Senior Financial Accountant Jobs in Hounslow, Greater London
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. Working in areas of high deprivation, we support and train schools and their kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share our learning and resources freely, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
The purpose of this role is to lead on our finance strategy, and ensure all of our systems, reporting and processes are helping to drive forward the charity and deliver on our objectives at scale. You will work closely with the Chief Executive and Directors to ensure that financial planning is effective and supported by accurate data analysis. You will report directly to Trustees as required and ensure that the highest standards of transparency and probity are maintained.
You will be joining the team during a period of growth in the size and complexity of our delivery. We currently have 20 employees and anticipate doubling in size within three years. You will have a crucial role in shaping our systems and processes to ensure we can scale effectively, both our existing programmes and a new membership-based programme that is in development. We’re looking for an experienced finance professional with an interest in effectively using technology and systems to drive efficiency, without compromising on accuracy or compliance.
You will support and mentor the Finance and Office Manager, ensuring that financial administration is carried out proficiently and in line with all legal and regulatory requirements, including ultimate responsibility for ensuring that all statutory filings are made accurately and on time. Your role will also encompass ensuring that we operate within legal & regulatory frameworks and stay up to date with changes in relevant legislation.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every single requirement, but feel as though you would be able to work with us to deliver the majority of them, we would urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us, the most important ‘experience’ is passion for our mission. You may be just the right candidate for this, or other roles.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.
Key responsibilities:
- Developing a comprehensive financial strategy that supports the delivery of the charity’s objectives and activities
- Reviewing suitability of our current systems: Quickbooks for accountancy, Beacon CRM, PLEO for expenses management, Survey Monkey for data collection etc.
- Where necessary, identifying and implementing new software to ensure all systems and processes are robust, user friendly, deliver useful data analysis, integrate and/or improve automation
- Working closely with the Director of Transformations to translate the annual activity plan into an accurate organisational-level budget
- Advising the Chief Executive, team and Trustees, ensuring that benefits and risks of decisions are fully considered and fit with the overall financial strategy
- Oversee sound financial management and governance across the organisation
- Provide leadership and guidance to all things finance related, providing mentoring and support to the team
- Accountability for monitoring that the organisation’s services are, and will, run to budget, supporting budget holders and reporting promptly on risks
- Have ultimate oversight of the external audit and production of the statutory accounts, supported in delivery of this by the Finance & Office Manager
- Oversee production of management accounts and bespoke financial reports, including accurate forecasting, incisive analysis and accessible narrative commentary
- Support the Development team with financial submissions and other compliance areas (eg advising on and supporting with due diligence processes)
- Constantly seeking to develop and improve the organisation’s financial systems, policies and procedures to promote dynamic, best practice and up-to-date application of tools, systems and approaches
- Oversight of finance, governance and basic HR administration, supporting the Finance & Office Manager with high profile or complex queries, seeking specialist advice on financial or compliance matters as required
- Ensure the organisation’s compliance with charity law, in accordance with the Charity Commission in England & Wales
Skills & experience:
- You have interest and belief in our mission, to improve kids’ health through improving food and food education in schools
- You have full or partial qualification through an accredited accountancy body
- You have some experience in a senior finance role (eg Director, Head of, Management Accountant) in any sector, and some experience within a finance function in the 3rd sector (in particular familiarity with the Charity SORP and experience of administering restricted funds)
- You have experience of audit
- You enjoy a mix of leadership and rolling up sleeves to get hands on when the need arises
- You take a pragmatic and dynamic approach to robust financial management
- You can turn complex and dry data, into clear and engaging narrative
- You have project managed the implementation of new systems (accountancy / CRM / data)
- You are organised, methodical, strong on detail, and able to map out deadlines and plan ahead
- You are skilled in building rapport with people and strike a balance between being supportive and challenging
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year, including bank holidays, a Cycle to Work scheme, hybrid working, free access to the CODE app for discounted restaurants & hospitality venues, enhanced parental leave. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Please note that shortlisted candidates will be invited to a 30-mins online interview to take place on Weds 19th June. Successful candidates will then be invited to a second interview that will be in person at our offices in Brixton, London, on Weds 26th June.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.
Could you be our next Snow Camp London Programme Manager?
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons and address the biggest social issues facing underserved young people today.
The Programme Manager will deliver a personal development journey to young people using snowsports as the hook to engage those who are less likely to engage with mainstream provision. We do this in partnership with youth projects and youth service providers across London, running snowsports youth programmes from The Snow Centre, Hemel Hempstead.
This is a really exciting opportunity to play a key role in Snow Camp’s development in London. So, if you love working with young people and have solid experience delivering youth programmes, combined with a passion for snowsports – and if you are looking for a challenging and rewarding role working with a committed team of staff at Snow Camp and some amazing young people – this job could be the job for you!
