Senior it development officer and project manager jobs in battersea, greater london
About Impetus
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.
We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.
At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.
We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the team
This is an important role based in a busy Operations team which covers office management, information technology, finance and human resources. The team play a key role in supporting the organisation to achieve its mission of supporting young people from disadvantaged backgrounds to succeed.
The Operations team comprises the Director of Finance and Operations, HR and Learning Manager, Head of Finance, HR Officer, Finance and Operations Assistant and a part time Administrator. Payroll and IT support are outsourced.
About this role
The Executive Assistant (EA) to the Chief Executive at Impetus plays a vital role in providing high-level administrative and project management support to the Chief Executive and ensuring the smooth operating of the Senior Management Team (SMT). The EA acts as a key liaison between the Chief Executive and internal/external stakeholders, managing sensitive information and handling a wide range of administrative and executive support tasks.
This dynamic position requires the ability to anticipate needs, think critically, and offer creative solutions to problems with a high level of professionalism and confidentiality.
Key responsibilities
Executive Support:
- Provide sophisticated calendar management for the Chief Executive.
- Serve as the primary point of contact for internal and external stakeholders on all matters pertaining to the Chief Executive, including those of a highly confidential or critical nature.
- Prioritise and determine the appropriate course of action, referral, or response, exercising judgement to reflect the Chief Executive’s style and organisational policy.
- Prioritise inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
- Anticipate the Chief Executive’s needs (e.g. travel bookings, briefings, preparation time) in advance of meetings, conferences, etc.
- Coordinate all SMT meetings and offsites and assist with staff meetings and events as needed.
- Work closely with the Chief Executive to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
- Act as a "barometer," having a sense for the issues taking place in the environment and keeping the Chief Executive updated.
- Provide a "gatekeeper" and "gateway" role, providing a bridge for smooth communication between the Chief Executive and staff, demonstrating leadership to maintain credibility, trust and support with the senior management team.
- Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organisation including: assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing expenses.
Governance:
- Act as a liaison and provide support to the Board of Directors.
- Arrange and handle all logistics for Board meetings, sub committees and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials and record meeting minutes.
Operations Support:
- Support a professional and effective office/remote working environment for Impetus staff.
- Assist the Director of Finance and Operations (DFO) with any ad hoc Operations duties and projects, such as an office move, health and safety reviews, optimising remote and agile working.
- Assist the HR and Learning Manager with HR administration, including straightforward queries, recruitment support and ad hoc projects where needed.
Person specification
Essential:
Qualifications and Experience
- Significant executive support experience, acting as a trusted advisor and support to senior colleague/s (ideally within the charity or not for profit sector).
- Good business acumen and a keen interest and understanding of operations support.
- Excellent technical skills. Experience utilising CRM systems effectively; expert proficiency with Microsoft Office; ability to design and edit graphic presentations and materials.
- Exceptional organisational skills and impeccable attention to detail.
- Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
- Ability to complete a high volume of tasks and projects with little or no guidance.
- Excellent judgement and problem solving; with the ability to make appropriate, informed decisions regarding priorities and available time.
- Excellent project management and planning skills, including effective contingency planning and responsibility for managing actions, people and priorities.
People and Communication skills
- High degree of proactive professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, charity partners, donors, and other external stakeholders.
- Work flexibly, collaboratively and creatively, with the ability to adapt to change, and work effectively as part of a team, remain calm under pressure and support others where required.
- Commitment to a continual focus on improving service to stakeholders, both internal and external.
- Excellent written and verbal communication skills with experience of writing in a variety of formats and communicating complex and sensitive information in a clear, correct, coherent and professional manner.
- Ability to influence and negotiate, presenting arguments or proposals with skill and confidence.
- Ability to maintain a high level of integrity and discretion when handling confidential information, dealing with sensitive issues and managing conflict.
Commitment to Impetus’ mission and values
- Ability to act as an ambassador for the organisation.
- A commitment to equality, diversity and inclusion with the ability to execute work with a diversity, equity, and inclusion lens.
Desirable
- Experience working in the charity or not for profit sector.
- Experience working with a not for profit Board.
- A keen interest in youth and/or education sector.
Our commitment to equality, diversity and inclusion
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Monday 14th July 2025.
Interviews
First round interviews will take place: 21st July 2025.
Second round interviews will take place: 28th July 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.
Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Immigration Solicitor to provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future.
In this crucial role within our Immigration Team, you will collaborate closely with colleagues to deliver confidential OISC Level 2 advice and representation. Additionally, you will support and train colleagues working at Level 1, ensuring the highest standards of service and advocacy.
The postholder will play a vital role in advancing Southall Black Sisters’ (SBS) policy, communications and public affairs work. This includes shaping and delivering strategies that:
· Promote SBS’s mission to end violence against women and girls (VAWG), particularly for Black, minoritised and migrant (BMM) women and girls.
· Influence public policy and legislation to secure justice, safety and rights for Black, minoritised and migrant women and girls.
