Senior head of operations jobs

Strong relationships change lives.

At Relationship Works, we support individuals, couples and families to build healthier, happier relationships and better emotional wellbeing — strengthening communities in the process. As part of the TLC Group, we deliver safe, ethical and high-quality counselling services rooted in compassion and professionalism.

We’re entering an exciting phase of growth and development and are now looking for an Executive Director to lead day-to-day delivery and strengthen our operational foundations.

The Role

This is a senior operational leadership role with meaningful scope and support from the wider TLC Group infrastructure.

You will:

• Lead the day-to-day running of Relationship Works
• Ensure high-quality, safe and ethical clinical practice
• Support the delivery of agreed growth and development plans
• Strengthen financial oversight and manage budgets responsibly
• Improve systems, processes and the client journey
• Support marketing and partnership activity alongside TLC colleagues
• Develop and support a skilled, diverse counselling workforce

You’ll work closely with TLC Group colleagues who lead on strategy, marketing and wider organisational development — giving you the support and structure to focus on excellent service delivery and sustainable operations.

About You

We’re looking for a values-led, people-focused leader with sound judgement and strong operational experience.

You’ll bring:

• Experience of leading teams and managing services
• Financial awareness and confidence working within budgets
• A collaborative leadership style that develops and motivates others
• Emotional intelligence and clear communication
• A commitment to inclusion, safeguarding and high ethical standards

Experience within counselling, health, social care or the charity sector would be advantageous.

The Offer

• Salary: £40,504 – £47,957
• 37 hours per week
• Hybrid working, with time spent at TLC Group offices (various locations across England)
• The opportunity to lead a respected local service with strong group-level support

If you’re motivated by delivering excellent services, supporting talented people and making a tangible difference in your community, we’d love to hear from you.

Application Deadline: 13 March 2026
Interviews expected in Bristol on 20 and 23 March 2026

Do you have significant HR experience, with an ability to build strong partner relationships, and a track record of resolving key people issues through advice to managers? Can you manage your own workload, taking personal responsibility for progressing people activities?
We are recruiting for an experienced HR Business Partner to partner with managers and heads of department on all people matters in specific areas of the charity.  

What does this job do?
Reporting to the Senior HR Business Partner, the successful candidate will:

• build and maintain strong working relationships with key stakeholders in specific areas within the charity, acting as a trusted partner for HR related advice.  
• develop a thorough understanding of partnered areas including departmental objectives, role and team structures, and key people issues. 
• provide tailored HR advice and guidance, using metrics and data to spot trends and identify risks and areas of opportunity. 
• manage informal and formal employee relations cases to successful resolution
• work closely with specialist teams in HR to improve people practices.

We currently have two opportunities available in the team:

• a full time, permanent position based at a rehoming centre in the South of England with frequent travel across the region (Basildon, Cardiff/Bridgend, Canterbury, Evesham, Harefield, Ilfracombe, Newbury, Salisbury, Shoreham-by-Sea, Shrewsbury, Snetterton),
• a fixed term contract until February 2027 (both part-time and full-time applications considered) based in the London office, predominantly London based teams, but with some travel.

First stage interviews for this role are provisionally scheduled for 5th and 6th March 2026 on Teams, with second stage interviews taking place the following week at our London office.

Could this be you?
Ideally qualified to CIPD level 7 (or with equivalent experience), you will have previously worked in a similar role and will have a proven track record of resolving key people issues through a thorough understanding of departmental activities, and tailoring advice to managers.  You will have significant experience in successfully resolving a wide variety of complex ER issues with the ability to build and maintain strong partner relationships, as well as also the ability to communicate complex and sensitive information to diverse audiences.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

We are looking for a Head of IT to lead all aspects of IT and Data Services across Battersea’s three sites ensuring our services meet the needs of the charity and enable us to deliver our charitable objectives. They will be responsible for the design, development and implementation of a high quality, timely and appropriate IT and Data Services offer to key stakeholders across the charity.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable forall.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 15th March 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): w/c 23rd March 2026 (to be confirmed)

For more information about the role, please download our Recruitment pack from our Careers website.

