Senior legacy officer jobs in crawley, west sussex
Job title: Senior Supporter Engagement Officer
Responsible to: Fundraising Operations Manager
Salary: £30,900 FTE pro rata (£20,085 actual)
Hours of work: Part time (0.65FTE/22.75 hours per week). Exact days/times to be agreed upon appointment. We consider flexible working requests
Annual leave: 30 days with 8 additional Bank Holidays pro rata
Location: Remote - location is flexible with option to be home based anywhere in the UK. Hybrid/office based also available (head office is in Bristol)
Closing date: 15th September - midday
About Action for ME
Action for ME is the only charity in the UK providing support, including healthcare, to people of all ages affected by ME. The charity was founded by Sue Finlay in 1987 and since then has been taking holistic approach so we can make an impact on multiple fronts - from amplifying the voices of people affected by ME in Government and leading on breakthrough research, to providing "lifeline" support and unique healthcare services on a daily basis.
Myalgic Encephalomyelitis (ME), sometimes referred to and diagnosed as Chronic Fatigue Syndrome (CFS), is a chronic, fluctuating disease, causing symptoms such as post-exertional malaise (PEM), sleep problems, problems with thinking and memory (brain fog), pain and crushing fatigue. There are an estimated 1.3 million people living with ME or ME-like symptoms, including PEM, in the UK alone.
Even in its so-called mildest form, ME can have a significant impact on an individual’s life, and not just on their health. A lack of understanding and awareness about ME means patients can experience disbelief, and even discrimination, from friends, family, health and social care professionals, employers and teachers.
For the first time there is an increased awareness of post viral illness because of the Covid -19 pandemic. After decades of neglect this offers Action for ME an opportunity to accelerate our work for people with ME in a way we have never been able to do before. The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.
Job purpose
This role will deliver an exceptional supporter experience to our donors, building and maintaining strong relationships with our supporters. Working closely with other members of the fundraising and communications teams, you will deliver our supporter journey, maintain regular communication with donors and be an integral part of our fundraising campaigns and appeals.
Key duties
- Work with the Fundraising Operations Manager to deliver our supporter journey, engaging current and prospective donors with our work and giving them an excellent experience of supporting Action for ME.
- Be responsible for creating the methods that ensure each supporter relationship is maximised, increasing retention rates for a growing supporter base. As such you will be required to engage with supporters so that they feel valued, and relationships can be developed further for the benefit of the charity.
- Lead on thanking donors, including making phone calls to donors as part of stewardship.
- Work closely with the Fundraising Operations Manager and the team to support the growth of income streams, including but not limited to, individual giving, Gift Aid, legacies, trading, community fundraising and membership.
- Work with the communications team on the delivery of digital communications, including social media and e-communications for a diverse range of audiences.
- Play a key role in fundraising appeals and campaigns including our yearly Big Give Christmas Challenge, Summer Appeal, Thanking Campaign and any other fundraising initiative or project as directed by the Fundraising Operations Manager or Director of Fundraising.
- Ensure excellent supporter care and maintenance of accurate database records.
- Create inspiring donor communications, including stories and impact from our wider work (support & healthcare services, research and policy work)
- Work closely with the Philanthropy Manager to identify potential major donors.
- Develop innovative and creative ways of widening our supporter base and increasing donations.
Other duties
- To attend and contribute constructively to team meetings and other meetings as required.
- Supervise fundraising volunteers as required.
- Occasional attendance at fundraising events.
- To positively promote the work and activities of Action for ME at all times.
- To contribute to the team’s overall strategy, ongoing workplan and annual planning.
- To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising or the Chief Executive.
- Act as an advocate for the Charity and its work.
Person specification
Experience and knowledge
- Minimum 2 years previous fundraising experience
- Demonstrable skills in stewarding supporters and donors.
- Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools.
- Experience of using a CRM database, preferably Raiser’s Edge
- Proven experience of effective donor stewardship approaches
Skills and Behaviours
- Excellent written and verbal communication skills including creating engaging donor communications
- Ability to work methodically, managing and prioritising a varied workload.
- Ability to use own initiative, work independently and to work well in a remote team.
- An understanding of data protection including UK GDPR related to fundraising
- An understanding of ME, the impact on people affected by it and associated current political, health, policy and social issues (desirable).