Experience of working successfully with underserved young people in a range of settings will be essential to the post. Furthermore, experience within a snowsports field and passion for supporting young people generally will be a huge advantage!
Project management, logistical skills, relationship management, communication and presentation skills will all make up the job. Along with youth work experience to deliver life-skills or group workshops to motivate young people to work towards meaningful goals – these will all make up the job.
This is a key post requiring at least 2 years’ experience involving the above skills, together with proven project management and budgeting experience.
Job Description: Please download full JD & Personal spec below in the application resource section.
To Apply: Please send your CV and a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the job above.
Closing Date: Midday on Tuesday 11th June 2024
Interviews: Thursday 20th June 2024 at the Snow Camp London Office, Holloway Neighbourhood Group, 84 Mayton Street, London N7 6QT.
Salary: £30,000 per annum plus 10% bonus (£3000) paid in July each year = £33,000 total.
(In the first year the bonus is paid pro rata based on number of months worked up until July).
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons & raise aspirations for young people
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
My client is the leading charity stopping the heartbreak and devastation of baby loss and making pregnancy and birth safe for everyone. Working across the whole pregnancy journey, the organisation funds ground-breaking research, campaigns for changes to maternity care and provides expert information and support.
At present they are looking to appoint an interim Chief Operating Officer to provide maternity cover for the permanent postholder and support the organisation with the implementation of a new and ambitious strategic plan.
Key responsibilities:
- Ensure the efficient, effective development and running of the organisation’s core operations including finance, HR, IT and facilities.
- As a key member of the SLT, support the charity in executing its strategic plan, driving changes needed for the growth and development of the organisation.
- Overall responsibility for the management of the organisation’s financial plans, budgets and financial performance providing executive insight into new initiatives and scenarios.
- Act as Company Secretary, working with the trustees to ensure compliance with statutory and regulatory requirements.
- Embed a true team culture within the finance and business operations unit, ensuring balanced workloads, personal development and colleague engagement are at the highest levels
The successful candidate will be a fully qualified accountant and have previous experience of working at board level within a charity. With substantive experience in financial planning and business partnering, you will possess excellent communication skills and be able to convey complex financial information to a diverse range of stakeholders. Comfortable with leading teams outside of your financial expertise, you will be an empowering leader with strong coaching skills, and the ability to develop and inspire others.
My client offers a flexible hybrid working policy, with 2 days a week in their London office.
CVs will be assessed on a rolling basis and as such we highly recommend interest parties apply early to avoid missing out to an earlier close.
Key responsibilities
Reporting to the Board of Trustees, the Executive Director is responsible for shaping and driving the work of the organisation, in line with its mission, vision, and strategic plan.
The Executive Director has responsibility for the effective management and financial sustainability of the organisation; for leading the team and developing HRI’s strategic vision and operational plans; for representing the organisation to external stakeholders and the media; and for championing an inclusive and collaborative culture that foregrounds racial justice and diversity. The Executive Director must also fulfil all the legal, ethical, fiduciary and financial obligations of the role.
The Executive Director’s key responsibilities are:
Organisational leadership and governance
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Shape, drive and champion the organisation's vision, strategy and big picture thinking
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Maintain HRI’s role and reputation as a leading international influencer and convenor in the field of harm reduction and human rights
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Provide strong, clear and proactive leadership on racial justice and Equity, Diversity and Inclusion (EDI)
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Champion an inclusive, collaborative, high performance culture that attracts, retains and motivates a diverse, expert staff team
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Build and maintain relationships with key external partners and stakeholders, including NGOs, networks of people who use drugs, donors, UN agencies, national governments, and opinion formers.
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Represent and promote HRI at its own and other conferences and networking events, United Nations fora, donor meetings, key civil society initiatives, and in the media.
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Facilitate the Board of Trustees’ active engagement in scrutiny, strategic planning, and resourcing and financial management
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Keep the Board fully informed of the overall health and performance of the organisation, and all relevant factors influencing this
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Ensure the smooth operation of Board meetings and maintain a strong, balanced Board, with effective succession planning
Financial Management and Fundraising
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Develop a realistic annual budget and operational plan for approval by the Board and prepare budget revisions as needed
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Ensure provision of regular financial management, monitoring and reporting to the Board
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Provide financial risk assessment reports and mitigation strategies to the Board in a timely fashion
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Ensure the financial sustainability of HRI and its capacity to achieve its strategic objectives
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Devise and implement fundraising strategies and plans to ensure that the organisation can meet its operational budgetary needs
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Identify and engage with fundraising prospects and sources, and cultivate relationships with current and prospective funders
Operational and Management
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Oversee all aspects of programme planning development and evaluation
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Ensure that all programme components are strategically coordinated and contribute to overall organisational objectives
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Oversee further development of a communications strategy that positions HRI effectively, protects its reputation, and identifies opportunities to promote its key messages and activities
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Recruit and manage staff, and ensure appropriate organisational structures with clear roles and responsibilities
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Ensure regular performance evaluations, feedback loops, and training and professional development and education for all staff
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Manage administrative matters relating to staff, including legal and health and safety requirements, and required policies and processes
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Oversee risk management and legal activities: letters of agreement, contracts, leases and other legal documents and agreements
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Implement appropriate policies, including internal controls and accounting standards and procedures
The client requests no contact from agencies or media sales.
