Senior marketing manager jobs in jersey, trinity
Homebased in Wales - The Vale of Glamorgan · Pembrokeshire · Wrexham · Newport · Swansea · Bangor · Cardiff · Gwynedd
We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support covering Wales, Overseas, Northern Ireland and the Republic of Ireland to those in the Armed Forces Community who need it most.
With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.
This role reports to the Senior Storytelling Manager with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns and promoting SSAFA’s fundraising initiatives and services across Wales, Overseas locations, Northern Ireland and the Republic of Ireland. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.
With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.
About the team
The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.
You will work closely across all directorates within SSAFA, with a focus in Wales, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.
About you
You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on Tuesday 13 May 2025.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.




The Public Affairs Manager will be a key member of our busy External Affairs Team within the wider Policy and External Affairs directorate.
Reporting to the joint Heads of Public Affairs & Stakeholder Relations, and working closely with communications and public policy colleagues, you will play an essential role in enabling and driving engagement with parliamentary, government, political and sector stakeholders.
You will be politically astute, with experience engaging across Westminster and Whitehall with competent written and communication skills, able to both brief and prepare senior leaders within the organisation for key engagement activities as well as meeting stakeholders independently as appropriate.
Strong organisational, people and project management skills are essential; you will be responsible for managing dedicated key influencing ‘moments’ with stakeholders and partners, such as organising and managing panel events, roundtables, webinars and showcase programme visits. You will also lead the co-ordination and secretariat activity for the Youth Employment Group (YEG), working closely with the Director of Policy and External Affairs as one of the five co-chairs.
This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information and a full job description, please download the Recruitment Pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
As a member of the Joint Leadership Team, the post-holder will contribute to the leadership, planning and delivery of cross-team projects, helping to influence and meet the charity’s strategic objectives. Specifically, they will lead projects and programmes to deliver improvements in quality and standards of health services for people affected by Crohn’s and Colitis. In doing so, they will work closely with not only the Director of Services & Evidence and Heald of Health Services, but also external stakeholders including health and social care organisations, academics, researchers and other charities. The post-holder will also be actively involved in leading, supporting and developing the Health Services team.
About You
Ideally educated to degree level or equivalent, you will have experience of delivering health service projects and programmes and have come from a health services or medical charity background. You will be adept at developing operational performance metrics, strategies and objectives and have a proven track record in developing strong working relationships with external stakeholders. Whilst not essential, experience of managing and leading a team would be beneficial, as would be an awareness and knowledge of the needs of people affected by Crohn’s and Colitis.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to travel to events/conferences. You will be required to attend two Directorate days each year and occasional face-to-face meetings with your team or our partner agencies. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing date: Tuesday 27th May at 9am
Interviews will be taking place on Wednesday 4th June and will be held remotely
Please note: no applications will move forward within the recruiting process without a supporting statement.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SOS is an award winning medium sized, forward & dynamic thinking, suicide awareness and prevention charity who are seeking a highly successful, committed and fully experienced Partnerships Manager to join our amazing settled, competent family members.
SOS is ISO9001 accredited and also holds accreditation with Investors in People
We won the charity impact award in 2024 due to our alternative way of providing accessible and sustainable mental health care.
We offer services such as group talking and listening, in person and on line, mobile hub community support, our crisis helpline and our own, accredited educational courses.
We are overseen by a CEO who was highly commended in the Coventry and Warwickshire Business and community awards 2025, in the inspirational individual (person of Warwickshire) category.
Our continued growth means we now wish to appoint a highly experienced Executive Partnerships Manager.
This is a full-time position of 37.5 hours per week with one hour’s unpaid lunch. We offer a generous and competitive benefit package. You will work from our Warwick office Monday to Thursday inclusive and from home on Fridays. It is expected that there will be some travel associated with this role
Main components of the role:
*Identify, explore and secure corporate and philanthropic relationships that result in sponsorship, partnerships and legacy donations, ideally as long term relationships
*Substantial previous experience of securing funding from philanthropic bodies, whether in the UK or abroad.
*Significant previous experience of securing charitable partnerships
*Experience of securing high value philanthropic funding, both inside and outside of the UK and who is familiar with undertaking due diligence exploration
*Research and identify tendering opportunities within the charity’s scope. You should have previous bid writing experience, ideally related to local authority and NHS tendering. You should have first class grant application skills and a high success rate.
