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Project Manager for the contactless giving rollout project, which will equip 850 churches with a contactless giving device.
As Project Manager, your primary responsibility will be to manage and deliver the contactless giving rollout project. This project will equip 850 churches with contactless giving devices to enable them to receive digital donations and will be delivered in partnership with the Church of England's 42 dioceses. This project is in the early stages of delivery, following a successful period of scoping and engagement with key stakeholders to define the work. Your role may also include initial design work for other digital giving project ideas, depending on capacity alongside delivery of the contactless rollout.
This is an important post which will enable the Giving Directorate to deliver a high-impact project, supporting churches to sustain their ministry through diverse giving mechanisms.
Please note that this role is offered on a 0.6 FTE, fixed-term contract basis for 12 months, ideally starting from 24th August 2026, and is partial maternity leave cover for the Strategic Lead for Giving Mechanisms and Technology.
Interviews will take place online on Monday 27 July 2026
Project management of the contactless giving rollout:
- Work with the internal project team to deliver a national rollout of 850 contactless giving devices, to be delivered by Nov 2027
- Manage and maintain processes to support effective project delivery, so that it remains on track for completion on time and within budget
- Compile training materials to support churches and dioceses with onboarding and effective contactless giving, with support from the project team
- Deliver training to church in-person, as needed to support diocesan colleagues, in conjunction with the project team
- Organise and run 'train the trainer' in-person workshops for diocesan Giving Advisors, in conjunction with the project team
- Develop strong and effective working relationships with the project board, wider Giving Directorate, key internal stakeholders, suppliers, and diocesan Giving Advisors
- Report to the project board and Senior Responsible Officer on project progress
- Manage project risks and issues
- Capture key qualitative and quantitative data throughout the project
- Regularly circulate a project dashboard to diocesan colleagues to update them on device outcomes, working with the Senior Data Analyst to ensure accurate data analysis
- Track the initial realisation of benefits (most benefits to be realised after 2027)
- Work within the NCIs project management framework and ensure project documentation is kept up-to-date
Project scoping:
- Develop existing ideas for future digital giving initiatives by producing project briefs, in discussion with internal stakeholders
- Consult with diocesan Giving Advisors and churches as part of early project development
- Propose plans for prospective projects
Your job description is intended to reflect your main tasks and areas of work, but is not exhaustive. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your banding and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.
The role will require some travel throughout England and Wales, and may also require occasional work on weekends. If the postholder is not based in Church House, they will need to attend some meetings and training at Church House and so must be willing to travel to Church House as required. It is anticipated that travel to Church House will be required once a month, and travel to a diocese to deliver training would also be required once a month (which may require an overnight stay).
Essential
Knowledge/Experience
- Strong track record of delivering medium-size projects with multiple stakeholders, either as a project manager or in a dedicated project support role
- Experience of working within the charity sector
- Experience of creating training resources and delivering training, both online and in-person
- Experience of influencing others through communication and strong leadership skills
- Highly computer literate, with proven use of Microsoft Word, Teams, Outlook, Excel, SharePoint, CoPilot, and Canva
Skills & Abilities:
- High level of accuracy and attention to detail
- Ability to communicate to large groups and key stakeholders clearly, both verbally and in writing
- Ability to work well with numerical data and produce financial reporting including budget updates
- Ability to work well in a team with good inter-personal skills
- Flexible and organised approach to work
- Able to work comfortably with competing priorities
- Ability to provide excellent support to churches and Giving Advisors
- Ability to build relationships with key project stakeholders, articulate a project's priorities, and advocate for it internally
Desirable
- Experience of encouraging giving in a paid or voluntary capacity (digital giving is particularly desirable)
- Experience of the Church sector, either in a paid or voluntary capacity, ideally in relation to giving or church finances
- Experience working with Power Automate
- A professional project management qualification e.g,. APM PMQ
- Familiarity and experience of working within the NCIs project management framework
- Valid UK driving license
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



We are looking for enthusiastic and talented individuals to join us as Energy Advisors to help deliver the vital Home Energy Scotland advice service in the Highlands and Islands. You’ll be the first point of call for householders who need free and impartial advice about how they can lower their bills and reduce their environmental impact. You will have experience engaging with customers and your excellent communication skills will help you support householders and relay technical information to a non-technical audience.
Home Energy Scotland is a free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks has been involved in delivering the service for 17 years, and currently manages advice centres in the Highlands and Islands and South East of Scotland.
We provide high quality advice and information on topics including energy efficiency in the home, renewable technologies and saving water. We also support many people who are living in fuel poverty and refer householders to grants and funding to keep their homes warmer for less. Along with the satisfaction of helping people on a daily basis, you’ll also be joining an organisation consistently rated as a fantastic place to work.
The ideal candidate and the role
We're looking for someone who is passionate about helping people and confident communicating with a wide range of customers. As an Energy Advisor, you'll provide high-quality, personalised advice that helps customers understand their options, take action and make positive changes to their energy use.
You will join a supportive team of customer-focused advisors in a fast-paced environment. The role involves handling inbound enquiries and making outbound calls to existing customers. An interest in energy, sustainability or the environment would be an advantage, but it isn't essential as full training will be provided. You will require good IT skills and have a stable internet connection.
As the Home Energy Scotland Highlands & Islands Advice Centre, we support customers across Argyll & Bute, Highland, Na h-Eileanan Siar (Western Isles), Orkney and Shetland. To be eligible for this role, you must live within one of these local authority areas.
In return you can expect
We will start to grow your knowledge of our services and energy efficiency straight away. The Energy Advisor induction programme includes working towards the City and Guilds Energy Awareness in the Home qualification. We will support the successful applicants with ongoing coaching, mentoring and development.
