Senior press officer jobs in charing cross, greater london

If you are an ambitious, audience-focused communications and marketing professional who wants to work with a passionate team, in a unique cultural and heritage visitor destination, then look no further.

About Crystal Palace Park

At over 200 acres, Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich, unique heritage, including the 170-year-old world-famous Dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.

In September 2023, after 25 years of community campaigning, Crystal Palace Park Trust took over custodianship of this historic landscape and its unique venues via a 125-year lease from the London Borough of Bromley. We are now working closely with a wide-range of partners to deliver a multi-million-pound regeneration and restoration project that will save the park's globally unique heritage and drive a 35% increase in annual visitor numbers.

The Senior Manager, Audience & Communication will have a critical role to play in the coming years; driving engagement with larger, more diverse audiences as we establish Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.

About the role

The role of Senior Manager, Audience & Communications offers a hugely exciting opportunity for a creative, dynamic and strategic communications and marketing professional to join the charity at a pivotal moment in its evolution. 

You will be able to develop and deliver creative and compelling multi-channel campaigns to meet objectives including:

• Raising the profile of the park and its iconic, award-winning indoor and outdoor venues, such as the Crystal Palace Subway, Italian Terraces, and Concert Platform, as a home for world-class arts, culture and heritage;
• Broadening access, deepening participation and extending reach with larger and more diverse audiences;
• Providing a high level of customer service to park visitors, users and the surrounding communities;
• Supporting income generation as part of the Trust’s remit to deliver an innovative new business model to underpin a sustainable and vibrant future for this complex and historic landscape; and
• Promoting opportunities for local residents to get involved in caring for this unique landscape such as volunteering, membership and philanthropic giving.

To help achieve these objectives you will oversee the work of a Senior Communications & Marketing Officer to ensure the smooth and efficient delivery of all communications and marketing channels whether digital, press or physical in-park signage.

How to apply

For more information on how to apply, please download the application pack and submit the required documents by the closing date of 10am on Monday 17 November 2025.

Crystal Palace Park Trust is an equal opportunities employer. We believe that our staff should represent the communities, organisations, and individuals that we work with and support. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, religion, or nationality.

As Finance Director, you will work closely and collaboratively with Amit Sharma (Artistic Director/ CEO) and Iain Goosey (Executive Director), supporting them as they lead Kiln Theatre through a period of transition and growth. As a key member of the Senior Team, the Finance Director will be responsible for Kiln Theatre's financial health and for ensuring that effective controls are in place and that all regulatory requirements are met.

You will lead and manage the Finance department, ensuring that the finance operation at Kiln operates to the highest standards and is effectively embedded within the organisation.

The Finance Director will play a major role in contributing to Kiln Theatre's business planning and strategic development, including identifying opportunities for efficiencies, supporting the resilience of the organisation for the future, ensuring compliance with best practice at all times and helping the company to fulfil its creative and financial ambitions.

The role will work with members of the Board, particularly the Finance & Risk Committee, as well as the external auditors. The Finance Director also oversees the finances for Kiln Theatre Ltd and its two subsidiaries - Tricycle Screen Ltd and Kiln London Productions Limited.

Title: Data and Reporting Officer – Neglected Tropical Diseases (NTDs) 

Salary: £29,400 to £34,600pa 

Location: UK remote - with occasional travel to Haywards Heath, when required 

Contract: 24-month Fixed Term Contract 

Hours: This is a full-time role with 35 hours per week 

About the role 

Sightsavers work in Neglected Tropical Diseases (NTDs) contributes to a range of public health problems to reduce disparities, lower disease burdens, and build locally owned sustainable health programs. The NTD Data and Reporting Officer sits within the NTD Surveillance unit and provides a single point of contact for programme and country teams on data monitoring and reporting. 

The position will be based in the UK, with occasional travel to Sightsavers headquarters in Haywards Heath, and international travel up to four weeks per year. 

As the NTD Data and Reporting Officer you will help standardise, consolidate and continuously improve directorate Monitoring and Evaluation (M&E) tools and processes, maintain data architecture for NTDs, ensuring core organisational data assets are of high quality, cohesive and accessible, and manage secure storage for NTD data reporting. 

Further responsibilities include: 

• Maintain a cross-departmental M&E calendar. 

• Develop and disseminate and track quarterly planning and reporting templates for country office/partners. 