· Strengthening the public voice and visibility of SBS through impactful communications and campaigning.
They will work closely with senior staff, partner organisations and stakeholders to ensure that SBS’s policy positions, campaigns and services are effectively communicated, and that the lived experiences of the women and girls SBS supports are at the forefront of public and political discourse.
By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
- Generous annual leave entitlement
- Hybrid working
- Enhanced pension contribution
- Enhanced sick pay
- Subsidised public transport season ticket
- A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
- Clinical supervision with an MBACP therapist to explore issues arising from casework
- A focus on continued learning and development through accredited training delivered by experts in their field
- Organisation-wide away days
- Career development pathways and support
- The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
- Employer eye care scheme
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising
Salary Scale: Grade PO5/6/7 £50,568 - £58,692, inclusive of London Weighting
Location: Copthall House, Sutton, SM1 1DA
Hours: Full-time 36 hrs per week, hybrid office/home working, standard working pattern is 8.45am – 4.30pm M-Th and 8.45am – 4.15pm F, with 30mins lunch break each day.
OHC&AT is a family of specialist education providers for over 1800 pupils and students from nursery to further education across 14 academies and 9 college centres in London, Surrey, Sussex and Berkshire.
Pupils and students within the OHC&AT family have a wide range of learning abilities and additional needs including autistic spectrum disorder; speech, language and communication difficulties; social, emotional and mental health; profound and multiple disabilities; and physical disabilities including multi-sensory impairment and complex health needs. To find out more about us, and what makes us a special place to work please visit our website.
We're looking for a passionate individual to join Orchard Hill College & Academy Trust as our Head of Fundraising. This is a new senior strategic position within Orchard Hill College & Academy Trust (OHC&AT), with overarching responsibility for all Fundraising across the organisation. Reporting to the Executive Director of Development, the Head of Fundraising will be a self-starter, who is target driven and proactive. We are seeking a hands-on, dynamic, and engaging person to take on this role. An outstanding communicator, who will build relationships across our schools and college to fully understand what the funding needs are. A fundraising all-rounder who will be able to identify which route of fundraising could be the most fruitful and have the know-how and ability to pursue these opportunities.
The post-holder is starting with a raft of opportunity. The College and Schools lend themselves to many corporate partnerships with their vocational courses for students ranging from, Catering and Hospitality, to Farming, Hair and Beauty and Retail. There are opportunities for companies to volunteer, mentor, sponsor awards and visit – all the ingredients necessary to attract and engage local companies. In addition, the items and activities that need funding, from sensory play areas and additional therapists to monthly night clubs for young adults with special needs, open up funding opportunities from across the board – individual donors, companies and trusts and foundations.
The Head of Fundraising will manage and support the Trusts and Foundations Manager and be able to expand the portfolio of Trust supporters through experience and knowledge and by supporting and guiding this post holder, who already has much success. Our Head of Fundraising will have excellent emotional intelligence and be able to represent OHC&AT at external meetings in a confident, compelling and informed way.
We are committed to promoting and advancing equality of opportunity by attracting and retaining the most diverse range of students, staff and partners.
Your application form will be scored according to each of the requirements laid out in the person specification for this role. Please demonstrate in your statement how your experience, skills and knowledge match the criteria that are required for the role.
How to Apply:
To apply for this role, you will be directed to a ‘Login’ page on our E-Teach portal, once signed in, please complete and submit the Application Form.
Please note that CV applications cannot be considered.
Closing Date: 9am Monday 14th July 2025
Interviews: 22nd and 23rd July in person interviews at Copthall House, SM1 1DA
We encourage you to apply before the closing date as we reserve the right to arrange interviews and close this advert before the closing date if we receive applications from exceptional candidates.
Safeguarding Statement
Orchard Hill College and Academy Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Appointments made will be subject to an Enhanced Disclosure via the Disclosure and Barring Service.
This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
Orchard Hill College and Academy Trust is proud to be a Disability Confident Employer, committed to creating an inclusive and supportive workplace for all.
The client requests no contact from agencies or media sales.
About the Role
We are a hardworking organisation, seeking to promote the positive contributions and achievements of young people through the grants we make and the programmes that we run.
We are looking for a dynamic, highly organised, enthusiastic and efficient person to join us to provide effective administrative and database support for the organisation and to help to ensure the smooth running of JPF’s grants programmes. The post holder will be a member of the Operations Team and will be required to work closely with colleagues across the Foundation.
Purpose of Job
To provide comprehensive administrative support to the Operations Team at the Foundation, with a focus on maintaining accurate records, coordinating administrative processes and database management, supporting financial operations, and ensuring the smooth running of the office.
This role is essential to the delivery of the Achievement Award Scheme and other JPF grants and programmes.
Main Areas of Responsibility:
The Operations and Database Administrator will be responsible for supporting the Operations Team.
