix, Arizona, as well as others around the world. You will also have the opportunity to travel across the U.K. and Europe to build relationships with HNWIs, trusts and foundations and corporate partners.
This is a chance to be part of an institution that is multicultural, diverse and inclusive, and whose alumni and friends are genuinely changemakers. You will be working for a truly global organisation with an outstanding reputation and almost limitless potential.
Closing date: No later than Midnight on Sunday 15 February 2026.
N.B The right is reserved to change the deadline so please submit your application at your earliest convenience to avoid disappointment.
The ASU Foundation has retained Constellate, an executive search firm, to assist with this search. Candidate review will continue until the position is filled.
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
Diversity and Inclusivity ASU Enterprise Partners proudly stands beside ASU and commits to building a more inclusive culture that supports diverse identities. We are working to recognise and address our shortcomings and hold ourselves accountable for setting and achieving thoughtful goals, initiatives and metrics.
We welcome applications from all suitably qualified persons, and all appointments will be made on merit. Should you require reasonable adjustments made to the recruitment process, please let us know.
No agencies please
If you would like to have a confidential discussion about the role, please email info (at) weareconstellate (dot) com
Please see attached candidate pack. Applications are by CV and covering letter.
We’re looking for a Creative Communications Lead to help shape how St Stephen’s communicates, both internally and externally. You’ll combine strategic oversight with hands-on delivery, creating high-quality design, social media, and film content that brings our vision and ministry to life.
This role is ideal for someone with a passion for creative communication, strong practical skills, and the ability to turn ideas into engaging, impactful content
St Stephen’s is a vibrant Church of England church in East Twickenham.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with Lesley Hynes Fundraising (LHF), a highly regarded fundraising consultancy specialising in charitable trusts and foundations. Led by founder and Managing Director Lesley Hynes, who brings over 30 years’ specialist experience, LHF works in close partnership with inspiring charities across the UK, delivering expert strategy and hands-on fundraising that creates real impact across causes including social justice, health inequalities, environmental protection and community support.
This Trusts Fundraiser role offers an exciting opportunity to join a collaborative, fully remote team with a long-standing track record of delivering exceptional service to charity clients. The postholder will deliver vital trusts and foundations fundraising across a diverse range of causes, contributing to the highest standards of fundraising practice within a supportive, ambitious and growth-oriented environment that values creativity, expertise and professional development.
Key Responsibilities:
- Develop and implement strategies to maximise trust and foundation income for client charities.
- Conduct detailed prospect research and maintain accurate records of funding opportunities.
- Prepare compelling grant applications and assist with funder reports and monitoring requirements.
- Support the organisation of events and attend external meetings with trust and foundation representatives as needed.
- Contribute to team capacity by providing expertise and additional support to colleagues.
- Maintain accurate client and fundraising data in line with GDPR and data protection legislation.
- Assist the MD in ensuring compliance with all relevant fundraising regulations.
- Keep up to date with trust landscape developments and fundraising best practices.
- Support business development activities, including website and social media updates.
Person Specification:
- Proven experience (minimum three years) in trust and foundation fundraising, ideally within small/medium charities.
- Track record of securing grants of £300,000+ annually.
- Ability to build and manage relationships with key funders and stakeholders.
- Exceptional written and verbal communication skills, with strong attention to detail.
- Skilled in research, data management, and analytical tasks.
- Capacity to interpret complex financial and grant information.
- Organised with good time management and the ability to work independently under deadlines.
- Strong interpersonal skills to collaborate effectively with diverse teams and clients.
What’s on Offer:
- Salary: £34,000-£44,000
- Location: Remote
- Contract: Permanent
- Fantastic Benefits Include: 5% employer pension, Healthcare Cash Plan, annual wellbeing budget and regular investment into training & personal development
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
At British Heart Foundation (BHF), data plays a central role in driving insight, innovation and meaningful impact. As part of our evolving Azure Databricks platform, the Data Engineer will be our product expert contributing to a product that is continuously developing, helping the organisation make better, faster and more informed decisions in support of life saving research.
You’ll help drive our highly advanced Azure Databricks platform that delivers fast, reliable insights across the business. You will build and optimise data pipelines, ingest and transform diverse data sources, design new data solutions, and champion emerging technologies, all while focusing on continuous improvement, it’s a chance to solve complex challenges, shape a growing innovative product, and make a real impact.
