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Supporter Journey Lead
Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent
We’re looking for a Supporter Journey Lead to join our Supporter Experience team.
This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.
You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.
About the Role
As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.
You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.
In this role, you will:
About You
Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?
Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?
You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.
You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.
You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.
Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.
About the Team
Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.
We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.
This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.
In return we can offer you:
Closing date: 5th July 2026
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Philanthropy Manager
·£45,000 plus benefits
·Remote with occasional travel to regional offices in Burgess Hill or York offices
·Closing midnight Friday 17th July 2026
·Annual leave allowance / any other stand out benefits
Role
Brainkind is the UK’s leading charity that supports people that have been affected by brain injury. The charity provides a range of services that includes innovative rehabilitation and ongoing support to ensure that there is life after brain injury.
The organisation provides support to individuals at all stages of their rehabilitation. This includes
·Supported living
·Neurological Centres
·Residential homes
·Hospitals
The Philanthropy Manager is responsible for leading the leadership and development of Brainkinds philanthropy fundraising activities. This role will focus on the delivery of Brainkind’s capital fundraising initiatives, cultivation and stewardship of high-net-worth individuals and grow strategic corporate partnerships. This is a newly created role that will play an integral part of the Brainkind fundraising strategy.
The primary duties for the role will include
·Develop and deliver capital fundraising strategies to support major infrastructure and service development projects
Experience and skills required for the role will include
·Previous experience of working in a philanthropy focused role with understanding of engaging with high-net-worth individuals, potential major donors and corporate partners.
·Strong organizational and planning skills
·Excellent relationship management and donor stewardship skills
·Strong verbal and written communication skills
·IT literate with the ability to use Microsoft Office and an in-house CRM system
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
Closing date for applications: Midnight Friday 17th July 2026
Interviews are expected to be held on the week commencing Monday 27thJuly 2026via Teams.
This is an exciting opportunity to lead Field Studies Council's Digital Learning & Publishing unit.
You'll develop strategy, build partnerships, grow income streams and lead a talented team delivering biodiversity training, digital learning and natural history publishing across the UK.
Success in this position will come from strong commercial leadership, strategic thinking and the ability to deliver sustainable growth while supporting our charitable mission.
Work with purpose
At the Field Studies Council, our mission is to create outstanding opportunities that inspire everyone to engage with and care for the environment.
As our Digital Learning & Publishing Manager, you will lead a commercially focused business unit responsible for a diverse portfolio of biodiversity training, digital learning and publishing products. Working closely with the Commercial Director, you'll help form the future direction of the unit, ensuring sustainable growth, strong customer experience and meaningful impact.
In this key senior leadership role, you will:
Further detail regarding the full responsibilities can be found in the vacancy pack attached to the advert on our careers website.
Where you’ll be based
The base location for this position is negotiable, with remote working / home working welcomed. If you prefer working in an office environment, you can work from one of our Field Studies Centres across the UK. Hybrid working options can also be considered.
This role will include occasional travel to our Field Studies Council locations and other venues throughout the UK and will involve occasional overnight stays.
Who we're looking for
We're looking for someone with a commercial mindset who has owned budgets, delivered revenue growth and led business performance before. We're particularly interested in candidates who can demonstrate:
Your benefits whilst working with us will include:
If you are looking for a role where your leadership can make a genuine difference to environmental learning, we would be delighted to receive your application.
The closing date for receipt of your completed application is 8th July 2026.
We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.
Interviews are scheduled to take place at Field Studies Council online in the week commencing 20th July 2026.
Shortlisted applicants will be contacted by email.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we expect all team members to share this commitment. Any offer of employment will only be confirmed following the successful completion of rigorous pre-employment checks, including appropriate Disclosure and Barring Service (DBS) checks / PVG Scheme check with Disclosure Scotland.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Drive meaningful change for disabled children while building your career in corporate partnerships. This role offers the chance to secure major new business partnerships that directly fund life-changing equipment for children who need it most.
Location: Remote with 3 days in the office per month
About Newlife
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.
Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve.
Across the whole of Newlife, our teams are crucial to our success – it's not just a job; here you'll be helping us to change lives every day.
Disclosure and Barring Service (DBS) checking may be necessary for this role.
What You'll Be Doing
You'll drive sustainable income growth through acquiring new corporate partners and managing existing supporters. This role focuses heavily on proactive business development, working with our stock donation team to identify, approach and secure new corporate supporters.
New Business Development:
Partnership Types:
Account Management:
Performance Management:
What We're Looking For
Essential Experience:
Essential Skills:
Desirable:
If you're ready to build meaningful partnerships that change children's lives while advancing your career, we'd love to hear from you. Apply now to join our mission.
The UK’s largest charitable provider of specialist equipment for disabled children.


About Adolescent Health Study
The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. Recruitment will take place mainly through schools. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Procurement Lead is responsible for developing and delivering a robust procurement and commercial strategy that ensures value for money, compliance with Procurement Act 2023 regulations in line with AHS being primarily public funded and supports AHS study and operational objectives. The role will lead on sourcing, contracting, supplier management, and commercial governance, ensuring ethical, transparent, and efficient use of public funds.
Main responsibilities
Procurement Strategy & Leadership
Tendering and Contract Management
Commercial Governance & Compliance
Supplier & Stakeholder Management
Financial & Value Management
Knowledge, skills and experience
Essential
Desirable
Dimensions
Application Process
All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job.
Please refer to the ‘How to Apply’ section of the downloadable application form.
Please note that only applications submitted directly to Gravitate HR will be accepted for this position.
The closing date for applications is 11:00pm on Sunday 12th July 2026.
Interviews are currently expected to take place on Wednesday 19th and Thursday 20th August 2026.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of:
We are opposed to all forms of unlawful and unfair discrimination. All job applicants and employees who work for us will be treated fairly and will not be unfairly discriminated against on any of the above grounds. Decisions about recruitment and selection, promotion, training or any other benefit will be made objectively and without unlawful discrimination.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job, within Supporting Documents.
Please refer to the ‘How to Apply’ section of the downloadable application form.
Please note that only applications submitted directly to Gravitate HR will be accepted for this position.
The closing date for applications is 11:00pm on Sunday 12 July 2026.
Interviews are currently expected to take place on Wednesday 20 and Thursday 21 August 2026.