Senior Event Officer Jobs in Farringdon, Greater London
We’re looking for a new Business Operations Manager to ensure the smooth running of our social enterprise, Data Orchard CIC. Applications will be particularly welcomed from those with knowledge and expertise in business processes - particularly small businesses. The ideal person will be focused and organised, experienced in using a variety of digital tools, good at working and communicating with a range of people, resourceful, and a problem-solver.
Here at Data Orchard CIC, you're encouraged to be yourself. We promote and celebrate diversity and welcome applications from people who are neurodivergent, of global majority ethnicity, trans or non-binary, disabled, or however you might identify. You don't have to have all the experience and knowledge we have listed, as long as you are willing to learn.
Data Orchard is a social enterprise with a small team of employees, associates, and board members. We enable organisations working for social and environmental benefit to get better with data. Our clients are primarily charities, social housing providers, public sector bodies, and other nonprofit organisations. We work directly across the UK on around 30-40 projects a year. We reach and engage thousands more around the world, through our events, tools and resources, and online communities.
If this sounds like something you want to be a part of, please check out the full job description and the key attributes we’re looking for in this role and apply online and upload your CV before the deadline of 23h59 on Monday 1st July 2024.
We enable organisations working for social and environmental benefit to get better with data.
The client requests no contact from agencies or media sales.
Victim Support is proud to have been commissioned in Cumbria to provide support for victims of all crime, whether or not they have reported to the police.
The service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be busy and fast paced receiving referrals and calls of varying nature from a variety of people, and working to provide an offer of support by a victim's preferred method and time of contact.
We have an opportunity available and are looking for dedicated, passionate and empathetic person to join and enhance our team as an Initial Support Agent (known internally as a Triage & Early Interventions Officer), this role is working 37.5 hours per week and is home-based.
What We Offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
The role of Triage and Early Interventions Officer (TEIO) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the service in Cumbria.
As a TEIO, you will;
- answer incoming calls, speaking to those affected by crime & manage a caseload
- make outgoing calls, assess needs and risks and action plan with callers
- work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
- liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
- work with the wider team to ensure an effective, trauma informed service is given to those affected by crime
You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Knowledge & Information Manager
Salary: £38,000 - £42,000 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Flexible/Hybrid/Remote with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days annually.
Join Our Team!
We have an exciting opportunity for an experienced Knowledge and Information Manager to lead our recently expanded Knowledge and Information team. In this role you will have responsibility for leading the development of our highly regarded information and resources, to support, and empower everyone affected by Crohn’s or Colitis. This includes our evidence-based online and printed publications, web content, research summaries and other information, ensuring it is relevant, and accessible to all.
You will be driving new initiatives and developing tactical plans for the team which meet our strategic objectives.
You will be a member of the charity’s Management Development Forum, providing leadership across the organisation and liaising with the Senior Leadership Team and contributing to the leadership, planning and delivery of cross-team projects.
Benefits of Working for Crohn’s & Colitis UK
If you’re successful, you will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
About You
You will be skilled in the translation of complex medical and health information into engaging and accessible patient information, and have experience of working with patients and healthcare professionals to develop information resources in line with recognised standards.
You’ll be:-
- Managing the development of Crohn’s & Colitis UK’s repository of evidence about Crohn’s and Colitis.
- Experienced in appraising research and translating this for patients and the public
- Proficient in measuring the effectiveness of a promotion and dissemination and use of information
- Working with both our external and internal stakeholders.
- A skilled multi tasker, able to prioritise and meet deadlines.
- And you’ll have a calm, consistent and flexible approach to work with a commitment to equality, diversity and inclusion.
About Us
We're the UK's leading charity for Crohn's and Colitis.
Right now, an estimated 500,000 people in the UK are living with a lifelong disease that can profoundly affect their quality of life. And, because of the stigma surrounding these conditions, thousands of people are suffering in silence. But we are here to support and champion their cause. We are growing our amazing team to deliver new and ambitious plans, you couldn’t be joining us at a more exciting time!
If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.
How to Apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, please refer to the Recruitment Pack.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact jthe email stated within our Recruitment Pack
More details on this role and our Recruitment Pack containing the job description and person specification can be found on our website/
Closing Date: Wednesday 5th June 9.00am
Please note, applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Location: Hybrid home working and Office based (currently Hammersmith, likely move to Farringdon autumn 2024)
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with people who have current or recent experience of financial hardship and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, diversity, inclusion and belonging and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
Our vision is that everyone in the UK has financial security so they can thrive.
Our purpose is to offer support to those of us facing financial shocks and together challenge the systems and perceptions that cause financial insecurity.
This role involves supervising risk management, overseeing the charity’s approach to contracts, and leading a small team dedicated to enhancing business support throughout the charity. If you're passionate about making a difference and are ready to contribute to our purpose, we'd love to hear from you. Apply now and be part of a team dedicated to creating positive change.