About Screen Share

Screen Share is the leading refugee digital inclusion charity in the UK. Our mission is to ensure every refugee in the UK has access to a connected digital device and the skills to use it to achieve their goals. We provide devices, connectivity, digital skills support and IT repair training to refugees and asylum seekers who are digitally excluded — unlocking their access to education, employment, wellbeing, information and support services. By digitally including refugees, our support fosters agency and independence and allows refugees to rebuild their futures on their own terms.

This is a really exciting time to join Screen Share. Our new 2026–2030 strategy sets an ambitious vision: to scale our impact to reach 5,000 people annually; build a nationwide, integrated programme model across multiple cities; deepen our lived-experience leadership; and deliver a sustainable, circular-economy approach to device reuse. Every element of our work is guided by Responsibility, Sustainability, Equity, and Collaboration.

We are looking for a hands-on leader who can bring significant programme expertise to a new challenge. You’ll sit at the heart of the organisation, be a collaborative “do-er” who leads inclusively and wants to add value from day one. We need someone who is excited by our mission and growth journey and can be flexible as we scale. We are looking for you to take ownership of programme delivery and development, lead the team effectively, and drive a high-impact social value offer for our clients and partners.

About the Role

The Director of Programmes is a new senior leadership role responsible for ensuring the integration, effectiveness, and evidence-based delivery of Screen Share's sector-leading programmes. The role sits at the heart of the charity and will oversee the development and execution of programmatic plans that deliver our new organisational strategy. It will oversee and advance our key programme areas, including digital access, digital skills, digital connectivity and IT repair.

The postholder will be responsible for the smooth running of our charitable programmes, managing staff and ensuring our monitoring and evaluation and safeguarding is of a high quality. They will work closely with the Head of Operations to ensure a high-quality and multi-faceted support product for thousands of refugees across the UK, managing risk and budgets accordingly. They will also work closely with the Head of Outreach to ensure we are communicating our social value proposition effectively. 

The Director of Programmes will play a crucial role in translating strategic objectives into clear operational outcomes, overseeing the performance of programme managers, and leading a collaborative approach to programme delivery across the organisation. They will also deputise for the CEO, ensuring strong organisational leadership as the charity continues to grow and mature. 

The Director of Programmes will also champion the integration of lived experience leadership throughout the organisation, ensuring that the perspectives and expertise of refugees and those with lived experience of digital exclusion are embedded within programme design, delivery, decision-making and strategic direction at Screen Share. 

The postholder will also serve as the Designated Safeguarding Lead, ensuring that safeguarding practices are fully integrated into all programme strands and that our safeguarding process and practices are up-to-date, understood and activated in an inclusive and trauma-informed way.

Please see the attached Appicant Pack for full information on the role's responsibilities. To view the pack, click the blue 'Apply' button. 

If you have any questions about the role or it’s scope, please feel free to get in touch. 

Recruitment Schedule

Advert Closes: Monday 9th March 2026

First Round Interview (online): 18th & 19th March 2026

Second Round Interview (In person): 25th and 26th March 2026

Our Approach to Recruitment

Screen Share is committed to building a fair, inclusive and equitable organisation where everyone feels respected, valued and able to thrive. We aim to make our recruitment process consistent, transparent and accessible.

As the leading charity supporting digital inclusion for refugees in the UK, we value diverse perspectives and especially welcome applications from people with lived experience of displacement and forced migration or digital exclusion

We involve clients from refugee backgrounds in our recruitment as part of inclusive and participatory hiring approaches.

We’re happy to make reasonable adjustments at any stage of the recruitment process to remove barriers for disabled candidates.

Selection decisions are based on skills, experience, potential and values alignment, supported by a fair and transparent process.

If you don’t meet every requirement of the role but feel aligned and excited by our mission, we still encourage you to apply.

We want to hear from talented and driven people who share our commitment to inclusion, equity and meaningful social change.

Senior People & Culture Business Partner

Job reference: REQ000973

£ 50,000pa + excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working

Hybrid working: Minimum 40% in person collaboration per month

About the role

We’re excited to be recruiting a Senior People and Culture Business Partner to lead WWF-UK’s Business Partnering and Advisory team and provide senior, trusted People and Culture partnership across the organisation.

