Senior head of operations jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Have you got what it takes to help St Margaret’s Hospice raise over £10m+ every year? Do you have a passion for people and building relationships to realise vital income? Do you have experience of fundraising or the commercial acumen to know what makes a great charity retail brand? Can you craft a compelling case for support and negotiate multi-year six figure grants?
Join St Margaret’s Hospice as our Director of Income Generation and play a vital role in ensuring fundraising and retail remain central pillars of our new five-year strategy.
What can you expect to be doing?
As a senior leader, you’ll help shape the future of St Margaret’s at a defining moment for the hospice sector, where financial sustainability is essential.
Hospices play an integral role in local communities, and here at St Margaret’s, we pride ourselves on thinking of our income generation activities as an extension of the care and compassion that is core to who we are.
Working closely with your peers within the executive, as well as the Board, you’ll be an ambassador for St Margaret’s, and expected to represent the hospice. You’ll develop and own pivotal relationships both internally and externally, and role model the values of compassion, collaboration and ambition, while holding yourself and others to account so the best interests of St Margaret’s are always met.
What can you expect to be good at?
From legacies to lottery, challenge events to collections, merchandising to retail operations, you’ll know how to raise significant funds, and will be experienced in leading and inspiring teams to achieve their goals.
Ideally, you will have a strong grounding in charity, either as a fundraiser yourself or having worked in charity retail. Alternatively, you may have transferable skills and the drive to learn and apply your knowledge and experience in a hospice setting.
Either way we are looking for an individual who can demonstrate relevant and lived experience, tenacity, curiosity and a hunger to succeed.
We also welcome high performing individuals who are looking for their first director role.
We invite applications from a diverse range of backgrounds and experiences and are committed to helping you thrive. If you're excited about this role but don’t meet every requirement, we still encourage you to apply.
What can we offer you?
- Salary: £80,000 to £87,975 per annum
- Location: Taunton or Yeovil, with regular travel across Somerset
- Contract: Permanent
- Working Pattern: Full time (37 hours per week), including some evenings and weekends
Holiday entitlement
- 29 days holiday, plus bank holidays, increasing to 33 days after 5 years
- Ability to buy and sell annual leave
Pension scheme
- NHS employees eligible to continue with their NHS pension scheme*
- Non-NHS employees will receive 5.5% employer and 5% employee contribution.
Plus…
- Life assurance cover
- Health Cash Plans
- Virtual medical care with unlimited access to a GP 24/7,
- Confidential and free 24-hour Employee Assistance Programme for you and your family offering: Counselling, Support, Legal, Financial and Medical Information and Advice
- A Vitality & Wellbeing health portal.
- Blue Light Discount Card
- Enhanced maternity leave*
- Excellent learning and development opportunities
- Free on-site parking in Yeovil and Taunton
- Volunteering and fundraising opportunities
*Eligibility criteria applies
How to Apply
Click the apply button to complete the online application form and upload your CV.
As part of the application process, you will be asked for to complete a supporting statement detailing how your skills, knowledge and experience align to the person specification.
You can learn more about the role via the candidate pack attached to this advert or, for an informal chat with our CEO, Joanna Hall, contact the Recruitment Team.
With a new CEO in post, and momentum being built as we roll out our new strategy – it’s an exciting time to join the team. We look forward to learning more about you and why you think you can be a great match for St Margaret’s.
Closing date: 6th March 2026. We may close this vacancy early if we receive sufficient applications for the role.
Unfortunately, we are not able to offer visa sponsorship at this time.
DBS Information
This role requires a criminal background check via the disclosure procedure.
The Disclosure and Barring Service offers a confidential checking service for transgender applicants. This route gives applicants the choice not to have any gender or name information disclosed on their DBS certificate and is available for all levels of DBS check.
The client requests no contact from agencies or media sales.
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
CoppaFeel! is seeking an inspiring and strategic Fundraising Director to lead our fundraising activity and help to drive the next phase of our growth.
As a key member of the senior leadership team, you’ll be responsible for shaping and delivering our fundraising strategy, ensuring a strong, diverse and sustainable income portfolio that enables us to reach more people and move closer to a world where all breast cancers are diagnosed early. Leading and supporting a newly formed but high performing team, you’ll oversee new business development, high value corporate partnerships and outstanding stewardship of our supporters. Working closely with the CEO and colleagues across the organisation you’ll set ambitious targets, identify opportunities for growth and champion long term, values aligned partnerships.
CoppaFeel! has experienced a period of exceptional financial growth, increasing income from £1.6m to £7m in 5 years, driven in large part by the success of our partnership with Asda. This has placed the organisation in a strong and exciting position with the opportunity to build for the long term, diversify our income, and significantly increase our impact.
The Fundraising Director will provide bold, strategic leadership to shape the next phase of CoppaFeel!’s growth, evolving our fundraising model, reducing reliance on any single income stream and ensuring long term sustainability. This role is about setting vision, unlocking opportunity and embedding fundraising as a strategic, organisation wide function. While oversight of day to day fundraising performance remains important, this role is fundamentally future focused building resilience and driving innovation.