About You
As our Group Head of Governance, you'll step into a dynamic role within our CEO Office, shaping the future of our organisation. You'll be instrumental in steering Turn2us and Elizabeth Finn Homes towards excellence in governance. Your expertise will ensure that we not only meet but exceed legal and regulatory standards, setting a gold standard in corporate governance. From board secretariat excellence to robust risk management, you'll lead the charge, guiding our organisation to new heights of efficiency and accountability.
With your exceptional communication skills and strategic mindset, you'll elevate our governance practices. Your commitment to equity, diversity, inclusion, and belonging will infuse every aspect of your work, fostering a culture of inclusion and dignity.
From managing board secretariat matters to driving continuous improvement in governance practices. You'll lead by example, inspiring our team to embrace operational excellence and embody our values. Together, we'll ensure that safeguarding is not just a policy but a guiding principle in everything we do.
If you're passionate about social justice and ready to take your career to new heights, we want to hear from you. Join us at Turn2us, where every day brings new opportunities to create a brighter, more equitable future. Apply now and be part of a movement that's changing lives, one step at a time.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of four days a month. Some roles, including the Group Head of Governance are required to be in the office more often than others and this will be agreed with the hiring manager upon starting.
Please note that all job offers are subject to two to three satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 11.59pm, 4th June 2024
Interview date: TBC
The client requests no contact from agencies or media sales.
Fundraising Manager – Income Generation and Marketing & Communications
Local Government Scale: P02 SCP 30-33 £38,936.70 to £41,961.97 pa FTE for 35 hours per week (pro rata for part time), including London Weighting plus 6% contributory pension. 21 to 35 hours per week. Permanent
Age UK Camden is a local, independent and innovative charity which has provided services to older people in Camden for more than 50 years through diverse and inclusive services. These services are highly valued by the residents of Camden and the voluntary and statutory sectors.
We are looking for a dynamic, experienced Fundraising Manager to work with us in Camden’s largest charity working with older people.
This will be an exciting opportunity to diversify your skills in order to manage a portfolio of work that ranges from Fundraising, Income Generation in areas such as our Charity Retail Shop, our Marketing and Communications and our Community and Corporate Engagement, You will line manage a dedicated and skilled team who work to deliver in all of these areas. You will also work closely with the CEO and the external bid writer who focuses on funding from Trusts and Grants.
The successful candidate will be experienced in a range of fundraising channels as well as having excellent communication skills in order to develop and maintain relationships with a wide range of audiences as well as internally with your team and the wider staff group.
We offer hybrid working but anticipate that the majority of the time for this role will be based in Camden. Age UK Camden offers a contributory pension, and season ticket or bicycle loan facility.
No agencies please.
Closing date: Friday 14th June 2024 5pm
Interview date: TBC
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're offering you the opportunity to become the Director of Education of the British Institute of Radiology (BIR), an international membership organisation for everyone working in imaging, radiation oncology and the underlying sciences.
As Director of Education, you'll play a pivotal role in shaping the educational direction of the BIR. It's a leadership position which involves overseeing the development of new initiatives, programmes and strategies to enhance the BIR’s educational offerings and outcomes, and the post-holder will be responsible for the strategic focus and financial performance of the BIR Education programme.
We're half way through our new five-year strategy, and the education team plays a key role in helping to ensure the BIR remains financially sustainable, offering education to more people, and helping expand the membership. The role has also recently been recently expanded to include leadership for two important new roles in Communications and Partnerships, and both positions will be responsible for leading and delivering their respective strategies as part of the wider strategy.
Our new Director of Education will be experienced in developing and implementing successful education strategies at senior level, which will include new business development, income generation or building revenue streams, as well as experience of creating, managing and reporting on budgets.
You'll have had experience of educational events as well as the development of online educational activities, such as virtual events, webpages or apps, and you'll be adept at managing projects and working with stakeholders to achieve outcomes. Finally, you'll also be an experienced line manager, capable of supporting, nurturing and bringing out the best in your teams.
Although we offer flexible working, it is envisaged that the successful candidate is able to work from our London office at least 2 days per week, between Monday to Wednesday. National and occasional international travel might also be required.
If you would like to find out more about this exciting opportunity, or to see a copy of the applicant pack, please contact Christian Turek, our retained consultant at Memcom Recruitment, details below.
Application is by CV and cover letter, and details of the closing date for applications are also included in the applicant pack.
For over 40 years, Green Alliance has played a central role in shaping the natural environment, climate and resources agendas in the UK and we are known for our cross-party influence and the clarity of our insights.
We are renowned for the high quality of our work, our experienced team and our collaborative approach, which has enabled us to develop excellent relationships at the highest level, with political parties, businesses, NGOs and academia.