Operations Director & Community Minister – Oasis Hub Waterloo
(a charity and church committed to community transformation)
Permanent, full-time post, 40 hours per week, inclusive of breaks
Salary: £44,320 per annum (Including London Weighting)
Oasis exists to create healthy thriving communities and reduce exclusion, through a holistic and Christ-centred approach to community development and social innovation. Our work is centred in local communities where we provide education; youth, children and families work; and community services.
We have an exciting opportunity to join Oasis Hub Waterloo, adding strategic leadership capacity to the Hub and holding the vision of Christ-centred community development, together with the Executive Director & Senior Minister.
We are looking to appoint an experienced, dynamic leader to work with the present Executive Director & Senior Minister on the leadership of Oasis Church Waterloo, on HR, team development and leadership, and on the Hub budget/finance strategy.
Alongside the Executive Director & Senior Minister, they will also have a focus on developing Oasis Church Waterloo, including developing and leading church services, nurturing discipleship, pastoral care, involving children and young people, and bringing creativity to our church activities. They will also have great interpersonal skills, be passionate about creating opportunity, will be entrepreneurial, innovative, and fully committed to the ethos, values and aims of Oasis.
What’s in it for you?
· A chance to work with a great team of passionate, supportive and holistically-minded advisors and community workers.
· The opportunity to make a real difference, materially improving people’s lives and impacting the local community.
· The chance to get involved in the wider life of Oasis Hub Waterloo, including community events and staff gatherings.
You will receive the support of a fantastic team of professionals in the community. As part of the package, Oasis offers:
· A pension scheme, currently offering 7% employer contribution.
· A generous holiday allowance.
· Flexible working where possible, with family friendly policies
Key responsibilities:
· Alongside the Executive Director & Senior Minister, providing strategic oversight and development of the community team and church.
· Operational management, including wider team systems, policies and procedures.
· Financial management.
· Risk management.
· Governance.
· Support the Executive Director & Senior Minister to lead the life of the congregation of Oasis Church Waterloo.
The successful post holder must have:
· Experience of leading community delivery.
· Experience of working for/being on the leadership team of a church.
· Experience of growing projects from the initial start-up phase through to maturity.
· Ability to act strategically and to be involved in direct delivery.
· Recent experience of working with young people and communities.
· Experience of strategic management within a school, statutory, voluntary or commercial organisation.
If you are interested in being part of this fantastic project and want to know more or for an application pack, please visit the Oasis Charity Jobs Website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. In accordance with Schedule 9 of the Equality Act 2010, there is a Genuine Occupational Requirement for the successful candidate to be a committed Christian, as you will be expected to lead in some church community activities as part of your role.
Completed applications should be returned by 9am Friday 31 May, 2024.
Interviews will take place in Waterloo on either Thursday 6th or Friday 7th June, 2024.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
At Smart Energy GB we get out of bed in the morning to drive an energy revolution that helps Britain achieve net zero. We do this by being passionate, people-focused and collaborative.
We are pretty unique; we are an independent, non-profit, government-backed organisation that helps households and small businesses across Great Britain to understand how smart meters can benefit them, their families and the environment. We do this through delivering innovative marketing and communications campaigns, with a keen understanding of the behaviour change required in households up and down the country.
We are seeking a talented and motivated Head of Finance and Operations with a self-starter approach to join our team and help guide the organisation through exciting and challenging times ahead.
The Head of Finance and Operations is a role at the heart of our team. It will be responsible for overseeing the financial stewardship of the organisation while also setting the tone through managing our day-to-day operations which will enable everyone to come to work with a smile on their face. The successful candidate will also be integral in providing support to the change and transformation ahead of us. They will deputise for the Director of Operations and build relationships with the SLT and across the organisation as a whole.
The successful candidate will be a fully qualified accountant and be able to demonstrate:
- Proven experience in a leadership role;
- Experience of organisational change and transformation;
- Understanding and experience of strategic risk management, finance audit and internal controls
This is an exciting opportunity for the right individual. We are looking for someone flexible, eager to learn and hugely motivated by this chance to be one of the biggest ever behaviour-change campaigns.
If you feel you have the skills and experience to succeed in this role we very much look forward to hearing from you.
