Senior jobs
In September 2025 Oxford opened its new home for humanities, the state-of-the-art Stephen A. Schwarzman Centre for the Humanities. Building on our successes in recent years, we are growing the team with a new senior fundraising role that will work with world-class academics and artists in our faculties and in the Centre’s cultural programming.
In addition to housing a Humanities Library and 7 academic faculties, the Schwarzman Centre includes a world-class, purpose-built concert hall space, theatre, cinema and ‘black box’ performance space, creating a new home for music, film, performing arts and visual arts in Oxford and transforming the experience for students, academics and the local community. The building will create a step change in the visual and performing arts in Oxford, establishing a central base for the Music faculty and History of Art department while offering exciting potential for collaboration with the Ruskin School of Art.
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. We are looking for a new senior fundraiser to join our energetic team to raise major gifts for a range of posts, scholarships and other priorities across the Humanities Division. Oxford is the world’s leading university for humanities teaching and research. The University’s scholarship in languages, literature, history, philosophy, religion, and the arts – from the earliest civilisation to the present day – enriches our understanding of humankind. Our research informs how we engage with historic issues and contemporary concerns, and contributes to our understanding of – and solutions to – some of the most complex global challenges, from climate change to the impacts of Artificial Intelligence.
About the Role
This fundraiser will work closely with senior academics in the Humanities Division. The post will focus primarily on funding for posts and scholarships in the academic faculties as well as securing support for the activities of the Schwarzman Centre for the Humanities, including the programme of public events that will start taking place in the building from spring 2026. An interest and appreciation for the arts and humanities is essential.
To Be Successful You’ll Need:
· To be an experienced development professional with a strong track record of securing major gifts and the ability to secure gifts in the range of £100k-£1m+
· Confidence to work with people from a range of backgrounds, both internally and externally
· The ability to think creatively in prospecting, cultivation and stewardship by identifying and maximising opportunities
· To work well as part of a team, with the capacity to work independently on projects and priorities
· A passion for the arts and humanities, and an awareness of the funding landscape in the UK and internationally
What We Offer
As an employer, we value the wellbeing and development of all our employees. We offer a comprehensive range of benefits, including:
· 38 days annual leave (including public holidays)
· Hybrid working arrangements for a healthy work-life balance
· Extensive personal and professional development opportunities
· Membership to CASE to support your professional development as an educational advancement professional
· Supportive childcare services and other family-friendly leave schemes for working parents, guardians and those with caring responsibilities
· Generous family leave for maternity, adoption, paternity, and shared parental leave
· Excellent contributory pension scheme for your financial future
· Salary sacrifice scheme for additional savings
· Subsidised sports centre membership to promote well-being
· Cycle loan scheme to encourage sustainable commuting
· Discounted bus and transit travel
In addition, you will have access to a vibrant community with social groups and sports clubs fostering an inclusive atmosphere.
Application process:
· Click the link to ‘Apply’ and follow the on-screen instructions. You will be taken to our online Applicant portal.
· Applications should consist of a full CV and a letter of application in your own words, in PDF format (maximum of 2 pages; no AI-written applications, please) outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on Monday 19 January 2026 can be considered.
Interviews are currently scheduled to take place on Tuesday 27 January 2026, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.



The client requests no contact from agencies or media sales.
Salary: £38,999 - £43,105
Contract: Permanent contract
Reports to: Head of Digital Fundraising, UK for UNHCR
Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model with at least 1 day in the office per week)
Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams
JOB PURPOSE
We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR’s testing and optimisation strategy to improve conversion rates and user experience online, including our donation pages, virtual gift shop, website and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products.
The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees.
An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms – playing a key part in UNHCR’s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life.
You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams.
Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. Thanks to our UK supporters, UNHCR teams in over 130 countries can deliver humanitarian relief to families left with no one else to turn to. From rushing life-saving aid to civilians fleeing the frontlines of conflict, to ongoing support, such as education and healthcare, for families whose lives may remain in limbo for years. When it is safe to do so, UNHCR helps refugees return home voluntarily so they can rebuild their lives, homes and communities.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
Role Responsibilities
- Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions.
- Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives.
- Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary.
- Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise.
- Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions.
- Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation.
- Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour.
- Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results.
- Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly.
- Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field.
- Share creative and insights with UK colleagues, global teams, and HQ.
- Participate in training seminars, workshops, and skill shares where applicable.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector.
- Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface.
- Experience of using digital channels for lead acquisition and conversion to grow income.
- Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic.
- Experience of working with external agencies and suppliers.
Essential Skills/Knowledge
- Experience of using Google Analytics or other web behavioural analytics tools.
- Experience with experimentation tools like Optimisely or similar.
- Strong project management and stakeholder management experience.
- Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences.
- Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy.
- Proven proficiency with design principles and tools (Canva/Adobe suite).
- Able to demonstrate flexibility and do what it takes to get the job done.
- Understanding of HTML and other coding languages.
- Able to juggle and prioritise multiple tasks and meeting programme deadlines.
- Strong presentation, communication (written and verbal) and interpersonal skills.
- Excellent stakeholder and relationship management.
- An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication.
Desirable Skills/Experience
- An understanding of digital fundraising practices and principles
- Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement
- Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous).
- Knowledge or experience working with Salesforce (or similar CRM platform).
- Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms).
- Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including flexible hours. Please don’t be afraid to speak to us about this during initial conversations, so we can explore what’s possible.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ annual leave per annum plus 8 bank holidays (pro-rata for part-time working).
- ‘WeCare’ Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more.
- Hybrid home-working model with dedicated Team Days in the office.
- Toothfairy dental app.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme.
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set-up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
- Financial wellbeing support.
Development
- Comprehensive training and continuing development opportunities.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Sunday, 18 January 2026
Shortlisted candidates will be invited to attend a virtual interview in the week of 26 January 2026.
Please contact us if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?

The client requests no contact from agencies or media sales.
Details:
Salary: £50,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
For this role, our expectation is that you will come to London 1 day each week for team, project or stakeholder meetings. You may also find it useful to visit member hospices. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Healthcare plan
- Learning and development opportunities
- Enhanced carers and compassionate leave
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below.
Closing date for applications: Midnight on Sunday 11 January 2026.
Interview dates: We expect to hold interviews over Teams on Monday 19 to Wednesday 21 January 2026.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job information:
At Hospice UK, we believe data can help ensure that hospice care is available to all, for now and forever. This is an exciting time to join us. In this role, you’ll be able to shape how we collect, connect and use insight across our charity and the wider hospice community, so decisions are smarter, services are fairer, and our impact is clear.
You’ll be our leading technical voice for data, shaping and delivering our Data Strategy, guiding colleagues, and ensuring modern, effective ways of working with data. You’ll work with internal systems and sector datasets (plus third‑party sources like population data) to build the reporting that helps hospices compare services, reach underserved communities, and make better decisions.
We’ve recently invested in modern Microsoft data tools and updated our key systems to provide the foundations for the future. This is a chance to define how we use data for the long term, from engineering robust pipelines to creating the dashboards leaders rely on every day.
In the short term, your focus will be:
- Overseeing the introduction of a new member data collection portal being developed by a third-party organisation.
- Developing, deploying and improving our internal performance reporting and hospice sector reporting using Power BI and related Microsoft tools.
You’ll be passionate about data and using it to improve decision making and operational processes. You’ll be able to engage with colleagues at all levels to understand their needs, champion good data management and reporting practices, and provide technical advice and guidance.
You’ll join a high performing ICT and Data team of 8 colleagues.
You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download).
How to apply:
To apply for this role, please send us the following documents by midnight on Sunday 11 January 2026:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.
- A completed equalities monitoring form - available on our website to download.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by midnight on Sunday 11 January 2026.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
We represent and champion the community of 200+ hospices across the UK.



