Senior head of operations jobs

Health & Safety Manager

Salary: £42,000 FTE (actual salary £16,800 per annum, based on part-time hours)

Location: Downton with occasional travel

Hours: Part-time (14 hours per week over 2 days)

Contract: Permanent

About the Role

We have an exciting opportunity for an experienced Health and Safety Manager to join our Risk and Compliance team at Help for Heroes. In this pivotal role, you’ll be the charity’s subject matter expert, ensuring we meet our legal obligations and proactively embedding a positive, proportionate safety and wellbeing culture that safeguards our people, volunteers, service users, and visitors.

You’ll be based primarily in our main office in Downton, but your work will reach across a diverse range of activities such as community delivery programmes, internal events, and fundraising operations ensuring that colleagues and volunteers across all settings have the guidance and support they need. Occasional travel will be required to other locations.

Help us build a safe and supportive environment so we can continue delivering life‑changing support for the Armed Forces community.

About You

You will be an experienced Health & Safety professional who balances expertise with empathy and practicality. You understand the unique challenges of the charity and voluntary sector and bring a collaborative, solutions-focused attitude.

We’re looking for someone with:

• NEBOSH Diploma in Occupational Safety & Health or equivalent
• At least five years’ experience in developing, implementing and monitoring Safety Management systems
• Membership of a professional safety body i.e., IOSH or equivalent. 
• Proven experience managing Health and Safety across multiple sites or services areas.
• Excellent communication and relationship building skills with the ability to influence at all levels.
• Demonstrable ability to translate legislation into practical guidance.
• Experience delivering training and building safety awareness across teams.

About the Team

You’ll be a key member of our Risk & Compliance Team, reporting directly to the Head of Risk & Compliance.

Our team plays a vital role working collaboratively with all teams across the charity, providing guidance, assurance and practical support to help them plan and deliver their services, events, activities and day‑to‑day operations safely, ethically and responsibly. Your role will be central to championing a positive safety culture and supporting colleagues to embed best practice in everything they do.

You’ll join a passionate and purpose‑driven team who value integrity, clarity and continuous improvement, and who are committed to ensuring that every member of the Armed Forces community can live well after service.

In return we can offer you: 

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 

• 29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate! (pro-rata) 

• Opportunity to buy and sell up to 5 days annual leave per year (pro-rata)

• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 

• 3 volunteer days per year to support the Help for Heroes community.

• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member. 

Closing date: 15th March 2026

Please note: We may close this vacancy early should we receive a high volume of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

Finance Manager / Financial Accountant (Charity) – GWT
Full-time or Part-time (28 hours)

Join Gloucestershire Wildlife Trust (GWT) and use your finance skills to support nature’s recovery across Gloucestershire. We’re looking for an experienced Finance Manager / Financial Accountant to lead the day-to-day running of our finance function. This is a hands-on role overseeing transactional finance and payroll, strengthening financial controls, and improving board reporting — with line management responsibility for two Finance Officers.

If you enjoy bringing order, clarity and momentum to finance operations — and want your work to directly support conservation impact — we’d love to hear from you.

What you’ll be doing

• Overseeing day-to-day finance operations (AP/AR, credit control, banking, journals, payment runs, month-end routines)

• Owning and maintaining cashflow forecasts (weekly/monthly), highlighting risks and actions early

• Overseeing payroll end-to-end, including reconciliations, pensions, HMRC compliance and year-end tasks

• Leading monthly close and key balance sheet reconciliations, ensuring an audit-ready trail

• Maintaining and improving board reporting packs with strong version control and reconciliation to source data

• Supporting good restricted/unrestricted fund controls and applying charity finance compliance in routine reporting

• Working confidently with finance systems and improving processes, templates and documentation (including Xledger and Access CRM)

• Line-managing and coaching two Finance Officers, ensuring deadlines and quality standards are consistently met

What we’re looking for

Essential:

• Significant hands-on finance experience with charity experience essential

• Strong experience in cashflow forecasting

• Experience building/improving board reporting packs and senior-level reporting

• Payroll oversight experience (processing, pensions, HMRC, reconciliations)

• Excellent attention to detail, deadline management, and people skills

• Confidence picking up and working with less familiar systems (e.g., Xledger, Access CRM)

• Strong Excel skills

• Qualified-by-experience welcome (degree not required)

Desirable:

• Payroll qualification (e.g., CIPP Foundation/Practitioner or equivalent)

• VAT experience, ideally including Partial Exemption

• Experience in a multi-entity environment (e.g., charity + trading subsidiary)

• AAT/ACCA/CIMA/CIPFA part-qualified or qualified

Benefits

• Permanent role

• Full-time or part-time (28 hours) considered

• 25 days annual leave (pro rata for part-time)

• We are closed between Christmas and New Year, giving additional time off during this period

If you’re motivated by strong processes, great teamwork, and purpose-led work, we’d love to hear from you.

