Senior manager jobs in houghton le spring, county durham

Mentor Recruitment Lead £32,000 per annum (pro-rata) plus London weighting if successful candidate is in London

***Cover letters written by AI will not be considered for interview***

Previous applicants need not apply

Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.

Remote working, with the option for hybrid working (up to two days in the office) if located 45 minutes away from one of our offices in London, Manchester and Cardiff. 

At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.

Would you like the opportunity to:

• Be part of a dynamic, values-driven organisation working to achieve lasting social change?

• Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain? 

• Help shape a growing organisation?

• Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?

If so, this may be the role for YOU!

1MM Mentor Recruitment Lead main tasks include:

●      Build, lead, own and execute 1MM’s mentor recruitment strategy

●      Source enough mentors to ensure 1MM has an oversupply (c.15% higher than demand) of fully trained, location relevant mentors available

●      Build a sustainable growth engine that ensures the pipeline of mentors remains sufficient on an ongoing basis

●      Work with key stakeholders across the business to improve conversion rates by refining our onboarding process

●   Meeting all quality assurance KPIs

• Establishing employers, professional networks, community groups etc. as Volunteer Providers.

●   Ensure key partners are smoothly handed over to the relevant colleagues within the business at the appropriate time.

●   Provide regular reports on progress related to the role.

For a more detailed job description, please see the job pack attached.

Remuneration and benefits: Salary bracket of £32,000 (pro rata) plus London weighting if successful candidate lives in London,, up to 6.5% employer pension contribution and 25 days holiday per year (pro rata). 

**Please note that applications submitted without a Covering Letter will not be considered - cover letters written by AI will not be considered for interview*****

For further details on how to apply, please see application guidelines attached.

Introduction to the Role

We are seeking a results-driven Development and Fundraising Officer to lead our grant applications, trust initiatives, and donor engagement efforts. In this international role, you will work closely with our team to create compelling proposals, coordinate fundraising events, and secure essential funding. Reporting directly to the Interim Director, you will play a vital role in shaping our fundraising strategy while working within a flexible, remote environment.

General Details

• Title: Development and Fundraising Officer

• Salary: £28-35,000 per annum based on experience and training

• Reporting to: Interim Director

• Contract: One-year renewable, Full-time (35 hours per week)

• Location: Remote

• International scope: Engage with international donors, trusts, and grant-making bodies

Core Responsibilities

1. Grant & trust applications

You will drive the research, development, and management of grant applications and trust funding. Your role involves identifying funding opportunities that align with Hong Kong Watch’s mission and preparing detailed proposals that secure essential resources for our projects.

2. Fundraising campaigns & donor engagement

In this responsibility, you will design and execute targeted fundraising campaigns and events. You will work to cultivate and maintain relationships with individual donors, trusts, and institutional funders, ensuring a consistent flow of financial support that underpins our advocacy and community work.

3. Coordination & communications

This responsibility centres on effective internal collaboration and external representation. You will coordinate with our communications teams to ensure consistent messaging, manage donor communications, and report on the impact of our fundraising efforts.

Key Tasks

• Research and application development:
  Identify suitable grant opportunities, trusts, and philanthropic funding sources both in the UK and internationally. You will draft, refine, and submit proposals that reflect Hong Kong Watch’s strategic priorities, ensuring compliance with each funder’s requirements.

• Campaign strategy and event coordination:
  Develop integrated fundraising campaigns in collaboration with our communications team. This includes planning virtual and in-person events, managing donor appreciation sessions, and ensuring that each campaign aligns with our overall mission and values.

• Donor relationship management:
  Build and nurture relationships with a diverse range of funders. This task involves regular communication, organising meetings and presentations, and providing clear, detailed impact reports that demonstrate the effectiveness of our initiatives.

• Internal collaboration and reporting:
  Work closely with the operations team to ensure that all fundraising efforts are fully aligned. You will attend monthly strategy meetings, coordinate updates, and produce comprehensive reports on campaign performance and donor engagement.