Reporting to the Director of People and Culture, this role plays a key part in shaping and delivering people strategy, workforce planning, organisation design and employee relations, ensuring these align to organisational priorities, values and culture. You’ll work closely with senior leaders to translate strategy into practical people solutions, supporting confident and inclusive decision-making during a period of organisational transition.

Combining strategic leadership with hands-on delivery, you will lead a high-performing team while supporting complex people priorities across directorates. The role operates at pace across both planned initiatives and responsive activity, helping strengthen colleague experience, organisational capability and a values-led culture.

Skills and experience

You’ll bring the following skills and experience to succeed in this role:

Essential

• Significant experience providing senior strategic and operational People or HR partnering within a complex organisation

• Proven leadership experience, including developing and motivating People and Culture or HR teams

• Strong experience advising senior leaders on workforce planning, organisation design, cultural change and complex employee relations matters

• Demonstrable experience embedding equity, diversity and inclusion into people practices and organisational decision-making

• Up-to-date knowledge of employment law and best practice, applied with sound professional judgement

• Strong influencing, coaching and relationship-building skills, with the confidence to challenge constructively

• Excellent written and verbal communication skills

Desirable

• CIPD qualification or equivalent professional experience

• Experience supporting large-scale organisational change or transformation

• Experience using people data and insight to inform strategic decision-making and improve colleague experience

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays

· Flexible working options, to support your work life balance

· 7.5% employer contribution to pension, rising to 10% with employee contribution

· Learning and development opportunities to help you grow

· Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website.

You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date : 04/03/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

Help shape a future where people with motor neurone disease (MND) receive joined-up, person-centred support. As a Programme Lead - Integrated Support, you will guide the development of a new integrated support model, coordinating activity across seven connected work-packages and ensuring progress that is timely, focused, and grounded in real need.

As the Programme Lead, you will work across teams to plan, align, and drive programme delivery. You will ensure each area of work is clearly structured, purposeful, and supported, while maintaining strong relationships across the Motor Neurone Disease Association.

Key Responsibilities

• Lead planning and delivery of projects within the Integrated Support Programme
• Maintain a clear programme framework that supports governance, prioritisation, rick-management and quality assurance
• Collaborate with senior leaders to inform strategic direction and future development
• Engage colleagues, volunteers, and community stakeholders to support innovation and inclusive co-production
• Track progress, evaluate effectiveness, and embed continuous improvement
• Oversee budgets, resources, timelines, and project standards
• Identify and manage risks and interdependencies
• Promote integrated, person-centred approaches rooted in lived experience and best practice

About You

• Experience leading complex project portfolios within service-focused settings
• Knowledge of service improvement and the ability to apply recognised Quality Improvement methods
• A formal project management qualification (e.g., PRINCE2, APM, Agile)
• Skilled in programme framework development, resource planning, and financial oversight
• Strong analytical skills and confidence using metrics to inform decisions
• Excellent stakeholder engagement skills and clear, inclusive communication
• Ability to lead collaboratively, supporting both staff and volunteers
• Strength in risk management and constructive problem-solving

Further information about MND Association and full job description is available in the attached Candidate Pack.

This is a home-based role with a requirement to travel to Northampton, London and regionally in-line with role and organisation requirements.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

It’s an exciting time to join the Rugby Portobello Trust.

We are a vibrant, place-based community charity supporting children and young people in North Kensington. As we expand our reach and deepen our impact, we are investing in the next phase of our fundraising growth, and we’re looking for an ambitious, strategic fundraising leader to help drive that forward.

As Head of Supporter Engagement, you will lead our income-generating strategy across special events, challenge events, individual giving (one-off and regular) and major donors. You’ll shape how we tell our story, deepen supporter relationships and grow unrestricted income to ensure our long-term sustainability.