The client requests no contact from agencies or media sales.
Help people build confidence, gain skills and move into employment.
First Step Trust is a charity supporting adults with mental health challenges and other barriers to employment by providing real work experience, training and pathways into paid work.
We are looking for an Employment Development Worker (EDW) to join our team in Woolwich, SE18 and play a key role in helping people take the next step towards employment, training and independence.
This is a rewarding opportunity for someone passionate about employability, training and supporting individuals to overcome barriers and achieve their goals.
About the role
As an Employment Development Worker, you will:
• Build relationships with local organisations, employers and referral partners to promote our services and opportunities
• Recruit and support workforce members into work placements and training programmes
• Provide practical employment support, including CV writing, job searching and interview preparation
• Develop employer partnerships to create work placements and employment opportunities
• Support the delivery of training programmes and recognised qualifications
• Monitor progress, maintain accurate records and provide reports
• Support the day-to-day running of the project alongside colleagues and workforce members
About you
To be successful in this role, you will have:
• Experience in employment support, careers advice, training or a customer-facing support role
• Experience supporting adults facing barriers to employment
• Strong organisational and administrative skills
• Excellent communication and interpersonal skills
• The ability to motivate, support and encourage people to develop
• The ability to work independently and manage your own workload
• A team-focused approach with a commitment to achieving positive outcomes
Desirable
• Experience delivering workplace-based training
• Knowledge of the benefits system
• Full UK driving licence
Why join First Step Trust?
This is an opportunity to join an organisation that makes a real difference to people’s lives. You will play a direct role in helping individuals build confidence, gain skills and move into meaningful employment or further training.
The closing date will be 24th July, interviews to be held week commencing 27th July.
If you are passionate about supporting people and creating opportunities, we would love to hear from you.
Apply now to be part of a team that changes lives through work, training and opportunity.
“Our learning pathways treat every individual with respect, enabling independence and dignity.”



The client requests no contact from agencies or media sales.
In this role, you will play a vital role in enabling the smooth running of the organisation and its programmes through maintaining excellent programme administration, comms, governance, reporting systems and cross organisational project work.
The role is a key part of the wider Core Team.
The role is ideally suited to individuals with an interest in the core running of a charitable organisation.
Good organisational and communication skills are essential, as is the ability to hold a multitude of tasks simultaneously. The role will provide support for the Senior Management Team and wider delivery team. This post offers an excellent opportunity to learn about communications, programme administration, programme set up and data management and reporting within the context of the voluntary sector.
The role focuses on:
- Communications
- Data Management and Reporting
- Programme Administration
Communications
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Prepare and maintain an annual comms timeline – including key celebratory or significant events for example mental health week, volunteer day etc ensuring that the Trust is maximising coverage across these key dates in the year;
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Maintain the annual events calendar – work with programme leads to ensure events are being covered by comms;
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Coordinate, collate and support with the preparation, completion and delivery of the ST newsletter – distribute via Mailchimp and oversee staff hard copy delivery;
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Day to day social media, liaising with Programme leads for engaging content;
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Monitor and ensure the website content is updated as needed;
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Prepare Board report on Comms;
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Be main contact for and oversee workstream with our Graphic Designer;
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Write PR materials as needed;
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Organise and oversee a regular Comms meeting with SLT – to include a focus on external and internal comms, the comms timeline and organisational events calendar
Data Management and Reporting
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Coordinating reporting deadlines and ensuring they are met by staff;
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All reports to be saved into report folder and SLT notified to sign off;
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Management of Plinth data management system, including managing supplier relationship, monitoring data is inputted correctly and staff training and support;
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Oversight of data requirements per programme and extraction of headline data information for board reports and general funding bids and reports;
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Attend quarterly Commissioner Meetings with colleagues.
Programme Administration
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Maintain and update contracts and grants master spreadsheet;
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Preparing paperwork for new contracts and grants agreements;
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Prepare and issue contract invoices using Xero accounting system;
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Monitor payment schedule using Xero and update SLT;
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Coordinate with accountants when contract invoicing is linked to monthly payroll;
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Planning and set up of new programmes. Supporting staff to launch programmes according to contract funding;
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Management of core support across delivery programmes including but not limited to advice and assistance, baby buddies, group programmes etc;
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Supporting SLT with preparation and submission of bid applications
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Supporting the Core Team with planning and delivering ad hoc organisational projects in line with Organisational Annual Strategy.
Job Requirements
Our work is place-based, and people focused. To be responsive to the community and to be able to support Shoreditch Trust activities, we do not offer remote working contracts. You will need to be flexible, working some evenings and weekends. Hours will be agreed on a mutually beneficial basis in line with planned activities. You will be expected to attend organisational meetings, events and clinical supervision.
Person Specification
Educational achievements, Qualifications, Training and Knowledge:
Essential
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Degree or equivalent qualification
Experience:
Essential
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Work experience as an Administrative Officer, Administrator, or similar role
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Familiarity with data management procedures and principles
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Experience using social media platforms and website CMS
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Experience of using Microsoft products including Word, Excel, and Outlook
Desirable
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Experience using e-marketing software e.g., Mailchimp
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Experience using data management and evaluation software
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Experience of processing financial claims/transactions
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Supporting managers to meet deadlines
Job related aptitude and skills:
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Ability to communicate effectively by telephone, in writing, by e-mail and in person
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Strong organisational and communications skills
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Methodical and organised approach to tasks, with an eye for detail
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Ability to work calmly under pressure prioritising competing demands effectively
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Initiative, flexibility, and ability to handle change
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Ability to produce accurate summaries of meetings, events, and conversations
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Ability to attend work regularly and on time
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Good problem-solving skills
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Good influencing and negotiating skills with the ability to positively engage others and secure commitment and time
Personal qualities:
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A problem solver who enjoys translating complex information into practical applications
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Commitment to continuous personal development
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Ability to work alone, as well as working co-operatively as a team member
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Willingness to learn about new initiatives
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Specialist knowledge related to the area of appointment
The client requests no contact from agencies or media sales.