The primary duties are:
1. Administrative support for JPF’s Achievement Award Scheme and other associated grant programmes
1.1 Support the Operations Officer to prepare and send Achievement Award (AA) materials to all new joiners and organise the general AA mailouts twice a year.
1.2 Manage the JPF general email accounts ensuring that all emails/correspondence are forwarded to the relevant staff member.
2. Database and information management
2.1 Maintain accurate records on JPF systems, particularly the Salesforce database.
2.2 Support the Operations Officer to run periodic data checks on the database and correct identified errors.
2.3 Generate lists and reports from Salesforce, as required, deleting those that are no longer required.
2.4 Assist the Operations Officer with other database tasks e.g. setting up and amending other grant processes in our database such as online application forms, report forms, requirements from grantees, amending email templates, setting up automations, etc.
2.5 Support Head of Operations with maintaining up-to-date organisational policies and procedures.
3. Finance and payment support
3.1 Process weekly payments under the guidance of the Finance and Operations Manager.
3.2 Reconcile company credit cards for senior management approval.
3.3 Ensure that bank details for organisations are correct within Salesforce.
3.4 Respond to general finance enquiries and support the Grants Officers recording returned payments accurately.
4. Programme administration
4.1 Assist in the administration of the Internship Programme, other partnerships, IGFV or Open Grants programmes as required.
4.2 Ensure accurate records of all grant applications and reports for all programmes.
4.3 Lead the coordination and distribution of partner programme materials to JPF partners ahead of the academic year.
4.4 Maintain stock control of all JPF AA materials, advising the Finance and Operations Manager when stock requires replenishment.
5. General IT and administrative duties
5.1 Liaise with JPF’s IT providers to ensure seamless IT support for staff and onboarding/offboarding processes.
5.2 Maintain sufficient office cover and manage staff attendance using the Microsoft Teams calendar.
5.3 Distribute daily post and manage general incoming communications efficiently and update contact information in Salesforce.
5.4 Maintain a tidy and well-functioning office environment, including shared spaces and meeting spaces.
5.5 Organise refreshments and ensure room set-up, including technology requirements, for meetings and events as required.
5.6 Arrange for staff photos to be updated on the staff noticeboard and JPF website.
5.7 Complete stationery orders and ensuring that supplies are maintained.
5.8 Maintain inventory of AA and LA medallions and coordinate reorders with the Events Team.
5.9 Oversee the circulation of staff birthday cards, collections and staff celebrations where required.
6. HR and onboarding support
6.1 Support recruitment administration and onboarding processes, including office set up for new staff.
6.2 Lead induction and office set up for work experience placements and other volunteers or contractors.
6.3 Maintain the JPF telephone directory, ensuring staff mobile numbers are current and accurate.
6.4 Administer DBS checks for new staff as required.
6.5 Monitor Cyber Security Training completion and report non-compliance.
6.6 Purchase the weekly supply of fruit, milk, coffee, tea and other supplies for the JPF kitchen.
7. Other Responsibilities
7.1 Attend and actively contribute to Operations and wider JPF Team meetings.
7.2 Provide telephone and email support to enquirers on JPF funding streams.
7.3 Adhere to the Foundation’s policies and procedures, including Safeguarding, Health and Safety, Data Protection, and Publicity Consent.
7.4 Provide cover for reception as required.
These duties represent the typical responsibilities associated with this position. However, flexibility is essential, and all employees may occasionally be required to undertake additional tasks as directed by the Foundation.
The Jack Petchey Foundation was set up to inspire and motivate young people and recognise them for their achievements.




Are you motivated by inspiring generosity in others? Are you looking to begin a career in fundraising or marketing?
We are looking for a Marketing Officer (Maternity cover) to play a key support role for Tearfund's fundraising activities within the Direct & Digital Marketing Squad.
The role contributes to the development and delivery of a variety of online and offline fundraising projects for Tearfund's individual supporters. Working with Marketing Executives and Senior Marketing Executives to deliver on ambitious targets with excellence, this role is a great opportunity to learn and grow through hands-on experience of supporting projects that grow income and bring in new supporters to join Tearfund's work of releasing communities from extreme poverty around the world.
Do you have the following experience?
- Experience working in a fundraising, marketing or charity environment
- Project management skills, prioritising competing deadlines while working alone and with colleagues
- Presenting information effectively and responding to questions from managers and external suppliers
The successful candidate will have:
- Excellent oral and written communication skills
- Strong problem-solving skills
- The ability to work under pressure and manage a varied workload
- Excellent IT skills (we use Google Workspace for everything)
Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager. This currently means around 2 days per month working from the Teddington office, with the rest worked from home.
Contract Type: This is a full time, 12 month maternity cover role.
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Position: Data Operations Manager (Technology/IT)
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Data Operations Managers sit within Product and Systems Management team.
Our Data Operations Managers have a key role in ensuring our end to end processes are working through our central CRM system. These processes include the processing of our income through the system such as Gift Aid, regular giving and special events, Direct Debits.