We are looking for a new head of natural environment to really get to grips with complex climate change policy debates to produce incisive, punchy and compelling information for UK policy makers.
To succeed in this role, you will need to be a strong communicator who demonstrates genuine passion in this vitally important area.
In addition to excellent research capability, you will need to be able to lead our thinking on the challenge of significant land use and diet change for nature and climate. You will enjoy the detail and also show a broad understanding of the bigger picture around diet, farming, and climate adaptation. You must be familiar with the policy and political landscape on this agenda. Political acumen and understanding are essential to ensure the organisation's policy ideas land well and impact political audiences.
Ideally, you will already have a strong network in either the nature or farming sector, and it is essential that you have the ability to build relationships with politicians, environmental NGOs and other stakeholders, to secure support for projects and policy proposals.
This role involves the management of people and projects, and delivery of outcomes. It includes writing and pitching fundraising proposals, devising and delivering projects and ensuring outputs and events are effectively planned and executed to deadline. The ultimate goal will be persuading policymakers to adopt your proposals. You will line manage up to three junior staff.
Reporting to the strategy director, you will work alongside other staff in an in-house policy team comprising the executive director, research and strategy directors, heads of policy, senior advisers, advisers, analysts and assistants. You will work with the communications team on the production of outputs, events and media.
At Green Alliance we believe that a diverse team leads to higher quality policy development and advocacy for the environment. We value the breadth of lived experience of our staff and support people to thrive. We encourage applications from all sections of society, particularly those from working-class backgrounds and people of colour who are under-represented in the environment and think tank sectors, to help us achieve our vision of a green and prosperous UK for all.
Please note that we can only accept applications from individuals with the right to work in the UK. We are unable to sponsor working visa applications.
To apply: please see job pack.
Note: CVs will not be accepted.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Breakfast/snacks
Reports to: Chief Commercial Officer
Based: Battersea Park
Salary: £40k to £45k
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, Hybrid Working Pattern
DBS: Basic
Role Overview:
Reporting to the Chief Commercial Officer, the Customer Service Manager will be integral to the implementation, training, monitoring, and improvement of the new 5 Star Customer Service model being rolled out across all services within Enable – including but not limited to events, leisure facilities, an arts school, bereavement services, filming, health & wellbeing, parks and community development. The role will work closely with both Senior Management and operational staff to ensure that 5 Star Customer Service is at the heart of all interactions with our customers.
This role will suit someone who values exceptional customer service above all else with a personal history of working in it. Someone with exquisite attention to detail, and excellent interpersonal skills to work alongside a wide variety of services and staff. Someone who is excited by day-to-day variety and thrives in an ever-changing environment. Someone who enjoys bringing a vision to life and is tenacious with each step to get there. Ideally someone who has read Unreasonable Hospitality and was inspired.
Main Duties/Responsibilities:
- Conduct research and analyse customer feedback and data to identify areas for improvement
- Further develop and implement the 5-Star Customer Service strategy to improve customer interactions across multiple touchpoints and channels
- Design business-wide customer service processes, best practices, and KPIs to ensure consistent and exceptional service delivery across all Enable teams
- Develop and roll-out relevant training models
- Collaborate with all internal teams to align customer experience efforts with greater business goals and objectives
- Collaborate with marketing to improve digital customer service
- Monitor success and champion opportunities to consistently improve the brand experience
- Visit all services within Enable to assist with research, process implementation and relationship forming
The successful candidate will have:
- 5+ years of experience in customer service, experience or management, preferably in a hospitality or Not-For-Profit background
- Initiative and motivation to work autonomously and drive change within the business
- Excellent interpersonal and communication skills to interact with internal and external stakeholders
- Confidence and creativity to bring new ideas to the table
- A hunger for exceptional customer service, and the tenacity to create the change needed to achieve it
- Experience in motivating staff
- A flexible approach to working onsite in a variety of different environments
- Empathy, patience and approachability
- Ideally have read Unreasonable Hospitality!
This is an exciting opportunity to be a part of a company that positively impacts the community. If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with Action Against Hunger to find their Head of Communications.
As Head of Communications, you will have overall responsibility for growing our brand profile, furthering public interest in our cause and positioning us as an influential and trusted voice on hunger across the world.
You will lead a strategic, motivated and highly impactful team that has received investment in recent years. You will be comfortable developing strategy, planning and budgeting and take a ‘hands-on’ approach as needed. You will align our media outreach, content strategy and creative output, social media and digital activity to maximise engagement, influence, and income. You will oversee our Ambassador programme, maximising opportunities to raise awareness and generate income via high profile celebrity supporters. Your team will profile our sector-leading special events and leverage strategic partnerships to raise awareness and showcase partnership impact. Our recent investment in digital mobilisation is delivering at scale, and with your help, we will continue to bring communications, fundraising and advocacy teams together to inspire action and support.