This is a hybrid role requiring 2 days per week in our offices based in London Bridge. This role sits within our Senior Management Team and reports into the CEO.
Duties and responsibilities
Strategy & Leadership
- Work as part of the CoppaFeel! SMT shaping the organisational strategy, culture and cross departmental ways of working
- Set and lead an ambitious, multi year fundraising vision aligned to CoppaFeel!’s organisational strategy and impact goals
- Develop and support the Fundraising Team in the delivery of the fundraising strategy to ensure long term sustainability and maximum impact
- Provide strong, clear and consistent leadership through a period of growth, transformation and increasing complexity
- Champion innovation, testing and learning across all fundraising streams to unlock new opportunities and audiences
- Work collaboratively across all departments to ensure that fundraising is integrated across the organisation and aligned with our organisational delivery
Governance
- Work closely with the SMT to develop strategic recommendations for the Board of Trustees and support effective governance
- Development of the 3 year budget, including regular reforecasting and longer term projections to inform investment and growth decisions
- Analyse and monitor the ROI of across all income streams, using insight to drive decision making!
- Take on fundraising related governance responsibilities, including attendance at Finance Committee meetings and contributing to the annual report.
- Provide confident, strategic leadership on financial risk, opportunity and sustainability
Fundraising
- Drive the delivery of CoppaFeel!'s growth strategy, including achieving fundraising targets across multiple fundraising streams
- Develop new strategies and adapt existing ones in response to external trends, audience insight and organisational priorities
- Support the Asda partnership at a strategic level, ensuring income is stewarded effectively and impact is clearly reported
- Oversee and empower the Department Heads in the implementation and optimitisation of the fundraising strategy
- Lead the diversification of income, reducing reliance on any single partner or activity and building a resilient, balanced fundraising portfolio Identify and develop fundraising opportunities that are accessible, inclusive and engaging for 18–24-year-olds and priority audiences
Sector representation
- Act as a visible ambassador for CoppaFeel! within the fundraising sector
- Build CoppaFeel!’s fundraising credibility through conference speaking, thought leadership, award entries and sector engagement
General duties of a CoppaFeel! employee
- To work cooperatively, respectfully and effectively with colleagues to ensure CoppaFeel! achieves its annual strategy
- Update database with relevant contacts
- To assist in identifying and highlighting key external trends which are relevant to the Charity’s operation and provide relevant advice
- To participate, as appropriate, in staff forums and meetings
- To adhere to CoppaFeel!’s Policies and Procedures
- To be flexible with working hours and be willing to work weekend hours where appropriate (i.e. fundraising events) where time off in lieu will be rewarded
- To carry out other tasks as required by the CEO occasionally
Skills and attributes
Essential
- Strong negotiation and influencing skills, with the ability to represent CoppaFeel! credibly at the highest levels
- Experience operating successfully at a strategic leadership level within a medium sized or large organisation
- A proven, creative and commercial approach to income generation, underpinned by strong market insight
- Strong financial acumen, with confidence in budget management, forecasting and ROI analysis
- Experience reshaping or diversifying a fundraising portfolio
- Experience working closely with and presenting to a Board of Trustees and senior stakeholders
- Ability to inspire, lead and develop high performing teams
- Excellent written and verbal communication skills, with sound judgement around risk and reputation
- Thrives in a fast paced, ambitious and evolving environment
Desirable
- Comfortable leading through change, complexity and growth
- Experience working in a rapidly scaling organisation
Application information
Applications will close on Sunday 8th March 2026 with the aim to commence first interviews on W/C 9th March 2026.
CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.
Main benefits, Terms & Conditions
Annual leave entitlement: 22 days, plus office closure at Christmas, a day off on our Founders birthday, and a day off for your birthday.
- Employee Assistance Programme; advice and support offered by an external body.
- Health Cash Plan; cash back on everyday health expenses, as well as a GP advice line and access to PerkBox.
- Access to Self Space training and 1:1 therapy
- Core working hours of 10am to 4pm
- Working from home up to 3 days per week
- Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies
- Training; we have a budget each year for employees training and development plans.
- Treats cupboard; full of biscuits, fruit, chips, fancy tea, coffee, and snacks.
- Expenses; travel for events and food during events will be reimbursed.
- Notice period: 3 months
All annual leave and benefits are pro-rata'd for part time employees.
Equality, Diversity, and Inclusion
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re on a mission to create fairer access to top universities and to transform how young people learn. As our Development and Delivery Lead, you will play a pivotal, leading role in shaping, delivering and growing our Meta Method programme and associated provisions.
This role is ideal for an experienced, confident educator, school support staff member, or outreach professional who thrives in front of large audiences and is ready to take ownership of high-impact delivery. You will lead the delivery of content both in person and (occasionally) online, working directly with schools, students and partners, and acting as a visible and credible ambassador for the organisation.