This is a senior leadership role with real breadth. You will:

• Lead and grow income across multiple fundraising streams
• Develop and steward major donor relationships
• Oversee high-quality, income-generating events
• Drive multi-channel supporter communications
• Analyse performance data and report against KPIs
• Manage and develop a small, committed team

We’re looking for someone who:

✔ Has a strong track record of achieving and growing fundraising income

✔ Has delivered successful income-generating events

✔ Is confident managing donor relationships, including major donors

✔ Can translate organisational strategy into income growth plans

✔ Is comfortable holding targets and being accountable for performance

✔ Brings energy, creativity and leadership to a small but ambitious organisation

You’ll be joining a charity with a loyal supporter base of 3,000+, a strong fundraising history and a passionate leadership team. This is a hands-on role that's strategic in outlook, operational in delivery and deeply connected to the community we serve.

If you’re motivated by the opportunity to shape growth, lead from the front and make a tangible difference in the lives of children and young people, we’d love to hear from you.

Interim Senior People & Culture Officer
Location: Farringdon (2days/week, hybrid working pattern)
Contract: Temporary, 3months (full time hours)
Salary: £230/day (through umbrella)

An established national charity is seeking an experienced Senior People & Culture Officer to join their People, Culture & Governance team during a period of significant organisational change.

This is a hands-on, project-focused role supporting organisational change, policy development, and core People operations. You will work closely with the Head of People & Culture to coordinate change initiatives, review and update policies, and ensure smooth operational delivery across the employee lifecycle.

Key Responsibilities:

• Support the planning and coordination of organisational change activities
• Provide project support, including tracking progress, preparing documentation, and drafting communications
• Contribute to the review and development of People policies, ensuring alignment with legislation and best practice
• Provide professional first-line People advice to managers and employees
• Support recruitment, onboarding, and wider employee lifecycle administration
• Maintain accurate HR systems, records, and reporting
• Assist with employee relations case coordination and documentation
• Contribute to improvements in systems, processes, and ways of working

About You:

• Proven HR/People experience, including involvement in organisational change projects
• Strong understanding of employment law and best practice
• Confident supporting employee relations matters
• Highly organised with the ability to manage multiple priorities
• Discreet, professional, and comfortable handling confidential information
• Proactive and able to work independently while supporting senior stakeholders

This is an excellent opportunity for an experienced People professional who thrives in change environments and enjoys balancing operational delivery with project work.

For a confidential discussion, please reach out to Annabelle at MLC Partners.

Are you a strategic, results-driven fundraiser ready to make a real impact?

Join the Orpheus Centre, a vibrant charity that transforms lives through the performing arts. We’re on an exciting journey, launching a £25m capital appeal to expand our facilities and grow our reach. To achieve this, we need an exceptional Deputy Head of Fundraising to help lead our income generation efforts and drive sustainable growth.

About the role

As Deputy Head of Fundraising, you’ll play a pivotal role in shaping and delivering innovative fundraising strategies across multiple streams—corporate partnerships, trusts and foundations, individual giving, and community fundraising. You’ll oversee donor acquisition and stewardship, inspire your team, and ensure we meet ambitious targets. This is a fantastic opportunity to influence the future of a charity that champions creativity, inclusion, and resilience.

Location: The Orpheus Centre, Surrey
Salary: £45,000 per annum
Hours: 35 hours per week (flexible working considered) / 52 weeks per year
Contract: Permanent

What you’ll do

• Lead revenue fundraising strategies and secure income through personal efforts.
• Manage and develop a talented fundraising team.
• Build strong relationships with donors, partners, and stakeholders.
• Design compelling campaigns and optimise performance using data insights.
• Deputise for the Head of Income and Growth when required.

What we’re looking for

• Proven experience in managing multiple fundraising streams and meeting income targets.
• Strong leadership and team management skills.
• Excellent communication and relationship-building abilities.
• Strategic thinker with a track record of delivering results.
• Knowledge of fundraising compliance and best practices.

Why join us?

• Be part of a passionate team that celebrates creativity and makes a tangible impact on people’s lives.
• Work on a high-profile capital appeal and exciting projects.
• A supportive, inclusive workplace where your ideas matter.
• Join us in making a lasting difference in the lives of young disabled people through the power of the arts.

Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.

We are an equal opportunities employer and welcome applications from all sections of the community.

In order to be considered you must be eligible to work in the UK.