Key Responsibilities:
· Leading the development and implementation of ambitious communication strategies that will generate long-term sustainable growth in engagement and brand recognition.
· Leading a motivated, skilled and passionate team of 9 people that is driven to collaborate and maintain a high level of performance. Ensuring staff are developed, invested in and wherever possible, retained.
· Developing a brand that builds trust and authority, reflects our tone of voice, draws on audience insight and puts the voices of affected communities at the heart of our communications.
· Driving organisational understanding of our key audiences and ensure we are developing and delivering content that is responsive, authentic and engaging.
· Ensuring that our media and PR outreach achieves organisational objectives and is targeted, effective and measurable.
· Overseeing a digital engagement strategy that supports the organisation’s strategic aims, including social media, website, email and SEO strategies.
· Overseeing the implementation of our Ambassador and Influencer strategies and leading the team to raise awareness, achieve policy change and raise funds via our work with celebrity ambassadors.
· Overseeing the organisational communications strategy for emergency appeals, including leading on the development of emergency appeal protocols and external communications in relation to Action Against Hunger’s membership of the Disasters Emergency Committee (DEC).
· Ensuring team targets and KPIs are met, objectives are commensurate to resource, and activities are delivered on time and to a high standard.
· Setting and achieving your department’s annual plans, budgets and reforecasts; managing an annual budget of £550k+ (including salaries) and line managing four direct reports: Senior Content Manager, Senior Digital Engagement Manager, Press and OR Officer and Senior Officer for Ambassador Relations.
Person Specification:
· Team and line management
· Strategy development and delivery for a communications department or team
· Demonstrable interest and/or experience in international development and humanitarian issues
· Brand identity development and management
· PR and media management
· Crisis media management
· Planning and managing projects within tight budgets and timeframes
· Experience in the development of marketing materials and significant campaigns
· Commitment to Action Against Hunger’s mission and values
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
About this role
The Head of HR and Operations is a new position within Sustain and will play a central role in the senior team. You will work closely with the Chief Executive, senior managers and line-managers to provide effective leadership on HR and operational matters. You will lead on creating and improving systems to help us work better; as well as helping Sustain cultivate and embed a positive working culture for the whole staff team. The role will include day-to-day management and ownership of HR matters, processes, recruitment, staff training, skills development and performance management. The role will also lead on the internal people, skills and culture aspects of our diversity, equity, inclusion and anti-racism work.
Sustain is seeking a highly experienced, professional, authoritative, motivated and committed individual, who is great at working with a team to pursue organisational objectives at a leadership level, whilst developing positive relationships across the whole staff team. We are looking for someone who is experienced, confident and competent to set up and improve systems and approaches. We are also looking for a person with several years of senior experience, relevant qualifications, and an understanding of working with a values-driven team of people in the not-for-profit or charity sector, the majority of whom have permanent contracts but fixed-term project funding.
The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation through the transition to better ways of working. The creation of this role follows a period of significant organisational change associated with hybrid working, unionisation and changes in the senior team. This role will benefit from a confident, professional, diplomatic, values-led, collaborative and solutions-focused approach.
The role will not manage a team directly but will work closely to support senior leaders and colleagues who have previously undertaken key HR and operational duties, including Sustain’s Chief Executive, Head of Finance (who will line manage this role) and Finance and Administration Officer. They will also work closely with others on the management team and report to Trustees.
As with all senior roles at Sustain, we expect the person appointed to this role to commit to working mainly at the Sustain office during their probationary period, and thereafter for half of working hours, whilst still benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and mental health benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.
Tasks and responsibilities
With a solid understanding of the organisation’s staffing needs, the Head of HR and Operations will work closely with the Chief Executive, Head of Finance and other senior managers to:
- Help Sustain offer good employee contractual terms, processes, employment rights and HR support.
- Implement and develop systems, activities and ways of working that cultivate a positive working culture for the staff team, volunteers and interns, and other people that we work with.
- Oversee implementation and evolution of Sustain’s HR policies, guidance and procedures.
- Lead development and implementation of Sustain’s approach to personnel management, on matters such as performance (e.g. objective setting and work planning), personal development, staff progression, skills, training and learning.
- Review and improve Sustain’s approach to recruitment and induction for staff members, volunteers, student or work placements and paid interns.
- Leading on Sustain’s diversity, equity, Inclusion and anti-racism work, where this relates to recruitment, induction, probation, workplace culture, operations, people and learning, working with and supported by the Core Diversity Group.
- Recording and communicating Sustain’s approach, principally through staff meetings; line managers training; HR processes; and editorial input, oversight and development of relevant chapters of the Staff Handbook, Line Managers Handbook, Recruitment Handbook and Management Handbook.