• Quality check data submissions prior to consolidation against organisational data policy. 

• Ensure programme plans (targets) and associated performance data (actuals) are timely and accurately entered in core organisational data systems. 

• Process and analyse large, complex datasets on request for directorate senior management, donors and partners. 

• Conduct detailed reviews of donor reports, narratives and press releases to ensure any referenced data is accurate and appropriately referenced.

• Provide day to day capacity building and support for directorate and country office staff on data monitoring and reporting. 

• Provide ongoing support to licensed NTD data systems, including acting as a first point of contact for the directorate NTD data helpdesk. 

• Participate in NTD programme and team meetings.

Skills and Experience 

As the successful candidate you will possess practical experience or an undergraduate degree in international development, public health, international relations, geography, statistics, or an appropriate equivalent. You will also have excellent English language skills, have an understanding of international development issues and a commitment to equality of opportunity for people with disabilities, and have experience within data reporting and monitoring. 

Further requirements include: 

Essential 

• Excellent problem-solving and analytic skills, with the ability to work with large, complex datasets. 

• Understanding of data privacy and best practices in data security. 

• Excellent organisational skills with the ability to identify critical issues and communicate these effectively to colleagues. 

• Able to facilitate group-training sessions, with a focus on programme systems and data, building capacity in developing country contexts in areas relevant to position. 

• Advanced Excel skills, and proficiency with Microsoft suite. 

• Knowledge and understanding of Monitoring and Evaluation reporting. 

• Experience processing and analysing large and complex data sets. 

Desirable 

• Working knowledge of French and/or Portuguese. 

• Experience of working in different countries, preferable within NTDs or the public health sector. 

• Experience with Geographic Information Systems (GIS) and data visualisation platforms, such as PowerBI and Tableau. 

This is a varied and involved position, and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details. 

Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW), and complete international travel up to four week a year. 

Benefits 

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London. 

Next steps 

To apply for this exciting new opportunity, please submit your CV via our recruitment portal and answer all of the application questions. We are particularly interested in learning of your motivations for applying.

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit. 

We anticipate that remote interviews will take place during the week commencing 24 November 2025 and the evaluation process will include a written task and an oral interview to be completed by shortlisted candidates in advance of this.

Closing date: 9 November 2025 

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply. 

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls. 

Are you ready to shape the future of one of the world’s most iconic cultural institutions – and drive meaningful change for communities across Shakespeare’s Globe current and future reach? As the Globe enters an exciting new chapter we have created our first Chief Impact Officer role to redefine what impact looks like in the arts.

Shakespeare’s Globe is seeking a visionary Chief Impact Officer (CIO): a dynamic, purpose-driven leader who can harness the power of culture, education, and innovation to amplify our social and charitable impact.

It’s a chance to redefine what impact looks like in the arts and working across existing Shakespeare’s Globe structures and teams to ensure that every project, partnership, and performance delivers lasting public benefit.

The Globe is entering an exciting new chapter. We are investing in systems-changing transformation, pioneering partnerships, and amplifying our sector-leading approaches to performance, audiences, learning, research, and innovation.

As our first Chief Impact Officer, you will:

• Lead the charge in embedding impact across every part of the organisation.

• Identify and help co-shape and scale current ‘beacon’ projects that test bold ideas, influence internal practice, and deliver real-time results.

• Align strategy across fundraising, partnerships, engagement, and communications ensuring every effort maximises ambition, purpose and income.

• Future-proof the organisation through horizon scanning, scenario planning, and digital transformation.

Your leadership will ensure we create positive, measurable change in the world of learning, cultural experiences and theatre.

Job Title: People and Data Reward Officer

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £34,093.64 per annum (Inclusive of £3,000 London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Fixed Term Contract (12 months) 

Hours: 37.5 hours per week

Are you passionate about making a difference through data and people focused initiatives? Refuge is looking for a People Data and Reward Officer to join our People and Culture team.

In this varied role, you’ll report to the People Data and Reward Manager and play a key part in ensuring the smooth and accurate delivery of our monthly payroll, annual pay awards, and employee benefits. You’ll also contribute to the ongoing development and upgrading of our HR systems, alongside providing quality and timely data.

In this role, you will be delivering a responsive range of effective, compliant and customer focused people services that contribute to an inclusive culture, enabling colleagues to sustain high levels of performance and helps Refuge to achieve its Strategic Objectives, and be a great place to work.