Corporate Partnerships Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Corporate Partnerships Manager 

UK wide 

£42, 323 per annum (pro rata for part time) 

Ref: 117REC 

Full time Part time 22.5 hours per week – we are happy to talk flexible working 

Base: Hybrid with the opportunity to work from any of the Walk Wheel Cycle Hubs around the UK 

Contract: Permanent 

Disclosure: Enhanced DBS/PVG Scheme/Access NI is not required  
 

ABOUT THE ROLE 

Team: Fundraising and Supporter Engagement / Strategy and Engagement 

As the Corporate Partnerships Manager, you will help the Walk Wheel Cycle Trust build strong, meaningful partnerships with organisations. Your work will focus on researching new opportunities, planning how to grow partnerships, and developing approaches that support both short term and long term income for the charity. 

A key part of the role is building and maintaining relationships. You will do this through clear communication, regular updates, and supportive stewardship. You will also write engaging and easy to understand partnership proposals that show how organisations can benefit from working with the Trust, while also helping to advance our mission. 

You will be working closely with the Fundraising and Supporter Engagement team, who are motivated, passionate, and supportive. Together, you will promote the Trust’s work and create partnerships that help more people to walk, wheel, and cycle. 

What You’ll Be Doing 

• Developing a new business strategy that increases sponsorship income from corporate partners.
• Creating partnership offers that provide value to both sides. These should attract companies that share our values and can support our projects, products, and programmes.
• Securing new sponsorship and significantly grow income by developing clear and persuasive proposals. This includes shaping each proposal through regular engagement with corporate contacts and coordinating input from multiple teams to produce strong, evidence-based submissions.
• Providing excellent stewardship to all partners. This includes personalised communication, meaningful recognition, tailored events, and clear reporting. The goal is to build long term, positive relationships with both prospects and existing partners. 

This role is ideal for someone who enjoys working closely with delivery colleagues to develop engaging and persuasive communications, developing strong relationships with partners and the rewarding challenge of fundraising!

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• Experience across multiple organisations of securing new income and partnerships from initial cold approaches to corporate prospects and partners.
• In-depth knowledge and understanding of the UK corporate partnership landscape, including current trends and the priorities of corporate organisations.
• Strong interpersonal and relationship-building skills with the ability to build and maintain relationships with senior stakeholders both internally and externally.
• Strong financial literacy, including the ability to understand and interpret charity accounts.
• The ability to work in a way that promotes the safety and wellbeing of children, young people and vulnerable adults. 

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

Wellbeing Support 

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees) 
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

Financial Benefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary  

Family Friendly Policies 

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 15 March 2026
• Interviews will be held via Microsoft Teams during the week of 30 March 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process. 

The Freedom Fund

The Freedom Fund is a global non-profit dedicated to ending modern slavery. Since 2014, we’ve invested over $100 million into frontline organisations and coalitions, helping to shift power to local actors and create lasting systems change. Our new strategy doubles down on this commitment, investing in anti-slavery movements, fostering collaboration, and working as a trusted partner to the incredible people and organisations driving this work forward. 

Strategic Partnerships Officer - Maternity Leave

An exciting opportunity for an ambitious individual to cover a period of parental leave, joining us in a key role within the Freedom Fund’s Strategic Partnerships team. Based in the UK, the postholder leads the Freedom Fund’s fundraising operations, ensuring that systems, processes, and workflows run smoothly and effectively across the team. They oversee the operational backbone of the fundraising function - including Salesforce, Asana, gift processing, acknowledgements, reporting, and coordination with Finance to enable efficient, accurate, and compliant fundraising activity.

In addition, the Officer contributes to the organisation’s institutional philanthropy efforts. This includes supporting prospect research, proposal development, donor reporting, and the preparation of stewardship materials, working closely with senior colleagues across the Strategic Partnerships team.

Interview process: 2 stage interview process: week commencing  23rd March 2026
Please see the job description for all details.

Head of Policy and Public Affairs

Bring your energy, creativity and expertise - and help us impact young people positively.

Location: Sherborne House, London (hybrid)

Salary: £52,535 per annum

Closing Date: 29 March, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Step into a role where your policy expertise drives real change. As Head of Policy and Public Affairs, you’ll lead an ambitious strategy to influence national decision‑makers, shape legislation and ensure the voices of people affected by homelessness are impossible to ignore. You’ll turn insight into impact, championing our values while strengthening our political presence and public profile

You’ll build powerful relationships across Westminster, Whitehall and the wider sector, producing sharp briefings, commissioning research and delivering high‑profile events that elevate Depaul’s influence. Confident in the media and skilled at simplifying complex issues, you’ll work across teams to anticipate policy change, spark innovation and help drive forward our mission to end homelessness. If you’re driven, strategic and ready to make national change happen, this is your platform.

Key deliverables:

• Develop organisational policy positions on key strategic issues for Depaul UK, focusing on policy areas that matter for our client group including homelessness, housing, welfare, health and care leavers.

• Working with the Director of Development and External Affairs to deliver a multi-year policy and public affairs strategy, you will own its delivery, having demonstrable impact on policy through influencing legislation, as well as securing funding and commitments from the government .

• Work with the Executive Director of Fundraising and Communications and their team to improve Depaul’s public profile by giving us a louder political voice.

• Work with the Executive Director of Operations and their team to ensure Depaul is well positioned to respond to changes in policy and regulation.

• Work in partnership with Depaul UK’s Head of Data and Insights on research projects designed to influence policy.

• Monitor, analyse and report on policy developments which may impact on the work of Depaul UK.

• Provide high quality written and verbal briefings, reports and submissions to consultations.