- Ensuring personal records are handled sensitively, respectfully and with appropriate confidentiality, in line with good organisational culture and data protection rules (GDPR).
In practice this will involve leading on or supporting the following areas of work:
Recruitment, induction and probation
Holding responsibility for overall recruitment and onboarding, induction and probationary approaches, to ensure a warm and inclusive welcome, fairness, consistency and compliance across the organisation. This will include:
- Leading on Sustain’s recruitment processes, supporting Line Managers in writing and grading job descriptions, managing recruitment in line with the ethos and procedures in our Recruitment Handbook, and supporting cultivation of a pipeline of exceptional and diverse candidates.
- Developing, refining and implementing Sustain’s approach to recruitment and our Recruitment Handbook, including streamlining and standardising the shortlisting and interviews process.
- Developing and ensuring high-quality and consistent implementation of welcoming, inclusive and productive induction and probationary period including
- Setting probationary objectives; review probationary training or other needs; and working with line managers to conduct probation reviews.
- Developing the concept of ‘foundation skills and knowledge’ to contribute to the way Sustain develops our induction and probation and creates opportunities for new entrants.
- Helping develop, implement and innovate on recruitment for diversity and overcome barriers to participation, especially for people from diverse ethnic and socio-economic backgrounds.
Support for Line Managers
- Ensuring a high quality and consistent approach to line management across the organisation, including development and implementation of standards, key tools and training, working with the Line Managers Forum and developing the Line Managers Handbook.
- Coordinating the quarterly Line Managers Forum a well as participating in this group, to develop a shared approach to strategic matters; organisational culture and staff development; and helping to cultivate Sustain-style leadership at all levels of the organisation.
- Arranging or providing support, advice, and training for Line Managers, including inducting new Line Managers, and supporting all Line Managers to implement key policies, guidance and support the people they manage in a fair and consistent way compatible with Sustain’s values, organisational needs, good HR practice and open communication.
- Ensuring that one-to-ones and annual appraisals happen consistently and effectively, that good records are kept and that the organisation learns from these and takes forward actions arising.
Staff development, learning, progression and performance management
- Working with managers to ensure high-quality objectives and workplans are prepared for all staff members, reviewed and managed effectively.
- Working with Line Managers to understand and respond to staff skills, needs, progression opportunities and needs or aspirations for personal development.
- Supporting implementation of Sustain’s approach to progression. Note: This area is currently under development as part of a wider Progression Review, and the outcome may include, for example, the Head of HR and Operations ensuring high-quality and consistent processes such as objective-setting, performance review, job grading, sector benchmarking, appraisals and appeals.
- Ensuring all staff are benefiting from personal development opportunities (informed by Sustain’s personal development framework and other assets), and regular opportunities with their manager to review progress against objectives, skills and learning, personal development and wellbeing.
- Leading on the annual appraisal process, ensuring it is consistent and useful and enables staff to develop for themselves, their teams and the wider organisation.
- Building a culture of learning including helping to manage a (small) learning and development budget and helping staff to take up opportunity for learning including:
- coordinating the annual staff training programme covering ‘core skills and learning’, alongside other learning opportunities.
- organising internal and external training and learning opportunities for staff, e.g. webinars, in-person sessions, skills-share sessions, visits, strategy sessions and similar.
- championing use of Sustain’s Volunteering Days for climate and social justice.
Staff team, culture and IWGB Trade Union group liaison
- Ensuring Sustain’s staff culture remains vibrant, creative and welcoming, maintaining Sustain’s friendly, collaborative and flexible approach, while ensuring appropriate policies and procedures are implemented to guarantee the continued high quality of our work, ensure accountability and support people to flourish.
- Leading on staff health and wellbeing projects and ensuring appropriate support for staff relating to physical and mental health.
- Facilitating and fostering open communication and staff consultation processes throughout the organisation; working with colleagues to ensure regular opportunities for staff to connect, reflect and celebrate success.
- Running staff consultations, including collating and presenting the findings, examining options, and developing recommendations for senior managers and Trustees, to inform decision-making.
- Carrying out regular staff satisfaction surveys to monitor employee wellbeing, engagement, safeguarding, satisfaction and to measure effectiveness of line management, and to provide key data to the organisation to inform decision-making, including in relation to Sustain’s diversity, equity, inclusion and anti-racism commitments.
- Participating in staff meetings and reporting to colleagues on key developments.
- Joining senior managers in regular meetings with the Union Liaison Group.
HR and employment contract management
- Working closely with the Head of Finance and senior managers to issue, track and communicate with staff regarding employment contracts, e.g. funding situation, precarity and contract extensions.
- Advising and supporting senior management on employment matters; and how to apply the appropriate organisational values and policies within the legal and ethical framework.
- Working closely with the Head of Finance to support completion of payroll and pension processes.