Alongside delivery, you will work closely with the CEO and Head of Development & Operations to develop, refine and evolve programme content, ensuring it remains engaging, pedagogically robust and responsive to the needs of schools and students. You will bring creativity, judgement and initiative, contributing to programme innovation and the organisation’s wider growth.
As a pivotal member of the Development and Operations team, you will take lead responsibility for the coordination and delivery of Meta Method and additional programmes, ensuring schools are well supported and delivery runs smoothly. You will also play an important role in growing demand for our work, leading conversations around additional programme sales, partnerships and future opportunities.
This is a unique opportunity for someone who wants to combine excellent delivery skills with strategic influence, and who is motivated by seeing their work translate directly into improved outcomes for young people. For the right person, the role offers real autonomy, visibility, and the chance to shape the future direction of an ambitious and values-driven organisation.
This is initially a 12-month contract, however we anticipate that the post will become permanent subject to adequate growth and funding.
Thank you for your interest. Please submit a CV and covering letter (no more than 500 words) addressed to Jayne Taylor, CEO via CharityJob
Your cover letter should tell us:
a) Why you want to work for the Elephant Group and what excites you about our mission.
b) What top three skills, experiences or interests you think make you a strong candidate for the role of Development and Delivery Lead at The Elephant Group.
Please note: We welcome inclusive and accessible practices and recognise that candidates may choose to use AI tools to support their application. However, please be aware that applications that clearly reflect your own motivations, experiences and alignment to our mission in your own unique voice will have most impact.
We’re on a mission to create fairer access to top universities & courses for talented young people from underrepresented backgrounds.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interim Senior People & Culture Officer
Location: Farringdon (2days/week, hybrid working pattern)
Contract: Temporary, 3months (full time hours)
Salary: £230/day (through umbrella)
An established national charity is seeking an experienced Senior People & Culture Officer to join their People, Culture & Governance team during a period of significant organisational change.
This is a hands-on, project-focused role supporting organisational change, policy development, and core People operations. You will work closely with the Head of People & Culture to coordinate change initiatives, review and update policies, and ensure smooth operational delivery across the employee lifecycle.
Key Responsibilities:
- Support the planning and coordination of organisational change activities
- Provide project support, including tracking progress, preparing documentation, and drafting communications
- Contribute to the review and development of People policies, ensuring alignment with legislation and best practice
- Provide professional first-line People advice to managers and employees
- Support recruitment, onboarding, and wider employee lifecycle administration
- Maintain accurate HR systems, records, and reporting
- Assist with employee relations case coordination and documentation
- Contribute to improvements in systems, processes, and ways of working
About You:
- Proven HR/People experience, including involvement in organisational change projects
- Strong understanding of employment law and best practice
- Confident supporting employee relations matters
- Highly organised with the ability to manage multiple priorities
- Discreet, professional, and comfortable handling confidential information
- Proactive and able to work independently while supporting senior stakeholders
This is an excellent opportunity for an experienced People professional who thrives in change environments and enjoys balancing operational delivery with project work.
For a confidential discussion, please reach out to Annabelle at MLC Partners.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking for a senior digital marketing officer – email to deliver high performing email campaigns and automations to support the charity’s activity. You’ll work autonomously and collaboratively with all teams across Breast Cancer Now to deliver and improve our email marketing.
You’ll be working to optimise engagement of our communications, as well as the supporter experience of those receiving them.
Line managing the email digital marketing coordinator – email, you’ll support their development and maintain positive close working relationships across the charity.
About you
You’ll have a high level of email experience and technical knowledge of relevant email platforms (ideally Adestra) and delivering complex email campaigns and projects.
You’ll be passionate about delivering the best email experience and engagement and understand best practices and the importance of data and testing.
You’ll be well organised and have strong prioritisation and attention to detail skills, working across the organisation on a diverse range of email campaigns, advising on best practice.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 2 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Wednesday 25 February 2026 9am
Interview date 11, 12 March 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Senior Policy Advisor (Climate)
Job reference: REQ000942
£43,851pa + excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working
Hybrid working: Minimum 40% in person collaboration per month
About the role
We’re excited to be recruiting a Senior Policy Advisor to help shape WWF-UK’s climate policy work and support the transition to a net zero, nature-positive economy.
Working within the Policy Directorate’s Climate team, this role sits at the intersection of science, advocacy and political delivery. You’ll design and develop ambitious policy solutions that can scale in the UK and influence action globally, helping ensure climate action works for people, nature and the wider economy.
You’ll contribute to developing policy frameworks that support the net zero transition across areas such as governance, power, heat, home decarbonisation, agriculture and land use. The role involves building strong evidence, engaging with government, business and civil society stakeholders, and positioning WWF-UK as a trusted, authoritative voice during a period of evolving political debate on climate action.
This is an opportunity to combine deep policy thinking with practical influencing, working collaboratively across WWF-UK teams and the global network to turn ideas into meaningful change.