The Charity Financial Controller will be a new role for The Christie Charity (Charity) and a fantastic opportunity for an individual looking to work for a fast moving, growing organisation.
We are looking for a collaborative self-starter to take the operational lead of The Christie Charity’s finance function and oversee the financial management of The Christie Charity (Charity) group’s finances (this includes The Christie Charity, The Christie Trading Company Limited, and Northern Pathology Developments Limited), including but not limited to financial reporting, management accounting, and day-to-day financial operations. You will play a key role in building a robust financial control framework across the Charity group, and you will be expected to be hands on with respect to overseeing the accuracy and integrity of financial reporting and supporting the Charity’s aim of maintaining strong governance across both charitable and commercial operations.
This post would suit an individual who enjoys working in a dynamic, evolving environment, where responsibilities may shift in response to organisational priorities. The postholder must be comfortable navigating ambiguity, demonstrating flexibility, initiative, and a proactive approach to problem-solving.
Additional information
Previously managed under a service level agreement with The Christie NHS Foundation Trust, financial management has now been fully transitioned in-house, and day-to-day operations are in the process of being transitioned into the organisation with a view to strengthen independent control and governance. This provides an excellent opportunity for the postholder to be involved in transformational projects geared towards improving the finance department’s technological infrastructure and resources to adapt to the fast-growing needs of the Charity.
When submitting your application, please provide the following:
- A cover letter (up to two A4 pages); and
- An up-to-date CV (up to two A4 pages) with evidence of accountancy qualification(s) and current membership of any relevant professional accountancy body or bodies appended to the end.
Please note that applications must include all of the documents listed above and will be reviewed on a rolling basis. Applications that do not meet these guidelines may not be considered.
Interviews will be held on Monday 20 July 2026. If candidates are unable to make this date, alternative arrangements will be considered by exception.
Location: Any of our King's Trust offices (flexible working with a minimum of 2 days in the office)
Interviews: TBC
We're looking for a curious, analytical and proactive Prospect Research Executive to join our Prospect Development team. In this role, you'll help power our fundraising by delivering high-quality prospect research, due diligence and supporter insight that enables our teams to build meaningful relationships with individuals, trusts, foundations and corporate partners.
You'll work closely with colleagues across the organisation to identify new opportunities, uncover valuable connections and provide the intelligence needed to support successful fundraising strategies. From producing prospect profiles and briefing documents to conducting due diligence and maintaining prospect pipelines, you'll play a key role in helping us grow support for young people across the UK.
This role is ideal for someone who enjoys finding connections and turning information into actionable insight. You'll thrive in a collaborative environment and be motivated by using your skills to help create life-changing opportunities for young people.
You will thrive in this role if you are:
- Naturally curious and enjoy researching people, organisations and networks.
- Analytical and able to turn complex information into clear, actionable insight.
- Highly organised, with the ability to manage multiple priorities and deadlines.
- A collaborative team player who enjoys working with a range of stakeholders.
- Detail-focused, with a strong commitment to accuracy and confidentiality.
You will bring:
- Experience conducting research and analysing information from a variety of sources.
- Excellent written communication skills and confidence producing reports, profiles or briefing materials.
- Experience working with databases, CRM systems or research tools.
- An understanding of data protection, confidentiality and ethical research practices.
- Experience within prospect research, fundraising, supporter insight or a similar analytical role (desirable).
If you're excited by this opportunity and think you could make a difference, we'd love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Prospect Development Executives?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Prospect Development Executives!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Contract Type: Fixed Term 12 months
Location: Any of our King's Trust locations (Will require travel across the UK to King's Trust centres and delivery spaces and at least three days a week in a centre)
Interviews and Assessment: Monday 10th August 2026
Help turn ambitious plans into real opportunities for young people.
At The King’s Trust, we are working on new ways of supporting young people into employment in a challenging world – and we need someone to help us make this happen across the UK. Someone who can bring people together, cut through complexity, and build the right foundations so great ideas turn into real impact.
As our Delivery Mobilisation Lead, you’ll be that person - taking new opportunities and ideas and turning them into something teams can actually deliver on the ground. That means shaping how things will work, getting the right people aligned, spotting risks early, and making sure everything is in place so we can deliver meaningful impact from the moment we start delivery.
This is an exciting opportunity to shape how new employment opportunities are launched, driving consistency, quality and real impact at scale across the UK. You'll work closely with colleagues across delivery, programme design, fundraising and finance to ensure programmes are delivered effectively, giving young people access to the support, skills and opportunities they need to thrive.
This is a great role for a leader who enjoys building things from the ground up, improving our offer to young people, and seeing their efforts translate into real-world impact at scale.
In this role, you'll:
- Lead the mobilisation of new programmes and opportunities, turning strategy into successful delivery.
- Bring teams, partners and stakeholders together to drive alignment and results.
- Identify and solve challenges, often at pace, to enable us to be successful
- Use insight, feedback and data to continuously improve delivery.
- Build confidence and capability across teams as they adopt new ways of working.
We're looking for someone who:
- Has experience launching programmes or services from planning through to delivery.
- Is an exceptional organiser who can manage multiple priorities and deadlines.
- Can influence and engage senior stakeholders with confidence.
- Enjoys solving problems and driving continuous improvement.