You will also be delivering accurate and timely processing of the monthly payroll including the implementation of the annual pay award and employee benefits. The post holder will also be responsible for supporting broader team activities associated with the development of the HR system and pay and reward strategies.

Job Closing Date: 09:00am 25 November 2025

Interview Date: 5 December 2025

Location: The Baytree Centre, London
Hours: 21–28 hours per week (to be agreed between Monday–Thursday, 9AM–6PM)
Salary: £50,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Eligibility: This post is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010.
Contract: 12-month interim (Fixed Term Contract with view to permanent)

About the Role:

As Fundraising & Communications Director, you’ll lead Baytree’s fundraising, communications, and corporate engagement—driving income and influence making it possible for even more girls and women to achieve their potential. You’ll report to the CEO and play a key role on the Senior Management Team, shaping strategy and unlocking new opportunities for growth.

This is a dynamic and outward-facing role for a strategic thinker with a passion for storytelling, partnership-building, and social impact.

Key Responsibilities:

• Fundraising Leadership: Deliver a diverse income strategy across trusts, corporates, major donors, digital campaigns, and events.
• Communications: Shape Baytree’s voice and tell bold, data-driven stories that resonate with stakeholders.
• Corporate Engagement: Build long-term partnerships that align with Baytree’s mission and add real value.
• Team Development: Lead and coach a high-performing team, fostering a culture of excellence and care.
• Strategic Leadership: Contribute to organisational strategy, performance reviews, and risk management.

What We’re Looking For:

• Proven experience in fundraising and income generation
• Strong communication and stakeholder engagement skills
• Strategic mindset with experience in team leadership
• Ability to align fundraising with programme needs and impact
• Commitment to Baytree’s mission and values

The British Cardiovascular Society (BCS) is seeking a motivated and dynamic Communications Manager to lead initiatives that support the development of the Society’s leadership voice, profile and influencing function across the UK. 

Working with the Chief Executive, President, Vice-Presidents and the wider Board, the Communications Manager will promote BCS work to members, relevant decision-makers within the NHS and strategic partners.

The Communications Manager will be responsible for the development and delivery of the Society’s communications strategy (in support of BCS strategic objectives) and tailored communications that underpin the strategic plan

We’re looking for a Marketing and Communications Manager to lead our talented team, who deliver impactful marketing, communications, and media initiatives at the British Psychological Society.

You’ll be leading on the delivery of our marketing and communications strategy, focusing on member acquisition, retention, and engagement, utilising digital solutions to promote our membership, qualifications, registers and CPD offerings, and much more.

Your expertise in communication will be essential as you cultivate strong relationships with senior internal stakeholders, journalists and media contacts; driving proactive media opportunities to enhance our profile. 

You’ll also play a crucial role in monitoring current issues in psychology and the psychological workforce, advising on communications strategies and supporting our campaigns that influence change. 

We’re looking for someone with sound experience in marketing, communications and public relations. You should have a proven track record in managing marketing functions and cultivating media relationships, with the adaptability and solutions-focused mindset to thrive in a fast-paced environment. 

Join us in advancing the discipline of psychology, and making a real impact on society. 

Your responsibilities will include: 

• Managing a team of five direct reports including communications officers, senior marketing executives and a media advisor 

• Delivering an annual marketing and communication strategy to drive member acquisition, retention and engagement, with a focus on digital solutions 

• Promoting other commercial products, including qualifications, registers and CPD 

• Managing the relationship between the BPS and the media through the exploitation of proactive and reactive media opportunities, increasing media coverage and visibility for our members 

• Collaboratively creating communication campaigns to support the work of our public affairs team, as they aim to influence change at governmental level 

• Delivering media-related training to our volunteer psychologists. 

Why Join Us? 

At the BPS, we’re committed to creating a fair and respectful workplace. You’ll be part of a collaborative and talented team. We offer a friendly, values led working culture with an excellent benefits package that includes: 

• Agile & flexible working 

• Generous leave entitlement 

• Occupational pension scheme 

• Cycle to work scheme / free eye care vouchers / Winter flu vaccinations 

• Tailored learning & development 

• Employee Assistance Programme counselling 

• Life Assurance Scheme 

• Discounts scheme with local and national organisations 

How to apply 

To apply, please send your CV and a covering letter detailing how you meet the criteria in the job profile. The closing date for applications is 12th November 2025 at 4pm.

