Job Title:Digital Inclusion Co-ordinator

Contract Type :Fixed Term up to end of April 2022

Hours :35 hours per week (Monday - Friday) Flexible working hours

Salary :£26,000 Per Annum Including London Weighting, plus up to 6% pensions contribution

Location :City of Westminster / Beethoven Centre, Third Avenue, London W10

Reporting to:Project Manager / Head of Services 

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Age UK Westminster is seeking a Digital Inclusion Coordinator to work closely with our team to facilitate digital access and improve IT skills among older residents. The aim is through digital learning we tackle loneliness and isolation. 

This is a one-year pilot project commissioned by Central and North West London (CNWL) NHS Foundation trust to pilot provision that will reduce social isolation of older adults living at home across Kensington & Chelsea and Westminster (KCW) supporting delivery of care close to home in the least restrictive setting.

The Social Isolation pilot will support and enhance existing Older Adult Mental Health services provided by CNWL by providing targeted outreach support to vulnerable older people including those living alone who are known to be more likely to experience social isolation, which has a damaging effect on their mental wellbeing. 

The role will include assessing older people’s basic needs and skills, providing the appropriate loan equipment and support to enable them to move forwards. Providing intensive coaching, support and troubleshooting with IT skills and equipment. Support and assistance, setting service users up with permanent equipment. 

The role will demand a division of time in the office and in client’s home in the City of Westminster and when needed in the Royal Borough of Kensington and Chelsea.

Functions of the Digital Inclusion Post

As a Digital Inclusion Coordinator, your role will be to:

·To manage and maintain a caseload of clients with a holistic approach.

·To support clients with a person-centred approach and enable them to achieve their goals within the resources of the services.

·Initial home visits to carry out an assessment of the individual’s needs (including specific assessment of the service user’s needs and capacity in relation to ICT)

·Issuing and setting service users up with digital loan equipment

·1:1 coaching session to build confidence and skills with the installed equipment and enable individuals to communicate virtually with family and friends (use of email, video calling, online shopping, social media, internet browsing and other platforms) 

·Practice sessions to continue building skills (may be remote/via Zoom/MS Teams/Video calls).

·Trouble shooting/support, building additional skills, ensuring sustainability before intervention ends. 

·Assistance with choosing, buying permanent devices/equipment, where appropriate 

·Setting up established equipment/Wi-Fi etc, ensuring sustainability, return of loan equipment

·Signposting older person to participate in iTea Parties, as well as enabling them to access other local services and participate more effectively in their communities.

·To provide support to the part time Digital Inclusion Support Worker as and when needed

·Covering the absence of the Support Worker when sickness or annual leave.

·To develop handouts for clients for further self-support, when the service comes to an end.

• To ensure service users are referred to and access other internal and external services as needed.

·Monitoring, Evaluation & Reporting 

1. To regularly review project and monitor agreed targets, using this information to advise on, initiate and develop service as appropriate.
2. Evaluate the impact of this project on older people. Provide a wellbeing base line at the beginning of the intervention.
3. Support the Project Manager in preparing monitoring report.
4. To attend internal and external (including project review/monitoring) meetings relevant to the project.
5. To update the database in a timely manner in relation to all activities and making sure accurate records are maintained.
6. Provide case studies in relation to the project’s impact on clients and volunteers as requested by colleagues
7. Keep confidentiality in respect of contacts and information 
8. Working closely along the rest of team – Project Manager and Support Worker – to have consistency in the delivery of the service, across the two boroughs.

General

1. Ensure all relevant administration and reporting is completed in a timely manner as required.
2. To behave in a professional manner to build good working relationships with colleagues and external agencies. 
3. The postholder will be required to be flexible with their working hours, as some activities and events may need to be conducted outside of regular working hours (evenings/weekends).
4. To support colleagues with the provision of information as requested for other functions within the organisation.
5. Implement the delivery of new standards as they arise.

6.Comply with all policies and procedures and promote Equal Opportunities, Safeguarding and Confidentiality.

