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ABOUT THE ROLE
The Director of Operations & Organisational Effectiveness is responsible for leadingUbele's operational infrastructure and ensuring the organisation has the systems,processes, people, governance and resources required to operate effectively andsustainably.
As a member of the management board, the postholder will work closely with thecurrent CEO and colleagues across the organisation to strengthen organisationaleffectiveness, improve operational performance and create the conditions forsuccessful programme delivery and long-term organisational resilience.
The role will provide leadership across operations, governance, finance oversight,people management, compliance, organisational planning and businessimprovement, ensuring that Ubele's operational foundations support its mission,values and ambitions.
KEY RESPONSIBILITIES
Operational leadership and organisational effectiveness
Lead the development and continuous improvement of organisational systems,processes and operational practices.
Drive organisational effectiveness through improved planning, coordination,accountability and performance management.
Ensure effective operational planning and resource allocation across theorganisation.
Establish and embed clear operational frameworks, policies and procedures
Identify opportunities to improve efficiency, strengthen delivery and enhanceorganisational performance.
Lead organisational improvement initiatives and support the implementation ofchange programmes where required.
Promote a culture of continuous improvement, collaboration and accountability.
People, culture and performance
Provide leadership for organisational people practices, ensuring effectiveworkforce planning, employee engagement and performance management.
Support managers to develop high-performing and inclusive teams.
Ensure HR policies, procedures and employment practices are effectivelyimplemented.
Lead organisational approaches to performance management, learning andprofessional development.
Contribute to the development of a positive organisational culture that reflectsUbele's values and commitment to equity and inclusion.
Support organisational wellbeing and employee engagement initiatives.
Finance, risk and governance
Work closely with the Finance Lead and CEO to ensure robust financialmanagement, planning and reporting arrangements are in place.
Support the development and monitoring of organisational budgets and financialcontrols.
Ensure effective governance processes are maintained and support high-qualityreporting to the Board.
Lead the development and maintenance of organisational risk managementframeworks.
Oversee organisational compliance with legal, regulatory and statutoryrequirements.
Ensure organisational policies are regularly reviewed, updated and implemented.
Coordinate internal and external audits and compliance reviews.
Programme operations and organisational delivery
Support effective organisational planning and delivery across programmes,projects and services.
Develop systems and processes that enable effective programme management,monitoring and reporting.
Ensure organisational resources are aligned to operational priorities and deliveryrequirements.
Oversee organisational performance reporting and management informationsystems.
Support cross-organisational collaboration and effective communication betweenteams.
Ensure grant, contract and reporting obligations are effectively monitored andfulfilled.
Assets, infrastructure and compliance
Provide operational oversight of Ubele's facilities, assets and organisationalinfrastructure, including supporting Wolves Lane leadership and other operationalresources.
Ensure effective management of suppliers, contractors and operational serviceproviders.
Oversee health and safety, safeguarding, data protection and organisationalcompliance arrangements.
Ensure business continuity and organisational resilience plans are maintained andregularly reviewed.
Maintain appropriate systems and controls to support safe, compliant andeffective operations.
External relationships and organisational representation
Develop effective relationships with operational partners, suppliers, funders andstakeholders as required.
Contribute operational insight and expertise to partnership discussions andorganisational initiatives.
Represent Ubele on operational, governance and organisational matters whereappropriate.
Support the CEO and management board through the provision of high-qualityoperational information, analysis and recommendations.
Person Specification
Skills
Operational leadership skills, with the ability to drive organisational effectivenessand continuous improvement.
Planning, prioritisation and organisational skills.
People management and leadership skills, including the ability to develop andsupport teams.
Ability to analyse information and use data to support decision-making andperformance improvement.
Financial and commercial awareness.
Communication, influencing and relationship management skills.
Ability to build productive working relationships with colleagues, Board members,partners, funders and external stakeholders.
Problem-solving skills and the ability to identify practical solutions toorganisational challenges.
Ability to manage multiple priorities and work within a dynamic and evolvingenvironment.
Report writing, presentation and analytical skills.
Experience
Experience in a senior operational leadership role within a charity, socialenterprise, CIC, public sector or similarly complex organisation.
Experience leading organisational operations, systems, processes and businessimprovement initiatives.
Experience managing organisational change and embedding new ways ofworking.
Experience leading and developing multidisciplinary teams.
Experience overseeing organisational budgets, financial controls and resourceplanning.
Experience supporting governance arrangements and working with Boards andSenior Leadership Teams.
Experience developing and implementing organisational policies, procedures andoperational frameworks.
Experience overseeing risk management, compliance and organisationalassurance processes.
Experience managing contracts, suppliers and operational resources.
Experience supporting the delivery of programmes, projects and services within acomplex organisational environment.
Knowledge
Knowledge of governance, compliance and risk management frameworks.