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK; we are unable to sponsor people requiring a work visa. 

Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date.  If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion. 

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances.

Liberty and its supporters have been a force for fairness, dignity and respect in our society for more than 90 years. Now, at this crucial turning point in British political history, we’re seeking an experienced comms professional to lead our external media and digital output as Media and Communications Manager.

The Communications Team tells people who Liberty is, what we do and how they can get involved – helping to shape the narrative of the media debate and influence decision makers. This role requires proven experience of line managing colleagues and devising and executing strategic national media and digital comms plans.

Liberty is a small organisation, which punches above its weight. The Media and Communications Manager will combine strong project management and hands-on day-to-day delivery, line managing a team of three in a fast-paced environment which includes a 24-hour press office.

This is an important leadership role. The post-holder will advise senior colleagues, set messaging, lead projects across earned and owned channels, brief and train spokespeople, build and maintain relationships with journalists and other external stakeholders, and draft and edit media materials.

Success will see integrated, collaborative and ambitious project planning to support policy, campaigns and legal cases to engage key audiences with impactful communications and enhance Liberty’s reputation and influence.

Liberty’s first president described our work as “the fight that is never done”. This is a great opportunity for an experienced comms professional to lead a dynamic team in that fight at a time when changing the narrative on human rights has perhaps never been more important.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum office attendance two days per week in the Westminster office.

The deadline for applications is 9am Tuesday 25 November 2025.

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held on Tuesday 9 December.

Second round interview will be held on Tuesday 16 December

More information and details on how to apply can be found on our website.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.

This is a full time and fixed term contract until 1 May 2027.

We’re looking for a creative communications professional ready to lead a team focussed on making impact for our members. Students’ Union UCL is at the centre of students’ education, creating an environment where our members can develop, learn, and have fun. As Communications Manager, you’ll lead our communications strategy across digital, editorial, and internal channels. You’ll shape our brand voice, ensure our messaging resonates with students and staff, and craft a positive image of our organisation. From podcasts and videos to impact reports and internal culture-building, you’ll be at the heart of how we tell our story.

About the role ofHead of Principal Donors

As Head of Principal Donors, you will lead and manage the Foundation’s philanthropy programme, working closely with our senior leadership team and our founder to personally cultivate and steward the Foundation’s principal donors. This includes overseeing our recently formed Accelerate Circle – a select group of visionary philanthropists who help drive the Foundation’s fundraising through their networks.

In this role you will:

• Develop and deliver the Foundation’s philanthropy strategy, playing an active
  leadership role in the successful delivery of income growth from UHNWI and
  HNWIs
• Develop the Accelerate Circle of patrons and deliver a solicitation strategy to
  expand membership and grow our community of donors and supporters
• Provide exceptional stewardship to existing donors and cultivate new donors
• Work closely with our founder and their office to design, plan and deliver highROI engagement such as income-generating dinners or paid speeches
• With the Director Fundraising and Communications, develop annual plans and
  budgets, along with longer term forecasts for income from individuals
• Work proactively with our Communications and Programmes teams to identify
  and create funded or high-return opportunities to gain visibility in key markets
• Support staff to deliver and, where appropriate, lead on fundraising and
  cultivation events and donor trips
• In consultation with the Director, lead on financial reporting for philanthropy
  income, advising on risks and opportunities, producing regular reports of
  income against plans and forecasts, and monitoring day to day income tracking

Our ideal candidate is: 

• Experienced in cultivating and stewarding high-net-worth individual donors – with a proven track record of securing six or seven figure donations
• Capable of developing and delivering a successful philanthropy strategy
• Comfortable and experienced working with high profile individuals and senior volunteers including managing development boards, giving circles or other forms of peer-to-peer fundraising approaches
• Excellent at managing relationships and able to successfully influence people at all levels with clear and persuasive communication

Role Summary

The Conduit Foundation harnesses the power of convening, collaboration, and catalytic funding to advance innovative solutions to the world’s most pressing social and environmental challenges. We are in rapid start-up mode, having recently begun accepting our first grants and moving quickly to build our operating model. This is a pivotal moment for the Foundation: we are ready to translate our mission and vision into a fully functioning philanthropic engine.

This will be the first full-time hire into the Foundation, working hand-in-hand with the Board of Trustees and the Chief Impact Officer to operationalise our mission, establish systems and processes, and set the stage for ambitious, high-impact fundraising, grant management, programme delivery, and partnership development.