Skills and experience
You’ll bring the following skills and experience to succeed in this role:
Essential
• Strong experience in public policy development, with a focus on climate, net zero or environmental policy
• In-depth knowledge of climate policy and at least one related area such as energy, home decarbonisation, finance, agriculture, land use or biodiversity
• Strong understanding of how policy is shaped and influenced within political and governmental contexts
• Experience building and influencing relationships with senior stakeholders across government, business or civil society
• Proven ability to use research and evidence to develop practical policy solutions and recommendations
• Excellent analytical thinking and clear, persuasive written and verbal communication skills
• Ability to manage complex programmes of work and collaborate across multiple teams and partners
• Experience producing policy briefings, reports or technical content for varied audiences
Desirable
• Experience working across UK nations or in an international policy context
• Experience contributing to fundraising proposals or partnership development
• Budget, grant or project management experience
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 7.5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website.
You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date : 22/02/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
We are recruiting a Head of Income and Engagement to provide strategic leadership and vision for two critical functions—Fundraising and Marketing & Communications—bringing them together into a unified, high-performing team. This role focuses on shaping strategy, building external relationships, and driving organisational growth through income generation and brand engagement, rather than day-to-day operational management.
You will set the direction for attracting significant funding, particularly through corporate partnerships, while strengthening what PAPYRUS already does well:
- Securing grants and trusts funding
- Harnessing the passion of our large, committed supporter base - including bereaved families and others who raise voluntary income for us
In a challenging financial climate, you will lead efforts to grow these income streams and maintain a strong, values-driven presence across press, social media, and broadcast channels. The role requires influence, innovation, and the ability to inspire all managers and staff, as well as external stakeholders.
Please visit the careers site for the full job description and person specification for the role.
Salary: £58,523 per annum (Scale SCP 46) progressing by increments to £62,852 per annum (Scale SCP 49)
Hours: 36 hours per week Location: Remote with regular travel across the UK
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.
Closing date: midnight on 22nd February 2026
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment, and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Job Title: Head of Finance and Infrastructure
Location: St. Edmunds Office, York. YO10 4UX, Flexible hybrid office and home working available.
Department: Executive
Type (full time/part-time): Full time
Reports to: Chief Executive Officer
Perm/FTC: Permanent
Organisation Overview:
We are Age UK York, a local independent charity which exists to support the older people of York and those around them. For over 50 years our team of staff, volunteers and supporters have helped us to offer a wide range of services providing vital and trusted support so often when it is needed most.
Our vital work is needed today as much as ever and we ever welcome people to join our team as together we realise our shared mission of making a positive difference to the lives of the older people of York.
Job Summary:
Age UK York is offering an exciting opportunity to join our fantastic team and support our vital work here in York.
We are looking to find for our new Head of Finance and Infrastructure role and someone who can bring their experience, expertise and passion to support our local York charity, our team and those we are here to help each and every day.
You will manage our brilliant team across our Finance and Infrastructure team with a focus on strong financial management together with those underpinning arrangement on which our work is build from ICT, Health and Safety and how we harness data and insight. With both internal and external focus the role will lead on our financial management and helping our organisation to make every penny entrusted to us count as we develop, manage and realise our financial goals and the difference the enable Age UK York to make in supporting older people and those around them across York.
You will provide leadership across our organisation as a member of our Senior Leadership Team and work closely with our Board of Trustees.
The opportunity offers an excellent benefits package and not only take forward the strong legacy from our current team though bring your own identity, ideas and strengths to the fore in our collective efforts to be there tomorrow and beyond.
. Our Head of Finance and Infrastructure will play a pivotal and valued role in working across our organisation and with our wonderful support function team in enabling the effective foundations of all we do and driving forward our shared goals and our commitments into the future.
Key Responsibilities:
We are looking for an experienced financial manager with a keen eye for detail and drive for high performance, continuous improvement and team work. With an ambition and drive to make a telling contribution and strengthen our charity and the difference we can together make in supporting older people and communities.
We recognise that whilst our role has a financial management focus there is a broader-ranging role, and you may not have experienced all aspects of it before, but if you have:
· Experience and success in leading financial management for an organisation
· Managed a team providing support, motivation and nurturing talent and opportunity
· Experience in providing leadership within an organisation and an eye for detail in strengthening working practices.
· A track record of building and maintained successful partnerships;
· Experience in leading teams in successfully delivering finance and support functions
· The ability to readily transfer your existing experiences and skills to a new challenge;
· Understanding of your strengths and areas for continuing development and proactively build your knowledge and skills
We would love to hear from you.
We’re looking for someone who:
· Demonstrates strong leadership and people management skills, with experience of leading cross function teams.
· Is successful in providing financial management for an organisation and effective in collaborating and supporting non-financial colleagues in our shared financial goals and successful practice.
· Demonstrates wider leadership qualities including contributing to overarching organisational strategic priorities.