• Work with senior colleagues to develop positive relationships for Depaul UK with ministers, senior officials, elected Mayors, Parliamentarians and with other policy influencers including our peers in the homeless sector.

• Ensure that the voices and experiences of clients are heard and understood to improve and change services delivered by Depaul, commissioners and policy makers.

• Give interviews to the media.

• Organise and coordinate events and meetings.

• Strengthen Depaul’s links with other voluntary sector organisations in the homelessness, youth and faith sectors.

• Contribute to Depaul International’s global influencing work.

What we are looking for from you (Person Specification)

When completing your application form please address all the areas below. Try to provide clear examples in your supporting statement that clarify how and when you gained the experience or knowledge as well as your level of capability.

To carry out this role we are looking for the following from you in terms of qualifications, experience, skills and competencies:

Knowledge

• Strong knowledge of the homelessness sector and policy context is desirable but not essential, it is essential that you have developed strong, specialist knowledge of a UK policy area or areas.

Experience and skills

• Having had demonstrable impact on government policy.

• Developing and maintaining positive relationships with Parliamentarians and officials

• Organising or helping to organise events, it is desirable but not essential that you have organised events in Parliament

• Leading projects with colleagues from different internal or external teams

• Delivering high quality verbal and written policy briefings and presentations to senior stakeholders

• Working with colleagues to secure media coverage

• Excellent written and verbal communication skills

• Ability to work on own initiative and with low levels of supervision

• Ability to prioritise key tasks and manage conflicting priorities

• Ability to deliver to deadlines, sometimes at short notice

• Desirable - drafting and delivering policy and/or public affairs plans/strategies

• Desirable - representing organisations in the media and at events

You will need to be able to travel throughout the UK and on occasions work out of hours.

You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.

What You’ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Job Purpose

The Head of Place Management leads the delivery of The Fitzrovia Partnership’s Safe & Clean mission. The role oversees all operational activity, contracts, partnerships, and member-facing services that maintain the district’s quality, safety, and appearance.

It ensures services are high quality, efficient, and aligned with the Partnership’s wider missions of Economic Growth, Sustainability, and Place Shaping. The role focuses on delivering outputs that achieve agreed outcomes, combining operational leadership with innovation, value for money, and sound service design. Working with public and private partners and member businesses, the postholder drives measurable impact, continuous improvement, and effective stewardship of resources.

Key Duties and Responsibilities

Leadership and Delivery

• Lead all direct delivery, commissioned, and partnership activity under the Safe & Clean mission.

• Oversee cleaning, maintenance, waste, and safety operations, ensuring coordinated delivery and measurable outcomes.

• Manage the Operations Sub Group and all aspects of its agenda, ensuring effective governance and clear reporting.

• Ensure operational delivery aligns with the organisation’s business plan and priority missions.

• Deputise for the Director of Policy and Place on operational matters.

Service Design and Performance

• Design and manage services that are efficient, evidence based, and reflect best practice.

• Apply high quality service design and project management to all operational programmes.

• Monitor performance, KPIs, and budgets to ensure value for money and demonstrable impact.

• Apply commercial awareness to procurement and service improvement decisions.

• Use data and digital tools to improve performance, reporting, and productivity.

• Encourage innovation and learning from other districts and sectors.

Partnership and Member Engagement

• Build effective working relationships with councils, police, statutory agencies, and partners.

• Engage regularly with member businesses, responding to issues and tracking activity through the CRM.

• Support members with licensing, planning, highways, and related operational matters.

• Ensure Safe & Clean delivery supports the Partnership’s wider economic, sustainability, and place priorities.

Governance and Compliance

• Manage procurement, contracts, and risk across operational services.

• Oversee health and safety, statutory compliance, and performance reporting.

• Produce clear reports and briefings for senior leadership and the Board.

• Ensure consistent and accurate use of the business CRM.

Continuous Improvement

• Identify opportunities to improve service quality and efficiency.

• Stay informed on policy, technology, and best practice in place management.

• Promote a culture of learning, reflection, and improvement.

Person Specification

Skills and Experience

· Proven experience in operations, service delivery, or public realm management within a complex, multi-stakeholder environment.

· Strong experience of contract management and procurement, including setting KPIs, monitoring performance, and securing value for money.

· Demonstrable project management skills, with experience delivering multiple workstreams to fixed timelines and budgets.

· Experience working with local authorities, statutory agencies, and private sector partners.

· Strong commercial awareness, with the ability to manage budgets, assess costs, and make informed decisions about service delivery.

· Confident use of IT systems and digital tools to support operational management, reporting, and productivity, including CRM systems.

· Strong written and verbal communication skills, including report writing and briefing senior stakeholders.

Knowledge and Understanding

· Understanding of place management and the role of Business Improvement Districts or similar partnership organisations.

· Knowledge of public realm services including cleaning, safety, maintenance, and environmental operations.

· Understanding of local government structures and how different city stakeholders operate and interact.

· Awareness of health and safety requirements, statutory compliance, and risk management in service delivery.

· Awareness of sustainability principles and their application to operational services.

Personal Attributes

· Delivery-focused and accountable, with a strong sense of ownership for outcomes.

· Collaborative and approachable, able to work effectively across teams and organisations.

· Calm and resilient, able to manage competing priorities and respond to operational issues as they arise.