*Optimising the revenue opportunties from our traded services programmes
*Achieve month by month income growth through donations, traded services, philanthropic giving, partnerships, bids and grants
*Always scanning for new ways to generate income from multiple streams with multiple values or other benefits
*Significant account management skills.
*You can hit the ground running – creating and building your own client lists
*Be an active member of the senior leadership team
*Lead on all income generation activities by growing new and existing business
*Line manage, and set KPIs for, the events & fundraising team the marketing team and the traded services coordinator (5 staff in total)
*Create business plans, sales & revenue optimisation strategies
*Work closely with our finance team
*Prepare quotations for our services
*Produce monthly trading and income growth reports for the CEO
*Supervise the creation of , and manage the progression of, all new service contracts
*Reviewing, amending and updating our current sales and partnerships processes and policies
*Attend networking events from time to time
About you:
. You should live within one hour’s travel from our Warwick offices to meet the needs of the Charity.
*You can forge, foster and develop excellent working relationships and partnerships
*Should hold a degree in business management or equivalent
*You will have worked within the charitable sector previously, preferably within mental health, in a senior position
*Securing agreed monthly value of funding across all sources
*Excellent communication and inter-personal skills, presenting well to potential and existing clients
*First class negotiation skills
*Strong research, strategy and project management capabilities
*Have up to date business intelligence, both in the UK and abroad
*Experienced and successful networker
*Leadership and motivational skills
You should also be highly proficient in the following:
Setting up and managing the CRM system
Fully conversant with Microsoft 365 and all its applications
Adobe Suite
First class communication skills, both written and spoken
_________________________________________________________________________
If you don’t hear from us within 2 weeks of applying, please assume your application is unsuccessful. We thank you for your interest in the role and in our Charity and wish you all the best in your job search.
This is not an entry level role. It is for experienced senior appliants only. You must have the right to live and work in the UK indefinitely. We do not offer sponsorships
NO AGENCIES PLEASE, THANK YOU
Job Types: Full-time, permanent
Expected start date: May/June 2025
We reserve the right to withdraw this advert before the nominated closing date.
Since our concept in 2015, our core aim remains the same - to reduce shame, stigma and silence around poor emotional health and suicide
The client requests no contact from agencies or media sales.
ID: 1439 - Senior Social Media Executive
Service: Digital Marketing
Salary: £32,311 FTE per annum + £480 home working allowance
Location: Homebased
Hours: Full time 37 hours per week. We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Relate at Family Action & the Role’s Impact:
Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.
For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s social media presence as part of Family Action. You will oversee Relate’s paid and organic social media activity, build brand awareness and drive sales of services and toolkits, whilst also supporting wider Relate at Family Action work aligning both brands.
Main Responsibilities (for details check the job description and person specification):
• Manage Relate’s social media channels, including Facebook, Instagram and LinkedIn, and the planning, creation and scheduling of organic content
• Work with the Social Media Manager and Head of Digital Marketing to develop a paid social media strategy and sales funnel to support B2C opportunities and the purchase of Relate’s services and toolkits by individuals and organisations.
• Create and manage paid social ad campaigns at each stage of the purchase funnel ie. awareness, interest, conversion.
• Support other social media channels linked to Relate at Family Action, such as those managed by our charity shop retail teams.
Main Requirements (for details check the job description and person specification):
• Experience of effectively managing social media channels.
• Experience of delivering successful paid social media ad campaigns from end to end.
• Excellent copywriting skills and the ability to write powerfully and succinctly for different audiences and objectives.
• Experience of driving sales of products and services through social media marketing.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Please apply via our website - Click the “Apply Now” link and fill out our digital application form
• Closing Date: Sunday 11th May at 23:59
Interviews are scheduled to take place virtually, week commencing 19th May 2025.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
The client requests no contact from agencies or media sales.
Homebased in South East and London Region - Hertfordshire · Hampshire · West Sussex · Surrey · East Sussex · Kent · London
We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support in the South East and London Region of England to those in the Armed Forces Community who need it most.
With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.
This role reports to the Senior Storytelling Manager with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns in the South East and London Region of England and promoting SSAFA’s fundraising initiatives and services. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.
With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.
About the team
The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.
You will work closely across all directorates within SSAFA, with a focus in the South East and London Region, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.