Attitudes and values
- Enthusiasm
- Integrity
- Resilient
Key competencies
- Effective communicator
- Results driven
- Attention to detail
Registered Charity
21 - 50
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Thank you!
We’re looking for a creative and results driven fundraiser to lead the growth of our individual donor and supporter base while delivering outstanding supporter experiences. You’ll play a central role in our fundraising efforts: leading multi-channel campaigns, strengthening donor relationships, and shaping the future of our Individual Giving strategy.
This is an exciting opportunity to take ownership of a key fundraising programme with scope to innovate and grow. If you have proven experience running successful donor acquisition campaigns, strong project management and analytical skills, and a passion for breast cancer prevention, we’d love to hear from you!
Why join us?
- To be part of a fantastic supportive team.
- Work for an organisation that values a positive and inclusive culture.
- Fully remote working.
- Competitive salary of £31,171 – £37,340 PA (depending on experience)
- 29.5 Days Annual Leave Plus Bank Holidays.
- Option for full time colleagues to compress hours and work a 9 day fortnight.
- Healthcare cover and employee assistance programme.
- Enhanced Sickness, Maternity and Paternity pay.
- Great supportive culture with generous professional training and development programmes.
- For full details see our recruitment pack
Registered Charity
21 - 50
We are a national breast cancer charity focussed entirely on breast cancer prevention: We fund scientific research into environmental and chemic
Thank you!
We are looking for a Director of Income and Investment to lead all UKMSA’s income generation, and to ensure we steward and invest our income effectively. You’ll work in partnership with the CEO, Board and leadership team to ensure UKMSA has the financial resilience to provide practical and strategic support to Men’s Sheds across the UK, and in partnership with our colleagues in the international Shedding movement.
It’s about shaping the financial future of the UK Shedding movement. In the immediate term, you’ll lead efforts to address our income deficit, while also laying the foundations for a long-term, sustainable and diverse income model.
This role is about more than just fundraising though; it’s about realising the power of relationships, and funding, to transform communities and societies. Working alongside the CEO and SLT, and in partnership with the Board, the UKMSA team, volunteers, men’s health stakeholders, partners, and Shedders, you will make connections that strengthen the movement and make it truly sustainable. In a world that feels increasingly polarised and divided, Shedding provides an inspiring antidote. This is about individuals, but it’s also about strengthening the communities where those Shedders live and contribute.
You will lead on the development of new partnerships, unlock opportunities for Men’s Sheds, and champion a creative, values-led approach to income generation and financial stewardship.
The Director will also work proactively as part of a collective senior leadership team, working closely with the CEO, and sometimes deputising for her, offering continuity of leadership, maintaining momentum, and stepping into key internal and external forums when required. This includes leading in partnership with other senior staff and board members and representing UKMSA at high-level meetings and events. The Director is expected to make sound decisions in the best interests of UKMSA and lead others with clarity and purpose.
Closing date: 1200hrs 10th September 2025
First Interviews: Wednesday 17th September 2025
Registered Charity
11 - 20
We are the support body for Men’s Sheds across the UK. We work hard to inspire and support the development of Men's Sheds.
The client requests no contact from agencies or media sales.
Thank you!
ABOUT US
The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Join our Online Information Session! We are hosting an Online Information Session with the CEO and existing Director of Brand and Communications (Supporter Mobilisation) to give candidates an opportunity to learn more about the role and to ask any questions.
The session will last no longer than 45 minutes and will be held at 15:30 on Monday 1st September.
THE ROLE
We are looking for an experienced, visionary leader to join our Executive Leadership Team as Executive Director of Supporter Mobilisation. This is a newly refocused position, shaped with the future in mind, and designed to deepen the public’s relationship with trees and woods. We are fighting for the health of people and the planet with every tree.
You will be at the helm of our strategy to engage millions-inspiring action, growing income, and strengthening our brand. Leading a talented and passionate team, you’ll develop bold, integrated campaigns that move hearts and minds. You’ll oversee communications, digital and community fundraising, membership, and our high-profile campaigns and Trees for All programme that builds public awareness and inspires a mass movement of support for our cause.
Working closely with the CEO and fellow Executive Directors, you’ll also play a key role in shaping the strategic direction of the Trust and ensuring alignment across our work, people, and values. Helping the Trust protect and restore woodlands that have stood for centuries - the crown jewels of the natural world in the UK - and create the woods of the future, means this role will leave a legacy which will last for generations. It’s an opportunity to lead with purpose, engage and inspire others, and literally change the nature of the UK landscape for the better.