Recruitment timings
- Application deadline: Sunday 26th May
- Shortlisting:Approx. 5th June
- First stage interviews:Week of 10th June
- Second stage interviews: Week of 17th June
To apply please submit your CV and supporting statement by 26th May via the link. For an informal conversation about the role, please contact Bryony Thomas via the Allen Lane website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
MLC Partners are supporting a Central London based organisation within the Higher Education sector, to recruit a Finance Transformation Programme Officer on a 12-month fixed term contract. We are seeking an experienced Project Officer with a strong financial background to coordinate and deliver on various projects, contributing to the improvement and transformation of the Finance department.
This full-time position commences immediately, with hybrid working in Central London.
Key Responsibilities:
- Working closely with senior management to prepare comprehensive action plans, including resources, timeframes and budgets for projects
- To perform various coordinating tasks (scheduling and risk management), along with administrative duties, maintaining project documentation and handling financial queries
- Help prepare budgets, analyse risks and opportunities
- Support the creation and delivery of processes, policies, and procedures
- Ensure that all projects are completed on time, within budget and meet high quality standards
- Provide general administrative support to the Director of Finance as requested
Key skillset criteria:
- An understanding of financial principles, including accounting, budgeting, financial analysis, and reporting
- Proven experience in creating and maintaining comprehensive project documentation, dashboard, plans, and reports
- An ability to prioritise workload and deadlines, collaborate with cross-functional teams and communicate financial insights effectively
- Prince2 certification is highly desirable
- QBE/PQ/Q is highly desirable
Applications will be reviewed daily, and the role may close before this advert. Please contact Annabelle at MLC Partners to confidentially discuss your job search.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a position to get you on the Finance career ladder? Are you already working in Finance but wish to take on a role that looks at all areas of the day to day running of a Charity?
Would you thrive as a pivotal member of a small team supporting vibrant communities for older people to live independently?
Look no further.
Abbeyfield Southern Oaks is a small but growing charity that aims to enhance the quality of life for older people through supported independent living, providing companionship and social interaction to diminish the effects of loneliness and isolation.
We have created this role to support both our sheltered houses and our 60 Apartment, Independent Living property , Nonsuch Abbeyfield, in Ewell, where this post is based.
We are looking for a reliable, organised Finance Assistant to take ownership of the day-to-day transactional finance. You will need to have a positive attitude, a desire to work as efficiently as possible, and excellent communication skills. If you enjoy establishing your own organisational systems, we are excited to talk with you. We are looking for someone who can operate effectively with little or no supervision and who can manage multiple tasks at once without becoming overwhelmed.
Why should you join Abbeyfield Southern Oaks?
· Starting salary £24,000 per annum
· 25 days annual leave plus 8 bank holidays
· NEST pension scheme, 3% employer contribution
· Study support will be considered
If your skills match and you would like to be part of a dynamic and caring team, please submit your CV with covering letter highlighting how you meet the job description and person specification.
Please note that, for safeguarding purposes, all our roles require an enhanced DBS check.
We will be shortlisting as applications are received
About Pancreatic Cancer Action:
Pancreatic Cancer Action (PCA) was founded in 2010 by a rare survivor of the disease. We are a small, creative and passionate team committed to improving early diagnosis and saving lives. In August 2020, Pancreatic Cancer Action merged with Pancreatic Cancer Scotland making our team stronger than ever.
Pancreatic cancer has only a 7% survival rate and this figure has not improved significantly for over 50 years. Despite it being the 5th biggest cancer killer in the UK, pancreatic cancer receives only 3% of overall research funding.
With a strong focus on early diagnosis, it is Pancreatic Cancer Action’s aim to improve survival rates through raising awareness, medical education, improved patient information and by funding research specifically into the early diagnosis of pancreatic cancer. Simply put, we want more people diagnosed in time for surgery, currently the only potential for a cure.
Main responsibilities:
- Develop and grow the annual programme of fundraising events such as the London Marathon and Great North Run.
- Grow and steward a pipeline of new and existing community and events audiences and fundraising opportunities with a particular focus on England. Ensuring to always maintain the highest quality supporter journey.
- Manage the delivery of the virtual challenge events. Add insight and support the annual Pancreatic Awareness Month Campaign and help to further develop Pyjama’s for Pan Can to new audiences.
- As a senior member of the Income Generation Team you will contribute to robust financial planning, management and reporting of income and expenditure in your own areas of expertise.
- Responsible for the delivery and recruitment into PCA’s Challenge Events programme making sure participants receive exceptional supporter care.
- Develop compelling and engaging third party fundraising materials to inspire supporters to reach their maximum fundraising targets.
- Contribute to the development of automated and integrated supporter journey and engagement plans with the support of the Head of Income Generation to ensure a consistent and efficient supporter experience.
- Seek out engagement opportunities to support donor acquisition and retention utilising new and existing channels and platforms.
- You will be an excellent relationship manager who can maintain accurate records on our CRM system (Salesforce) to ensure that we develop, engage and update our supporters.