- Is passionate about creating opportunities for young people.
If you're excited by the challenge of being part of our mission to end youth unemployment, making a lasting difference to young people's lives — we'd love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Delivery Mobilisation Leads?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Mobilisation Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Join our passionate team and help make a real difference to the lives of adults, children and young people affected by domestic abuse. We are looking for an experienced and motivated Trusts and Foundations Fundraiser to secure vital funding that enables our life-changing services to continue and grow.
This is an exciting opportunity to play a key role in shaping the future sustainability of our charity. Working closely with the CEO and senior leadership team, you will identify funding opportunities, develop compelling grant applications, build strong relationships with funders, and manage reporting requirements to maximise income.
We are looking for someone with a proven track record in fundraising, excellent writing and communication skills, and the ability to manage a diverse portfolio of funding opportunities. You will be self-motivated, organised, and passionate about supporting vulnerable people through securing sustainable funding.
This is a 12-month fixed-term contract, with the potential for extension subject to the availability of future funding.
In return, we offer a supportive and flexible working environment, opportunities for professional development, and the chance to be part of a dedicated team committed to creating safer futures for those experiencing domestic abuse.
If you are looking for a rewarding fundraising role where your work will have a direct and lasting impact, we would love to hear from you.
We are here to help survivors of domestic and sexual abuse move forward with their lives. Our aim is a life free from abusive relationships.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the eoa (Employee Ownership Association)
Employee ownership in the UK is at a critical moment. The sector has more than doubled since 2020. Awareness is rising. Evidence is compelling. Businesses, communities, and policymakers are increasingly recognising that a people-powered approach can unlock fairness, resilience, and productivity.
We believe the UK can reach 10,000 employee owned businesses within the decade, transforming succession, broadening ownership, and reshaping the economic landscape. But achieving this relies on bold, strategic, values-led leadership across our community.
The eoa exists to build and connect that community: a network of more than 850 member businesses, thousands of employee owners, specialist advisors, policymakers, and partners committed to powering fairer livelihoods and stronger businesses through employee ownership.
Purpose of the Role
The Finance Manager leads the eoa’s finances to ensure the businesses resources are used effectively, efficiently, and sustainably.
You will develop robust financial systems, reporting, and analysis to provide insight and assurance to the SLT and Board, playing a central role in safeguarding the eoa’s financial health and enabling its strategic goals to be achieved.
Role Summary
- Contract: Permanent
- Hours: 22.5 hours per week, working pattern to be agreed with successful candidate
- Location: Manchester (hybrid). You will be expected to attend the office at least twice per month, and more often where needed
- Salary: £45,000 (£27,000 pro rata) p/a
- Pension: Up to 7% employer pension match (from year 1 anniversary)
- Annual Leave: 30 days leave + bank holidays
- Reports to: Membership & Operations Director
- Management of: Finance and Business Support Administrator
Key Responsibilities
- Lead the development and delivery of the organisation’s financial strategy, ensuring it underpins and enables operational delivery.
- Manage the annual budget-setting process, working closely with colleagues to align budgets with strategic priorities.
- Manage day-to-day financial operations, including financial accounting, membership renewals, bank account management, cash flow monitoring, credit control, payments, and function oversight.
- Take responsibility for accurate and timely payroll and pension delivery, working in partnership with an external provider.
- Prepare and reconcile monthly, and year-end accounts, ensuring accuracy, compliance, and robust controls.
- Produce accurate, timely financial forecasts, management accounts and financial analysis to support operational and strategic decisions.
- Ensure compliance with statutory requirements including tax (VAT, PAYE, Corporation Tax) and financial reporting obligations.
- Maintain strong internal controls and risk management processes, safeguarding the organisation’s financial health.
- Act as a signatory on company bank accounts, ensuring appropriate authorisation and governance arrangements are in place.
- Lead the ongoing development and improvement of finance processes and systems, and automations to drive efficiency and effectiveness.
Knowledge, Experience, and Attributes
- Degree-level education and either ACCA, CIMA, or ACA qualification.
- Proven track record in budgeting, forecasting, cash flow management, and delivering accurate management accounts and financial analysis.
- Experience of working for or preparing SME accounts, managing audits, risk, and internal controls, with a focus on continuous improvement of systems and processes.
- Strategic thinker who can translate complex financial data into clear, actionable insight for senior leaders and the Board.
- Highly organised, proactive, and solution-focused, with excellent communication and stakeholder management skills.
- Collaborative, adaptable, and professional, demonstrating integrity and sound judgment in all financial matters.
What Constitutes Success in This Role?
Success in this role means the eoa has reliable, efficient, and well-governed financial operations that underpin all aspects of the business. You will ensure day-to-day finance processes are accurate and timely, cash flow and budgets are effectively managed, and statutory obligations are met with confidence. By providing clear analysis and insight, you will support the SLT and Board in making informed decisions, drive improvements in systems and reporting, and enable the eoa to achieve its strategic priorities.
Key outcomes for the role Measures
- Outcome: The eoa maintains accurate, timely, and insightful financial reporting and analysis to support decision-making.
Measure: Accurate monthly management accounts and forecasts delivered on time. Rolling forecasts and scenario analyses updated regularly. - Outcome: Budgets are aligned with strategic priorities and financial resources are optimally managed.
Measure: Budgets prepared and approved within agreed timelines. Variance between budgeted and actual expenditure monitored and reported. Cash flow maintained within agreed thresholds. - Outcome: Statutory, regulatory, and internal governance requirements are met and risks are effectively managed.
Measure: All statutory filings (tax, Companies House, pensions) submitted accurately and on time. External audit completed with no significant issues. Internal controls and risk management processes maintained and reviewed annually. - Outcome: Financial systems and processes support operational efficiency and organisational growth.