Proactive, you’ll operate with a strong sense of initiative, designing and building new data pipelines, organising data and making it accessible for advanced analytics that support research and health projects through data driven insights. Working closely with the Health Insights team, ensuring that high quality, well-structured data underpins the analysis, modelling and evidence that drives BHF’s mission.
This role combines deep technical expertise with strong interpersonal communication, contributing to a collaborative team environment while helping colleagues understand and make the most of the platform’s capabilities.
About you
As our ideal candidate, you'll have:
• Microsoft certified Azure Databricks engineer and knowledge of Databricks Unity Catalogue with proven experience building and maintaining scalable Data Lakehouse pipelines.
• Strong programming experience across SQL, Python, R, Java and Scala, with excellent problem solving skills and experience investigating issues and delivering high quality data solutions using Git/GitHub best practices.
• Hands on experience in data modelling, data warehousing and ETL processes, with a solid track record of integrating, transforming and orchestrating data from a wide range of internal and external sources.
• A proactive, self starting approach to producing new data pipelines, ensuring data is well organised, high quality and readily accessible for data scientists.
• Strong analytical and problem-solving skills, confident in simplifying complex issues and delivering clear, structured outcomes.
• Excellent communication and collaboration skills, able to build strong working relationships with the Health Insights team and wider stakeholders with commitment to continuous improvement.
• Effective time management skills with previous experience balancing multiple priorities and managing out ambiguity, identifying and mitigating risks.
• Excellent planning, organisational and interpersonal skills enabling to deliver results to deadlines.
• A positive can-do attitude, enthusiasm and willingness to learn.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Benefits and development
We offer our staff generous benefits, such as:
• 30 days annual leave plus bank holidays.
• Private medical insurance, dental health cover, and money towards gym membership.
• Pension scheme with employer contribution up to 10%.
• Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
• Life assurance.
• Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out What we offer – Benefits and Development pages.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We are looking for an Advice and Wellbeing Administrator to provide high quality administrative support to the Advice & Wellbeing team. The role will provide support to our expanding prevention and intervention programmes such as our Active Bystander Programme, including overseeing the enquiries, scheduling, and workshop administration. This role may also include triaging Advice Service and Sexual Violence Liaison Officer enquiries, booking appointments, maintaining electronic records and providing administrative support to the Advisors/Officers.
Have you got excellent verbal and written communication skills? Are you able to understand and work within policies, procedures and regulations? If the answer is yes, then we want to hear from you.
Our ideal candidate will manage the various shared email inboxes and ensure that enquiries are responded to in a friendly, effective and efficient manner. The right candidate will handle personal information in a sensitive manner and in accordance with policies and procedures around confidentiality and data protection. The successful role holder will also work collaboratively with other members of the team to ensure that an outstanding Advice Service and wellbeing projects are provided that meet the needs of UCL students.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Media Officer
Are you an excellent storyteller with a passion for public engagement and making a difference? Do you thrive in a fast-paced environment where no two days are the same?
The Methodist Church is looking for a talented and proactive Media Officer to join our busy and ambitious Communications Team.
This is an exciting opportunity to help shape the national voice of one of the UK’s largest Christian denominations, ensuring that we tell stories of a Church that is called to be growing, inclusive, justice-seeking and evangelistic, reaching people in meaningful and engaging ways.
You will be at the heart of media operations - driving national press coverage, responding to breaking news, and crafting compelling stories from around the country that highlight the Church’s mission and values.
You’ll have excellent skills in finding and telling stories, in print and through audio and video. You’ll have experience working in a busy press office or newsroom and be willing to travel.
This role offers the chance for you to make a real impact – sharing powerful stories of transformation, faith, and social justice across national platforms. You’ll be supported by a highly skilled, passionate and welcoming team, with plenty of opportunities to grow and develop professionally.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities. Please note that this is a post which includes Welsh language work for which the ability to speak and write in Welsh to a high standard is essential.
The successful applicant will be required to live either within or close to either District and will be expected to travel extensively across both Districts and beyond for work purposes.
