Senior Placements Officer Jobs in Fulham, Greater London

Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts people at the core of its success.

The People and Culture team at Royal Museums Greenwich acts as a catalyst for positive change, managing human resources, promoting inclusivity, and ensuring the wellbeing of our staff is at the forefront of our work. Through accessible recruitment practices, training and wellbeing programmes, and collaborative outreach endeavors, the team ensures staff at Royal Museums Greenwich are empowered to inspire, educate, and connect with a wide range of audiences.

Working in the People and Culture team and reporting to the Head of People and Culture, the Senior People Partner will be responsible for leading and managing a team, within the remit of employee relations, that delivers a high quality, inclusive, problem-solving, and people-focussed HR service to all levels of management and staff. The Senior People Partner’s role is to manage, supervise and support employee relations, employee wellbeing, and diversity and inclusion initiatives, overseeing the employee life cycle. They will also advise and coach the Talent Acquisition and Volunteer team on volunteer related cases using RMG policies.  

Key responsibilities involve managing a direct caseload of complex employee relations cases, including leading on liaison with ACAS, external investigators, and legal advisors, and preparing for and attending Employment Tribunals. Further core objectives include leading the drafting of new/revisions to people policies, consultation and negotiation with relevant stakeholders, and the communication and embedding of new/revised practices across the workforce. The Senior People Partner will further build and maintain effective working relationships with the senior leadership team, acting as an expert strategic adviser on a range of employee relations matters and as a point of escalation for employee relations enquiries emerging from other teams, actively coaching, supporting, and mentoring colleagues to grow team capability and support development. 

The successful candidate will have proven experience in managing an HR case work portfolio, which includes conducting discipline and grievance investigations, hearings and appeals, and ACAS Early Conciliation and Employment Tribunals, as well as overseeing attendance and performance management processes. Established success in coaching managers and leaders on various HR matters is essential to this role, empowering them to manage risk, resolve conflict, support their team members to excel at work, and foster cohesion and trust within a hybrid workforce. The postholder will have experience and interest in managing employee wellbeing and diversity and inclusion initiatives; be CIPD qualified; have excellent and adaptable organisation, communication and interpersonal skills; and will enjoy working with a variety of people, with a strong ability to listen effectively.

This is a full-time, permanent role in Band 4 – Senior Management and Senior Specialists. Core hours of work will be 36 per week, working 5 days between the hours of 9am-5pm, although due to the nature of the work, some flexibility may be required.

We offer a culture encouraging inclusion and diversity, pension, 25 days annual leave (rising to 30 days after 1 year), training and development and an environment with flexible working options, plus many more benefits.

Salary: £50,925 per annum

We encourage you to read the candidate pack before applying for this role. The job description and person specification are included within the pack.

Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.

We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.

Background:

First Step Trust (FST) is a charity that provides work experience, training and employment opportunities for people excluded from working life because of mental health problems or other disadvantages (workforce members).

Our approach is about giving workforce members the chance to overcome some of the difficulties facing them by getting them involved as colleagues. We provide ‘on the job’ training, advice and support to enable each person to improve their basic skills and knowledge of the various work undertaken. This will include supporting workforce members to gain recognised qualifications and access to work placements with our customers and other organisations.

We are in the process of developing a more formalised training and employment support programme (SMaRT Pathways) particularly, but not exclusively, in the area of the Automotive trade.  SMaRT Pathways will include the delivery of vocational training through the use of various technologies including video, Virtual Reality, Augmented Reality and other mediums making the learning process more accessible to those who struggle with traditional learning methods due to issues around literacy, numeracy and low levels of self-confidence/anxiety. 

Job Role:

The main objective of this post is to enable people with mental health difficulties and other disadvantages (workforce members) to engage with and access open employment.  The EDTW will achieve this by taking responsibility for proactively recruiting people to the project, overseeing their development whilst at the project, including delivery of training courses as and when required and supporting them to move on to employment or further training.

Main duties:

Networking with other services in the area to raise awareness about FST, promoting work placements and training courses as well as promoting the business services.

Recruitment and development of potential workforce members - being proactive in following up on enquires regarding work placements, interviewing potential workforce for work placements at the project.