The Orpheus Centre is proud to be a disability confident employer.

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.

 As a Disability Confident Employer, we are:

• Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

No agencies please.

The purpose of this role is to bring together two of FareShare South West’s (FSSW) most critical functions — community membership and food supply — to help transform our current impact, rescuing and sharing food for million more meals. The post holder will lead the development and implementation of both the membership and food strategies, ensuring our membership offer is responsive to community need, operational capacity and the changing landscape of surplus food.

This role is responsible for building and sustaining strong regional and national food partnerships, aligning supply with member demand, and ensuring food reaches the highest priority organisations. The post holder will lead and develop expert teams, strengthen cross-departmental collaboration, and drive service improvements, innovation and growth.

As a key member of the Wider Senior Leadership Team (SLT), the role ensures robust governance, accountability and performance across membership and food, contributing to
organisational strategy, financial sustainability and long-term impact for communities across the South West.

1) Strategic Leadership & Governance

• Provide visible, values-led leadership with clear accountability to the CEO and Board; ensuring teams are aligned behind a consistent culture and change agenda.
• Lead the creation and implementation of the membership and food strategies; delivering to budget, achieving ambitious targets, and embedding innovation for long-term growth.
• Contribute to the wider organisational strategy. Work with the CEO/SLT to set annual budgets and reforecasts, providing regular financial, key performance indicators (KPIs) and narrative reports to the CEO and Board.
• Lead the development and introduction of emerging surplus food types e.g., frozen food, re-labelling, catering packs into our operation, ensuring this is fully aligned across membership, food and operations teams.
• Identify and mitigate risks across the organisation, working with the Wider SLT to maintain an up-to-date risk register.
• Support the Deputy CEO to prepare timely inputs for the audited accounts and impact report and attend finance subcommittee meetings as required.
• Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
• Strengthen alignment between the membership and food teams by identifying and implementing innovative, effective solutions to ensure food reaches the highest priority organisations.

2) Food Partners and Supply

• With support from the CEO, lead on the key relationship with the national partner FareShare and The Felix Project, ensuring food supply is maximised and aligned with organisational needs.
• Be accountable for all incoming food supply, including national (70-75% of our total supply via FareShare and The Felix Project) and locally sourced (25-30%).
• Raise awareness of FSSW’s capability to redistribute surplus food and, with support from our communications team, position the organisation as the surplus food partner of choice in the region, leading on food campaigns, external activity, networks and events.
• Working with the Food Manager, maintain and grow local food partnerships across the South West to secure supply aligned with infrastructure, growth plans and community need—taking the lead on stewarding key suppliers and maintaining accurate records.
• Be accountable for food safety and compliance across the organisation, including product recalls, legislation changes, liaison with national partners and the Health and Safety consultant.
• Work closely with both the food and fundraising teams to develop and deliver a gleaning programme across the organisation.
• Work closely with the operations team to ensure all incoming food is compliant, within capacity limits, and aligned to local operational realities.
• Be accountable for key food related projects and reporting for relevant funders, working with the Finance Manager to ensure accurate procurement data.
• Be accountable for the food pipeline and for managing internal and external communications related to food availability, allocation, planning and future growth.

3) Community Membership Development

• Establish a refreshed, high value membership service and value proposition, aligned to surplus food supply, logistics capacity and community need.
• Ensure the membership team implements a data-driven strategy for recruitment and retention, incorporating member feedback, root cause analysis and performance insights.
• Develop and lead long-term, strategic partnerships aligned with the current and future needs of the membership programme, representing the organisation in South West networks relevant to FSSW’s mission.
• Work with the CEO and SLT to develop and scale membership programmes across regions (e.g., Crisis Resilience Fund).
• Lead efforts to reduce food waste across the organisation through improved membership offerings, bolt-on memberships and direct delivery models.
• Maintain a strong, collaborative relationship across the FareShare network, capturing and sharing best practice within membership development.
• Support major, complex development projects across the organisation (particularly those involving membership and food teams), ensuring inclusive working with internal teams and providing supporting business plans and financial forecasts.
• Be accountable for the quality and compliance of the membership CRM (Salesforce), ensuring accurate data for internal use and funder reporting.
• Develop metrics to support effective food allocation, and to manage current and future demand in line with logistics capacity.

