Senior Finance Officer Jobs in Central London, Greater London
This is a newly created role and there is a great deal of untapped potential here for a proactive leader to support the CEO and SLT to create efficiencies in how we manage our internal infrastructure (IT Systems and processes), Finance and charity Governance, and HR/people to ensure we maintain and develop a thriving and nurturing working environment. The individual will have significant involvement in the strategic vision of the organisation as a whole. With a broad portfolio, the role combines both operational and strategic elements and must be able to flex up and down accordingly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
We are looking for a capable and creative individual to join the leadership of Resurgo, with oversight of strategy development and implementation, finance and governance. As a strong leader and people manager with experience across strategy and finance, you will have an ability to lead projects with multiple complex priorities through to completion, be a confident decision maker and communicator, and be passionate about social transformation.
The important stuff
Salary: from £65,000, flexible dependent on experience
Contract: Minimum 6-12 month fixed-term contract
Hours: 5 days per week (4 considered), 9.30am – 5.30pm, with occasional evening work for events such as our Spear Celebrations.
Location: Hammersmith, London – we are an office-based organisation with some work at home possible in agreement with the line manager
Closing date: Friday 3rd May, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Interviews: We anticipate interviews to commence from w/c 6th May.
Application Pack: Have a look at our application pack for more information.
Person Specification
- An active Christian, passionate about personally representing the values and beliefs of Resurgo, and a demonstrated commitment to social impact and our mission to play a meaningful part in the repair of our social fabric
- Strong strategic thinking and business and financial acumen – experience in a management consulting or financial management role is essential
- Self-motivated forward planner with the ability to navigate complex fast-moving environments, adapt to changing circumstances, and exercise initiative, with a track record of driving growth and achieving results
- Financially literate, with experience overseeing strategic financial processes, e.g., budgeting, financial management and resource allocation
- Good IT skills with a working knowledge of Salesforce and Microsoft Word, Excel, Outlook and PowerPoint. An awareness of charity regulatory and compliance requirements is beneficial
- Strong proven leadership skills and the ability to relate confidently to a range of audiences
- Relational team player with high emotional intelligence, a sense of humour and fun, and the ability to inspire and motivate diverse teams
Key Responsibilities
Strategy Development and Implementation
- Leading the organisation through the iterative development and implementation of strategic projects to serve the ambition of Resurgo, to “inspire and equip organisations to deliver ambitious and sustainable social change”
- Provide direction and support to Heads of Department, setting them up to succeed in the implementation of ambitious plans
- Line management of the Strategy Managaer, who project manages and drives the delivery of annual departmental targets and strategic projects across the organisation.
Finance
- Line management of Head of Finance, providing strategic leadership in the development of the finance function and oversight of organisational financial management
- Lead the annual planning process, working with the Head of Finance and Director of People, Culture & Operations to shape and deliver annual financial planning
Oversight of Governance, Risk and Opportunity
- Executive Chair of the Strategy, Finance and Risk steering group, owning the most significant risks and opportunities facing Resurgo at an organisational level, ensuring actions are taken to mitigate risks and that we are set up to maximise opportunity
- Responsible for overseeing governance structures and ensuring they are fit for purpose as the organisation develops and grows
- Supporting the Executive Assistant to the CEO in the facilitation of the effective running of the Boards of Resurgo Trust and Resurgo Consulting, including planning and overseeing Board and key Steering Group meetings.
Active Participation in and Support for Resurgo’s team and mission
- Help build and develop Resurgo’s ethos and Christian life as a team member, including leading and contributing to daily team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
1. Background
The International Initiative for Impact Evaluation (3ie) promotes evidence-informed equitable, inclusive and sustainable development. We support the generation and effective use of high-quality evidence to inform decision-making and improve the lives of people living in poverty in low- and middle-income countries (L&MICs). We provide guidance and support to produce impact evaluations and associated formative evaluations; systematic reviews and syntheses, evidence gap maps and support for using that evidence in decision-making and capacity development. Our work encompasses a wide range of topics, sectors and themes, including but not limited to health, nutrition, education, agriculture, governance, microfinance, climate change, humanitarian interventions, and social protection. 3ie is registered as a non-governmental organization in the United States. It has offices in New Delhi, London and Washington, DC.