Measure: Transaction processing, reconciliations, and payroll delivered accurately and on schedule. Improvements in process efficiency implemented. - Outcome: Finance contributes proactively to strategic decision-making and organisational development.
Measure: Financial insight and recommendations consistently inform senior leadership decisions. Evidence of finance-led initiatives driving cost efficiency or strategic impact. - Outcome: Finance function evolves to meet organisational needs and supports a culture of improvement.
Measure: New or updated systems, processes, or reporting tools implemented successfully. Finance function demonstrates improved efficiency, effectiveness, or scalability over time.
How to apply
To apply, please submit:
- A two-page CV
- And ane of either:
- Cover letter setting out your motivation, approach, and what you will bring to the role
- Video (maximum 10 minutes) setting out your motivation, approach, and what you will bring to the role
Applications should be submitted before 9:00am 14 July 2026. We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.
Interviews will be in Manchester on 28 & 29 July 2026.
The eoa welcomes applications from people of all backgrounds, particularly those who are under-represented. We recruit based on values, skills, and contribution to our purpose.
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
To manage and ensure control of the funding, financial and corporate resources of the Charity to ensure a financially secure service, delivering value for money.
Work with the Co-Directors to advise and develop the financial strategy, model new projects, prepare annual and project budgets, and report on financial performance, contributing to the overall future strategic direction of the Charity.
Manage the day-to-day finances for the Charity. Ensure all aspects of the financial systems are accurate and up to date, including banking, sales and purchase ledgers, payroll and cash management.
The postholder is expected to foster excellent working relationships with all staff, volunteers, senior colleagues and trustees.
The postholder will be expected to attend the following meeting groups:
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Monthly All Staff: regular attendance
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GDPR/Data Working Group
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Finance and Income Generation (FING) Committee Meetings
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Responsibilities to and attendance at all other meetings: attendance only as and when required and/or at the direction of the Co-Directors
Key Responsibilities
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Supervision and management of Senior Finance & Admin Officer (SFAO)
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Day to Day Financial Management
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Provision of accurate reports to Board and senior managers
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Payroll, Pensions, and Tax Management overview and control
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Budget Process Management
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Statutory Reporting & Charity compliance
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Account Management – Key Suppliers/Contractors
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Financial Risk Management
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Governance support to FING Committee and Trustees
Core External Relationships
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Payroll Provider
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TPT Pensions
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HMRC
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All Banks
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Charity Commission
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Companies House
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Charity Auditors
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IT Contractor & Insurers
Day to Day Financial Management
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Regularly review and maintain financial policies and procedures.
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Review the monthly reconciliations carried out by the SFAO thereby ensuring all transactions are properly and efficiently recorded.
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Oversee the management and appropriate allocation of Restricted Funds, ensuring the monies are allocated according to the donor’s wishes and ensure that records are always maintained
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Regularly review and make recommendations for improvements to financial controls and ensuring methods are documented and made clear to staff.
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Support with funding bids and reports back to donors
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Management of all charity bank accounts, acting as authorised signatory with Banks
Payroll, Pensions and Tax Management
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Supervise the payroll process carried out by SFAO
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Responsible for the effective management Charity’s Pension Scheme
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Ensure payments to HMRC are made accurately and on time, and ensure all available allowances are claimed.
Budget Process Management
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Take the lead on preparing the Annual Budget, working closely with SLT to capture all spending plans Develop and run a process which is thorough, consistent and inclusive of all managers.
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Alongside the Co-Director, present the Draft Budget to Board for approval
-
Present monthly management accounts and Cost Centre reports for all managers
-
Work closely with all SLT to ensure they fully understand their budgets and ongoing organisational performance against budget
-
Monitor variations against spend and integrate within an overall Cashflow analysis
-
Recommend corrective actions to Co- Directors and/or Board as necessary
Statutory Reporting & Charity compliance
-
Act as lead member of staff with the Charity’s Auditors
-
Oversee the preparation of the Annual Accounts plus any supporting papers required to enable an efficient and effective annual audit to take place
-
Maintain fixed asset register and inventory of all equipment contracts/agreements
-
Ensure the Charity is fully compliant with statutory bodies and key external institutions, and act as lead on behalf of the charity with the following bodies:
-
Charity Commission
-
Companies House
-
Pensions Regulator
-
HMRC
-
Valuation Office
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All Banks
Account Management – Key Suppliers/Contractors
Insurance
-
Take the lead in managing the insurance renewals process, and ensure that a comprehensive suite of insurances is in place to cover key risks across the Charity
Financial Risk Management
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Ensure appropriate financial risk management techniques and controls are in place at strategic and operational levels.
-
Develop, update and produce long term cashflow forecasts to evidence that the Charity can operate as a going concern.
-
Provide up-to-date dashboards and reports of the financial position, projections and scenarios, considering the financial implications of alternative business models, advice on new and current business income generation initiatives and analysis of financial risk and performance.
-
Work with the Co-Directors, to ensure that the appropriate processes are in place for the long-term financial viability of the charity, advising on the financial consequences of proposed actions
Governance support to FING Committee and Trustees
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Assist the Chair of FING Committee (Treasurer)
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Prepare all associated papers and minutes
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Prepare finance papers for Treasurer to deliver to Board of Trustees
-
Attend Board of Trustees meetings and present information as requested
General
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Postholder to adhere to their relevant Code of Ethics as laid down by their professional body, being mindful that adherence to the code takes precedence over charity policy and practice should a conflict ever arise. [NB Sections A + C of the current professional code are applicable.]