- Work closely with colleagues in Marketing and Communications, to create engaging products and community and event campaigns. Updating the fundraising section of the PCA website and other third party platforms with compelling content and seamless user journeys.
- Be competent at data inputting, IT literate and very organised. Empathy and excellent communication skills are vital in this role and the candidate must be able to collaborate and work well as part of a team.
- Attending when necessary, external events, conferences and exhibitions across the UK and being the face of Pancreatic Cancer Action, acknowledging that some of these may involve overnight stays and weekends.
Income and targets
- Help to grow Pancreatic Cancer Action’s income from community and challenge event fundraisers.
- Develop ongoing stewardship journey for Community/DIY Fundraisers and increase average gift though exceptional supporter care.
- Achieve Financial and non-financial targets and KPI’s from corporate and community fundraising as agreed with the Head of Income Generation.
- Monitor and control allocated fundraising budgets and regularly update the Head of Income Generation.
- Prepare and monitor reporting for all online fundraising platforms to fit with our accounting systems reporting this to the Head of Income Generation monthly.
- Contribute to Pancreatic Cancer Action’s fundraising strategy.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the Coalition for Global Prosperity
The Coalition for Global Prosperity (CGP) brings together political, military, business and faith leaders who believe that an effective development budget, alongside an active diplomatic and defence strategy, keeps Britain at the forefront of saving lives, alleviating poverty and bringing freedom, security and prosperity to those who need it most.
At a time when the UK's role in the world is being redefined, Britain is at its best when it acts as a global leader in development as well as in defence and diplomacy. With a smart and effective aid budget, which leverages British expertise, the UK can transform lives.
CGP brings together a wide coalition of aid supporters, with backgrounds from across the military, faith, business and political communities. We organise public and private events to explore the UK's role as a global leader. We regularly host influential figures and thought leaders to speak at our events, previously we have hosted David Attenborough, Julia Gillard, Theresa May, Gordon Brown, Boris Johnson, Bill Gates and David Cameron as speakers.
Overview / purpose of the role
We’re looking for a Finance & Operations Assistant who is interested in developing a career in bookkeeping and/or accountancy within the nonprofit sector. No previous experience is required, just lots of passion and a motivation to pursue a long-term career in charity finance. The successful candidate will undertake training with the AAT (funded by us) towards a bookkeeping qualification alongside working as our Finance & Operations Assistant, you will be given some time to study during your working hours for this qualification.
The Finance & Operations Assistant is a central resource within CGP, working with colleagues in the Operations Team, and across the organisation to provide financial and operational support to all areas of our work. They will work closely with the Head of Operations & Evaluation to process invoices, expenses and conduct weekly payment runs, ensuring that all financial policies and procedures are carefully adhered to. They will also support colleagues to follow our financial policies and processes and act as the first point of contact for any questions on these procedures. Additionally, they will provide general administrative and operational support to colleagues as outlined in the below job description.
We do not require the successful candidate to have any particular/specific formal qualifications, you may have just finished education or be looking for a change in career, what you will need is excellent attention to detail and a strong interest in developing a finance career with us.
Reporting to: Head of Operations & Evaluation
Responsibilities
Finance
● Managing our accounts payable inbox, monitoring all incoming invoices and following up with team members on any missing information if required
● Processing and coding invoices in Xero accounting software ahead of weekly payment runs
● Checking that correct coding and approval procedures are followed for staff expenses in Soldo
● Conducting weekly payment runs via our online banking system
● Coordinating our monthly payroll processes (working with external providers)
● Working with the Head of Operations & Evaluation and Director of Finance to support the development of funding proposals
● Working with the Head of Operations & Evaluation and Director of Finance to support financial reporting on grants for external donors
● Supporting the Head of Operations & Evaluation and Director of Finance with general financial administration, record keeping and tracking budgets
● Provide training on expense and invoicing processes to new members of staff and generally acting as the first point of contact for all staff on any finance procedure questions (full training will be provided)
● Supporting the Senior Management Team (SMT) and our Director of Finance to develop the annual organisational budget and report against it quarterly
● Providing budgeting support as required for colleagues internally
Office Management & General Operational Support
● Acting as the key point of contact between CGP & our coworking office space (organising memberships, meeting room bookings, invoices, printing credits, equipment, internal events etc.)
● Organising post, stationery supplies and managing stocks of office equipment
● Maintain/organise our filing and cloud storage systems logically and efficiently, in a data protection compliant manner.
● Ad hoc IT support as required, including online troubleshooting and logging support requests with service providers when necessary.
● General administrative support to the CEO and Head of Operations & Evaluation
Human Resources
● Support with recruitment processes within CGP, including assisting members of the team to schedule and coordinate job interviews, contact candidates and file incoming applications.
● Working with the Head of Operations & Evaluation to organise internal events like team away days and staff team building activities.