· Curious and reflective, with a willingness to learn, adapt, and continuously improve.

· Strong alignment with The Fitzrovia Partnership’s values of Ambition, Excellence, Impact, Integrity, Collaboration, and Innovation.

How to Apply

To apply for this role, please send a max 2-page cover letter and CV by Monday 23 March at 11.59pm. Shortlisted candidates will be invited to interview w/c 30 March 2026

We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions or require reasonable adjustment/s to any part of the selection process, then please contact us.

An exciting opportunity to join the Rank Foundation team in London or Penrith as Head of Impact, Partnerships & Place.

The Head of Impact, Partnerships & Place is a senior leadership role responsible for driving collaboration & partnerships and ensuring measurable social impact. This position combines strategic vision with operational excellence to advance the Foundation’s mission. Our mission is rooted in trust, respect, and a belief in the collective power to drive positive change.

The creation of the Head of Impact, Partnerships and Place marks a pivotal moment in our journey. It signals our ambition to deepen how we understand, evidence and learn from our impact, and to use that learning to continually strengthen what we do. The role will ensure our place-based work is shaped by insight, collaboration and long-term thinking, so that communities have the best possible opportunities to thrive. By building strong partnerships with funders and collaborators, this role will help us grow and scale our work in ways that are purposeful and sustainable.

Please download the Recruitment Pack for the full description of the post and further information. 

Key Responsibilities

Impact Measurement

o Design and oversee frameworks for monitoring and evaluating strategic outcomes.

o Prepare and present impact reports to stakeholders, ensuring transparency and accountability.

o Support the wider staff team in gathering data to inform and underpin the Impact Framework.

 Partnerships Development

o Build and maintain partnerships with RankNet members, other funders, government, and community organisations.

o Negotiate and manage collaborative projects to maximise reach and effectiveness.

 Place-based Programmes 

o Lead the place-based programmes (currently Plymouth and Sunderland) and design frameworks for monitoring and evaluating strategic outcomes. 

o Collaborate with other funders and partners to achieve shared goals. 

o Represent the Foundation at local, regional, and national events that focus on place-based work. 

Community Engagement

o Develop and implement strategies to strengthen relationships with RankNet members, partners, and funders.

Strategic Leadership

o Contribute to organisational strategy, identify emerging trends and opportunities for social impact.

o Translate organisational strategy into clear, measurable objectives, ensuring alignment across teams and programmes.

o Manage strategic risk in relation to funders and partnerships, reputation and delivery, ensuring ethical, inclusive and sustainable practice.

 Advocacy and Representation

o Serve as the public face of the Foundation at funder and partnership events.

o Advocate for causes aligned with the Foundation’s mission.

If you would like to apply, please state the role you are applying for and send your CV together with a supporting statement no longer than 2 sides of A4 that clearly demonstrates how you meet the knowledge, skills, and experience requirements of the role to recruitment@rankfoundation. com 

To assist us in our commitment to equality, diversity and inclusion in the workplace, we would be grateful if you could complete our EDI Form.

About Variety

There are 1.8m children living with disabilities in the UK with 600,000 children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future. Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme, and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.

Role purpose

Variety, the Children’s Charity is looking for a Head of People and Culture to lead and deliver all aspects of the charity’s people strategy. Part of the Operations Team, this is an exciting role combining strategic leadership with hands-on operational HR management. The postholder will be experienced in driving forward new strategies, ensuring Variety has robust, compliant and people centered practices in place. This role will support a positive, inclusive, and high-performing culture which is aligned to Variety’s mission and values.

This is a new role at Variety during an exciting time as we develop and launch a new three-year strategy later this year and invest in our people and culture. The staff team at Variety has grown over the last year, reflecting the charity’s ambitious strategy to double charitable expenditure over the next three years. We are at an exciting point to recruit an experienced HR professional to continue our growth, developing our people while strengthening our collaborative culture, champion wellbeing, and leading Equity, Diversity and Inclusion.

The Head of People and Culture will work with the CEO and Senior Management Team and contribute to strategic decisions at Variety. There is a separate support service which is outsourced for complex or specialist HR matters if required. Variety is a small, dedicated team of 30 staff, and this role reports to the CEO with a close working relationship with the Director of Finance and Operations.

Key responsibilities
Strategy and Performance
Building organisational capacity is one of the pillars of our three-year strategy which is in development. Variety is investing in recruitment, and retention of a high-performing workforce with harmonised contracts and policies.

This role will:

• Develop and implement a People and Culture Strategy aligned with Variety’s new three-year organisational strategy
• Lead workforce planning and organisational development
• Implement and oversee a clear and consistent performance managementframework
• Mange safe and inclusive recruitment processes
• Lead the annual appraisal process and support probation reviews for new staff
• Provide regular reporting to the CEO for Trustee meetings on people metrics and any risks to the people strategy
• Manage the outsourced HR provider to Variety