· Skilled, including an excellent communicator, in building and maintaining successful relationships across internal teams and external partnership as an ambassador for our organisation
· Able, and experienced, in delivering in meeting outcomes and targets whilst supporting a performance and continuous improvement organisational approach.
· Highly organised, adaptable, and comfortable working in a fast-paced, dynamic environment;
· Strong attention to detail and inquisitiveness qualities, and able to apply and be energised to meet organisational challenges and opportunities in continually strengthening our organisation to help us realise our vision, mission and priorities.
Qualifications, Skills and Experience:
· Ability to prepare, manage, monitor and report on budgets.
· Previous experience in one or more, management or financial accounting roles delivering day to day finance functions.
· Experience of line management and support, motivation and development to colleagues and collective team.
· Experience of supporting the development and delivery of high quality services through financial management and support to operational colleagues.
· Effective understanding of financial statistics and accounting principles.
· Strong interpersonal, communication and presentation skills. Including interpreting and communicating financial information to non-finance function colleagues; a facilitative and accessible approach; ability to manage remote communications and diplomacy and conflict resolution skills.
· Passion and commitment to work within a not for profit organisation and support a team approach in working to help others.
· Decision making – ability to make decisions based on an analysis of data and insights, including financial, performance and needs based data.
Salary and Benefits:
· £39,527 (FTE) per year
· A genuinely friendly and supportive environment
· Generous holidays – 26.5 days plus bank holidays (pro rata for part-time employees). Additional leave – an extra day of long service.
· Birthday day off
· Enhanced sick pay after 6 months of service
· Flexible work schedule
· Potential for funding towards professional qualifications
· Employee discounts
· Free eye test
· Free flu jab
- Free DBS (Disclosure and Barring Service)
Application Deadline: Monday 23 February at 10am
Interviews:
Should your application be successful, you will be invited to a first stage interview on Thursday 5 or Friday 6 March. Final interviews are planned to take place during the week commencing 16 March 2026. Thank you and good luck.
Equal Opportunity Employer: We are inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.
The client requests no contact from agencies or media sales.
Hours: Full time (30 hours over 4 days)
Location: Flexible across England, Wales and Northern Ireland
Salary: Regional £49,202 to £53,252 per annum, or London £52,500 to £56,550 per annum
(London salary applicable to candidates who live in London or are based in the London office a minimum of two days a week)
The role:
This is a great opportunity to join the UK’s biggest grassroots network dedicated to protecting people and planet at a critical time for our world.
We’re looking for an experienced high value fundraiser and team leader to join Friends of the Earth as our Head of Major Giving. The role will focus on growing income and leading our passionate and well-established high net worth team, which covers Philanthropy, Trusts and Foundations and Strategic Partnerships.
You’ll be responsible for developing the Major Giving strategy, retaining our loyal supporters and attracting new, long-term funders by refreshing the stewardship and cultivation programme to encourage deliver on our growth plans in line as we develop a new strategy to answer the challenges in the external environment and ensure that we have the funds to respond to the crises of climate, nature and inequality.
We are developing a new organisational strategy, building on our proud history of working with communities to achieve change. We have longstanding partners and loyal supporters to bring with us as we evolve to meet the challenges and deliver the urgent action needed to deliver our mission.
Key Skills and Attributes we’re looking for:
- Experience of motivating and inspiring team members to achieve high, sustainable performance.
- Collaborative and skilled at working cross organisationally and building strong internal relationships.
- A good networker and ability to work in true partnership with grassroots organisations and funding partners.
- Demonstrable experience of significant income growth and pipeline development.
- Experience of, or knowledge of campaigning organisations would be an advantage as well as organisations going through strategic change.
The team:
The Major Giving team consists of 12 people with five direct reports, leading the sub-teams of Philanthropy, Trusts and Foundations, Strategic Partnerships and our Events function. Your team sits within the Income Generation Directorate, and you’ll work closely with colleagues across that Directorate and with our Policy & Campaigns Engagement and Community & Network Directorates. You will play a key role in promoting a culture of philanthropy and partnerships across the entire organisation as together, we strive to create lasting change in the fight against climate and nature crisis.
For more information, please see the detailed candidate information pack.
Closing date: Monday 23rd February 2026 (23:59).
Please note we only accept applications via the Friends of the Earth Application System.
We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, additional leave for sustainable travel, excellent learning and development opportunities and a vibrant organisational culture.
Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.
Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.
Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
We are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Since opening its doors in 1871, Royal Albert Hall has stood at the heart of the nation’s cultural life. From the Suffragettes to Stormzy, Elgar to Einstein, the Beatles to Shirley Bassey, the world’s most influential voices have shaped moments of history on its iconic stage.
A £50 million capital appeal was launched in late 2025, which will fund improvements of facilities for artists, audiences and young people taking part in engagement activities at the Grade I listed concert hall. This 15-year estate plan represents a significant evolution in the Hall’s fundraising approach, creating an exceptional opportunity to expand its philanthropic reach, deepen relationships with supporters and secure transformational investment in the future of this much-loved institution.