7.Report any maintenance or Health and Safety issues for further action as they arise.

8.Undertake other duties that may from time to time be reasonably required, e.g., attending community events, assisting with small scale fundraising etc. 

9.To complete any mandatory training in time and undertake any relevant sessions for the better delivery of the service.

Responsibilities of the Charity

Age UK Westminster will support the role as follows:

• Line Management & Support from the Head of Services / Chief Executive 
• Induction training and briefing 
• Database training
• Regular briefing/update meetings and emails
• Provision of materials where appropriate

As a member of staff, you can expect: 

• A full induction
• Regular line management supervision and support from your supervisor and team members
• The opportunity to participate in team meetings
• Internal relevant to your role and to other areas of personal and professional development

Our office is open from Monday – Friday, 9.30am – 5pm. 

Person Specification

A predominance of the following are considered essential to the role:

• An understanding of Digital Exclusion and the impact it has on older people especially around isolation
• Ability to prioritise and manage workload 
• Ability to assimilate and understand information by listening, reading and use of the telephone
• Willing to work to guidelines and standards and to take a flexible approach to work 
• Ability to listen to others and to explain things clearly without jargon or being patronising
• Awareness of discriminatory practices and equal opportunity issues. 
• Ability to work alone or as part of a team
• Strong communication skills (written and verbal)
• To develop and work with other and agencies; and to seek and offer support
• Willingness and interest in learning, to attend training, meetings and other community events

• Competent use of MS Office (Word, PowerPoint, excel and email), social media, zoom, MS Teams and other tools.
• Patient, tolerant and someone who enjoys supporting people to learn new skills.
• An understanding of issues effecting older people
• Able to reflect on own performance
• Be flexible and travel within City of Westminster and Royal Borough of Kensington and Chelsea
• Experience of managing and supporting staff or volunteers

Desirable:

• One year experience working within the charity sector 
• Mental Health and Wellbeing awareness
• First Aid Training

• Experience in designing and managing basic training materials 

-Ability to speak one of Westminster’s and Kensington and Chelsea’s main community languages other than English (Arabic, Spanish, Portuguese, Tigrinya, Somali, French, Farsi, etc).

Creative Support is a national, expanding not-for-profit organisation providing support to individuals with a wide range of care needs. Our services provide responsive and person centered care which is specific to the needs of the individual. The key to achieving this quality of support is by having a staff workforce that is hardworking and committed to ensuring the best possible quality of life and independence for those we provide this care for.

We require a person centred, passionate and motivated Senior Support Worker to work across two of our Autism Specific Services based in Bolton.  You will be required to provide direct support for service users with complex needs, autistic spectrum conditions and learning disabilities.

You will be warm, motivated, energetic, with excellent communication and interpersonal skills.  You will understand the needs of individuals with Autism and how to support staff working in these environments. You will be committed to developing creative approaches and solutions to difficulties in a positive and empathic way.  You will have a professional approach to work and our service users at all times and you will see yourself as an ambassador of the organisation you work in.  

You will be highly organised and interested in managing rotas and supervisions. You will oversee the enrolment and completion of training for staff, maintain accurate records for invoicing purposes and ensure that all service user records are an accurate reflection of the support provided.  You will understand the importance of working professionally and collaboratively with families and other professionals.  

You will have a person-centred approach in the support you provide to the tenants, and you will ensure this is implemented across the staff team with a focus on inclusion within the community, wellbeing and personal development. You will have experience and knowledge in Autism and approaches to supporting individuals on the Autistic Spectrum.

Prior experience working in a support worker role and of supervising staff is essential. You will need relevant qualifications such as an NVQ/QCF Diploma in Health and Social Care level 2 or 3. We provide full, accredited training courses in areas such as understanding autism and communication approaches. 

XLP is a youth work charity working to create positive futures for young people in inner London. We deliver holistic long-term work with young people aged 11- 25 in schools and estate communities. We believe positive, long term relationships can restore a young person’s trust in people, nurture the belief that things can change, and encourage them to set positive goals and work hard to achieve them.