Employment support – assist workforce looking to move on to paid employment by providing support in job search, CVs and interview preparation. To develop a network of appropriate work placements by building contacts with local employment agencies and employers to ensure access to work for all workforce preparing to move on from FST.

Training – assisting when required, in delivering a variety of courses both in house and recognised qualifications to people with common mental health problems both workforce members and visiting trainees utilising the various technologies as they are developed.

Monitoring and reporting - complete, manage and provide regular, accurate, appropriate and timely reports to agreed deadlines in order to monitor progress.

Office duties – working with workforce members as colleagues ensuring that daily tasks are completed in a timely fashion.

To work in accordance within the limits and parameters as set out in FST’s policies and procedures, by the Board, Chief Executive, Deputy Chief Executive and other senior managers.

Perform other tasks as reasonably required according to the needs of the project and FST.

Person Specification

Qualifications and Experience

Essential

Experience of face to face customer service in an employment advice/support related post.

Experience of delivery of training within a workplace environment. 

Experience of using digital technology e.g. social media and other platforms.

Experience of managing, recording and monitoring progression.

Experience of working independently, planning and prioritising own workload.

Desirable

Knowledge of the benefits system.

Current full driving licence.

Knowledge and Skills

Essential

Ability to effectively promote FST to referral agencies.

Ability to establish a network of employer contacts to facilitate work placements and employment opportunities.

Ability to motivate, support and enable people to develop.

Ability to work as part of a team in order to achieve overall objectives and goals.

Excellent presentation and interpersonal skills.

Excellent communication skills, written and spoken.

Excellent organisational and administrative skills.

Excellent knowledge of MS Word, Excel, email, Internet Explorer and Social Media.

Attitude

Essential

Willingness to learn new technologies.

Commitment to opposing discrimination and actively promoting equality of opportunity.

Understanding and commitment to the values, principles and approach of First Step Trust.

Commitment to Health & Safety at work.

Salary £55K pro-rata (£27.5K for 0.5 FTE)

18 month fixed-term contract, with a view to permanency

Part-time (17.5 hours per week)

Are you ready to make a tangible impact on public health? The Infection Prevention Society (IPS) is seeking an experienced Financial Controller on a part-time basis to manage the transition of the financial systems and processes. With 2,400 members, the IPS is dedicated to advancing infection prevention and control (IPC), playing a pivotal role in supporting IPC professionals, promoting best practices, and influencing policy to prevent infections.

The organisation is transitioning away from being a association-management / volunteer-led model to a small secretariat, hiring its first CEO and five other positions, including this most senior finance role. You will lead on the transition process covering all aspects of financial management, to ensure the Society’s financial integrity and sustainability.

Key Responsibilities:

• Manage the financial transition to an in-house model.
• Creating and testing all internal processes.
• Oversee Statutory accounts, budgeting, credit control, financial reporting and compliance.
• Manage payroll and pension scheme implementation.
• Forecasting, budgeting, variance analysis and support with audit.
• Investigate potential new income generation schemes with CEO.

Requirements:

• Accountancy qualification (CIMA, ICAEW, AAT, ACCA, etc.)
• Proven experience in a financial management role, ideally within a membership body, learned society, nfp/charity or public sector.
• Open to part-time role only.
• Knowledge of financial regulations and accounting principles.
• Analytical and strategic mindset.
• Strong comms to train and support non-financial staff.

If you're ready to take on this new and exciting challenge, and help shape the future of infection prevention, we want to hear from you!

Application will be by CV and supporting statement, and a full pack outlining the opportunity is available from our retained consultant, Christian Turek from Memcom Recruitment.

Job Title: Employment Broker
Reporting To: Employment & Skills Manager
Staff Responsibility: None
Salary: £32,000, 35 hours per week
Location: North London – main office is in Kentish Town
DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.
 

Context of Job

AFK (Action For Kids) is a national charity helping young people with disabilities to develop their independence and find employment. Our vision is a world where all people living with a disability get to lead the life they choose.  As part of this we provide bespoke employment skills and organise work experience placements across North London.  At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 26.

Job Purpose

To support young people aged 18+ who have disabilities and/or are neurodiverse to gain employment. The role will be to primarily liaise with businesses and employers to broker new opportunities for supported and unsupported employment.  You will also work with a small caseload of young people, assessing their employability skills. You will work closely with the Employment & Skills team to place young people from the Employment Coaches caseloads into employment, as well as locate some voluntary roles and work placements. You will deliver one to one job coaching to enable young people to progress towards their own goals and objectives.