HR operations and recruitment

• Oversee and directly manage recruitment, onboarding, probation, performance management and exit processes at Variety
• Develop and support the investment in recruitment and retention of high-performing team members
• Manage the onboarding process for new staff, sending offer letters, taking up references and inductions, ensuring a good start at Variety
• Manage employee relations cases (if they arise)
• Maintain and update the staff handbook, HR policies and procedures, ensuring compliance with UK employment law
• Introduce and manage an improved HR portal which will improve Variety’s HR function
• Manage the HR budget and the annual salary review process with the Director of Finance
• Support managers and staff in all aspects of people management
• Oversee payroll and benefits management (if applicable)
• Ensure staff have updated contracts and keep HR policies up to date
• Support managers in people management
• Advise the CEO and Senior Management Team on people-related risks
• Maintain accurate HR records in accordance with GDPR
• Carry out DBS checks for staff and volunteers

Culture and wellbeing

• Work with the Senior Management Team on cultural development and values-led behaviours across Variety
• Lead the People Strategy at Variety to foster a positive working environment, where people feel engaged, supported and happy at work
• Lead on Variety’s learning and development programme for all staff
• Promote a culture of feedback and continuous improvement

Person specification
Essential

• CIPD Level 7 qualified (or equivalent experience)
• Significant experience in a senior HR/People role, ideally within the charity or not-for-profit sector
• Strong working knowledge of UK employment law and HR best practice
• Experience managing employee relations cases independently
• Experience advising Senior Management Teams and Trustee boards
• Ability to operate strategically while delivering operational HR hands-on
• High level of discretion and confidentiality

Desirable

• Experience working as a standalone HR lead
• Experience working in a small or medium-sized organisations
• Knowledge of safeguarding requirements for the charity sector
• Experience implementing HR systems and improving processes

Key competencies

• Resilient and confident decision-maker
• Strong organisational and time management skills
• Values-driven and inclusive leadership style
• Comfortable working autonomously

Role scope and considerations
As this is a standalone, part-time position please consider:

• Clear prioritisation will be essential
• Operational HR tasks (e.g. contracts, letters, policy updates) sit within the role
• External HR advisers will be used for legal matters
• Administrative efficiency (templates, HR systems, automation) will be important to manage workload
• The role may include line management in the future

Benefits

• Enhanced Pension (7% contribution from Variety with 2% employee contribution)
• 25 days annual leave plus bank holidays. In addition, after one year's continuous service, an extra two days’ annual holiday for every complete year of service will be added, up to a maximum of five days' extra holiday (pro rata will apply for part-time).
• Three additional days between Christmas and New Year given as discretionary leave
• Membership to a health and well-being cash plan scheme
• Life Assurance scheme offering 4 x salary
• Company Sick Pay

Please note that this role may require travel within the UK, requires a DBS check and proof of eligibility to work in the UK.

Variety, the Children's Charity is committed to safeguarding and promoting the welfare of children and vulnerable adults.

Equality, diversity and inclusion

Inclusion is one of our key values. It is our ambition to recruit great people from diverse communities. We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief. Please let us know if you have any access requirements which we might need to consider in relation to the selection process.

How to apply

Please submit your CV with a cover letter explaining why you’d make a great candidate for this role and how you meet the job description. In your cover letter please include a people system or HR platform you have implemented that improved operational efficiency and employee experience. What was your approach and what impact did it have.

Applications will close at midnight on Sunday, 15 March 2026 with first round interviews w/c 23 March 2026.

Please let us know if you have any accessibility requirements or need any adjustments for the interview.

The Finance team provides finance and budgeting support to staff, managers and members of PCS. The department is about to embark on a digital transformation that will modernise how the Finance department operates for the Union. We are looking for a Head of Finance that will drive and lead this project whilst maintaining continuity of service operation to the union, members and staff and, to join a progressive union that values collaboration, integrity, and social impact.

Salary and Location

• Band 5, London Spine points 21-17 or Regional Spine points 23-19
• Starting salary: London £63,279 p.a. rising to £72,098 p.a. or Regional £58,877 p.a. rising to £67,689, in annual increments (pay award pending)
• PCS Clapham or Regional office

Successful candidates for the post of Head of FInance will be able to demonstrate:

You are a qualified accountant (ACA, ACCA, ACMA, CIPFA) and or have an MBA with:

• 5 years proven experience of managing a successful finance team
• Proven experience in strategic financial leadership
• Strong knowledge of financial systems, compliance, and reporting
• Project management and delivery in a financial setting
• Excellent communication and stakeholder engagement skills
• Management of internal and external audit processes
• A commitment to equality, inclusion, and the values of the trade union movement

The main duties of the Head of Finance role include:

• Strong leadership and effective management of the finance team
• Lead and manage the implementation and optimisation of a new finance system to ensure cost-efficiency through service reviews and technology adoption
• Deliver strategic financial advice to senior stakeholders
• Lead the unions financial services, focusing on complex and high-impact areas
• Support medium and long-term financial planning for the Director of Central Services and Senior Management Team
• Oversee management accounts, year-end financial reports, and budget cycles
• Ensure compliance with VAT, Corporation Tax, PAYE, and regulatory reporting (e.g., AR21)
• Provide accurate financial data and strategic insights to decision-makers
• Strengthen audit processes and investment oversight
• Ensure integrity in transaction processing and ledger management
• Maintain compliance with data protection and service level agreements
• Support supplier relationship management

Excellent people and leadership skills combined with strong analytical skills, and problem solving ability, and an understanding of up-to-date finance technology will all be essential requirements for a successful Head of Finance.