Closing Date: 22 February 2026
Interview Date: 3 March 2026. Interviews in person in London
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
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HR Assistant (fixed term - maternity cover) Location: Astolat – with opportunity for hybrid working Within ACS core office hours (8am – 6pm) Salary: Band Q: £27,536 – 29,191 (annual FTE, will be pro rata’d based on working hours) Hours of Work: 24 hours per week (0.67 FTE). Flexibility will be required to meet the evolving needs of the organisation (occasional evening & weekend). Role Overview The HR Assistant is responsible for delivering efficient and accurate HR support across the organisation. This role manages employee and volunteer records, oversees recruitment and onboarding processes, coordinates training and development activities, and ensures compliance with HR policies and procedures. Acting as the first point of contact for HR queries, the postholder plays a vital role in supporting a positive employee experience and upholding Action for Carers’ values of Focus, Inclusion, Respect, and Excellence. Person Specification – Experience, Knowledge & Skills Essential Essential Experience
Essential Knowledge
Essential Skills
Desirable
Key Responsibilities HR Administration
Attraction & Selection
Engagement, Training & Development
Employee Relations & HR Policies
General
To Apply If you feel you are a suitable candidate and would like to work for Action for Carers, please click apply to be redirected to our website to complete your application. |
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Subject Lead - Physical Education (maternity leave cover)
Remote (UK-based) | Full-time | Salary: £76,313 + benefits (including 4.5 day week and 11% employer pension)
Do your best work, for the right reasons.
We’re looking for an experienced Subject Lead for Physical Education to join Oak’s Education Team, leading the development and continuous improvement of high-quality PE curriculum resources in partnership with subject experts and delivery organisations.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
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Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
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Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
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Investors in People Gold - through external accreditation and colleague feedback
About the Role
In this role, you’ll lead the development and continuous improvement of Oak’s Physical Education curriculum, working closely with delivery partners to ensure high-quality resources are produced and delivered at pace. You’ll act as the subject authority for PE, using your expertise to assure quality, guide decision-making and support strong, productive partnerships.
You’ll be comfortable taking ownership of delivery, addressing challenges when they arise, and balancing quality with momentum. We’re looking for someone who enjoys working collaboratively, communicates clearly and respectfully, and is confident working with senior colleagues and external partners to get the best outcomes for pupils and teachers.
What You’ll Be Doing
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Responsible for the continuous improvement of full curriculum packages in Physical Education (PE).
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Maintain specialist expertise in PE and be the authority across Oak and more widely across the sector.
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Establish strong relationships with the PE subject community.
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Represent Oak externally at conferences, webinars and subject leadership events, both in-person and online.
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Manage individual curriculum partner relationships and contract performance management.
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As a member of the Oak Team, contribute to the planning and culture of the organisation.
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Work in cross-functional and product oriented squads with colleagues from across the organisation, as required.
What We’re Looking For
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5+ years experience of teaching and/or leadership in your subject area.
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Extensive knowledge of latest research and practice in curriculum design, instruction and assessment in your subject area.
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Hold qualified teacher status (QTS) with direct experience of teaching in a school/schools in England in Key Stages 1, 2, 3 or 4.
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Experience of teacher development e.g. Head of Department (Secondary); Subject/Phase Lead (Primary); University PGCE or SCITT mentor/lead.
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Proven success managing high profile and sensitive senior relationships.
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Experience of curriculum design and delivery in both primary and secondary phases (desirable).
An enhanced DBS check may be required for this role.
The successful candidate will have a desire to contribute in all areas to ensure Oak is successful. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.
Our Benefits
If you're joining us from a school, here’s what you can expect in a role that’s still rooted in education, but shaped for flexibility, balance, and impact beyond the classroom.
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25 days annual leave, plus one extra day for each year of service (up to 28).
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Additional Oak closure days over Christmas/New Year to give you a nice festive break.
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11% employer pension contribution (with no minimum employee contribution, which can be varied as you choose). Please note this is a workplace pension rather than the Teachers’ Pension Scheme.
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A 36-hour working week (not tied to term-time patterns or school-day hours), with half-days on Fridays or every other Friday off.
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Fully remote working - we’ll support your home set-up and offer coworking options if preferred.
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Twice-yearly 'whole Oak' in-person offsites to collaborate, connect, and have fun, as well as some role/team-based in-person events
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A culture that genuinely supports flexibility, autonomy, and trust.