About you
You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on Tuesday 13 May 2025.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.




We are looking for a Direct Marketing Fundraising Manager to join an inspiring environmental charity to be responsible for planning and managing a portfolio of products comprising Appeals, Raffle, Lottery and the mailing of the supporter magazine.
This is a hybrid role with 2 days a week in the surrey office.
The Charity
A passionate charity dedicated to paving the way for a new era where people, wildlife and the planet thrive with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.
The Role
Work with senior fundraisers and other stakeholders to prepare and deliver direct marketing product strategy, plans, budgets, and presentations to achieve ambitious growth targets.
Be responsible for managing budgets of circa £300K.
Work with fundraising, digital and CRM teams and external suppliers to brief and manage the delivery of direct mail and multi-channel campaigns
Define audience segmentation (supporters and donors), preparing data briefs, campaign setup and reporting, for multi-channel communications
Be responsible for campaigns and communications to cold and warm UK audiences.
The Candidate
Experience of delivering direct marketing strategy for acquisition and retention that is audience-centric, rooted in insight and target driven.
Track record of leading multichannel campaigns, managing the successful delivery of direct mail and collaborating on digital ideally in a charity setting.
Hands-on experience of working with creative agencies, print production houses and mailing service providers to deliver best-in-class collateral and communications
Experience working with data and segmentation, reporting and analysis, to monitor results and act on insights to achieve KPI and income targets.
IMPORTANT NOTE
Please note applications are being reviewed on a rolling basis so do get in touch ASAP to not miss out.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
The Evidence & Evaluation Manager / Senior Economist will work in a dedicated Impact and Evidence directorate.
You will be central to our ambition to create the largest repository of robust evidence and evaluations of what works to support young people into good jobs.
- In the directorate, you will support the Head of Evaluation to ensure all Youth Futures’ investments are designed to provide robust evidence of what works.
- The postholder will design, commission and manage impact evaluations and support impact evaluation methods (through a statistics or economics background) within the team. Working closely with commissioned independent evaluators, programme staff, wider delivery partners and colleagues in our Grants and Investment directorate.
- You will also work with colleagues to develop new programmes, which will improve the evidence base on supporting young people into good jobs by working with partners able to run larger-scale trials.
- You will contribute to the development of our suite of ‘evaluation architecture’, enhancing our data infrastructure and administrative dataset access, as well as methodological guidance and standards.
This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.
How to apply:
Click the 'apply' button to be taken directly to our website. For more information and a full job description, please download the Recruitment Pack.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role overview:
A pivotal senior position within the Legacy and In Memory Fundraising team, this role works closely with the Head of Legacy and In Memory Fundraising to lead key fundraising initiatives and stewardship efforts. Responsibilities include overseeing recruitment, staff development, and performance management, as well as contributing to strategic planning and budget oversight. The role also leads the delivery of a multi-channel legacy marketing programme and ensures external suppliers meet agreed service levels. The role will line manage two team members, take on broader leadership responsibilities within the department, and actively promote legacy giving across the organisation.
Key Responsibilities:
- Collaborate with the Head of Legacy and In Memory Fundraising to shape and implement the overarching strategy and budget, with a key focus on expanding the supporter pipeline, increasing In Memory donations, and safeguarding long-term Legacy income.
- Offer expert advice and strategic input to design integrated, personalised supporter journeys that prioritise exceptional supporter experiences, drawing on industry best practices and working closely with internal teams and external agency partners.
- Lead the planning and delivery of multi-channel Legacy and In Memory fundraising campaigns—across acquisition and stewardship—including DRTV, press, print, and digital; monitor performance and report progress against defined KPIs and milestones.
Person Specification: - Deep expertise in all areas of Legacy and In-Memory fundraising, underpinned by strong knowledge and hands-on experience within the sector
- Extensive track record of successfully managing multiple campaigns across various channels—meeting and exceeding revenue targets, crafting compelling copy, overseeing third-party suppliers, and using data insights effectively, all while ensuring full regulatory and compliance adherence
- Demonstrated success in strategic planning, execution, and management of fundraising strategies
- Proven excellence as a highly organised and effective project manager, capable of leading multiple complex projects simultaneously while prioritising workload efficiently
- Strong financial management capabilities, including experience in budget management, creating spending plans, and delivering accurate financial reporting
- Outstanding leadership and team management skills, with a track record of building and leading high-performing teams, as well as effectively managing external partners such as media and digital agencies, and internal service teams
- Exceptional communication and interpersonal skills, with the ability to influence senior stakeholders and foster strong, collaborative relationships across all organisational levels
What’s on Offer:
- A competitive salary £50-£60k
- A hybrid working pattern, requiring travel into London 2 days per week or remote based is considered
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Purpose
The Marketing Assistant is a varied role, working primarily in our Supporter Relations team, but also supporting other areas of the Fundraising and Communications team.