Working Conditions

The post is 35 hours a week, normally between 9.30am – 5.30pm. The post holder may be expected to work some evenings and weekends as required by the job. There is a TOIL policy. This role is peripatetic within London.

Principle Responsibilities

1. Engage with businesses and employers to source and secure employment opportunities for the young people AFK work with.
2. Encourage businesses and employers to offer volunteering, work tasters and work placements that may also lead to paid opportunities for young people.
3. Develop and maintain knowledge of the local labour market & opportunities relating to employment, work tasters, work placements and volunteering.
4. Develop and maintain effective working relationships with local employer groups, statutory, voluntary and private organisations to support the development of suitable opportunities.
5. Participate in employer visits with young people to engage them in the different workplace roles to further aid their choices in employment.
6. Provide training / advice to employers as required.
7. Provide employment support for the Employment & Skills team and produce monthly updates in line with AFKs key performance indicators (KPIs).
8. Work with 1 or 2 young people to identify and support their aspirations for future employment.
9. Identify any financial implications for individuals relating to full and part-time employment in connection with disability benefits.
10. Work closely with the Senior Employment Coach to match opportunities for young people from the caseloads of Employment Coaches.
11. Participate in regular 1-1 supervision with the Employment & Skills manager.
12. Support young people in the workplace if required.
13. Refer young people for specialist advice and support where appropriate.
14. Monitor the progress of individuals and keep appropriate records.
15. Provide timely reports and keep AFK recording systems up to date.
16. Undertake necessary administrative duties relating to the role.
17. Undertake learning & development as identified via appraisals and reviews.
18. Carry out other duties as deemed appropriate to the post by the Executive Director of Services and the Employment & Skills manager.

For person specification please see the attached Job Description

To apply
We would like to hear from you if your values align with ours of being collaborative, person centred and empowering.
Please send your CV and a cover letter outlining your suitability for the role. 

Closing date Tuesday 13th May 2024, 23:59
Interviews will be held on Wednesday 22nd May from 10am

Our award winning MS Helpline are looking for a new Helpline Services Volunteer Officer to join our fantastic and supportive team.

Helpline Services Volunteer Officer
Type: Part-time (21 hours/or 3 days a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £19,293.60 - £20,552.40 per annum (FTE £32,156 - £34,254) plus excellent benefits
Salary Band: Band E1

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

Please note this role is part-time 21 hours/or 3 days a week.

Our Helpline runs from 9am to 7pm Monday to Friday, and we’re looking for an enthusiastic, warm and experienced individual to support our dedicated Helpline Volunteers and Befriending Volunteers within the Helpline team.

This role requires working flexible hours, including 9am–5pm, 10am–6pm or 11am–7pm between Monday to Friday to meet services and volunteer needs (3 days a week).

If you’re passionate about offering high quality information and emotional support and have relevant Helpline experience, we’d love to hear from you.

You will be providing continuous support to all our volunteers at the Helpline team, directly contributing in providing information and support to our Helpline enquirers, with both proactive and reactive content and information on prevalent topics or trends affecting the MS community.

Our aim is to empower people affected by multiple sclerosis (MS) to:

• Live to their full potential
• Take an active role in their treatment
• Secure the care and support they need

We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.

Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Closing date for applications: 9am on Friday 10 May 2024
Anticipated interview date: Monday 20 May 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We are a Disability Confident Employer and we’re committed to promoting equality and diversity. 

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. 

If you need any help or adjustments to apply for this role, please contact us to discuss.

You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

More about our recruitment and selection process

• The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
• The first round of our recruitment and selection process includes an interview with competency-based questions. 
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation. 
• You might also be invited for a second interview. We’ll let you know about this during the selection process. 