This role also ensures our end to end data flows are fit for purpose and that data within it are clean, accessible and available.
This role is responsible for:
- Custodian of our CRM data and responsible for major data import/export into the system including data validation, de-duplication, cleansing and fixing of data throughout the multiple data systems.
- Responsible for the curation and management of import and export routines of key fundraising data using appropriate tools.
- Responsible for forming and managing how the functions work within the Organisation to build key relationships with key data users to ensure data is correctly ingested
- Responsible for defining and setting standards and principles of data use in the system and fully enforcing these principles across the Organisation and to suppliers.
- Maintenance of legacy systems and processes where necessary
For this role we’re looking for:
- SQL (SSIS, SSRS) knowledge
- Knowledge of Dynamics CRM 365 and associated technology
- Working knowledge of KingswaySoft
- Knowledge of deduplication techniques
- Proven data management skills and experience
Closing date for applications: 9:00am on Monday 14 July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience in research funding? Or a keen interest to apply a scientific degree to funding impactful child health research? If so, then we have a fantastic opportunity for you.
Following a promotion, Great Ormond Street Hospital Charity is hiring for a Research Officer is responsible for ensuring charitable funding supports the highest quality projects within our funding priority areas of: research; patient and family experience; technology and medical equipment; hospital staff support; education; and environment (through supporting redevelopment projects and capital builds).
Salary
The salary for this position is £31,935 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
Research grant management
- Managing the delivery of GOSH Charity’s response-mode funding schemes, including our National Research Project Grant and ‘Lift Off’ pilot study funding call and others.
- Supporting potential applicants via email, phone or in person to ensure we receive high quality grant applications.
- Processing, reviewing and validating grant applications.
- Leading the peer review process using our Grant Management System.
- Project managing the delivery of the Research Assessment Panel.
- Supporting the input of patient and public voice, to ensure they’re built into our research funding decision making.
Committee management
- Providing operational and secretariat support to the Research Assessment Panel and Lift Off Scientific Assessment Panels, and other expert research review panels as required.
- Managing agendas and meeting logistics, including face to face meetings as they are arranged.
- Preparing papers and reports, and collating these from across the team for delivery to the Committee in good time.
- Preparing high quality minutes that provide a clear record of discussions, decisions, and actions, and disseminating these following internal and Chair approval.
- Support the regular review of the Committee membership and tenure.
- Evaluating and recommending improvement and applying sector best practice to the Committee operations.
- Being a first point of call for Committee members, supporting them to deliver their role and ensuring they have a good experience working with GOSH Charity
This is a varied role with high impact, please refer to the full role profile for all the information.
Skills, Knowledge and Expertise
- Previous experience working in grants management or within relevant scientific research.
- Knowledge of research principles and the UK research funding environment.
- Sound knowledge of paediatric research or similar discipline.
- Demonstrate experience of research quality assessments, including peer review.
- Exceptional written and verbal communication skills with high attention to detail.
- Strong organisational skills with the ability to manage multiple projects at once.
- Strong relationship builder, with the ability to network in the scientific, clinical and research communities.
- Either an undergraduate degree in a relevant scientific discipline, or equivalent relevant work experience.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
Location: MSSC, 200B Lambeth Road London, SE1 7JY (hybrid working)
Contract: Full-time, Permanent
Salary: up to £41,500 per annum dependent upon experience
Closing Date: 2 July 2025
Application: CV & Supporting Statement
Are you an HR People Partner looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for an HR People Partner – ER and Projects to join our team.
About the role
We are looking for a self-driven, highly motivated team player to join our HR department. Reporting to the Director of Human Resources, this postholder will work closely with the two HR People Partners. The post holder will lead and manage all formal employee relations cases whether it be disciplinaries, grievances or complaints. They will also Project manage and deliver on HR projects including the development of new initiatives and HR policy updates.
Responsibilities
- To lead and manage employee relations activity across the charity by working closely with the key stakeholders.
- To provide guidance and advise senior managers in line with MSSC policies, employment legislation and ACAS Code of Practice regarding complex HR situations.
- To lead and take notes at all MSSC disciplinaries, grievances and formal complaints to support the process. These could include conduct, performance management/capability, absence management. grievances, bullying and harassment, discrimination, whistleblowing etc.
- Ensure appropriate documentation of cases including file notes, correspondence, accurate meeting minutes etc, ensuring their employee file is kept up to date and organised.
- To provide support to the HR People Partners on broader ER issues, if necessary, such as absence management/OH referrals, performance management/PIPs.
- To support and assist the Director of HR and the team on a range of HR projects and initiatives.
- To develop, review and implement HR policies, procedures and guidance documents, ensuring legal compliance and best practice.
- Manage the appraisal process including launch communications, monitoring completions and reviewing forms for any ER issues and logging training needs.
- Lead the annual staff survey launch and collation and analysis of data.
- To cover for the Director of HR and other team members as required.