Closing date: at 12 midday on Thursday 12 March 2026

Interviews will be held in person at PCS Clapham: Wednesday 25 March 2026

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: HEAD OF FINANCE

Ref: 0326

Grade: Band 5, London or Region

Salary:

London Spine points 21-17

London Starting salary £63,279 p.a. rising to £72,098 p.a.

Regional Spine points 23-19

Regional Starting salary £58,877 p.a. rising to £67,689

Location: PCS Clapham (London) or PCS regional offices

Purpose of the job:

Management and leadership of the PCS Finance Team and the provison of strategic financial advice to the National Executive Committee and other bodies.

Responsible for the management of the compilation and production of all management accounts, PCS annual audit, budgets, cash-flow and financial planning reports and annual reports.

Responsible for the integrity and completeness of the accounting records, ensuring taxation compliance.

To manage the modernisation of PCS finance system and to work with our providers to introduce digital products to support PCS primary financial accounting management system.

To engage stakeholders and drive strategic change to optimise the efficiency of the financial operations and contribute towards PCS overall strategic direction of the PCS Union.

Responsible to: Director of Central Services

Responsible for: Internal Audit & Funding Manager and Finance & Budget Manager

Contacts

External:

PCS members, elected officials and potential members. Employers, Legal, pension and other advisors. TUC, Members of other trade unions and related bodies. Senior Government Officials, Ministers, MPs, pressure groups, campaigning bodies and media, Auditors, financial institutions and Investment Managers.

Internal:

PCS staff and managers across Regions and Departments

Main duties and responsibilities

1.People Management

• Manage work allocation and workflow, future planning and support for Finance Team and Director of Central Services
• Motivate and manage individuals and the team as a whole to provide a high standard of service to develop and improve the skills and efficiency of the Finance team
• Check work standards and maintain consistent quality of delegated tasks
• Seek to continuously improve the effectiveness and efficiency of the team
• Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training for the Finance Team
• Proactively promote diversity and inclusion in line with the wider PCS approach
• Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
• Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with line manager
• Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
• Work effectively with lay officials. Provide advice to and lead relevant committees including the preparation and presentation of reports
• Deputise for line manager when required

2.Strategy and Advice

• Ensure the provision of strategic financial advice and guidance to a wide range of stakeholders
• Provide leadership in delivering the unions Financial Services, having direct involvement in more complex or strategic areas to support the delivery of the unions objectives
• Prepare and manage delegated budgets in accordance with the Unions overall financial policies and procedures ensuring services are delivered within the agreed budgets
• Provide medium and long term financial planning support to the Director of Central Services and Senior Management team
• Oversee reviews of service prices and providers, making proposals for savings and change, seeking to exploit changing technologies and methods to reduce costs, wherever possible, in line with budgetary and policy constraints
• Oversee statistical systems to produce reports and analyse information within the Finance department
• Monitor and report on issues and initiatives as requested

3. Strategy and Advice

• Ensure the provision of strategic financial advice and guidance to a wide range of stakeholders
• Provide leadership in delivering the unions Financial Services, having direct involvement in more complex or strategic areas to support the delivery of the unions objectives
• Prepare and manage delegated budgets in accordance with the Unions overall financial policies and procedures ensuring services are delivered within the agreed budgets
• Provide medium and long term financial planning support to the Director of Central Services and Senior Management team
• Oversee reviews of service prices and providers, making proposals for savings and change, seeking to exploit changing technologies and methods to reduce costs, wherever possible, in line with budgetary and policy constraints
• Oversee statistical systems to produce reports and analyse information within the Finance department
• Monitor and report on issues and initiatives as requested

4.Finance Systems

• Manage the introduction, implementation and continuous monitoring of a new finance system to provide effective budget management at every level of the union
• Provide detailed financial data and reporting, including management accounts and strategic advice, to the National Executive Committee/Senior Management Team
• Provide straightforward access to budgets for all budget holders to facilitate better planning and cash flow management
• Ensure resources are optimised to enable good decision-making across each command area
• Review and update where necessary current audit processes to ensure compliance with the Trade Union Certification Officer
• Provide investment oversight, forecasting, and asset management to the Director of Central Services, and produce relevant information to support spending and investment decisions
• Ensure controls are in place and adhered to, to manage management override risks
• Maintain professional financial relationships with suppliers and customers

5.Operational Management

• Oversee and ensure the integrity of the unions transaction processing at all times
• Ensure all liabilities are recorded, payments made, receipts banked and ledgers managed in line with best practice
• Ensure all service level agreements are adhered to by the Finance department, and developed where necessary
• Ensure data protection adherence and finance systems are secure
• Assist the Director of Central Services in managing relationships with suppliers

6. Group and Branch Funding

• Oversee PCS work with Special Member Auditors to ensure the completion of union group and branch audit procedures in line with rules and Finance Committee requirements
• Provide assistance to group and branch treasurers, including training courses
• Provide reports as required for the Finance Committee
• Ensure expenses are paid in line with Service Level Agreement requirements

7. Finance Training and good practice

• Participate in the dissemination of financial knowledge across the union. Organise and participate in periodic financial training programmes for budget-holders, treasurers and members