• Digital and social media integration:
  Collaborate with the communications team to create engaging online content that supports fundraising efforts. This includes drafting newsletters, managing social media updates, and developing digital materials that promote events and initiatives.

• Monitoring, evaluation, and strategic review:
  Continuously track key fundraising metrics and donor engagement levels. You will evaluate the success of fundraising initiatives, adjust strategies as needed, and prepare strategic reviews that inform future plans and objectives.

Essential Skills & Behaviours

• Grant-writing expertise:
  Proven track record of researching, drafting and submitting successful grant and trust applications.

• Excellent written & verbal communication:
  Able to craft compelling narratives and present confidently to donors, partners and colleagues.

• Relationship-building & stakeholder management:
  Skilled at cultivating and maintaining donor relationships, with strong interpersonal presence.

• Project & time management:
  Highly organised and able to plan multiple bids, campaigns and events to tight deadlines without oversight.

• Attention to detail & accuracy:
  Meticulous in proposal compliance, budgets, reporting and data entry.

• Analytical & outcomes-driven:
  Tracks fundraising metrics, evaluates impact, adjusts tactics to hit targets.

• Team-player & collaborator:
  Works seamlessly with communications, operations and senior leadership to align messages and priorities.

• Self-starter & remote-working discipline:
  Proactive, resourceful and able to manage your own workload in a flexible, home-based role.

• Cultural sensitivity & political awareness:
  Strong understanding of Hong Kong’s human rights context and respect for diaspora communities.

Desirable Skills & Behaviours

• Language skills:
  Proficiency in Cantonese.

• Event planning & virtual engagement:
  Background in coordinating both in-person and online fundraising events, webinars or galas.

• Digital fundraising & social media integration:
  Know-how in peer-to-peer platforms, crowdfunding tools and integrating campaigns with social channels.

• Budgeting & financial literacy:
  Able to draft, monitor and report against budgets for grant-funded projects and campaigns.

• Network in philanthropic/trust circles:
  Existing contacts or familiarity with UK and international grant-makers, foundations and trusts.

• Human rights or advocacy sector experience:
  Prior work in NGOs, think tanks or advocacy that demonstrates commitment to civil liberties.

• Strategic thinking & innovation:
  Creative in identifying new funding streams and piloting novel campaign approaches.

What We Offer

• Competitive salary: £28-35,000 per annum

• Flexible working: Enjoy a remote working environment with one monthly in-person meeting in London if you are based in the UK

• International exposure: Engage with a diverse network of global donors, trusts, and philanthropic partners

• Professional development: Opportunities for training and growth in the field of international fundraising

• Collaborative culture: Join a dedicated team committed to making a tangible impact for Hong Kongers and their communities

Interviews

First-round interviews will be conducted on a rolling basis, both before and after the application deadline.

A mission-driven and impact focused single programme NGO is seeking an Interim Finance Director for a 1 year maternity cover contract. The role is fully remote (from within the UK) and is full-time (5 days per week) for a 12 month contract. There may be the requirement to travel to Ghana on occasion throughout the 12 months. A busy role, in a vibrant charity headed by a passionate Founder/CEO – the role represents the chance to be part of a fantastic international organisation.

Salary is £63,000 - £70,000 depending on skills and experience, and the role would best suit a fully-qualified accountant with significant experience managing global finance teams within the international development sector.

The organisation’s mission is to get 3-6 year old children in rural Africa to thrive.  They have developed an award-winning Early Childhood Development programme, proven its impact through rigorous evaluation, and scaled it with governments in both Ghana and Uganda. It is currently reaching over 300,000 children per year, and we aim to reach 1 million children per year by 2028. The programme benefits both preschool age children and unlocks the potential of marginalised rural parents.

With around 100 staff globally, the interim Finance Director will manage a diverse team of finance professionals. Your role will include setting and managing budgets, supporting fundraising strategy and proposals, overseeing spend and financial controls and processes.  You will lead the finance team in Ghana made up of a Junior Finance Manager, four Finance Officers, two bookkeepers and a Procurement and Logistics Officer.  You will also manage the Uganda Finance Officer, and Global Finance Manager based in the UK.

