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YMCA East Surrey, Dorking, Surrey (On-site)
£34,278 - £38,563 per year
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Page 3 of 10
Dorking, Surrey (On-site)
£34,278 - £38,563 per year
Full-time
Permanent
Job description

Job Purpose:Lead and manage the day-to-day operations of the Family Centre provision to support families with children and young people aged 0-19 years (up to 25 years with disabilities and additional needs) that are identified as the most need of support or have emerging needs.

Main Responsibilities:

  •  Management of the implementation of the Surrey County Council Families First specification for Family Centres and Family Resilience Support provision.
  •  To monitor the Manager’s in-tray, triage referrals, ensure contact with families providing management oversight and comply with all elements of Early Help Module (EHM) Practice standards for Child Records – Family Centres and Family Support Programme guidance.
  •  With the Family and Youth Manager to devise and review the service delivery plan including emerging needs groups and partnership working with HomeStart East Surrey and other agencies.
  •  Use Tableau data and Outcome tools to plan service delivery.
  •  Show evidence of the impact of the support that is provided and record this on Early Help Management System (EHM), Outcome Stars and other systems as appropriate.
  • Work with the Head of Finance, Head of CYP and the Youth & Family Service Manager to manage the budgets of the Family Centre and consider other sources of revenue.
  • Manage Senior / Family Support Workers, Admin and other associated staff within the Family Centre and Family Support provision providing regular line management supervision, annual appraisals, and case supervisions.

Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service.(pro-rata for part time workers)

The holiday year runs from 1April to 31 March each year.

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Application resources
Posted by
YMCA East Surrey View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 18 September 2025
Closing date: 18 October 2025 at 15:02
Job ref: FCM18092025
Tags: Youth / Children