Each borough we work in has a Senior Youth Worker who oversees the work in those communities. The Senior Youth Worker for Greenwich will coordinate and develop XLP’s work across the borough, with a particular focus on delivering face to face youth work in schools and community projects.

We're looking for someone who:

• Is passionate about creating positive futures for young people in Greenwich and understands the value of long term relationship
• Has at least three years’ experience delivering youth work ideally in an inner city environment
• Has strong youth engagement skills and be able to build rapport with young people quickly
• Has strong organisational and project management skills
• Is able to demonstrate success in building and managing external stakeholder relationships
• Is able to mobilise volunteers and/or students and know how to get the best out of those on a team
• Is able to demonstrate an ability to take initiative and lead others
• Has good oral and written communication skills and be familiar with relevant safeguarding processes and protocols
• Is competent in a range of IT including MS Office and video conferencing software

We are committed to providing ongoing training and support for all our staff in order for them to develop and thrive in their roles.

All XLP staff and volunteers have enhanced DBS disclosures and work within strict child protection guidelines.

This role

We are seeking a full-time member of staff to support the advocacy team, to deliver an effective and high-quality advocacy service. The advocacy team provides statutory advocacy services to clients across the North East under the Mental Health Act (IMHA), the Mental Capacity Act (IMCA) the Care Act and the Relevant Person’s Representative (RPR) role under Deprivation of Liberty Safeguards (DOLS).

As a Senior Advocate you will line-manage 3-5 advocates oversee their support and development and will share responsibility for allocating clients to the team. You will work closely with our Advocacy Managers to support the development and improvement of our services.

You will also be expected to manage a caseload, which includes picking up referrals, arranging and attending client meetings and meetings with other professionals, ascertaining, and representing the client’s wishes.

Main responsibilities:

1. Provide appropriate line management, support and challenge to members of the advocacy team including detailed case support to advocates in your team.
2. Oversee the training and development of your team.
3. Monitor service capacity and manage the allocation of referrals to advocates on a weekly basis.
4. Ensure, through regular monitoring and feedback, the quality and accuracy of case notes, reports and record keeping from advocates in your team.
5. Respond to relevant queries from referrers, service users and members of the public.
6. Maintain a focus on the delivery of a high-quality advocacy service. Monitor key statistical and qualitative data to ensure the service is reaching agreed targets.
7. Carry a case load of advocacy referrals (within roughly 50% of your full-time role) in accordance with statutory service criteria (IMHA, IMCA, CAA, RPR), Your Voice Counts engagement protocols and quality standards.
8. Promote and publicise the advocacy service in creative ways to ensure it reaches people who may require the service. Promote the service to other stakeholders such as partner organisations and professionals.
9. Keep abreast of developments in relevant legislation and good practice guidance.
10. Assist the Advocacy Managers and Senior Management Team to determine any future development of the service and take lead responsibility for specific areas of work as required.

Person specification:

Just as our values are key to our ways of working, attitude is key to our staff team.  We work in challenging, changing circumstances with a very vulnerable client group. We are looking for someone with excellent interpersonal skills, an ability to develop team working, and who is empathetic and supportive but not afraid to challenge when challenge is needed.  We are looking for someone who has good attention to detail and understands the importance of effective systems and processes.  We’re looking for someone who has a demonstrable belief in the rights of people who use our services.

The person we’re looking for will:

• Have strong interpersonal skills, with an ability to develop team working and be able to motivate, support and drive high performance in your team.

• Have a strong focus on collaborative working within a dynamic team and a commitment to helping everyone improve.
• Be well-organised with an ability to handle a busy workload and prioritise effectively.
• Have excellent IT skills, including use of databases and data collection, and be able to build and run effective systems and processes.
• Be an excellent communicator, with an ability to adapt your approach in order to engage with a wide range of stakeholders including people who use our services and professionals.
• Have excellent verbal and written communication skills and be able to communicate effectively with vulnerable people who often have significant communication barriers.
• Have a commitment to equal opportunities and confidentiality.
• Approach issues objectively and diplomatically.
• Hold an Independent Advocacy Qualification, including the IMHA, IMCA and/or Care Act modules (desirable – we will consider applications from people willing to undertake this qualification as a condition of employment).