The role will involve a mixture of hands-on accounting, complex donor reporting, consolidated and year-end accounts, budgeting, forecasting, scenario planning and financial modelling. Xero is used across the organisation, and financial year-end is December.

Duties include:

· Contribute to the development and implementation of the organisation’s scale and income-generation strategy, including exciting new opportunities for potential expansion to the southern regions in Ghana and exploring implementation of the programme in a new country.

· Develop and strengthen robust and flexible cost models (including sensitivity analyses/stress testing) to guide decisions around the pace and rate of scale, staffing & resource requirements, ensure value for money and maximise cost efficiencies.

· Develop robust budgets for new and renewal funder applications, considering complexities around funder restrictions, currency exchange and forecast economic conditions.

· Ensure that the organisation-wide financial systems, policies, procedures and internal controls and audits are robust, compliant and best practice to support current activities and future growth.

· Be pro-active in identifying ways to improve efficiencies and strengthen financial rigour, including leading on internal projects to enhance systems and processes to automate approvals and develop cost recovery models as we look to expand our operations outside Ghana and Uganda.

· Lead and coach the finance team to maintain and deliver operational excellence & financial rigour, closely monitoring the operating and financial reports against plans and budgets.

· Lead monthly financial reviews and oversee timely production of monthly, quarterly and annual financial reports to the Board, donors and management team.

· Work with our internal operations and programmes team to develop financial systems so that direct financial support is provided to local government partners and they are able to take on responsibility for and account for programme budgets, including overseeing termly financial disbursements and reporting.

· Work with programmes team to build the capacity of local government partners in financial management, procurement, and budgeting so that they will eventually be able to fund and sustain the programme themselves. Create the budgets, financial information, documentation and materials for funding proposals.

· Oversee the creation of all financial reports for funders, ensuring mechanisms to track and report against restricted income are robust, and preparing financial analyses for funder

· Provide monthly and quarterly management accounts for trustees summarising current and forecast financial position for the year, cashflow analysis and KPI reporting.

· Attend trustee meetings, present information to the Board and liaise with Board members, including leading the quarterly Finance and Audit Committee meetings.

· Ensure that the Statutory Accounts for all entities are prepared, including internal information is collated and provided, external auditors are instructed and deliver to standard.

· Ensure all organisations are compliant with tax, regularity and legal requirements (e.g payroll, tax, NGO registration, insurance, registrations with regulatory authorities)

· Actively manage the performance and build the capacity of direct reports through training, coaching, holding 1to1s, setting performance goals, appraisals, developing new policies and practices.

Requirements: 

-Fully-qualified ACCA, CIMA, ACA essential

-Prior experience working as Head of Finance or Finance Director in an international development charity (NGO)

-Prior experience managing a global team

-Deep understanding of international charity finance - donor reporting, programmes finance, foreign currency transactions

-Strategic finance experience covering budgeting, scenario planning, consolidated accounting and financial modelling - within an NGO setting

-Must be able to start the role quickly - ideally immediately available or with a short notice period

Closing date: Ongoing / ASAP

Interviews: Ongoing

Please send your CV for immediate consideration.

DFN Project SEARCH offer an evidence-based supported internship model which takes place entirely in the workplace.  The programmes provide continuous support to young adults with a learning disability, and autistic people who are aged between 16 – 24 with an Education Health and Care Plan, or equivalent, in their final year of education.

You will be required to identify opportunities to develop and grow DFN Project SEARCH programmes across a geographical area with the aim of supporting the organisation to ensure that as many people as need it have access to DFN Project SEARCH programmes.

In addition, you will be required to develop strategies to ensure that the operational programmes in your area are achieving at least the average outcomes expected for young people in our programmes and so you must be committed to continuous improvement.

You will be specifically required to develop strong partnerships and train and support colleagues within your area. You may also be required to support colleagues promoting DFN Project SEARCH in other areas, further European projects as required and contribute to the development of relevant UK focussed materials.