The primary focus of this position is to provide an excellent customer experience for CBM supporters so that every interaction is carried out with excellence, integrity and efficiency. This will help to create and be part of a supporter experience that develops and maintains long-term relationships with dedicated individuals and churches across the UK. The Marketing Assistant will ensure supporters feel valued and engaged with CBMs work.
On a day-to-day basis the position holder will be engaging with supporters by phone, email and writing, in responding to a wide range of enquiries, and carrying out administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials.
The successful applicant requires strong written and verbal communication skills, as well as confidence to make outbound phone calls to build relationships, thank supporters, to share updates on our work, and ask for donations to build relationships, grow supporter engagement and maximise long-term income.
The position is part of a dedicated and enthusiastic Fundraising and Communications team, and part of this role is to provide additional administrative support to the wider team, specifically in areas such as 121 supporter communications to fundraisers doing events, churches, and legacy and in memoriam supporters.
Key Responsibilities
1. Inbound enquiries (40%)
Respond to the needs of CBM supporters and the public through the handling of inbound calls and emails in a prompt, professional, and courteous manner.
This includes:
a. Taking and processing donations over the telephone.
b. Handling requests, feedback and complaints in a respectful and timely manner, and offering solutions when appropriate.
c. Updating supporter records on the Customer Relationship Management system (currently Salesforce) and carrying out mail or email follow-up when required.
d. Responding to emails in the giving inbox, directing queries appropriately and maintaining organised records of communication.
e. Co-ordinating and responding to comments made on CBM’s social media platforms.
2. Outbound 121 communications (30%):
Carry out outbound calls to potential and existing supporters to inspire donations and explain over the telephone how support will transform lives, following set briefs and guidelines, but when applicable engaging supporters in conversation in a non-scripted approach. This includes:
a. Regular outbound calls and emails include thanking and stewardship communications, asking for support by Direct Debit, clarifying Gift Aid statuses, and discussing the possibility of supporting the charity in a Will.
b. Update the outcome of calls on supporter records on the CRM system.
c. Process donations made over the phone, carrying out mail or email follow-up when required, using existing materials and letter templates.
d. Refer follow up actions that are outside of the team’s remit to the relevant team or individual.
e. Contribute to the creation and development of guidelines for in- and out-bound telephone conversations.
3. Additional administrative duties (30%):
Perform a variety of other administrative tasks to support the wider fundraising team:
a. Data inputting, preparation and reports.
b. Updating and proofing fundraising materials.
c. Supporting speaker and church coordination when required.
d. Co-ordinating the stock and the distribution of supporter materials and fundraiser resources.
e. Mailing out church packs, thank you letters, and personalised communications, such as handwritten cards.
f. Liaise with colleagues and attend meetings to ensure up-to-date knowledge of CBM’s work.
g. Help develop a culture of enthusiasm and success, which reflects the ambitions of CBM.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Digital Engagement Officer is a key member of the Marketing and Communications team and will support the day-to-day running and development of our digital channels. You’ll work to drive engagement, reach new audiences and provide a smooth supporter experience.
You’ll be writing and uploading content to our website, analysing performance, reporting back on learnings and developing plans for improvement. You’ll also help run our email programme. This will involve managing our supporter newsletter, with the support of the Senior Digital Engagement Officer. It’ll also cover growing our list of supporters consenting to hear from us, running testing plans and assisting other teams with their mass email needs.
You’ll work closely with the Senior Digital Engagement Manager, Senior Digital Engagement Officer, wider Marketing and Communications team and colleagues across fundraising, policy, research and services to contribute to the digital elements of the marketing and communications strategy.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
ARMA (UK) is the professional association for research management in the UK. We represent research leaders, managers and administrators, offering professional development and opportunities to build networks, knowledge and skills.