The Senior Philanthropy Manager (Maternity Cover) will play a pivotal role in the delivery of its major donor programme. Reporting to the Head of Philanthropy, this role sits at the heart of the philanthropy team, combining hands-on major gifts fundraising with oversight of systems, processes and pipeline management. The postholder will shape and steward a growing portfolio of high-value supporters during a critical phase of the Hall’s capital appeal, while ensuring that donor engagement activity is coordinated, consistent and effective.
Please note that interviews will occur on a rolling basis. To discuss the role in more detail and make an application, please apply ASAP with a copy of your most recent CV plus any additional information that aligns with the person specification below.
As Senior Philanthropy Manager, you will:
- Report to the Head of Philanthropy and line manage two direct reports – Senior Prospect Researcher and Philanthropy Coordinator – fostering clarity, structure and confidence within your team.
- Manage a personal portfolio of major donors, stewarding relationships typically in the £20,000–£500,000 range.
- Work to a team income target, generating funds from HNWIs through major gifts, mid-value gifts and legacies.
- Own and drive the major donor pipeline, ensuring clear next steps, momentum and follow-through across cultivation, solicitation and stewardship.
- Be donor-facing, through regular face-to-face meetings, cultivation activity and events, including evening engagement as part of stewardship.
- Ensure robust processes are in place for tracking, thanking and income processing, with delivery support from the Philanthropy Coordinator.
- Act as a central coordinating figure for major donor activity, working closely with the Head of Philanthropy, Development Director and selected Philanthropy Board members.
- Lead on the rollout of donor communications, including tailored donor stewardship and wider impact reporting.
- Work closely with other development colleagues who focus on the Hall’s Friends and Patrons programmes, Trust and Foundation approaches and Events.
Essential skills and experience:
- Demonstrable experience of managing and stewarding high-value individual donors, ideally within a major gifts or upper mid-value context.
- Experience of personally securing c.£50K+ donations from HNWIs – please ensure that examples of personally secured gifts from HNWIs, including £value, are included on your CV. It would also be helpful to include context e.g., uplift, new donor
- Confidence working with fundraising databases and systems (ideally Tessitura), and a strong understanding of GDPR and DPA 2018.
- Strong organisational and process skills, with the ability to keep complex, multi-strand activity moving and well-tracked.
- Experience of working collaboratively in a matrixed environment with senior stakeholders and volunteers.
- Some line management or mentoring experience, with the ability to provide clear direction and practical support. However, this is not a heavily people-management-focused role
- Excellent written and verbal communication skills, with confidence engaging donors in a range of settings.
- A proactive, detail-oriented approach, combined with sound judgement and professionalism.
Desirable:
- Arts, culture or heritage fundraising experience.
- Experience of working on or alongside a capital appeal.
Employee benefits include:
- 25 days per year annual leave (pro rata for part-time employees), with the opportunity to buy or sell up to five days holiday per calendar year
- Life assurance of 6 x basic salary
- RAH’s canteen offers free hot and cold meals, including vegetarian options, to staff whilst at work
- Employee Assistance Programme
The Royal Albert Hall are partnering with Laura Macnamara at QuarterFive for this appointment.
For your application via CharityJob, please ensure that your CV aligns with the person specification. If necessary, please provide additional notes. Please apply ASAP - interviews will take place on a rolling basis.
A cover letter is not required at this stage. Suitability will be assessed initially via CV and accompanying notes where provided. For suitable applicants, comprehensive support for formal application will be provided by Laura at QuarterFive.
Owing to the number of applications we receive, we may not be able to respond to all applicants individually.
Prospectus are delighted to be supporting a corporate foundation focused on social mobility. They are a complex organisation, with ambitious goals and are looking for a Head of Finance to lead their finance function through this next period of growth.
This is not a typical charity finance role. You’ll operate in a uniquely complex environment with higher expectations, richer stakeholder relationships, and the chance to influence work that directly impacts thousands of people each year. You’ll have the opportunity to shape how they work and strengthen their financial capability across the organisation.
Please note this is a hybrid role, with the option to be based in either the London, Birmingham, or Manchester office.
The Role:
As Head of Finance, you will:
- Lead and develop a small, capable finance team, fostering a business partnering culture and support strategic decision making across the organisation.
- Oversee day‑to‑day finance operations, ensuring accuracy, compliance and strong internal controls.
- Produce high‑quality management accounts, budgets, forecasts and financial analysis.
- Lead on the annual audit and statutory accounts.
- Ensure compliance with tax, VAT (including partial exemption), Gift Aid and SORP.
- Deputise for the CFO, including at Board and Committee meetings.
- Champion financial literacy across the organisation, helping non‑finance colleagues understand risk, budgets and financial decision‑making.
Essential:
- Fully qualified accountant (CA/ACCA/CIMA or equivalent).