Knowledge of financial management principles, budgeting and performancereporting.
Knowledge of employment legislation and people management practices.
Knowledge of safeguarding, health and safety, data protection and organisationalcompliance requirements.
Knowledge of organisational development and continuous improvementapproaches.
Understanding of the operational challenges and opportunities facing charities,CICs and social enterprises.
Understanding of equity, inclusion and community-centred approaches toorganisational leadership.
Understanding of the social, economic and structural issues affecting AfricanDiaspora communities and community-led organisations.
Knowledge of grant-funded and contract-funded operating environments.
This role involves responsibility for socially impactful and occasionally emotionallydemanding work. A commitment to wellbeing, reflective leadership, and resilience isessential.
A DBS check may be required depending on Ubele’s programmes.
This job description may evolve as Ubele continues its organisational development.
Advocating for Equity & Justice in Our Communities


The client requests no contact from agencies or media sales.
The International Agency for the Prevention of Blindness (IAPB) is partnering with Robertson Bell on a retained basis to recruit a Director of Finance on a permanent basis. This is a rare opportunity to join a globally influential organisation at a pivotal point in its growth, leading the transformation of the finance function whilst helping drive the organisation's ambitious mission to eliminate avoidable sight loss worldwide.
This is far more than a traditional Finance Director role. The successful candidate will inherit a finance function ready for transformation, with the full backing of an ambitious Senior Leadership Team committed to investing in modern systems, stronger processes and strategic financial leadership. It is an exceptional opportunity for an ambitious finance leader looking to make their first move into a Director position, whilst remaining close to the operational detail and leading meaningful organisational change.
The role
The organisation
The International Agency for the Prevention of Blindness is the only global alliance dedicated to eliminating the world's avoidable vision crisis. Representing NGOs, professional associations, hospitals, academic institutions, corporations and philanthropies, IAPB works to influence policy, mobilise investment and strengthen health systems across the world.
The organisation has experienced significant growth in recent years, expanding to over 50 staff and securing substantial new investment to support its ambitious global agenda. This includes convening the inaugural Global Summit for Eye Health in November 2026, bringing together heads of government, multilateral organisations and major funders to accelerate progress towards ending avoidable sight loss for the 1.1 billion people currently living without access to the eye care they need.
With strong leadership, genuine investment in organisational development and a culture built around being ambitious, collaborative, inclusive and strategic, IAPB offers an outstanding opportunity to shape both the finance function and the future direction of the organisation.
Essential criteria
Apply now
This is a permanent, full-time position with a salary of £87,000 based on a hybrid working model requiring one day per week in the London office, typically on Tuesdays.
The role offers an excellent benefits package, including a 10% employer pension contribution, 30 days annual leave plus bank holidays, flexible working, enhanced family leave policies and an Employee Assistance Programme.
IAPB is the premier eye health body which brings together a unique network of members and membership bodies from across the world.


Events Coordinator
Do you have experience planning and executing high-stake events?
We are looking for a highly organised and efficient events coordinator to join the team.
We are open to candidates qualified by experience, so if you have the skill’s we are looking for them apply today!
Position: Events Coordinator
Salary: Circa £38,000 to £44,000 per year, depending on experience
Location: Remote/London
Hours: Full-time
Contract: Permanent
Closing date: 21st August 2026
About the role
The Events Coordinator sits within the Development team and reports into the Head of Philanthropy but works closely with senior leadership and colleagues across the organisation, notably, the Communications Team, the Creative Team, the Commercial Team and the Finance and Operations Teams as well as in-country teams.
This is a very hands-on role from the beginning. You will be leading all planning and execution for events, including fundraising events, exhibitions, though leadership, creative and commercial events, and community outreach events.
Key responsibilities include:
Event Planning and Execution
Stakeholder Coordination and Communications
Budget and Financial Management
Promotion and Communications
Monitoring, Evaluation and Reporting
About you
We are open to candidates qualified by experience, willingness to learn and ability to learn quickly are considered more important than formal qualifications.
Personal attributes we are looking for:
A highly structured, organised, and hands-on self-starter.
Great communicator.
A team worker.
Somone who thrives in a high-paced environment.
Highly detail-oriented
Someone who is punctual and meets deadlines.
You will need:
Proven experience planning and executing high-stake events
Proven experience in high-level stakeholder communications and coordination.
Comfortable working from home for most of the time.
Fluent spoken and written English.
Willingness to work evenings and/or weekends as required.
Willingness and ability to be in London frequently
To apply, please submit a current CV alongside a covering letter outlining how you fit the person profile, including your relevant experience in donor communications.
Please apply with a CV and covering letter combined into one PDF document. Applications may close early if a high volume is received.
About the organisation
The organisation is an international charity that works with artisan communities to protect and revitalise cultural heritage. Its programmes support traditional crafts, restore historic buildings and improve access to healthcare and education for artisans and their families.