Requirements
- CIPD qualified or equivalent experience
- Strong experience of leading employee relations cases and advising senior management
- Strong knowledge of employment legislation and best practice
- Strong organisational skills – the ability to juggle a demanding workload and manage priorities and working under pressure and takes pride in producing high quality work
- Strong communication and influencing skills; clarity in writing style and verbal expression
- Excellent interpersonal skills – friendly, approachable and professional
- Experience of managing HR projects and leading through to effective delivery
- Strong attention to detail and the drive to get things right first time
For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across North West and South West London, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures programme—helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
- Passionate about education, social mobility, and giving every young person a chance to shine
- A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
- Organised and able to juggle multiple projects (with a great sense of humour!)
- Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation
- Deliver and support the rollout of YE programmes in schools and other settings
- Recruit, train and support volunteers—making sure they feel valued and inspired
- Work with your regional team to meet shared goals and celebrate local impact
- Help secure local funding by supporting fundraising efforts and managing project deliverables
- Support the planning of events, trade fairs and celebrations for young people
- Keep accurate records, track impact, and make sure safeguarding is front and centre
A few practical things:
- This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential)
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times
- Expect to be on your feet during some events or sessions—it’s all part of the fun!
Safeguarding Young People
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will undergo an enhanced DBS check, receive ongoing safeguarding training and be expected to uphold excellent safeguarding practice at all times.
How to Apply
If you’re ready to help shape the futures of young people across North West and South West London, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 3 July 2025. Please note that applications without a cover letter will not be considered.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
At Young Enterprise we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Are you a highly organised, proactive Executive Assistant looking for your next opportunity to make a real impact in the lives of babies, children, young people, and their families with life-limiting or life-threatening conditions?
If so, this might be the role for you...
JOB DESCRIPTION
The post holder will support and work directly with the CEO and provide some assistance to the Senior Management Team (SLT) and the Board of Trustees to support the delivery of the Charity's non-clinical governance arrangements. The role will have a key focus on forward planning and streamlining ways of working whilst ensuring essential compliance and regulatory requirements are met.
ABOUT YOU
An organised self-starter who can provide a full-on Executive Assistant service, with the ability to multitask, delegate, and plan their time efficiently.
A methodical approach to personal organisation, you’re known for your ability to streamline processes, detailed minute taking, and providing excellent administrative support at a senior level —whether drafting a report, coordinating projects, or liaising with Trustees.
While you’re confident managing diaries when needed, your real strengths lie in forward planning, governance support, and helping leadership teams stay focused on what matters most.
Kindly see the attached job description for more information about this opportunity. We encourage early applications, as we reserve the right to close this role early if we receive sufficient applications.
Please note an enhanced DBS disclosure with Child Barring will be required for this post. Our recruitment checks, induction, ongoing support, and supervision reflects our commitment to safeguarding the families we support.
OUR COMMITMENT TO EQUALITY & DIVERSITY
Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.
Our diversity council is working hard to construct positive changes within our organisation. We are a disability-confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.
Please note: we reserve the right to close this vacancy early. Therefore, we encourage you to apply as soon as possible, as applications for this role will be reviewed as they are received.
We help children who are seriously unwell make the most of every day





The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera. We could not maintain our reputation, the range of our work or our digital presence without the support of our philanthropists, funders, members, business partners and sponsors.
The Development and Advocacy Department (D&A) plays a vital role in this, by securing the Arts Council England grant (currently over £22m) plus raising over £41m revenue annually plus additional for capital, advocating to government and other influencers for our value and role in the community and sector, and in ensuring we deliver on our charitable mission, retain the best artists and crafts people, maintain our beautiful grade I listed building and continue to produce world class performances.
Working within an experienced, successful and highly committed department, this role will create, deliver and implement the strategy for the Membership Programmes (Friends and Patrons) at the Royal Ballet and Opera (RBO), to meet agreed annual income targets (currently £10m in membership fees and events). Working closely with colleagues across departments, you will look at recruitment and retention, campaigns, events, review of products and services and ensure our sector leading offering is effectively delivered.
Our ideal candidate will be a natural leader, who will adeptly manage a large team to meet objectives and work to high performance standards. They will have the ability to operate effectively at all levels and across functions, building strong relationships and driving a culture of collaboration and knowledge sharing.
They will be able to demonstrate:
- Extensive experience of running and growing philanthropic income from large scale membership programmes in performing arts/ museum/ wider charity sector, with up-to-date knowledge of tax and other technical issues
- Highly developed written and verbal communication skills, with ability to inspire and influence a wide range of stakeholders
- The ability to drive and deliver a successful season plan for key moments when tickets go on sale and audience engagement
- Excellent programme and project management skills, with a track record of achieving demanding goals to tight deadlines
- The ability to refine and deliver a programme of benefits and events for members, working with multi-disciplinary teams for delivery
- Significant experience in setting objectives, establishing systems and allocating workload and resources effectively for direct reports and their teams
Closing date for applications: 8am, Monday 14th July 2025
1st stage interviews will be held 21st - 23rd July
2nd stage interviews will be held 29th July onwards
Applicants must have work authorisation for the UK. No agencies.