THE CANDIDATE
We are looking for a senior leader with a track record in large-scale communications, supporter engagement and mobilisation, or fundraising. You’ll have a strong understanding of how to use inspiring stories, quality data, and digital innovation to move people to action-and how to build momentum around a mission.
You’ll bring strategic insight and a collaborative spirit, with the gravitas to influence at the highest levels and the heart to connect with people from all walks of life - helping us to bring trees and woods to all.
Just as important as your skills is your alignment with our cause. You’ll be values-led - passionate about our cause and excited by the potential of this pivotal role to shape lasting change.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
-
Enhanced Employer Pension
-
Life Assurance
-
Flexible & Hybrid Working Options
-
Generous Annual Leave (25 days + bank holidays)
-
Annual leave buy and sell
-
Enhanced Parental Pay
-
Employee Assistance Programme
Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.
Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values-Grow Together, Explore, Focus and Make it Count-are what matter most.
To maintain fairness and reduce bias during shortlisting, we keep our candidates’ personal details hidden from hiring managers, please help us to maintain your anonymity by removing personal details from your CV prior to submission.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We look forward to hearing from you and working together to make a positive impact on our planet.
1st Stage Interviews will be held via Teams on Wednesday 8 October 2025.
2nd Stage Interviews will be held in-person at our Grantham Office on Tuesday 14 October 2025
Details of both events will be shared with shortlisted candidates prior to each stage.
The client requests no contact from agencies or media sales.
Thank you!
ABOUT US
The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Join our Online Information Session! We are hosting an Online Information Session with the CEO and interim Director of Fundraising to give candidates an opportunity to learn more about the role and to ask any questions.
The session will last no longer than 45 minutes and will be held at 14:00 on Friday 5 September.
Please register your interest by emailing Charlotte Hines (full details available via our website).
THE ROLE
Due to the retirement of a long-standing executive team member, this newly repurposed Executive Leadership role has a clear focus on our long-term financial sustainability and mission impact. As Executive Director of Fundraising Development, you will lead our strategic partnerships, philanthropy, and major income generation programmes.
You’ll be responsible for inspiring significant financial support through trusts, major donors, corporates, legacies, and philanthropic networks. Working closely with the CEO and fellow Executive Directors, you’ll play a key role in shaping and delivering our Strategy to 2030 - ensuring we have the income, influence, and innovation to match our ambition.
Protecting and restoring woodlands that have stood for centuries - the crown jewels of the natural world in the UK - and creating the woods of the future, means this role will leave a legacy which will last for generations. It’s an opportunity to lead with purpose, engage with powerful networks, and literally change the nature of the UK landscape for the better.
THE CANDIDATE
We’re looking for a proven senior leader with extensive experience in fundraising, income generation or strategic partnerships - ideally within the not-for-profit sector.
You’ll bring:
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Strategic fundraising expertise across major giving, trusts, foundations, corporate partnerships, and philanthropy.
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Inspiring leadership - able to guide, develop and motivate high-performing teams.
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Strong external profile - with a track record of building and leveraging influential networks.
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Collaborative mindset - experienced in working at Executive level, shaping cross-organisational strategy.
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A personal commitment to nature recovery, equity of access, and environmental impact.
Most importantly, you’ll be values-led - excited by the potential of this pivotal role to shape lasting change.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
-
Enhanced Employer Pension
-
Life Assurance
-
Flexible & Hybrid Working Options
-
Generous Annual Leave (25 days + bank holidays)
-
Annual leave buy and sell
-
Enhanced Parental Pay
-
Employee Assistance Programme
Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.
Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values-Grow Together, Explore, Focus and Make it Count-are what matter most.
To maintain fairness and reduce bias during shortlisting, we keep our candidates’ personal details hidden from hiring managers, please help us to maintain your anonymity by removing personal details from your CV prior to submission.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We look forward to hearing from you and working together to make a positive impact on our planet.
1st Interviews will be held via Teams on Friday 3 October 2025
2nd Stage Interviews will be held in-person at our Grantham Office on Monday 13 October 2025
Details of both events will be shared with shortlisted candidates prior to each stage.
The client requests no contact from agencies or media sales.