The Contracts and Compliance Officer will support 3ie’s efforts in contract, compliance, safeguarding and risk management guidance and oversight with an emphasis on providing direct billable compliance support to the FCDO Research Commissioning Centre (RCC). The Officer will work closely with various teams across the organization including project, business development, finance, and senior management teams to develop and implement compliance processes, tools, resources, and best practices, provide quality control, and build staff capacity in compliance and risk management. The Contracts and Compliance Officer will report directly to the Cost and Pricing Controller with informal reporting to the RCC Sr. Programme Manager.
2. Key Responsibilities
2.1 FCDO RCC Contracting, Compliance and Risk Management
- Draft, review, and negotiate contracts and grants for sub awardees delivering work under the RCC.
- Support strategies and systems to respond to FCDO and/or RCC project team requests for new research commissions, project related questions, and general advisory services providing information and interpretation on a broad range of topics including contract and subcontracting regulations, compliance procedures, management, and risk mitigation.
- Provide safeguarding leadership, including implementation of best practices for the RCC, review of downstream partner policies and practices, audit of safeguarding procedures, etc.
- Identify and propose mitigation strategies for RCC operational, financial, and other compliance gaps that pose risk to the project and/or 3ie.
- Review and provide guidance on proposed amendments to the RCC accountable grant agreement and daft RCC related subcontracts, sub-grants, amendments, services agreements, and independent contractor agreements.
- Draft and/or support development of approval requests and other donor correspondence related to procurement, grant, consultant, or other contractual actions.
2.2 Organizational Compliance and Risk Management
- Serve as the primary resource and subject matter expert on FCDO contracts, risk, and compliance to ensure quality control and guidance in order to maintain consistent approaches and implement best practices across 3ie’s FCDO portfolio.
- Stay updated on changes in FCDO and other donor rules, regulations, and industry wide compliance best practices.
- Support the development and implementation of 3ie internal policies and procedures to enhance contract and grant compliance. This includes but is not limited to reviewing, analyzing, and making recommendations to current policies, processes, and internal controls to ensure effective and efficient identification and mitigation of noncompliance and risks.
- Recommend improvements to the corporate authorities structure, file/recordkeeping processes, as well as support senior management in organizational risk management.
- Support the development and maintenance of a repository of contract and grant compliance best practices, innovative approaches, guidance documents, and tools.
- Contribute to increasing staff awareness and capacity of donor regulations, 3ie policies, tools, templates, and procedures through formal and ad hoc trainings and development of guidance materials
- Conduct internal compliance audits.
- Assist with ad hoc compliance related tasks as required.
2.3 Business Development
- Review tenders, assist with development of questions and/or responses to tends, and provide ad hoc proposal development needs ensuring consistency with corporate policies and strategies, relevant regulations, and FCDO requirements.
- Support review and negotiation process for new FCDO awards.
3. Qualifications and Skills
- Undergraduate degree in relevant field
- 3-5 years (Officer) or 5+ years (Sr. Officer) of experience in direct contract administration or compliance, preferably with FCDO and/or a mix of bilateral (USAID, GIZ, NORAD), multilateral (UN, World Bank), and foundations (BMGF, GAVI) in the international development context
- Strong knowledge and understanding of FCDO and/or other bilateral and multilateral rules, regulations, and policies required
- Experience with a wide variety of grants, contracts, and subcontract types and methodologies (commercial contracts, accountable grants, framework agreements, hybrid agreements/contracts)
- Experience managing payment by results or performance-based contracts.
- Experience developing and delivering participatory trainings on compliance, regulations, and policies
- Demonstrated experience in conducting internal compliance audits preferred
- Experience with various business development processes including cost and pricing, recruitment, contract negotiations, and/or writing preferred
4. Eligibility
We will recruit one or more individuals, preferably with the right to work in the UK.
3ie is an equal-opportunity employer committed to equality and diversity. We do not discriminate based on sex, age, religion, ethnicity, caste, sexual orientation or for being differently abled. We particularly encourage ethnic minorities and differently abled persons to apply.
5. Terms of Employment
Candidates should be available to start work as soon as possible. 3ie offers competitive remuneration based on location, experience and qualifications.
Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero-tolerance policy for any form of bullying or harassment in the workplace.
6. How to apply
Your application package must include the following*:
- A cover letter, highlighting your experience relevant to the terms of reference. It is mandatory to include information about your work authorization for the US/UK/ India, else it will be considered as incomplete;
- Curriculum vitae along with names and contact information for at least three professional references.
Applications will be reviewed on a rolling basis until the position is filled. Only the shortlisted candidates will be contacted.