As a Programme Specialist you will be expected to:

• Demonstrate effective project planning and preparation so that each project delivers achieves the highest quality programme possible and outstanding employment outcomes for the interns.
• Establish effective working relationships with schools, colleges, local authorities, employers and the project professional staff to promote the building of excellent, high quality partnerships at each site to ensure the effective running of programmes and promote sustainability in a volatile environment.
• Take an active part in decision making, planning and audit processes of each project
• Ensure that you implement DFN Project SEARCH policy and have a clear understanding of required quality standards and criteria which constitute effective teaching and learning
   

Since 1979, Advice UK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice. They are a small but mighty charity who support their members to provide advice to 2.8 million people in 2024 alone. They are working towards a world in which every individual, regardless of means, is able to access the advice they need in order to exercise their rights and deal with any legal and social welfare challenges they may face.

Charity People are partnering with AdviceUK to help in their search for a passionate Press Officer to help them achieve their vision.

Contract: Permanent role
Salary: 28,733 plus Regional Weighting (up to £4,677 in London). All staff also receive £600 per year work from home allowance

Location: Hybrid role which will be predominantly home-based with some travel and meetings in London
Hours: Full-time, 35 hours per week with flexible working options fully supported
Closing date for applications: Tuesday 27th May
Interviews: Interviews will be held in person at the charity offices in London on the 10th and 12th June with travel costs reimbursed

Core responsibilities within your role will be to:

• Work with the Head of Policy and Public Affairs to set up a new press office function for AdviceUK.
• Shape proactive, impactful media plans as well as responding to reactive media inquiries.
• Manage relationships with journalists and craft attractive copy for press releases and a range of other communications purposes.
• Support team members to identify media and communications opportunities related to their work.
• Brief and thoroughly prepare senior staff and AdviceUK members for appearances in broadcast media.
• Liaise with the marketing team to identify opportunities to promote policy and public affairs work through social media and other owned channels.

The purpose of this role is to support the policy and public affairs team to raise awareness of AdviceUK, their campaigns and the work of their members through the media. You will be an excellent communicator who can draft engaging copy for press releases and other media. You will be a fast learner, who can pick up new topics and issues with ease, and you'll be data-focused, able to use robust evidence to support press comments.

We would love to hear from you if you have the following skills and experience:

• Previous experience working in a press office environment, working on proactive and reactive comments and campaigns.
• Experience building contacts and relationships with journalists from a wide range of media outlets.
• Experience preparing senior staff for media appearances
• The ability to draft press releases and web copy on a range of issues
• A track record of delivering successful high impact press campaigns.
• Experience working sensitively with case studies and vulnerable individuals

If you're interested in learning more about this opportunity, please send your CV to Alice at Charity People in the first instance. 

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We’re looking for a self-directed and talented technologist who is passionate about tech for good and how AI can support civil society organisations to achieve their missions.

• 4 days per week
• £52,000 salary FTE
• Remote location
• 1 year fixed term with possibility to extend

We are also recruiting for a Head of Design for AI, and we expect these roles to work closely together alongside our wider CAST team and partners.

Application deadline - Tuesday 6th May 12pm

About CAST

CAST helps people use digital for social good. We're on a mission to create a more responsive, resilient and digitally-enabled social sector by supporting nonprofits to embed digital and design across their services, strategy and governance and working with sector leaders, funders and government to make this happen.

CAST is a ten-year old charity made up of incredibly dedicated designers, technologists, activists and entrepreneurs. Collectively we have deep experience and a great reputation across charity and civil society, design, digital and innovation. 

The past decade has proven how vital digital is to charities, and with it, how important CAST’s work and mission is.

About the role

One of the core areas of CAST’s work is building the capacity of the social sector to respond to the rapid scale advances in AI. The evidence from the Charity Digital Skills Report; Joseph Rowntree's Grassroots and Nonprofits research and our own AI survey shows that charities are unlikely to benefit from - or respond to the challenges of - AI without intentional support and capacity building. To support charities’ (critical) adoption of AI we need to invest in supporting sector-experiments that create demonstrable impact (acting as showcases), working alongside the peer groups, charities and working groups to help move conversations into practical action.