- Managing potential redundancy and/or end-of-contract processes in line with employment legislation and internal policies; and ensuring that redeployment opportunities are fully considered throughout.
- Managing and reviewing staff records on all absences, to include (but not limited to) annual leave, parental leave, compassionate leave and sickness absence leave, and providing up-to-date information to staff, Line Managers, senior managers and Trustees to enable review and decision-making.
- Helping to manage freelance and consultancy or partnership contracts led by others.
- Maintaining and developing Sustain’s HR information system to manage (including opportunities for further automation), for example, annual leave, absence, and general HR records.
- Supporting Line Managers to conduct exit interviews (or conducting them personally) to ensure routine actions are performed, handover is completed effectively, feedback is captured, lessons learned, and changes implemented where appropriate.
- Helping to manage complaints, grievance and safeguarding processes, working closely with senior managers and the Chief Executive.
- Working with senior managers and Line Managers to ensure that Sustain’s Dignity and Respect Code of Conduct (anti bullying and harassment; safeguarding) is referenced in key places, processes and training, to ensure that this is well understood and treated as a priority.
Policies, guidance and procedures
- Ensuring that Sustain policies, guidance and procedures remain up to date, relevant and legally compliant, supportive to members of staff and in line with Sustain’s needs, constraints and values.
- Ensuring that Sustain’s has organisational statements, policies and guidance that help us to achieve our goals, and to demonstrate, communicate and promote good practice.
- Implementing and managing an HR calendar for compliance checks, policy reviews on existing and future HR policies and procedures, and how this relates to HR and legal good practice, financial analysis, benchmarking, staff consultation and/or Trade Union negotiation.
- Supporting review in areas of concern, for example Sustain’s sickness and absence policy, recording information on patterns, impact and costs, to enable well-informed review of options.
- Carrying out remote working assessments, along with the relevant Line Managers (these are currently based on self-reported information from staff members, not on-site visits).
- Supporting senior managers in Trade Union consultation and negotiation processes, in line with the Trade Union recognition agreement and agreed protocols for the timely provision and consideration of information, transparency, consultation, negotiation and decision-making.
- Providing or commissioning sector benchmarking data, analysis and recommendations to inform decision-making, using the methodology agreed with Trustee oversight, on matters such as pay, annual leave, parental leave, sick leave, and other financial and non-financial staff benefits.
- Communicating and liaising with and consulting the IWGB Trade Union group and wider staff team on key developments in relation to staff development, pay, benefits and working conditions.
Diversity, equity, inclusion and anti-racism
- Being an active member of the Diversity Core Group, which meets regularly to oversee implementation of diversity, equity, inclusion and anti-racism work, with particular attention in this role on recruitment for ethnic diversity and a culture of equity, inclusion and anti-racism.
- Serving on, or taking a lead on, one or more task-and-finish groups to implement relevant initiatives in relation to our DEI and anti-racism commitments.
- Overseeing data collection and reporting, including submission to relevant bodies either for accountability or recognition (e.g. annual Diversity Progress Report; quarterly reports to Trustees; The RACE Report; Living Wage Accreditation).
- Development of HR policies, recruitment, induction and staff management culture and processes to help ensure Sustain is fair, accessible, inclusive and anti-racist in its practice.
Volunteers, paid interns and student placements
- Developing and leading on Sustain’s approach to working with volunteers, student placements, paid internships and similar employment relationships.
- Ensuring consistency and clear communication across the organisation.
- Reviewing the experience of volunteers and interns, and helping Sustain to take action to ensure that people have a positive experience and gain experiences and skills that they need.
Personal specification
Essential:
- Five years of hands-on professional experience as an HR generalist including some experience of working in a similar size organisation.
- CIPD qualification level 5 or equivalent.
- Sound knowledge of UK HR and employment legislation, and implementation of this in good practice.
- Confidence, experience and authority to take a leadership role on HR and operational matters, working with the Chief Executive, Trustees and senior managers.
- Experience at a senior level advising and briefing a senior management team and/or board, especially in a charity or other values-led workplace.
- Proven experience of leading on development and improvement of significant areas of HR and/or operational work, from inception to implementation.
- Experience of end-to-end management of staff team members and their development: recruitment, skills and training, personal development, performance, wellbeing and HR processes.
- Experience of developing skills and learning plans and commissioning and/or delivering learning opportunities including training, workshops and/or coaching.
- Strong problem-solving skills, and negotiation skills and the ability and confidence to provide authoritative, insightful and constructive advice.
- Excellent oral and written communication skills in fluent spoken and written English.
- Proficiency with computer software and records management.
- Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines, while having the judgment to know when to consult before proceeding.
- High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with a team.
- Demonstrable commitment to diversity, equity, inclusion and racial justice.
- Experience or understanding of working in a unionised organisation.
Desirable:
- Experience of researching, commissioning and/or analysing sector benchmarking data.