*Incomplete applications will not be considered
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
As the Chief Operating Officer at Quo Vadis Trust, you will play a pivotal role in leading the organisation through a transformative phase of growth and change.
Reporting directly to the CEO and spearheading the Senior Leadership Team, you will be responsible for enhancing QVT's operating model across key functions, including Finance, People and Culture, Operations, Supported Accommodation and Care services.
The client requests no contact from agencies or media sales.
We are seeking a new Chief Executive to steer CDI through the next stage of our journey.
We are a team of creative, committed colleagues dedicated to improving emotional health and challenging social injustice wherever & whenever we can and with whatever resources we have to hand.
“CDI is an amazing organisation to work for. The workforce is as diverse as it is talented, bonded by a commitment to listen to the children, young people and families in Croydon and provide meaningful support to inspire self-empowerment, solution-finding and fulfilment.”
CDI Staff member
In this role, you will lead CDI across all its functions to ensure the successful deployment, development and long-term sustainability of our early intervention and prevention support services.
The client requests no contact from agencies or media sales.
Join us at Mayor's Fund for London as we grow our finance team and introduce a new part-time Finance Manager post. The role is offered at three days/week reporting to the Finance Director and working across our team. This is an exciting opportunity for the postholder to put their own stamp on the position and help us enhance the finance function. The role is varied requiring strategic thinking together with financial, technical and operational management which all contributes towards ensuring the financial health and sustainability of our fast-paced charity.
If you're interested in learning more about this role before applying or require reasonable adjustments during the application process or at any stage, please don't hesitate to reach out to us. Our details are included in the Job Pack.
Selection Process
Deadline for applications: 9.00am on Monday 29th April 2024
First round interview (in person): 8th and 9th May 2024
Second round interview (in person): 15th and 16th May 2024
How to Apply
Please refer to the details in our application pack.
The client requests no contact from agencies or media sales.
Job Title - Head of Fundraising and Philanthropy
- Reports to the CEO
- Responsible for the Senior Fundraising Manager
- Location - London (EC1V 0JR)/ Remote
- Full time (35 hours)
- Salary £58 - 60k (including London weighting)
- Annual leave - 25 days (rising to 30 days after 5 years) + 2 additional days + office closure between Christmas and New Year, in addition to public bank holidays.
- Other benefits - 7% employer pension contribution, cycle to work scheme and employee assistance programme.
Introduction
The Prison Reform Trust (PRT) was founded in 1981 to inform public debate and improve prison conditions and the treatment of prisoners, amidst concerns about a projected prison population of 48,000 by 1984. Fast forward to today, the prison population in England and Wales is almost 87,000 and is projected to rise to 106,300 by March 2027. We overuse prison for non-violent and persistent crime, and we choose to send people to prison for a long time, and it continues to grow.
Our mission is clear. We are working to create a just, humane and effective prison system by influencing decision-makers opinion formers and the public to 1) reduce the use of prison; 2) Improve conditions for prisoners and, 3) promote equality and human rights in the criminal justice system.
Income in 2023 was £2.06 million, with most of our income portfolio reliant on trusts and foundations. We have just been through a strategic development period and as a part of that we have uncovered significant untapped potential for philanthropic and relational based income growth. We are now seeking a newly designed, ‘Head of Fundraising and Philanthropy’ to lead the whole fundraising programme, but with a specific focus on developing the philanthropy and corporate programme to take Prison Reform Trust to the next level.
You will be a seasoned relational fundraiser, have entrepreneurial flair, be creative and have the ability to influence at the highest of levels. If this sounds like you, you will be joining a reputable organisation with exceptional leadership, extensive networks and you will have the opportunity to grow and lead a small team as well as being a part of senior management.
Overall aim
· To maximise and grow Prison Reform Trust’s income by leading and implementing the fundraising strategy, ensuring targets are met and exceeded and in line with evolving needs, with a particular focus on unrestricted and core income growth
· To lead on identifying, researching, proposal writing and engaging donors in a relational manner including, philanthropists, family foundations, trusts, corporates, low level individuals and senior volunteers.