- Strong experience leading finance operations, producing management accounts, budgets, and forecasts.
- Confident managing and developing people.
- Excellent stakeholder management, comfortable navigating a complex environment.
- Strong VAT and tax compliance knowledge (partial exemption experience highly valuable).
- Experience improving systems, processes, and reporting.
- Excellent communication, able to translate financial information clearly for non‑finance colleagues.
- A curious, proactive mindset—someone who asks “why?” and “what if?” and seeks better ways of working.
Desirable:
- Experience with Xero, Microsoft Dynamics, or Power BI.
- Procurement or contract management experience, especially in complex or multi‑party environments.
If you are a strategic, hands‑on finance leader who thrives in complexity and wants to use your expertise to create lasting social impact, we’d love to hear from you.
Please submit your CV by 8 March 2026 at midnight. This role will be subject to an advanced DBS check.
Our client brings joy and laughter to seriously ill children in NHS hospitals and hospices across the country. Through in-person and virtual visits and events, the charity's entertainers (from magicians to musicians, artists, fairies and therapy dogs) enhance wellbeing and help young patients and their families cope with the pain and anxiety of serious illness and hospitalisation. The organisation are now looking to recruit a dynamic new Head of Service Delivery to join their growing, values-led team, overseeing the smooth, safe and effective delivery of both in-person hospital visits and virtual services.
The Head of Service Delivery plays a vital role in enabling the charity to provide joyful, uplifting experiences for seriously ill children and their families. Reporting to the Director of Services, you will provide direct oversight of systems, scheduling, compliance and day to day team management, ensuring that services are delivered to a consistently high standard. You will provide operational leadership, whilst remaining highly hands-on, and will work closely with Visit Managers, entertainers and internal colleagues, coordinating activity, managing staff, and ensuring robust safeguarding and policy compliance. You will ensure that systems are utilised effectively in order to monitor engagement, outcomes and organisational growth, and will produce reporting for the CEO, Trustees and senior leadership team to consistently demonstrate impact.
This is a fantastic opportunity to join a small, supportive organisation. To apply for this role, you will be a warm and engaging individual with significant operational experience, including managing and developing systems, processes and workflows, with a focus on continuous improvement. You will be ambitious and adaptable, and a skilled communicator, confident working in partnership with a variety of stakeholders, and will have demonstrable experience of coordinating complex scheduling, logistics and service delivery in a fast‑moving environment. Experience of working within a charity, hospital/clinical environment, health setting, youth services or another organisation supporting children or vulnerable people is desirable. Overall, you will be an organised, efficient leader, passionate about ensuring high quality, impactful services for vulnerable children and their families.
To apply for this wonderful opportunity, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Victoria Savva at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
Please note this role will be hybrid-working (3 days a week in the office – Mondays, Tuesdays and Thursdays).
Interviews are to take place the week commencing Monday 2nd March.
Head of Strategic Communications and Planning
Job reference: REQ000928
£ 56,297pa + excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working
Hybrid working: Minimum 40% in person collaboration per month
About the role
We’re recruiting a Head of Strategic Communications and Planning to lead WWF-UK’s external communications strategy and ensure our voice is trusted, influential and impactful to help bring our world back to life.
In this role, you’ll shape and deliver a clear, coherent communications narrative that supports WWF-UK’s mission, fundraising, advocacy and partnerships. Taking a supporter-first, insight-led approach, you’ll ensure our priority moments are planned and delivered through integrated, high-impact activity across channels and platforms.
You’ll provide senior leadership across the organisation, setting strategic direction, enabling effective ways of working and developing a high-performing team with the skills and confidence to deliver at pace. You’ll work closely with senior leaders, internal teams, agencies and partners to ensure communications activity is aligned, agile and focused on impact.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
Essential
• Significant experience leading large-scale, integrated communications strategies and campaigns across multiple channels and audiences
• Strong strategic communications expertise, with a clear understanding of insight-led and supporter-focused planning
• Proven experience of leading, developing and motivating teams, including performance management and talent development
• Excellent written and verbal communication skills, with the ability to communicate complex issues clearly and compellingly
• Strong stakeholder engagement and influencing skills, with experience working at senior levels across an organisation
• Demonstrated ability to set priorities, make sound strategic decisions and manage complexity in fast-moving environments
• Experience coordinating and aligning communications activity across multiple teams, partners and agencies
• A clear commitment to WWF-UK’s mission, values and ethical standards
Desirable
• Experience working in a large, complex or purpose-led organisation
• Experience working at a communications agency
• Experience building and managing relationships with agencies and external partners in the UK and internationally
• Experience influencing organisational planning, evaluation and decision-making processes
• Strong facilitation and presentation skills
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 7.5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website.
You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date : 08/03/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Head of Finance Policy
Job reference: REQ000970
£ 56,297- £70,000pa + excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working
Hybrid working: Minimum 40% in person collaboration per month
About the role
We’re excited to be recruiting a Head of Finance Policy to lead WWF-UK’s work on shaping and influencing financial sector policy in support of a net zero, nature-positive transition.