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Keep abreast of financial developments across the charity sector and ensure any opportunities for tax reliefs, cost reduction, value for money and more effective systems are seized as appropriate.
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Undertake any other duties as determined by the Co-Directors.
Personal Specification
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Personally committed to Caring in Bristol’s vision and values and collaboration-focused method of work.
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Committed to reflection and learning, including sharing failures and uncertainties; openly taking feedback from the team and members of the community on your behaviour and work.
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Bring ideas for improvements and is open and honest in all communications where relevant and appropriate.
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Awareness of your own needs: the homelessness sector can be challenging – you will be good at knowing your limits under pressure and will be confident to ask for help when you need it. You will receive support from your team, and we are keen to nurture an environment where no-one feels worried about asking for help or support when they need it.
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Resilience working under pressure, ability, and willingness to both give and take constructive feedback.
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Willingness to work the extra hours where needed, with a flexible working policy.
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Growing levels of self-awareness, including an understanding of how your background has shaped the opportunities afforded to you and how you relate to people from different backgrounds to you.
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Willing to develop emotional intelligence, including a growing ability to empathise with and appreciate others, creating opportunities for those you work with to grow.
-
A passion for social justice and to change Bristol for the better.
Essential
-
Minimum part qualified accountant or qualified by experience with strong financial management experience, with an ability to understand the practical impact of finance decisions and processes across the whole charity.
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Specialist knowledge of Charities required, including Charity SORP guidance and procedures, underpinned by strong theoretical knowledge and practical experience.
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Ability to work with the Co-directors to lead the formulation of long-term financial plans and strategies which will influence the long-term direction of the charity.
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Experience in developing major finance policy development.
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Experience in budgeting and financial planning.
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Experience in management accounting.
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Ability to receive, process and provide highly complex or sensitive financial information including ability to analyse and clearly communicate financial information.
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Strong IT skills including the Microsoft Office suite, in particular Excel, and experience of using databases.
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Solid organisational skills including consistency, accuracy, and an eye for detail.
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Experience of line management and supporting and developing staff.
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Knowledge and understanding of Equity, Diversity & Inclusion practices.
Desirable
-
Experience in using QuickBooks accounting software is desirable or transferrable knowledge of similar online accounting packages.
To apply for this role, please complete the Caring in Bristol application form.
This job advert closes on 12 July and interviews will be conducted on a rolling basis. We reserve the right to close the advert early if we receive enough suitable applicants.
The client requests no contact from agencies or media sales.
Job Title: Building Compliance Advisor (Maternity Cover)
Location: London-based. Site visits / Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £44,643 per annum (Inclusive of £3000 London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Fixed Term (12-14 Months Maternity Cover)
Hours: 37.5 hours per week. Monday to Friday, 9.00am – 5.30pm
Join Refuge and help keep our homes, workplaces and services safe and compliant.
Please note, This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010 applies.p
Refuge is the UK's largest specialist provider of services for survivors of domestic abuse and gender-based violence. We are looking for a knowledgeable and proactive Building Compliance Adviser to join our Property Services Team.
This is an exciting opportunity for a property professional with experience of building safety, statutory compliance and property management to play a key role in ensuring our diverse property portfolio remains safe, secure and compliant.
Working closely with operational teams, senior leaders, contractors, regulators and external partners, you will act as Refuge's in-house compliance expert, providing technical advice and ensuring the organisation remains informed and compliant with changing legislation, regulations and industry standards.
About the role
As Building Compliance Adviser, you will lead on building safety and property compliance across Refuge's portfolio. You will monitor statutory and regulatory requirements, maintain compliance data and certifications, update policies, deliver training and provide expert advice to colleagues across the organisation.
You will also support the management of property agreements, oversee compliance reporting and returns, liaise with insurers and regulators, and help ensure robust governance arrangements are in place.
The role combines technical expertise, stakeholder engagement and practical problem-solving, making it ideal for someone who enjoys variety and wants to make a meaningful difference.
Key responsibilities
Building Safety and Property Compliance
- Act as Refuge's corporate lead for building safety, fire risk assessment (FRA) compliance and wider property compliance matters.
- Monitor legislative, regulatory and industry developments and advise the organisation on emerging requirements.
- Update and develop property policies to ensure ongoing compliance and best practice.
- Deliver training and guidance to colleagues on building safety and compliance requirements.
- Support services to develop effective local compliance arrangements.
- Undertake property inspections and produce reports, recommendations and action plans.
- Maintain oversight of compliance certifications, records and documentation.
- Monitor compliance performance and provide assurance through reporting and quality checks.
- Provide technical advice and support on property-related issues across the organisation.
Property Management
- Maintain and develop Refuge's property database.
- Ensure property agreements are centrally stored and effectively managed.
- Monitor key contractual dates and obligations and support proactive compliance with lease and agreement requirements.
Supply Chain and Contractor Management
- Support or lead the procurement of consultants and contractors.
- Develop briefs, specifications and project requirements.
- Agree costs, programmes and contract terms.
- Monitor contractor performance and maintain effective supplier relationships.
- Support service teams with property-related projects and deliveries.
Reporting and Governance
- Prepare reports for senior leaders, boards and other stakeholders.
- Complete property compliance and regulatory returns, including the annual NROSH return.
- Act as a key contact for insurers, providing property and compliance information as required.
- Collect, analyse and present compliance data to demonstrate statutory and regulatory compliance.
Customer Service and Teamwork
- Provide a responsive and professional property support service to colleagues.
- Build positive working relationships across the organisation.
- Provide team cover where required and participate in out-of-hours emergency response arrangements.
About You
We are looking for someone who has:
- Experience of building safety, compliance, property management or a related field.