· To lead and focus on building relationships with existing, lapsed and new donors to maximise long term income for PRT
· Effective management of fundraising campaigns and donor touchpoints, providing excellence in stewardship and excelling in cultivation tactics to move donors along the journey
Key responsibilities
Leadership, strategy, planning and reporting
· Developing, implementing and performance managing the fundraising strategy in line with PRT’s organisational strategy to ensure income growth and diversification across all income streams
· Develop, manage and monitor the fundraising budget and financial targets with a particular focus on maintaining a healthy unrestricted to restricted income profile to ensure future investment into the fundraising programme
· As a member of the Senior Management Team, regular reporting to Senior Leadership Team and Board
Fundraising and Philanthropy
· Build deep and rich relationships with donors and funders, ensuring that stewardship is best-in-class to maximise each partnership to its full potential
· To utilise PRT’s network to build and grow a new philanthropy and partnerships programme at PRT
· Aligned with PRT’s strategic funding priorities and core work, develop proposals and bids for large scale, multi-year funding opportunities
· To lead on new business opportunities for fundraising at PRT. This includes identifying and qualifying prospects and partners, network mapping and cultivating them to their first gift with support from the development manager to take the relationships forward
· Oversee the management of grant funded projects to ensure that they are being delivered to the highest quality standard to meet donor requirements and reporting to be submitted on time
· Lead and oversee the development and delivery of fundraising products and activating activity
General
· Maintain excellent working relationships with other teams within the organisation especially service delivery, campaigns and finance
· Assist in developing and maintaining an effective website so donors have a seamless user experience
· Positively contribute to the effective running of the organisation including taking an active role in the management team
· Undertake any other relevant duties or responsibilities delegated by the CEO or Deputy Director
· Ability to work outside normal office hours/flexibility for events and networking opportunities
· Responsible for maintaining key fundraising memberships and ownership of fundraising policies and procedures
Key result areas
· Focus on building a new philanthropy and partnerships programme to diversify the existing fundraising programme (Trusts & Foundations and individual giving) to drive unrestricted growth and the financial strength of PRT
· Strategic prioritisation of staff time that will yield greatest results and maximise ROI for the long term
· Securing gifts and donations, and working with senior volunteers to support the ‘ask’
· Exceptional leadership, creating a robust programme that is rigorously measured to continuously improve the fundraising programme
· Leading and managing an experienced Senior Fundraising Manager, and supporting their growth
Experience and qualifications
Essential:
· Extensive experience in a senior fundraising role, with a focus on unrestricted giving
· Extensive experience and a proven track record of delivering and growing income from philanthropists (5 and 6 figure gifts)
· Experience of raising money from companies (5 and 6 figure gifts)
· Evidenced experience in cultivating and building relationships with donors / supporters and stewarding key funders
· Experience of overseeing a trusts and foundations programme
Desirable:
· Experience of working with Trusts and Foundations and large scale charitable trusts
· Experience of building joint bids in consortiums
· Fundraising qualification
Knowledge
Essential:
· Knowledge of the voluntary sector, including market and donor trends
· Knowledge of family foundations, ESG/CSR and grant giving bodies
Desirable:
· Understanding of criminal justice sector
Skills
Essential:
· Excellent communication skills, both verbal and written, with the presence and authority required to speak at senior levels.
· Ability to work as a part of a team and on own initiative
· Strong planning and ability to deliver to deadlines
· Ability to prioritise and to say no when opportunities and requests do not maximise the value of your time
· Experience of using Microsoft 365
· Strong people skills for building relationships and networking with external stakeholder, team members and key contacts
· Strategic thinker with the ability to multitask
· Experience of staff management
· Experience of using fundraising databases for financial and relationship management
Desirable:
· Experience of delivering fundraising events
· Experience of working with corporate donors to maximise pro-bono opportunities
Personality style and behaviour
Essential:
· A genuine and enthusiastic commitment to the Values, Vision and Goals of the Prison Reform Trust
· Confidence in external facing activity for example and being an active spokesperson for PRT for fundraising activity and general media for PRT
Equality and diversity
PRT is an equal opportunities employer. We also have a fair and inclusive culture and seek to reflect the diversity in prisons and the people we represent. If you meet the person specification, we encourage you to apply, and particularly welcome applications from those with Black, Asian, and Ethnic Minority backgrounds, (BAME) as we believe these groups may be underrepresented in prison reform work.
We welcome applications from anyone who may have direct experience of prison.
How to apply
If you would like an informal chat about the role please contact our CEO, Pia Sinha.
To apply please send your CV and covering letter addressing how you meet the above criteria to by Tuesday 7th May 2024.