Senior Practice Tutor
Join our team as a Senior Practice Tutor and make a difference to children and young people’s lives
Anna Freud is seeking a Senior Practice Tutor – Autism Spectrum Conditions and Learning Disabilities to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits and you can view them all on our careers page.
Alongside our benefits, this role gives you the chance to shape the next generation of clinicians working with autistic children, young people and those with learning disabilities. You’ll contribute to a high-profile NHS England–funded training programme delivered with UCL, strengthening your expertise while influencing clinical practice at a system-wide level. You’ll have protected time for academic work, meaningful contact with trainees, and a flexible hybrid set-up that balances in-person teaching with remote preparation and supervision.
What you’ll do
In this role, you’ll support the delivery, supervision and academic quality of a specialist postgraduate programme training clinicians to work with autistic children, young people and those with learning disabilities.
- Delivering and developing teaching, particularly skills-based workshops, across the Pg Dip programme
- Marking assignments and taking part in calibration workshops to ensure fair, consistent assessment
- Facilitating small Practice Tutor Groups, supporting trainees’ clinical skill development and monitoring their progress
- Providing personal tutoring, responding to trainee queries and supporting an inclusive, positive trainee experience
- Contributing to programme operations, attending team meetings and maintaining high standards in safeguarding, EDI and professional practice
What you’ll bring
You’ll be a strong fit for this role if you’re an experienced clinician in ASC/LD who brings confidence in teaching, supervision and supporting trainees, and can work collaboratively within a busy academic and clinical training environment.
- A recognised core mental health qualification plus specialist training in ASC/LD evidence-based therapies for children and young people
- Extensive clinical experience with autistic children, young people, parents and families, including work within CYPMH or wellbeing services
- Significant experience providing ASC/LD-specific clinical supervision and managing or overseeing practitioners
- Knowledge and experience of delivering clinical training or university-level teaching
- Strong organisational skills, the ability to work flexibly, manage deadlines, and create an inclusive, reflective learning environment
Key details
Hours: Part-time (7 hours per week)
Whilst this will usually be worked on Mondays during term time, there may be occasions where you are requested, or you may request, to work flexibly and on a different day of the week to support peak points in the academic cycle, e.g. to meet marking deadlines.
Salary: £52,000 FTE per annum, plus 6% contributory pension scheme
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). Flexibility will be required to attend in-person teaching days during term time.
Contract type: Permanent
Next steps
Closing date for applications: Morning (10am), Monday, 05 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Monday, 05 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held in-person/remotely on Thursday, 08 January 2026.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
The Senior Evidence & Evaluation Manager sits within the Impact & Evidence directorate at the heart of Youth Futures Foundation.
You will play a central role in building the evidence base on what works to support young people into good jobs.
Working with three Heads of Evaluation, the Deputy Director and the Director, you will help ensure our evaluations are designed to generate credible evidence of what works.
- You will work closely with independent evaluators and delivery partners and colleagues in our Programmes & Grants and Policy & Communications directorates, you will assess the evaluability of interventions, and lead the design and delivery of large-scale, complex impact evaluations.
- You will manage a portfolio of projects, leading some directly, and overseeing others while supporting more junior colleagues.
- You will also contribute to strengthening our ‘evaluation architecture’, leading projects that enhance data infrastructure and access to administrative datasets, and set standards for methodological rigour in the sector.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information on this role, please download our recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts – we may be a House, but three quarters of our audiences experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world.
The Development and Advocacy Department are looking to appoint an experienced fundraising professional who will work closely with the senior team on strategy development, generating opportunities to increase philanthropic giving by attracting new and lasting relationships and high value donors. Individually, you will make a substantial contribution to the current targets by managing and developing a portfolio of significant relationships, working to department best practice.
The ideal candidate for this post will be a team player with excellent communication and relationship management skills. You will play an active role in mentoring and developing junior members of the team and show your potential as a future leader. You will be able to demonstrate:
- A proven track record of securing major gifts and managing high-value donor relationships.