- Strong knowledge of statutory and regulatory property compliance requirements.
- Experience interpreting legislation and translating requirements into policies, procedures or operational practice.
- Experience managing compliance data, certifications and reporting.
- Excellent written and verbal communication skills, with the ability to explain technical matters clearly to non-technical audiences.
- Strong organisational skills and the ability to manage a varied workload independently.
- Experience working with contractors, consultants and external stakeholders.
- A proactive approach to problem-solving and continuous improvement.
- The ability to travel across London and surrounding areas as required.
Why work for Refuge?
At Refuge, every role contributes to supporting women and children who have experienced domestic abuse. In return, we offer a rewarding and supportive environment where you can develop your career while making a genuine difference to people's lives.
We are committed to creating an inclusive workplace that values diversity, promotes equality and supports the wellbeing and professional development of our colleagues.
Additional Information
Closing Date: 09:00am 27 July 2026
Interview Date: 5 - 6 August 2026
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
About this role:
Care Not Custody is an intervention service in partnership with Sussex Police and Probation, to divert women away from the criminal justice system, by offering case work support through an Out of Court disposal (OOCD) or intervention to prevent a breach of their probation order.
Care Not Custody encourages frontline Police Officers to consider an OOCD in cases where they would normally have charged a woman. Currently, women who receive a Conditional Caution or Community Resolution do not have access to a women specific service in Sussex. Women who agree to the condition will be referred to BWC by Sussex Police for casework support, diverting them away from the formal criminal justice system into a holistic support package.
Care Not Custody works closely with Probation Officers to identify women who are at risk or in breach of their community order or license agreement and offer interventions to encourage women to re-engage. Care Not Custody staff attend Breach Court to meet with women who are listed in breach, staff work with the women to empower reengagement with their community orders.
The Care Not Custody Caseworker will provide holistic, integrated casework support for women in Sussex, supporting women to navigate and access the services they require to address a range of practical and emotional needs, including helping with signposting, advocacy, and referrals. They will be informed by BWC’s values, policies and procedures and will understand the importance of building trust and self-esteem with service users, to enhance recovery and engagement with BWC and other services while completing all reporting requirements on the BWC database.
Working hours: This is a full time (35 hours per week) role, but we will consider flexible options depending on service delivery requirements. Working hours are within normal office hours, 9am-5pm. Occasional out of hours may be required.
Work location: Care Not Custody Caseworkers are based Pan Sussex in Sussex Probation, Breach Court and surrounding areas, and in BWC locations in Sussex. Local travel will be expected to a multitude of venues with varying accessibility, requiring in-person attendance. Applicants can discuss accessibility requirements with the hiring manager.
Responsible to: Care Not Custody, Senior Practitioner
Contract Type: Fixed term until 31st December 2026, with additional funding being applied for.
To Apply:
For the full job description, person specification and more information on BWC please download the Job Application Pack from our website. To apply, please complete an application form and equalities monitoring form and return these to us before the deadline. We do not accept CVs.
BWC is committed to inclusion and diversity and actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from applicants who have personal experience of the criminal justice system, those from Black or Racially Minoritised Communities who are currently under-represented in the organisation as well as people with LGBTQ+ identities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.
Our vision is to have “A society where NO male survivor is left behind”
The Outside Outspoken Navigator supports men as they leave prison or another secure setting and begin rebuilding their lives in the community. This role provides intensive, practical case management, helping individuals navigate the challenges of release by connecting them with services such as GP practices, housing, benefits, employment, and wider community support. The aim is to reduce barriers, promote stability, and help people establish a positive foundation for the future.
You'll be someone who is comfortable working with trauma and has experience in mental health, support, or community engagement. We're particularly interested in hearing from people who have worked with men, sexual
harms, and their loved ones, but we also recognise that great people bring transferable skills and different experiences. If you're committed to learning, building trusting relationships, and making a meaningful difference, we'd love to hear from you.
At We Are Survivors, our values shape how we work every day. Transparency underpins our relationships, creating the openness that abuse so often takes away. Integrity is at the heart of everything we do, recognising that trust is fundamental to healing. Understanding means we take every survivor and their experiences seriously, meeting people without judgment and with genuine compassion. Being Responsive means we're committed not only to supporting survivors today, but also to predicting, educating, and preventing sexual harm against boys and men in the future.
If you're passionate about creating a society where no male survivor is left behind, and you share these values, this could be the role for you.
Why Join Us?
· a competitive salary.
· annual leave package with incremental rises plus bank holidays.
· company sick pay.
· Birthday annual leave.
· monthly clinical supervision.
· pension contribution.
· and a range of discount and benefit programmes.
Apply by sending your CV and a short supporting statement (max 2 page)
In your supporting statement, we want you to answer these two questions:
How can your experience support male survivors to thrive?
How do you meet the essential elements of the person specification in the role profile? Ensure you answer ALL elements in your CV or supporting statement.
We actively encourage people to reach out if they are interested in the role for an informal discussion.
Interviews are expected to take place on 27th and 28th July; we reserve the right to interview and close the recruitment process early if satisfactory applicants.
By applying for any of the above roles, you confirm that you have read and agree to our Privacy Notice.
The client requests no contact from agencies or media sales.
Job Title: Head of Communications, Atlantic Institute
Location: Rhodes House in central Oxford, Hybrid Working 2 days per week
Contract: Permanent
Hours: Full-time
Salary: £70,000 - £75,000 per annum
Reports to: Executive Director
We have an exciting opportunity for a Head of Communications to join the Atlantic Institute based at the Rhodes Trust, Oxford. This role will ensure that the work and profile of Fellows and Programs are seen and heard, and that it helps define agendas, inform policy and contribute to systemic change.