More about our employee benefits:

We have a wide range of employee benefits including (but not limited to):

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
• Flexible working options

 Caring for you and your family

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment
• Opportunity to buy and sell annual leave in each calendar year
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
• Enhanced leave for new parents
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time
• 10 days paid carers’ leave a year, pro-rata for part-time
• New family-friendly benefits, including paid leave:
  • in the event of miscarriage or still birth
  • to support fertility treatments
  • for antenatal appointments for both parents
• Cycle to work scheme
• Death in service scheme
• Health cash plans to help offset the cost of health care for you and your family

Thinking about your finances

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax 
• New employee portal including lifestyle savings vouchers and personal wellbeing 

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities 
• New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
• Active and supportive internal employee networking groups for collaboration and peer support
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
• 2 days paid leave a year for volunteering with other charities during normal working hours

Safeguarding

We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of:

• gender
• race
• disability
• sexual orientation
• religion or belief
• pregnancy
• gender reassignment

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

No agencies please.

To lead our thriving mental health programmes and help transform London’s mental health landscape.

We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey.  We have been successfully changing lives for almost 30 years by applying innovative evidence-based approaches to employment support.  As we continue to grow and secure key contracts, we are looking for a strategic and visionary leader to take on the pivotal role of Director of Employment Services.

Your potential impact on London’s mental health landscape will be huge; especially at a time when the support needs for people with mental health problems are high and on the political agenda.

We believe this is one of the premier roles in the London mental health and employment sector.

Your role will be to:

· Strategically grow and enhance our employment support services, nurturing a culture of innovation whilst ensuring operational excellence and continuous improvement.

· Drive strong performance in meeting commissioner-led targets and exceeding expectations.

· Lead a wider team of 80+ dedicated staff across multiple sites to achieve stellar outcomes.

· Build partnerships with health providers, employers and commissioners to broaden reach and impact.

· Promote our impact externally to drive recognition and maintain our outstanding reputation.

· Implement robust governance, quality assurance (e.g. IPS) and safeguarding measures.

· Monitor budgets and identify efficiencies.

· Recruit, develop and get the best from your people whilst maintaining a culture of positivity and teamwork.

THE OFFER

In return, we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working culture to support our own employee’s wellbeing.

Responsible to: Chief Executive

Salary: £55,000 - £65,000 (depending on experience)

Location: Aldgate and outreach London

Full-time, 39 hours

KEY RESPONSIBILITIES

· Lead a large staff team across London to achieve and exceed programme performance targets and operational standards.

· Oversee core services including IPS in Primary Care, IPS in SMI and Employment Advisors in Talking Therapies, ensuring all contractual obligations are met.

· Line management of currently 4 Service Leads.

· Champion a person-centered, outcomes-focused culture of excellence and innovation.

· Ensure services meet quality assurance standards including high IPS fidelity.

· Monitor and evaluate team/individual performance, taking action to address issues.

· Develop and maintain strategic partnerships and relationships with commissioners, health providers, employers.

· Contribute to the delivery of Twining and Hestia’s strategic plans, by working in partnership with other departments and directorates, external organisations, and commissioners.

· Proactively scan the environment for gaps and opportunities to create new interventions to underpin recovery through employment for people experiencing complex needs.

· Collaborate closely with Business Development in tendering for new services and in the retention of existing services.

· Achieve results within agreed budgets and identify efficiencies.

· Prepare and distribute reports as required.

· Promote Twining’s employment services and successes through effective internal and external communications.

· Recruit, train, develop and performance manage high caliber staff.

· Ensure compliance with health and safety responsibilities, legislation, regulations and policies.

· Work flexibly within the Senior Leadership Team and maintain professional knowledge and development.

· Perform other duties as required.

PERSON SPECIFICATION

Essential (E), Desirable (D)

Knowledge and Experience

· Knowledge of employment services and mental health systems. (E)

· Proven experience managing complex mental health and/or employment programmes. (E)

· 7+ years’ experience leading and managing services in the mental health or employment sector (E)

· Recruitment, training, development experience. (E)

· Track record in successful people management and supervision (E)

· Experience of ensuring effective safeguarding in operations (E)

Skills and Abilities

· Strong project management and planning skills (E)

· Identifies and manages risks appropriately (E)

· Embraces technology to improve effectiveness (E)

· Responds positively to changing priorities (E)

· Budget management and financial skills (E)

· Inspires, motivates, and guides team towards excellence (E)

· Skilled coach and developer of others (E)

· Facilitates productive teamwork and collaboration (E)

· Confident public speaker and presenter (E)