- Experience in developing and implementing fundraising strategies, prospecting plans, proposal writing and project management.
- Strong people management skills.
- Excellent interpersonal and communication skills, with the ability to engage credibly at senior levels.
- Strong understanding of fundraising compliance, tax-efficient giving, and donor stewardship best practices.
- Credibility and gravitas to engage confidently with senior stakeholders and donors.
- Strong relationship-building, networking, and influencing skills.
A background in the arts is not essential, though an interest in/the aptitude to upskill quickly in our art forms will be highly regarded. A firm understanding of the UK Philanthropic community and landscape is critical.
To submit your application, please provide a supporting statement that outlines how your skills and experience match the essential criteria listed above. Your supporting statement will be reviewed by the shortlisting panel, so please do take the time to consider your response and use this to highlight your suitability for, and interest in, the role.
We recommend drafting your response in a separate document and then copying the final version into the application form. Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form.
The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.
We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.
We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.
The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.
Closing date for applications: Midnight, 5th January 2026.
Interviews will be held across 2 stages - the first online via MS Teams and the second in person at the ROH Covent Garden.
Applicants must have work authorisation for the UK. No agencies.
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.



The client requests no contact from agencies or media sales.
Position: Community Support Senior Officer x 3
Type: Full-time (35 hours a week), permanent
Location: Homebased (1 x with access to North West England, 1 x with access to East Midlands and 1 x with access to West Midlands). Must have access to a car with clean driving licence
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*you’ll start at our entry point salary of £ 33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Please note, you must have access to car with a clean driving licence for this role.
Join us as a Community Support Senior Officer and make a real difference!
In this pivotal role, you’ll provide high-quality support to volunteers, volunteer managers, and service providers across our community networks. You’ll help ensure enquiries are resolved promptly, guide volunteers through their journey, and work collaboratively to maintain well-governed, compliant groups that meet local needs. If you’re passionate about empowering volunteers, skilled in communication and planning, and eager to contribute to positive change for people affected by MS, we’d love to hear from you.
Closing date for applications: 9:00 on Monday 5 January 2026
We anticipate interviews will take place week commencing 12th January 2026.
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Senior Digital Manager (Private Care)
Hybrid/ Chelsea-based (with some cross-site working)
£56-£58k (Band 7)
Permanent
The Talent Set are delighted to be partnering with the world’s first hospital dedicated to cancer care, The Royal Marsden. The organisations' Private Care service is the most successful NHS private patient unit in the UK, generating vital income that is reinvested back into patient care, research and innovation.
They are now looking for an experienced Senior Digital Manager (Private Care) to lead the strategic development digital presence and help drive commercial growth through outstanding user experience and digital performance.
The role
Our website and digital channels are central to how private patients, referrers and international partners discover and engage with The Royal Marsden Private Care. In this senior role, you will lead the development, optimisation and day-to-day management of the Private Care website and associated digital products.
You will champion user-centred design, accessibility and continuous improvement, ensuring our digital experience builds trust, supports enquiries and reflects our position as a world-leading provider of private oncology care.
Working closely with senior stakeholders across Marketing, Communications, clinical teams and external partners, you will play a key role in shaping digital strategy and delivering measurable commercial impact in the UK and internationally (particularly the Middle East).
Key responsibilities
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Lead the strategic development and ongoing optimisation of the Private Care website
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Drive commercial performance by improving UX, conversion, engagement and enquiry journeys
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Develop and deliver a clear digital roadmap aligned to business and patient experience priorities
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Use analytics, user insight and market intelligence to inform continuous improvement
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Manage digital suppliers, budgets and projects from concept to delivery
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Ensure content is high-quality, accessible, on-brand and patient-centered
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Act as the digital lead for Private Care, influencing senior decision-makers and stakeholders
About you
You will be a confident, commercially minded digital professional with significant experience managing websites or digital products in a private healthcare or similarly complex, customer-focused environment.