Person specification
The right candidate is less likely to be defined by their qualifications and prior experience, but will be someone who meets the below criteria, and is ready to learn. They will have an aptitude for maths and finance, excellent attention to detail and a meticulous, methodical approach to work and troubleshooting.
We are looking for someone who:
● Has an interest in developing a career in the nonprofit finance sector and willing to commit to undertaking financial training
● Is broadly supportive of UK Aid
● Is an independent worker, self-starter who can take responsibility for projects through to completion
● Has excellent IT skills, proficient with MS Office programmes (particularly Excel) and Google Workspace, and the ability to learn to use new software as required (for example, Xero, Soldo and Salesforce)
● Has great people skills, and the ability to build positive working relationships with colleagues and external stakeholders
To Apply:
Send a CV and cover letter outlining you’re interest in the role to the work email address specified on our website.
We review applications on a rolling basis, if interested please apply as soon as possible.
The client requests no contact from agencies or media sales.
Summary
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
- Respond to customers on the Housing helpline, managing enquiries, raising contacts in a CRM database, with a view to tracking and tracing, follow up and offering excellent customer Service.
- Responding to customer queries and complaints via telephone, email, and inboxes, responding in line with SLA's and policy to promote a customer focused service.
- Take ownership of complaints by responding in line with policy, escalating when necessary, taking ownership of resolution and communication promptly .
- Deliver the void (unoccupied) property bulletin, using web based systems, ensuring data and information is accurate. Distribute to customers in required format on a scheduled basis as directed by the property team.
- Business Information sharing - Take full responsibility to undertake critical data checks, utilising systems and other documentation, to verify data is reliable and correct. In line with GDPR share data with relative third parties.
- Manage and maintain relevant computer based property and client records taking personal responsibility for ensuring the accuracy of data and recorded information.
- Provide detailed reports and information to produce mail-merge data, stakeholder and business information in line with key deadlines and compliance.
- Managing retention and disposal of information and files in line with GDPR and departmental policy.
- Manage the incoming mail service delivery through electronic means as well as incoming post (Church House), liaising with key business partners to establish a routine method of ensuring correspondence is directed to the correct team / department , cheques are handled in line with financial requirements and documents are returned where necessary.
- Manage standard letters / generic forms / I&R assessments as required, delivering a robust support service across the wider housing team.
- Create new and amend existing third-party details and ensure the accuracy of recorded information
- Liaise with utility suppliers, Local Authorities, customers and colleagues to ensure accuracy of data, including meter readings, void and occupancy date for council tax.
- Provide supporting information to clarify property status and request amended accounts to reflect this.
- Where necessary, investigate and respond to enquiries, including account queries, this may include enquiries from contractors, suppliers and other third parties.
- Challenge where necessary, to ensure value for money and quality of service from suppliers.
- Manage meter move requests and arrange prompt payment whilst liaising with all involved parties.
- Take responsibility for the day to day processing of payments across the Business team to include all departmental accounting functions in relation to works orders, purchase and framework orders, credit notes and invoices across charity and administrative company accounts, with particular focus to void costs, within required timeframes and in line with Service Level Agreements.
- Produce data uploads for finance transactions, ensuring accuracy of data and sign off completed data.
- Working collaboratively alongside our Finance and Resources partners to ensure prompt payment and when required, investigate queries that arise.
- Escalate issues and problems to managers when necessary to ensure payments are made on time, thus avoiding late payment fees and charges.
- Where necessary, engage with suppliers, contractors and customers ensuring that information is clear, concise and understood to achieve resolution.
- Support the management of the legacy mortgage scheme, supporting the Business Services Team Leader and Business Administration Officer (Mortgages), providing clarity and support on a range of queries and tasks.
- Manage quinquennial inspections in line with stakeholder agreements, refunding customers and producing monthly update reports.
- Develop knowledge and skills on mortgage redemptions, working closely with solicitors and customers to progress and complete sales and redemptions promptly.
- To ensure that data held in QL / SAP is complete, accurate and reliable through regular assessment of data using analysis and cleansing where necessary and to take personal responsibility for ensuring the accuracy of data and recorded information across all business streams.
- Produce stakeholder reports, business reports and information to enable transparency across the business, in line with agreements and compliance.
- Data management and entry for key information relating to insurance revaluations, working collaboratively with colleagues to ensure insurance values are periodically reviewed.
- Produce and take responsibility for mail-merge data to enable communication to customers and stakeholders as and when required.
- Provide administrative support services to the business team whilst maintaining effective internal communication across all teams to ensure information is shared and understood.
- Develop a culture of team collaboration to maintain day to day Business as Usual, working together effectively to get the job done.
- To organise your work to meet key objectives, on time and to agreed standards.
- Seeking continuous improvement in the way we deliver services.
- Responsible along with team members for ensuring continuation of service in the absence of other staff.