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
The Duke of Edinburgh’s International Award (the Award) is the world’s leading youth achievement award, equipping young people for life and work. Each year, more than one million young people take part in the Award in over 120 countries and territories. The Duke of Edinburgh’s International Award Foundation (the Foundation) drives and supports the Award’s global growth, so more young people can take part.
We are seeking a HR and Office Administrator who will work closely with the Senior HR Manager providing advice and support to managers and staff at the Foundation across the full range of employee life-cycle activities. As well, this role will assist with the implementation and improvement of processes and policies, HR systems and data and provide pragmatic advice to managers and staff on HR matters.
Additionally, this role will support in the management of the office ensuring its smooth operation. As well they will provide general administration of the organisation including working on complex international travel arrangements, comprehensive diary management, and acting as the point of contact for existing and potential business partners and contacts.
About You
- You are a professional and enthusiastic HR Administrator with experience spanning people management.
- You have a strong track record of developing, motivating, and supporting staff.
- You have the ability to manage a wide range of office duties - including health and safety, policy, compliance, quality, governance, contracts etc.
- You are experienced in building and maintaining effective organisational systems.
- You demonstrate outstanding communication skills, attention to detail, and discretion, and you excel at managing a varied workload with competing priorities and tight deadlines.
- You are highly organised and thrive in dynamic environments where flexibility, initiative, and sound judgment are essential.
- You are committed to fostering a welcoming and inclusive culture; You are proactive and comfortable working independently, while also able to build strong, collaborative relationships across all levels of the organisation.
Please see the recruitment pack for further details on the role and it's responsibilities.
Applicants must have full rights to live and work in the UK for the duration of the contract.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.

The client requests no contact from agencies or media sales.
Philanthropy Officer: Grants
Development
Full-time, 41 hours per week (including one hour paid lunch break)
Permanent
£34,713 per annum
Application deadline: 12pm (midday) on Thursday, 10 July 2025
About the role:
The British Museum is embarking on one of the most significant cultural redevelopment projects undertaken anywhere in the world. The Masterplan will transform the Museum for the 21st century while staying open, maintaining the founding commitment to keep the collection safe and accessible to the public for generations to come.
The Philanthropy Team, as a key function of Development, will play a vital role in enabling the Museum's vision for the future. The Philanthropy Officer: Grants role will be responsible for managing relationships with and securing income from primarily trusts and foundations in support of the Museum's agreed priorities.
Key areas of responsibility:
- To raise funds for Museum priorities in line with agreed annual income targets, managing your own prospect pipeline, with mentoring and support from the Philanthropy Manager.
- To adhere to a calendar of both new applications and reporting requirements for secured funding.
- To manage or contribute to production of both interim and final reports for funders, establishing a system with project managers internally to ensure that the data required is captured throughout and submitted in time for deadlines, and to ensure the highest standards of reporting are adhered to.
- To work with the Advancement Operations Team to ensure records on the Museum's database are accurate and up to date.
- To contribute to Museum events and their use as an effective cultivation tool.
About you:
- Educated to degree level or equivalent experience in a trust fundraising role
- Knowledge of trust and statutory fundraising requirements and practice
- IT literate with good working knowledge of standard Microsoft Office packages and experience using fundraising databases
- Strong writing skills with the ability to create and articulate a convincing fundraising case.
- A team player with strong organisational skills
- Experience in an arts, culture or heritage organization is desirable
About the British Museum:
Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.
You can view a selection of our impressive collection of prints and drawings in our .
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
- Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
- Interest-free travel, bicycle, and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
For more information about this role, please see the job description.
The interviews are expected to take place on 21 and 22 July.
If you have any additional needs that we should be aware of to support you with your application, please provide details
We have a legal responsibility to ensure that employees have the right to work in the UK. If you currently do not hold the right to work in the UK, we can only sponsor a limited number of roles that meet eligibility criteria. To offer a sponsorship, the job role you apply needs to be in the list of eligible occupations: . Additionally (with some limited exceptions), the role will need to meet the minimum salary threshold of £38,700 or the going rate for the job, whichever is the highest. You can find more information here:
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills, and experience.
We specifically encourage applications from candidates from ethnic minority groups who are underrepresented within our senior roles.
We offer a flexible way of working scheme that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. We would typically see this role as working on site about 2-3 days a week.
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most.
Our unique Online Reading Volunteer programme currently supports around 3,000 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 140 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the Role
The Human Resources (HR) & Administrative Assistant will provide support to the CEO, Line Managers and the wider team with a range of HR related and administrative tasks. They will work remotely and will need to have access to a reliable internet connection. They will report to the CEO.
This role is ideal for someone who wishes to pursue a career in HR, and Chapter One is willing to support the postholder to gain external qualifications. This role is subject to an Enhanced DBS check, and the post-holder must be permanently based in the UK at the time of applying and for the duration of their employment.