You will bring:
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Strong expertise in UX, accessibility and user-centred design
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A proven track record of delivering digital improvements that drive growth
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Experience working with developers, designers and content specialists
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Excellent stakeholder management and communication skills
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The ability to translate insight and data into practical, impactful action
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A passion for digital excellence and improving patient experience
Experience of private healthcare and/or marketing to international audiences is highly desirable.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
*Please note any speculative CV's will be forwarded to The Talent Set *
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
Senior Grants Officer - FTC 12 month maternity cover
Location: Fully Remote
Salary: £30,000 per annum
About The Role
Are you passionate about making a real difference?
The Forward Trust is looking for a Senior Grants Officer on a 12-month fixed-term contract covering maternity leave to help secure vital funding for life-changing services in prisons and communities across the UK.
This role is based remotely with monthly visits to our London Head Office.
Key Responsibilities:
- Identify, engage, and approach new grant-giving organisations.
- Build and maintain strong relationships with existing supporters.
- Develop compelling funding applications and progress reports with service-user insight.
- Collaborate with project leads on budgets and cases for support.
- Contribute to strategy and process improvements in trusts and foundations fundraising.
What we’re looking for:
- Experience in trusts and foundations fundraising.
- Strong relationship-building and communication skills.
- Ability to manage multiple projects and deadlines.
- Passion for our mission and understanding of the criminal justice landscape.
This is your chance to be part of a passionate, fun, and target-driven team. You’ll work with over 30,000 individuals whose lives we’ve transformed and help shape an organisation generating £2.5 million per year from charitable sources.
At The Forward Trust, you’ll see the real difference your work makes every day, and grow professionally in a supportive, inspiring environment.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
Are you passionate about supporting young people and shaping education-based interventions? We are looking for a Senior Practitioner – Education & Partnerships to lead strategic engagement with schools, colleges, and community partners across Buckinghamshire. This is a unique opportunity to combine frontline expertise with leadership in developing targeted education programmes and partnership work.
Where: Buckinghamshire (Countywide)
Full Time Hours: 37.5 per week
Full Time Salary Range: £32,002.35- £34,214.20*
*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
Key Responsibilities
- Act as a practice lead within our Children & Young People’s Service, working with young people with complex needs.
- Drive the development and delivery of substance misuse prevention and early intervention programmes in educational settings.
- Build strong relationships with schools, PRUs, youth services, and voluntary organisations.
- Represent the service at education forums, safeguarding panels, and partnership boards.
- Line manage the Targeted Intervention Coordinator and oversee the Youth Ambassadors programme.
- Provide training and consultation to professionals on issues facing young people around substance misuse.
- Deliver high-quality interventions for young people with complex needs, including assessments, care planning, and psychosocial support.
- Lead education-focused initiatives such as targeted ter 2 workshops and interventions.
- Develop resources and toolkits for schools and youth settings.
- Ensure accurate data collection and reporting for educational interventions.
- Support the Team Leader with case management, audits, and service development.
- Champion safeguarding and trauma-informed practice across all activities.
About You
We’re looking for someone who is:
- Experienced in multi-agency working and building strong partnerships.
- Knowledgeable about young people’s substance misuse, safeguarding, and harm reduction.
- Skilled in delivering education programmes and managing staff or volunteers.
- Qualified to Level 3 in Health & Social Care (or equivalent).
- You will need to work flexibly countywide across Buckinghamshire so must hold a full UK driving license and have access to a car.
What we Offer
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- Opportunity to lead and shape a vital service alongside a friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 28 to 30 (£32,002.35 - £34,214.20)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Interview Date
23/1/2026
Closing Date
12/1/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
You’ll split your days between our central Liverpool office, home and client venues
As our Senior Designer and Doer, you will help Capacity change how public services work for people, not just deliver projects. You will lead exciting, place-based work that brings together communities, public services, and partners to create meaningful, equitable change. You will operate at the intersection of discovery, strategy, design, and delivery holding complexity, shaping direction, and helping others act with confidence in uncertainty.