- Review and challenge existing processes and procedures, with a view to recommending new ways of thinking and managing tasks.
- Excellent attention to detail and methodical approach to checking information and detail.
- Proven experience of operating in a customer facing multi-channel / service environment.
- Ability to support operators and senior operators in their tasks and decision-making, only escalating to the line manager if you are unable to resolve the issues within the team.
- To work collaboratively with and through others. Supporting the wider team with clear communication and direction.
- Experience of having worked in a fast paced, customer focused environment.
- Good knowledge and application of Microsoft packages with intermediate level in Microsoft EXCEL
- Excellent levels of literacy and numeracy
- High level of professionalism, care and integrity, ensuring a positive image of the organisation is promoted at all times.
- Strong time management skills
- A positive attitude and ability to adapt to changes, enabling business growth and change
- Ability to work with minimum supervision, using problem solving skills and initiative to provide a customer focused service.
- Highly organised with the ability to multi-task and be flexible to respond to service delivery requirements.
- Ability to build strong relationships
- Ability to work flexibly, balancing competing priorities and meeting deadlines whilst understanding the needs, timescales and deadlines of others
- Strong oral and written communication skills to work effectively with colleagues, customers, business partners and stakeholders
- Strong analytical skills with the ability to collect, organize and analyse, significant amounts of data with attention to detail and accuracy
- Creative and innovative thinking with the ability to develop new systems, procedures and solutions
- Experience of accounting processes including management of purchase orders and other related tasks
- Knowledge of SAP financial systems and Aareon QL Housing Management System would be beneficial.
- Previous experience of working in a housing or charity setting.
- A salary of £33,382 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies
Communications and Social Media Officer- Hybrid
Do you love talking to older Christians and hearing their stories?
Are you excited by the possibility of lifting the lid on what goes on in the life of a care home, from fun activities to school visits and trips out?
Would you find it rewarding to share insights on what makes for great person-centred care, including dementia care?
Are you keen to get cracking on a great comms campaign to support fundraising? If so, then you could be just the person we’re looking for.
As a Christian* charity supporting older people, at Pilgrims’ Friend Society, we’re dedicated to creating wonderful places where older Christians can live out their faith and enjoy fulfilling lives, contributing to others around them, both in their care home or housing scheme and in the wider community.
But for our communities to thrive, we need to spread the word about the work we’re doing and the brilliant older people who choose to make their home with us.
We’re seeking a tenacious individual, whether a recent graduate or someone with one to three years of experience in a communications/marketing role, to join our expanding Marketing and Communications Team. This role offers an ideal opportunity to capture compelling stories and amplify our charity’s voice while further developing your career in our dynamic team.
Reporting to our Communications Manager, you’ll play a key role in delivering the Communications Strategy, crafting content across a range of platforms including The Pilgrims’ Magazine, our website, newsletters and social media.
Strong writing skills are an absolute must for this role, as is a keen eye for design and high levels of digital literacy. As an adept communicator with excellent attention to detail, you’ll be able to turn your hand to anything, from magazine features to short form videos, keeping abreast of the latest trends.
A natural people person with innate curiosity, you’ll embrace opportunities to visit our care homes and housing schemes and capture the stories of life with us – not just those of the older people who live there, but also those of our brilliant staff and volunteers. You’ll then devise creative ways to share these stories so they connect with our different audiences, from prospective residents to new supporters and beyond.
A self-starter, you’ll need to be able to work independently within agreed brand guidelines and with minimal supervision. You’ll also need to be highly organised, ensuring that deadlines are met and that content lands in a timely manner. Through analytics, you’ll monitor engagement, using these insights to inform our evolving content plan and drive growth.
As well as creating compelling content for our core communications platforms, you’ll also provide valuable support to our ambitious press plan, helping to amplify the voice of Pilgrims’ Friend Society in local and national media.
If that sounds like the right fit for you, then we’d love to hear from you!
Experience/skills:
- Excellent written and verbal communication skills
- Proven experience of writing/ creating great content in a paid professional or organisational context
- A relevant degree or (similar level) professional qualification; or equivalent work experience
- A strong visual sense and great attention to detail
- Technical skills across Microsoft applications and website content management systems
- Experience with creative platforms including Canva and Mailchimp
- Experience in video editing/creating video content for contemporary social platforms e.g. Instagram Reels/TikToks
- A creative mindset and the ability to think of new ways to build our brand
- Strong organisation and planning skills
- The ability to work independently and with colleagues from across the organisation
- A can-do problem-solving attitude
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
34.5 hours a week, Monday to Friday.
Benefits:
- Hybrid working (2 days in the office, 3 days at home)
- Flexible working hours
- 5 weeks' paid holiday per year, as well as bank and public holidays
- Training & development
- Ongoing support from management
- Perkbox
- Wisdom app
- Care Friends referral app
- Birthday reward
- Long-standing service reward
- Life assurance scheme
- Pension scheme
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.