To achieve that, we are looking to recruit a Head of Technical AI Experiments to focus on driving forward this work in a number of different ways:

• Providing direct support to organisations and specific technical advice;
• Building a range of experiments and tools alongside the sector;
• Supporting the design and development of specific programmes, training and interventions that will help shift the sector on AI

Whilst there is a lot of work underway and in the pipeline on AI this role will be expected to shape this work based on their deep experience and knowledge of AI, and support the wider team at CAST to upskill in this area. 

You can find more information about CAST on our website.

What you'll achieve

• Create simple to use AI products and prototypes that meet the needs of the charity sector and their communities; being transparent about how the tools work to build understanding and confidence
• Contribute to the development of an ongoing AI strategy that aligns with CAST's mission and supports the digital transformation of social sector organisations;
• Alongside the Head of Design for AI, lead the design, development, and deployment of AI experiments, tools and resources tailored to the needs of the social sector;
• Provide training, resources and expertise to social sector organisations to build their AI literacy and empower them to leverage AI technologies effectively through both direct coaching and via networks;
• Working with the wider CAST team, contribute to the ongoing development of ethical guidelines for AI use, ensuring compliance with legal standards and promoting responsible AI practices within the sector; 
• Foster partnerships with technology experts, academic institutions, and other stakeholders to advance AI initiatives and share best practices for the sector;
• Stay abreast of emerging AI trends and technologies, assessing their potential impact on the social sector and identifying opportunities for innovation;
• Support the wider CAST team in developing their knowledge and skills on AI, and how we can use AI to best effect within our own work.

Skills and capabilities required

• Proven experience in a senior AI or technology leadership role, ideally with experience of the social sector;
• In-depth knowledge of AI technologies, including machine learning, natural language processing, and data analytics.
• Demonstrated ability to develop and execute strategic initiatives that drive technological adoption and innovation.
• Strong understanding of ethical considerations and regulatory requirements related to AI technology.
• High levels of autonomy with extraordinary organisation and communication skills.
• Able to thrive in a distributed team that changes and responds to the needs of the network and charity sector
• A strong commitment to the aims and objectives of CAST.

Benefits

• Working in a dynamic and creative team with an open and supportive culture
• Opportunity to make a positive social impact
• 30 days holiday a year pro rata, plus bank holidays
• Flexible and remote working
• Family Friendly Benefits: we are committed to supporting staff in achieving a sensible work-life balance
• Group personal pension scheme

Reports to: CEO

Role type: permanent

Hours: 28 per week

Salary: £21,945.95 per annum (pro rata, based on a FTE salary of £29,000)

Job Description: Training and Events Officer

The Training and Events Officer will play a key role developing and delivering high quality professional development, training, events, workshops to SLA members and wider audiences. The postholder will develop inspirational, insightful and innovative routes to supporting SLA members to deliver on their school library provision remit, enabling children and young people to reach their full potential. This is an exciting opportunity for someone passionate about school libraries, education and training.

You will work with the CEO, SLA colleagues and key stakeholders to develop and deliver a comprehensive training offer, including leading on logistics planning and delivery of our flagship annual conference. In addition, you will develop and maintain a calendar of exciting events and opportunities to share knowledge and insight, working with colleagues to ensure the offer is timely and informative. A confident facilitator and coordinator, you will be comfortable leading on training delivery, or recruiting and working with external facilitators in order to achieve specific outcomes.  Creative, with a flair for spotting opportunities for professional development, you will have a keen eye for detail and an ability to manage multiple workstreams and deadlines. Resource creation will be second-nature to you and you’ll be comfortable writing for adults and children, and young people.