Interviews will be held at our offices at 15 Northburgh Street, London EC1V 0JR on;
Stage 1: Thursday 23rd and Friday 24th May
Stage 2: Friday 7th June.
Thank you for your interest in working for the Prison Reform Trust.
To achieve positive change for people in prison and the wider criminal justice system.
The client requests no contact from agencies or media sales.
The Role
JLGB are recruiting a Finance & Fundraising Coordinator who will play a vital role in helping the charity achieve its financial, fundraising and organisational objectives. Supporting the Director of Operations & Finance, the role is essential for the smooth running of the charity’s finances, collaborating with teams across JLGB, as well as volunteers and external suppliers. With some support from JLGB’s administration team, you will be undertaking all financial transactions including payment runs, bank and income reconciliations. Managing our donor database, ensuring that Gift Aid is collected regularly. The position will be suitable for someone who has experience in these areas and is flexible, reliable, highly numerate and interested in working to support young people to reach their potential.
Responsibilities will include:
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Processing and reconciling various financial administrative tasks, including petty cash and incoming card payments (via stripe and other card processors)
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Providing effective financial administrative support to all JLGB programmes and functions
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Providing support to the Finance Director and assisting with management accounts
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Preparing expenditure reports for the senior leadership team, finance sub-committee, Trustee Board, funders and stakeholders
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Validating and processing weekly expenses
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Ensuring that Gift Aid is collected on a regular basis
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Managing our Donor Database
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Supporting with Income generation and fundraising events.
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Supporting the delivery of the year-end financial reporting
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Ensuring that financial documents are filed
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Supporting audit processes to demonstrate compliance
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Maintaining accounts and generating invoices on QuickBooks computer software
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Overseeing debtor analysis and recovery
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Contributing to the development and maintenance of financial systems and processes
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Managing external suppliers, supplier accounts and purchases
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Supporting other members of the administration team whenever necessary
The above is not an exhaustive list of duties. You will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Person specification
We are looking for some of the following attributes in the successful applicant, you may be more experienced in some areas than others. We are interested in experience that’s both job-related or gained through other areas of your life. Training and support will be given in any areas required.
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A relevant finance qualification eg AAT, ACCA, CIMA or currently working towards one
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Experience using QuickBooks or similar accounting and reporting systems and advanced excel.
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Substantial experience of bookkeeping and processing payments
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Understanding of Accounting Principles
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The ability to initiate and maintain systems
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Confident and polite telephone manner for debt recovery and supplier procurement
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Ability to pro-actively engage with internal and external stakeholders up to Senior Management level
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Ability to present financial information and make it understandable to non-finance stakeholders
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Excellent organisation skills and attention to detail
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Work well autonomously and as part of a wider team
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Excellent proficiency/advanced Excel
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Good communication skills
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Commitment to providing services and programmes for young Jewish people
You may also have
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Experience of working with or in youth organisations or a charity
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Experience of working with individuals from a wide range of cultural and faith backgrounds
Please note this role may also require evening and Sunday work, in order to see delivery and meet/consult with volunteers
What you’ll get in return
- You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of young people.
- We offer 36 days leave, including bank holidays (this includes directed leave for Jewish high holy days that fall on a weekday), rising by 1 day for each completed year of service to a maximum total of 42 days leave.
- Access to our benefits discount platform
- Cash back health plan, includes wellbeing support and access to Virtual GP appointments
- Death in service at 4 times salary.
- Employer and employee contribution to pension following successful probation period, in line with auto-enrolment pension requirement, 3% employer contribution
- We have a flexible policy for working hours and offer TOIL where staff are required to start early, finish late or work on a Sunday, so that you can reclaim these hours at another time.
Director of Finance and Resources
Women in Prison (WIP)
£58,000 - £62,000 (includes ILW)
London/hybrid/flexible working
Full time, 4 days considered
Women in Prison is the main national charity focused on women in the criminal justice sector. We exist to support women facing multiple marginalisation and exclusion, who have been let down, and their rights denied. We believe that prison doesn’t work and we want to see an end to the harmful imprisonment of women in England and Wales.
Our staff team are passionate, ambitious and grounded in the reality of women’s lives. We are proud of our roots as a feminist grassroots organisation, and we have grown from strength to strength since the 1980s, delivering services to women and campaigning for change. We are in our 40th year of supporting women impacted by the criminal justice system. We work with women who are at risk of, or being harmed by, the systems that are meant to protect us.
