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The Talent Set, Canary Wharf (Hybrid)
£30,000 - £32,000 per year
Posted 5 days ago

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Closing in 7 days
PACT (Parents and Children Together), Reading (Hybrid)
Starting salary in the range of £35,502 to £43,389 per annum
Posted 1 week ago
Closing today at 23:30
Not For Profit People, Greater London (Hybrid)
£37,451 to £45,500 per annum depending on experience plus £1,300 car allowance
Posted 1 week ago
Dudley Lodge Safeguarding Children Services, Coventry (Hybrid)
£75,908 - £81,775 per year
You will be a member of the Executive Team. Fully qualified accountant with finance leadership in a charity or not-for-profit organisation.
Posted 1 week ago
Closing in 7 days
Age UK Westminster, W10, London (Hybrid)
£48,500 - £50,000 per year (Pro-Rata)
Posted 2 weeks ago Apply Now
Salford CVS, Multiple Locations (On-site)
NJC Point 31: £41,771 per annum
We are looking for an experienced and strategically minded person to strengthen Salford CVS’s strategic VCSE leadership role within Salford.
Posted 5 days ago
Closing tomorrow
Headway North Staffordshire, Stoke-on-Trent (On-site)
£40,000 FTE (£24,000)
Posted 3 weeks ago
Closing tomorrow
IRIS Recruitment, Wellingborough (On-site)
£6,280 per year
Posted 2 weeks ago
THE CATHEDRAL CHURCH OF ST PHILIP BIRMINGHAM, Birmingham (Hybrid)
£55,000 per year
Posted 2 weeks ago
Page 4 of 9
Not For Profit People
West Midlands (On-site)
Walsall, West Midlands
Birmingham, West Midlands
£40,000 per year
Full-time
Permanent
Job description

Accommodation-Based Services Manager

We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse.

This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse.

Please note that due to the nature of this role, we can only accept female applicants.

Position: Accommodation-Based Services Manager

Location: West Midlands (Birmingham/Walsall)

Hours: Full-time (37.5 hours per week)

Salary: £40,000

Contract: Permanent

Closing Date: 25th May 2026

You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change.

We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services

The Role

As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands.

You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services.

Key Responsibilities

  • Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery
  • Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover
  • Take overall responsibility for safeguarding practice, including oversight of high-risk cases
  • Ensure robust risk assessment, safety planning and casework standards
  • Oversee referrals, admissions, occupancy and move-on processes
  • Ensure effective housing management, including rent systems, housing benefit and arrears monitoring
  • Maintain oversight of health and safety, property compliance and refuge security
  • Lead on quality assurance, audits, monitoring and continuous improvement
  • Ensure accurate reporting to funders, commissioners and senior management
  • Manage budgets and monitor expenditure
  • Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally

About You

You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services.

You will:

  • Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development
  • Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services
  • Have strong expertise in safeguarding and managing high-risk cases
  • Be able to lead, motivate and develop teams to deliver high standards
  • Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes
  • Be confident managing competing priorities and driving service improvement
  • Be a strong communicator with the ability to influence and build partnerships
  • Be committed to equality, diversity and anti-discriminatory practice
  • Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems)
  • Ability to participate in an on-call rota and work flexibly

Why Work Here

  • Be part of an award-winning, specialist “by and for” organisation
  • Take on a senior leadership role with real influence and impact
  • Lead services that directly change the lives of women and children
  • Work within a supportive, experienced and values-driven organisation
  • Access ongoing professional development and opportunities to shape services

Important Information

  • This post is restricted to women under Schedule 9 of the Equality Act 2010
  • Enhanced DBS check required
  • The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment

You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Organisation
Not For Profit People View profile Organisation type Advertising Agency Company size 6 - 10
Posted on: 27 April 2026
Closing date: 25 May 2026 at 23:30
Job ref: 8379
Tags: Social Care / Development, Business Development, Housing, Crime, Homelessness, Justice