All Chapter One employees are required to attend quarterly in-person staff meetings held in various locations across the UK (all expenses covered); participation is mandatory.
Main duties will include:
HR Administration and Data Management
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Maintain accurate and up to date HR records on Chapter One systems
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Be the in-house expert on Breathe, Chapter One’s HR system
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Lead on data entry and HR system (Breathe HR) management, including generating relevant reports to support staff management and key decision making
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Monitor and track training and DBS records ensuring timely renewals in line with Chapter One’s policies
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Assist with documenting and maintaining HR process and workflows
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Ensure employee documents are stored correctly and confidentially
Organisational Policies and HR Procedures
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Working with the CEO and the Senior Leadership Team (SLT) to create, update and disseminate relevant Charity policies and/or updates to the staff handbook
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Prepare standard HR letters and documents (contracts, change letters)
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Lead on the liaison with and promotion of the organisations Employee Assistance Programme (Health Assured EAP)
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Create process guides for staff in collaboration with Line Managers and the CEO
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Act as a first point of support for HR-related queries from managers, escalating to the CEO when needed
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Liaise with Chapter One’s external HR advice provider when additional expertise is required
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Proactively identify opportunities to streamline and improve HR administrative processes and procedures
Recruitment, Onboarding and Offboarding
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Support managers through the entirety of the recruitment process for staff and trustees - including, but not limited to, advertising vacancies, organising applications, arranging interviews, monitoring interview tasks, coordinating assessments, collecting candidate documents, requesting references
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Managing the onboarding process for all new staff, including, but not limited to, holding HR induction meetings, coordinating new starter paperwork, setting probation review dates and training
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Work with Line Managers to organise induction plans, schedule introductory meetings, and ensure new starters are fully supported during their initial weeks
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Coordinate the offboarding process for departing staff, including exit interviews, return of equipment, and removal from systems
General HR Support
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Organise and schedule staff meetings and organisation-wide training sessions
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Coordinate wellbeing and employee engagement activities, including, but not limited to annual surveys, staff away days, seasonal events
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Plan and coordinate in-person meeting logistics, including venue booking, accommodation, equipment and refreshments, ensuring all arrangements are inclusive and appropriately tailored to staff needs
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Work with the SLT to be a champion of Chapter One’s values, and a custodian of its supportive work culture
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Communicate instructions and other messages to Line Managers and staff clearly and promptly on behalf of the CEO
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Support with preparation for audits or compliance checks e.g. Right to Work, DBS
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Provide HR support to staff working groups e.g. Wellbeing or Learning and Development
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Attend external HR webinars (eg with DOHR or Breathe) and disseminate information to the CEO & Line Managers as required
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Stay informed of relevant employment law updates, notifying the CEO of possible changes needed to policies or procedures
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Support general organisational administration as needed, such as scheduling key meetings, maintaining registers or documentation, or assisting with regulatory filings
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Assist the CEO & Line Managers with additional HR and administrative/organisational tasks, assigned at the discretion of the CEO
We are looking for applicants with the following essential qualities:
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Educated to A-level standard or equivalent
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A genuine interest in Chapter One, with a passion for the work we do
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Experience in a similar HR role
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Proficient in use of Microsoft Excel/Google Sheets and Google Workspace
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Excellent written and oral communication skills
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Excellent interpersonal skills with the ability to build relationships with colleagues at all levels
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Thoughtful, compassionate and inclusive approach to interpersonal relationships
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Self-motivated and proactive, with a problem-solving mindset
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Goal-oriented team-player who also thrives working independently
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Meticulous eye for detail, who takes pride in holding themself to the highest standards in all aspects of their work
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Professional, discreet and able to handle confidential information
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Working knowledge of HR functions
The best applicants will also have the following desirable qualities:
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Experience of working in the charity/non-profit sector
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A desire to develop a career in HR
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A qualification in HR, e.g. CIPD Level 3, or working towards one
Interview Dates:
1st round interviews - Tuesday 22nd and Wednesday 23rd July
2nd round interviews - Monday 28th July
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from individuals who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request
Please provide a CV and a covering letter (max 1 side of A4). Your letter must include:
1) A summary of your relevant experience, including clear examples.
2) Either: Tell us about a time when you helped onboard a new team member - what steps did you take to ensure they felt welcomed and prepared?
OR Tell us about a time when you identified an opportunity to improve an administrative process or system.
3) Tell us about how our organisational mission aligns with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Our Sponsor Refugees team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.
Our MARO team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising, with effective national campaigns, and the pioneering community sponsorship of refugees through our Sponsor Refugees team. Staff joining MARO are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.
Living Wage Foundation
The Living Wage is an independent movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The Living Wage campaign was launched by London Citizens in 2001 and aims to ensure low paid workers have enough money to get by and enough time for community and family life.