The role is a member of the Atlantic Institute's leadership team, contributing to organisational culture and the successful delivery of the Institute's strategic priorities. Strong leadership and people management skills are essential, with the ability to lead, develop and motivate teams, build collaborative relationships and support colleagues through change.
We are looking for the successful candidate to start with us in as soon as possible.
The role
This role will bring cohesion to all Institute communications, providing a clear narrative of impact and influence, and positioning the Atlantic Fellows community as a global space for thought leadership and values-based convening.
Role responsibilities;
• Detail and deliver a cohesive narrative of the Atlantic Fellows community.
• Provide strategic direction for institutional narratives, thought leadership priorities and audience engagement frameworks across the Atlantic Fellows community.
• Provide senior oversight of editorial standards, co-designing with Fellows and Programs a mechanism to determine how work is amplified in line with the strategic direction of the Institute. Ensure that all public-facing and internal content is aligned with the values of the Atlantic Institute, and serves a clear purpose to support the strategic direction.
• Contribute as an active member of the leadership team, shaping organisational strategy, priorities, and decision-making beyond the communications remit.
• Collaborate with the Director of Lifelong Fellowship to support delivery of program priorities for the global Atlantic Fellows community.
• Ensure regular communications to Fellows, Programs staff and Institute staff as well as Atlantic Institute Governing Board, Global Fellows Advisory Group and others are clear, timely and in line with the Institute’s communications protocol.
• Develop, deliver, evaluate and refresh communications approaches for the Institute in consultation with the Executive Director.
• Lead the development of long-term institutional communications, reputation and stakeholder engagement strategies aligned with the Institute’s strategic priority
• Provide visible, values-led leadership, role modelling collaboration, accountability, and inclusive ways of working across the Institute.
Please see the job description for more responsibilities
Essential skills, experience and qualifications:
• Significant experience leading communications across a diverse audience, including developing, delivering and evaluating communication strategy.
• Experience of building a brand profile and raising visibility of networks in the NGO sector.
• Media relations experience alongside knowledge of effective digital comms strategies and platforms.
• Attention to detail and high standards of communications content
• Experience managing a team, with effective strategies for delegation, motivation and staff development.
Desirable skills and experience:
• Well networked within NGO or charity organisations, with an understanding of the challenges being faced by those advocating for systemic change for equity globally.
• Understanding of the sensitivities of operating as a UK charity in the equity space.
About us
The Atlantic Institute is a partnership programme of the Rhodes Trust and was established in 2016 with the support of The Atlantic Philanthropies. The Atlantic Institute is part of an ecosystem of Atlantic Fellows Programs which was established with a shared mission: to empower catalytic communities of emerging leaders to advance fairer, healthier, more equitable societies.We do this by providing Atlantic Fellows and Atlantic Fellows Program staff with the networks, architecture and resources to connect, learn and act to address the underlying systemic causes of inequity – locally and globally.
Benefits of working with us
• 30 days annual leave (pro rata) plus 8 bank holidays
• Competitive pension scheme
• Generous family leave schemes
• Private health insurance
• Employee Assistance Programme
• Personal development opportunities
• Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.
• Cycle to work scheme
• Electric car scheme
If you would like to find out more, please click ‘apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 26 July 2026. Interviews are likely to take place w/c 3 August 2026.
If you have any issues with submitting your application, please email the Recruitment team.
The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Westminster, London
Contract: Permanent, Part-time
Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits.
Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)
Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)
Closing Date: Monday 10th August 2026
JOB PURPOSE
This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.
As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change.
MAIN DUTIES
1. Fundraising CRM Project Leadership
-
Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations
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Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals.
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Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid
-
Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.
-
Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations.
2.CRM and Data Management
-
Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects.
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Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance.
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Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices.
-
Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting.
-
Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency.
-
Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes.
-
Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner.
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Work with the Marketing and Communications team to help implement soft opt-in
-
Manage one database volunteer to complete database tasks.
3. Data Selections, Segmentation and Campaign Support
-
Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events.
-
Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting.
-
Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities.
4. Reporting and Insight
-
Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results.
-
Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking.
-
Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight.
5. Cyber Security
-
Work closely with the IT team to manage security/GDPR of the Fundraising crm
-
Develop knowledge in this area and undertake training as required.
6. Other Duties:
-
Provide ad-hoc administrative support to the Fundraising and Communications team.
-
Support and attend fundraising events as required.
GENERAL RESPONSIBILITIES
-
Stay up to date on policies/news/regulations relating to the role
-
Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues
-
Proactively flag any data integrity issues with Line Manager and help develop action plans as required.
-
Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
-
Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
-
Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
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At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator
-
Undertake any other duties that may be required which are commensurate with the role.
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In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder.
Person Specification:
This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.
EXPERIENCE
E1 Experience of using a database to accurately enter and manage data
E2 High level skills related to data management and handling
E3 Working extensively with Fundraising CRM system
E4 Implementing policies and procedures
E5 Running reports and analysing data.
E6 Understanding of data protection and GDPR principles
E7 Working with Salesforce, ideally with Administrator certification. (Desirable)
E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)
E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT
E10 Experience of working in the charity sector (Desirable)
KNOWLEDGE
K1 Ability to prioritise and organisational skills, remaining calm under pressure
K2 Team working skills with a positive and collaborative approach.
K3 Interpersonal and communication skills, both verbal and written.
K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.
K5 Individual giving and/or other types of fundraising.
K6 Up to date knowledge of GDPR compliance and soft opt-in
K7 Relevant regulations, legislation and professional codes of practice.
K8 IT proficiency, especially Excel, Word and Outlook.
The client requests no contact from agencies or media sales.