Other roles you may have experience of could include Events, Events Coordinator, Events Officer, Events Planner, Marketing and Events, Challenge Events, Mass Participation.
Please note this role is advertised by the recruitment agency acting for the client, NFP People.
This is an exciting opportunity to join ATLEU, a leading legal, anti-trafficking and human rights charity, in a vital operational leadership role.
This is a role for someone bringing significant operational management experience, ideally within the charity/NGO and human rights sector. You will be a strategic thinker with excellent organisational skills and able to manage multiple priorities effectively. You will bring your skills and experience to a dedicated team that punches well above its weight and is passionate about transforming individual lives and bringing about long term change.
The Head of Operations will provide leadership in all operational matters, supporting the organisation's mission and long-term objectives, supporting ATLEU’s growth, resilience, and sustainability as well as building a flexible and supportive environment that enables the ATLEU team to do the challenging work that they do.
This role is managed by, and works closely with the Chief Executive. You will be a member of ATLEU’s Senior Management team and work closely with and supervise the work of the People & Inclusion Manager (recently started in post), the Operations & Projects Coordinator, the Project Manager and Philanthropy Manager. The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover.
We are looking for a positive, detail-oriented, creative thinker and problem solver who will build on our reputation for innovation and excellence. You will have a track record of achievement in this field and have excellent interpersonal and communication skills with strong financial and business acumen. You will have experience of and confidence in overseeing a wide remit of cross cutting functions including finance, human resources, office management, information technology and governance and compliance. You will be comfortable learning and acting upon complex and technical information. This role will suit someone who enjoys working with people, is comfortable with autonomy and who thrives in a role which is fast-paced and where no two days are the same. The successful candidate will enjoy working in the office and being available to support colleagues.
The deadline for applications is at 10:00am on Wednesday 19 August 2026. Applications received after this time will not be considered.
Candidates shortlisted for interview will be advised by close of business on Tuesday 1 September 2026. If you do not hear from us by this time, it unfortunately means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview.
Interviews will be held on Tuesday 8 and Wednesday 9 September 2026.
Candidates may be asked back for a second-round interview.
The client requests no contact from agencies or media sales.
Head of Fundraising
Royal National Orthopaedic Hospital Charity
£55,000-£60,000 | Full-time, hybrid | Stanmore & Central London
Every day at RNOH, lives get rebuilt; staff at the hospital treat spinal cord injuries, bone cancer, and carry out complex joint reconstruction. We are the UK's leading specialist orthopaedic hospital, and our charity exists to fund the equipment, research, and rehabilitation that push patient care beyond what the NHS alone can offer.
Now we're looking for a Head of Fundraising who wants to build something, not just manage it.
Why now
Having recently completed a full fundraising review, the groundwork is now laid for future income growth. We have mapped donor journeys and embedded KPI and ROI reporting embedded across the team. What's missing is someone to take the baton and run.
You'll join as a major campaign is moving toward launch, backed by a completed feasibility study and serious clinical sponsorship, plus an ongoing capital appeal for the hospital's Mako robotic arm. This isn't a blank page; it's a campaign ready to be brought to life by the right person.
What we're looking for
Someone who genuinely loves philanthropy fundraising, who's energised by building relationships with major donors, not just managing a team that does. Strategic enough to shape where the charity goes next; hands-on enough to be in the room making the ask.
You'll lead a small team of four, working closely with the CEO as part of the Senior Management Team, and operate in a genuinely collaborative partnership with the hospital. You'll be comfortable navigating complex internal stakeholder relationships, influencing senior colleagues, and resilience and an entrepreneurial instinct will go a long way.
What you'll need
A track record of personally securing major gifts and building long-term donor relationships
Experience developing (not just delivering) a fundraising strategy, ideally in a small team
A good working understanding of digital and data-led fundraising; you don't need to be the expert, just know what good looks like
Resilience, tenacity, and the appetite to spot and chase opportunities rather than wait for permission
Benefits include
33 days' annual leave, including eight bank holidays
Nest pension scheme 5% employer and 5% employee
Reduced gym membership (on site gym and swimming pool)
Subsidised staff restaurant
Occupational health. Assessment of eligibility for in-house physiotherapy
Free of charge shuttlebus service between the hospital and Stanmore Underground station for both staff
Free parking onsite
How to apply
Charity People are managing this search on behalf of RNOH Charity.
In the first instance, please send your CV to Philippa at Charity People. If your profile matches what we're looking for, we'll be in touch with the full candidate pack and lots more details.
Formal application is via CV and a short supporting statement (answering three questions outlined in the candidate pack, not a cover letter) to by midday, Monday 10 August 2026.
Key dates:
Closing date: midday, Monday 10 August
First interviews: w/c 17 August (online)
Final interviews: w/c 24 August (in person)
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.