4) People and Culture Management

• Lead, coach and develop managers and teams within your department and oversee their recruitment, appraisals, supervision, wellbeing and professional development.
• Build a collaborative, high performing culture across the membership and food teams, working closely with operations and volunteering.
• Champion values-led leadership and effective cross-departmental communication.
• Promote an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
• Model and promote safe working behaviours across both functions, ensuring food safety conversations are part of everyday management.

Health, Safety & Compliance

• Ensure risk assessments, safe systems of work, and training are in place and reviewed regularly across food and membership functions.
• Ensure compliance with FareShare UK standards, the Health and Safety at Work Act, Food Safety and Hygiene Regulations.
• Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.
• Working alongside the Head of Operations, lead regular food safety briefings and toolbox talks to reinforce safe behaviours and encourage open reporting.

Person Specification
Essential Criteria

• Proven leadership experience, including building high-performing teams.
• Experience in a food, logistics, FMCG (fast-moving consumer goods) or operational supply-chain environment.
• Strong analytical and organisational skills, with confidence using data to inform decisions, manage budgets and track performance.
• Excellent communication and relationship-building skills, able to influence and collaborate effectively with internal and external stakeholders.

Desirable Criteria

• Knowledge of food safety, health & safety and regulatory requirements relevant to food handling and redistribution.
• Experience working in a charity, social enterprise or purpose-driven environment, with an understanding of community need and social impact.
• Familiarity with CRM systems (e.g., Salesforce) and confidence using digital tools to improve service delivery.
• Experience working cross-functionally, aligning teams around shared goals and improving processes between departments.
• Understanding of customer journeys or service-user engagement.

This senior leadership role oversees a portfolio of 13 high-performing, award-winning retail shops generating over £3.5m in annual sales. The role is responsible for maintaining and growing this performance through strong leadership of paid staff and volunteers, working closely with the central trading team and hospice colleagues.

The post holder balances commercial focus with creativity, accountability and strong people skills, supported by a genuine passion for retail excellence. Retail is a vital part of the hospice’s long-term success and sustainability.

The Hospice of St Francis provides free care across West Hertfordshire and South Buckinghamshire. Over 80% of its income comes from trading and fundraising. Our retail operation is one of the strongest in the sector, with innovative shop formats, committed volunteers and teams delivering excellent customer service.

Experience:
Extensive senior retail management experience across multiple sites or channels, ideally within a charity or values-led organisation. Demonstrated success in increasing sales income and net profit while maintaining strong cost control.

Growth & E-commerce:
Proven experience developing and growing online or e-commerce sales, alongside identifying and delivering new business opportunities, including expansion of shop portfolios.

Leadership:
Strong, inspirational leader with a track record of developing high-performing teams of staff and volunteers. Experienced in collaborative working with marketing and wider support teams.

Skills:
Highly commercially astute with strong analytical capability and a solid understanding of profit and loss. Excellent communication, negotiation, and relationship-building skills.

Other:
Full UK driving licence and access to transport. Flexible approach to working hours, including weekends.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Senior Policy Advisor (Climate)

Job reference: REQ000942

£43,851pa + excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working

Hybrid working: Minimum 40% in person collaboration per month

About the role

We’re excited to be recruiting a Senior Policy Advisor to help shape WWF-UK’s climate policy work and support the transition to a net zero, nature-positive economy.

Working within the Policy Directorate’s Climate team, this role sits at the intersection of science, advocacy and political delivery. You’ll design and develop ambitious policy solutions that can scale in the UK and influence action globally, helping ensure climate action works for people, nature and the wider economy.

You’ll contribute to developing policy frameworks that support the net zero transition across areas such as governance, power, heat, home decarbonisation, agriculture and land use. The role involves building strong evidence, engaging with government, business and civil society stakeholders, and positioning WWF-UK as a trusted, authoritative voice during a period of evolving political debate on climate action.

This is an opportunity to combine deep policy thinking with practical influencing, working collaboratively across WWF-UK teams and the global network to turn ideas into meaningful change.