Use of your own vehicle will greatly assist you in this role, but it is not essential.

Senior Health & Wellbeing Coach

Location: Battersea Park
Contract Type: Full Time – 40 Hours per week (Fixed Term, 12 months)
Salary: £30,780
Closing date: 18 April 2021

Ref: HW011

As a Senior Health and Wellbeing Coach, you will help people develop the knowledge, skills, and confidence to manage their own health and wellbeing. You will also be responsible for line managing and providing supervision to other Health & Wellbeing Coaches. 

Health and Wellbeing Coaches will use health coaching, motivational interviewing and behaviour change skills to empower people to make positive lifestyle changes. The role will take a holistic approach that helps increases people’s ability to access community support and self-management education. Senior Health & Wellbeing Coaches will support the development of the service and other team members, in addition to delivering support to clients. 

The successful candidate will join our Enable Personalised Care Team which has experience of delivering community support across Wandsworth. Health and Wellbeing Coaches will work alongside Social Prescribing Link Workers to provide a joined-up approach and maximise patient experience. The role will support Battersea Primary Care Network and work closely with GP’s and other healthcare professionals, contributing to the NHS commitment to personalised care.

This is an exciting opportunity to join our growing team and be part of an innovative personalised care model. Enable Health & Wellbeing Coaches will be excellent communicators, passionate about personalised care and dedicated to reducing health inequalities in the local area.

We are unable to provide sponsorship for this post.  In order to apply for this post, you must demonstrate your eligibility to work in the UK.

Diversity is valued at Enable Leisure and Culture and is important in the work that we do. Applications from all sections of the community are welcome and will be considered on merit. Until further notice, we are currently operating digital recruitment and on-boarding processes. The role is full time and based primarily in the Parks Office in Battersea Park. During the pandemic, this role will be based mainly from home with the option to come to the office a few days a week.

We are looking for a colleague to provide the research aspect of our campaigns on fair pay, analysing data on gender pay and bonus gaps, equal pay, CEO pay ratios and the wider issue of income inequalities. The postholder will be responsible for ensuring that our data is accurate, updating our data dashboards,  About Inequality and coordinating our academic network.

Working under the guidance of the Executive Director, the Senior Research Officer (Income Inequalities) will be an integral part of our small busy team,  leading primary and secondary research, liaising with academics and policymakers in the field, as well as our local groups and supporters. We are looking for someone who feels comfortable engaging with a variety of stakeholders and supporting the team with research needs for campaigns, reports, media enquiries and events. The successful candidate will be able to work autonomously and consistently meet deadlines. They will be able to work within a small team, have an interest in, or knowledge of, social and economic inequalities, be confident analysing data sets, using statistical analysis and contributing to the comms and campaigning work of the organisation.

About The Equality Trust

The Equality Trust (TET) is the national charity that campaigns to reduce social and economic inequality to improve the quality of life in the UK. We are at the forefront of debates to tackle structural inequalities as well as supporting local grassroots groups to bring about change in their areas.

About the job

• Compiling, analysing and disseminating robust and up-to-date information and data sets on economic and social inequalities (including COVID 19 impacts, trends, drivers, attitudes and solutions) and curating the About Inequality section of our website and updating data dashboards. 

• Proactively monitoring relevant trends, progress and developments relating to inequality to keep expertise up-to-date within the team.

• Identifying and liaising with academics and experts with both learned and lived experience.

• Drafting reports and providing research for media and campaigning work and briefings.

• Assessing and advising on relevant external debates and proposals.

• Managing/commissioning and/or contributing to the production of research.

• Supporting the development of evidence-based policies.

• Writing and/or managing the writing of reports and articles. 

• Identifying, interpreting and/or analysing relevant information and data from FTSE company reports, LIS, ONS, academics, think tanks, NGOs, etc. 