· Strong report writing and marketing skills (E)

· Persuasive influencer and negotiator (E)

· Analyses data, identifies insights and trends (E)

· Demonstrates initiative and resourcefulness (E)

· Sets high standards and meets deadlines (E)

Qualifications

· Relevant degree/professional qualification (D)

· Member of appropriate professional body (D)

· Experience of leading a large IPS (Individual Placement & Supprt) operation (D)

Attributes

· Passionate commitment to Twining’s mission, vision, values (E)

· Dedication to promoting mental health and meaningful employment (E)

· Champions equality, diversity and inclusion (E)

TO APPLY

If you share our passion for mental health and have the drive and desire to make a real difference to Londoner’s lives in one of the capital's most impactful mental health employment support providers, we want to hear from you!

Please email us with:

· an up-to-date and tailored copy of your CV.

· a covering letter detailing how you meet the needs of the role. Where possible, please provide clear examples to demonstrate your experience.  We will not accept generic cover letters.

The deadline for applications is: 5pm Monday 27th May 2024

For an informal discussion about the role, please see full job description.

This job description is subject to change depending on the needs of the service.

We are looking for someone who has experience of either operational or operational and strategic management skills, with a proven track record of leading, delivering and developing projects or services. 

Having a keen interest in the local community and a passion to ensure that local VCS within the Borough of Haringey is appropriately engaged with and supported, bringing people together and working in a role that can effect positive change resulting in improved outcomes for people who the VCS support and work with.

Someone with creativity in involving and reaching diverse groups and communities with a solid understanding of diversity and the implications for engagement, along with knowledge and experience of collaborative ways of working. Your communication skills will give you the confidence to interact with local communities, senior stakeholders, as well as build relationships with strategic partners and funders.

You will be confident leading a team, and capable managing, monitoring and reporting performance.

Job Summary

The Haringey Community Collaborative Manager is responsible for leading the development of the VCS Capacity Building strategy and the effective co-ordination of the Community Collaborative team which includes a Communications and Engagement Officer, a Workplace Development Manager, and a Capacity Building Manager.

We envisage the Haringey Community Collaborative Manager performing at either a primarily operational level or, for a more experienced candidate, at both operational and strategic levels. The salary range reflects this, with the upper end of the salary range reserved for candidates who can demonstrate an ability to deliver at both the operational and strategic levels.

Operationally, the postholder will have specific management responsibility for co-developing priorities for local VCS funding and capacity building, as well as the Volunteer Centre and wider VCS community of practice. The post holder has lead responsibility for developing the Annual Work Programme, performance management and reporting against the targets and milestones in the Contract.

Strategically, the role would include a wider contribution to the strategic management and development of Public Voice, supporting the CEO as required. This would include leading the shaping and delivery of a Capacity Building strategy; representing the VCS Alliance at stakeholder meetings and influencing key stakeholders to better support Haringey’s VCS; as well as growing the reach and impact of the Capacity Building service by engaging new funders and partners.

We are equally open to applications from candidates who feel they can deliver exclusively at an operational level, as well as those who feel they can also deliver at a strategic level. We would ask candidates to specify in their application whether they are applying for either the operational role, or the operational and strategic role.

We are looking for an enthusiastic project manager with experience of working in a hospitality or catering environment. The role will involve responsibility for overseeing the day to day running of the Garden Community Café, human resource management, food hygiene practices, health, and safety, ensuring that the café adheres to all of its legal responsibilities. Working on a vision for the Café in consultation with the CEO and trustees.

The café is a registered charity and so as part of our team you will be supporting the charity’s overall mission to enable the whole community to make the community whole. A key part of our work at the café involves providing the community a space where community events and activities can be hosted in order to promote community cohesion and a greater sense of belonging.

An exciting opportunity has arisen for an Advice Session Superviser or experienced Generalist Adviser with at least 2 years’ experience looking for a development opportunity to join our dynamic team.

The successful candidate will join our team of Supervisers and contribute to the support and development of our excellent staff and volunteers.

Together with our Senior Management Team and Quality Performance Manager, you will help to ensure that we continue to provide a high quality advice service within the London Borough of Bromley.

If you are a team player, committed to supporting others, and want a job that makes a difference in people’s lives this could be the job for you.