A bit about Capacity
We’re based in the North West of England and put simply; we make public services people services. We provide the know-how, big-picture thinking, and hands-on time to help public and third sector organisations get moving on the projects that really matter: the ones that make the biggest impact on the lives of local people.
Leading in a in a relational, inclusive, and developmental way, as Senior Designer and Doer you will:
• Ensure every project begins with robust discovery, drawing on lived experience insight, stakeholder research, data analysis, and policy or desk research as appropriate.
• Support clients and partners to navigate uncertainty, identify strategic choices,
and make informed decisions in complex environments.
• Lead the delivery of complex programmes and portfolios of work, ensuring
clarity of purpose, appropriate pace, and strong coordination across projects.
See our job pack for a full job description.
What we need
• Ability to lead discovery and research, integrating community insight, stakeholder input, policy research, and data analysis.
• Strong analytical and sense-making skills to interpret evidence and turn it into actionable insight
• Experience leading complex programmes or projects involving multiple partners, sectors, or organisations, delivering measurable impact.
• Experience translating insight into actionable solutions through research, discovery, prototyping, and iterative testing with users, teams, and partners.
See our job pack for a full person specification.
The extras
• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.
• 2 Capacity bank holidays per annum.
• Flexible working (including majority working from home).
• Free eye-tests, vouchers for glasses.
• Scottish Widows Pension Scheme, matched up to 6%.
• Funded health support including counselling, physiotherapy etc.
• Holiday buy-back scheme (up to 5 per annum).
• Team days and socials. Free lunches (yes there is such a thing).
• A great team to work with (but we would say that).
To Apply
For further information please visit our portal via the apply button, where you can download our job pack and apply!
Closing date Midnight, Sunday 18th January 25.
Scottish Opera is Scotland’s national opera company and the country’s largest performing arts organisation. Founded in 1962 to make opera accessible to all, the company presents productions of international acclaim, from early works to world premieres. Performances are designed to be inclusive, with supertitles, audio-described and dementia-friendly shows, free and discounted tickets for under-26s, refugees, asylum seekers and schools, and touring productions reaching communities across Scotland.
The charity is looking for an experienced fundraiser to lead the team across a period of maternity leave. The Individual Giving team look after donors across philanthropy, corporate, members and legators. Internally this role is called the Head of Individual Giving, the job title has been amended for this selection process to reflect the broader remit of the role beyond regular donors.
The post holder will, in conjunction with the Director of Development, set and embed Scottish Operas Individual Giving strategy and will personally solicit gifts and steward key donors, whilst supporting and overseeing the work of the Individual Giving team.
There are some fantastic projects in the works that Scottish Opera can use to engage donors, and there is brilliant internal buy in and understanding of fundraising. Income performance is strong, so there are solid foundations from which to test and trial new ideas.
This role has wide ranging appeal. Scottish Opera are happy to consider candidates for whom this role might be an exciting step up to managing multiple income streams beyond one specialist area, but equally this would be an engaging role for an experienced Head of looking to work in an exciting arts charity, taking their income success to the next level.
Working within an arts and culture charity would be helpful for the candidate to have but isn't essential.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact Jo at THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
If you need assistance with downloading the pack, please contact our team and we will support you.
Closing date for applications: Midnight Monday 12th January
£42,000 – £58,000 pa + generous benefits
12-month fixed term / 35 hours per week
This is a remote role involving regular national travel, including to the Capacity office in Liverpool, Local Trust office in London, and 3ni work across the country as needed. Out of hours travel and stays away from home are therefore a key feature of the role.
As our Senior Neighbourhood Designer and Doer you will lead and deliver Capacity’s work through 3ni, the national network for neighbourhood improvement. You will focus on a distinct portfolio of work centred on neighbourhood working and community-led regeneration, supporting local government and public sector partners to strengthen social infrastructure and tackle place based challenges alongside communities.