• Monitoring and analysing the output of policymakers and other key influencers. 

• Responding to requests for data from the media, policymakers, Equality Trust supporters and local groups.

About you

Experience (essential)

• Experience of carrying out qualitative and quantitative research including research design, data collection, data analysis and presentation of data. 

• Experience of commissioning research. 

• Experience of communicating written information persuasively, constructively and in a manner suitable to a wide range of specialist and non-specialist audiences.

• Experience of engaging with a variety of stakeholders, including media, civil servants, NGOs, academics, etc. 

• Experience of compiling and summarising large amounts of disparate information. 

• Experience of analysing and interpreting large data sets.

• Experience of working with data to produce reports, update websites and briefings.

• Experience of organising roundtable events and webinars. 

Abilities and skills

• Knowledge of or interest in economics (macro or labour), business and finance and/or drivers of economic inequality.

• Ability to monitor and assess the output of FTSE businesses in company reports, academics, government, political parties, think-tanks and/or NGOs.

• Familiarity with the key current political, economic and/or social debates on inequalities and intersectionality in the UK. 

• Ability and willingness to work as part of a small team.

• Ability to plan and manage projects.

• Excellent written and oral communication skills with meticulous attention to detail.

• Flexible and adaptable; able to produce high-quality work, sometimes at short notice.

• A team player with a ‘can-do’ attitude 

• IT literacy, including the ability to update websites and proficiency in the use of Excel. 

• Proactive with initiative, actively seeking information from internal or external sources as required 

• Good interpersonal skills, ability to persuade, influence and collaborate with a range of internal and external stakeholders, sensitive to their communications needs. 

• Deadline driven, able to remain calm in the face of several simultaneous deadlines.

• Willingness and ability to work flexible hours when needed for which TOIL will be given. 

• Commitment to the aims and values of The Equality Trust.

We recognise that the successful candidate may not have experience of all of the skills above and so we are willing to support training in areas that candidates wish to develop.

Recruiting a Support Worker to join our Mental Health service based in Richmond!

GBP 22,360 per annum, 37.5 hours per week, 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Richmond Mental Health Accommodation Pathway supports people with complex and varying mental health illnesses living in the Borough of Richmond. We are currently recruiting for a Support worker to be based in the High Support Service in Teddington, part of the Richmond MHAP group of services. There are currently 12 customers living with a range of mental health conditions and complex conditions such as drug and alcohol misuse. Day to day duties include, but not limited to: developing and support customers to achieve recovery goals and reduce risks, support with medication, developing group activities, supporting with appointments, getting people ready to live on their own in the community.

Job Overview:

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives and participate in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Senior Support Worker/Team Leader/ Contract Manager. Creatively working to engage with customers.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions. Promote positive risk taking.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Building supportive, trusting relationships with customers.
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team and policies
- Undertake housing management duties in line with relevant HM contract.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
Engaging in learning and development activity to increase knowledge and skills

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

 You will be responsible for overseeing and leading our wellbeing services, managing our wellbeing staff and volunteer teams, and ensuring quality of service positively impacts and makes a genuine difference to those using them. This is an exciting job opportunity to join a dynamic and committed team in a senior role and be part of supporting and driving forward the organisation’s future service development.

This will also include: monitoring and evaluation of direct work, ensuring impact and outcomes are demonstrated; maintaining & developing new cross-sector partnerships and collaborative relationships; advancing, developing & delivering training; and designing, developing & securing future funding for service activities to meet emerging needs.

ELOP – is a London based thriving community-led LGBT+ mental health & wellbeing charity offering a range of support, advice, information, counselling and group support services to lesbian, gay, bisexual and trans (LGBT+) communities

Initially this work will take place remotely via home-based working whilst we are facing COVID-19 restrictions. 

Recruiting for BankSupport Workers to join our service based in Kent!

GBP 10.85 per hour, 0 hours per week, Pension schemes avaliable

Job Overview:

Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities, Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.