The successful candidate will lead on a wide range of responsibilities for the charity including managing our resources and systems, organisational development and, critically for an organisation of our size, the financial management of the charity. The role will also lead our internal approaches to embedding equity, diversity and inclusivity into our everyday work and culture.
This is a crucial role. It will support the backbone of WIP to ensure we continue to be fit for purpose, have the most appropriate resources, efficient systems, and anti-oppressive internal practices in place so that every person in WIP is able to fulfil their role to the best of their ability.
Women in Prison works to tackle discrimination and the structural inequalities women experience. We are committed to embedding diversity and inclusion in all areas of our work, including recruitment, and aim to reflect the diversity and excellence of the women that we work with. We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from women from Black, Asian and minoritised communities and women with lived experience of the criminal justice system who are underrepresented in leadership positions in our sector.
This role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Due to the nature of our work it will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions which are not protected under the Act.
Closing date: Midnight Sunday 28th April 2024
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please visit our website via the Apply button.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Introducing Harington
Harington is an Ofsted registered specialist college based in North London rated good, working with around 52 young people with learning differences aged 16-25. Our mission is to create an inclusive environment, that delivers outstanding personalised education, learning, and support, which leads to further education, employment opportunities, and a fulfilling life for each of our students.
We specialise in horticulture, retail and general employability. Our students undertake individualised learning programmes and supported internships that lead to vocational qualifications and achieving other aims. We support the wellbeing of our young people through providing mentoring, counselling, enrichment and other one-to-one support.
Our charity has two learning centres in Highgate and Hornsey. We also operate a gardening business and two charity shops, providing income for our charity, work experience placements for our students and employment for 14 young people. We work with local employers and partners to provide work experience and other opportunities for our students.
The Role
This is an exciting time to join the Harington, as we have recently appointed a new Principal/CEO. We want to ensure that the Harington is able to fulfil and secure its mission to benefit our young people, both now and into the future.
In the next year we will consolidate what we do well and seek to strengthen the areas where we could do better. The Interim COO will work with all stakeholders and closely with the Principal/CEO to review, plan and implement the necessary changes. The role is initially for 9 months, but it is anticipated that it will continue after the initial review and planning period.
This Interim Chief Operating Officer role will:-
1)Support the development and implementation of the strategic plan and through the annual Operations Plan and Budget, and be responsible for measuring and evaluating progress against goals and targets
2)Drive excellence and efficiency across Finance, HR, Governance, Operations, and IT, strengthening and embedding the right policies, systems, processes, technology and infrastructure ensuring seamless execution and robust management of risk.
3)Manage our three commercial businesses (two charity shops and Harington Gardeners) so they meet our social, learning and business aims
4)Oversee Harington’s fundraising so we secure the income we need from trusts and foundations, individual donors and community fundraising
5)Ensure effective management of the buildings and estate of a multi-site organisation, and the support services required to provide a suitable and safe environment for learning and working, that meets the required health and safety standards
6) Ensure that all staff feel valued and supported, with effective management of staff, operations and administration
The person
You are an exceptional senior leader that is passionate about achieving the best outcomes for young people with learning differences.
Working as part of the senior leadership and management team you will ensure that Harington is a safe environment where students can learn, work, thrive and grow. You will ensure our staff team is valued and supported, and our management team and trustees are kept up to date and fully informed.
You are an energetic, organised, and positive team player, similarly comfortable working independently. It is a very varied role and one that needs calm focus as well as spontaneity and initiative.
You are adept at getting to the root of an issue, finding the solution and making things run smoothly and efficiently.
We are open to discussing flexible working arrangements and would consider 4 days a week or compressed hours.
Essential skills
- Successful senior leader within a medium sized organisation for a minimum of three years, with a results-proven track record
- Worked in charity and/or education setting
- Sound understanding of financial management, reporting and accounting systems
- Experience of successfully managing and implementing changes to improve the way things run
- Highly motivated and driven self-starter, able to adapt quickly when priorities change
- Highly proficient in Microsoft Office products and database management systems
- Excellent written and verbal communication skills, including experience in creating high-level reports and presentations
Our benefits
In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment:
- Confidential employee assistance programme
- Cycle to Work Scheme
- Fully paid for DBS
- Contributory pension scheme
Equality, Diversity & Inclusion
We value diversity and positively welcome applications from all backgrounds. This will help ensure our workforce better reflects the diverse wider community we support. Applicants who declare a disability and meet the minimum criteria for the role will be guaranteed an interview.