8. Communication

• Draft complex communications including briefs, reports, business cases, for internal and external stakeholders
• Draft papers, policies and regulations in relation to financial management
• Communicate with members by producing circulars and briefings, and by addressing meetings and conferences etc
• Represent PCS where necessary and liaise with outside professional bodies such as auditors
• Provide financial information as required by other areas of the Union, in particular treasurers, or other bodies

9. Team Working

• Proactively promote team working and collaboration
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members
• Manage and co-ordinate staff on issues arising from new working practises, one off projects, or annual projects such as conference

10.Equality

• Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination

11.General

• Contribute to the strategic development of the Unions policy objectives including the PCS planning process
• At all times implement and promote the PCSs equal opportunities policy adhering to the PCS Values
• Take due and reasonable care of self and others in respect of health and safety at work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion. (e.g. attendance at Annual Delegate Conference)

Person Specification: HEAD OF FINANCE

Ref: 0326

Date: January 2026

Location: London or Region

ESSENTIAL FACTORS

QUALIFICATION

• Qualification in Finance and/or Business Management (ACA,ACCA,ACMA,CIPFA,) and/or MBA with minimum of 5 years' proven management experience in finance

EXPERIENCE

• People management including induction, work allocation, appraisal and conduct
• Experience of working at strategic management level in finance
• Management accounts production and compilation of year end accounts, external reports and audit processes
• Management of payroll and pensions administration
• Project management and delivery in a financial setting

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Management Accountancy
• Financial management and taxation including VAT, Corporate tax and PAYE compliance
• Contract and regulatory compliance management
• Impact and use of Financial Digital and IT applications
• An understanding of and a commitment to trade unions

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to negotiate and form effective working relationships internally and externally
• Ability to provide strategic and policy implementation advice and guidance
• Proficient with Reporting, Data Analytics tools and performance metrics
• Ability to deliver and adapt financial training to audiences without financial knowledge/expertise

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

The Role

As Interim Head of Business Development, you will provide strategic leadership and hands-on delivery to stabilise and strengthen the Trust’s business development approach. You will lead the end-to-end opportunity pipeline - from market intelligence and commissioner engagement through to bid development, governance and mobilisation handover - ensuring opportunities are aligned to strategy, deliver strong outcomes, and are financially viable.

Hours: 37.5 Hours 

Contract : 1 year fixed term contract 

Salary: £48,022.00 

Location: Cheadle, Stockport

Responsibilities include but are not exhaustive

• Provide visible interim leadership for the Trust’s business development function, setting clear priorities and ways of working, and coordinating contribution from service, operational, clinical and corporate colleagues.
• Develop and maintain a Trust-wide opportunity pipeline (tenders, frameworks, spot-purchase growth, strategic partnerships and other commissioned income routes), including qualification, prioritisation, and clear next steps.
• Lead proactive engagement with commissioners, local authorities, Integrated Care Boards (ICBs), NHS partners and other stakeholders to understand demand, shape specifications where appropriate, and position the Trust effectively.
• Own the end-to-end bid process: establish bid plans, coordinate contributors, draft and quality-assure responses, and ensure submissions are compliant, persuasive, and submitted on time.
• Work with Finance and service leads to ensure all bids and proposals are underpinned by robust costing, pricing, risk assessment and contract terms review; ensure financial viability and appropriate approvals before submission.
• Create and embed a practical bid governance approach (stage-gates, templates, timelines and sign-off), so that bidding is consistent, efficient and auditable.
• Champion the Together Trust’s vision, mission and values, and role model the Trust’s behaviours.
• Commit to promoting equality, diversity and inclusion in how opportunities are developed and how the Trust works with partners.
• Maintain a visible presence across Trust services and corporate teams, balancing hybrid working with on-site engagement as needed.

About You

• Educated to degree level (or equivalent senior leadership experience).
• Evidence of continuing professional development in leadership, commissioning, commercial practice or service transformation
• Significant senior experience in commissioning, business development, service development or strategic partnership working within a public service environment (e.g. local authority, NHS, education, social care, VCFSE).
• Proven track record of developing successful proposals, business cases, tenders or commissioning documentation - including coordinating multiple contributors to deadlines.
• Strong stakeholder management skills, including experience engaging credibly with senior commissioners and partners.
  • Good understanding of public sector commissioning and procurement routes, including tendering, frameworks and contract governance.
  • Understanding of the importance of safeguarding, quality and regulatory expectations when developing and mobilising services for children, young people and adults.
• Ability to analyse complex problems, identify options and recommend proportionate solutions.
• Full UK driving license with ability to travel across Together Trust locations and to partner/commissioner meetings as required.

Benefits

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Find out more — watch our short video to see what it’s like to work with us:

https://youtu.be/SEnw2o00T6E

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.

Interim Senior People & Culture Officer
Location: Farringdon (2days/week, hybrid working pattern)
Contract: Temporary, 3months (full time hours)
Salary: £230/day (through umbrella)

An established national charity is seeking an experienced Senior People & Culture Officer to join their People, Culture & Governance team during a period of significant organisational change.

This is a hands-on, project-focused role supporting organisational change, policy development, and core People operations. You will work closely with the Head of People & Culture to coordinate change initiatives, review and update policies, and ensure smooth operational delivery across the employee lifecycle.