Duties include:

• Logistics planning and delivery of the flagship event, SLA Annual Conference (currently called the Weekend Course) providing high quality professional development and networking opportunities to members 
• With CEO and key stakeholders, supporting the development of a comprehensive, engaging and exciting conference programme and recruit 40 exhibitors, plus event speakers as needed
• Supporting development of the training strategy working with the CEO to define aims and objectives
• Developing and maintaining a calendar of training, workshops and events aligned with the training strategy, working with the CEO and SLA colleagues, in particular the Outreach Support Officer
• Creation of supporting resources, toolkits and lesson plans to increase training engagement and impact

• Delivering and facilitating inspirational and engaging training and events as required (online and in person)

• Developing relationships with partners to produce high quality webinars, training and online events – including SLA members, funders, external stakeholders
• Exploring and evaluating business and funded models for training and events to ensure an income stream
• Working with external facilitators, recruiting them as needed, to deliver training and workshops, ensuring delivery is aligned with SLA requirements and outcomes
• Managing all training and events administration, planning and logistics

• Working with the Marketing and Communications Officer and Sales and Membership Officer, to ensure effective communication and promotion of training and events, providing timely information and updates as needed 
• Monitoring and evaluation of all training and events to ensure a high-quality offer, reach and impact that delivers on the SLA’s mission, applying learnings as needed

• Generating all event reports and updates as needed for internal and external use 
• Contribute to relevant SLA communications including TSL, newsletters and promotional materials

All team members contribute to office admin, maintaining member data and general office support.

To be successful in this role you should ideally demonstrate:

· experience of working in school libraries, the education sector and a strong understanding of the education landscape

· experience developing and delivering inspirational training, to small and large groups, both online and in person

· understanding of what works (and what doesn’t) for different formats and types of training and using evaluation to establish impact

· experience creating training resources, toolkits and teaching and learning resources

· a clear understanding of the curriculum and teaching and learning outcomes

· confidence in developing relationships with a variety of stakeholders

· an ability to manage own workload, prioritise and meet competing deadlines

· creativity and innovation, with a solution-focused approach

· an ability to work flexibly around training and event delivery and travel across the UK as needed

An understanding of business models in relation to training will be an advantage, as will experience planning events. Building relationships with all stakeholders will be an important part of this role.

The salary for this position is £21,945.95 (FTE £29,000) for 28 hours per week, and comes with a 6% employer pension contribution.

We are open to discussing flexible working patterns, condensed hours or other arrangements we may not yet have thought of. This is a remote working role, with monthly all team meetings which you will be required to attend, in addition to training and events across the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

Why work for the School Library Association?

We are in an exciting period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress and you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members and passionately believe in the power of school libraries to transform children and young people’s personal, social and educational outcomes.

Annual Leave is 25 days plus bank holidays. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.

About the School Library Association

The School Library Association (SLA) is an independent charity and membership organisation that believes every pupil is entitled to effective school library provision. The SLA supports all those working in school libraries. We have been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate networking opportunities for everybody working in and with school libraries.

How to apply

To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in relation to the job description, that you can bring to this role, and how your skills align with what we are looking for. Applications without a cover letter will not be considered. We truly appreciate all applications, but due to the volume we receive, we will not be able to provide individual feedback. No agencies please.

Deadline: Monday 2nd June, 9am. Please note we will be actively interviewing for this role; if you are interested apply as soon as possible as we may close recruitment early if the right candidate is found.

Salary: £31,133.37 (plus £5023.71 of London weighting if applicable)

Location: Flexible with home working option, regular travel to London is also required 

Contract: Permanent

Hours: Full time 37.5 hours

Closing date: 27th May 2025 at 11:30pm

Are you passionate about engaging supporters, being audience-led, and building outstanding supporter journeys, with a proven track record of working on projects and campaigns to engage, retain and develop supporters or customers across a range of direct marketing channels? Then join Shelter as Direct Marketing Executive – Supporter Retention and you could soon be putting your skills and experience to excellent use at the heart of our Individual Giving team.

About the role  

This pivotal role will see you help deliver the Individual Giving (IG) and Retention strategies, working collaboratively with colleagues across teams in IG to increase lifetime value of cash, regular giving and lottery supporters.

You’ll work with the Senior Direct Marketing Manager to lead on the delivery and development of direct marketing campaigns to engage a range of supporters, from those who have just started giving, to others who have a lifelong relationship with Shelter and the cause, stewarding them across their supporter journey with Shelter. 