Please note: the closing date for this post is Friday 7th June, however, this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
Supporter Engagement Manager
Are you ready to make a real difference? At Pilgrims’ Friend Society, we’re not just providing care – we’re building communities, fostering connections, and transforming lives. If you’re passionate about creating positive change and want to be part of a dynamic team dedicated to making a lasting impact, then keep reading!
About Us
Pilgrims’ Friend Society is dedicated to enhancing the lives of individuals across our care homes and housing schemes. We are committed to fostering a community where support, prayer, and engagement thrive. As we continue to grow, we are seeking a passionate and experienced Supporter Engagement Manager to join our dynamic team.
About the Role
As the Supporter Engagement Manager, you will play a pivotal role in shaping our engagement strategies to cultivate relationships with our valued Christian* supporters. Reporting to the Director of Marketing and Communications, you will lead initiatives to increase prayer, giving, and church engagement, aligning with our broader objectives. You will manage our Supporter Engagement Co-ordinator, ensuring seamless coordination and execution of our supporter-centric initiatives.
Read the job pack for further details of this fantastic opportunity.
Key Responsibilities
- Develop and implement a comprehensive supporter engagement strategy to bolster our supporter base and enhance engagement levels.
- Curate a tailored stewardship journey for major donors and legacy pledges, providing personalised communications and resources to foster continued support.
- Oversee the management of our supporter database/CRM, ensuring compliance with GDPR and all relevant legislation.
- Utilise data analytics to design targeted campaigns and initiatives aimed at expanding our supporter network across various channels and touchpoints.
- Lead church engagement efforts, forging and nurturing connections with local and national churches and networks.
- Collaborate with our Activities and Community Engagement (ACE) Facilitators to enhance engagement within our care homes and housing schemes.
- Drive regular prayer communications, fostering a culture of prayer support through various platforms including our online Prayer Wall.
- Organise and lead supporter-facing events such as exhibitions and conferences to facilitate meaningful interactions with existing and prospective supporters.
- Stay abreast of industry trends and share insights with internal teams to inform strategic decision-making.
About You
- Minimum of three years of experience in the charity or third sector.
- Proven track record in supporter engagement and database management.
- Good understanding of UK GDPR regulations.
- Familiarity with fundraising functions and project management.
- Exceptional organisational skills with the ability to prioritise tasks and meet deadlines.
- Strong proficiency in written and verbal communication.
- Innovative thinker with a proactive approach to problem-solving.
- Team player with a reliable and detail-oriented work ethic.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours
34.5 hours a week, Monday to Friday.
Benefits
- Hybrid working (2 days in the office, 3 days at home)
- Flexible working hours
- 5 weeks' paid holiday per year, as well as bank and public holidays
- Training & development
- Ongoing support from management
- Perkbox
- Wisdom app
- Care Friends referral app
- Birthday reward
- Long-standing service reward
- Life assurance scheme
- Pension scheme
Join Our Team
If you are passionate about making a meaningful impact and possess the skills and qualities outlined above, we invite you to join us in our mission to enrich lives and build communities. Apply now and be a part of our dedicated team at Pilgrims’ Friend Society.
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
The Services Manager (Housing) will primarily focus on the managing New Horizon's Housing Advice service, delivered both from the day centre and remotely. You will work with the Head of Services to ensure the service responds holistically to young people with multiple needs or barriers. You should be experienced in the housing and homelessness sector, be a passionate advocate for young people. and have the ability to motivate a team to deliver high quality services in a fast-paced environment. You should be skilled in partnership management and able to collaborate to identify new housing solutions for young people.
For more information, please see our Job Application Pack below.
Salary: £37,024 - £41,600
Closing Date: 10am, 14/06/2024
The client requests no contact from agencies or media sales.
New Horizon Youth Centre runs a busy day centre from Monday to Friday, providing basic needs to young people experiencing homelessness and a one-stop-shop for housing advice, youth work activities, counselling, jobs, education and training support. The Services Manager (Day Centre) is a brand new role for the organisation. They will work as part of the existing Youth Work Team to provide vital additional capacity and expertise to respond to the significantly increased demand we have been experiencing. This role is primarily focused on delivering our frontline day centre service each week. You will spend around 2-3 days per week frontline as our Duty Manager ensuring the smooth running of the day centre. You’ll also be responsible for coordinating our weekly rota, line managing the team, overseeing our Locums, Students and Volunteers programme, supporting with donations and day centre stock, and delivering staff training . You should be passionate about supporting young people who are unsafe or facing homelessness, be able to motivate a multi-disciplinary team of staff and have the energy to problem solve in a fast-paced environment on a daily basis.
Salary: £37,024 - £41,600
Closing Date: 10am, 3rd June 2024
The client requests no contact from agencies or media sales.