We are looking for a Conference and Major Events Manager to lead on the delivery of our successful annual conference and other major events.
The role includes, but is not limited to, project management, budgeting and financial management, marketing and promotion, sponsorship and exhibition sales/ coordination, venue selection and contracting, supplier management, speaker liaison, abstract management and delegate administration.
This role will work closely with our Head of Membership Engagement, the chair of Conference and Conference Working Group to deliver an excellent programme and outstanding delegate experience. The role holder is also responsible for managing the relationship with our appointed Professional Conference Organiser (PCO).
For full details about this role, our work and the skills required please refer to our role profile.
The client requests no contact from agencies or media sales.
Are you a highly motivated and dedicated Fundraising professional looking for a role where your skills can make a real difference? The Catholic Diocese of Portsmouth is seeking a Fundraising Manager. This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.
Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.
The Fundraising Manager is responsible for developing and implementing effective fundraising strategies to support the Diocese’s mission. This includes stewarding major campaigns, securing grant funding, promoting digital and online giving, implementing a CRM system, ensuring compliance with legal and regulatory requirements, and fostering local fundraising initiatives in parishes.
This role will support the financial sustainability of the Diocese, enabling parishes and the wider faith community to serve their people effectively, while ensuring alignment with Catholic teaching and values.
The postholder will work closely with the Chief Operating Officer and senior leadership team to support the Diocesan 10-year Mission Plan, ‘You Will Be My Witnesses.’
This role is based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA. Offering a competitive salary of £40,000 - £48,000 depending on experience, working 37.5 hours per week. Employee benefits include 25 days holiday plus bank holidays, life assurance and employee wellbeing, contributory pension scheme, free onsite parking.
If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.
Come and be part of our mission!
Role Purpose
The Fundraising Manager is responsible for developing and implementing effective fundraising strategies to support the Diocese’s mission. This includes stewarding major campaigns, securing grant funding, promoting digital and online giving, implementing a CRM system, ensuring compliance with legal and regulatory requirements, and fostering local fundraising initiatives in parishes.
This role will support the financial sustainability of the Diocese, enabling parishes and the wider faith community to serve their people effectively, while ensuring alignment with Catholic teaching and values.
The postholder will work closely with the Chief Operating Officer and senior leadership team to support the Diocesan 10-year Mission Plan, “You Will Be My Witnesses.”
Key Responsibilities:
1. Fundraising Strategy and Campaigns
- Develop and implement a comprehensive fundraising strategy to meet agreed financial targets.
- Oversee and manage significant fundraising campaigns, ensuring their effective delivery and long-term sustainability.
- Work closely with the Finance Department to align fundraising efforts with financial objectives, ensuring transparency and accountability.
- Identify and secure grant funding opportunities, including the preparation of high-quality applications and maintaining relationships with funders.
- Support parishes in designing and delivering local stewardship campaigns, ensuring consistency in messaging and impact.
- Procure and implement an appropriate CRM system, working with key stakeholders to ensure effective donor management and fundraising efficiency.
2. Digital and Online Giving
- Support parishes in growing regular and ad hoc online donations by:
- Developing and promoting digital giving solutions across parishes, including training and implementation support.
- Expanding online giving platforms to improve accessibility and donor engagement.
3. Donor Relationships and Stewardship
- Develop and maintain strong relationships with key donors, including major benefactors, grant funders, and parish-level supporters.
- Implement donor stewardship strategies to retain and grow the donor base through regular communication, engagement opportunities, and recognition initiatives.
- Foster a culture of stewardship across the Diocese communicating the difference it makes.
- Provide regular updates and high-quality reports, driven by Key Performance Indicators (KPIs), on fundraising performance and initiatives.
- Report on fundraising outcomes to senior management and the Board of Trustees, ensuring alignment with the Diocese’s mission and strategic priorities.
4. Parish Support and Capacity Building
- Equip parishes with tools, training, guidance, and hands-on support to run successful local fundraising initiatives.
- Facilitate workshops and support sessions for parish fundraising committees, helping them develop sustainable funding strategies.
- Support the promotion and coordination of Second Collections across the Diocese for key causes, ensuring that parishes are well-equipped with:
- Clear guidance on collection dates and processes.
- Good-quality promotional materials (posters, leaflets, digital assets) to help communicate the impact of these collections.