Closing date: Monday 6th May 2024 at Midnight

Interview date: Wednesday 8 th May 2024

Citizens Advice Bromley values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

We are looking for two Development Managers to join our Development team focusing on Individual Giving and Trust and Foundation Fundraising.

The Development Manager (Individual Giving) will manage the strategic development of Individual Giving, identifying opportunities to drive growth in this area. The post-holder will oversee the delivery of our Regular Giving programmes and will also manage relationships with high-level donors to identify and securing major gifts.

Applicants must be able to demonstrate the following essential requirements:

• Drive acquisition, retention and growth of Individual Giving at all levels with a particular view to growing unrestricted income from this stream.
• Develop and deliver inspiring Regular Giving appeals, understanding the key motivations of our supporters and in line with the strategic objectives of the organisation.
• Lead on the delivery of all aspects of the Patron programme, in particular stewardship of Patrons and supporting the Head of Development in a strategic review of the programme.
• Collaborate with colleagues across the organisation to grow visitor giving, taking a multi-channel and innovative approach.
• Proactively manage a personal portfolio of prospects and donors to secure mid- and major-level gifts from Individuals, ensuring that tailored moves management strategies are employed to meaningfully move relationships towards solicitation.

The Development Manager (Trust and Foundations) will manage the strategic development of Trusts and Foundations fundraising, identifying opportunities to drive growth in this area. The post-holder will oversee income generation from grant-making organisations and ensure timely reporting to funders.

Applicants must be able to demonstrate the following essential requirements:

• Drive growth of Trusts and Foundations income especially at the five- and six-figure level, with a particular view to supporting unrestricted income and major projects in the organisation’s pipeline.
• Proactively manage a personal portfolio of Trusts and Foundations, regularly meeting and engaging with prospective funders to pitch proposals and check-in around expectations. 
• Liaise with key internal stakeholders to develop accurate, compelling funding applications in line with deadlines set by funders. 
• Build lasting relationships with funders in order to establish opportunities for multi-year income generation.
• Drive the Trusts and Foundations prospecting process and increase the range of prospects approached for support, utilising prospect research tools and securing introductions from our network. 

Bonny Downs Community Association has been working together to change lives and transform our community since 1998. Over the past 25 years our team has grown to provide a wide array of services that benefit Newham residents from all walks of life. 

This role is specifically funded through the Youth Endowment fund as a pilot project ‘Thriving Communities’. You will be required to work alongside Thriving Communities commissioners, as well as the project’s Youth Justice Worker’s, Educational Psychologist, and/or professionals assigned to individual young people’s cases- such as teachers, social workers and mentors. The Thriving Communities project is a small part of a wider collaborative project, EMPOWER YOUTH, delivered by two partner charities so, although this position is based at BDCA, you will be working closely with a second East Ham Youth Partnership Project lead and team of Sessional Assistants based at nearby charity The Renewal Programme (TRP). Staff from each organisation will work together to deliver the programme and cross-refer young people to activities led by both teams. You will also be required to work with BDCA’s own Children & Families team during the summer scheme and liaise with our marketing team all year round. External partner agencies that you will work directly with include Thriving Communities panel, Newham Youth Empowerment Service, Newham Community Engagement Team, local sports clubs and schools.

Job description

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

We are seeking a Fundraising Coordinator (Individual Giving) to join our small but dynamic Fundraising team.

The role requires excellent donor care and stewardship skills. All forms of communication will be required including the proactive use of digital channels such as the website and social media platforms.

The Individual Giving Fundraiser will play a vital role in increasing income from our existing supporters. You will support donor acquisition as well as taking the lead on retention of our supporters across multiple channels including cash appeals, regular giving, lottery and in celebration giving. The role will also support the Head of Income in the delivery of a legacy and major donor program.

You will develop and deliver excellent stewardship programmes that drive retention by deepening audience understanding of the challenges that people affected by cleft face and the impact that their donations make. Using data and insight, you’ll deliver compelling campaigns, with people affected by cleft right at the centre. You’ll use creative tools and techniques to demonstrate impact and inspire future action.

The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.

How to Apply

Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.

Applications close: Monday 13th May at 12.00 (noon)

Interviews: Thursday 23rd May (via Zoom)

Start date: ASAP