- Experience of managing an external service provider to deliver relevant data and recommendations.
- Experience of managing employment contracts to improve employee information and job security where funding is short-term and project-based, with insights into good practice.
- Experience of delivering training and/or guidance to improve HR functions delivered by line managers.
- Experience of running training, workshops and facilitating meetings and events for staff.
- Insightful experience of helping an organisation manage HR and/or operational change effectively.
- Experience of establishing metrics to track performance over time.
- Experience of working in an organisation funded mainly by project grants.
Diversity
The person appointed will contribute to the mutually supportive culture of Sustain (including colleagues, partners, participants and audiences) in which equality and diversity are not just respected but promoted. Visit our website for some useful advice if you are applying for a job at Sustain.
Sustain is recruiting for this role as part of our Ethnicity Confident and Disability Confident schemes. Applicants who meet all the essential criteria, and who let us know voluntarily (via our Equal Opportunities Monitoring Form) that you would like to be considered in this way, will have an enhanced chance of gaining a first-stage interview.
Sustain welcomes applications from everyone regardless of age, gender, ethnicity, class, socio-economic background, disability, sexual orientation, gender identity, religion and/or belief. We are happy to discuss and consider flexible working at the point of hire. We particularly encourage applications from people from ethnic minority backgrounds, people with diverse identities related to gender and sexuality, and people with disabilities. This is because these groups are currently underrepresented at Sustain. Where two or more candidates are judged to be of equal merit, priority may be given to a candidate who belongs to a group less represented at Sustain.
Using Anonymous Recruitment
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£41,200 (pro-rata) + 6% pension contribution
21-35 hours per week
We're looking for a passionate and experienced Fundraising Manager to lead our fundraising strategy. You will work closely with our CEO and Fundraising Officer to raise funds from a range of sources to support our work with refugees, asylum seekers and migrants. You will also ensure that LRMN has positive relationships with funders and line manager the Fundraising Officer.
For more information, please refer to the job pack. To apply, please submit your CV and answers to the screening questions on Charity Job.
Deadline: 9am 24th June 2024
Interviews: Week commencing 1st July 2024
The client requests no contact from agencies or media sales.
The National Literacy Trust empowers children, young people and adults from disadvantaged communities with the literacy skills they need to succeed. Their research makes them the leading authority on literacy and drives all their work.
There has never been a more exciting time to join, with an ambitious Director of Fundraising focused on growth, a CEO brimming with ideas and energy, a compelling and unique case for support, and the whole organisation united behind fundraising.
The Corporate Partnerships team has seen impressive success over recent years with the team now bringing in more than £4 million annually from a range of partners including Chase Bank, Lancôme, KPMG, McDonald’s, Morrisons, Bloomberg and WHSmith.
This is a brilliant opportunity to work across a range of multi-faceted corporate partnerships at the 5 and 6-figure level. You will deliver exceptional stewardship focused on growing and developing relationships with existing partners securing ongoing and continued support.
As Corporate Partnerships Manager, you will:
- Account manage a diverse portfolio of corporate partners at the 5 and 6-figure level
- Create and deliver high quality stewardship plans for your accounts
- Research, write and pitch compelling funding proposals to renew and uplift existing partnerships
- Build strong relationships with all key stakeholders internally and externally
- Work with the new business team to ensure the seamless handover and onboarding process for new partners
Ideal skills and experience:
- Experience in managing a range of 5 and 6-figure corporate partnerships in the not-for-profit sector
- Strong relationship-building and interpersonal skills, and someone who can develop rapport with stakeholders of all levels forging effective and collaborative working relationships
- Ability to think creatively about corporate partnerships, identifying opportunities for uplift and increased engagement among existing partners, fostering a strong sense of connection to the charity’s mission
Benefits include:
- 39 days of annual leave per year (pro rata for part-time staff), made up of 28 days’ annual leave plus bank holidays and office closure from Christmas Day to New Year’s Day inclusive
- 8% employer pension contribution
- Enhanced maternity, adoption and shared parental leave and pay policy – after 1 year of service, employees are entitled to 12 weeks on half pay in additional to statutory entitlements, with two weeks of paternity leave at full pay (subject to qualifying criteria)
- Employee assistance programme
- Shopping and leisure venue discounts
- Discounted gym membership, dental plans and health assessments
Expert recruitment for fundraisers and charities.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- We are seeking a proactive, experienced professional who will work with the CEO to drive the implementation of our People and Culture strategy across the charity;
- You will work with the Leadership Team to develop a consistent, healthy working culture supporting a thriving, ambitious charity;
- You will ensure use of our planning system across the charity, which links strategy with the role of each staff member;
- You will manage a small HR and Governance team and provide practical support to managers including employment relations issues;
- We are looking for someone with experience of contemporary psychological approaches in the workplace as well as a strong interest in embedding equality, diversity and inclusion.