- Regular updates on fundraising results to encourage participation and engagement.
5. Compliance, Policy Development, and Governance
- Develop and implement fundraising policies and procedures to ensure compliance with legal, regulatory, and ethical standards.
- Stay up to date with fundraising laws and best practices, ensuring all activities meet Charity Commission, GDPR, and financial regulations.
- Ensure that data protection regulations are upheld in all fundraising activities, particularly regarding donor records and CRM management.
6. Collaboration and Communication
- Work closely with the Communications Manager to ensure that fundraising messages align with Diocesan values and the Mission Plan.
- Share compelling impact stories to inspire and encourage giving across the Diocese.
7. Meeting Attendance and Reporting
- Attend meetings of the Finance, Audit, and Risk Committee, providing updates on fundraising activities and seeking necessary approvals.
- Participate in parish meetings across the Diocese as required, offering fundraising guidance and support.
- Maintain a professional approach to both in-person and online meetings.
8. Ad Hoc Duties
- Carry out additional duties as requested by the line manager, ensuring flexibility and responsiveness to emerging needs.
Fundraising Manager - Person Specification
Competence, Expertise and Knowledge:
Essential
- Degree level education
- Proven track record of delivering significant fundraising results in the charity sector, with demonstrable experience of achieving and exceeding financial targets.
- Experience and aptitude for detailed project planning and record keeping.
- Strong commitment to the mission and values of the Catholic Church.
- Experience in grant writing and securing substantial funding.
- Numerate, with outstanding writing and presentation skills.
- Strong influencing skills, capable of working collaboratively with a diverse range of stakeholders.
- Self-motivated, hardworking, and able to manage multiple priorities effectively.
- Demonstrable experience in building and sustaining relationships with donors and stakeholders.
- Competent in use of Microsoft office and CRM platforms.
Desirable
- Formal degree level qualification relevant to sector
- Familiarity with digital giving platforms and tools.
- Experience in training and capacity-building initiatives.
- Membership of relevant professional bodies (e.g., Chartered Institute of Fundraising).
How to Apply
Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying (no more than 2 sides A4).
The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.
Closing date is Saturday 3rd May 2025, at 6.00 pm.
Interview Details
You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.
Appointment
Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.
You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.
This position is subject to the completion of an initial probationary period of six months.
Bringing people closer to Jesus Christ through His Church




The client requests no contact from agencies or media sales.
The focus of parkrun’s Communications Team is to make sure that parkrun’s communications are ‘always on’, accessible, inclusive and reaching those that too often are under-represented. The team also provides first-class support and guidance to the entire charity, working closely with outreach, and with our commercial team, which covers fundraising, partnerships and retail.
Working closely with the junior parkrun Impact and Engagement Manager, the Senior Communications Officer will proactively lead and shape the marketing communications activity for junior parkrun. They will provide expert communications project management to plan, deliver and report on a variety of internal and external campaigns. The role has a particular focus on junior parkrun, with the aim of increasing participation amongst groups that are marginalised from opportunities to take part in social, physical activity, and who may be inactive/less active or in lower states of health.
parkrun Limited is the company responsible for delivering parkrun in the UK.




The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world class care, helping to ensure the best outcome and experience possible for children and their families.
Scope of role
The digital marketing officer is a new role within the communications and engagement team, reflecting the charity’s strategic ambitions to shape and improve our digital approach.
We are a friendly, creative, and supportive team, responsible for raising awareness, demonstrating impact, growing the brand and supporting both our fundraising colleagues and our committed community of fundraisers, donors and volunteers to raise as possible in aid of our nations children’s hospital.
As digital marketing officer you will play a key role in developing and implementing our digital strategy, working closely with the fundraising and wider comms and engagement team to deliver tangible results. It is also an exciting time to join our team, as this role will begin at a critical point in the redevelopment of our website. The digital marketing officer will play a vital part in the ongoing rollout of the site.
Working closely with the wider charity team, this new position offers a real opportunity to help develop and grow the charity’s positive impact on the lives of children and families.
Person specification
We are seeking a digital marketing officer with extensive experience in a digital marketing role, including SEO, paid search and display advertising, paid social media and email marketing
This is a great opportunity to join a small but highly motivated team.
For the full person spec and job description, please see our website.