3ni is a partnership between Capacity and Local Trust, two organisations committed to rethinking how public services and community regeneration work. Together, we’re bringing fresh ideas, practical tools, and hands-on support to help local government and public sector partners make real, lasting change in the places that need it most.
Leading in a in a relational, inclusive, and developmental way, as Senior Neighbourhood Designer and Doer you will:
• Ensure every project begins with robust discovery, drawing on lived experience insight, stakeholder research, data analysis, and policy or desk research as appropriate.
• Support clients and partners to navigate uncertainty, identify strategic choices,
and make informed decisions in complex environments.
• Lead the delivery of complex programmes and portfolios of work, ensuring
clarity of purpose, appropriate pace, and strong coordination across projects.
See our job pack for a full job description.
What we need
• Deep understanding of neighbourhood-level public service delivery, local authority structures, and community dynamics.
• Ability to work collaboratively with local authorities, community organisations, and residents to co-produce solutions at the neighbourhood level.
• Ability to balance creativity and innovation with commercial and operational feasibility, ensuring solutions are viable, sustainable, and deliverable
• Experience building trust and effective relationships with clients, partners, stakeholders, and communities
• Experience working on place-based programmes or initiatives that strengthen local social infrastructure or tackle neighbourhood-level challenges.
See our job pack for a full person specification.
The extras
• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.
• 2 Capacity bank holidays per annum.
• Flexible working (including majority working from home).
• Free eye-tests, vouchers for glasses.
• Scottish Widows Pension Scheme, matched up to 6%.
• Funded health support including counselling, physiotherapy etc.
• Holiday buy-back scheme (up to 5 per annum).
• Team days and socials. Free lunches (yes there is such a thing).
• A great team to work with (but we would say that).
To Apply
For further information please visit our portal via the apply button, where you can download our job pack and apply!
Closing date Midnight, Sunday 18th January 25.
Context and Background
At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of experience, and the collective strength of our staff, volunteers, supporters, and partners, we're working to end child abuse and neglect for good.
Over 90 percent of the NSPCC's income comes from voluntary donations, so we reply on the incredible generosity and commitment of all our supporters, large and small.
You'll work as part of one of many teams, which focus on engaging our supporters and ensuring they continue to give their support. You will do this by leading high value fundraising events and managing relationships with volunteer committees.
The varied role sits within the Volunteer Board Fundraising team which leads income generation through regional and national volunteer boards, volunteer-led fundraising initiatives and delivery of special events through our high value event committees. These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long-term supporter relationships.
Job purpose
· To contribute to the Income Generation / Engagement and Fundraising department’s purpose of maximising income from potential and current supporters through project managing specific events including securing sponsorship and providing committee support
· To support in the delivery of the agreed departmental strategy, goals and fundraising budget
· To work effectively with other departments in Income Generation / Engagement and Fundraising and other functions within the NSPCC to maximise income for children
· To keywork supporters and build excellent relationships with key stakeholders who take responsibility for delivering income through high level fundraising events
· To ensure our events are delivered to a consistently high standard, and bring in new, innovative ideas so we remain competitive in the sector
Key relationships - Internal
· Reports to Fundraising Manager
· Pro-actively works with colleagues in other NSPCC divisions to further relationships and identify and develop opportunities for growth
· Works with a range of NSPCC supporters and potential supporters and a range of suppliers that support fundraising relationships and activity
Key relationships - External
· Recruiting, managing and building relationships with chairs, committee members and other senior volunteers
· Procuring and managing relationships with Special Event suppliers
Main duties and responsibilities
· To successfully manage and deliver large-scale events and special projects within the portfolio of events, overseeing all event logistics and relationship management
· To lead on specific fundraising projects and large-scale events, and support development of Executives through your projects
· Contribute to and deliver particular aspects of the department’s annual business plan and budget. To support project groups for the Special Events team to improve processes and identify new opportunities
· To manage and develop relationships with senior volunteers and potential supporters through effective and regular communication
· To proactively seek out opportunities to add value to the team and wider organisation
· To develop and create engaging materials for events and stakeholders
· To act as experts in our field by offering support and expertise both internally and externally
· To work cross-departmentally to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC through streamlined processes
· To manage, negotiate and review relationships with external suppliers to ensure the most cost effective outcome
· To represent the NSPCC’s values in everything you do
Responsibilities for all Staff within the Income Generation / Engagement and Fundraising
· A commitment to safeguard and promote the welfare of children and young people
· To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
· To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
· To adhere to all the NSPCC’s service standards, policies and procedures.