Skills and experience

You’ll bring the following skills and experience to succeed in this role:

Essential

• Strong experience in public policy development, with a focus on climate, net zero or environmental policy

• In-depth knowledge of climate policy and at least one related area such as energy, home decarbonisation, finance, agriculture, land use or biodiversity

• Strong understanding of how policy is shaped and influenced within political and governmental contexts

• Experience building and influencing relationships with senior stakeholders across government, business or civil society

• Proven ability to use research and evidence to develop practical policy solutions and recommendations

• Excellent analytical thinking and clear, persuasive written and verbal communication skills

• Ability to manage complex programmes of work and collaborate across multiple teams and partners

• Experience producing policy briefings, reports or technical content for varied audiences

Desirable

• Experience working across UK nations or in an international policy context

• Experience contributing to fundraising proposals or partnership development

• Budget, grant or project management experience

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays

· Flexible working options, to support your work life balance

· 7.5% employer contribution to pension, rising to 10% with employee contribution

· Learning and development opportunities to help you grow

· Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website.

You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date : 22/02/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

Senior Finance Analyst - Programmes
Job reference: REQ000955
£37,581pa + excellent benefits                                                                                                                                              Woking, Surrey GU21 4LL/Hybrid Working

Join us at WWF-UK – Senior Finance Analyst – Programmes

Contract: Permanent, fulltime (35 hours)
Hybrid working: Minimum 40% in person collaboration per month

About the role                                                                                                                                                                        We’re excited to be recruiting a Senior Finance Analyst – Programmes to play a key role in supporting the financial delivery of WWF-UK’s programmes and donor-funded work. Sitting within the Financial Planning and Analysis team, this role works closely with colleagues across Programmes, Partnerships and Income Generation to provide clear financial insight, support effective decision-making and ensure strong stewardship of restricted funds.

You will provide financial analysis, forecasting and reporting across a diverse portfolio of projects, working collaboratively with programme teams, corporate and public sector partners, and philanthropy colleagues. The role combines technical financial expertise with strong relationship building, helping non-finance colleagues feel confident managing budgets while ensuring donor requirements and organisational standards are met.

This is a collaborative, forward-looking role that supports WWF-UK’s matrix ways of working. You will help strengthen financial processes, improve clarity around programme finances and contribute to a culture of continuous improvement, ensuring our programmes are both financially robust and impactful for people and nature.

Skills and experience                                                                                                                                                              You’ll bring the following skills and experience to succeed in this role:

Essential

· Part-qualified or qualified accountant, or equivalent experience gained in a financial analysis or business partnering role.

· Experience supporting programme or project-based budgets, including forecasting, reporting and financial analysis.

· Strong experience preparing financial information for non-finance stakeholders and providing clear, supportive challenge where needed.

· Experience working with restricted funding or donor reporting requirements.

· Ability to manage multiple priorities and deliver accurate work to recurring deadlines.

· Strong analytical skills with attention to detail and the ability to explain financial information clearly and simply.

· Excellent collaboration and relationship-building skills, with the confidence to work across teams and in a matrix environment.

· Comfortable working with financial systems and data, maintaining accurate records and supporting process improvements.

Desirable

· Experience supporting bid development or budget setting for funded programmes or partnerships.

· Experience working in the charity, international development or conservation sector.

· Understanding of working within a global network or multi-partner environment.

What we offer                                                                                                                                                                           We believe in rewarding our team with more than just a salary.

Here’s what you can expect:

· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays

· Flexible working options, to support your work life balance

· 7.5% employer contribution to pension, rising to 10% with employee contribution

· Learning and development opportunities to help you grow

· Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply                                                                                                                                                                            Click the link to apply via our website.

You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

 Application closing date: 01/03/2026

Our Diversity Promise to You                                                                                                                                                 At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website

Safeguarding Commitment                                                                                                                                                  Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

Head of Individual Giving

We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.

About the Role

Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.

You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.

About You

We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:

• Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
• Strong skills in supporter stewardship and donor retention
• Experience of managing budgets, teams and external suppliers
• A creative, data-driven approach to growing income
• Excellent communication skills