Key Responsibilities:

- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Building supportive, trusting relationships with customers
- Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Report any observations relating to customers welfare
- Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Empower customers to ensure they receive the service and benefits they are entitled to
- Engage in learning and development activity to increase knowledge and skills
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Exeter Students’ Guild is an exciting, student-led education charity that is dedicated to improving the University experience for Exeter students.  The Guild exists to represent and enhance the experiences of over 27,000 students at the University of Exeter.  We share a vision for the future where students are empowered to take their place in the world and make a positive difference.  We pursue our purpose through:

• Influencing the Exeter student experience to ensure it is both a high quality, value for money experience for all students, and transforms their lives.
• Collaborating with students to ensure there is a supportive, inclusive, empowering and enriching community at Exeter for every student.
• Connecting Exeter student life to the wider world, ensuring that both whilst studying and beyond that Exeter students and graduates are networked and connected.

The Guild is currently going through an exciting period of change. We've just recruited a new CEO, launched a new strategic plan, and have successfully negotiated a significant increase to our funding following the transfer of commercial services to the University, reducing our financial exposure and securing the long-term stability of the Guild. We are now recruiting a Head of Student Engagement, who will ensure that the Guild shapes the student experience; empowering our members to take their place in the world and make a positive difference.

We are looking for someone that can bring a collaborative and innovative approach to this important role and to our Senior Leadership Team - driving inclusion and empowerment, whilst exploring ways to ensure the services and opportunities we provide are focused and relevant to members as we adapt to supporting a blended student experience. You will be a key part in empowering our student leaders and helping us to create supportive, inclusive, empowering and enriching communities.

We look after students on two campuses in Exeter, and work with our partner Students’ Union in Cornwall. The Students’ Guild main office is located on the one of the most beautiful university campuses in the UK, and emerging from the Covid pandemic we are expecting to be working in new ways to enhance student experience both on campus and in the digital environment. Our approach is flexible, inclusive, and supportive, and we are looking for innovation and new ideas in the successful candidate.

Our Head of Student Engagement is a vitally important part of our management team and a fantastic opportunity to join a vibrant organisation that has an exciting future ahead.  We really hope you'll want to join us in in shaping an excellent experience for all students at Exeter.

As we work towards transforming our services for digital and physical delivery, we're looking for a new leadership team to shape an excellent experience for all students at Exeter. We look forward to receiving your application.

To find our more, please visit our website to download our recruitment pack.

How to apply:

Please submit your application via our recruitment portal located on our website.  Your application should include the following:

• A personal statement that demonstrates how you meet the 'essential' requirements set out in the Person Specification.
• An up to date, detailed CV including all relevant employment history and expertise.

For a confidential conversation about the role, please visit our website for details on how to contact us. 

Inclusion is central to the Guild.  We approach our work collaboratively, empower our people and celebrate our uniqueness.  If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

BAME Guaranteed Interview Scheme for Senior Roles

We recognise that applicants from Black, Asian and Minority Ethnic (BAME) backgrounds may have experienced additional barriers when applying for new roles, especially at a senior level. Therefore, we are taking positive action to address an under-representation within our senior management team.

If you meet the minimum criteria for a senior level role (at least 80% of the 'essential' criteria in the person specification) and are from a BAME background, you'll be guaranteed an interview.

If you are a BAME applicant and would like to be considered under our guaranteed interview scheme, you must indicate this by selecting the relevant box on the Equality and Diversity Monitoring section within our application portal. If you do not select this box, your application will be considered alongside all other applications as normal.

Please note that the scheme guarantees an interview for senior level roles for BAME applicants who meet the minimum criteria. The final selection decision will be based on the most suitable candidate, regardless of background or protected characteristic.

Location: Islington/Central London
Salary: £43,000 per annum
Hours: Full Time (37.5 hours per week)
Contract: Permanent
Vacancy Reference: SWA3072

Closing Date:   10th May 2021 (9.00 am)
Interview Date:   17th May 2021

Solace Women’s Aid is an innovative, exciting, grassroots charity working across London. Our purpose is to bring to an end the harm done through domestic and sexual violence to all survivors, and in particular women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital.  We are looking for friendly and diligent individuals to join our senior management team and help us make a difference.  We are an Investors in People Employer, committed to attracting, retaining and developing excellent people.