Safeguarding
We are committed to safeguarding and promoting the wellbeing and safety of our students and our staff. We expect everybody working for the Harington to share this commitment. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service for applications of employment as part of our safeguarding procedures.
Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.
All offers are conditional and subject to satisfactory pre-employment checks and references including an enhanced DBS check. The salary range advertised is based on the full-time equivalent and appointment on the scale is dependent on the role, qualifications and experience.
Please show how you meet the person specification in the covering letter by writing up to 1000 words.
The client requests no contact from agencies or media sales.
Growing Hope seeks a highly-motivated and experienced Director of Operations who is passionate about our mission. The ideal candidate will play a vital role in ensuring the smooth and efficient running of the charity’s essential operations.
This position offers an exciting opportunity to lead and develop our finance, HR, IT, and governance functions. This will provide the backbone for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth.
This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Operations Director will have oversight of HR, IT, Operations, Finance and Governance within the charity. This will involve line management of the Finance Officer and Operations Officer in the team. As the charity grows we want to ensure that we have strong governance, processes and financial reporting across Growing Hope and the local charities. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross (2 days office based) with occasional events outside of the office.
Further information about the role is found in the job description and person specification. All applications must be submitted along with a CV via our website.
The client requests no contact from agencies or media sales.
Senior Helpline Advisor
Do you want to make a difference every day? Do you have resilience and adaptability? Can you work effectively with a focus on ensuring children and young people receive the right support to cope and recover from trauma they have experienced?
If yes, then we'd love to hear from you as we have an exciting opportunity to join the Pan London Children and Young People's Service as a Senior Helpline Advisor (known internally as a Senior Triage and Early Interventions Officer)
In this role you will provide immediate and short term intervention via the telephone to children and young people impacted by crime and manage a small Triage team.
Position: 5511 Senior Helpline Advisor (internal title Senior Triage and Early Interventions Officer- Children and Young People)
Location: London/hybrid
Hours: Full-time, 37.5 hours. Monday- Friday, working on a shift pattern of 9am-5pm / 10am-6pm / 11am-7pm (Flexible working available)
Contract: Fixed term until 16th January 2025
Salary: Up to £28,300 per annum (includes FTE £24,500 per annum plus £2,800 per annum London Weighting Allowance and up to £1,000 per annum Line Manager Allowance).
Closing Date: 30th April 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.
The Role
As a Senior Triage Officer - Children and Young people’s Service, you will be:
- Managing a team delivering initial telephone-based support and an effective triage service to those affected by crime
- Responsible for line managing a team including recruitment, performance management and monitoring, support and guidance
- Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client’s needs is provided.
- Accountable for the performance of the team including maintaining performance information, using outcomes to identify effective practice and ensuring compliance with national standards, codes of practice and all legislative requirements
- Be the point of escalation for complex and sensitive cases and queries, whilst providing support, advice and guidance to the team
- Managing and monitoring workloads across the team, promoting effective communication channels to ensure best practice
About You
You will need to have the following essential skills:
- The ability to undertake impact and risks assessments and identify appropriate support
- Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements
- Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults
- Knowledge and understanding of the impact of crime on those who experience it, a working knowledge of the criminal justice system
- Ability to work independently and as part of a team, sharing, coaching others.
- Good communication skills, both verbally & written and ability to demonstrate empathy
In Return…
Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment and leisure discounts - Access to our financial wellbeing hub and salary deducted finance
- Employee assistance programme and wellbeing support
- Ongoing training and support with opportunities for career development and progression
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Early Interventions, Early Interventions Officer, Early Interventions Coordinator, Early Interventions Assistant, Social Care, Victim Support, Case Worker, Triage and Early Interventions, Social Care, Social Welfare, Crime, Criminal Justice, Helpline, Call Centre, Customer Service, Advice Line.
Please note this role is being advertised by NFP People on behalf of our client.
If you are a strategic thinker with a passion for leadership and innovation, thrive in dynamic environments and possess a drive to make a tangible impact, this is an exciting opportunity for you to join our dedicated team as an Assistant Chielf Executive Officer (ACEO).
Assistant CEO responsibilities will include strategic leadership, development, and ensuring the long-term sustainability of our programs. You'll also play a crucial role in promoting EDI and maintaining quality assurance standards.
You will need a professional qualification in mental health or related fields alongside experience in senior management and a passion, resilience and drive to improve the mental health of children and young people.