You’ll have the opportunity to work in a matrix way, across multiple products, and on projects that push forward not only the team strategy, but the organisation’s strategy. 

You will give supporters control of how they give, when we contact them and the content that will mean most to them. Helping build multi-channel, integrated and inspiring campaigns which build strong supporter relationships and long-term loyalty to Shelter. And, along the way, you’ll get to work with new products and propositions to retain supporters in innovative ways and build strong relationships with colleagues, agencies and suppliers alike.

 About you

Passionate about outstanding supporter experiences and maximising income opportunities, you have a good understanding of direct marketing and digital channels such as direct mail, SMS, telemarketing and email. You’re also used to optimising and reviewing campaigns and aren’t afraid to share both failures and successes. Managing and influencing stakeholders to deliver results comes naturally to you too. What’s more, you excel in analysis and intelligent use of data, are great at utilising insight, including the motivations, interests and behaviours of supporters to guide decisions. You’ll have a keen interest in, or willingness to learn about, product management and development. 

You’re happy to challenge the status quo and introduce new ideas, methods and processes too, like to horizon scan and keep ahead of emerging trends and are comfortable working in matrix teams.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

Our Individual Giving team sits within our successful, growing Income Generation directorate and consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation. 

That’s resulted in us generating over £20m of unrestricted income every year. We’re also welcoming and supportive, firmly believe in developing our people and can offer you every opportunity to progress. 

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert approximately 1 page in length, following the STAR format, and ensure you demonstrate how you address the following behaviours listed below throughout your responses:

• We learn from our experiences and are open to risk
• We create change and align behind our strategy

Any applications submitted without a supporting statement will not be considered. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. 

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

Head of Development & Partnerships

Salary £55k per annum pro-rata (0.6 FTE)

React

React is a small, well regarded, charity that was established in 1989.  It provides Rapid Effective Assistance to Children with Potentially Terminal illness.

React works to give children comfort, dignity and where possible, greater independence. 

We supply essential equipment that is not available through the NHS or local authority, from specialist wheelchairs, beds, baths and mobility aids to essential everyday homecare items like pushchairs and domestic appliances.

We also provide our families with holidays and the opportunity to create special memories at our mobile homes situated across the UK. 

Since the pandemic we have moved to a fully remote / home based working model.

The Role

We are seeking a passionate, creative and innovative fundraising professional with a history of successful income generation and fundraising development.

Join us at an exciting time in our history and be part of our future as we build on our strong foundations to grow our income further, enabling us to provide greater impact.

You will be responsible for:

• · Leading income generation for the charity.
• · Creating, implementing and delivering our fundraising strategy.
• · Develop new and nurture existing relationships with funders including individuals, trusts and corporates.
• · Managing our existing fundraising activities across the charity.
• · Identifying new income streams and relationships.
• · Bringing a culture of innovation and new ideas

You will report directly to the Director who is responsible to the Trustees for the overall running of the charity. 

Salary & Hours

This part-time 3 day per week is a flexible post that can be designed to suit within normal working hours. Competitive Salary £55,000 pro rata

Location  

Although home based, the Head of Development & Partnerships will be expected to meet from time to time with major fundraisers and donors, which may occur in person or online.

Person Specification

Essential Criteria  

• · A successful track record of income generation for charities across: Charitable Trusts, Companies, Individual Giving, Major Donors.
• · A proven history of maintaining relationships with Trusts & Foundations, corporate partners & donors.
• · The ability to train, manage and motivate a team.
• · Excellent time management and organisational skills.
• · The creativity to develop and grow fundraising activities.
• · Working collaboratively and flexibly across the charity.

Desirable Criteria

• · A good understanding of marketing, PR and communications.
• · Digital and online fundraising strategies and campaigns.

Personal Attributes

• · Passion and belief in the ability of small charities to make a difference.
• · A commitment to equality, diversity and inclusion
• · Authoritative, professional and inspirational.
• · Warmth, enthusiasm and dedication.