Key Responsibilities:

• Support the planning and coordination of organisational change activities
• Provide project support, including tracking progress, preparing documentation, and drafting communications
• Contribute to the review and development of People policies, ensuring alignment with legislation and best practice
• Provide professional first-line People advice to managers and employees
• Support recruitment, onboarding, and wider employee lifecycle administration
• Maintain accurate HR systems, records, and reporting
• Assist with employee relations case coordination and documentation
• Contribute to improvements in systems, processes, and ways of working

About You:

• Proven HR/People experience, including involvement in organisational change projects
• Strong understanding of employment law and best practice
• Confident supporting employee relations matters
• Highly organised with the ability to manage multiple priorities
• Discreet, professional, and comfortable handling confidential information
• Proactive and able to work independently while supporting senior stakeholders

This is an excellent opportunity for an experienced People professional who thrives in change environments and enjoys balancing operational delivery with project work.

For a confidential discussion, please reach out to Annabelle at MLC Partners.

It’s an exciting time to join the Rugby Portobello Trust.

We are a vibrant, place-based community charity supporting children and young people in North Kensington. As we expand our reach and deepen our impact, we are investing in the next phase of our fundraising growth, and we’re looking for an ambitious, strategic fundraising leader to help drive that forward.

As Head of Supporter Engagement, you will lead our income-generating strategy across special events, challenge events, individual giving (one-off and regular) and major donors. You’ll shape how we tell our story, deepen supporter relationships and grow unrestricted income to ensure our long-term sustainability.

This is a senior leadership role with real breadth. You will:

• Lead and grow income across multiple fundraising streams
• Develop and steward major donor relationships
• Oversee high-quality, income-generating events
• Drive multi-channel supporter communications
• Analyse performance data and report against KPIs
• Manage and develop a small, committed team

We’re looking for someone who:

✔ Has a strong track record of achieving and growing fundraising income

✔ Has delivered successful income-generating events

✔ Is confident managing donor relationships, including major donors

✔ Can translate organisational strategy into income growth plans

✔ Is comfortable holding targets and being accountable for performance

✔ Brings energy, creativity and leadership to a small but ambitious organisation

You’ll be joining a charity with a loyal supporter base of 3,000+, a strong fundraising history and a passionate leadership team. This is a hands-on role that's strategic in outlook, operational in delivery and deeply connected to the community we serve.

If you’re motivated by the opportunity to shape growth, lead from the front and make a tangible difference in the lives of children and young people, we’d love to hear from you.

This senior leadership role oversees a portfolio of 13 high-performing, award-winning retail shops generating over £3.5m in annual sales. The role is responsible for maintaining and growing this performance through strong leadership of paid staff and volunteers, working closely with the central trading team and hospice colleagues.

The post holder balances commercial focus with creativity, accountability and strong people skills, supported by a genuine passion for retail excellence. Retail is a vital part of the hospice’s long-term success and sustainability.

The Hospice of St Francis provides free care across West Hertfordshire and South Buckinghamshire. Over 80% of its income comes from trading and fundraising. Our retail operation is one of the strongest in the sector, with innovative shop formats, committed volunteers and teams delivering excellent customer service.

Experience:
Extensive senior retail management experience across multiple sites or channels, ideally within a charity or values-led organisation. Demonstrated success in increasing sales income and net profit while maintaining strong cost control.

Growth & E-commerce:
Proven experience developing and growing online or e-commerce sales, alongside identifying and delivering new business opportunities, including expansion of shop portfolios.

Leadership:
Strong, inspirational leader with a track record of developing high-performing teams of staff and volunteers. Experienced in collaborative working with marketing and wider support teams.

Skills:
Highly commercially astute with strong analytical capability and a solid understanding of profit and loss. Excellent communication, negotiation, and relationship-building skills.

Other:
Full UK driving licence and access to transport. Flexible approach to working hours, including weekends.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

In this role, you’ll be one of the first points of contact for our incredible supporters who are ‘doing their own’ fundraising and you’ll also play an important role in the day to day running of the mass ‘DIY fundraising’ programme.

This will include responding to supporter enquiries, sending out fundraising materials, and managing our community fundraising Facebook group.

Providing operational support to the wider team is a key part of this role. This will include processing invoices, working with external suppliers to replenish and manage stock levels, and accurately delivering processes such as coding income and thanking supporters.

You’ll be joining a passionate and supportive team who are based across the UK. There will be lots of opportunities to develop skills and knowledge through working with others and accessing our organisation’s learning and development programme, as well as being encouraged to attend sector webinars.

About you  

We’re looking for someone with strong communication skills, who takes pride in delivering the highest standard of supporter or customer care. You’re someone who’ll enjoy engaging with our incredible supporters and hearing their stories and will have previous experience of providing excellent support via email and over the phone.

You’ll have experience of working in an administrative or operational role, which involved following different processes. With great organisational skills, you can manage and prioritise a varied workload, ensuring deadlines are met. You're a team player who enjoys helping others and sharing ideas but also feels confident working independently.

If you’ve worked for a charity before, or have community fundraising experience, that’s a bonus. However, it’s more important that you have a passion for making a difference, and an enthusiasm for helping to create an exceptional fundraising experience for our supporters. If this sounds like you, we can’t wait to hear from you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London or Sheffield office Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recrutment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date  Tuesday 10 March 2026 9am

Interview date  week commencing 16 March 2026

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.