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
We use the Applied recruitment platform to help reduce bias in our hiring process.
Key Info
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Location: Remote, but you must be based in the UK with the legal right to work here.
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Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time.
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Closing date: Friday 13th February 2026, 12 noon.
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We’ll be reviewing applications as they come in and may close the role early.
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
Next steps
You’ll answer some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).
If you are shortlisted, we’ll invite you to the next stage, which will consist of a one stage remote interview which will include a short task. The task and interview questions will be emailed to you 3 hours before the Zoom call.
We love giving feedback, so at the end of the application process, we'll share how well you performed.
Interviews will be held on Tuesday, 17th February and Wednesday, 18th February.
We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, please submit your application promptly to avoid missing out.
We are an equal opportunities employer.
We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Shieldfield Art Works (SAW) is a project of the Methodist Church in Newcastle upon Tyne which is seeking the wellbeing of the city through creative practice. We are seeking an experienced, enthusiastic individual to build up Shieldfield Art Work’s fundraising programme and contribute to our strategy. This is a vital part of our work as we seek to become more sustainable and resilient in an ever challenging climate.
Our ideal candidate will have good experience in developing and implementing a robust fundraising strategy in order to take the strategic fundraising work of our community arts hub into a new chapter. You will also be able to articulate your active Christian faith, be able to explain SAW's Christian ministry and show ability to be able to write for both Christian and secular funders with different priorties.
You will need to be self-motivated and confident in your expertise. The role is suitable for candidates who are experienced in larger and multi-year applications to trusts and foundations (ideally in the cultural sector), developing individual giving campaigns and CSR channels, cultivating donor relationships and a good storyteller, to tell the story of and champion SAW. You must be motivated particularly by the social impact and outreach work that we deliver.
Closing Date: Tuesday 10th February, 10am
Location: At SAW/remote working
Contract Type: 12-month fixed-term
Period of work: March 2026 - February 2027
Rate of pay: £41,600 - £52,000 pro rata at 40 hours per week (£20-£25 per hour) based on experience
Number of days: 52 days, 8 hours per day
For full information on this role, including key responsibilities and person specification, please view the job pack.
About SAW
Shieldfield Art Works (SAW) is a project of the Methodist Church in Newcastle upon Tyne which is seeking the good of the city through creative practice. We are a team of artists who support others to be creative, and use our creativity to support others. We believe that the arts help us to articulate what it is to be human and that arts participation enables joy and flourishing in unique and unexpected ways. We are blessed with a gallery, workshop room and garden on our site in Shieldfield and so try to organise ways for these assets to be a blessing to our local community.
As a Christian organisation we believe each and every person has inherent worth, bearing the image of our creator. This motivates us to listen to and seek out those whose stories may not be being heard, so that we may better understand and love those around us.
We are particularly committed to our area of Newcastle, Shieldfield, just east of the city centre. We devise and commission art projects that tell Shieldfield’s story, and consider how stories from our local area relate to life outside of Shieldfield. In attempting to reflect a God who is interested in all areas of life, we are interested in the micro to the macro – art that speaks truths about the human condition, to art which speaks to the condition of our planet, and everything in between.
Our site in Shieldfield comprises a gallery, workshop room and community garden, from which we run:
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Four sessions of Painting for Fun each week
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Twice monthly Craft Action Collective sessions
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Gardening sessions (Shieldfield Grows) every week, with a pause in winter
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SAW Reflects events which provide time and space for deep thinking and conversation
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A programme of exhibitions in our gallery that changes throughout the year
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Our community garden is open to visitors all year round.
Shieldfield Art Works is a project of the Methodist Church in Newcastle upon Tyne, which is seeking the good of the city through creative practice



The client requests no contact from agencies or media sales.
Sevenoaks School is currently seeking to appoint a Database & Insights Officer (Advancement Services) (Full-time, all year round).
We are looking for an enthusiastic and collaborative individual to join the Foundation team at Sevenoaks School. This successful candidate will have experience of handling large data sets containing sensitive personal information and do so while working under pressure. Familiarity with financial reconciliation and liaising with Finance teams is desirable.
Please see Job Description above for full details about the role.
Please Note
For applicants applying from other job boards, please ensure you get diverted to the website that contains our application form.