In return we offer a salary of £52,000 inclusive of Outer London Weighting, and a range of other benefits.
This is a full-time position, with the possibility of reduced hours (min 30 hpw/4days) and is office-based in Croydon but with regular travel within SW London.
Application pack can be downloaded from the Careers page on our website and applications should be returned to recruitment by midday on Monday 29th April 2024.
If you have any further questions please email recruitment or visit our website for more information about our services.
The client requests no contact from agencies or media sales.
Director of Impact & Development – The Solicitors’ Charity
We’re looking for a Director of Impact & Development to develop and implement income generation and communication strategies and to develop strategy and practice around impact measurement and client feedback collection. The Solicitor’s Charity is the independent charity that, since 1858, has been supporting solicitors and their dependants in times of need or crisis.
Salary: c£66,000 - c£70,500(rising to c£67,250 - c£71,750 after successful completion of 6-month probationary period). The point on these salary ranges at which you will be paid is currently dependent on your location.
Flexible working arrangements are possible, including homeworking with occasional attendance in person at meetings, largely in central London (6-8 per year). Most staff work from home, though we also have an office in southwest London.
The Director of Impact and Development role
We have recently agreed our strategy for 2024-2026. Two key objectives for this period are to grow and diversify our funding streams and to increase awareness of the charity. We are also keen to understand better the impact that our activities have on our clients so that we can ensure that we are doing well the things they need to support them and so that we have stories to tell to help with fundraising and communications. Finally, we are keen to engage members of the profession in spreading the word about our work, including through a volunteer ambassadors’ scheme.
As holder of this senior role you will lead in these areas, developing and implementing effective strategies ad processes. You will work initially with our existing communications agency and with fundraising consultants but by the end of the year will need to have formed a view and put in place plans that either continue with these arrangements or bring more work in house.
Success in the role will be shown by significantly more income coming from sources other than our investments and donations of unclaimed client balances by law firms; by more people knowing about, supporting, and approaching the charity for help; and by us understanding better what works to help our clients and using this knowledge to promote development of the charity.
We’re looking for someone with at least 10 years’ experience in leading change in organisations (as an employee and/or a consultant) and evaluating organisational impact through metrics, feedback and benchmarking. At least 10 years’ experience in leading a marketing, communications and/or a fundraising function with proven experience in leading the development and implementation of marketing, fundraising and communications strategies and implementation plans in a similarly sized and geared organisation. You will also have a track record in developing organisational design, targets, operating models and business modelling in the charities and not-for-profit sector.
Other key demonstrable skills and experience include:
· Strong interpersonal and partnership skills, able to influence and work with a range of stakeholders at all levels, within and outside of the organisation.
· Ability to lead and motivate others and create strong working relationships with colleagues at all levels.
· Strategic thinker, able to see the big picture, recognise long-lasting, high impact decisions and implement clear operational delivery plans
· Strong analytical skills to be able to provide analysis of financial information (and other data) and oversight.
· Ability to present ideas, concepts, plans, and policies at Board level (and to a range of individuals, including senior external contacts) clearly and persuasively.
· Experience of working in a flatter organisational structure where levels of resource mean being willing and able to operate at both strategic and hands-on levels.
Why should you join us at The Solicitors’ Charity?
We are a small (but growing), friendly, largely virtual organisation with an enthusiastic, skilled, and experienced workforce. We are excited to have finalised our new strategy that will ensure we embed a holistic approach to improving the wellbeing of solicitors in need and their dependents.
Besides competitive salaries we have generous pension arrangements (up to 10% matched employer/employee contributions) and holiday entitlement (30 days plus Bank Holidays for a full-time member of the team, and an additional day on or near your birthday). There are Employee Assistance and staff discounts programmes in place, and we are flexible about working arrangements (hours and location). We also are piloting a Wellbeing Award of up to £500/year.
To apply:
i) please send a concise CV (2-3 pages) plus
ii) a covering letter of no more than 2 pages fully and clearly explaining how you meet each of the criteria set out in the job description and person specification to the email give in HOW TO APPLY.
Deadline: Noon on Tuesday 30th April.
Please also address any questions to the email account listed in HOW TO APPLY.
Initial interviews: 10th May.
These may be held online. Please note, if we receive a high number of applications, we may close this advertisement early. We encourage you to complete your application as soon as possible to avoid disappointment.
The client requests no contact from agencies or media sales.