Key Responsibilities

1. Strategy & Leadership

Translate the Conduit executive leadership and Foundation Board’s vision into actionable plans and measurable outcomes.

Collaborate with The Conduit’s Impact team to integrate Foundation initiatives into broader Conduit strategy.

Identify and cultivate opportunities for funding, partnerships, and programme innovation.

2. Grants Management

Oversee the full grant cycle – from prospecting to evaluation - managing relationships, projects and budgets.

Ensure all grant activities meet legal, regulatory, and ethical standards, including England & Wales charity compliance.

Develop robust processes for impact measurement and reporting.

3. Board Development & Governance

Strengthen the governance set up, bolstering policies and procedures to establish best practice and managing legal and regulatory requirements for the Foundation.

Serve as the principal contact for the Board of Trustees, preparing materials, facilitating meetings and owning resulting actions.

Support recruitment, onboarding, and ongoing engagement of Trustees.

Advise the Board on trends and opportunities in philanthropy and social impact.

4. Fundraising & Corporate Engagement

Build and maintain relationships with corporate, institutional, and high-net-worth partners.

Identify and secure grants from funders that align with Foundation strategic priorities.

5. Programme Design & Delivery

Lead the design, launch, and management of the Foundation’s first in-house programmes.

Ensure programmes are innovative, impactful, and aligned with strategic priorities.

Set up systems for monitoring, learning, and continuous improvement.

6. Organisational Integration

Manage the relationship between the Foundation, Conduit Holdco, and The Conduit Club London.

Foster a culture of alignment, transparency, and shared mission across entities.

Skills & Experience

· 8–10 years of proven, hands-on execution experience in the UK charity sector, including setting up and implementing systems.

· Track record of delivering complex projects from start to finish with excellence and attention to detail.

· Strong experience and expertise in grants management, board engagement and governance.

· Proven success in fundraising from corporates, trusts, foundations, and major donors.

· Experience designing and delivering impactful programmes.

· Excellent relationship building skills with experience engaging senior stakeholders.

· Understanding of UK charity law and charitable governance.

Desirable

· International or multi-stakeholder environment experience.

· Experience of a growing charity.

· Formal charity governance or legal training.

Personal Attributes

· Ambitious and eager to grow into a senior leadership position.

· Entrepreneurial, proactive, and solutions oriented.

· Highly organised, with strong attention to detail.

· Able to thrive in a fast-paced, start-up environment.

· Committed to equity, diversity, and inclusion.

· Passionate about social and environmental change.

Key Competencies

· Communication

· Teamwork

· Solutions Focused

· Compassionate

· Creativity & Innovation

This is a rare opportunity to shape how millions engage with one of the world’s most iconic theatres both in London and across the globe and ensure our audience is central in decision making across the entire organisation.

As Deputy Director of Audiences, you will play a pivotal role in defining and delivering our ambitious audience strategy, with a strong focus on engaging people under 35 and expanding our reach through a bold, innovative digital content programme.

You will lead the charge in:
• Bringing the Globe to audiences everywhere through compelling storytelling, and impactful data.
• Creating a vibrant, inclusive and inspiring welcome to everyone who interacts with our work.
• Elevating our profile nationally and internationally, with coverage that deepens our global presence.
• Develop our offer to cultural tourists visiting our iconic venue.
• Work with the Director of Audiences to unlock new opportunities, from creative brand partnerships to major commercial ventures - both onsite, offsite, and online.

Your portfolio will span every touchpoint of the Globe’s audience experience. You will oversee and inspire teams across visitor and online experience, ticketing, retail, digital engagement, brand and design, marketing, data and insight, press and media relations, and external affairs. Together, you will create seamless, memorable, and transformative experiences for every visitor, viewer, and digital participant. 

We are looking for a leader who combines a love of collaboration among teams with operational excellence - someone with the creativity to innovate, the rigour to deliver, and the influence to inspire. This role is about shaping how the Globe is seen, felt, and experienced by the world. If you are ready to bring ambition, insight, and imagination to one of the most exciting cultural organisations in the world, we would love to hear from you.