The Living Wage is an hourly rate calculated according to the basic cost of living in the UK that employers choose to pay on a voluntary basis. The Living Wage Foundation recognises and celebrates employers that pay the real Living Wage through an accreditation programme which awards the Living Wage Employer Mark.
The independently-calculated rates are announced during Living Wage Week each November when we celebrate our growing network of Living Wage employers. There are now more than 15,000 accredited Living Wage employers across the UK which has secured pay rises for over 475,000 employees.
The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
The Living Wage Foundation has an exciting opportunity to join our dynamic team as an Operations and Data Officer. We are looking for a highly motivated and organised individual to help maintain, develop and continuously improve our data and systems. The role will be an integral part of the Living Wage Operations and Insight Team, providing technical support to ensure the integrity of our systems, and supporting with development projects.
The Operations and Data Officer will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems.
Main Responsibilities
Working as the Operations and Data Officer– LWF for Citizens UK, reporting to Senior Data & Operations Manager, LWF, your main responsibilities will include:
Project Management
Deliver work targets on time and to standard to support the Foundation’s data and systems: :
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Support the day-to-day operations and management of all systems within the Living Wage Foundation designed to enable the functioning of Living Wage accreditation schemes.
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Proactively seek out systems improvements to make our processes more efficient so the Living Wage Foundation continues to provide an excellent service to the Living Wage network.
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Provide operational support for all aspects of the accreditation and recognition systems, including identifying and fixing errors.
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Maintain integrity of Salesforce database; identify and source incomplete information within the database; take responsibility for tidying, cleansing and backing up existing data.
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Support maintenance of integrated systems, including syncing data to Act-On and the website.
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Work with Operations and Data Manager to keep templates, forms and related communications materials up to date
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Manage merchandise administration including email inbox, day to day queries, and Shopify administration.
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Support Operations and Data Manager to manage budgets for external contracts (e.g. with developers and suppliers).
Learning and expertise
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Keep up-to-date with functional good practice and technical updates to all our systems, including within the third sector.
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Support with network data enquiries, including analysing data, creating Salesforce reports and dashboards for colleagues.
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Work with colleagues to identify learning & development needs and support Operations and Data Manager to develop and deliver inductions, training and guidance to meet requirements.
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Keep internal training manuals up to date to ensure the Foundation’s team can access clear and consistent information about our systems and processes.
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Support Operations and Data Manager to monitor the impact of internal trainings, support, resources and guidance – update and improve internal support offer as required.
Communications
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Create and write dashboards and reports to support the analysis of our performance.
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Champion systems throughout the organisation and advocate for systems-based solutions. Offer ad hoc guidance to the team and help communicate any changes to systems.
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Run systems surgeries for colleagues to answer ad hoc enquiries and support learning.
Develop and manage external relationships
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Communicate effectively with our external contractors (e.g. merchandise suppliers) to ensure contracts are fulfilled in a timely manner.
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Help identify suitable new suppliers to meet organisational need.
Develop and manage internal relationships
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Support Operations and Data Manager to identify technical solutions to meet organisational requirements.
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Monitor and respond to operations and data enquiries from colleagues. Work effectively with colleagues across Citizens UK, actively participate in the team and organisational wide events.
Income and resources
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Maintain Salesforce data integrity to support accurate and timely invoicing. Help ensure the integrity and safety of our data advising wider organisation on best practice where appropriate.
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Support Operations and Data Manager to track expenditure for Shopify and merchandise suppliers.
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Contribute to plans and proposals to grow sources of income or resources.
Contribute towards Citizens UK’s strategic objectives
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Responsibility for delivering agreed areas of the Foundation’s work plan.
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To work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.
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Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.
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Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.
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Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
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Degree or equivalent professional qualification or experience (D)
Experience
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A minimum of 2 years proven, comprehensive experience in an operations role (E)
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Experience of analysing business requirements and turning them into technical solutions (E)
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Experience of providing technical support to a team (E)
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Experience of administrating and updating Salesforce or similar databases, and using database integrations such as Zapier, QuickBooks, Form Assembly and email marketing platforms (D)
Key skills and knowledge
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Strong analytical skills with the ability to interpret large quantities of data to evaluate and improve performance (E)
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Interest in and good understanding of database and systems management and integration (E)
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Ability to take in and interpret information and communicate in a succinct manner (E)
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Demonstrable ability to find creative solutions to complex problems and implement new systems (E)
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High levels of numeracy with strong attention to detail (E)
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Excellent time management skills with the ability to juggle a wide range of competing demands (E)
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Strong IT skills to include MS Office and database software (E)
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Sound knowledge of data protection regulations and GDPR (E)
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Understanding of the policy and campaign landscape in the UK (D)
Personal qualities & values
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A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
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A strong commitment to the Living Wage campaign and the principles of Citizens UK (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
Interview date: W/C 4th August
Want to find out more about us and the role?
If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.
Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. Anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.
The webinar will take place on Monday 7 July from 13:00-13:45 on Zoom. Sign up here.
The client requests no contact from agencies or media sales.