- This role will suit someone with strong experience as a People and Culture Business Partner or manager in a charity or similar, with the aptitude to flex to a wide range of tasks and the ability to manage a small team.
Salary: £50,547
Closing Date: Monday 17th June
Interview Date: Tuesday 25th June
Full job description can be found on our website
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Job Type: Full time, 37.5 hours per week, Monday to Friday
Contract Type: Permanent
Salary: £60,000 per annum
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance
Closing date: 10-06-2024
Are you a dynamic leader with a proven track record in fundraising, ready to inspire and empower a dedicated team to power funding forwards for PACT?
The fundraising team at Pact plays a crucial role in securing vital income to sustain our operations, develop our capacity, fund essential services, and maintain our independent voice. They cultivate both unrestricted funds and restricted income for special projects, innovation, and system change initiatives. Fostering strong relationships across the charity, they receive support from me, our CEO Andy Keen-Downs, and our Senior Leadership team.
As our current Head of Fundraising moves on to a CEO position at another organisation, we seek an exceptional individual to build upon her achievements. The role involves overseeing a team of five:
• Development Manager (Individual Giving and Parishes)
• Senior Development Manager (Trusts and Foundations) alongside a part-time Trusts & Foundations Fundraiser
• Senior Development Manager (Major Donors)
• Senior Partnerships and Engagement Manager (Corporate Partners)
The successful candidate will empower and guide their team to sustainably push forward with fundraising strategy and delivery, nurturing relationships with trusts, foundations, corporations, high net worth individuals, Catholic networks, parish communities, and individual supporters. We seek someone with a proven track record in fundraising, leadership skills to inspire their team, and managerial abilities to foster a cohesive team spirit and support personal growth.
In addition to leading and developing the fundraising team, the Head of Fundraising will be part of our collaborative Executive Team, working closely with colleagues in Communications and Engagement, Business Development, Finance, and across our Services regions and specialisms. They will also receive support from our Head of Faith in Action, who reports to the CEO, and collaborate with our Chair of Trustees, Professor Jim McManus, and other trustees. Our strategy emphasises shared objectives and teamwork.
What Pact Offer:
Pact offer a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply:
Please apply with your CV and a supporting statement (max 2 pages) outlining specifically how you meet the criteria outlined in the person specification.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
You may also have experience in the following: Fundraising Director, Chief Development Officer, Fundraising Manager, Director of Development and Fundraising, Fundraising Lead, Fundraising Executive Director, Chief Fundraising Officer, Director of Philanthropy and Fundraising, Development and Fundraising Head, Fundraising Campaign Director, etc.
REF-214 011
The Talent Set are delighted to be working with London's Air Ambulance Charity, supporting them to recruit a Deputy Head of Philanthropy (Trusts) maternity cover. This role will start at a key time in strategy development and long term planning, as they enter the final phase of their incredibly successful Up Against Time Appeal to replace their two helicopters.
As they enter the final phase of the appeal, having raised £11.5m of their £15m target (with a number of further pledges confirmed) this role will focus on developing the long term Trusts fundraising strategy. As Deputy Head of Philanthropy you will be tasked with considering the opportunities presented by the new 15 year organisational strategy, and contributing to the wider Philanthropy, Partnerships and Events team plans to ensure they have a strong footing as they look to the long term and next 15 years of London's Air Ambulance Charity.
As Deputy Head of Philanthropy you will not only lead on strategy development but also build and develop the Trusts pipeline, leading and developing the Trusts and Prospect Research teams to improve internal processes and influence/respond to upcoming fundraising opportunities.
Key Responsibilities:
- Lead the Trusts and Prospect Research teams and programmes through a year of maternity cover, ensuring both areas are in a strong position on the return of the substantive postholder.
- Act as LAAC's Trust and Lead Gift (£500k+) fundraising expert, leading the Trusts and Prospect Research teams to be ambitious and consider the long term funding opportunities for the charity.
- Lead the team through the transition from the Up Against Time Appeal to focus on the new 15 year organisational strategy and opportunities it presents to develop the pipeline for new projects.
- Take ownership of the Trusts, Foundations and Statutory pipeline, leading income generation from these sources with a personal focus on £100k+ opportunities, while informing the organisation's approach to restricted fundraising opportunities.
- Support the development of direct reports and wider Philanthropy, Partnerships and Events team.
Person Specification:
- Strong sector knowledge and technical expertise of Trust fundraising, with experience of securing £100k+ support from trusts, foundations and/or statutory sources.
- Demonstrable experience of developing and fundraising for restricted projects, monitoring income and expenditure budgets.
- Effective pipeline development skills and the ability to support a Prospect Research function to identify new opportunities.
The deadline for applications is Friday 7th June, with initial interviews to take place the following week.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.