Starting Salary: £54,269 - £59,422 (including LW)  

Contract: Permanent  

Location: Romero House, London - Hybrid working with a minimum of 40% of your time in the London head Office

Job Profile

CAFOD has an ambition to be digital first in our marketing and communications, to stay ahead of emerging trends and make the most of what digital technology can offer to strengthen our relationships with our supporters and in our ways of working across the organisation. Digital technology has already transformed our communications and will continue to do so. This senior communications and marketing role will be responsible for steering the ongoing digital transformation of CAFODs work, primarily in the supporter programme and also across the wider organisation.

This role encompasses overall responsibility for the brand, digital marketing, messaging, proactive and reactive media relations, with a core focus on digital transformation across all platforms. This post will play a key role in guiding our digital shop fronts and marketing efforts, evolving supporter journeys, steering our email programme and leading on the digital infrastructure to enable delivery of our supporter programme. It will ensure that digital engagement and conversion is embedded and an integral part of our communications planning. 

This role will drive innovation and data-informed insight across the full spectrum of communications and wider organisation functions. It will embed a digital-first approach across teams and guide and accompany the wider organisation on harnessing opportunities of new technologies, making digital engagement integral to communications planning. 

This role will drive brand awareness, brand advocacy and action across our programmes to ensure CAFOD is top of mind amongst the Catholic Community of England and Wales, helping to grow support from our constituency. You will bring proven senior-level experience in digital communications and marketing, ideally within the charity sector. With a strong understanding of communications at a senior level with expert knowledge of digital channels, audience engagement, and online conversion, you also have a strategic grasp of how digital integrates into broader communications and supporter strategies. Your leadership style is collaborative and visionary, and you have the gravitas and expertise to set the digital marketing direction for a large organisation, while bringing all teams along with your vision.

Key Responsibilities

• Lead the strategic development, direction setting and delivery of an ambitious, insight-led digital-first communications strategy that enhances supporter journeys, increases engagement and drives measurable growth in support of our supporter programme, especially our parishioner-first fundraising strategy. 

• Act as CAFODs senior expert on communications, advising the Executive team, across departments and influencing strategic decision-making, including on digital direction and development, at the highest level. 

• Lead complex cross-organisational projects that improve our digital supporter experience, from acquisition to long-term engagement and conversion, ensuring timeliness and consistency with supporter programme priorities, especially the parishioner-first fundraising strategy and approach. 

• Provide leadership and overall oversight of external communications and messaging, including brand consistency and press/media engagement, ensuring consistency between our fundraising efforts, our campaigning work and profiling our international work to supporters and key stakeholders.

• Lead and oversee the digital teams - email marketing programme, social media engagement, digital developments, campaigns and the website, to ensure user experience is optimised and platforms support our supporter programme and broader organisational strategic objectives and ambitions. 

• Lead the media team to explore and encourage new approaches including how we further maximise the digital media landscape.

• Line manage senior specialists across digital marketing, website, and media and PR, ensuring high performance and professional growth. 

• Work closely with IT, data and external agencies to ensure agile, secure and effective digital delivery across platforms. 

• Represent the organisation externally where appropriate, with a focus on digital thought leadership. 
• Develop and manage the communications budget effectively, aligning resources to priority areas and demonstrating clear impact. Agree and ensure accountability for objectives and KPIs as part of the wider supporter strategy, fostering a culture of ongoing learning, adaptation and improvement.  

Safeguarding 

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification 

• Extensive experience in a senior digital communications and marketing leadership role, with demonstrable success in developing and delivering integrated and audience-led multi-channel communications and marketing strategies. 
• Strong experience of overseeing development of supporter journeys and objectives, website development, CRM integration and email engagement and conversion. 
• Passionate about digital innovation and technologies, with deep knowledge of platforms, formats, and trends. 
• Committed to insight-led and data-driven approaches with skills to use digital tools, platforms and analytics to shape decisions and measure impact. 
• Excellent leadership, inter-personal and team management skills, with the ability to develop and motivate multi-disciplinary teams. 
• Strong cross-functional project management ability, with experience leading organisational change in digital capability. 
• Understanding of broader communications and marketing disciplines, with the ability to ensure alignment and brand consistency and also oversee media and PR work, including reputational risk and crisis communications. 
• Understanding of the Catholic church in England and Wales and knowledge of Catholic Social Teaching. 
• A track record of strong written and spoken communication skills. 
• Highly organised, able to manage a busy workload and consistently meet deadlines. 

Safeguarding for Children and Vulnerable Adults 

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of, and consent to, these recruitment procedures.