In this role, you’ll set the strategic direction for WWF-UK’s finance policy agenda, developing and advocating for policy solutions that align the financial system with climate and nature goals. You’ll lead a specialist policy team and work closely with colleagues across Advocacy, Conservation, Science and Business Advocacy to turn evidence into credible, politically relevant policy change.
You’ll represent WWF-UK with senior policymakers, regulators, financial institutions and partners, building strong coalitions and influencing decision-makers in the UK and internationally. You’ll also play a key role in shaping how the financial sector’s voice supports stronger government action, and in ensuring WWF’s finance policy work connects to wider priorities such as deforestation, food systems and nature restoration.
This is a senior leadership role for someone with deep expertise in finance policy, strong political judgement, and the ability to lead teams and partnerships to deliver real-world impact.
Skills and experience
You’ll bring the following skills and experience to succeed in this role:
Essential
• Significant experience leading policy development and influencing in the area of financial sector regulation or sustainable finance
• Strong understanding of how government policy is developed and influenced, and how political context shapes policy outcomes
• Proven track record of influencing senior stakeholders, decision-makers or regulators to achieve policy change
• Deep expertise in one or more relevant areas such as climate and environment, nature restoration, deforestation or sustainable supply chains
• Experience developing and delivering policy strategies from concept through to implementation
• Strong analytical capability, confident working with evidence, data and complex policy detail
• Excellent written and verbal communication skills, able to make complex issues clear and compelling
• Proven people leadership experience, including leading, motivating and developing specialist teams
• Experience managing programmes, projects or budgets in a complex organisational setting
• Strong alignment with WWF-UK’s mission, values and commitment to inclusive, equitable policy making
Desirable
• Experience working with or within government, regulators, central banks or international policy institutions
• Experience operating across devolved UK policy contexts (e.g. Scotland, Wales or Northern Ireland)
• Experience working in international policy environments or with global networks
• Experience managing grants or working with external funders and partners
• Experience developing policy approaches that involve affected communities or diverse stakeholders
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 7.5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website.
You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date : 08/03/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Head of Member Services
Location: Holborn, London (Hybrid)
Hours: Full-Time
Contract: Permanent
Salary: From £62,000 per annum (NALC Band B)
Head of Member Services
The National Association of Local Councils (NALC) is a leading voice for local government in England, representing around 10,000 parish and town councils. As Head of Member Services, you'll play a pivotal role in supporting these councils and empowering local communities.
Working closely with our network of county associations, this role offers a unique opportunity to make a real difference in local governance. You'll lead a team providing advice, guidance, and services to NALC's diverse membership, helping them tackle challenges and seize opportunities. With your expertise, local councils will be better equipped to serve their communities, drive positive change, and shape the future of local government.
NALC offers a dynamic and supportive environment, with opportunities for professional growth and development. As Head of Member Services, you'll join a talented team committed to making a difference in local governance.
About Us
Since 1947, the National Association of Local Councils (NALC) has been England's only recognised national membership organisation for community, neighbourhood, parish and town councils. We work with county associations to support, promote, improve and create sustainable councils.
10,000 parish and town councils in England represent 35 million people with 16 million electors, raising £700 million in precept and investing over £2 billion in communities. Some of the largest councils have a precept of over £1 million a year. Around 100,000 councillors spend over 14 million hours a year serving those councils to help change their community. Over 300 new councils have been created in rural and urban areas in the last decade.
We believe these vibrant and dynamic parish and town councils are at the centre of community effort, delivering services and giving their communities a democratic voice.
Who we’re looking for
You’ll bring:
- Degree-level education or equivalent professional experience.
- Evidence of continuous professional development
- Proven track record in developing and delivering membership services
- Demonstrated ability to lead terms and manage staff performance.
- Excellent communication and relationship building skills.
If you're a motivated and experienced professional looking for a new challenge, this role could be the perfect fit. You'll have the chance to shape the future of local government, support thriving communities, and leave a lasting impact
Further information about NALC ,our Manifesto for Empowering Communities, and our services is available on our website.
What’s on offer:
- NALC Band B from £62,000 per annum
- Hybrid working, with office located at The Bloomsbury Building, 10 Bloomsbury Way, Holborn, London, WC1A 2SL
- Employer pension scheme.
- 30 days annual leave, plus bank holidays and Christmas closure
- Enhanced maternity and paternity packages
Apply now to lead NALC's Member Services team and make a real difference in local governance.
Closing Date: 9:00am, Wednesday 25th February 2026
Interview Date: 10th March 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our online portal application portal to complete your application for this position.
NALC is committed to diversity and equal opportunities and welcomes applications from all sections of the community. As part of our application process, we will ask whether you require any reasonable adjustments. Providing this information will help us ensure the recruitment process is accessible, fair, and inclusive for all candidates.
No agencies.