About the Service
You will be working with a diverse team of dedicated Managers, within our community and accommodation services, working closely with staff teams and the senior managers across the organisation.  We are responsive to the needs of our service users and continuously seeking ways to improve our services. 

About the Role
The Head of Community and Accommodation Services has overall management responsibility for the allocated services, which comprise of independent domestic abuse advocates (IDVA’s), IRIS, Caseworkers, Specialist Mental Health Advocates, overseeing our perpetrator programme and Refuge Accommodation.  You will need to have a solid background in safeguarding, health and safety in relation to supported accommodation and a thorough understanding of trauma informed practices, as well as being a strong leader who can manage a variety of complex services and budgets.  A key function of the role is to develop and maintain positive working relationships both internally and externally with our VAWG partners and commissioners. 

About You
This is an excellent opportunity to develop and grow our community and accommodation services, and equip our teams to work effectively within an ever changing environment. You will have strong communication skills and the ability to build dynamic and effective working relationships with managers and staff.  The ideal candidate will have a strong work ethic, be flexible and have an appetite to learn new skills in a fast-growing charity.

You will have experience of providing similar services within a domestic abuse setting and have excellent organisational and planning skills.   Be able to drive our practices forward including introducing new ways of working in order to maximise service offer.  You will be working with the senior management team to lead the strategic direction of solace across all services areas.   

In return, we offer great employee benefits including a generous holiday entitlement and a genuine commitment to learning and development.  We are committed to equality, diversity, and inclusion, recognising black and ethnic minority candidates are under-represented within our organisation at this level. As part of our commitment to improve this, we encourage applications from such groups.

This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role.
Unfortunately we do not accept CVs and request no contact from recruitment agencies.

This role will initially be on a remote-working basis, changing to office-based (in Hammersmith and Fulham and involving travel across London) when circumstances allow and as required by WGN’s services.

Women and Girls Network (WGN) is looking for an experienced and dynamic practitioner to lead on developing a comprehensive community development and outreach strategy for our Rape Crisis Service.

This exciting role will develop relationships with local communities with an aim to raise awareness about sexual violence and workshops / groupwork and improve access to services.

The Community Development Worker will also play a pivotal role in engaging with survivors as Experts by Experience, supporting them to shape and develop sexual violence policy and practice within WGN and externally. The successful post holder will be responsible for delivering training and support to professionals across sectors to promote best practice interventions.

This is a fast-paced role, delivered through an intersectional feminist framework, offering a unique opportunity for a highly skilled, dynamic practitioner to play a central role in leading, developing and shaping an effective outreach and community development strategy, to improve responses, access and support for survivors of sexual violence.

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Scheme.

This role is funded by NHS England and MOPAC.

For further information and to download an Application Pack please visit our website

Completed applications should be emailed to Human Resources

The closing date for application is 10am on Thursday 6th May 2021. 

Interviews to be held on: Wednesday 19th May 2021.

If you do not receive a response to your application within 2 weeks of the closing date you can unfortunately assume your application has not been successful on this occasion.

This post is subject to satisfactory references and a DBS check.

WGN is an equal opportunities employer.

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1

 Front-line role working directly within our LGBT+ community events, forum and group support services.  You will have opportunity to develop, support & deliver community activities & events; design and administrate group programmes; facilitate & run group sessions & workshops, provide LGBT+ affirmative support & awareness raising; support & empower LGBT+ community members; promote, market & administer services & events; plus recruit, induct, support & supervise sessional staff & volunteers. This is an exciting job opportunity to join a dynamic and committed team at ELOP:a London based thriving community-led LGBT+ mental health & wellbeing charity offering a range of support, advice, information, counselling and group support services to lesbian, gay, bisexual and trans (LGBT+) communities.