For applicants applying directly on the support staff vacancy page of the Sevenoaks School website, please click on ‘Read more’ alongside the role you are applying for and then click on ‘Apply Now’ (Blue button) on the next page that appears and follow the instructions.
To be considered, you will need to complete the full application form and also attach an updated CV.
The closing date for applications is 24/02/2026 at 23:59. The School retains the right to interview suitable applicants and appoint before the deadline.
At Sevenoaks School our mission is to ensure that students secure their full potential. We prepare young people for life in a modern, global society and seek to provide every student with excellent role models. Having a diverse staff enhances our school community and we warmly welcome applicants from all backgrounds.
Sevenoaks School is committed to safeguarding and promoting the welfare of children, and therefore, the offer of employment is subject to the satisfactory completion of a number of background checks including but not limited to an enhanced DBS check with Children’s Barred list check, the taking up and verification of references and the verification of career history and fitness to undertake the role, as well as an online check. Registered Charity No. 1101358.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 10 February 2026
Ref 7289
Save the Children UK is looking for a customer-focused individual with proven IT service desk and technical support experience to join as our Service & Support Analyst.
Working closely with colleagues across the organisation to deliver high-quality, responsive digital, data and technology support, you'll play a crucial role in enabling teams to work efficiently and maximise impact for children.
This is a full-time role (35 hours per week), Monday to Friday, based at our office in Farringdon. Working hours are on a shift basis between 08:00 and 18:00. Typical shifts include 08:00–16:00, 09:00–17:00, or 10:00–18:00, with some variation within these times.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Service & Support Analyst, you will be a key member of the Digital, Data and Technology (DDaT) function, providing first and second-line support to colleagues across Save the Children UK. You will ensure that technology services are reliable, accessible and easy to use, helping staff to do their jobs effectively.
You will troubleshoot incidents, fulfil service requests, work closely with suppliers and technical teams, and play an important role in improving service quality, user experience and operational efficiency.
In this role, you will:
- Provide 1st and 2nd line IT support to colleagues, managing incidents and service requests in line with agreed SLAs and ITIL processes.
- Support the installation, configuration and maintenance of desktops, laptops, mobile devices, peripherals and software.
- Work with third-line teams and external suppliers to resolve technical issues and reduce repeat incidents through effective problem management.
- Take ownership of support tasks, contributing to continuous improvement of processes, documentation and knowledge bases.
- Deliver clear, customer-focused communication and hands-on IT support, including supporting senior leaders to ensure a seamless IT experience.
- Maintain accurate IT asset and software licence records and support the setup and delivery of IT services for internal events and programmes.
About you
As well as bringing strong technical support expertise, you'll be passionate about promoting a culture of internal customer focus and customer service through your role.
To be successful, it is important that you have:
- Proven experience working in a 1st and/or 2nd line IT support role within an ITIL-based service environment.
- Strong technical knowledge of desktop and mobile hardware, operating systems, and modern workplace technologies, including Office 365 (user and resource administration, SharePoint site administration, Teams/Planner setup).
- Experience supporting and troubleshooting applications and user accounts, with experience in administering Active Directory.
- Experience in troubleshooting, repairing and upgrading hardware, including desktops, laptops and mobile devices.
- Network booting (PXE), SCCM and command line experience.
- Excellent customer service and communication skills, with the ability to explain technical issues clearly to non-technical users.
- Strong organisational skills, with the ability to prioritise workload, manage incidents effectively, and work collaboratively across teams.
- A proactive, improvement-focused mindset with a passion for technology and delivering a positive customer experience.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working: On-site - this role will be based at our office in Farringdon, London. This is a full-time role (35 hours per week), Monday to Friday, based at our office in Farringdon 5 days per week. Working hours are on a shift basis between 08:00 and 18:00. Typical shifts include 08:00–16:00, 09:00–17:00, or 10:00–18:00, with some variation within these times.
Out of hours working
From time to time, you may be asked to work outside normal business hours, such as in the evening or at the weekend, to support activities like system upgrades or maintenance. This is expected to be infrequent (usually no more than four times a year) and we'll always give you as much notice as possible.
In exceptional situations, such as a major emergency, humanitarian response, cyber attack, or total system failure, you may be asked to temporarily adjust your working hours to help manage the situation.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.