· To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.
· To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.
· To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
· To work in a manner that facilitates and encourages inclusion.
· To be pro-active in identifying ways to improve personal and team performance
· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
· A commitment to safeguard and promote the welfare of children, young people and adults at risk.
· To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
Person specification
1. Extensive experience and technical knowledge of event and project management, specifically with a track record of successfully delivering and growing large scale events
2. Excellent ability to establish, develop and maintain relationships with a wide variety of stakeholders, including senior level individuals to achieve desired outcomes
3. Proven ability to develop individuals, team building skills, working well with others as part of a team, giving support and recognising expertise in others
4. Well-developed organisational skills with experience in planning, monitoring, implementing and leading major projects to agreed deadlines, with the ability to organise and plan own work and the work of others to deliver objectives on time
5. Excellent ability to successfully negotiate with others
6. Excellent communication skills to present information in a clear, persuasive and inspiring way for a range of audiences
7. Well-developed ability to take ownership of budgets and a proven track record of meeting income targets and keeping within financial limits
8. Proven track record of applying creativity/innovation to events to achieve desired outcomes and/or significantly grow event income
9. Experience of success in a customer focussed environment, such as fundraising, sales or marketing
10. Experience of using Windows-based software packages, including word processing, spread sheets, electronic mail and the internet.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Hybrid. Your work address will be our office in the Liverpool City Region. Regular in-person presence here or at partner sites, one to two days per week, is essential to this role.
As our Senior Service Designer you will lead and deliver place-based change work at Capacity, with a specific focus on the Fundamental Voices programme and on growing service design practice across a portfolio of projects. In this role, you will combine hands-on service design practice with design leadership.
You’ll be supporting the delivery of Fundamental Voices, a five-year system-change initiative from Capacity and the National Lottery Community Fund, designed to transform how children, young people and families influence the design and delivery of public services.
Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will:
• Have strong hands-on user-centred design skills across the full design lifecycle, including discovery, definition, prototyping, and testing
• Ensure every project begins with robust discovery, drawing on lived experience insight, stakeholder research, data analysis, and policy or desk research as appropriate
• Support clients and partners to navigate uncertainty, identify strategic choices and make informed decisions in complex environments.
• Have experience supporting colleagues or partners to build confidence and capability in service design and co-production approaches.
See our job pack for a full job description.
What we need
• Strong hands-on service design skills across discovery, definition, prototyping, and testing, with the ability to
translate insight into tangible concepts.
• Ability to lead and communicate design strategy across teams, organisations, and portfolios, ensuring
alignment with organisational vision and system-change goals.
• Experience delivering design and co-production with children, young people, families, or other marginalised groups.
• Experience leading or influencing design practice across multiple projects or portfolios.
• Experience applying user-centred and participatory design methods to system-change initiatives.
See our job pack for a full person specification.
The extras
• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.
• 2 Capacity bank holidays per annum.
• Flexible working (including majority working from home).
• Free eye-tests, vouchers for glasses.
• Scottish Widows Pension Scheme, matched up to 6%.
• Funded health support including counselling, physiotherapy etc.
• Holiday buy-back scheme (up to 5 per annum).
• Team days and socials. Free lunches (yes there is such a thing).
• A great team to work with (but we would say that).
To Apply
For further information please visit our portal via the apply button, where you can download our job pack and apply!
Closing date Midnight, Sunday 18th January 25.